Name: Comfort Suites Redding - Shasta Lake
Address: 1195 Grand Avenue, Twinview, Redding, California, United States of America, Redding, Shasta County, US
Price range: US$104–US$156 per night
Rating: 8.42

What guests think

At Comfort Suites Redding - Shasta Lake, many guests highlight friendly staff, spacious rooms, convenient access to I-5, and a generally good free breakfast, with families appreciating the indoor pool when available and the pet-friendly approach.

Cleanliness feedback is mixed, with repeated notes about stains, lingering odors or pet hair, occasional pests, and worn couches alongside many reports of very clean rooms. Facilities draw both praise and complaints: the indoor hot tub and pool are popular but frequently out of order or dirty, and guests sometimes mention broken gym equipment, a slow or broken elevator, and noisy or aging in-room AC units. Location is convenient but somewhat industrial with limited walkable dining, and some guests report freeway noise or thin walls; several reviews also cite a local-resident restriction at check-in and sporadic delays due to understaffing. Overall, expect a comfortable, good-value stop with variable upkeep and service consistency.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Indoor pool and hot tub are a highlight when open, but multiple reviews report closures, dirty or foamy water, and chemical issues. Some guests noted broken or dated gym equipment and occasional elevator outages; parking is free and generally available.

Related guest reviews

4

Lawrence

9 Aug 2024

·

Stayed 1 night

Hot tub not working!

8

Jasmine

26 Feb 2024

·

Stayed 1 night

Nice Hotel but the pool was dirty so the kids couldn't swim.

10

Adam

23 Nov 2025

·

Stayed 1 night

Clean rooms, easy check in, plenty of free parking.

10

Brandy

20 Jul 2025

·

Stayed 1 night

I have stayed here twice. The staff is friendly. The hotel is clean. The indoor pool is awesome especially during fire season when smoke is heavy outside. The downsides are that nothing is in walking distance. The area around the property looks slightly sketchy. The hotel property is kept clean though. I have not had any issues with my vehicle but would recommend not leaving anything in view.

10

Diane

23 May 2025

·

Stayed 1 night

Indoor pool and jacuzzi

8

Mary

30 Apr 2025

·

Stayed 1 night

Took our spur of the moment reservation when another hotel lost power. We chose them because we stayed there 2 years ago. We are Choice Hotel members so it was a no-brainer. Very nice room with enough space for me to set up my air bed (bad back). Only issue was that the pool/hot tub were closed. We were really looking forward to a soak.

6

Dan

12 Apr 2024

·

Stayed 3 nights

All your exercise machines in the weight room do not work and that stationary bike is dangerous with the seat that doesn’t fit

2

Susan

22 Jul 2024

·

Stayed 1 night

The elevator was broken and there were no rooms on the first floor.

6

Jen

1 Dec 2024

·

Stayed 1 night

Online reviews said the hot tub needed attention and we agree. The pH balance was way out and the chemical smell was strong. It turned our skin red and itchy. The tub needed some foam eliminator. We love hot tubs because we’ve had one for 12 years at home, so we won’t stay there again.

6

David

13 Mar 2024

·

Stayed 1 night

Hot tub not working. That was why I booked this property. Front desk person very helpful but said it'd been broken for a month. Technically a breach of contract. A discount might be in order.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Feedback on cleanliness is inconsistent: many guests found rooms and public areas very clean, while others reported stains, odors or pet hair, roaches, and missed vacuuming or deep cleaning in some rooms.

Related guest reviews

6

kristina

15 Jul 2024

·

Stayed 3 nights

Usual place to stay when visiting family, this room in particular was in need of some deep cleaning. Wallpaper peeling in the bathroom and mold in the upper corners of the bathroom as well. There was candy under the pullout and food under the nightstands. Definitely didn't get a good clean, our comforter was also stained. Usually don't have issues but this time it wasn't so great.

6

Genesis

10 Aug 2024

·

Stayed 1 night

The carpet in the room was beyond disgusting was black completely, smell like dirty clothes, the whole room

6

Amy

28 Dec 2025

·

Stayed 1 night

Staff was nice, but one of the beds had stains all over the comforter, the room smelled like dog and the tv was even discolored. There was hair in the bathroom and drips on the mirror.

6

Shafiya

8 Jul 2023

·

Stayed 1 night

The water wasn't draining in the room. Our room was very dusty and smelt really bad. I had my two children in there and their feet were black because they were walking on the carpet. The carpet should be deep cleaned and bathrooms should be cleaned properly.

10

Pradeep

8 Aug 2025

·

Stayed 2 nights

Spacious, comfortable, spotless clean room

10

Michael

24 Oct 2025

·

Stayed 1 night

Very nice, updated hotel with excellent staff for check-in and check-out. The breakfast options were varied and tasty. The breakfast room was extremely clean. The room was spacious and clean. The hotel is in a quiet area.

6

Susan

29 May 2025

·

Stayed 1 night

I like that the hotel was easy to get on and off from the freeway and the breakfast had a good selection. Would have rated the stay higher but the fridge and microwave in my room didn’t work and there was a cockroach in the bathroom the morning I left. When I reported the issues to the front desk they thanked me but didn’t seem too worried by my report nor offered to discount anything for the inconvenience

4

Laurie

29 Dec 2024

·

Stayed 1 night

There were two roaches between the wrapping of the covered cups in the bathroom. The carpet was soaked in front of the AC. When we reported it at check out the counter person did not even apologize acknowledge there was a problem. I will not be staying here again.

8

Lee

30 Nov 2025

·

Stayed 1 night

Staff was friendly. Breakfast was good. Cleaning needs improvement. The bathroom was clean and the beds were fine, but the separate couch/living room area was full of dog hair that had not been vacuumed before our stay.

6

Stephany

10 Sept 2025

·

Stayed 2 nights

We found a cockroach in the room and there was little regard to it and even some hesitation with changing our room at the beginning.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious with comfortable beds, and some offer quiet stays or views. Several reviews note dated or worn furniture, thin walls and freeway noise, non-blackout curtains, and occasional issues with AC, fridges, or fixtures.

Related guest reviews

6

Shannon

12 Nov 2025

·

Stayed 2 nights

Staff was fabulous but walls were very thin. Rooms were old and dated, couch was dirty bed was hard. The hot tub seemed dirty. Breakfast had plenty of options for us and the lady keeping everything stocked during breakfast was warm and welcoming. If i need acheqp room ill come back again because the staff was welcoming.

8

Jennifer

16 Dec 2023

·

Stayed 1 night

Very clean room, very comfortable beds. The fridge did not work in our room. That was the only inconvenience.

10

Ruby

27 May 2025

·

Stayed 1 night

Friendly helpful staff, breakfast was alright, rooms very spacious bed very very comfortable

8

Donna

10 Oct 2025

·

Stayed 1 night

Spacious and clean. Good breakfast. Centrally located to many attractions.

4

Esteban

29 Oct 2023

·

Stayed 1 night

The hotel is nice and is super clean but those beds, ugh im still paying for it. They have to be the most uncomfortable beds that I have ever slept on. They're not hard, not soft, they feellike a super old mattress. This hotel is also next to the freeway and yes you can hear EVERYTHING. And those black out shutters dont even close.

8

Martha

7 May 2025

·

Stayed 2 nights

Had a room on the third Floor. Nice room with a view of the mountains.

8

Richard

1 Oct 2024

·

Stayed 2 nights

Breakfast was good. Nice to have cold water and coffee/tea available in lobby. Helpful staff. There were two minor problems: The TV remote didn’t work well and the AC was noisy and woke me up a couple of times as it cycled on and off.

8

Nancy

24 May 2025

·

Stayed 1 night

Quiet - good-sized room; comfortable beds

6

Lindsey

1 Sept 2025

·

Stayed 1 night

Room was clean. King size bed was okay. The couch pullout bed that my 9 year old slept on felt like a “mattress” from the 80’s, one where you could feel every metal spring. We could definitely hear the kids in the family sharing a wall with us. They quieted at night, so the disruption was limited. Breakfast was mediocre. It’s a very small dining room trying to accommodate a lot of foot traffic and families looking for a table. Stay was fine overall, but next time I am in Redding I will almost certainly spend a little more and stay in a nicer place.

8

Suzanne

15 Nov 2025

·

Stayed 1 night

It was good... not great. The staff was great and the room very clean. The tv was subpar, the couch had some heavy wear and the hallway carpeting is in need of replacing

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly, helpful, and accommodating, especially at check-in and breakfast. However, several reviews mention a strict local-resident restriction at check-in, occasional rudeness or slow service due to understaffing, and uneven follow-up on issues.

Related guest reviews

8

Mark

3 Jan 2024

·

Stayed 1 night

Only one employee at the desk and 5 people trying to check in. But she was great!!

2

Laurie

10 Feb 2025

·

Stayed 1 night

We book a stay thru expedia. When we arrived at the hotel, they told us they wouldn't rent us a room because we lived within 60 miles of the hotel and we would party too much. Talk about discrimination!

4

Marie

7 Apr 2025

·

Stayed 1 night

When we arrived the clerk (the only person on staff) was in another room. We waited over thirty minutes just to be greeted. After she was done taking care of the customers that were before us, she finally got ready to check us in. She did nothing but complain about the other customers and I’m quoting her when I say she said,”when I stay in a motel rooms, I stay there to sleep. I don’t call the front desk and keep hounding them for things, and then she went on to complain that she was the only person working every single night and she was getting tired of it. I could go on and on because this isn’t the end of the horrible bad service we got, but I’m gonna end it here.

4

Roger

2 Dec 2025

·

Stayed 1 night

The room was clean but there were a lot of stains. Security was the largest issue. Someone tried to get into the room late at night and the next morning the door wouldn’t latch properly when I was leaving. Front desk wasn’t concerned

10

Deborah

3 Jun 2023

·

Stayed 4 nights

I was staying with my 87 year old handicapped mother & there was no ADA rooms available. I was staying for “4” nights, Ashley, the morning manager, went out of her way to get us a ADA room on the 1st floor with a roll-in shower. She was polite, professional & efficient. I give this hotel 5 stars because of her amazing managerial skills! Thank you Ashley!

10

Valerie

12 Jan 2025

·

Stayed 2 nights

The Front desk people were awesome!

10

Melinda

16 Oct 2024

·

Stayed 1 night

It was very nice! Nicolette at the front desk was amazing! She was helpful with everything we needed… even came to our room to help with the a/c. She returned my credit card and glasses I left in the lobby. She made our stay extra special… and she put the “Comfort” in Comfort Inn!!!

10

Amy

24 Nov 2025

·

Stayed 1 night

Staff is great!

2

Crystal

16 Apr 2024

·

Stayed 2 nights

I would give 0 stars if I could because I wasn’t allowed to stay after I paid for the booked room. They have a policy that people within a 50 mile radius can’t stay here and unfortunately for me it was not posted online upon booking. You’d imagine it wouldn’t allow me to pay once I type in my zip code to finalize the booking. It’s been 4 days (2 business days) and I have yet to receive my refund. I understand this town isn’t the greatest and some people ruined it for others but giving a heads up before I wasted my time driving down there to check in and my money would’ve been great. We only booked here for our “stay-cation” for the pool for our daughter to enjoy.

2

Adrian

29 Sept 2025

·

Stayed 2 nights

Paid for a weekend suite through an app on my phone. Once I arrived I was immediately turned away for being a "local". Not the first time I've seen something like this but was definitely the first time I was treated with disdain and hostility. The little boy at the front desk needs to realize that some people don't take kindly to having their anniversary weekend ruined for some stupid policy, and that maybe a little understanding of the situation would have gone a long way. Kids these days have no idea what actual customer service is.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Convenient just off I-5 and a quiet base for road trips, though the setting feels industrial with limited dining within walking distance. Some guests experienced freeway noise, while others found it quiet and safe.

Related guest reviews

6

Sara I

22 Jul 2025

·

Stayed 1 night

Basic hotel, worked for us for an overnight stay. Bathroom could have been cleaner. Location was ok, next to the freeway so a bit noisy but also close to downtown.

10

Brandy

20 Jul 2025

·

Stayed 1 night

I have stayed here twice. The staff is friendly. The hotel is clean. The indoor pool is awesome especially during fire season when smoke is heavy outside. The downsides are that nothing is in walking distance. The area around the property looks slightly sketchy. The hotel property is kept clean though. I have not had any issues with my vehicle but would recommend not leaving anything in view.

8

Donna

10 Oct 2025

·

Stayed 1 night

Spacious and clean. Good breakfast. Centrally located to many attractions.

8

Monica D

30 Dec 2025

·

Stayed 1 night

The staff was incredibly kind and the property is close to the highway for easy access, yet, quiet so as to get a good nights sleep. The area around the elevators is a bit rundown, but, the rooms were very clean, as, were all other public areas. They provide a great breakfast with plenty of options. Overall, a very good saty.

8

Fong

31 Oct 2023

·

Stayed 1 night

The hotel is close to the freeway, but it’s isolated within a warehouse/mechanic part of town. Hotel itself is similar to other comfort/quality inn.

10

Nancy

26 Sept 2025

·

Stayed 2 nights

Nice comfortable room, helpful staff. Good breakfast. Not many dining options in walking distance and there was traffic noise, but overall, this was a very nice place to stay.

6

Judy

18 Sept 2025

·

Stayed 1 night

Noisy from freeway traffic.

10

Brett

25 Sept 2025

·

Stayed 1 night

Very good and clean with modern features. Near highway 5 and gas station. No super close restaurants if needed.

10

janice

19 Sept 2025

·

Stayed 1 night

Very ckean rooms. Clean area and furyher back ftom freeway so no traffic noise, fely safer than alot of the hotels in tbe area right next to the freeway. Stay here

10

Debra

30 Apr 2025

·

Stayed 1 night

Easy access to I-5. There was not much around the hotel, which was not an issue for us. Staff very friendly, room was clean and spacious. Breakfast area was clean with plenty of options. Would definitely stay here again if traveling through the area.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is widely praised for variety and overall quality, with multiple mentions of hot options. Some guests encountered shortages or lukewarm items and occasional weak coffee or broken equipment.

Related guest reviews

10

David

11 Aug 2025

·

Stayed 1 night

Pros: The suite has extra spaces. The bathtub is good. Cons: The breakfast choice seems a little limited.

8

Monica D

30 Dec 2025

·

Stayed 1 night

The staff was incredibly kind and the property is close to the highway for easy access, yet, quiet so as to get a good nights sleep. The area around the elevators is a bit rundown, but, the rooms were very clean, as, were all other public areas. They provide a great breakfast with plenty of options. Overall, a very good saty.

10

Jeanette

27 Apr 2025

·

Stayed 1 night

Perfect for family. Breakfast was excellent and our room was neat and clean.

8

Henrique

22 Jul 2025

·

Stayed 5 nights

Nice stay at Comfort Suites. Nice breakfast, room is a bit dated, but with good cleaning levels.

10

Joseph

23 Sept 2025

·

Stayed 1 night

Comfortable beds and plenty of high quality pillows. Free breakfast was above average for this price range.

10

KAREN

11 Nov 2023

·

Stayed 1 night

Went for breakfast at 8am No hot food left Toaster was broken No butter for toast Tables were filthy

10

Michael

24 Oct 2025

·

Stayed 1 night

Very nice, updated hotel with excellent staff for check-in and check-out. The breakfast options were varied and tasty. The breakfast room was extremely clean. The room was spacious and clean. The hotel is in a quiet area.

6

Gerald

31 Dec 2024

·

Stayed 1 night

The fan in the bathroom sounded like a helicopter. The heating unit also was very loud. The eggs and sausages were completely cold. We are loyal senior travelers and choose to stay at comfort inn and suites most of the time. This was not one of our better experiences.

4

Agustin

27 Feb 2025

·

Stayed 1 night

First thing I noticed when I walked into the room was the smell of a poorly ventilated room and dusty, there was a few stains on the side of the couch and then when I walked inside the bathroom I noticed pubic hairs inside the tub and on the toilet. Breakfast was alright except for the terrible “coffee “ and the water down orange juice, what can you expect from a complementary? At least they should put a bit more effort on the coffee. Overall a poor experience for me and my family after a long drive from San Diego.

10

Kathie

26 Sept 2025

·

Stayed 1 night

Staff was great. Breakfasts was great

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	US$119
February	US$121
March	US$120
April	US$121
May	US$119
June	US$131
July	US$134
August	US$145
September	US$127
October	US$130
November	US$120
December	US$119

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $121	16 $116	17 $126	18 $132	19 $139
20 $123	21 $119	22 $119	23 $120	24 $140	25 $156	26 $144
27 $127	28 $119	29 $120	30 $120

Su	Mo	Tu	We	Th	Fr	Sa
				1 $120	2 $128	3 $128
4 $108	5 $120	6 $120	7 $120	8 $120	9 $128	10 $128
11 $106	12 $118	13 $120	14 $120	15 $120	16 $132	17 $132
18 $108	19 $115	20 $120	21 $120	22 $120	23 $156	24 $156
25 $104	26 $115	27 $120	28 $119	29 $118	30 $119	31 $128

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Business Suite, 1 King Bed with Sofa Bed, Accessible

Suite, Multiple Beds, Accessible

Suite, 2 Queen Beds

Suite, 1 King Bed with Sofa Bed

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Comfort Suites Redding - Shasta Lake

Have a question?

Prices for upcoming dates