Hotel Indigo Naperville Riverwalk by IHG

Name: Hotel Indigo Naperville Riverwalk by IHG
Address: 120 Water Street, Naperville, Illinois, United States of America, Naperville, Illinois, US
Price range: US$180–US$379 per night
Rating: 9

US$250

/ night

Avg. for September

Hotel Indigo Naperville Riverwalk by IHG - Room

Hotel Indigo Naperville Riverwalk by IHG - Restaurant

Hotel Indigo Naperville Riverwalk by IHG - Bathroom

Select dates to see prices and availability

US$250

/ night

Avg. for September

Monthly average prices

Nightly prices at Hotel Indigo Naperville Riverwalk by IHG average US$155 in the cheapest month (February) and US$253 in the most expensive month (June), based on the last 12 months.

Average nightly price at Hotel Indigo Naperville Riverwalk by IHG by month, last 12 months (USD)
Month	Average price
January	US$156
February	US$155
March	US$178
April	US$225
May	US$223
June	US$253
July	US$220
August	US$252
September	US$250
October	US$234
November	US$211
December	US$206

Most expensive: June (~US$253)

Cheapest: February (~US$155)

About this property

Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a ballroom.

Parking
Restaurant
Non-smoking rooms
Business centre
Room service
Dry cleaning

Show all

Location

120 Water Street, Naperville, Illinois, United States of America

Dandelion Fountain (0.1 Miles)

Riverwalk (0.2 Miles)

Naper Settlement Museum (0.2 Miles)

Riverwalk Park (0.2 Miles)

Wentz Concert Hall (0.3 Miles)

North Central College (0.3 Miles)

More location info

Room options

Suite, 1 King Bed, Balcony, River View (Living Area)

Room details

1 Extra-Large Double Bed

Sleeps 3

750 ft²

Balcony

Air Conditioning

Wi-Fi (Free)

Separate Living Room

Suite, Multiple Beds, Accessible

Room details

2 Large Double Beds

and

1 Sofa Bed

Sleeps 5

750 ft²

Air Conditioning

Wi-Fi (Free)

Separate Living Room

Suite, 1 King Bed, Balcony (Living Area)

Room details

1 Extra-Large Double Bed

Sleeps 3

750 ft²

Balcony

Balcony or Terrace

Air Conditioning

Wi-Fi (Free)

Separate Living Room

Suite, 1 King Bed (1.5 Bathrooms, Living Area, Sofa)

Room details

1 Extra-Large Double Bed

Sleeps 3

700 ft²

Air Conditioning

Wi-Fi (Free)

Separate Living Room

Suite, 1 King Bed, Accessible (Living Area)

Room details

1 Extra-Large Double Bed

Sleeps 3

750 ft²

Balcony

Air Conditioning

Wi-Fi (Free)

Separate Living Room

Standard Room, 2 Queen Beds, River View

Room details

2 Large Double Beds

Sleeps 4

350 ft²

Air Conditioning

Wi-Fi (Free)

Private Bathroom

Standard Room, 1 King Bed

Room details

1 Extra-Large Double Bed

Sleeps 2

350 ft²

Air Conditioning

Wi-Fi (Free)

Private Bathroom

Suite, 1 King Bed, River View (Living Area)

Room details

1 Extra-Large Double Bed

Sleeps 3

750 ft²

Air Conditioning

Wi-Fi (Free)

Separate Living Room

Standard Room

Room details

1 Single Bed

Sleeps 2

400 ft²

Air Conditioning

Wi-Fi (Free)

Private Bathroom

Standard Room, 2 Queen Beds

Room details

2 Large Double Beds

Sleeps 4

350 ft²

Air Conditioning

Wi-Fi (Free)

Private Bathroom

Standard Room, 2 Queen Beds, Accessible

Room details

2 Large Double Beds

Sleeps 4

350 ft²

Balcony

Air Conditioning

Wi-Fi (Free)

Private Bathroom

Standard Room, 1 King Bed, Balcony

Room details

1 Extra-Large Double Bed

Sleeps 2

350 ft²

Balcony

Balcony or Terrace

Air Conditioning

Wi-Fi (Free)

Private Bathroom

Suite, 1 King Bed (Living Area)

Room details

1 Extra-Large Double Bed

Sleeps 3

750 ft²

Air Conditioning

Wi-Fi (Free)

Separate Living Room

Premium Room

Room details

1 Single Bed

Sleeps 2

400 ft²

Air Conditioning

Wi-Fi (Free)

Private Bathroom

Standard Room, 1 King Bed, Accessible

Room details

1 Extra-Large Double Bed

Sleeps 2

400 ft²

Air Conditioning

Wi-Fi (Free)

Private Bathroom

Standard Room, 1 King Bed, River View

Room details

1 Extra-Large Double Bed

Sleeps 2

350 ft²

Air Conditioning

Wi-Fi (Free)

Private Bathroom

Suite, Multiple Beds (Living Area)

Room details

2 Large Double Beds

and

1 Sofa Bed

Sleeps 5

700 ft²

Air Conditioning

Wi-Fi (Free)

Separate Living Room

Suite, 1 Bedroom, Balcony (Living Area)

Room details

1 Extra-Large Double Bed

Sleeps 3

750 ft²

Balcony

Air Conditioning

Wi-Fi (Free)

Separate Living Room

Standard Room, 1 King Bed, Balcony, River View

Room details

1 Extra-Large Double Bed

Sleeps 2

350 ft²

Balcony

Balcony or Terrace

Air Conditioning

Wi-Fi (Free)

Private Bathroom

Standard Room, 1 King Bed, Accessible, Balcony (River View)

Room details

1 Extra-Large Double Bed

Sleeps 2

400 ft²

Balcony

Balcony or Terrace

Air Conditioning

Wi-Fi (Free)

Private Bathroom

Guest reviews

Superb

Based on 1,001 verified reviews

Who stays here?

Business

25%

Couple

30%

Family

25%

Group

12%

Solo

What guests think

AI-generated summary based on recent guest reviews

Across recent reviews, Hotel Indigo Naperville Riverwalk by IHG is praised for its prime Riverwalk location, clean and stylish rooms, and friendly staff, with many guests also noting convenient free parking in the connected garage.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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What guests think

Common downsides include street and internal noise, lack of in room microwaves, dim lighting, and occasional maintenance issues such as loud AC, slow warming showers, or an out of service elevator. Breakfast and bar offerings are generally well liked, though some mention high prices, limited hours, or bar service inconsistencies. Overall, expect a comfortable, walkable stay with lively surroundings.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

On site bar and restaurants, including a rooftop option, are praised, and the connected garage offers convenient free parking. Some report a second elevator out and note rooms generally lack microwaves.

Related guest reviews

Carol

10 Jul 2024

Stayed 1 night

Great location in Naperville. They have a nice restaurant and bar on the same level with check-in. Lots of dining and drinking options nearby. Plus, it’s right on the Riverwalk.

Julie

25 May 2023

Stayed 2 nights

I had a great experience. The only thing I have a problem with is the cost of the rooms and the fact that they need to be updated. No microwave

Steven

19 Jun 2025

Stayed 1 night

This seemed like a fancy hotel. That takes pets. Was very peaceful and quiet. Love the murals on the walls. Room was spacious and very clean. Very happy. There was no microwave in the room, but the front desk heated up some food for me. Very nice staff.

laura

12 Dec 2022

Stayed 2 nights

Enjoyed the Plank bar and breakfast. Kim was great. Need 2nd elevator fixed. Lighting in room was not good. Luke warm trickle shower not good. Need softer toilet tissue and Kleenex. No conditioner. Had to get 2 extra blankets as room was chilly even at 73 degrees. Closet space too short. TV constantly had to be reset to input HDMI 3 when turned on. A lot on cons for price of room. Shower base was terrible. No towel holders.

Alejandro

6 Nov 2024

Stayed 5 nights

Great location, friendly staff, rooms are good and on-site parking make the hotel very convenient.

Salvador

1 Dec 2024

Stayed 4 nights

Excellent accommodations. Plenty of dining options within walking area Convenient and free parking Staff very courteous and helpful. Great place to stay right in beautiful downtown Naperville

Bartholomew

16 Feb 2025

Stayed 1 night

Great hotel. Great staff and the rooftop bar is great as well.

Jeffrey

13 Oct 2025

Stayed 2 nights

Parking ramp full. Had to drive through several times

Stephanie

11 Feb 2025

Stayed 2 nights

You need to explain the key card use in elevators, i found a lit of people list on the elevators. Also need access to a microwave!! Surprised they're not in rooms!

Henry

9 Jun 2024

Stayed 2 nights

Hotel Indigo is a beautiful hotel right on the Riverwalk and a short walk to restaurants, shops and parks. Really enjoyed my stay there, including a sunset dinner in their Santo Cielo restaurant. Highly recommend.

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AI-generated summary based on recent guest reviews

Cleanliness

Reviews consistently describe very clean rooms and public areas, with housekeeping generally attentive. A few guests noted lapses such as missed trash removal or odors.

Related guest reviews

Aisha

2 May 2025

Stayed 1 night

Halls smelled bad. Hotel is dark and gloomy

Amy

7 Dec 2025

Stayed 1 night

The room was not what I had thought I had booked and the concierge made no effort to check for another room. No ice machine on the floor. Funny smell. No to go coffee cups.the bar tender was hammered.

Marina

10 Jul 2025

Stayed 2 nights

Very clean, great service, very convenient

Christopher

3 Jun 2025

Stayed 1 night

Awesome, clean, and friendly

Jamie

2 Jun 2025

Stayed 1 night

Excellent location, clean room, very nice hotel overall

Brooke

27 Jun 2024

Stayed 2 nights

This is a really Lovely Hotel in an excellent location. Staff was friendly and helpful. A very clean room, which is always so very important to me. Bed was comfy. The only thing I can complain about is the coffee in the room is terrible. But coffee in the restaurant was delicious. A fantastic stay over all.

Alberto

29 Nov 2025

Stayed 3 nights

Garbage cans were not cleared, and didn’t refill the minibar.

Trina

27 Nov 2025

Stayed 3 nights

Clean, comfortable room and friendly, attentive staff.

Lisa

6 Jul 2025

Stayed 1 night

Super clean, close to Riverwalk, amazing shower!

Beth

4 May 2025

Stayed 3 nights

Always clean and comfortable. Love the location. It was loud early in AM and the manager was very responsive.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are modern, stylish, and generally comfortable, with some larger layouts, river views, and occasional balconies. Several mention noise, dim lighting, or loud AC, and a few note barn style bathroom doors offering limited privacy or small TVs.

Related guest reviews

Jenny

17 Jun 2024

Stayed 1 night

We were here for one night and enjoyed the hotel. Great location. Only downside was the bed (room 411) was very soft and sloped into the middle. Not good for backs and we feel it needs to be switched out. Very nice staff and we appreciated the free parking.

Traci

28 Jul 2025

Stayed 3 nights

Bed is comfortable Decor is gorgeous

Yolanda

4 Sept 2025

Stayed 1 night

The walkable distance to Sullivan’s Steakhouse from Hotel Indigo was great! We had an excellent River view room to watch the downtown activity.

Courtney

2 Aug 2025

Stayed 1 night

The hotel is clean and modern. The room was nicely decorated, and the balcony was a nice touch. The location is perfect, walkable to all downtown Naperville restaurants and bars. My only complaint is that I thought $300+ per night was a bit overpriced.

Donielle

12 Feb 2024

Stayed 1 night

Everything was wonderful! We had an amazing experience. My only suggestion would be the walls aren’t insulated well. It’s very noisy, you can hear the next room etc.

Cameron

13 May 2024

Stayed 1 night

Beautiful property, get the room with the balcony!

Sheela

12 Jan 2025

Stayed 2 nights

There were a few small issues I had, I was not able to regulate the heat in the room, the laminate flooring was chipped in several places and it is loud when other guests walk on the floor above

Nadeem

1 Jun 2025

Stayed 2 nights

There is too much noise in the rooms due to activities in the street below late into the night and one can not have a restful sleep

Kristine

24 Nov 2025

Stayed 2 nights

Staff was so warm and friendly! Location was perfect to enjoy shopping, dining, and all the wonderful amenities Naperville has to offer! Only downside is the non-private bathroom door.

Julie

29 Aug 2024

Stayed 1 night

We only stayed one night but the hotel was very nice. We had a river walk view. Food and drink from Plank was top notch. My only complaint is the AC is very loud and kept me up most of the night. I will still stay there again next time I’m in town.

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AI-generated summary based on recent guest reviews

Service

Service is widely praised as friendly, welcoming, and helpful, with several staff called out by name. Occasional issues include sparse check in information, slow breakfast service, or unresponsive management.

Related guest reviews

BRYAN

9 Feb 2025

Stayed 4 nights

Edwin was a great help when we checked in and resolving the tv issues. place very clean and staff friendly!

Kenna

8 Dec 2024

Stayed 1 night

The staff are top notch and everyone is accommodating and professional!

Ki Seok

23 Jun 2025

Stayed 2 nights

Lauren was super kind and helped us whenever ask for anything. She is the best and will come back to this hotel next time because of service

Kristine

24 Nov 2025

Stayed 2 nights

Staff was so warm and friendly! Location was perfect to enjoy shopping, dining, and all the wonderful amenities Naperville has to offer! Only downside is the non-private bathroom door.

Evelyn

28 Sept 2025

Stayed 1 night

Great stay. We stayed one night and customer service was top notch. Drinks at the bar were delicious!!!! We will be back!!! Thank you!!!!

Carol

14 Oct 2024

Stayed 1 night

Free parking was great! There is a garage connected to the hotel. The hotel was nice, however, the lighting inside the room was very dim and a lightbulb in one of the lamps protruded above the shade so made for a glare in your face. The down rods connected to the window treatments are made of a pliable plastic (not stiff), so it made opening/closing the treatments a bit challenging. The nightstand in between the 2 beds was only about 12" wide. It looked ridiculous and was not big enough if you had an iPad and a phone, book or water for 2 guests to place on it. Wait staff at breakfast were very slow, but the food was good. It set us back on our agenda for the day. For the money, I would not stay there again.

Emma

21 Jul 2024

Stayed 3 nights

Edgar at the front desk was incredible.

Somalia

23 Feb 2025

Stayed 1 night

My experience at Hotel Indigo was great. However, my check in process with the staff was extremely off putting. The gentleman who checked me in did not give me any welcome Information whatsoever. I had to listen to the woman next to him who was checking someone else in to hear about the parking pass, what the hotel has to offer, and other important things I needed for my stay.

Christi lol

9 Jun 2024

Stayed 3 nights

I had a concern about a fee I didn’t expect, and the manager ignored my email and was not helpful. The hotel is nice, and in a great location to food and shops.

Trina

27 Nov 2025

Stayed 3 nights

Clean, comfortable room and friendly, attentive staff.

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AI-generated summary based on recent guest reviews

Location

Standout downtown location by the Riverwalk, walkable to shops, restaurants, bars, and transit, with convenient parking. Some guests experienced noise from the lively area.

Related guest reviews

Wendy

13 Apr 2025

Stayed 1 night

Excellent location!! Walkable to several restaurants, bars, shopping!

Joe

8 Sept 2025

Stayed 1 night

Great hotel in the heart of it all... shops, dining, river walk.

Katie

7 Jul 2025

Stayed 2 nights

It’s in a great location close to a lot of restaurants and bars.

Nadeem

1 Jun 2025

Stayed 2 nights

There is too much noise in the rooms due to activities in the street below late into the night and one can not have a restful sleep

Michelle

16 Dec 2023

Stayed 1 night

The property is in a very convenient location to restaurants and shopping. We were able to walk everywhere. The only problem we had was that it was noisy and hard to relax. There was a person singing with a speaker outside and three floors below our room but it was so loud we could still hear it with the fan and tv on. Hard to relax with that. We didn’t say anything about this as we didn’t want to make a big fuss. The noise ended around 9 pm. The noise in the hotel hallway was loud too. Overall the stay was worth it to it being conveniently located to shops and restaurants.

Jamie

2 Jun 2025

Stayed 1 night

Excellent location, clean room, very nice hotel overall

Alejandro

6 Nov 2024

Stayed 5 nights

Great location, friendly staff, rooms are good and on-site parking make the hotel very convenient.

Diane

15 Dec 2024

Stayed 2 nights

Perfect downtown location, on the riverwalk and close to great restaurants.

Lorena

22 Jul 2025

Stayed 1 night

Enjoyed the area around it, felt very walkable.

Richard

2 Dec 2024

Stayed 4 nights

We spent the Thanksgiving week here visiting friends. First time in Naperville. Really nice hotel with an incredibly friendly staff. We had the river view which was nice and worth the extra cost. If you’re staying in Naperville this is the place to stay. Within walking distance of shops, restaurants, and bars. Wine bar and ice cream right next door. And about a 15 minute walk to the METRA train station. It was very cold so we used Uber which was less than $10 with tip.

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AI-generated summary based on recent guest reviews

Dining

Breakfast and on site restaurants get strong marks for quality and drinks. Some mention high prices, limited hours or options, or inconsistent bar service.

Related guest reviews

Carol

10 Jul 2024

Stayed 1 night

Great location in Naperville. They have a nice restaurant and bar on the same level with check-in. Lots of dining and drinking options nearby. Plus, it’s right on the Riverwalk.

Robert

3 Jul 2024

Stayed 2 nights

Enjoyed the stay. Very convenient. Wished for more in hotel eating availability

Bernadine

30 Nov 2024

Stayed 2 nights

Beautiful hotel in a lively part of town. Excellent restaurant.

Drew

12 Jun 2025

Stayed 2 nights

Every single thing we planned to do was within a half mile of the hotel. Staff was very friendly and helpful. Hotel bar was good and comfortable. Breakfast at the restaurant was delicious. Some of it was an upscale price but it's for an upscale experience.

Waldemar

26 Nov 2024

Stayed 1 night

Breakfast.

Evelyn

28 Sept 2025

Stayed 1 night

Great stay. We stayed one night and customer service was top notch. Drinks at the bar were delicious!!!! We will be back!!! Thank you!!!!

Elena

15 Dec 2024

Stayed 2 nights

After paying the full price over $600 I still got charged almost $90 for additional fees. The hotel is not a resort, those fees should not be added. They have snacks in the rooms at extra charge, these should be complementary if the hotel charges extra resort fees. These are unnecessary to have in a room, because the hotel already has a market for guest to purchase. Only 2 thin shower towels for 4 guests, just unacceptable. No microwave, no access to drinking water and the ice machines are difficult to located. The breakfast was great and worth it, the servers are great. The PM bar service was not very welcoming. Nice hotel but the $$$ is not worth it.

Brooke

27 Jun 2024

Stayed 2 nights

Sven

11 Dec 2023

Stayed 3 nights

Loved the breakfast staff!

Henry

9 Jun 2024

Stayed 2 nights

Was this helpful?

AI-generated summary based on recent guest reviews

Allan

3 weeks ago

Stayed 2 nights

Great!

Meredith

10 Aug 2026

Stayed 2 nights

Perfect location to spend time in downtown Naperville. Free self parking was a plus. Not sure the room rates are justified with such limited onsite amenities, however I wouldn’t mind staying here in the future.

Erica

2 Aug 2026

Stayed 1 night

The front desk was super helpful and friendly. The room was beautiful and it was super clean. The blow dryer was broken and I took it down to get a new one and the amazing man at the front desk handed me a brand new blow dryer in the box. We ate at Santo Cielo for our 10 year anniversary and everything we had was absolutely amazing. They brought out 2 complimentary glasses of champagne with a candle for us to blow put together and a complimentary dessert. Our waitress was so sweet and kind. The view was gorgeous. The river walk was stunning at night. We stopped at the Plank and had a night cap. The bartender was amazing! We went back to our hotel room and slept like a rock. The next morning we ate breakfast at the Plank, it was so good! We walked around and shopped the next morning and had a blast. We’re not ready to leave lol I’d definitely recommend going there! Especially if you’re celebrating anything!

Matthew

1 Aug 2026

Stayed 4 nights

Everything was amazing !!

Mark

30 Jul 2026

Stayed 5 nights

The beds are very comfortable, some privacy issues with the bathroom if you’re travelling with friends, but not a big deal. The F&B offerings are excellent in the hotel and around it. Also, many thanks to the wonderful Front Desk staff who were able to extend our stay over a busy wedding weekend and the housekeeping staff for putting up with all the mess. Would definitely stay again.

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

Check-in from 15:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs about Hotel Indigo Naperville Riverwalk by IHG

Is parking available at the property?

Free self-parking is available on-site, but it is limited. No reservation is required.

Is breakfast offered at the hotel?

Breakfast is available, with fees applicable for additional guests beyond the two adults included in certain rate plans. Specific serving hours are not mentioned.

Does the hotel allow pets?

Pets are allowed in specific rooms only, with a maximum pet deposit of USD 150 per night. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is at 15:00 and check-out is at 12:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific details about bathrooms and pool access features are not provided.

Where is the hotel located in relation to local attractions?

The hotel is located in the heart of Naperville, just steps from the Riverwalk and Naper Settlement Museum, approximately 0.2 miles from Riverwalk Park and the Naperville Convention & Visitors Bureau.

What are the hotel's policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

Have a question?

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Prices for upcoming dates

September 2026

October 2026

Cheaper

Pricier

Average nightly price across deals, with taxes & fees.

Prices in USD for 2 guests, updated daily.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Check-in must be done by someone who is at least 21 years old.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The property allows pets in specific rooms only and has other pet restrictions. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
A car is recommended for transportation to and from this property.
Contactless check-in and contactless check-out are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Pet deposit: USD 150 per night
Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Su	Mo	Tu	We	Th	Fr	Sa
				1 $298	2	3
4 $182	5 $281	6 $368	7 $330	8 $279	9	10
11 $278	12 $295	13	14 $361	15 $302	16 $289	17
18 $267	19 $322	20 $353	21 $296	22 $267	23 $319	24
25 $239	26 $289	27 $322	28 $311	29 $267	30 $279	31 $273

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $271	18 $272	19
20 $180	21 $323	22	23	24 $265	25 $320	26
27 $184	28 $294	29 $355	30 $379