Name: Home2 Suites by Hilton Lubbock
Address: 6004 Marsha Sharp Freeway, Lubbock, Texas, United States of America, Lubbock, Texas, US
Price range: US$114–US$524 per night
Rating: 8.4

What guests think

At Home2 Suites by Hilton Lubbock, guests frequently praise the friendly staff, spacious suites with kitchenettes, and convenient location near dining and highways, while recurring concerns include inconsistent cleanliness, pool closures during renovations, and occasional maintenance or A/C issues.

Several reviews note intermittent facility disruptions, such as temporary water or internet outages and some equipment out of order. Breakfast feedback is mixed, ranging from plentiful and tasty to prepackaged or delayed, and coffee quality is criticized by some. Overall, expect roomy, practical accommodations with warm service, but variable upkeep and amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Facilities are mixed: multiple reviews report pool closures or poor pool condition, some equipment outages (ice machines, treadmill), and occasional water/internet disruptions during renovations. Positives include a decent gym, pet-friendly grounds, and generally adequate, though sometimes limited, parking.

Related guest reviews

6

Shawna

25 Sept 2024

·

Stayed 2 nights

Pool out of order. Icemaker out of order. Treadmil out of order.

10

Jessica

26 Oct 2024

·

Stayed 1 night

It’s was plentiful of parking and very lit up. The check in process was so easy and quick.

8

Stephen

19 May 2025

·

Stayed 3 nights

This property is a great place to stay in Lubbock Texas. The only downside is they are remodeling the pool but once that is done the place will be perfect. The breakfast was surprisingly good great homemade salsa

8

Melissa

15 Dec 2024

·

Stayed 1 night

We enjoyed our stay here. Pros: staff was super friendly, bed was very comfortable, room was very quiet. Cons: floor of room was dirty, the coffee was terrible tasting, and the pool was nasty (not that we wanted to swim because it’s winter, but looking out our window and seeing a brown pool full of trash, moss and leaves was just gross - maybe drain it when not in use??).

6

Craig

27 May 2025

·

Stayed 3 nights

The pool was being repaired. We had family in other rooms with little ones and we all wanted to swim together. So we were disappointed.

4

Dennis

19 Aug 2023

·

Stayed 1 night

No ABC, NBC, CBS, golf etc TV channels. Ice machines didn’t work. Difficult to get internet. Etc, etc, etc.

10

Brandon

17 Mar 2025

·

Stayed 2 nights

One of my favorite places to stay. It’s always really consistent. Place is clean and the rooms very spacious. They also have the best breakfast of any other place I’ve tried. If you like to workout the gym is pretty big and has a good selection. Downsides would be the bathroom doors are sliding and don’t seem to want to latch. The bathroom is kinda small too. The carpet in the hallways is old and coming up and needs replacement. Other than those minor things it’s a very nice hotel and very reasonably priced

8

Doug

14 Jul 2024

·

Stayed 1 night

The hotel was good but starting to show its age. Parking is very limited.

8

Samantha

23 Jul 2025

·

Stayed 1 night

They are doing a remodel at this time it was a ok stay but water and internet was down for awhile.

10

MIREYA

8 Jul 2024

·

Stayed 1 night

The only thing I was upset about was the pool was closed/ the only reason I picked the hotel after a long drive. It would have not been safe to get back in the car to try and find another hotel with a pool after driving 600 miles

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness feedback is mixed: while many guests found rooms clean, numerous reviews cite missed housekeeping, dirty bathrooms or dishes, stained floors or linens, and lingering odors.

Related guest reviews

6

marina

26 Mar 2025

·

Stayed 1 night

The staff was Friendly, However the tile/floor in the room was stained not cleaned properly.

2

ysmar

4 Jan 2025

·

Stayed 1 night

The room was dirty, especially the restroom. There were hairs everywhere. The carpet smelled horrible. The matresses are very old, you sink in. The coffee was so bad I had to throw it away. Staff were great but I would never go back nor recommend this hotel.

4

Lizeth

13 Oct 2025

·

Stayed 3 nights

Not once did we get housekeeping. Unfortunately dishes were dirty when we first arrived it was reported nobody followed up

4

Anna

4 Jan 2025

·

Stayed 1 night

Pictures are deceiving. Shower was dirty, room doors need paint and cleaning. Sofa bed sheets smelled funny and the AC wasn’t cooling enough at 62- felt like 70.

2

David

16 Nov 2025

·

Stayed 1 night

Dirty Hotel and room. shower did not work, and they wouldn't let us switch to a room where it worked. No composition for no shower.

10

Darlene

14 Sept 2025

·

Stayed 2 nights

Room was clean and a/c was great!

4

Cindy

6 Jan 2025

·

Stayed 1 night

When we arrived at our room, we found that the restroom had no door; instead, there was only a see-through shower curtain. That is a big no for me, especially when traveling with kids. We requested a new room, and they accommodated us with one. However, the new room was filthy. The sheets had stains, there was mold in the sink, and it had a funky smell. My kids were looking forward to the complimentary breakfast, but we decided to skip it and eat somewhere else because if the room was dirty, how could we trust that the kitchen was any better?

10

Joseph

28 Dec 2025

·

Stayed 1 night

Room for the most part was great, the bathroom floor and shower were dirty . The bathroom sink looked gross because it looked as if someone had been sick in it and it wasn’t cleaned out properly. I informed management of it and I used the kitchen sink to brush teeth and was hands. I didn’t want someone coming in to clean what should have been done. Besides I drove all day to get there and need sleep to drive the next day.

4

Joe

19 Mar 2025

·

Stayed 1 night

The room I booked had hair in the shower pan. It wasn’t hair belonging to a head. Pretty disgusting. The shower head was clogged so water pressure was low coming out of it. The pillows were flat as can be and even stacking them didn’t help. For a Hilton brand this was not what I was expecting. I’ll be generous and give a 3 due to staff being nice. Outside of that.. abysmal experience.

8

Elena

13 Aug 2024

·

Stayed 4 nights

Comfortable stay, but everything was a little dirty. Shower had obvious signs like scum and hair, showing it hadn’t been cleaned in a while. But everything else was lovely I just wish it was cleaner. Bed was comfy, amazing breakfast, and nice pool.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Suites are generally spacious and comfortable with kitchenettes, which many appreciate. However, some guests report noise from the highway or other rooms, climate control problems, and design quirks like sliding bathroom doors that don’t latch.

Related guest reviews

10

Greg

23 Sept 2024

·

Stayed 1 night

great place with lots of space.. I would highly recommend

8

Mary

4 Feb 2025

·

Stayed 1 night

Was very pleased with everything about our stay except the air conditioning. It did not cool. We only slept with a top sheet even though a/c was on 68. The building and grounds were beautiful. Will definitely stay again.

8

Amber

29 Jul 2025

·

Stayed 1 night

Melissa was absolutely awesome. Check in was great, Room was nice. Night time you can hear the people above you walking. Breakfast was good. Small area was a bit crowded.

10

Thea

7 Feb 2025

·

Stayed 1 night

Pros: comfy, large two room suite, rollin shower, small kitchen with full sized fridge, spacious for my big walker! Cons: dated roll in shower, needs upgrade, microwave dirty and turn table inside wobbled, auto curtain almost all the way down but had gotten stuck so it gently buzzed all night ( we sleep through anything though) Would still stay here again!

10

Iris

16 Aug 2023

·

Stayed 1 night

The service was great. If we are ever in Lubbock again, we will stay at this property. The only downside was the AC was kind of loud.

8

Joane

18 Aug 2024

·

Stayed 2 nights

Great location, friendly staff, clean unit however there was an off putting smell in the hallway and the sound the elevator makes from floor to floor is like a fire alarm sound. The suites are comfy and has everything you need from a home away from home. Bathroom door is a bit difficult to open and close because the design lacks a proper handle.

10

Jennifer

18 Sept 2025

·

Stayed 1 night

I have a King Suite. The room is spacious, comfortable and seems updated. The kitchenette has enough appliances/dishes/utensils to warm up food and keep things cold.

8

Rhonda

30 Sept 2024

·

Stayed 3 nights

I really liked this hotel. The only thing that was kind of annoying was the elevator. It worked perfectly but the sound it would make at each floor was annoying.

2

William

27 Jan 2025

·

Stayed 3 nights

When I entered my room on the top floor, the room temperature was 90° according to the thermostat. The heat would not turn off. After a member of the staff came up to try to fix it, he was able to turn off the heat/cool control. Later that night when I was in bed about to go to sleep, THE DOOR OPENED AND TWO STRANGERS AND A DOG JUST WALKED RIGHT IN!! The night desk clerk gave them keys to my room! After I told the strangers to get out and that the room was occupied, I put my clothes on and went to complain to the desk clerk who seemed indifferent to the problem, I never even got an apology or an explanation. The premade packaged breakfast was an inedible and unappetizing.

6

misty

21 Feb 2025

·

Stayed 1 night

Very loud because you’re on the highway. If you can have a room on the backside of the property might be better.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is widely praised as friendly, accommodating, and helpful across front desk and breakfast teams. A few guests experienced lapses, including digital key or communication issues and mishandled room assignments.

Related guest reviews

10

Rita

23 May 2023

·

Stayed 2 nights

We mainly stayed there 2 nights, slept good. Although the last night we stayed, hotel had plumbing problems. Front desk was hoping it would be fixed by no later than 10pm. We woke up to still no water. So we left earlier than we anticipated on check out day. But I'm grateful that they did compensate us for that night. It shows good business and we will be staying there again.

10

Catherine

29 Nov 2025

·

Stayed 1 night

The staff was courteous and accommodating! The room was quiet and clean.

4

richard

23 Dec 2024

·

Stayed 1 night

We were counted as "no shows" after making the long drive from DC. Thus, our room had been cancelled. We re-rented a room and the keys to the room did not work...twice. We were finally switched to anorher room and were able to get some rest.

10

Ken

30 Aug 2025

·

Stayed 3 nights

The staff were absolutely amazing! From the moment we walked into a positve and sincere welcome. To the accommodation of an early departure with sincere apprection for the stay. The room was immaculate. The bed comfortable

10

Angela

12 Oct 2023

·

Stayed 1 night

The staff were so friendly! Dee in particular was amazing. He remembered our names, the reason we were in town, and visited with us every time we went through the lobby. Super customer service!

10

Gabriella

9 Oct 2024

·

Stayed 1 night

Great staff. Super friendly. We did not have any issues. Would stay again.

10

nicole

9 Jul 2023

·

We booked this hotel last minute and had a dog with us. The front desk gal was super nice and very friendly. Check in was easy and we had a first floor room which made walking our dog very convenient. This hotel is dog friendly in the sense that they have a lot of grass around the hotel and a specific grassy area for pets with a trash can and poop bags. Some other hotels we stayed at that were supposedly pet friendly have rocks only, which is weird. The area is right off the freeway and there are a lot of restaurants nearby. Room was clean and the hotel in general was nice. We felt safe in the area also. Breakfast set up was pretty good with quite a few options.

10

Elizabeth

11 May 2023

·

Stayed 1 night

Check in was seamless, the gentleman at the front desk was very nice, hotel and room was very clean and the breakfast was great! We would definitely stay here again!

2

William

27 Jan 2025

·

Stayed 3 nights

When I entered my room on the top floor, the room temperature was 90° according to the thermostat. The heat would not turn off. After a member of the staff came up to try to fix it, he was able to turn off the heat/cool control. Later that night when I was in bed about to go to sleep, THE DOOR OPENED AND TWO STRANGERS AND A DOG JUST WALKED RIGHT IN!! The night desk clerk gave them keys to my room! After I told the strangers to get out and that the room was occupied, I put my clothes on and went to complain to the desk clerk who seemed indifferent to the problem, I never even got an apology or an explanation. The premade packaged breakfast was an inedible and unappetizing.

2

Bradley

28 Feb 2025

·

Stayed 1 night

Received a notice from the property that I could check in online from the Hilton app and get digital key. I have done this countless times, but the process stopped when it was time to get the digital key. Said I had to go to the front desk. So frustrating. Two hours prior to arrival, I selected chat with front desk option in order to resolve the issue. No one ever responded. This was a technology, process, and worst of all, service failure.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Conveniently located near highways, restaurants, shopping, and local venues like Main Event and Apex. Some rooms facing the highway can pick up traffic noise.

Related guest reviews

10

Jessica

27 Jan 2025

·

Stayed 1 night

Had a volleyball tournament at Apex so it was perfect location. The size fit all 5 of our family

10

JOSE

12 Sept 2024

·

Stayed 4 nights

Great hotel close to restaurants and easy access to hwys. Nice clean rooms and excellent staff.

8

Ashleigh

22 Oct 2024

·

Stayed 2 nights

We love this place! It’s in the middle of everything. Perfect spot to get from place to place in a timely manner.

10

Daniella

3 Sept 2024

·

Stayed 2 nights

Great place to stay when in Lubbock. Very convenient to shopping and restaurants.

10

Jeanette

5 Sept 2024

·

Stayed 1 night

A great hotel next to several places to eat. Highly recommend.

10

Berverly

13 Sept 2024

·

Stayed 2 nights

The location of the hotel was so close to places Me and My Husband. Wanted to go to.. stores was so close and convenient

10

Nicole

11 May 2024

·

Stayed 2 nights

Staff was excellent. Safe and quiet and next to grocery stores and places to eat.

10

Jose

28 Sept 2025

·

Stayed 2 nights

We walked to main event to take our kids to play!

10

Cynthia

16 Sept 2024

·

Stayed 1 night

Great location

6

misty

21 Feb 2025

·

Stayed 1 night

Very loud because you’re on the highway. If you can have a room on the backside of the property might be better.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast feedback is mixed: many enjoyed the variety and taste, while others found hot items prepackaged, items understocked, or service delayed. Coffee quality drew several complaints.

Related guest reviews

8

Stephen

19 May 2025

·

Stayed 3 nights

This property is a great place to stay in Lubbock Texas. The only downside is they are remodeling the pool but once that is done the place will be perfect. The breakfast was surprisingly good great homemade salsa

10

Maureen

24 Sept 2024

·

Stayed 1 night

While the breakfast was not stellar - hot food mostly prepackaged - the overall stay was very good

4

Michelle

22 Jul 2024

·

Stayed 2 nights

I have stayed at several Home2 locations. This was the first one that did not have fresh/cool water in the lobby upon arrival. Breakfast was supposed to be served at 7am and it was after 7:30 before it was ready. The staff was extremely friendly - other than the 2 issues mentioned above, everything else was good.

10

Audrey

23 Feb 2025

·

Stayed 1 night

Good price. Friendly staff, clean rooms, good breakfast options.

8

Melissa

15 Dec 2024

·

Stayed 1 night

We enjoyed our stay here. Pros: staff was super friendly, bed was very comfortable, room was very quiet. Cons: floor of room was dirty, the coffee was terrible tasting, and the pool was nasty (not that we wanted to swim because it’s winter, but looking out our window and seeing a brown pool full of trash, moss and leaves was just gross - maybe drain it when not in use??).

4

Christian

11 Aug 2024

·

Stayed 1 night

Our reservation showed check out time to be 12 noon, and the posted sign in our room also stated noon. (I even took a picture and showed the front desk person?. However, the front desk informed us that it was 11am, not noon. They claimed the noon checkout was for Hilton honors members (doesn’t say that anywhere on sign) and to get people to sign up for their Hilton honors program… what in the world??? It mentions NOTHING about their program anywhere. She claimed checkout has always been 11 and that the door was wrong (which sounds absolutely ridiculous). Never staying there again. Half of their breakfast items were also out and the attendant did apologize and said they didn’t leave her much to stock the breakfast area with. I’m so disappointed we paid almost $200 for this ridiculous property.

10

Brandon

17 Mar 2025

·

Stayed 2 nights

One of my favorite places to stay. It’s always really consistent. Place is clean and the rooms very spacious. They also have the best breakfast of any other place I’ve tried. If you like to workout the gym is pretty big and has a good selection. Downsides would be the bathroom doors are sliding and don’t seem to want to latch. The bathroom is kinda small too. The carpet in the hallways is old and coming up and needs replacement. Other than those minor things it’s a very nice hotel and very reasonably priced

10

Elizabeth

11 May 2023

·

Stayed 1 night

Check in was seamless, the gentleman at the front desk was very nice, hotel and room was very clean and the breakfast was great! We would definitely stay here again!

4

Terri

30 Nov 2024

·

Stayed 1 night

Breakfast heated and served in plastic containers or wrap. Foam plates and plastic cutlery. I settled for 1/2 a waffle, skipping the plastic infused food, HFC syrup and jelly. An hour into my drive, I had stomach pains and nausea. Room was hot. Adjusting the thermostat did no good. I finally turned it off. Still did no good. It was a cold night so some heat was necessary but it was suffocatingly hot. Sliding door to bathroom was jammed in open position. Shower was barely warm in hottest position.

8

Heather

20 Oct 2025

·

Stayed 2 nights

Clean facilities. Great selection for breakfast, not too much, just the right stuff. Room had a very well organized kitchenette.

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	US$122
February	US$147
March	US$131
April	US$142
May	US$157
June	US$135
July	US$122
August	US$143
September	US$140
October	US$161
November	US$140
December	US$120

Su	Mo	Tu	We	Th	Fr	Sa
				1 $127	2 $156	3 $131
4 $114	5 $124	6 $144	7 $151	8 $168	9 $304	10 $524
11 $206	12 $141	13 $166	14 $202	15 $208	16	17
18 $184	19 $125	20	21 $135	22 $131	23 $263	24 $199
25 $210	26 $139	27 $144	28 $145	29 $186	30	31

Home2 Suites by Hilton Lubbock

Prices for Home2 Suites by Hilton Lubbock

Monthly average prices

About this property

Location

Room options

Studio Suite, 1 King Bed

Studio, 2 Queen Beds, Accessible (Hearing)

Studio, 2 Queen Beds

Suite, 1 King Bed, Accessible (Roll-In Shower)

Studio, 1 King Bed, Accessible (Hearing)

Studio, 1 King Bed, Accessible, Bathtub

Suite, 2 Queen Beds

Suite, 1 King Bed, Accessible (Hearing)

Suite, 1 King Bed

Suite, 2 Queen Beds, Accessible, Bathtub

Studio, 1 Queen Bed

Studio, 2 Queen Beds, Accessible, Bathtub

Studio, 1 Queen Bed, Accessible (Hearing)

Studio, 1 Queen Bed, Accessible, Bathtub

Guest reviews of Home2 Suites by Hilton Lubbock

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Home2 Suites by Hilton Lubbock

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $207
20 $185	21	22 $252	23 $186	24 $196	25	26
27 $153	28 $126	29 $206	30 $127