Name: Hyatt Place Lubbock
Address: 2309 MacDavis Lane, North Overton, Lubbock, Texas, United States of America, Lubbock, Lubbock County, US
Price range: US$112–US$664 per night
Rating: 8.75

What guests think

Across many reviews of Hyatt Place Lubbock, guests praise the clean, spacious rooms, friendly staff, and a convenient location near Texas Tech, while recurring drawbacks include a paid parking setup, late-night noise from nearby venues, and inconsistent breakfast quality.

The indoor pool is frequently described as cold or occasionally closed, and on-site dining is limited to a small lobby bar. Some stays reported maintenance and water-pressure or hot-water interruptions, housekeeping by request that was occasionally missed, and occasional booking mismatches or downgrades. Overall, expect a convenient, generally comfortable stay well-suited for campus visits and short trips.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Indoor pool is available but often reported cold and occasionally closed; seating is limited. On-site parking carries a daily fee and can be crowded on busy nights; the lobby bar offers limited options.

Related guest reviews

8

Mary

25 May 2025

·

Stayed 2 nights

I like the hotel this was the first time we were using the pool and it only had 2 chairs in the whole pool area. Other people and families weee coming in and people had to sit on the floor.

10

Mark

8 Nov 2024

·

Stayed 3 nights

Did not like that the property charges for parking, at a Hyatt Place.

6

Constantino

22 Oct 2025

·

Stayed 2 nights

The hotel was okay. It would be great if the pool had a hot tub and it was a heated (as it was freezing cold). The rooms could use an upgrade. You can tell our room was the floor for pets which was not ideal. The front desk folks were great and attentive. I would just probably stay somewhere else next time. The location is super convenient which I do admit that is a big plus

10

Melissa

20 Jul 2025

·

Stayed 4 nights

We enjoyed the breakfast and access to a microwave. They also have a small lobby bar.

8

Mary

26 May 2025

·

Stayed 2 nights

The pool was too small and not enough chairs

10

Gisela

24 Jun 2025

·

Stayed 1 night

Very nice staff, hotel is safe and clean. Only downside was pool is indoors but not heated. Everything else was amazing

8

Jeffrey

30 Jun 2025

·

Stayed 2 nights

Overall, nice hotel and friendly staff. Very disappointed having to pay for overnight parking, in Lubbock TX. I would understand if this was downtown Houston or Chicago, but in Lubbock.

8

James

24 Mar 2025

·

Stayed 1 night

Very clean hotel. Comfortable beds. Good location near Texas Tech, with lots of bars & restaurants in walking distance. Breakfast was okay, but not great. My only complaint is that they charge $7 for parking, which was not mentioned on the Hotels.com website.

10

Bradley

23 Feb 2025

·

Stayed 3 nights

I didn't like having to pay to use the parking lot.

10

Scott

27 Apr 2025

·

Stayed 1 night

Indoor pool, quality coffee avail. Adequate weights & cardio room

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Cleanliness

Reviews frequently note clean rooms and public areas, but feedback is inconsistent. Several guests reported issues such as stained upholstery or carpets, leftover linens, bugs or odors, and cleanliness lapses at breakfast.

Related guest reviews

10

Benita

13 Jan 2024

·

Stayed 2 nights

The clerk who checked us in his name is Vincent he was so polite and extremely friendly, made you feel so welcomed, we got there in the am and he made us feel like we had arrived at a friends house. The young lady that we talked to before checking in to let her know we would be late was very sweet and assured us our room was still available. When we got to our room the housekeeper Sheila left a note on the desk welcoming the note read “ Hope you enjoy your stay and may you have a blessed stay with us “ That was just icing on the cake. Very friendly and clean hotel it was an enjoyable stay and peaceful the breakfast was good . Will definitely stay again …

10

Maureen

30 Aug 2023

·

Stayed 1 night

With the exception of a dirty carpet in the room - obvious stains and discoloration - the room was clean and in good shape. Breakfast could have been served hotter - food was good variety and tasted good.

2

Toni

30 Aug 2025

·

Stayed 4 nights

Bathroom door was unsafe. It kept getting stuck and hard to open. If we shut it all the way, the only way it could be opened was with force from the outside. We informed staff the moment it started happening when we arrived and we were told they would pass it on and until then we needed to just “keep the door open at all times”. Huge inconvenience and invasion of privacy when 3 people staying in a room. We also went to make the couch bed and it still had dirty sheets on it from a guest before us.

6

David

26 Jul 2025

·

Stayed 3 nights

Very good location, but the hotel needs cleaning, and the rooms needs to be cleaner and updated smell like an old hotel.

6

Sanger

27 Jul 2025

·

Stayed 1 night

The night, went fine, as well as the free breakfast. Omce we went back in the room to get ready for check out, while i was laying in the bed there was a bug crawling directly on the bed sheets. Which completely ruined the stay for me. We where on the 3rd floor. I killed the bug and immediately wanted to ge the heck out of there. They need to take proper measures to keep the rooms bug free. This is why people pay good money to stay at the Hyatt...otherwise we could have stayed at a motel 6. Very disappointing.

2

David

29 Aug 2025

·

Stayed 1 night

Very dirty and smelly for $274 dollars a night. Hotels that cost $75 a night are cleaner.

10

James

22 Apr 2024

·

Stayed 1 night

Everything was great; quick check-in and out, lobby really clean. Our room was clean except for the couch which was stained all over the arm rest.

10

Ramya

7 Jul 2025

·

Stayed 1 night

Cleanliness

10

Danon

16 Dec 2025

·

Stayed 1 night

Very clean room! Staff was friendly and helpful!

6

Atticus

4 Aug 2025

·

Stayed 1 night

The breakfast buffet was terrible, there were dead flys all over the windows. The furniture in the room was damaged. The staff was nice and helpful, that was the good part.

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Rooms

Rooms are generally spacious and comfortable with useful seating areas, but some are dated. Thin walls and proximity to bars can lead to nighttime noise, and a few guests mentioned unreliable Wi‑Fi and less‑comfortable beds or sofa beds.

Related guest reviews

8

Yonatan samuel

28 Mar 2023

·

Stayed 3 nights

Rooms are really comfortable. However, you can feel the noise of people walking in the rooms that are over you

8

Hannah

29 Mar 2023

·

Stayed 1 night

This was our third time staying here and we booked a 2 room suite so the kids could have their own section. The first two times we stayed, I wasn't impressed with the rooms, they're not necessarily dirty, but they need updating/freshening up. This time the suite was even worse than the regular rooms we stayed in. I was very disappointed considering the cost difference for the suite. The mattress was so uncomfortable and the whole room just looked dated. We picked this hotel because we'd already stayed here and knew it was decent and had an indoor pool for the kids, but I think our next trip through here we'll try to find something else. Also, the wifi is REALLY bad and I think it's ridiculous you have to pay for parking in their lot when you're already paying for a room.

6

Brandon

17 Mar 2024

·

Stayed 1 night

The property is great and the staff is good, but there is a lot of room noises from the room above. I was unable to sleep due to people partying all night in the room above me. And even when they weren’t partying, just their footsteps were loud enough to keep me awake. I’ll probably try to get a top floor next time. And maybe a hotel not so close to campus.

6

Jerilyn

28 Oct 2024

·

Stayed 1 night

The room was nice and spacious, beds were pretty firm and it’s definitely new pillow time. Between the big dog barking all night, a child screaming and noise out the window I did not sleep. My fault I didnt research better just how close I was to all the partying. I liked the hotel, it was just the extra stuff that made it not enjoyable. Very nice area though, I felt completely safe.

8

Marta

12 Oct 2025

·

Stayed 2 nights

Room was clean. A/c was fine. Very thin walls. Could hear everything in hallway. Nice breakfast. Very clean. Friendly staff. Asked twice for housekeeping but they never came. Front desk took off parking cost for the inconvenience so that was very appreciated. Parking was great. Overall nice stay

8

CHARLETTE

26 Jul 2024

·

Stayed 1 night

My stay was good. Employees were very welcoming & helpful and the room was clean and nicely decorated. My only complaint is the thin walls. We could hear the family next door pretty clearly threw the adjoining access door. It was a little alarming because at one point I thought someone was in our room. Otherwise the room & stay was wonderful.

6

Constantino

22 Oct 2025

·

Stayed 2 nights

The hotel was okay. It would be great if the pool had a hot tub and it was a heated (as it was freezing cold). The rooms could use an upgrade. You can tell our room was the floor for pets which was not ideal. The front desk folks were great and attentive. I would just probably stay somewhere else next time. The location is super convenient which I do admit that is a big plus

6

Donna

31 Jan 2024

·

Stayed 1 night

Overall, the stay was okay. No microwaves in the rooms. You have to go down to the lobby to use one … not good when you’re on the FOURTH FLOOR! No tissue in the room! I would not come back to this hotel.

6

Paul

22 Oct 2024

·

Stayed 1 night

The staff was great when we got there. Fast check-in and the hotel seemed nice. But when we turned in for the night we found the walls were paper thin so we heard everyone in the hallway. There was also some mechanical noise outside the room that sounded like a vacuum cleaner that ran the entire time we were there. I also didn't realize a duvet could be loud, but ours crinkled like a trash bag every time we moved in bed. And garbage pickup (banging dumpster/beeping truck) in the early, early morning was a nice touch. Towels in the bathroom were clean but were damp. There was a can of glass cleaner left in the shower by cleaning staff, and there were stains on the carpet as well. The hairball on the floor by the toilet was a nice complement to the overall motif. But breakfast was decent.

8

Dejan

21 Apr 2025

·

Stayed 2 nights

College bar area. Expect drunk kids yelling after midnight walking by.

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Service

Staff are widely praised as friendly, helpful, and responsive, with quick check-in and support recovering lost items. However, some guests experienced communication or service lapses, including handling of third-party bookings and housekeeping requests.

Related guest reviews

10

Gail

30 Sept 2025

·

Stayed 1 night

AC was great. Front desk ladies were very helpful and friendly. I met Sheila today who has worked there for 8 years. She was delightful. Would give everything a 10 including the complimentary breakfast.

6

christopher

26 Oct 2023

·

Stayed 2 nights

Decent facility. However they charge $7 a day for parking. Parking is open parking lot with no security measures. Housekeeping has to be requested, which the host (P) never informed us of upon check-in. When questioned he lied and blamed other hosts for not informing us even though he was the one to check us in. Should at minimum have a sign at the desk.

10

Benita

13 Jan 2024

·

Stayed 2 nights

The clerk who checked us in his name is Vincent he was so polite and extremely friendly, made you feel so welcomed, we got there in the am and he made us feel like we had arrived at a friends house. The young lady that we talked to before checking in to let her know we would be late was very sweet and assured us our room was still available. When we got to our room the housekeeper Sheila left a note on the desk welcoming the note read “ Hope you enjoy your stay and may you have a blessed stay with us “ That was just icing on the cake. Very friendly and clean hotel it was an enjoyable stay and peaceful the breakfast was good . Will definitely stay again …

10

Josh

5 Apr 2025

·

Stayed 3 nights

This is my go-to Hotel when coming in to Lubbock. Only complaint is the water pressure is weak and low otherwise, wonderful property. Vincent was accommodating when I wanted a room change and Joy even managed to assist me in getting a refund for an unused prepaid night, which I never expected to happen. (Had to leave a day early because my boss needed me in a different state immediately.) Friendly staff, clean and inviting atmosphere and when I am back in town next year, this is where I will be staying.

8

Molly

7 Apr 2025

·

Stayed 2 nights

We enjoyed our stay there overall and will stay there again on our next vist. The Staff was AMAZING, specifically Natalie & Kelly who helped with a check in issue due to booking with Expedia vs direct with hotel. And Vincent, who was VERY helpful throughout our stay, but specifically with an important item that I left behind after checkout that he personally retrieved and kept secure until we could pick it up. The lobby area was large and accommodating for many guests, including our party of 8 that used it for a meeting, but due to an unusual April blizzard that occurred, the entire lobby area stayed around 57 degrees all day and night with the entry doors opening or being blown open with the wind.

8

Brittany

29 Jul 2024

·

Stayed 2 nights

Overall I liked the property and can see why it’s top rated for Lubbock. The room was very spacious and pretty clean. My only complaint is the FD. When I checked in the girl seemed maybe irritated and was not very pleasant and rushed things. A return guest walked in after me and she was very friendly and a different attitude. The next day I asked for my room to have housekeeping come in as they only service rooms every two days (not an issue). It was a preference when I requested and it was never done so I was disappointed (I asked the front desk agent who is a guy with brown hair and glasses). Also one of the AM FD agents (shorter guy with blonde shaggy type hair) was on his cellphone at the front desk watching videos and texting and had his AirPods in the next day during breakfast while also drinking the Starbucks coffee at the front and never smiled at anyone. I’m picky on service and thought it was unprofessional. Great hotel honestly! The staff I would say is below average and needs some training on service and hospitality to give better scores etc.

2

Timothy

17 Oct 2025

·

Stayed 1 night

Booked a room with 2 queen beds and a pull out couch through Expedia. Got there the night of the booking and was told at the front desk that they don't have any double queen rooms and they can "upgrade" me to a single king with a pull out couch. Well if that's what I wanted I would have booked it that way! So I said that would not work and the lady at the front desk said "well you booked through a 3rd party so that's what you get. I can't magically make a room with 2 queen beds appear and next time you should book directly through the hotel". So needless to say I will never stay at a Hyatt hotel again and had to look for another booking at 10pm because they gave away the room I booked.

8

Scott

16 Jun 2025

·

Stayed 1 night

We had a reservation for months. The day we were to arrive I got a call letting me know the hotel couldn’t honor my reservation because they overbooked. How was that my problem when I booked months In advance? Hotels.com couldn’t do anything about it. Had to call the hotel and they accommodated me to a smaller bedroom and said I would get a refund (which I didn’t get by the way) My small rooms couch had a stain that hadn’t been cleaned and popcor around it. Overall the hotel is a nice one and it’s walking distance to Texas Tech Campus

8

Yvelises

4 Nov 2025

·

Stayed 2 nights

Morning staff was excellent. They retrieved m medicine when I left it behind and held it until I came to pick it up.

10

Patrick

29 Dec 2025

·

Stayed 1 night

Check in was great by Michael at the front desk. He quickly corrected so minor problem in the room. Good experience.

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Location

Excellent for Texas Tech visits and walking to restaurants; many guests felt the area was safe and convenient. Some reported late-night street or bar noise.

Related guest reviews

10

Scott

13 Jul 2025

·

Stayed 1 night

Convenient to Tech, downtown.

10

James

12 Dec 2025

·

Stayed 1 night

Great stay at a nice hotel. Wonderful location for TT activities.

10

Daniella

8 May 2023

·

Stayed 1 night

Great location to the school and stadium. Walking distance to great restaurants and shopping.

10

Beverly

15 Jul 2025

·

Stayed 1 night

Very nice property, centrally located to LHUCA, Buddy Holly and other venues and food, nite spots. Safe and easily walkable.

10

Tina

30 Mar 2025

·

Stayed 2 nights

Perfect location

10

alan

10 Sept 2025

·

Stayed 1 night

Nice staff, great location and clean!! Definitely will be back.

6

Daniel

5 Mar 2025

·

Stayed 2 nights

Noise insulation needs to improve. Being so close the bars and having the cops showing at 1 and 2 AM to calm kids down was not a pleasant experience

8

Mark

4 Apr 2025

·

Stayed 1 night

Walking distance near small shops and surrounded by student living. Very nice area to walk around

10

Emmanuel

22 Mar 2023

·

Stayed 1 night

Great location

10

Michael

1 May 2025

·

Stayed 1 night

Clean and friendly. Perfect location.

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Dining

Complimentary breakfast is commonly appreciated for variety, but quality and replenishment are inconsistent. There is no full restaurant; offerings center on a small lobby bar and grab-and-go items.

Related guest reviews

10

Gail

30 Sept 2025

·

Stayed 1 night

AC was great. Front desk ladies were very helpful and friendly. I met Sheila today who has worked there for 8 years. She was delightful. Would give everything a 10 including the complimentary breakfast.

8

Luba

29 Jul 2025

·

Stayed 3 nights

Our stay was good and comfortable. Service was ok. We had to ask for our room to be serviced 2 or 3 times. The breakfast wasn’t very good and the coffee was old and cold even one hour before it was supposed to end.

8

Elizabeth

20 Jun 2025

·

Stayed 1 night

Property clean and friendly and room was nice. Stopped at the restaurant/bar area - snack had stale crackers and not much of a selection of wine but several liquor options based on all the bottles.

10

Makayla

1 Nov 2025

·

Stayed 1 night

Honestly out of all hotels I’ve been to, this was the best so far. The breakfast was great, we loved the room. Everything was just amazing. I would so come here again.

8

Stephanie

27 Dec 2024

·

Stayed 1 night

The pool was heated and very warm which was nice! The front desk was very nice and helpful. The pullout bed didn't have sheet or pillow case but when i called to the front desk it was immediately brought up so that was great. My only complaint was regarding breakfast. Breakfast was until 9 so I went down at 8:30 the fresh toast was never refilled, the half and half spout looked like it had been sitting there all morning.. it was out so it was refilled but it still had nasty film..bananas we're not refilled and the only reason why bagals and fruit were refilled was because someone specifically asked. Other than that, it was a good stay.

10

Michael

21 Jan 2025

·

Stayed 1 night

I like the layout a lot. The bed was comfy and the price was good. This is an overall very good experience. The breakfast was the only thing lacking. Could use a waffle maker.

6

Anthony

20 Jan 2025

·

Stayed 1 night

Was okay. Breakfast was not good at all. Poor quality and most of the food was burnt. Property neglected to salt the walkways and sidewalks so extremely slippery.

10

Melissa

20 Jul 2025

·

Stayed 4 nights

We enjoyed the breakfast and access to a microwave. They also have a small lobby bar.

6

Timothy

21 Jun 2025

·

Stayed 1 night

No real restaurant and limited bar. Not as advertised

6

Atticus

4 Aug 2025

·

Stayed 1 night

The breakfast buffet was terrible, there were dead flys all over the windows. The furniture in the room was damaged. The staff was nice and helpful, that was the good part.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$113
February	US$141
March	US$141
April	US$196
May	US$189
June	US$155
July	US$121
August	US$150
September	US$151
October	US$167
November	US$139
December	US$129

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $403	18 $523	19 $505
20 $135	21 $180	22 $664	23 $141	24 $139	25	26
27 $123	28 $133	29 $221	30 $133

Su	Mo	Tu	We	Th	Fr	Sa
				1 $121	2 $138	3 $121
4 $112	5 $112	6 $113	7 $112	8 $113	9 $172	10 $396
11 $172	12 $122	13 $121	14 $154	15 $207	16	17
18 $112	19 $112	20 $112	21 $112	22 $112	23 $141	24 $121
25 $112	26 $112	27 $112	28 $112	29 $126	30	31

Hyatt Place Lubbock

Prices for Hyatt Place Lubbock

Monthly average prices

About this property

Location

Room options

Room, Multiple Beds (Double Queen)

King Suite 2 Room Suite

Room, 1 King Bed with Sofa Bed

Room, Multiple Beds, Accessible, Bathtub (Double Queen)

Room, 1 King Bed with Sofa Bed (King High Floor)

Room, 1 King Bed with Sofa Bed, Accessible, Bathtub

Room, Multiple Beds (Double Queen High Floor)

Guest reviews of Hyatt Place Lubbock

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hyatt Place Lubbock

Prices for upcoming dates