Name: Hilton Garden Inn Pittsburgh Downtown
Address: 250 Forbes Avenue, Pittsburgh, Pennsylvania, United States of America, Pittsburgh, Pennsylvania, US
Price range: US$146–US$428 per night
Rating: 8.58

What guests think

At Hilton Garden Inn Pittsburgh Downtown, travelers consistently appreciate the central location near Market Square and stadiums, very clean rooms, and generally friendly staff, while noting trade-offs like paid parking, occasional elevator outages, and noise or issues from in-room AC.

The attached restaurant is convenient and often tasty, but breakfast is usually not included and some guests encountered limited hours or service. Several reviews also note a gritty feel around Market Square due to construction and visible homelessness. Expect a clean, central base with urban trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Attached garage parking is convenient but typically costs extra, and valet is sometimes unavailable or the garage fills or charges more than expected. Guests also reported periods with only one working elevator and an out-of-service business center; the on-site bar/restaurant is handy.

Related guest reviews

8

Janelle

31 May 2025

·

Stayed 3 nights

The hotel was clean and quiet. It’s centrally located at Market Square (with is currently being renovated) so there are many dining and shopping options. Only downside, and this is not on the hotel, there is a self-parking garage next to the hotel. The price is advertised as $40/day. However, the independent garage has changed its pricing and is doing some funny math. Your 24 hrs resets at 4am and then you’re charged the original $40 plus increments of $10 per hour. So, it’s probably cheaper to valet park with the hotel ($50/day).

10

Linda

12 Sept 2025

·

Stayed 2 nights

Connected to parking garage and very walkable to PNC park and restaurants

8

Stacy

9 Jul 2024

·

Stayed 1 night

Hotel was nice. Not excited to pay for parking. The gym was problematic. The tvs didn't work and the lights went out and left the room dark while I was on a treadmill. This was dangerous and wasn't relieved by my waving my arms. Those sensors need to be updated.

10

Shelby

27 Aug 2025

·

Stayed 1 night

Only thing that was negative is the parking was expensive

8

Michael

15 Aug 2025

·

Stayed 2 nights

Property was clean and staff was friendly. If you are looking to valet a car think otherwise. I was told that there was no valet and their garage was full and I would have to park in alternate lot two blocks away. Plenty of restaurants in the area and the sporting events are walkable. Both nights I stayed there were people, sounded like teens, fighting in the street.

8

William

20 May 2025

·

Stayed 2 nights

The only problem we had was there was only one working elevator on a weekend. We were in town for a concert and it made for extended wait times.

10

Laureen

25 Aug 2024

·

Stayed 2 nights

Easy check in and the staff were very nice. The restaurant on site Revel had great food and great service. The room was clean and spacious. I liked the convenience of the mini fridge and microwave in the room. The location is right next to Market Square which has a lot of restaurants to choose from. Also the Valet parking staff was great! Would definitely stay here again!

2

Luis Alberto Reyes

11 May 2025

·

Stayed 3 nights

This is one of the poorest maintained Hilton’s I’ve stayed at, only one elevator worked, the business center had a broken printer and none of the desktops worked and the valet took forever to retrieve our car

10

Christine

29 Jul 2025

·

Stayed 2 nights

Parking tip, park in the ramp right next to HGI, bring your paper ticket when checking in. Save you extra steps.

8

Franklin

25 May 2025

·

Stayed 2 nights

Everything was great except the one working elevator broke on our first night. We had to walk down 9 flights of stairs. The staff was very helpful and let us use the freight elevator to go up.

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Cleanliness

Reviews frequently praise very clean, well-maintained rooms and common areas. A few guests reported maintenance or housekeeping lapses such as clogged drains, worn lobby furniture, or missed service.

Related guest reviews

4

Ozge

2 Aug 2025

·

Stayed 1 night

Our check in was pretty good. We paid for parking and were able to leave our car in the hotel garage. Aside from the fact that the hotel only offers cleaning service and fresh towels every OTHER day under the guise of being environmentally conscious, which is a scam as they charge the same high prices. The room looked pretty nice when we checked in. The only thing I can fault them for is the lack of a vanity mirror in the bathroom or otherwise. This detail is pretty consistent in most hotels. Food options in the area were a bit questionable and inconvenient due to a lot of construction but that was not the fault of the hotel. Beds were not very comfortable and pillows were quite weak. Shower was pretty disgusting as the drain backed up repeatedly while trying to shower, filling the tub with murky water and requiring one to shut the shower for a few minutes and wait for the drain to empty. Then, shivering, one could then try to quickly rinse off before having to shut the water and wait again for the tub to drain. When checking out, the hotel worker did not ask about our stay or seem to care, so I mentioned that the drain was clogged in the shower and filling repeatedly with water. Lacking both caring and compassion, she merely said she would let maintenance know and handed us our bill without another word. Wow! I really felt special as a guest and will be sure to let family, friends and colleagues to avoid this Hilton Garden Inn for their visits to Pittsburgh.

10

Ashley

7 Sept 2025

·

Stayed 2 nights

This was BY FAR the cleanest and best designed hotel room I have stayed in in a long time. The drawer in the bathroom… GAME CHANGER!

10

Ashley

7 Sept 2025

·

Stayed 1 night

In 3 days, I never stepped foot in the lobby where someone was not cleaning! The elevators were wiped down constantly. NOT just the rails and floor… the walls too!

10

Thomas

16 Nov 2025

·

Stayed 2 nights

Clean room, great location

10

Joe

23 Nov 2025

·

Stayed 2 nights

This has to be the cleanest and well maintained hotel we have ever stayed. Spotless is an understatement! The cleaning staff was also friendly and promptly provided extra towels and wash clothes. The front desk staff was courteous and helpful.

10

Edward

12 Oct 2025

·

Stayed 1 night

Clean

6

Bridget

15 Sept 2025

·

Stayed 2 nights

This hotel was just okay. We were actually disappointed in the condition of the room considering the astronomical price we paid to stay for 2 nights over the weekend. The floor planks in the bathroom slid around under our feet. The door knob was loose on the bathroom door. The bed was hard. The furniture in the room was very dinged up. It was quiet, the staff were friendly and professional. You had to eat at a restaurant for breakfast. Coffee was provided for a very limited time in the morning. The lobby was shameful. The furniture is stained and threadbare. The carpet was also very dirty. Staying here is all about the location, really. The art district and market square are right there and easily walkable. There are other options nearby. If we ever go there again, I will definitely be checking them out.

10

Arlene

22 Jun 2025

·

Stayed 1 night

Hotel was very clean. I particularly like the hard surface floors as opposed to carpet. Location was great.

10

Jennifer

25 Oct 2025

·

Stayed 1 night

Great location the staff were very friendly at check in and throughout the stay. Room was clean and comfortable!

10

Willie

4 Nov 2025

·

Stayed 2 nights

The room was clean; the bed comfortable; the staff amazing - helpful, friendly and professional. Every encounter with any of them was pleasant. Big thanks to them all!

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Rooms

Rooms are generally comfortable with good beds and occasional city views. Recurring complaints include very loud or faulty AC/thermostats, mixed bed/pillow firmness, and some worn furnishings.

Related guest reviews

10

albert

22 Mar 2025

·

Stayed 1 night

Very clean, nice room , comfortable beds.

10

Art

12 Jan 2025

·

Stayed 1 night

The only issue was the room was cold and the thermostat didn't work properly. Other than that , it was great !!

10

Mary

6 Aug 2025

·

Stayed 1 night

Really enjoyed our stay. Parking was easy. Room was lovely and had a great view!

8

Carolyn Paige

22 Oct 2025

·

Stayed 2 nights

The room was very clean and comfortable beds. Staff was friendly. We were on a lower floor so the view wasn't very nice. Very loud AC.

6

Bridget

15 Sept 2025

·

Stayed 2 nights

This hotel was just okay. We were actually disappointed in the condition of the room considering the astronomical price we paid to stay for 2 nights over the weekend. The floor planks in the bathroom slid around under our feet. The door knob was loose on the bathroom door. The bed was hard. The furniture in the room was very dinged up. It was quiet, the staff were friendly and professional. You had to eat at a restaurant for breakfast. Coffee was provided for a very limited time in the morning. The lobby was shameful. The furniture is stained and threadbare. The carpet was also very dirty. Staying here is all about the location, really. The art district and market square are right there and easily walkable. There are other options nearby. If we ever go there again, I will definitely be checking them out.

8

Scott

13 May 2025

·

Stayed 4 nights

Pillows could've been a bit more supportive and blackout shades but they weren't too bad

8

John

24 Aug 2024

·

Stayed 3 nights

Great location for getting around Pittsburgh. Could do with having a safe in the room.

10

gina

13 Oct 2025

·

Stayed 2 nights

Loved the room it was very comfortable

10

Matthew

25 Aug 2024

·

Stayed 1 night

Everything was great except the AC in the room rattled and I had to turn it off as it was too loud.

6

Erin

5 Oct 2025

·

Stayed 2 nights

Front desk was very helpful upon check-in. Beds were too soft and my husband & I were constantly rolling towards each other. Chair in room was also incredibly uncomfortable. Air conditioner was so loud, it sounded like a rocket was taking off - it alternated between pumping out arctic air and then warm, humid air. We requested it be fixed after the first night; maintenance did look at it but it wasn't fixed. Disappointing experience for the cost.

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Service

Many guests highlight friendly, accommodating staff and smooth check-in. However, several reviews cite rude or unhelpful front desk interactions, overbooking or room-type mix-ups, and inconsistent housekeeping communication.

Related guest reviews

4

Ozge

2 Aug 2025

·

Stayed 1 night

Our check in was pretty good. We paid for parking and were able to leave our car in the hotel garage. Aside from the fact that the hotel only offers cleaning service and fresh towels every OTHER day under the guise of being environmentally conscious, which is a scam as they charge the same high prices. The room looked pretty nice when we checked in. The only thing I can fault them for is the lack of a vanity mirror in the bathroom or otherwise. This detail is pretty consistent in most hotels. Food options in the area were a bit questionable and inconvenient due to a lot of construction but that was not the fault of the hotel. Beds were not very comfortable and pillows were quite weak. Shower was pretty disgusting as the drain backed up repeatedly while trying to shower, filling the tub with murky water and requiring one to shut the shower for a few minutes and wait for the drain to empty. Then, shivering, one could then try to quickly rinse off before having to shut the water and wait again for the tub to drain. When checking out, the hotel worker did not ask about our stay or seem to care, so I mentioned that the drain was clogged in the shower and filling repeatedly with water. Lacking both caring and compassion, she merely said she would let maintenance know and handed us our bill without another word. Wow! I really felt special as a guest and will be sure to let family, friends and colleagues to avoid this Hilton Garden Inn for their visits to Pittsburgh.

10

Eileen

21 Aug 2025

·

Stayed 1 night

Brittany at the front desk was so welcoming and inviting from the very moment that we arrived. It was a great time and we look forward to coming back again soon.

2

Trulee

10 Aug 2025

·

Stayed 1 night

Tried to check in at 2 am; nobody was at desk for over an hour. When the obvious drug using desk clerk appeared she said we had no room because we had not check in at 3 pm. Had to pay for an additional room at 3 am. Talked to manager and all they said was sorry and I wouldn’t get charged twice! Because I used Expedia they could not refund my room. We did get free breakfast vouchers. It was ridiculous we did not receive keys also. Keys were pushed under our door sometime after 3:30 am

4

maureen

7 Jul 2025

·

Stayed 1 night

We tried to check it early. The young man at the front desk (who never even stood up) & was dressed inappropriately for work, told me I was too early, and was not very helpful or informative with the questions I had about parking or the area. Stating he’s not from there, & barely looked at me. When we did go back and check in another young lady was there who was more helpful. The lobby is run down, the couch is worn out and torn. There were 2 young people sleeping on it. The valet was also very unhelpful, when asking him questions he said he’s not from here, he’s only here till September. With the Market Square being under construction that was a disappointment as well. The city seemed to very dirty since the last time we were there. Overall not a great stay. Although the room itself was clean and comfortable. Bad staff and need updates!

4

Patricia

19 Nov 2024

·

Stayed 3 nights

Contacted the property to say I’d be there on my birthday and was looking forward to a great stay. Was offered a free upgrade to a corner room at no extra charge and told about the busy weekend ahead. No worries as we were there for a Steeler game. Room was already prepaid so great bonus! Upon arrival, no upgrade. Alerted the desk and was told ‘Sorry, it happens when they are fully booked’. Why offer the upgrade when they are aware they can’t fulfill the offer? Poor customer service from a company that should be capable of blocking off one (1) room as promised. Gave a bad start to our stay. Tried to have dinner in the restaurant downstairs after we arrived and I must have missed where we needed reservations to do so. So that further disappointed us. Just one thing after another. We did give the restaurant a try before breakfast on Sunday and didn’t have much luck there either. We were allowed to sit at the bar to eat but our meal took almost an hour to get to us!! The MOD did comp the meal to take care of the inconvenience. Upon checking out Monday, no staff to relay my concerns, so I hope this reaches someone that will make a difference.

4

Benjamin Tellez

15 Jul 2025

·

Stayed 2 nights

I’ve never experienced such a terrible service at a Hilton hotel. The hotel is conveniently located and clean but the service is just beyond bad. From the lady at the front desk absolutely hating her job and showing it, the person in charge of the valet seating all day on his phone in the lobby, no daily housekeeping service and no notice of it, outrageous overnight parking fee and on top of that, you can not get your car back early in the morning which had us almost missing our flight because you’re supposed to call a number that doesn’t answer! Very very far away from Hilton quality, never again!

10

Jennifer

25 Oct 2025

·

Stayed 1 night

Great location the staff were very friendly at check in and throughout the stay. Room was clean and comfortable!

10

Kelly

27 Jan 2025

·

Stayed 1 night

This hotel was amazing overall but I want to say how wonderful Amanda at the front desk was. I had booked our room on Hotels.com and there was an issue with the reservation. Not only did she go above and beyond to help me figure everything out, she kept me updated the whole time and also was so kind and I enjoyed talking to her while I waited in the lobby. She made the whole experience less stressful and I truly appreciated that!

10

Stacy

17 Nov 2025

·

Stayed 2 nights

The staff was professional and courteous.

10

MIke

23 Aug 2025

·

Stayed 1 night

By Market Square and within walking distance from dining selections. Staff very helpful.

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AI-generated summary based on recent guest reviews

Location

Central downtown spot steps from Market Square, restaurants, and an easy walk to PNC Park, PPG Paints Arena, and other venues. Some guests mentioned construction and a gritty feel with visible homelessness around the hotel.

Related guest reviews

10

Thomas

16 Nov 2025

·

Stayed 2 nights

Clean room, great location

10

Roberto

14 Jun 2024

·

Stayed 4 nights

Great location if you are in town for a Pirates game or any type event in downtown. Location is near plenty of restaurants and a CVS store 50 feet away.

10

cris

9 May 2025

·

Stayed 1 night

Very good location for downtown and North Shore.

10

Kingsley

11 Aug 2025

·

Stayed 1 night

Check in process was great and staff was friendly/accommodating to allowing us to check in a little early! Walkable to tons of shops and restaurants and a short distance from the ballpark. We walked everywhere it was great. Hotel was quiet and bed was comfy. View was just ok but it’s a city view so I expected what I was getting. Easy check in/out on the app.

10

Kathie

10 Dec 2024

·

Stayed 2 nights

Excellent location

10

Jennifer

25 Oct 2025

·

Stayed 1 night

Great location the staff were very friendly at check in and throughout the stay. Room was clean and comfortable!

10

christina

25 Aug 2025

·

Stayed 1 night

Construction around market square but a very walkable location to many points of interest.

8

Veronica

21 Mar 2025

·

Stayed 1 night

Hotel is conveniently located but neighborhood is slightly questionable.

8

Georgia

19 Jul 2024

·

Stayed 2 nights

Great hotel in the center of downtown Pittsburgh but the neighborhood is a little gritty.

10

Beau

13 Aug 2025

·

Stayed 1 night

Nice, clean hotel in a good location in downtown Pittsburgh. Room had a nice view. Attached restaurant had a good happy hour.

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Dining

The attached Revel restaurant and bar receive praise for food and drinks. Breakfast is typically not included, and some guests faced early closures, limited hours, or inconsistent service.

Related guest reviews

10

L. Susie

27 Oct 2025

·

Stayed 2 nights

There was no breakfast offered. We could have gone to the attached restaurant on our $ but chose not to.

8

Kyle

11 Aug 2025

·

Stayed 3 nights

Overall an above Hotel staff at the Terrible service at the hotel bar. Went three different times just hoping it

10

Chelsie

19 Jan 2025

·

Stayed 1 night

Had a wonderful room. The property was very nice. Had to wait for the desk person to come from the office. She didn’t seem very happy to check us all in as we had a group who all had their own rooms. The bar on the first floor online says they close at 11 and they closed at 9.

8

Robert

27 Mar 2025

·

Stayed 1 night

A great location for walking and restaurants. The only complaint I have is I paid for 2 breakfast and didn't reci3ve them.

8

tim

16 Dec 2024

·

Stayed 1 night

Would have been nice to have an included or AFFORDABLE breakfast option...their restaurant was PRICEY and not included in the room. Had to take the family off-property to eat.

10

Donna

5 Nov 2025

·

Stayed 3 nights

The room was spotless. Everyone was super friendly. The access to the restaurant Revel was fantastic and the food was out of this world. All of the surrounding construction was a challenge, but didn’t diminish our great experience.

10

Laureen

25 Aug 2024

·

Stayed 2 nights

Easy check in and the staff were very nice. The restaurant on site Revel had great food and great service. The room was clean and spacious. I liked the convenience of the mini fridge and microwave in the room. The location is right next to Market Square which has a lot of restaurants to choose from. Also the Valet parking staff was great! Would definitely stay here again!

8

Jacqueline

10 May 2025

·

Stayed 1 night

We loved staying at this property! Very clean, friendly staff, great amenities in room. We didn’t have much time to walk around the area, but it seemed to be pretty centrally located. The only negatives about the hotel were the lack of the second elevator, and the restaurant staff seemed very inexperienced, and food was delivered cooked incorrectly and not hot. We would definitely stay here again, just not eat at the restaurant.

10

Steven

10 Nov 2025

·

Stayed 1 night

No breakfast bar

10

REBECCA

15 Dec 2024

·

Stayed 1 night

Clean rooms-great service and friendly staff. Nicely decorated for holidays-close to Market Square. Nice restaurant on site.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$175
February	US$173
March	US$171
April	US$339
May	US$295
June	US$248
July	US$229
August	US$229
September	US$230
October	US$303
November	US$216
December	US$156

Su	Mo	Tu	We	Th	Fr	Sa
				1 $153	2 $219	3 $230
4 $171	5 $303	6	7 $360	8 $245	9 $428	10
11 $383	12 $225	13 $178	14 $162	15 $171	16 $169	17 $167
18 $161	19 $146	20	21 $182	22 $157	23	24 $193
25 $154	26 $211	27	28 $238	29 $162	30 $276	31

Hilton Garden Inn Pittsburgh Downtown

Prices for Hilton Garden Inn Pittsburgh Downtown

Monthly average prices

About this property

Location

Room options

Junior Suite, 1 King Bed (Hearing)

Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 2 Queen Beds

Room, 2 Queen Beds, Corner

Suite, 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

Room, 2 Queen Beds, Accessible (Hearing)

Junior Suite, 1 King Bed

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Room, 1 King Bed, Corner

Room, 1 King Bed

Guest reviews of Hilton Garden Inn Pittsburgh Downtown

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hilton Garden Inn Pittsburgh Downtown

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $259
20 $146	21 $195	22	23	24 $225	25 $321	26
27 $349	28 $214	29	30 $365