Name: TownePlace Suites Redding
Address: 2180 Larkspur Lane, Hilltop, Redding, California, United States of America, Redding, Shasta County, US
Price range: US$171–US$350 per night
Rating: 8.43

What guests think

At TownePlace Suites Redding, travelers often praise the genuinely friendly staff and convenient location near shops and dining, while room comfort and maintenance are mixed, with repeated complaints about sofa beds and occasional bathroom or fixture issues.

Cleanliness feedback ranges from very clean rooms to reports of filthy tubs, odors, and inconsistent housekeeping. Breakfast is available but several guests found the selection limited, though staff sometimes stepped in to keep it running. Expect friendly service in a convenient spot, with some room features and upkeep that can be hit or miss.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Not enough information in reviews.

Related guest reviews

10

Stephen

25 Dec 2022

·

Stayed 1 night

The place is extremely nice for pet owner!

10

Jarred

3 Oct 2025

·

Stayed 5 nights

The hotel was excellent! :-) Also the staff, the facility, and everything about the hotel was superb! Your front desk staff, Casey, had excellent customer service and we wanted to give him a great review! We saw your cleaner Emily cleaning the gym and she is very efficient and we wanted to also give her a good review!

10

Robert

13 Mar 2024

·

Stayed 1 night

An excellent location and facilities. Well recommended.

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AI-generated summary based on recent guest reviews

Cleanliness

Feedback is mixed: several guests found rooms very clean, while others reported a filthy tub, odors, worn carpet, and missed housekeeping or bathroom issues.

Related guest reviews

4

Mike

29 Sept 2025

·

Stayed 1 night

Bath tub filthy

8

James

11 Dec 2022

·

Stayed 1 night

The location was quiet and the room was comfortable. The room had a kitchen that would be convenient for a longer stay. My only complaint is that our toilet was not clean which made me wonder how clean other parts of the room were.

2

Rommel

6 Sept 2024

·

Stayed 2 nights

Smells dog pee and poop. Carpet rug is so run down and nasty looking.

10

Maksim

19 Apr 2023

·

Stayed 3 nights

Excellent hotel! The service was great and the place is very clean and well-kept. Would definitely stay there again.

10

Shelley

5 Dec 2022

·

Stayed 19,326 nights

Room was clean and staff friendly.

6

Travis

23 Jul 2024

·

Stayed 4 nights

Pull out bed a joke, sooo flat, like cardboard - made noises all night. When you unfolded from couch, frame hit foot of bed so it wouldn't go all the way down. Room wasn't cleaned each day, so had trash/food sitting for 2 days. Ran out of toilet paper (only had the partially used roll currently in the holder). Again, if room was checked staff would have noticed this. Need more variety for breakast....Eggs & sausages for 3 days? Need lids for the coffee cups.

8

Yin Ning

8 Aug 2023

·

Stayed 1 night

The hotel is located in a convenient and safe location near a lot of restaurants and shops; good breakfast choices, full kitchen is a big help for family with small kids to prepare our own meal. However, our room’s toilet was not working properly that could not flush even a piece of tissue paper. The Guest Service offered an adjacent room for us to use the bathroom, and offered a discount. It was inconvenient, but not a big deal for a one night stay only.

8

Stacy

31 Aug 2024

·

Stayed 1 night

Staff was nice and helpful. Place needing some repairs on walls and in the bathroom.

10

Naoki

11 Jul 2025

·

Stayed 3 nights

Great experience for cleanness room

6

Amy

15 May 2024

·

Stayed 3 nights

The property was decent. The room was spacious and clean. The bed was not very comfortable and the sink in the bathroom clogged every time I used it. The staff were all very nice and helpful.

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Rooms

Suites feature kitchens and many found rooms comfortable, but multiple guests criticized the sofa beds; some noted noise near the elevator and occasional in-room issues like a faulty TV, door locks, or power.

Related guest reviews

8

Luisa

16 Jul 2025

·

Stayed 1 night

We had some trouble with our reservation - we were a group of six and had reserved two rooms, and were told that only one was reserved/available. So we checked into our one room and later learned that our second room was actually available. Whew, thank goodness! Anyway the front desk staff was really wonderful about it, it turned out to be a simple mistake. Other than that we were happy with the rooms and had a pleasant night’s stay.

8

Carlene M

27 Dec 2024

·

Stayed 1 night

Room next to elevator... noisy. Breakfast didn't offer much selection.

6

Cory

6 Mar 2024

·

Stayed 1 night

Fuses popped from just turning on the lights in the morning. Had to call maintenance to get that restored. I was just there overnight so I can't imagine what would have gone wrong if I had to stay a week. I expected more from TownePlace Suites. Will probably stay somewhere else especially when the price is up there.

4

leah

31 Jul 2023

·

Stayed 3 nights

The rooms are extremely small. The hideaway couches are awful. You can feel all the springs and bars. When they couch is open it goes up against the bed to point you have to crawl across the bed to use the restroom. The blankets were covered in hair. Just gross.

10

Shawn

9 Oct 2023

·

Stayed 1 night

The young lady at the desk was very friendly and helpful. Anytime we were down there she went over and above what was necessary. The room is one of the nicest and best equipped of any I have been in.

6

Travis

23 Jul 2024

·

Stayed 4 nights

Pull out bed a joke, sooo flat, like cardboard - made noises all night. When you unfolded from couch, frame hit foot of bed so it wouldn't go all the way down. Room wasn't cleaned each day, so had trash/food sitting for 2 days. Ran out of toilet paper (only had the partially used roll currently in the holder). Again, if room was checked staff would have noticed this. Need more variety for breakast....Eggs & sausages for 3 days? Need lids for the coffee cups.

8

Yin Ning

8 Aug 2023

·

Stayed 1 night

The hotel is located in a convenient and safe location near a lot of restaurants and shops; good breakfast choices, full kitchen is a big help for family with small kids to prepare our own meal. However, our room’s toilet was not working properly that could not flush even a piece of tissue paper. The Guest Service offered an adjacent room for us to use the bathroom, and offered a discount. It was inconvenient, but not a big deal for a one night stay only.

4

Greg

29 Sept 2025

·

Stayed 1 night

It was fine overall but the sofa bed was atrocious. We booked a suite with a bed in one room and a sofa bed so that our traveling extended family could have a little extra room. When we asked about the sofa bed, we were told “it isn’t really meant for adults”. If that’s true, it should be listed as such. The hotel couldn’t do anything to accommodate.

8

Victoria

27 Feb 2024

·

Stayed 1 night

It was a little disappointing. TV in our room didn't work. The bathroom door didn't lock - you could lock the door only when it was open; you couldn't lock the door (and the door would not stay locked) when it was shut. The hotel is on a side street and the area doesn't feel particularly safe. On the other hand, it's close to Churn Creek Rd and lots of places to eat and shop.

6

Amy

15 May 2024

·

Stayed 3 nights

The property was decent. The room was spacious and clean. The bed was not very comfortable and the sink in the bathroom clogged every time I used it. The staff were all very nice and helpful.

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Service

Service stands out as very friendly and helpful, with multiple staff members praised by name and effective handling of issues; there is a single report of poor customer service.

Related guest reviews

8

Debra

14 Sept 2025

·

Stayed 1 night

Wanted to commend Casey at the front desk. He had to take care of breakfast too since the normal worker didn’t show on time. He handled everything perfectly with a few cranky guests. Kudos to Corey!

2

Kenneth

28 Apr 2023

·

Stayed 1 night

Customer Service is totally lacking, management only cares about the all mighty dollar, rather than resolving issue with customer. I will sleep on a sidewalk before I would stay at this motel.

8

Luisa

16 Jul 2025

·

Stayed 1 night

We had some trouble with our reservation - we were a group of six and had reserved two rooms, and were told that only one was reserved/available. So we checked into our one room and later learned that our second room was actually available. Whew, thank goodness! Anyway the front desk staff was really wonderful about it, it turned out to be a simple mistake. Other than that we were happy with the rooms and had a pleasant night’s stay.

10

Svetlana

15 Sept 2025

·

Stayed 1 night

Friendly staff

10

Kenneth

29 Dec 2025

·

Stayed 1 night

In spite of power outage and flooding in the area, the staff were very friendly and accommodating.

10

Yao-Chi

27 May 2024

·

Stayed 2 nights

The front desk lady was very nice and helpful when we checked in. She let us know that Burney Falls was closed and provided us some other options.

10

Shawn

9 Oct 2023

·

Stayed 1 night

The young lady at the desk was very friendly and helpful. Anytime we were down there she went over and above what was necessary. The room is one of the nicest and best equipped of any I have been in.

10

Jarred

3 Oct 2025

·

Stayed 5 nights

The hotel was excellent! :-) Also the staff, the facility, and everything about the hotel was superb! Your front desk staff, Casey, had excellent customer service and we wanted to give him a great review! We saw your cleaner Emily cleaning the gym and she is very efficient and we wanted to also give her a good review!

10

Dean

2 Jun 2025

·

Stayed 1 night

The whole experience was great from check in. Devon, who checked us in, was incredible with her professionalism, knowledge and incredibly warm personality. Would definitely go back.

10

Svetlana

18 Sept 2025

·

Stayed 1 night

Friendly staff

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Location

Convenient to restaurants and shops, with several guests describing it as quiet; one reviewer felt the immediate area was not particularly safe.

Related guest reviews

8

James

11 Dec 2022

·

Stayed 1 night

The location was quiet and the room was comfortable. The room had a kitchen that would be convenient for a longer stay. My only complaint is that our toilet was not clean which made me wonder how clean other parts of the room were.

10

jesus

26 Mar 2023

·

Stayed 1 night

Great customer service. Great hotel and amazing area hotel is located. Quite!!

10

Jay

12 Jun 2025

·

Stayed 1 night

We are regular guests - best place to stay in Redding! Very convenient, great rooms, and friendly staff!

8

Yin Ning

8 Aug 2023

·

Stayed 1 night

The hotel is located in a convenient and safe location near a lot of restaurants and shops; good breakfast choices, full kitchen is a big help for family with small kids to prepare our own meal. However, our room’s toilet was not working properly that could not flush even a piece of tissue paper. The Guest Service offered an adjacent room for us to use the bathroom, and offered a discount. It was inconvenient, but not a big deal for a one night stay only.

10

Robert

13 Mar 2024

·

Stayed 1 night

An excellent location and facilities. Well recommended.

8

Victoria

27 Feb 2024

·

Stayed 1 night

It was a little disappointing. TV in our room didn't work. The bathroom door didn't lock - you could lock the door only when it was open; you couldn't lock the door (and the door would not stay locked) when it was shut. The hotel is on a side street and the area doesn't feel particularly safe. On the other hand, it's close to Churn Creek Rd and lots of places to eat and shop.

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Dining

Breakfast is available but several guests wanted more variety; one noted good choices and staff stepped in during a staffing gap.

Related guest reviews

8

Debra

14 Sept 2025

·

Stayed 1 night

Wanted to commend Casey at the front desk. He had to take care of breakfast too since the normal worker didn’t show on time. He handled everything perfectly with a few cranky guests. Kudos to Corey!

8

Carlene M

27 Dec 2024

·

Stayed 1 night

Room next to elevator... noisy. Breakfast didn't offer much selection.

6

Travis

23 Jul 2024

·

Stayed 4 nights

Pull out bed a joke, sooo flat, like cardboard - made noises all night. When you unfolded from couch, frame hit foot of bed so it wouldn't go all the way down. Room wasn't cleaned each day, so had trash/food sitting for 2 days. Ran out of toilet paper (only had the partially used roll currently in the holder). Again, if room was checked staff would have noticed this. Need more variety for breakast....Eggs & sausages for 3 days? Need lids for the coffee cups.

8

Yin Ning

8 Aug 2023

·

Stayed 1 night

The hotel is located in a convenient and safe location near a lot of restaurants and shops; good breakfast choices, full kitchen is a big help for family with small kids to prepare our own meal. However, our room’s toilet was not working properly that could not flush even a piece of tissue paper. The Guest Service offered an adjacent room for us to use the bathroom, and offered a discount. It was inconvenient, but not a big deal for a one night stay only.

8

Travis

3 May 2024

·

Stayed 3 nights

Better selection for breakfast needed

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $230	17 $233	18 $226	19 $225
20 $194	21 $212	22 $225	23 $225	24 $233	25 $238	26 $227
27 $188	28 $209	29 $225	30 $246

Su	Mo	Tu	We	Th	Fr	Sa
				1 $238	2 $235	3 $234
4 $180	5 $178	6 $189	7 $222	8 $210	9 $210	10 $230
11 $174	12 $200	13 $206	14 $245	15 $210	16 $218	17 $240
18 $171	19 $196	20 $350	21 $245	22 $219	23 $237	24 $229
25 $174	26 $185	27 $214	28 $209	29 $184	30 $196	31 $192

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About this property

Location

Room options

Suite, 1 Bedroom (Hearing Accessible)

Studio, 1 King Bed with Sofa Bed

Suite, 2 Bedrooms, Corner (Hearing Accessible)

Studio, 2 Queen Beds

Studio, 1 King Bed with Sofa Bed (Hearing Accessible)

Studio, 1 Queen Bed with Sofa Bed (Mobility Hearing Access, Transf Shower)

Studio, 1 Queen Bed with Sofa Bed

Suite, 1 Bedroom

Suite, 2 Bedrooms, Corner (Mobility Hearing Access, Roll-In Shower)

Studio, 1 Queen Bed with Sofa Bed (Mobility Hearing Access, Roll-In Shower)

Suite, 2 Bedrooms, Corner

Studio, 2 Queen Beds (Hearing Accessible)

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about TownePlace Suites Redding

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Prices for upcoming dates