Name: Hotel Napa Valley, an Ascend Collection Hotel
Address: 1556 Polk Street, Central Napa, Napa, California, United States of America, Napa, Napa County, US
Price range: US$162–US$564 per night
Rating: 8.98

What guests think

Reviews of Hotel Napa Valley, an Ascend Collection Hotel describe a charming, historic inn with walkable access to downtown, consistently praised breakfasts, friendly hosts like Dolly and Runie, and generally clean, cozy rooms, though some are quite small.

Guests appreciate on-site parking and easy, code-based self check-in. Service is widely described as warm and accommodating, though a few guests experienced hands-off staffing or bumpy check-in. Some maintenance and comfort issues arose in certain rooms, such as weak AC, outdated fixtures, or noise from common areas, and breakfast did not meet all expectations or dietary needs for a few guests. Expect a cozy, historic B&B stay with personalized touches.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site parking and code-based self check-in are appreciated, with cookies and snacks commonly available in shared areas. Historic cottages and some rooms include fireplaces or jetted tubs.

Related guest reviews

10

Frances

22 Sept 2025

·

Stayed 2 nights

This hotel/ B&B was originally a boarding house for women.While our room was small we did have a small balcony. The public areas are spacious, love the wide hallways. Parking is available, with easy access. During our stay the car stayed in the lot as the area is very walkable.

10

Barbara

25 Sept 2023

·

Stayed 1 night

Dolly was fantastic communicating about check in/check in codes. Super friendly the next morning when we met her at breakfast. Room was very clean, breakfast was outstanding. Cute snack bar in the lobby with fresh cookies, fruit, candy and granola bars available if you need a snack.

10

Ana

21 Jan 2024

·

Stayed 1 night

Lovely, quaint cottage takes you back to another era! Rooms and cottages located in a large Victorian house. Loaded with all necessities plus book library, large dvd collection and board games. Coffee, tea, water coolers and snacks available throughout hotel. Favorite part were jacuzzi and fireplace, guaranteed relaxation! We really appreciate being able to include our pup in our stay!!!

10

David

9 Feb 2025

·

Stayed 1 night

Old style home, comfortable, nostalgic. Very nice host. Easy to get in buildings and personal cottage with keypad entry.

10

Alfredo

19 Apr 2024

·

Stayed 1 night

Great cozy cottage - a short walk to downtown.

10

michael

14 Mar 2025

·

Stayed 2 nights

Convenient location. Super friendly staff and excellent breakfast and coffee options. Downside was that there was no elevator.

10

Terry

13 Oct 2025

·

Stayed 1 night

Everything was lovely . Great food, appetizers and also enjoyed the honor system refrigerator with multiple options . Rooms were quaint and beds are extremely comfortable

8

Laura

15 Dec 2025

·

Stayed 3 nights

The entire place was amazing. You smelled freshly baked cookies all the time! And they tasted amazing. It was welcoming and lovely. I loved the digital entry. The bay windows and fireplace were perfect. Everything was clean and filled with thoughts of their guests. A place to store food after a farmers market purchase, only a 5-10 minute walk from the Hotel Napa Valley.

8

Lauri

17 May 2025

·

Stayed 2 nights

Wonderful pet friendly place with not a single patch of grass for the fur babies. Even the smallest spot would be an improvement. Enjoyed our stay though.

10

John

18 May 2025

·

Stayed 4 nights

The check-in was.easy.and its like a major.rezprt with.all the amenities availbla.all day. You get full use of all the building. We really enjoyed the stay.

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Cleanliness

Cleanliness is praised across many reviews, with rooms and common areas described as very clean or spotless. A few guests noted maintenance issues in certain rooms, such as worn or broken fixtures and cosmetic touch-ups needed.

Related guest reviews

10

Toshiko

3 Mar 2024

·

Stayed 1 night

Good communication, cleanliness, easy check in.

10

Barbara

17 Feb 2025

·

Stayed 3 nights

Always a good stay at Hotel Napa Valley! Runi is a wonderful host. The last few times we've stayed here we've stayed in Cottage #456. The only suggestions I have is that some maintenance needs to be done in those rooms with more attention to detail. For example, the bathroom in Rm 4 has a missing wall shelf with broken brackets still in the wall and should be repainted because there are different shades of green painted over each other on the walls; the toilet paper bracket needs replacing and the toilet sometimes doesn't flush so you have to take the tank top off and manually adjust the plug to flush the toilet.

4

Tim

26 Jun 2025

·

Stayed 1 night

The property is an old Victorian property, but it hasn’t been updated like some of the other Napa Valley B&B….. just tired property.

10

Delinda

16 Nov 2025

·

Stayed 1 night

Super clean!

10

Chris

24 May 2024

·

Stayed 2 nights

Quaint Property, very clean, easy checkin, easy parking, friendly staff, walking distance to shopping and restaurants

10

kerry

19 Apr 2024

·

Stayed 3 nights

Charming place. Spotless. Staff adorable-simply couldn’t do enough for us. Breakfasts. Delish.

10

Claudia

15 Sept 2025

·

Stayed 4 nights

Hotel very clean and staff very kind and helpful. Great location.

6

Leonard

15 Sept 2024

·

Stayed 1 night

Good location, clean, good complimentary breakfast

10

Evelyn

11 Aug 2023

·

Stayed 3 nights

The premises were beautifully maintained and quaint. The rooms were clean and reflected what is shown in pictures. We enjoyed walking to the shops and restaurants near by. The breakfast was great every morning. Highly recommend!

10

Gary L

11 Aug 2025

·

Stayed 1 night

Great! Very clean and close to town!

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Rooms

Rooms are cozy and charming with comfortable beds and historic decor, but many are small; some bathrooms are spacious. A few guests reported maintenance or comfort issues (weak AC, outdated fixtures) and occasional noise from common areas.

Related guest reviews

8

JoAnn

28 Sept 2025

·

Stayed 2 nights

The staff was friendly the room was a little on the small side. The breakfast was great! The location was walking distances to a lot of things.

6

Kurt

4 Jan 2023

·

Stayed 1 night

The service and communications was very good. The check-in process instructions were clear, and the accommodation for our dog traveling with us was easy to set up. The room we booked was quite small, but that is fine. What was a little surprising were a number of small shortcomings that I did not expect given the price. The door to the bathroom could not open fully because the room was so small and the bed was so large that the door could not open fully. One of the nightstand lamps was inoperable, and in the bathroom it was unusual to have no shelf in the shower for our toiletries. Also one of the hooks for hanging the towel next to the shower for hanging any clothes was missing, leaving only one hook available for hanging one’s towel and hanging their clothes. The issue that was the biggest concern by was the thinness of the hotel room door; it was very easy to hear the other guests come and go. There were guests out in the common area in front of our room who were partying quite loudly after quiet hours began. At about 1:30 AM I had to go out and ask them to please quiet down, and they complied.

10

Deborah

2 Aug 2023

·

Stayed 1 night

I really liked the architecture of the hotel. Really appreciate the cleanliness. Love the large bathroom and ot was very quiet. I would consider staying there again for a longer stay.

8

Shari

31 Mar 2025

·

Stayed 1 night

Quaint Victorian Inn. Beautiful bathtub. Nice room with gas fireplace. Comfortable bed. Nice breakfast served in the morning. Good value for the price.

10

Frances

22 Sept 2025

·

Stayed 2 nights

This hotel/ B&B was originally a boarding house for women.While our room was small we did have a small balcony. The public areas are spacious, love the wide hallways. Parking is available, with easy access. During our stay the car stayed in the lot as the area is very walkable.

10

Jennifer

11 Apr 2023

·

Stayed 4 nights

This was our second stay and we would still return to the property. Clean, cozy, felt safe, great inn keeper, good breakfast, convenient to downtown and to vineyards. The WiFi was not that great, but didn’t need it much on vacation. Thank you Dolly for your hospitality!

10

Donald

25 Mar 2024

·

Stayed 2 nights

Beautiful and charming. The room was absolutely gorgeous. I love all the attention to detail of the decor.

6

Matthew

14 May 2025

·

Stayed 2 nights

This place is a B&B not a 'hotel.' There is no checkin, or kets (just door codes)That said, it offered the basic comforts similar to staying in your Grandma's guest bedroom. The room is clean. The bed was comfy. Room was small. No sitting or 'walking around space' The bathroom was fine except the shower water pressure was not very good. The towels could also be improved. My rate was above $300 night too which is a little steep. That said: if on a short trip, this place is totally fine if other options are unavailable or priced much higher. The location is a side street just a few minute walk to the heart of town of Napa. Parking is free too which is a plus. There are pitchers of water in the common area with plastic cups. I'd prefer bottled water in the rooms or available to guest in the common area. Also, soft drinks and maybe a few snack items would not be bad either.

6

Joe

23 Mar 2024

·

Stayed 1 night

Room was a little outdated. Ceiling fan didnt work, nice bathtub but the jets ran from an external pump which was extremely loud, multiple light bulbs were out, there was only 1 electrical outlet in the living area, only standard cable for TV. There were no screens on the windows so couldn't leave them open. The bed was really comfortable though. The Inn Keeperwas helpful amd responsive, though nobstaff are on site.

6

Rodney S

14 Jul 2024

·

Stayed 1 night

The unit was not part of the main building, had stairs and an entryway. The room was really small, although the bathroom was huge. The floor was noisy. The breakfast in the main house was very nice.

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Service

Service is frequently described as warm and helpful, with standout hosts like Dolly and Runie and smooth self check-in. A few guests found staffing hands-off or had check-in or communication hiccups.

Related guest reviews

6

Rolinda

23 Mar 2023

·

Stayed 2 nights

Communication could have been better. Seems like a very "hands-off" type of place. No "warm and fuzzies" here! Breakfast, however, was stellar!

10

Steven

5 Jan 2026

·

Stayed 2 nights

Great room, Clean atmosphere, Fresh breakfast, Good customer service and in walking distance of Downtown Napa. Definitely would stay again

10

barbara

22 Apr 2024

·

Stayed 1 night

Awesome! Rumie was welcoming and such an asset to the hotel. Everything is meticulously cared for. We loved the whole experience and will definitely return.

4

Ana

20 Oct 2025

·

Stayed 2 nights

We weren’t informed about breakfast. Check in was a disaster. Our code for the room didn’t work all the time. Not a great neighborhood.

10

ronni

17 Apr 2025

·

Stayed 1 night

One night only. Incredibly comfortable bed! Very accommodating hostess! Much appreciated.

10

Daniel

18 Jan 2025

·

Stayed 2 nights

Great location. Delicious breakfast. Friendly staff. Easy checkin after hours.

10

Rebecca

5 Sept 2025

·

Stayed 1 night

Amazing and personal service and charming stay. We left our pillow there and they mailed it back to us!

8

JANE

25 May 2024

·

Stayed 2 nights

Runie provided excellent customer service. Hotel is about 3 blocks from downtown Napa where there are many restaurants. If you’re on the first floor, you may encounter more noise from late comers and early risers since some people don’t follow the rules for quiet time between 10pm to 8am.

10

Addyson

13 Nov 2025

·

Stayed 3 nights

This place was so cute! Super central location to downtown Napa. The breakfast everyday was incredible, staff went above & beyond. We will definitely stay here next time we visit Napa!

10

Joanne

24 Oct 2023

·

Stayed 1 night

Easy checkin and Dolly was professional and helpful.

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Location

Highly walkable to downtown Napa, restaurants, and shops; many guests left cars in the on-site lot. Most describe a quiet, convenient setting.

Related guest reviews

10

Steven

5 Jan 2026

·

Stayed 2 nights

Great room, Clean atmosphere, Fresh breakfast, Good customer service and in walking distance of Downtown Napa. Definitely would stay again

10

Peter

24 Sept 2024

·

Stayed 2 nights

Excellent location. It was in walking distance to shops and restaurants.

8

JoAnn

28 Sept 2025

·

Stayed 2 nights

The staff was friendly the room was a little on the small side. The breakfast was great! The location was walking distances to a lot of things.

10

Frances

22 Sept 2025

·

Stayed 2 nights

This hotel/ B&B was originally a boarding house for women.While our room was small we did have a small balcony. The public areas are spacious, love the wide hallways. Parking is available, with easy access. During our stay the car stayed in the lot as the area is very walkable.

10

Ross

9 Sept 2024

·

Stayed 2 nights

Comfortable, quiet room. Excellent breakfast and easily walkable to restaurants/shopping.

10

Florepis

24 Aug 2024

·

Stayed 2 nights

It was quaint, easy check in, clean and walkable to downtown

10

Ted

10 Aug 2025

·

Stayed 1 night

Close to downtown!

8

Laura

15 Dec 2025

·

Stayed 3 nights

The entire place was amazing. You smelled freshly baked cookies all the time! And they tasted amazing. It was welcoming and lovely. I loved the digital entry. The bay windows and fireplace were perfect. Everything was clean and filled with thoughts of their guests. A place to store food after a farmers market purchase, only a 5-10 minute walk from the Hotel Napa Valley.

10

Addyson

13 Nov 2025

·

Stayed 3 nights

This place was so cute! Super central location to downtown Napa. The breakfast everyday was incredible, staff went above & beyond. We will definitely stay here next time we visit Napa!

10

Gary L

11 Aug 2025

·

Stayed 1 night

Great! Very clean and close to town!

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Dining

Breakfast receives strong praise for taste and quality, with fresh, hot options and coffee. Some guests found it average or noted limited communication or accommodations for dietary needs.

Related guest reviews

10

Steven

5 Jan 2026

·

Stayed 2 nights

Great room, Clean atmosphere, Fresh breakfast, Good customer service and in walking distance of Downtown Napa. Definitely would stay again

8

Douglas

17 Jun 2023

·

Stayed 1 night

Breakfast on the reviews made it seem as if it was amazing but really it was just French toasts with a few pieces of fruit. Nothing great. Other than that the hotel was great for the price

8

Patrice

20 Dec 2022

·

Stayed 19,345 nights

The property is a beautifully restored old home, and incredibly clean. The downsides were the wooden window blinds that let in a ton of light all night long. They need to add shades behind them. The other was the breakfast. The main courses were creative, but I don’t consider canned fruit and packaged-tasting muffins to be enough for the price of the rooms.

8

Ivan

22 May 2024

·

Stayed 1 night

Virtual check-in process with a door code for both the home and my room. Nice bed, television, and decently sized bathroom. This hotel is great for people who will be out and about and just need a spot to station themselves and belongings. Breakfast though, a solid 10 out of 10!

8

William

3 May 2024

·

Stayed 2 nights

Excellent communication with staff ahead of arrival with instructions how to enter after hours. Cookies in entrance hall every night was a nice touch. Breakfast daily was above average.

10

Peter

12 Aug 2024

·

Stayed 1 night

I am celiac, so I had to go without breakfast and watch the others in our party enjoy their’s. No alternatives were offered to the waffles and sausage. So, while the accommodations were excellent, we would not stay here again. When you lose one, you lose all.

8

Brian

20 May 2024

·

Stayed 3 nights

Great location and good sized rooms. Breakfast was fair.

10

Irma

6 Jun 2025

·

Stayed 1 night

We ffelt so welcomed. Brakefas was excellent service and food was just great. We were amazingly surprised by such a cute boutique hotel.

10

Addyson

13 Nov 2025

·

Stayed 3 nights

This place was so cute! Super central location to downtown Napa. The breakfast everyday was incredible, staff went above & beyond. We will definitely stay here next time we visit Napa!

10

Phil

15 Sept 2025

·

Stayed 2 nights

Nice place. Good breakfast.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$159
February	US$184
March	US$196
April	US$216
May	US$303
June	US$243
July	US$205
August	US$202
September	US$282
October	US$301
November	US$226
December	US$166

Su	Mo	Tu	We	Th	Fr	Sa
				1 $252	2 $493	3 $476
4 $292	5 $233	6 $206	7 $210	8 $326	9 $563	10
11 $369	12 $237	13 $236	14 $242	15 $236	16	17
18 $276	19 $235	20 $242	21 $237	22 $273	23 $564	24
25 $205	26 $210	27 $213	28 $210	29 $212	30 $402	31 $378

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $189	18 $423	19
20 $173	21 $162	22 $192	23 $236	24 $233	25	26
27 $223	28 $231	29 $189	30 $210

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Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed

Standard Room, 1 Queen Bed

Room, 1 King Bed, Accessible

Standard Room, 1 King Bed (Large Room)

Guest reviews

Fabulous

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel Napa Valley, an Ascend Collection Hotel

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Prices for upcoming dates