Krystal Urban Cancun & Beach Club
Property description
Select dates to continue
Guest reviews
Good
Based on 1,804 verified reviews
Who stays here?
What guests think
AI-generated summary based on recent guest reviews
At Krystal Urban Cancun & Beach Club, guests often praise the central location near malls and dining, spacious rooms with sweeping city or ocean views, and generally friendly staff, but report inconsistent maintenance, dated areas, and slow, error‑prone check‑in.
Read moreWas this helpful?
Juan
Mar 28, 2026
·
Stayed 5 nights
Daria
Mar 25, 2026
·
Stayed 1 night
VICTOR GERARDO
Mar 9, 2026
·
Stayed 2 nights
Moid
Mar 9, 2026
·
Stayed 7 nights
Donald
Mar 4, 2026
·
Stayed 4 nights
Location
A stay at Krystal Urban Cancun & Beach Club places you in the heart of Cancun, a short 5-minute walk from Plaza Las Americas and within 2 minutes by car from Las Palapas Park. This hotel is 4.6 mi (7.5 km) from Tortuga Beach and 8.1 mi (13 km) from La Isla Shopping Mall.
Plaza Las Americas(0.2 miles)
Malecón Tajamar(0.5 miles)
Amerimed Hospital(0.5 miles)
Royal Yak Casino and Sports Book(0.7 miles)
Ceviche Square(0.8 miles)
Dubai Palace Casino(0.8 miles)
FAQs
Self parking is available on-site for a fee of MXN 30 per day. Parking is limited and does not require a reservation.
A buffet breakfast is available daily from 6:30 AM to 11 AM for a fee of approximately MXN 345 for adults and MXN 173 for children.
Check-in is at 3:00 PM and check-out is at 12:00 PM. Early check-in and late check-out may be available for a fee, subject to availability.
The property features step-free entrances and wheelchair-accessible facilities in public areas. Guests are encouraged to inquire about specific accessibility needs prior to arrival.
The hotel is located in the heart of Cancun, just a 5-minute walk from Plaza Las Americas and 3 minutes by car from Puerto Cancun Marina Town Center. It is approximately 8.1 miles (13 km) from La Isla Shopping Mall and 11.2 miles (18 km) from North Beach.
Yes, the hotel features an outdoor swimming pool, which is seasonal and includes a poolside bar. The operational hours may vary.
Children are welcome at the property. There is no charge for children under a certain age, but specific age limits are not provided.
Have a question?
Instant AI responses are based on hotel information