Name: Renaissance Cancun Resort & Marina
Address: Boulevard Kukulcan Km 1.5, Zona Hotelera, Cancun 77500 Mexico, Zona Hotelera, Cancun, Benito Juárez, Quintana Roo, Mexico, Cancun, Quintana Roo, MX
Price range: $115–$173 per night
Rating: 8.93

What guests think

At Renaissance Cancun Resort & Marina, reviewers highlight a convenient marina-side location with direct mall access, modern rooms with views, and a business-style vibe, while noting a small pool, limited beach access via a club, and occasional cleanliness issues.

Breakfast and brunch are widely praised for quality and variety, though several guests found prices high and service occasionally slow. The gym with marina views draws compliments, but access to the off-site beach club can be limited or closed on certain days. Overall, expect a modern, convenient base in Puerto Cancún away from the party scene.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Well-liked gym with marina views. Pool area is small with limited loungers; hot tub/jacuzzi often cool or under maintenance; no on-site beach and beach club access can be limited or closed on certain days.

Related guest reviews

6

Barbra

Feb 17, 2026

·

Stayed 1 night

The hotel itself is nice - clean rooms, decent fitness center and a good breakfast. There is no beach and the nearby beach club is fine but nothing special and it is closed on Mondays, but they didn’t tell us that when we checked in on Sunday. There are 8 chairs by the pool that fill up immediately so it didn’t leave a whole lot of options. They offered that we could go to the bar. This is more of a corporate hotel, NOT a resort by any means.

10

Subomi Leke

Aug 15, 2023

·

Stayed 1 night

The pool area is kinda small and the beach club could be better. But anything outside of that is perfect!

8

Yareni

Feb 14, 2025

·

Stayed 2 nights

El check In es rápido. El Desayuno y la comida son buenos. Tienen un gym con bonita vista, pero el jacuzzi estaba en mantenimiento 🙂‍↕️

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10

mohazali

May 27, 2023

·

Stayed 2 nights

The Renaissance Resort & Marina in Cancun is SUPERB👍👍👍 It's located in a gated community that has a beautiful high end mall plus private residences & a Marina with breathtaking biews. Very secure location & staff & services are excellent. The rooms, views, pool area are all Awesome. The private Beach Club & complimentary shuttle to get there is definitely an added bonus. The attached mall @ the Resort has Amazing dining options & incredible views frim all over👍 Highly recommend this Resort if visiting Cancun....it's totally serene & peaceful👍👍👍

10

Jonathan

Mar 14, 2023

·

This hotel was amazing! We booked last minute and it was the perfect place to relax and unwind. The hotel had a restaurant and bar which was not included but was amazing. The breakfast buffet was $30 per person but WOW totally worth it! The hotel was connected to a shopping mall filled with different restaurants which was nice. The area was completely safe and you must use a key card to access elevators. As an avid gym goer the gym facilities were 10/10. The gym had a little big of everything with an amazing view from the 12th floor. Fresh fruit flavored waters provided, as well as a sauna and jacuzzi. The room was spacious and comfortable, no complaints. The staff was friendly and room service was 24/7. The only thing I will say is that the pool overlooks the marina. The space is open and people walking outside of the mall can walk past the pool. I didn’t mind at all, but others might prefer a bit of privacy. Only thing missing I would say is a hot tub! Would definitely stay here again.

8

Alejandro

Jan 20, 2025

·

Stayed 4 nights

El club de playa, es complicado desde que te den los pases, el trasporte cada dos horas, que no siempre respetan el horario. 1 dia no hubo a las 2 de la tarde (viernes 17). El Internet el dia 15 no funcionaba

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10

Djim Dioumel

Jan 9, 2026

·

Stayed 5 nights

Tout était parfait !! Nous aurions juste aimé une plus belle vue sur la mer car nous avions réservé une chambre vue sur mer mais si vous n'êtes pas à un etage élevé , le bâtiment d'en face gêne pas mal la vue. Mention speciale pour la salle de sport avec vue sur la marina et le brunch au top. Très bon personnel.!

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10

David

Feb 15, 2023

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Stayed 4 nights

Hotel is really nice and contemporary, beach club is also really beautiful and the service exceptional! I would stay here again.

8

Nichole

May 31, 2025

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Stayed 1 night

Very clean and room smelled great. The staff was very friendly. Only downsides were small pool area and slow service at breakfast (we were in a time crunch and we waited about 5-10 minutes before leaving as we had no server come over to check in). Also would recommend having cold bottles of water available to guests at check in.

10

Chun Nam

Jan 28, 2025

·

Stayed 3 nights

Generally a very pleasant stay. The room is clean and quiet. The bed is also comfortable. Great shower with excellent water pressure. The gym is pretty decent for a hotel. The pool is not big but good enough for a relaxed swim. There is a shopping mall next to the hotel where you can find restaurants and a convenience store.

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Cleanliness

Many guests describe the property and rooms as very clean, but recurring reports mention odors or damp/moldy smells, stained items, occasional housekeeping misses, and in rare cases water quality problems.

Related guest reviews

6

Rachael

Apr 7, 2024

·

Stayed 2 nights

1st room smelled of urine, the couch had stains all over the cushions, and the ac didnt work. 2nd room the water came out brown with chunks floating in it from the sink and the shower wreaked of sulfur.

4

Elmo

Jun 18, 2024

·

Stayed 14 nights

Nice property. However, the carpet really smelled and the refrigerator in the room didnt get cold enough to really cool our drinks. I wouls also recommend placing a microwave in the room. It was a decent experience. If I had to choose again, i wouldnt stay there. We actually left 4 days early.

8

Braimah

Dec 27, 2024

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Stayed 5 nights

Nice welcoming and the staff were friendly and the I got was the view was nice but what I did not like was the cleaning staff. They don’t clean your room and the bathroom they only replace some things not everything and the bedsheets they don’t replace it and they just use the cover to make it look like the bed was arranged. The management need to work on the cleaning departments cause they don’t do they job and the bathroom in my room smells. Every other thing was good is the cleaning that was my problem

10

Francois

Apr 11, 2024

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Stayed 1 night

Clean, comfortable, friendly.

10

Kerica

Apr 7, 2024

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Stayed 4 nights

Wonderful stay except for the funny smell !! Old carpet

10

Thomas

Nov 19, 2025

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Stayed 6 nights

Excellent and courteous service - clean room.

6

Raphawn

Oct 22, 2023

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Stayed 3 nights

The property was great but I am an inspector and there is a heavy amount of mold spores present on the 9th floor and probably through out the rest of the building.

10

Britt

Apr 1, 2024

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Stayed 4 nights

Our room had an odor upon arrival, and the gentleman who assisted us to room, immediately got us a room change, without hesitation. Next room was great, hotel was clean, should have stayed longer

10

Liyun

Jan 29, 2025

·

Stayed 7 nights

Good location ,very clean room

6

Beth

Feb 27, 2024

·

Stayed 1 night

updated nicely. Our coffee machine didn't work and the sewer gas smell in the room was quite noticeable. Too tired from traveling all day to complain...

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Rooms

Modern, comfortable rooms with excellent marina views and balconies. Some guests found rooms smaller, noted AC noise/overcooling, occasional nighttime noise, and a few Wi‑Fi or in-room amenity quirks.

Related guest reviews

4

Rosela

Aug 11, 2025

·

Stayed 3 nights

El peor hotel debido al ruido de los restaurantes de afuera hasta las 2:00 am. Me dieron la habitación 315 y no pude quedarme dormida hasta después de esa hora. La cama hundida de un solo lado, demasiado incómodo. Toallas y WC un poco manchados cuando hice el check in.

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10

Shiron

Nov 17, 2025

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Stayed 3 nights

Everything was as expected not 1 hiccup and the balcony view at night was amazing with the music and lights

6

Robert

Nov 22, 2025

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Stayed 3 nights

Room is smaller than expected, but is nice. Res

10

Glen

Sep 2, 2023

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Stayed 1 night

Rooms are great. Amazing views!

8

Rodrigo

Jul 5, 2023

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Stayed 4 nights

Bom custo beneficio, localização excelente. Tive problema com o frigobar, fiquei 4 noites hospedado e somente na 3ª noite que foram trocar reconhecendo que estava com problema. Em resumo fiquei sem geladeira no quarto todos esses dias. Outro defeito é um vidro que separa o banheiro das camas, se tiver acompanhado que for ao banheiro no meio da noite ilumina o quarto todo.

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8

Jose Luis

Jul 30, 2023

·

Stayed 4 nights

AC went down for a few hours the second night but other than that was a good place.

8

Paula

Mar 12, 2023

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Stayed 6 nights

The hotel is conveniently located and modern. Notice the wifi is iffy and you need a code to get it for free that you will be given at reception, do scroll all the way down and don’t put your room number. The pool is lovely but getting to the steam room and jacuzzi is a faff as you have to book it. Rooms are modern and well equipped and mostly quiet but definitely not soundproof. The hotel restaurant serves lovely food, specially breakfast!, with prices in line with the area. Some of the stuff can be a bit pushy with tips. Just a tiny piece of advice ignore the travel agency/ excursions hub on the way to the mall and use the one in the mall. The first one is a bit dodgy :(

8

GUILLERMO

Dec 21, 2024

·

Stayed 1 night

Todo bien, excepto el WiFi muy difícil de conectar los dispositivos

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8

Ricardo

Aug 27, 2023

·

Stayed 1 night

Los cuartos están congelados y no hay forma de subir la temperatura ya que lo tienen automatizado , me paso en 2 diferentes cuartos

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8

RAUL MANUEL

Nov 28, 2025

·

Stayed 2 nights

la ultima noche, el aure acondicionado sono, tooooooda la noche y fue un tormento

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Service

Staff are widely praised as friendly and welcoming, with quick check-in and helpful support. Some guests reported slow restaurant/bar service and occasional billing holds or unhelpful responses.

Related guest reviews

10

DUANE

Nov 10, 2025

·

Stayed 7 nights

Great hotel. Perfect location. Friendly helpful staff.

8

Roberto

Oct 5, 2025

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Stayed 1 night

El check out lento, al final terminaron cobrándome el depósito en lugar de hacer la retención y luego devolución, hicieron el cargo. No es relación calidad precio el hotel.

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6

Cristian Reynaldo Urzua

Oct 4, 2025

·

Stayed 5 nights

El staff no es muy amable. Todo lo que les pides es un problema, un favor, etc. Nadie hace ni intenta hacer más del mínimo necesario. Desde bell boys, hasta recepción y meseros. Misma actitud de “hagamos lo mínimo hasta que se acabe el día”. Instalaciones muy lindas y comida buena.

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10

Thomas

Nov 19, 2025

·

Stayed 6 nights

Excellent and courteous service - clean room.

8

Genaro

Aug 3, 2025

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Stayed 5 nights

El Hotel es uno de mis favoritos, la atención y el Servicio son espectaculares, solo nose que pasó esta vez con el servicio de la piscina que fue bien lento en todas las ocasiones que estuvimos , un agua 35 minut y las bebidas más de 40 minut

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6

Lucky

Jan 15, 2025

·

Stayed 3 nights

Liked the convenience of being closer to city center. Front desk tried to put a $600 hold on my funds. I let them hold $300 but the said they couldn’t take hold off even though bill was only $70. The restaurant Litoral was terrible. The vegetarian enchiladas were inedible. Never again

10

Estela

May 22, 2024

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Stayed 4 nights

Excellent Customer Service.

8

Nichole

May 31, 2025

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Stayed 1 night

Very clean and room smelled great. The staff was very friendly. Only downsides were small pool area and slow service at breakfast (we were in a time crunch and we waited about 5-10 minutes before leaving as we had no server come over to check in). Also would recommend having cold bottles of water available to guests at check in.

10

Barbara

Apr 11, 2025

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Stayed 1 night

Excelente servicio. Felix, karen y Montserrat... super amables.

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10

David

Apr 7, 2024

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Stayed 2 nights

Got scammed on another website and when we arrived our reservation was not at the hotel. Felix at the frint desk helped us sort it out and get us in that night. All the staff there were very welcoming, friendly, extremely helpful, courteous and went above and beyound to make our stay excellent! The hotel is very tidy, well kept, clean and had excellent views. The gym had everything you need and the location is awesome. Would definitely come back here. Been to Cancun many times and this is by far the best hotel in Cancun!

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Location

Excellent marina-side setting in Puerto Cancún with direct access to an upscale mall, restaurants, and shops; safe and quieter than the hotel zone but easy to reach by short rides.

Related guest reviews

10

Anne Marie

Nov 14, 2025

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Stayed 3 nights

Great stay at the Renaissance. Good price that included breakfast. The breakfast was a delicious buffet. The hotel is quiet and is part of a shopping mall.

10

Kantubhai

Oct 26, 2023

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Stayed 1 night

Very nice 👍 property ! Clean room, dining options, courteous service, friendly staff, excellent location.

10

Valerie

Jul 29, 2023

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Stayed 3 nights

The pictures for Renaissance Cancún Resort & Marina simply don’t do it justice. It is far more beautiful in person. It was pleasant waking up to the picturesque view of the marina and passing boats every morning. The room was spacious and the shower amazing!! The location was great. My daughter and I loved being able to from out hotel directly to the mall! The staff was pleasant and accommodating. The location was great as well. It’s literally only 3-5 miles away from busy side of the hotel zone but it also had its own vibe too which was great. The hotel from the 10th floor where we stayed just had breathe taking views of the marina but also the lights from the busy eateries and stores of the shopping center and then ocean all at the same time! Already making plans to return. Oh and the concierge was great and helping us make the most of our time with planning excursions too.

10

Aliyah

Nov 1, 2023

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Stayed 4 nights

This location is amazing! If you want a laid back stay in cancun away from the massive crowds of party goers, this is the place to be! The hotel is adjacent to the shopping mall on the Marina. There are many really good restaurants in the Marina ~ less than 5 mins walking distance from your hotel room, so if you don't want to eat at the hotel, you have many options. The pool is small but very accessible, the drinks are good poolside, the restaurants onsite are amazing. There is a shuttle that drives you to the beach club where you can rent chairs etc and there is a beach bar. Most of the restaurants are a 20 min drive from the hotel. Whenever I come back to cancun, I will definitely return!

10

Renee

Mar 13, 2024

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Stayed 1 night

Nice property on the marina side, many dining options in the mall.

10

WILLIAM

Apr 24, 2024

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Stayed 4 nights

Hotel is in a new upscale marina area with lovely view. Very quiet and secure with an entrance in lobby allowing you to walk straight to probably the nicest mall in Cancun with many nice restaurants.

8

SHIQI

Apr 28, 2025

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Stayed 4 nights

Located in Puerto Cancun, easily the nicest area in town, this hotel enjoys an incredible location. While it's a bit removed from the hotel zone and some of the popular restaurants there, the setting more than makes up for it. The adjacent mall is beautiful and convenient, offering plenty to explore, and there’s a fantastic taco place just across the street. Although we didn’t get a chance to use the beach club due to limited availability, overall, the location and surroundings made for an outstanding stay.

10

Anthony Denison-Doris

Feb 4, 2025

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Stayed 4 nights

More quite than the hotel district. Connected to a mall with great food and shopping. Easy to uber everywhere else.

10

Jose

May 17, 2023

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Stayed 3 nights

The Renaissance is a new hotel in a newly developed area right at the entrance of the hotel zone (zona hotelera). It has an incredible view and is located right next to a shopping center with a variety of good restaurants, shopping, and a movie theater. The rooms are spectacular. The pool and hot tub are great. I enjoyed my stay, tremendously! I will definitely return.

8

Marcela

Aug 10, 2025

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Stayed 3 nights

Very nice hotel next to a shopping mall with stores and restaurants. Walkable to the marina for boat charters and to “Sala de Despecho”.

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Dining

Breakfast and brunch earn frequent praise for taste and variety, and on-site dining is generally well regarded. Several guests found breakfast overpriced and service occasionally slow, with a few isolated poor meal or room service experiences.

Related guest reviews

10

Anne Marie

Nov 14, 2025

·

Stayed 3 nights

Great stay at the Renaissance. Good price that included breakfast. The breakfast was a delicious buffet. The hotel is quiet and is part of a shopping mall.

10

Joanna

Oct 7, 2024

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Stayed 1 night

Todo muy bien, solo la comida del room service estuvo muy mala, pedimos pizza y club sandwich. No lo recomiendo pero el servicio y la habitación, excelente.

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10

Carina

Nov 10, 2025

·

Stayed 5 nights

Rummet var välstädat, tyst och bra planerat personalen var mycket trevlig och hjälpsamma med alla frågor vi hade. En enastående frukostbuffé! Bra läge, med restauranger och shopping i direkt anslutning till hotellet

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10

Rusty

Nov 17, 2025

·

Stayed 6 nights

The room was great and the staff was very friendly and helpful. Breakfast was wonderful.

6

Lucky

Jan 15, 2025

·

Stayed 3 nights

Liked the convenience of being closer to city center. Front desk tried to put a $600 hold on my funds. I let them hold $300 but the said they couldn’t take hold off even though bill was only $70. The restaurant Litoral was terrible. The vegetarian enchiladas were inedible. Never again

10

Djim Dioumel

Jan 9, 2026

·

Stayed 5 nights

Tout était parfait !! Nous aurions juste aimé une plus belle vue sur la mer car nous avions réservé une chambre vue sur mer mais si vous n'êtes pas à un etage élevé , le bâtiment d'en face gêne pas mal la vue. Mention speciale pour la salle de sport avec vue sur la marina et le brunch au top. Très bon personnel.!

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10

Chantal

Feb 5, 2024

·

Stayed 3 nights

The property was beautiful, clean and welcoming. Hotel is attached to shopping mall and restaurants. Our room had harbor views which were great. The gym was nice for morning workouts. The hotel breakfast was extremely expensive whether you had the buffet or from the menu. We did not plan on $40 breakfast each day. Overall wonderful expensive

10

SILETE

Mar 6, 2024

·

Stayed 2 nights

Everything is excellent except for grossly overpriced breakfast!

10

Marie Beatrix

Dec 4, 2024

·

Stayed 1 night

Great dining options. Restaurant at hotel lobby was excellent. For a work trip, their breakfast, lunch, dinner fare were of quality and tasty.

8

Nichole

May 31, 2025

·

Stayed 1 night

Very clean and room smelled great. The staff was very friendly. Only downsides were small pool area and slow service at breakfast (we were in a time crunch and we waited about 5-10 minutes before leaving as we had no server come over to check in). Also would recommend having cold bottles of water available to guests at check in.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$173
February	$171
March	$201
April	$206
May	$164
June	$151
July	$164
August	$147
September	$150
October	$153
November	$158
December	$208

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $173	18 $168	19 $163
20 $166	21 $171	22 $119	23 $119	24 $119	25 $120	26 $120
27 $119	28 $120	29 $120	30 $120

Su	Mo	Tu	We	Th	Fr	Sa
				1 $119	2 $115	3 $115
4 $115	5 $115	6 $115	7 $115	8 $115	9 $115	10 $115
11 $116	12 $115	13 $115	14 $115	15 $115	16 $115	17 $115
18 $115	19 $116	20 $115	21 $115	22 $115	23 $115	24 $115
25 $115	26 $115	27 $115	28 $115	29 $115	30 $115	31 $115

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Monthly average prices

About this property

Location

Room options

Room, 2 Double Beds, Marina View (Balcony)

Room, 2 Double Beds, Ocean View (Balcony)

Deluxe Room, 2 Double Beds, Balcony

Deluxe Room, 1 King Bed with Sofa Bed, Balcony

Room, 1 King Bed with Sofa Bed, Marina View (Balcony)

Room, 1 King Bed with Sofa Bed, Ocean View (Balcony)

Suite, 1 Bedroom, Marina View (Balcony)

Guest reviews

Fabulous

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Renaissance Cancun Resort & Marina

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