Name: The Shay, a Destination by Hyatt
Address: 8801 Washington Blvd, McManus, California, United States of America, Los Angeles (and vicinity), Los Angeles County, US
Price range: US$292–US$818 per night
Rating: 8.9

What guests think

Travellers describe The Shay, a Destination by Hyatt as a stylish, comfortable stay in Culver City with friendly service and a convenient, walkable location near transit, shops, dining, and easy access across Los Angeles.

Rooms are modern and comfortable with thoughtful design, though some guests report noise from trains or venue areas and occasional issues like slow hot water, broken fixtures, or malfunctioning TVs. Amenities stand out with a lively rooftop pool/bar and a solid gym, while valet-only parking is pricey and sometimes slow, and a few reviews cite construction or pool-area cleanliness plus added fees. On-site dining is well regarded overall, especially poolside and rooftop spots, but options can feel limited and hours or service may be inconsistent. Expect a trendy, convenient base with social spaces and some urban and operational tradeoffs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are praised for a lively rooftop pool/bar and a good gym, plus handy local transport perks. Downsides include pricey valet only parking that can be slow, occasional construction or pool cleanliness issues, and added fees.

Related guest reviews

6

James

26 Nov 2024

·

Stayed 5 nights

The property was nice, but the rooftop area was und construction and there was no mention of that throughout the booking process.

10

Kaitlin

20 Dec 2024

·

Stayed 2 nights

The Shay exceeded our expectations. The rooftop pool is a bit of a hotspot and a really cool place to spend the day. The staff were super friendly and helpful. The hotel is trendy and well appointed.

8

Kimberly

18 Mar 2023

·

Stayed 3 nights

Everything was great except for the expensive valet only parking. Would not stay again due to zero self-park overnight options at or near this hotel.

10

Cynthia

10 Mar 2024

·

Stayed 1 night

Beautiful hotel in a great area of L.A. Great rooftop bar and pool.

10

Joanna

4 Feb 2023

·

Stayed 3 nights

You could fly in and shuttle to this property and not need to rent a car or Uber. Everything is so close. The metro is easily accessible and complimentary fare is provided. The restaurants are wonderful. It was a friendly welcoming environment!

8

Kristine

29 Sept 2025

·

Stayed 3 nights

Small things in the room were broken (latch to lock bathroom door) or not working (light bulb in bathroom). I don’t like the valet as a must. It’s already inconvenient then the valets don’t/can’t always have the car ready in 10 minutes. If you want to make a quick stop they can keep your car out but I didn’t always know I would be leaving again so quickly. Also cars pile up quickly in the drive way. It was a more enjoyable stay when they allowed the guests to park themselves

8

Courtney

15 Sept 2025

·

Stayed 4 nights

Clean and comfortable stay in Culver City. I'd definitely stay here again, depending on the pricing of it all. It was comfortable and walkable to downtown Culver City with great restaurants and options nearby. I liked the free ubers within the 2 mile radius as well, since I was there to visit my friend who lived nearby. Hotel parking is a bit pricey at $50 a night, but I also don't think there's any other options.

8

Michael

3 Sept 2024

·

Stayed 2 nights

I give the rooms 5 stars. The design is excellent and the beds are very comfortable. My one complaint is that it takes about 5 minutes for the hot water to arrive in the shower. I stayed 3 days and it was an issue no matter what time of day I showered. Maybe it was an 6th floor issue. Also the pool is cloudy and dingy (lots of kids and French fries). I was surprised at how dirty the chaise chairs around the pool looked. Beyond that the roof pool area has a super cool vibe.

10

randy

10 Jul 2023

·

Stayed 3 nights

Second time at the Shay and my next visit to LA it will by my third visit. Nice gym too.

10

Peter

12 Aug 2025

·

Stayed 1 night

Had a great stay. The location is a great jumping off point for LA. The rooms were clean, modern, and comfortable. The staff were all friendly and the facilities, WiFi, pool, valet, etc. were all excellent

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Cleanliness

Reviews frequently describe the hotel and rooms as very clean and well maintained. A few note lapses such as stained towels or dirty poolside furniture.

Related guest reviews

10

Pedro

16 Sept 2024

·

Stayed 1 night

The stay was wonderful, had a great experience. The room were flawlessly cleaned and well maintained. The staff was very friendly and professional.

10

Gilberto

27 Jan 2025

·

Stayed 1 night

The front desk staff were very welcoming and professional. The hotel was very clean and well maintained. The hotel had lobby was really nice and had a pool table in the game room!

2

Travis

28 May 2024

·

Stayed 1 night

deceptive business practices. expect to pay an extra $80 for parking and "destination services" (bus passes). front desk said one hour early check-in would be fine, we showed up and were made to wait in the lobby for an hour and a half. blood stains on towels. patio room upgrade not worth it.

10

Charbel

30 Jul 2024

·

Stayed 3 nights

Great staff and clean hotel

8

Courtney

15 Sept 2025

·

Stayed 4 nights

Clean and comfortable stay in Culver City. I'd definitely stay here again, depending on the pricing of it all. It was comfortable and walkable to downtown Culver City with great restaurants and options nearby. I liked the free ubers within the 2 mile radius as well, since I was there to visit my friend who lived nearby. Hotel parking is a bit pricey at $50 a night, but I also don't think there's any other options.

8

Michael

3 Sept 2024

·

Stayed 2 nights

I give the rooms 5 stars. The design is excellent and the beds are very comfortable. My one complaint is that it takes about 5 minutes for the hot water to arrive in the shower. I stayed 3 days and it was an issue no matter what time of day I showered. Maybe it was an 6th floor issue. Also the pool is cloudy and dingy (lots of kids and French fries). I was surprised at how dirty the chaise chairs around the pool looked. Beyond that the roof pool area has a super cool vibe.

10

Omar

11 Jun 2024

·

Stayed 2 nights

Clean, pleasantly furnished, and cozy

10

SiJia

4 Sept 2025

·

Stayed 1 night

Smells good and clean

10

Ashley

20 May 2024

·

Stayed 1 night

Our second stay at the Shay. The rooms are clean and comfortable. The service staff both at the front desk and at the restaurants were very nice. The two restaurants both have good food. Currently there is construction going on so if you’re staying on that side of the construction side it may be a little loud as you can hear the sound. Otherwise, there are close by restaurants around to try and it seems like a quiet neighborhood.

10

Peter

12 Aug 2025

·

Stayed 1 night

Had a great stay. The location is a great jumping off point for LA. The rooms were clean, modern, and comfortable. The staff were all friendly and the facilities, WiFi, pool, valet, etc. were all excellent

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AI-generated summary based on recent guest reviews

Rooms

Rooms are modern, comfortable, and well designed with very comfortable beds, and some offer patios or balconies. Drawbacks include noise from trains or venue areas and occasional issues like slow hot water, broken fixtures, or malfunctioning TVs.

Related guest reviews

10

Audrey

16 Oct 2024

·

Stayed 1 night

Shay was very trendy modern design hotel. The room was clean and on point. I had a room with a patio sitting area. The staff at check-in was very nice. The pool was nice and all the servers were attentive. Dog friendly was a plus.

8

Tina

12 Jun 2024

·

Stayed 3 nights

Very noisy due to the room is next to the kitchen, have to request to move to a different room

6

Deanna

11 Mar 2023

·

Stayed 1 night

Cool vibe. Nice public areas. Nice room size.

8

Cynthia

18 Jun 2023

·

Stayed 2 nights

Reservations were made 6 months ago. We worked Friday and then had a 1 1/2 hour drive so we didn’t arrive until 10pm and because the hotel was at capacity we got the last room which was under your club. As you can imagine it was loud and made hearing the tv, conversation, relaxing and sleeping difficult. Maybe rooms should be assigned when reserved.

8

Kristine

29 Sept 2025

·

Stayed 3 nights

Small things in the room were broken (latch to lock bathroom door) or not working (light bulb in bathroom). I don’t like the valet as a must. It’s already inconvenient then the valets don’t/can’t always have the car ready in 10 minutes. If you want to make a quick stop they can keep your car out but I didn’t always know I would be leaving again so quickly. Also cars pile up quickly in the drive way. It was a more enjoyable stay when they allowed the guests to park themselves

8

Michael

3 Sept 2024

·

Stayed 2 nights

I give the rooms 5 stars. The design is excellent and the beds are very comfortable. My one complaint is that it takes about 5 minutes for the hot water to arrive in the shower. I stayed 3 days and it was an issue no matter what time of day I showered. Maybe it was an 6th floor issue. Also the pool is cloudy and dingy (lots of kids and French fries). I was surprised at how dirty the chaise chairs around the pool looked. Beyond that the roof pool area has a super cool vibe.

4

Patricia

5 Nov 2023

·

Stayed 1 night

Checked in just before 10pm and we’re told food available until 11pm. But when we got there they told us starting that night they were closing an hour early and the kitchen was already cleaned. We had to order room service and the sandwich they brought was grilled and with French fries , all made in the kitchen that was just cleaned. Then the tv wasn’t working and technician came and couldn’t get it to work. So we ate our food and then we’re moved to another room at 11pm. The next day our card keys had to be fixed 4 times and the last time we tried to go up to our room, management had to escort us on the elevator and then into our room. Never have we had so many problems in a one night stay

10

Diwei

7 Jul 2024

·

Stayed 2 nights

The room with balcony was very comfortable. The shower had a strong water which I liked.

6

Fara

28 Oct 2025

·

Stayed 3 nights

The room was very loud. We could hear all the steps from the people upstairs as well as the train outside.

10

Peter

12 Aug 2025

·

Stayed 1 night

Had a great stay. The location is a great jumping off point for LA. The rooms were clean, modern, and comfortable. The staff were all friendly and the facilities, WiFi, pool, valet, etc. were all excellent

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Service

Staff are widely praised as friendly, welcoming, and helpful. Some guests report check in delays or miscommunication, key or room assignment issues, and occasional valet or follow through problems.

Related guest reviews

10

Douglas

26 Nov 2023

·

Stayed 3 nights

Great hotel and exceptional staff. This was our second time there and we will definitely return.

10

Pedro

16 Sept 2024

·

Stayed 1 night

The stay was wonderful, had a great experience. The room were flawlessly cleaned and well maintained. The staff was very friendly and professional.

10

Max

31 Aug 2024

·

Stayed 1 night

Great stay, room was wonderful clean and comfortable. The entire staff was very helpful especially the 2 front desk ladies. Carmel was so helpful professional and made me feel welcomed, special, and valued. I will certainly recommend the Shay to my people and look forward to staying there in my future travels. Thanks again.

8

Ashley

23 May 2023

·

Stayed 3 nights

What I loved about this hotel was the staff. The staff was always helpful and accommodating. I also liked how everything was there at the hotel coffee, places to eat and relax.

10

Nancy A

7 Dec 2022

·

Stayed 19,332 nights

This was my second stay at the Shay. The staff is friendly and reacts immediately to any requests. I will definitely be back.

10

Fara

22 Jun 2025

·

Stayed 3 nights

The hotel is new, beautiful, comfortable and the staff were friendly and helpful.

10

Nicholas

3 Sept 2023

·

Stayed 2 nights

All the staff was amazing

4

Steve

25 Dec 2022

·

Stayed 1 night

Front desk person did not follow through with several things. shower did not drain. called for car 15 minutes prior to needing it and valet said they never were told about it

8

Saeed

3 Jul 2023

·

Stayed 3 nights

Everything was good except the check in and check out. They told me the room not ready but you can upgrade the room to be ready and they charge for that upgrade, the room is same but in high floor When I checked out also there is additional fee for facilities that I didn’t use it. But, they said it is a policy of hotel

4

Patricia

5 Nov 2023

·

Stayed 1 night

Checked in just before 10pm and we’re told food available until 11pm. But when we got there they told us starting that night they were closing an hour early and the kitchen was already cleaned. We had to order room service and the sandwich they brought was grilled and with French fries , all made in the kitchen that was just cleaned. Then the tv wasn’t working and technician came and couldn’t get it to work. So we ate our food and then we’re moved to another room at 11pm. The next day our card keys had to be fixed 4 times and the last time we tried to go up to our room, management had to escort us on the elevator and then into our room. Never have we had so many problems in a one night stay

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Location

Convenient, walkable Culver City base near shops, restaurants, and the Metro E Line, offering easy access around LA. One review disliked the urban feel.

Related guest reviews

10

Ayanna

29 Oct 2025

·

Stayed 2 nights

great stay. centrally located. would definitely recommend for a trip to LA

10

Joanna

4 Feb 2023

·

Stayed 3 nights

You could fly in and shuttle to this property and not need to rent a car or Uber. Everything is so close. The metro is easily accessible and complimentary fare is provided. The restaurants are wonderful. It was a friendly welcoming environment!

10

Ian

23 Sept 2024

·

Stayed 1 night

Great location and hotel

10

Abigail

26 Sept 2024

·

Stayed 1 night

Amazing spot and walkable to Erewhon, Trader Joe’s, Coffee, Dining and more. Close to USC (20 mins). Great staff and beautiful rooms. Will stay again!

10

James M

17 Jun 2024

·

Stayed 2 nights

The staff was very nice and helpful. The property was well kept, safe, and aesthetically pleasing. Location was very convenient for us as our main attraction to the area was within walking distance, and we did walk from our hotel to our main attraction several times.

10

bishara

25 Aug 2025

·

Stayed 4 nights

Close to everything.

4

Jon

8 Jul 2025

·

Stayed 1 night

Very LA. Situated in a concrete jungle with homeless, filth, and miles of bland buildings, fast traffic, etc. Basically a downtown feel. Everything about the hotel was expensive. The rooftop restaurant seems to be the attraction, with a lot of wealthy young locals paying the mandatory $70 parking feel just to eat there.

8

Courtney

15 Sept 2025

·

Stayed 4 nights

Clean and comfortable stay in Culver City. I'd definitely stay here again, depending on the pricing of it all. It was comfortable and walkable to downtown Culver City with great restaurants and options nearby. I liked the free ubers within the 2 mile radius as well, since I was there to visit my friend who lived nearby. Hotel parking is a bit pricey at $50 a night, but I also don't think there's any other options.

10

Kate

8 Jan 2025

·

Stayed 6 nights

Great rooms, comfy beds, right on the Metro E line, shopping 5 min walk away, so great and highly recommend!!

10

Spencer

21 Feb 2023

·

Stayed 3 nights

Great hotel. Excellent rooms, amenities and location.

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Dining

On site dining is generally well liked with popular rooftop or poolside venues and good food. Some guests found options limited or experienced early closures or service inconsistencies.

Related guest reviews

10

Elliot

4 Mar 2024

·

Stayed 2 nights

Everything about the hotel was fantastic. Staff were amazing. The restaurants were both great and the decor and set up of the hotel was wonderful too. Perfect base for some LA fun with the kids.

8

andrew

15 Jul 2024

·

Stayed 2 nights

Excellent staff, superb housekeeping. Comfortable and convenient location. Dining options limited and not really up to the spec or service of the rest of the hotel.

10

Cynthia

10 Mar 2024

·

Stayed 1 night

Beautiful hotel in a great area of L.A. Great rooftop bar and pool.

10

TRACY

3 Sept 2023

·

Stayed 1 night

This was a great stay! The property is beautiful! Food at hotel was incredible, easy to get around and exceptionally clean and quiet. The room was wonderful and slept like a baby in the comfortable bed. Modern amenities and i absolutely loved the text service, you can text the front desk with any questions, or for service. What a nice option! The staff was so friendly and welcoming. I will definitely be staying here again when I am in the area!

10

Natalie

22 Mar 2025

·

Stayed 1 night

Beautiful hotel! We loved the dinning options.

10

Christopher

7 Jun 2023

·

Stayed 2 nights

The entire property makes you feel as if you have escaped LA. From the rooms, to the dining, to the roof top luxury pool area, every moment was completely comfortable, relaxing and exceeded expectations. For anyone who dreads accommodation in LA, The Shay will make you happy.

10

Katherine

10 Oct 2023

·

Stayed 1 night

We were glad to be able to check in at 3. We had driven from the Bay Area and were tired and hungry. We grabbed a couple of cocktails and food at the Canopy Club. Definitely worth it.

4

Patricia

5 Nov 2023

·

Stayed 1 night

Checked in just before 10pm and we’re told food available until 11pm. But when we got there they told us starting that night they were closing an hour early and the kitchen was already cleaned. We had to order room service and the sandwich they brought was grilled and with French fries , all made in the kitchen that was just cleaned. Then the tv wasn’t working and technician came and couldn’t get it to work. So we ate our food and then we’re moved to another room at 11pm. The next day our card keys had to be fixed 4 times and the last time we tried to go up to our room, management had to escort us on the elevator and then into our room. Never have we had so many problems in a one night stay

10

Ashley

20 May 2024

·

Stayed 1 night

Our second stay at the Shay. The rooms are clean and comfortable. The service staff both at the front desk and at the restaurants were very nice. The two restaurants both have good food. Currently there is construction going on so if you’re staying on that side of the construction side it may be a little loud as you can hear the sound. Otherwise, there are close by restaurants around to try and it seems like a quiet neighborhood.

10

Janae

6 Aug 2023

·

Stayed 1 night

We had a very nice day at the Shay. Went with my friend and our daughters to go see Taylor Swift. When we walked into the lobby, they had bracelet making. The staff was extremely friendly and helpful and the property is adorable! the food that we ate was fantastic up at the pool side restaurant, and the atmosphere was great!

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$349
February	US$399
March	US$370
April	US$399
May	US$393
June	US$443
July	US$375
August	US$400
September	US$349
October	US$378
November	US$359
December	US$331

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $610	17 $427	18 $414	19 $443
20 $371	21 $818	22 $495	23 $471	24 $635	25 $414	26 $371
27 $292	28 $457	29 $679	30

Su	Mo	Tu	We	Th	Fr	Sa
				1 $395	2	3 $414
4 $358	5 $514	6 $604	7 $606	8 $410	9 $334	10 $388
11 $292	12 $463	13 $446	14 $519	15 $363	16 $337	17 $357
18 $292	19 $475	20 $617	21 $583	22 $427	23 $382	24 $448
25 $349	26 $463	27 $459	28	29	30 $377	31 $363

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds, Accessible (Shower)

Room, 2 Queen Beds, Patio

Premium Suite, 1 King Bed

Room, 2 Queen Beds, Balcony

Room, 1 King Bed, Balcony

Room, 1 King Bed, Accessible, Bathtub

Room, 2 Queen Beds

Suite, 1 King Bed, Accessible, Bathtub

Presidential Suite, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub

Room, 1 King Bed (Hollywood Hills View)

Studio, 1 King Bed

Suite, 1 King Bed

Suite (Penthouse)

Premium Suite, 1 King Bed, Balcony

Room, 1 King Bed

Guest reviews

Fabulous

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about The Shay, a Destination by Hyatt

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Prices for upcoming dates