Name: TownePlace Suites by Marriott Florence
Address: 2650 Hospitality Boulevard, Florence, South Carolina, United States of America, Florence, South Carolina, US
Price range: US$122–US$174 per night
Rating: 7.7

What guests think

At TownePlace Suites by Marriott Florence, travelers often highlight clean, quiet rooms, friendly staff, spacious suites with kitchens, and a convenient location near I-95 with easy access to restaurants and shopping, plus a generally well-liked complimentary breakfast.

Several reviews, however, report roaches and other cleanliness lapses, along with dated or worn areas. Guests also note intermittent maintenance issues such as noisy or ineffective A/C, hard beds, and occasional lack of hot water. Facilities like the pool and laundry are useful, though the pool has sometimes been closed or not well kept. Expect a convenient, generally comfortable stop with strong staff hospitality but some inconsistency in upkeep.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool and laundry facilities are appreciated; however, the pool has occasionally been closed or dirty. Pet friendly policies are noted by several guests.

Related guest reviews

4

Kara

8 Jun 2025

·

Stayed 1 night

Pool Was closed which is why we booked no clue as to why we walked by and it looked totally fine. No explanation given

10

Brenda

14 Jan 2026

·

Stayed 1 night

Very clean & neat room, reg size refrigerator & grill areas nice, the shower had oroblem with achieving full water spray (half was coming out of tub faucet), water only lukewarm

8

Sandra

13 Jul 2025

·

Stayed 1 night

thumbs up for pool, gym, laundry room, price!

10

Ezell

10 Jun 2023

·

Stayed 2 nights

Great service, great room and good breakfast also pet friendly!

8

Lori

8 Jul 2023

·

Stayed 1 night

The check-in process was a breeze. I was met with a friendly smile and felt appreciated. The property grounds are great with excellent landscaping and immaculate pool/patio space. The interior was another story. The lobby and communal areas were great BUT the elevator smelled, hallways were dirty and smelly & the room was dated, dingy and smelled stagnant/stale. The bed was uncomfortable. The door latch had been broken and repaired, barely & no attempts to fill/paint the holes. I am glad I carry a safety lock with me or I would not have been comfortable staying there. The refrigerator in our suite actually had someone’s else’s takeout boxes with sauce all over the shelf. Unfortunately, the since covid/pandemic, the workforce (everywhere) has not recovered. The receptionist did a great job keeping a calm demeanor even though she had several guests waiting in line and calling the front desk. Several patrons were not very friendly to her and she still kept a smile on her face. The residents I speak of, were not the usual business or one night stay type guests. It seemed like they were long term residents. I was really disappointed bc the overall rating was so high, I actually passed on a place I stayed for 2 years to ensure the higher quality.

10

Ashley

6 Jul 2025

·

Stayed 1 night

Our roadtrip stay on the way. Clean and affordable. We had our small dog with us and had no problems. Complimentary breakfast area, rooms, and pool were all clean. Would stay again.

4

Breona

28 Sept 2025

·

Stayed 2 nights

I couldn't check in at 4 do to they had no clean sheets and no room ready. When i was able to check in, the shower had hair in it. The curtains in the bedroom had mold on it. It smells as if someone had been smoking in the room. The pool was dirty. It was not the best stay for my family and I.

10

Meagan

17 Mar 2025

·

Stayed 4 nights

Our room was clean and excellent. The staff were very friendly and helpful, it is very close and convenient to shopping centers, groceries, etc. The breakfast was amazing and there are laundry facilities.I will definitely stay here again!

10

Arthur

27 Apr 2024

·

Stayed 1 night

Exactly what we need on a road trip with a pet

10

James

5 Oct 2025

·

Stayed 1 night

Clean room. Very nice check in lady. Beds not so comfy but very clean. And puppy friendly too.

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests find rooms and common areas very clean. Others report pests, odors, mold, and visible wear, with occasional housekeeping gaps.

Related guest reviews

8

Jeff

5 Sept 2023

·

Stayed 2 nights

Room was clean and comfortable, but the bathroom shower bar was dirty and mold on the trim by the bathtub

10

John

21 Sept 2025

·

Stayed 1 night

Good location off of I95. The hotel was very clean, the staff were very courteous, and the breakfast was good. The room was very nice. I use Florence SC as a stopping point in driving from NY to FL. I would recommend the hotel.

4

Francesco

25 Jul 2025

·

Stayed 1 night

We stayed here in June 2025, one night on our way down to FL. We checked in very late and immediately settled into bed. Shortly after, as everyone was dozing, I felt something tickle my arm. The room was dark, so I couldn't see, but I assumed it was a hair of mine and went to brush it off, but realized it was a bug. I immediately jumped to the other side of the bed, waking my husband who turned on the light, and there crawling in bed was a roach. He got up to investigate and found one more crawling on the floor of the kitchen area. It was very late so we did our best to sleep and quietly notified the staff at check out in the morning. They were very nice about it and apologized to us. We didn't ask them to do anything about it, but the front desk staff told us they'd reach out to Expedia to tell them to refund us. Fast forward to the middle of July and we hadn't heard anything. We called Expedia but it seems the hotel is ghosting them. Expedia has been reaching out to us every few days to let us know they've been trying to reach the hotel for info, with no luck. Suffice it to say we won't be staying there again and wouldn't recommend anyone else does.

10

Yasmin

13 Apr 2025

·

Stayed 1 night

Excellent property and customer service. My family and I had no issues. Rooms, bathroom, hallway, hotels itself were clean. Will stay again!

4

Breona

28 Sept 2025

·

Stayed 2 nights

I couldn't check in at 4 do to they had no clean sheets and no room ready. When i was able to check in, the shower had hair in it. The curtains in the bedroom had mold on it. It smells as if someone had been smoking in the room. The pool was dirty. It was not the best stay for my family and I.

10

Andrew

30 Nov 2025

·

Stayed 1 night

Beautiful, big clean room. Great location. Excellent breakfast. Nice staff.

4

ALEX

7 Aug 2025

·

Stayed 1 night

Place was great other then the roach I found crawling on the wall next to my luggage. I don't care how nice a place is, if you have roaches, you have a serious problem. Hopefully i didn't bring them home with me.

10

Mark

31 Jul 2024

·

Stayed 1 night

We had a beautiful remodeled suite! So clean! Staff was wonderful!!!! Breakfast was great. We will def stay here again!!!

6

Florence

10 Jan 2023

·

Stayed 1 night

The area was nice and the front desk was friendly but the room itself was dingy. Choosing the Marriott brand should insure a pleasant clean stay but this hotel needs updating badly. Floor tiles were coming up in bathroom, a small dark tv, a stained couch and a sticky floor in the kitchen area. Thankfully the bedding was clean and comfortable.

4

Simona

20 Aug 2025

·

Stayed 3 nights

There were roaches in the room. We also found a lot of trash under the bed.

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AI-generated summary based on recent guest reviews

Rooms

Suites are generally spacious and quiet with comfortable beds, and multi bedroom options are available. Some rooms feel worn, with issues like loud or unreliable A/C, hard mattresses, noise from above, and dated or small TVs.

Related guest reviews

10

Susan

3 Sept 2025

·

Stayed 1 night

Friendly & efficient check in, spacious & comfortable room. There are lots of chain restaurants very nearby but we drove a few miles to Tubbs Fish and Seafood and enjoyed that.

8

Laimonas

20 Sept 2025

·

Stayed 1 night

Everything is good except A/C it was crazy loud

10

Tamara

12 Jan 2026

·

Stayed 1 night

Quiet hotel. Comfortable bed.

6

Ian

21 Jul 2025

·

Stayed 4 nights

2am woke up to sounds of people above me bouncing a ball constantly

6

Michael

7 Sept 2025

·

Stayed 1 night

No adequate tv provided

10

Jessica

19 Nov 2025

·

Stayed 1 night

Very nice hotel and area. Room was superb and roomy. Was told reward point would be granted due to room not being available as booked. But a walk up was given the same exact room as I stood there. Due to I was attending a funeral I explained I would return in 4 hours. Room was excellent but haven't seen my points. IJS

8

Tawna

10 Mar 2025

·

Stayed 1 night

Bed was hard no hot water

8

Tawna

10 Mar 2025

·

Stayed 2 nights

Hotel was great . Did not get hot water for 2 days, ac did not work properly at night, bed was hard as concrete

10

Joshua

10 Jul 2025

·

Stayed 1 night

Just an overnight stay until our final vacation destination.. Arrived at 225am.. The Wonderful staff checked us in seamlessly Comfortable relaxing 2BR suite

8

Tracy

12 Oct 2024

·

Stayed 1 night

Convenient area. Safe property. Large, comfortable room. We will stay again when back in area!

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AI-generated summary based on recent guest reviews

Service

Staff are frequently praised as friendly and welcoming, and check in is often smooth. Some guests experienced delays, poor responsiveness, or unresolved issues after problems were reported.

Related guest reviews

6

Debra

1 Jun 2025

·

Stayed 3 nights

My trip was ruined by a chirping smoke detector in my room. I contacted the hotel front desk and was told that maintenance was gone for the day so I just had to deal with it. The following morning I went to the front desk and after waiting nearly 15 minutes, Kendra B unpleasantly came out and made me feel like I was bothering her with my checkout. I will NEVER stay at that hotel again.

10

Andrew

7 Dec 2025

·

Stayed 1 night

Extremely friendly receptionists. Beautiful rooms, fantastic breakfast, great location.

4

Francesco

25 Jul 2025

·

Stayed 1 night

We stayed here in June 2025, one night on our way down to FL. We checked in very late and immediately settled into bed. Shortly after, as everyone was dozing, I felt something tickle my arm. The room was dark, so I couldn't see, but I assumed it was a hair of mine and went to brush it off, but realized it was a bug. I immediately jumped to the other side of the bed, waking my husband who turned on the light, and there crawling in bed was a roach. He got up to investigate and found one more crawling on the floor of the kitchen area. It was very late so we did our best to sleep and quietly notified the staff at check out in the morning. They were very nice about it and apologized to us. We didn't ask them to do anything about it, but the front desk staff told us they'd reach out to Expedia to tell them to refund us. Fast forward to the middle of July and we hadn't heard anything. We called Expedia but it seems the hotel is ghosting them. Expedia has been reaching out to us every few days to let us know they've been trying to reach the hotel for info, with no luck. Suffice it to say we won't be staying there again and wouldn't recommend anyone else does.

10

Joshua

10 Jul 2025

·

Stayed 1 night

Just an overnight stay until our final vacation destination.. Arrived at 225am.. The Wonderful staff checked us in seamlessly Comfortable relaxing 2BR suite

10

Krystal

25 Sept 2025

·

Stayed 2 nights

Staff very friendly, welcoming and helpful. Room was excellent. Bed comfortable. Perfect location.

6

Elizabeth

9 Oct 2023

·

Stayed 3 nights

The hotel is a good location, public areas clean, all the things you'd see in photos. The room was what we expected. Evidently, housekeeping is only for when you leave, though. We stayed 3 nights, and had to go down to the front desk to get towels each day, despite having requested them be dropped by the room. Submitting a housekeeping request the night before... as stated needed to happen... doesn't work either. I guess that's "the new normal" in the industry.

10

Wendi

10 May 2023

·

Stayed 1 night

The staff were very friendly! The room was very spacious. The breakfast was one of the best I’ve ever had in a hotel that offered complimentary.

10

Lori

15 Oct 2025

·

Stayed 1 night

Staff was amazing. Property was quiet and nice.

4

beverly colleen

22 Feb 2023

·

Stayed 1 night

Check in was at 4,arrived at 5 room was not ready untill 6.30

4

Jalea

20 Jul 2025

·

Stayed 2 nights

I stayed 2 nights..room service never flipped my room .only had towels gor 2 but had 4 guests booked…no one answered the desk call for 40 minutes…broken garbage disposal..numerous lights out..shelf in closet had previously fallen and was not fixed !!! I stay at Marriot hotels all the time this was a 3/10 experience AT BEST …ofc i wont get money off or ANYTHING for my inconvenience!!! Priced WAAYYY to high to put up with this crap!! DO BETTER!!! I will NEVER brong my family here again.

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AI-generated summary based on recent guest reviews

Location

Convenient for road trips near I-95, with easy access to restaurants, shopping, and the Civic/Florence Center area. A few note limited walkability to events due to lack of sidewalks or lighting.

Related guest reviews

10

george

2 Jun 2025

·

Stayed 2 nights

It was very comfortable. Nice location. Clean and well maintained.

10

John

21 Sept 2025

·

Stayed 1 night

Good location off of I95. The hotel was very clean, the staff were very courteous, and the breakfast was good. The room was very nice. I use Florence SC as a stopping point in driving from NY to FL. I would recommend the hotel.

10

David

23 Aug 2025

·

Stayed 1 night

Clean and close to shopping.

8

Frances

24 Mar 2024

·

Stayed 1 night

I booked because it was a little over half a mile to the Florence Center. I was there for a concert. I was disappointed that I couldn’t walk to the event. No sidewalks or lighting. The event did have free parking so it all worked but I could have booked a hotel directly across from or next to the event. Probably wouldn’t stay there again.

10

Linda

20 Nov 2023

·

Stayed 1 night

Nice new hotel - close to restaurants. Good breakfast included.

10

Lenys

27 Jan 2024

·

Stayed 1 night

Clean, conveniently located near n95 Clean and comfortable beds.

10

Andrew

30 Nov 2025

·

Stayed 1 night

Beautiful, big clean room. Great location. Excellent breakfast. Nice staff.

10

Reynaldo

7 Aug 2024

·

Stayed 1 night

It's safe, clean, quiet, and a lot of dining options that are walkable.

10

Letitia

14 Nov 2023

·

Stayed 3 nights

It was a great experience. Quiet, close to the Civic Center. Courteous staff. Room was clean . Loved the kitchenette and housewares that were available.

8

Shanda and Karonn

19 Sept 2025

·

Stayed 1 night

It was clean and good customer service. Location was good

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AI-generated summary based on recent guest reviews

Dining

Complimentary breakfast is widely liked for quality and selection. A few guests found it mediocre or poor.

Related guest reviews

10

John

21 Sept 2025

·

Stayed 1 night

Good location off of I95. The hotel was very clean, the staff were very courteous, and the breakfast was good. The room was very nice. I use Florence SC as a stopping point in driving from NY to FL. I would recommend the hotel.

10

Rae

20 Jun 2024

·

Stayed 1 night

The kitchen & room in general was very nice I selected this hotel because they don’t charge for parking & it was close to great restaurants. Breakfast was fair cold eggs & hard sausage. Grits great! Quiet on 4th floor.

10

Andrew

7 Dec 2025

·

Stayed 1 night

Extremely friendly receptionists. Beautiful rooms, fantastic breakfast, great location.

2

james

1 Oct 2025

·

Stayed 4 nights

Dirty towels microwave did not work breakfast was terrible cleaning staff has bad attitude when asked a question

10

Chelsea

7 Sept 2025

·

Stayed 1 night

Me and my family 4 had an amazing stay. The staff is friendly and the hotel was nice and clean. Breakfast is good so get there early! Would definitely recommend this hotel and book here again.

10

Ann

31 Jul 2025

·

Stayed 1 night

Staff was wonderful and the complimentary breakfast was fabulous

10

Andrew

30 Nov 2025

·

Stayed 1 night

Beautiful, big clean room. Great location. Excellent breakfast. Nice staff.

10

Wendi

10 May 2023

·

Stayed 1 night

The staff were very friendly! The room was very spacious. The breakfast was one of the best I’ve ever had in a hotel that offered complimentary.

10

Trinh

9 Nov 2025

·

Stayed 1 night

We are repeat customers. We find the hotel customer friendly with friendly staff, clean rooms and a breakfast that is good & filling to start the next if our trip.

8

Janet

28 May 2025

·

Stayed 1 night

Quiet. Bed was comfortable. Breakfast had great choices. Staff very friendly.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$108
February	US$113
March	US$139
April	US$131
May	US$130
June	US$133
July	US$136
August	US$119
September	US$119
October	US$118
November	US$116
December	US$108

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $128	17 $129	18 $134	19 $127
20 $125	21 $122	22 $130	23 $130	24 $140	25 $140	26 $139
27 $127	28 $127	29 $130	30 $132

Su	Mo	Tu	We	Th	Fr	Sa
				1 $136	2 $150	3 $150
4 $131	5 $131	6 $131	7 $131	8 $136	9 $174	10
11 $131	12 $131	13 $131	14 $136	15 $141	16 $160	17 $167
18 $136	19 $131	20 $131	21 $131	22 $136	23 $155	24 $155
25 $132	26 $131	27 $131	28 $131	29 $136	30 $136	31 $141

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Monthly average prices

About this property

Location

Room options

Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

Suite, 2 Bedrooms (Mobility Accessible, Tub)

Studio, 1 King Bed with Sofa Bed

Studio, 1 King Bed with Sofa Bed (Mobility Hearing Accessible, Tub)

Suite, 2 Bedrooms (Hearing Accessible)

Studio, Multiple Beds (Mobility Accessible, Tub)

Suite, 2 Bedrooms

Suite, 1 Bedroom

Studio, 1 King Bed with Sofa Bed (Hearing Accessible)

Studio, Multiple Beds

Guest reviews

Good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about TownePlace Suites by Marriott Florence

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Prices for upcoming dates