Bahia Principe Explore Legend - Hyatt Inclusive Collection - All Inclusive
From
$249
/ night
Prices for Bahia Principe Explore Legend - Hyatt Inclusive Collection - All Inclusive
Select dates to see prices and availability
From
$249
/ night
Monthly average prices
Nightly prices at Bahia Principe Explore Legend - Hyatt Inclusive Collection - All Inclusive average $223 in September, the cheapest month, and $1,357 in April, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| February | $388 |
| March | $615 |
| April | $1,357 |
| May | $248 |
| June | $233 |
| July | $315 |
| August | $785 |
| September | $223 |
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Most expensive: April (~$1,357)
Cheapest: September (~$223)
About this property
Experience luxury at this all-inclusive resort with 2 outdoor pools, a full-service spa, and 4 on-site restaurants.
Location
Located on the beach, Bahia Principe Explore Legend - Hyatt Inclusive Collection - All Inclusive is in Bávaro, a neighborhood in Punta Cana. Cana Bay Golf Club and Iberostar Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Arena Gorda Beach and Cortecito Beach. Traveling with kids? Consider Sirenis Aquagames Water Park and Splash Water Park. Fishing offers a great chance to get out on the surrounding water, or you can seek out an adventure with horse riding nearby.
Parking
Airport shuttle
Restaurant
Swimming pool
Business Center
Room Service
Location
Arena Gorda - Macao, Provincia La Altagracia, Punta Cana, Dominican Republic
Guest reviews of Bahia Principe Explore Legend - Hyatt Inclusive Collection - All Inclusive
8.5
Fabulous
Based on 441 verified reviews
Who stays here?
Couple
10%
Family
89%
What guests think
AI-generated summary based on recent guest reviews
Bahia Principe Fantasia Punta Cana - All Inclusive is widely praised for being very family-friendly with lively pools, a castle-themed setting and kids’ activities, while feedback often notes dated rooms, mixed food quality, and uneven service and maintenance.
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What guests think
Bahia Principe Fantasia Punta Cana - All Inclusive is widely praised for being very family-friendly with lively pools, a castle-themed setting and kids’ activities, while feedback often notes dated rooms, mixed food quality, and uneven service and maintenance.
Families like the water park and the ability to use nearby Bahia facilities, but parts of the complex are far and require shuttles, and the beach can have heavy seaweed and persistent vendors. Cleanliness reports vary: many found rooms spotless, while others mentioned roaches, mosquitoes and dirty buffet dishes. Dinner reservations are often hard to get, though several a la carte venues such as Italian and Mexican receive compliments. Expect a fun, kid-focused stay with welcoming moments, balanced by aging rooms and occasional operational hiccups.
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AI-generated summary based on recent guest reviews
Facilities
Guests highlight the pools, water park, kids’ club and access to sister Bahia properties. Downsides include a spread-out layout needing shuttles, occasional closures, a lack of elevators in some buildings, and frequent seaweed at the beach.
Related guest reviews
8
Tomas
Aug 27, 2025
·
Stayed 8 nights
Great experience, the only thing I was not pleased about was the walk distance to the beach, but there is transportation available. Great staff!
Great experience, the only thing I was not pleased about was the walk distance to the beach, but there is transportation available. Great staff!
10
Felix
Aug 13, 2025
·
Stayed 6 nights
The beach was a mess, full of salgazo
The beach was a mess, full of salgazo
8
Katherine
Nov 11, 2025
·
Stayed 3 nights
Had a fantastic stay and recommend especially for those with small kids. Yohanna at front desk was especially great for check in and reservations for check in. The golf cart situation is easy to tour the entire Bahia resort. Food was fine I found the buffets were better than the a la carte. The staff was very very friendly very hospitable. My only feedback on last day on the grand side I tried to get towels 10am and they never had any for four hours plus. Pretty unacceptable to be out of towels pool side so early in morning My kid LOVED the pirate show great entertainment for kids
Had a fantastic stay and recommend especially for those with small kids. Yohanna at front desk was especially great for check in and reservations for check in. The golf cart situation is easy to tour the entire Bahia resort. Food was fine I found the buffets were better than the a la carte. The staff was very very friendly very hospitable. My only feedback on last day on the grand side I tried to get towels 10am and they never had any for four hours plus. Pretty unacceptable to be out of towels pool side so early in morning My kid LOVED the pirate show great entertainment for kids
8
Laszlo
Nov 28, 2025
·
Stayed 12 nights
The best parts of the trip were the people. Dominican people love kids and most of them tried to make our son feel good and played with him so he had a great time. Our room was cleaned very well. One weird part we noticed was that they didn’t really bother cleaning the stairs going up and down to our floor. We literally saw the exact same dead bugs in the same spot for the entire time there. That was odd as the room cleaning was great. The best restaurants were Il Capricio and Le Gourmet. Great food and service. The water park was lots of fun for our son and they had a few foam pool parties in the main pool, those were great fun. Entertainment was good, although one negative experience for us was that when they had the kids parties, the music was way too loud. My Apple watch registered a peak of 107dB - sound at this levels will cause ear damage in minutes. I had to move our son away from the speakers as I was trying to protect his hearing. Overall we enjoyed our time and would recommend this resort. It’s not perfect but nothing is, and we hope to be back one day.
The best parts of the trip were the people. Dominican people love kids and most of them tried to make our son feel good and played with him so he had a great time. Our room was cleaned very well. One weird part we noticed was that they didn’t really bother cleaning the stairs going up and down to our floor. We literally saw the exact same dead bugs in the same spot for the entire time there. That was odd as the room cleaning was great. The best restaurants were Il Capricio and Le Gourmet. Great food and service. The water park was lots of fun for our son and they had a few foam pool parties in the main pool, those were great fun. Entertainment was good, although one negative experience for us was that when they had the kids parties, the music was way too loud. My Apple watch registered a peak of 107dB - sound at this levels will cause ear damage in minutes. I had to move our son away from the speakers as I was trying to protect his hearing. Overall we enjoyed our time and would recommend this resort. It’s not perfect but nothing is, and we hope to be back one day.
8
Guzal
Jul 6, 2025
·
Stayed 5 nights
Our check in was with Yohanna, she helped us with smile. We were checking in with friends and another receptionist gave our friends room already being used by someone and they had to change it. Resort is nice and clean. Cleaning lady Zila was cleaning our room every day she is very nice, she did her job absolutely fantastic. Entertainment group is great! Alfredo is cool! I loved afternoon entertainment for adults. The reason I didn’t add another star is there supposed to be security on kids slides in water park. Kids don’t wait and go on a slide and end up kicking my child his back. Another reason is teens after 5pm in pool try to touch you if you come without husband it’s not safe. Parents don’t watch teens it’s very dangerous and they didn’t have bracelets. Other than that it’s beautiful vacation. June and July the beach is full of sargassum. If you beach lover you can’t go in during this season.
Our check in was with Yohanna, she helped us with smile. We were checking in with friends and another receptionist gave our friends room already being used by someone and they had to change it. Resort is nice and clean. Cleaning lady Zila was cleaning our room every day she is very nice, she did her job absolutely fantastic. Entertainment group is great! Alfredo is cool! I loved afternoon entertainment for adults. The reason I didn’t add another star is there supposed to be security on kids slides in water park. Kids don’t wait and go on a slide and end up kicking my child his back. Another reason is teens after 5pm in pool try to touch you if you come without husband it’s not safe. Parents don’t watch teens it’s very dangerous and they didn’t have bracelets. Other than that it’s beautiful vacation. June and July the beach is full of sargassum. If you beach lover you can’t go in during this season.
6
Shantel
Jun 16, 2025
·
Stayed 8 nights
While ordering food from "The Truck" the server kept putting our food on one plate as if we didn't place three different orders. When I confronted her about it, she refused to fix the issue. I had to go back and replace my order until we got what we wanted.The next day we went back for lunch, at "The Truck", ordered three separate meals, just for the server to place our meals on one plate yet again. Mind you I don't eat meat, and she literally placed my meal in with the meat meals my siblings ordered for themselves. I confronted her about her actions yet again, one of the staff handed her back the plate and she took the plate back just to put the food on three small plate. I literally had to ask for a supervisor to make a complaint. This was very unprofessional and I honestly feel as though we were being targeted because this happened to no other family members. The supervisor did step in however to speak to the staff and had her prepare three separate meal as we requested. The hotel was doing renovations on most of the things I picked the hotel for. The teen loft was not open due to renovations nor was the game center. Wish the hotel mentioned that ahead of time. The 24 hour gym was never 24 hours it closed at 10:00pm. The beach had too many seaweed. The sales people on the beach was always interrupting our peace, even after saying no to what they were selling, they would still try and convince us to say yes. It was so hard to relax on the beach with that.
While ordering food from "The Truck" the server kept putting our food on one plate as if we didn't place three different orders. When I confronted her about it, she refused to fix the issue. I had to go back and replace my order until we got what we wanted.The next day we went back for lunch, at "The Truck", ordered three separate meals, just for the server to place our meals on one plate yet again. Mind you I don't eat meat, and she literally placed my meal in with the meat meals my siblings ordered for themselves. I confronted her about her actions yet again, one of the staff handed her back the plate and she took the plate back just to put the food on three small plate. I literally had to ask for a supervisor to make a complaint. This was very unprofessional and I honestly feel as though we were being targeted because this happened to no other family members. The supervisor did step in however to speak to the staff and had her prepare three separate meal as we requested. The hotel was doing renovations on most of the things I picked the hotel for. The teen loft was not open due to renovations nor was the game center. Wish the hotel mentioned that ahead of time. The 24 hour gym was never 24 hours it closed at 10:00pm. The beach had too many seaweed. The sales people on the beach was always interrupting our peace, even after saying no to what they were selling, they would still try and convince us to say yes. It was so hard to relax on the beach with that.
8
Ria Eufel Bautista
Jul 11, 2025
·
Stayed 5 nights
It’s a huge resort, can access their other owned resorts via shuttle carts until midnight. Staffs were nice and helpful as well. Some facilities were outdated but still in good condition.
It’s a huge resort, can access their other owned resorts via shuttle carts until midnight. Staffs were nice and helpful as well. Some facilities were outdated but still in good condition.
10
Chetan
Jun 22, 2025
·
Stayed 5 nights
I would highly recommend this resorts. We stayed at fantasia property with kids (all inclusive )This resort has all options for all age group. We stayed 5 nights but it was not enough. Pool is everywhere and beach is accessible by walk or tram ( every 5 min). Beach water was not good because of so much sea weed. Other than beach water , everything was great . We enjoyed a lot and my kids had great time. I would recommend for at least one week or more .
I would highly recommend this resorts. We stayed at fantasia property with kids (all inclusive )This resort has all options for all age group. We stayed 5 nights but it was not enough. Pool is everywhere and beach is accessible by walk or tram ( every 5 min). Beach water was not good because of so much sea weed. Other than beach water , everything was great . We enjoyed a lot and my kids had great time. I would recommend for at least one week or more .
6
Karen
Aug 19, 2025
·
Stayed 3 nights
People are very nice and also their employees. Unfortunately this place there is No Elevator at all and need to be Upgraded! I book my reservation because they had a bowling alley , said it was Open ! They where closed .No Activity for teen kids or children older then 8 year old.
People are very nice and also their employees. Unfortunately this place there is No Elevator at all and need to be Upgraded! I book my reservation because they had a bowling alley , said it was Open ! They where closed .No Activity for teen kids or children older then 8 year old.
10
Nasheeba
Sep 25, 2025
·
Stayed 5 nights
It was an amazing stay at the resort esp if you are traveling with kids. It had a perfect combination of activities for both adults and kids. The property were upto date with ongoing construction in some area of the resort, but it didnt effect the stay. The staffs are super helpful and friendly. The water park for the kids is perfect. Overall amazing experience with everything.
It was an amazing stay at the resort esp if you are traveling with kids. It had a perfect combination of activities for both adults and kids. The property were upto date with ongoing construction in some area of the resort, but it didnt effect the stay. The staffs are super helpful and friendly. The water park for the kids is perfect. Overall amazing experience with everything.
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is inconsistent: many report clean rooms and well-kept grounds, while recurring complaints cite dirty buffet dishes, pests (roaches/mosquitoes), musty odors and some maintenance grime.
Related guest reviews
10
Rosimere
Oct 30, 2025
·
Stayed 5 nights
Todos da equipe são ótimos! Alguns são mais fechados, mas no geral a maioria são maravilhosos e muito atenciosos! Nosso quarto não estava tão limpo quando chegamos, mas depois nas limpezas diárias ficou ok. O resort precisa de atenção a baratas, principalmente no restaurante brasileiro e no garden circus
Todos da equipe são ótimos! Alguns são mais fechados, mas no geral a maioria são maravilhosos e muito atenciosos! Nosso quarto não estava tão limpo quando chegamos, mas depois nas limpezas diárias ficou ok. O resort precisa de atenção a baratas, principalmente no restaurante brasileiro e no garden circus
10
Yerisel
Nov 10, 2025
·
Stayed 4 nights
I loved this place the staff were amazing super nice and helpful. Food was great everyday they had a different culture meal. Room was always cleaned and mini bar restocked. Would recommend and definitely would go again. I loved that they had activities for the children everyday something fun and new
I loved this place the staff were amazing super nice and helpful. Food was great everyday they had a different culture meal. Room was always cleaned and mini bar restocked. Would recommend and definitely would go again. I loved that they had activities for the children everyday something fun and new
4
Silvia
Aug 21, 2025
·
Stayed 4 nights
En la habitación muchas cucarachas, en general bien pero pésima la limpieza del hotel.
En la habitación muchas cucarachas, en general bien pero pésima la limpieza del hotel.
10
Stacie
Oct 11, 2025
·
Stayed 6 nights
We were very nervous for our stay after reading and reviews. We are frequent travelers. The rooms are a tad outdated but they are CLEAN!! The maids do a wonderful job. We saw staff members working on the hotel around the clock on updates. The food options at the buffet were good. It was tasty. The kids, loved every second. The staff was so friendly and nice with the children it was amazing. They truly look like they care that the kids have an amazing time. The entertainment as well is great. They had cute shows and lots of things to do during the day. This is the only resort we went to where 2/4 of us received bug bites so definitely take bug spray just in case. We would come back again!
We were very nervous for our stay after reading and reviews. We are frequent travelers. The rooms are a tad outdated but they are CLEAN!! The maids do a wonderful job. We saw staff members working on the hotel around the clock on updates. The food options at the buffet were good. It was tasty. The kids, loved every second. The staff was so friendly and nice with the children it was amazing. They truly look like they care that the kids have an amazing time. The entertainment as well is great. They had cute shows and lots of things to do during the day. This is the only resort we went to where 2/4 of us received bug bites so definitely take bug spray just in case. We would come back again!
6
Miriam
Jul 10, 2025
·
Stayed 4 nights
So many mosquitoes all around the resort. The shows were okay. Food was good. Rooms were nice but my rooms AC did not work properly.
So many mosquitoes all around the resort. The shows were okay. Food was good. Rooms were nice but my rooms AC did not work properly.
6
Joannn Enid Roa
Oct 20, 2025
·
Stayed 4 nights
Los platos de los buffets y los restaurantes mayormente estaban con residuos de comida vieja.
Los platos de los buffets y los restaurantes mayormente estaban con residuos de comida vieja.
8
Diamond
Jun 14, 2025
·
Stayed 5 nights
This property is absolutely beautiful. The staff is amazingly attentive and so helpful. All of the amenities are amazing as well only thing is this property has roaches. I saw 2 at the buffet, 1 crawling in the bread and the other crawling by the grills (but the grill was not on at the time). Then I saw one crawling in the main lobby on the floor and a staff member saw it and my mom and I watched him step on it, kick it afterwards then look around to see if anyone saw. Lastly, we went to have dinner at circus instead because the first 3 were spotted in the same building so this restaurant is extremely far from the main building and there were 2 in the bathroom when we went to use it after dinner. I got a picture of the one he stepped on and a video of the 2 in the restroom. They definitely have an ingestion to see them coming out during the day and in front of people. Thank God I did not see one in my room but still made me so nervous to eat the food. I only ate what I saw them make in front of me but doesn’t mean they weren’t on it in the back before being brought out to cook either. I was sad to leave how beautiful it was but wasn’t sad to leave the roaches.
This property is absolutely beautiful. The staff is amazingly attentive and so helpful. All of the amenities are amazing as well only thing is this property has roaches. I saw 2 at the buffet, 1 crawling in the bread and the other crawling by the grills (but the grill was not on at the time). Then I saw one crawling in the main lobby on the floor and a staff member saw it and my mom and I watched him step on it, kick it afterwards then look around to see if anyone saw. Lastly, we went to have dinner at circus instead because the first 3 were spotted in the same building so this restaurant is extremely far from the main building and there were 2 in the bathroom when we went to use it after dinner. I got a picture of the one he stepped on and a video of the 2 in the restroom. They definitely have an ingestion to see them coming out during the day and in front of people. Thank God I did not see one in my room but still made me so nervous to eat the food. I only ate what I saw them make in front of me but doesn’t mean they weren’t on it in the back before being brought out to cook either. I was sad to leave how beautiful it was but wasn’t sad to leave the roaches.
2
Jaimell Torres
Jun 19, 2025
·
Stayed 4 nights
Para empezar mi experiencia en este hotel fue excelente con respecto al servicio de los trabajadores. Son muy amables y serviciales. Claro. Todo el mundo trabaja por propina. Con respecto a la variedad de la comida. Es excelente. Hay mucha variedad en la comida. Ya sea desayuno y cena. Pero el hotel. No sirveeeeeeee. Está muy sucio. Hace 5 años atrás yo fui al Bahía Príncipe Gran Punta Cana. También estaba sucio y viejo. Ahora lo están remodelando. Hoy acabo de llegar de una estancia de 5 días al Bahía Príncipe Fantasía. Ya ese hotel no es nada con lo que muestran en las fotos. Está sucio, la limpieza es pésima, los platos te lo encuentras sucios cuando vas a cenar, los cubiertos también. Es asqueroso. Los vasos en la cena plásticos y viejos. El aire acondicionado de la habitación no enfría lo suficiente y hace mucho ruido en la noche. Significa que está viejo. Las sillas al menos deberían pintarlas. Están viejas y sucias. Y para colmo hace 5 años cuando fui al Gran Punta Cana, fui con mi niña chiquita y regreso con el virus manos pies y boca. Esta vez, 5 años después fui con la niña pero ya ella está más grande pero también llevé a mi niño varón de 1 año y medio. Y regreso con el virus de pies manos y boca. Con eso lo digo todo. En fin. No regreso más a ninguno de esos hoteles. Creo que vale la pena rentarse en una casa.
Para empezar mi experiencia en este hotel fue excelente con respecto al servicio de los trabajadores. Son muy amables y serviciales. Claro. Todo el mundo trabaja por propina. Con respecto a la variedad de la comida. Es excelente. Hay mucha variedad en la comida. Ya sea desayuno y cena. Pero el hotel. No sirveeeeeeee. Está muy sucio. Hace 5 años atrás yo fui al Bahía Príncipe Gran Punta Cana. También estaba sucio y viejo. Ahora lo están remodelando. Hoy acabo de llegar de una estancia de 5 días al Bahía Príncipe Fantasía. Ya ese hotel no es nada con lo que muestran en las fotos. Está sucio, la limpieza es pésima, los platos te lo encuentras sucios cuando vas a cenar, los cubiertos también. Es asqueroso. Los vasos en la cena plásticos y viejos. El aire acondicionado de la habitación no enfría lo suficiente y hace mucho ruido en la noche. Significa que está viejo. Las sillas al menos deberían pintarlas. Están viejas y sucias. Y para colmo hace 5 años cuando fui al Gran Punta Cana, fui con mi niña chiquita y regreso con el virus manos pies y boca. Esta vez, 5 años después fui con la niña pero ya ella está más grande pero también llevé a mi niño varón de 1 año y medio. Y regreso con el virus de pies manos y boca. Con eso lo digo todo. En fin. No regreso más a ninguno de esos hoteles. Creo que vale la pena rentarse en una casa.
4
Marsha
Jun 25, 2025
·
Stayed 3 nights
The rooms badly needs updating. Plus the rooms are not being cleaned properly. The shower walls were quite filthy, bathroom sinks dirty, musty smell in room and other locations on property. The beach and pools at beach needs some work. We were not able to use the beach as there were piles of sea weeds at the front of the water, right on the sand. So no one was able to get into the water. The food was OK, pool close to the rooms was also good.
The rooms badly needs updating. Plus the rooms are not being cleaned properly. The shower walls were quite filthy, bathroom sinks dirty, musty smell in room and other locations on property. The beach and pools at beach needs some work. We were not able to use the beach as there were piles of sea weeds at the front of the water, right on the sand. So no one was able to get into the water. The food was OK, pool close to the rooms was also good.
10
Debbie
Nov 28, 2025
·
Stayed 4 nights
From check out to check in, I can honestly say they have the friendliest and most helpful workers I’ve encountered at a resort. Their app made ordering room service and concierge a breeze! The room always clean when we came back from our day. The vendors there are not pushy at all and respect when you tell them you’re not interested. Also, this is a great resort especially if you have kids and you can access the other Bahia hotels pools and buffets as well which was nice- provided variety.
From check out to check in, I can honestly say they have the friendliest and most helpful workers I’ve encountered at a resort. Their app made ordering room service and concierge a breeze! The room always clean when we came back from our day. The vendors there are not pushy at all and respect when you tell them you’re not interested. Also, this is a great resort especially if you have kids and you can access the other Bahia hotels pools and buffets as well which was nice- provided variety.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are spacious for families but dated, with repeated notes about hard beds, humidity/odors, weak A/C, plumbing problems and worn fixtures; some enjoyed comfortable castle-view stays.
Related guest reviews
6
Enny Massiell
Jun 24, 2025
·
Stayed 8 nights
It was ok. The room was smelly. Not the room i rented it was suposed be the junior with a división for the Kids but i got a regular room. Ill give this room a 2 star.
It was ok. The room was smelly. Not the room i rented it was suposed be the junior with a división for the Kids but i got a regular room. Ill give this room a 2 star.
6
Raymond
Jul 11, 2025
·
Stayed 5 nights
The property is great for small children as they have the kids club and the water park area. The activities were great as well. The VIP access didn’t give us much. They just provided us with 20% off at the spa. We were able to go to the other resorts within the Bahia properties but we weren’t allowed to dine at their restaurants unless you booked a reservation. All of the restaurants were fully booked for 6 days upon our arrival to the resort. We were able to dine at the French and Italian restaurants which left a lot to be desired. They seemed to have trouble fitting people into the buffet and often times we were left waiting up to 20 minutes for water. The A.C. In the rooms are set to 20 degrees Celsius. At least ours wouldn’t go below that. After being in the July heat it wasn’t that much of a comfort. Our last day prior to check out the hot water in our room wasn’t functional. The beds were super hard and if you opt for a double bed room the beds are full sized beds. There were also no elevators in our particular villa. The beach had a bunch of seaweed I have to give it 3 stars because of the friendliness of the staff and their eagerness to try and help you. I’ve been to other resorts in D.R. And a majority of the staff has some understanding of English or other foreign languages but I found that hard to come by here. I would Avoid the people who try to reel you into the privilege club as they are very pushy. I probably won’t go back.
The property is great for small children as they have the kids club and the water park area. The activities were great as well. The VIP access didn’t give us much. They just provided us with 20% off at the spa. We were able to go to the other resorts within the Bahia properties but we weren’t allowed to dine at their restaurants unless you booked a reservation. All of the restaurants were fully booked for 6 days upon our arrival to the resort. We were able to dine at the French and Italian restaurants which left a lot to be desired. They seemed to have trouble fitting people into the buffet and often times we were left waiting up to 20 minutes for water. The A.C. In the rooms are set to 20 degrees Celsius. At least ours wouldn’t go below that. After being in the July heat it wasn’t that much of a comfort. Our last day prior to check out the hot water in our room wasn’t functional. The beds were super hard and if you opt for a double bed room the beds are full sized beds. There were also no elevators in our particular villa. The beach had a bunch of seaweed I have to give it 3 stars because of the friendliness of the staff and their eagerness to try and help you. I’ve been to other resorts in D.R. And a majority of the staff has some understanding of English or other foreign languages but I found that hard to come by here. I would Avoid the people who try to reel you into the privilege club as they are very pushy. I probably won’t go back.
6
Alexander
Oct 22, 2025
·
Stayed 5 nights
Overall rating is give it a solid 3. Resort: The resort is massive. It’s comprised of 5 sections and you ideally will need to take shuttles to visit the beach or some of the restaurants. The resort upkeep is impressive. From lawn care to making sure the resort looks well manicured. Room: Considering what the resort looks like, I was disappointed with the room. While fairly clean, you can tell the furniture was older, areas of the walls were visibly touched up with paint to give it a “clean look” but looked like a poor job. The bed wasn’t the most comfortable and felt as if you were laying on an old spring mattress. The bathroom was very dated, mirror had much wear with discoloring that’s hard not to stare at and due to possible years of water stains, we never used the hot tub. Food: I was pleasantly surprised at the food. The buffet was solid yet still my least favorite of the food. Some of the stations lacked signs for the dishes so sometimes hard to know what you’re getting. Mexican Restaurant was fantastic and wife wanted to eat there everyday. Indian Restaurant was delicious and surprisingly my favorite. Italian Restaurant was great and Italian is personally my least go to living in the states. Brazilian was awesome as well. Hospitality: This is hands down where I felt like the resort excels at. Despite having a giant water bug/roach (due to massive rain) visit us in our room, the staff quick to react. Made restaurants fun and made you feel welcomed.
Overall rating is give it a solid 3. Resort: The resort is massive. It’s comprised of 5 sections and you ideally will need to take shuttles to visit the beach or some of the restaurants. The resort upkeep is impressive. From lawn care to making sure the resort looks well manicured. Room: Considering what the resort looks like, I was disappointed with the room. While fairly clean, you can tell the furniture was older, areas of the walls were visibly touched up with paint to give it a “clean look” but looked like a poor job. The bed wasn’t the most comfortable and felt as if you were laying on an old spring mattress. The bathroom was very dated, mirror had much wear with discoloring that’s hard not to stare at and due to possible years of water stains, we never used the hot tub. Food: I was pleasantly surprised at the food. The buffet was solid yet still my least favorite of the food. Some of the stations lacked signs for the dishes so sometimes hard to know what you’re getting. Mexican Restaurant was fantastic and wife wanted to eat there everyday. Indian Restaurant was delicious and surprisingly my favorite. Italian Restaurant was great and Italian is personally my least go to living in the states. Brazilian was awesome as well. Hospitality: This is hands down where I felt like the resort excels at. Despite having a giant water bug/roach (due to massive rain) visit us in our room, the staff quick to react. Made restaurants fun and made you feel welcomed.
10
Mohammad
Oct 25, 2025
·
Stayed 6 nights
The plumbing fixtures need to be replaced. The building needs an elevator
The plumbing fixtures need to be replaced. The building needs an elevator
8
Nicholas Allen
May 20, 2025
·
Stayed 4 nights
Our room was pretty rundown with broken dresser drawers, a shower that the water temp control did not work and an AC that would not cool below 75°. The resort itself with pool and beach areas as well as other amenities were all great. Tipping FREQUENTLY is unfortunately the only way to get things done at this resort. We decided to ignore our room and “ok” service and enjoy the natural paradise that Punta Cana and Bavaro Beach offer.
Our room was pretty rundown with broken dresser drawers, a shower that the water temp control did not work and an AC that would not cool below 75°. The resort itself with pool and beach areas as well as other amenities were all great. Tipping FREQUENTLY is unfortunately the only way to get things done at this resort. We decided to ignore our room and “ok” service and enjoy the natural paradise that Punta Cana and Bavaro Beach offer.
10
Javier
Jul 31, 2025
·
Stayed 4 nights
Our family was treated really well by the staff. There was variety in the food options, much better than expected. Our Castle Front room was perfect for a family of 4, no troubles at all in the room. Highly recommended for families with children.
Our family was treated really well by the staff. There was variety in the food options, much better than expected. Our Castle Front room was perfect for a family of 4, no troubles at all in the room. Highly recommended for families with children.
8
Jasin
Nov 26, 2025
·
Everything was good, the staff was amazing!!!! The only issue we had was the room kinda smelled. They offered to switch me but we were already settled in. Food at buffet could be a little better!! But definitely coming back!!
Everything was good, the staff was amazing!!!! The only issue we had was the room kinda smelled. They offered to switch me but we were already settled in. Food at buffet could be a little better!! But definitely coming back!!
8
Danielle
Oct 28, 2025
·
Stayed 7 nights
Good stay at the hotel. Pool was excellent but rooms need an update.
Good stay at the hotel. Pool was excellent but rooms need an update.
6
Madeline
Jun 3, 2025
·
Stayed 3 nights
I stayed at room 98210, I was not able to use the tub because it has rust stains
I stayed at room 98210, I was not able to use the tub because it has rust stains
4
Nickesha
Aug 28, 2025
·
Stayed 6 nights
The room and the property is outdated and needs updating. The jet tub in the room was so discolored that I thought it was dirty and told my family not to touch it. The bathroom smelled like sewage after every shower. The smell then made the entire room reek, which made it difficult to relax in the room. The shower leaked and that was reported four times before someone finally checked and said he'd be back in the morning to fix it, but we didn't see him again, so we had to keep requesting towels to put on the floor to stop the water from pooling and creating a slip hazard. Many times housekeeping only made the bed, but didn't restock the mini bar, didn't provide face cloths, and didn't empty the trash. I would not return.
The room and the property is outdated and needs updating. The jet tub in the room was so discolored that I thought it was dirty and told my family not to touch it. The bathroom smelled like sewage after every shower. The smell then made the entire room reek, which made it difficult to relax in the room. The shower leaked and that was reported four times before someone finally checked and said he'd be back in the morning to fix it, but we didn't see him again, so we had to keep requesting towels to put on the floor to stop the water from pooling and creating a slip hazard. Many times housekeeping only made the bed, but didn't restock the mini bar, didn't provide face cloths, and didn't empty the trash. I would not return.
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AI-generated summary based on recent guest reviews
Service
Staff are often friendly and great with kids, yet service varies—buffet service can be slow or curt, reservations difficult, language barriers common, and responsiveness uneven unless tipping.
Related guest reviews
8
Ashan
Aug 19, 2025
·
Stayed 5 nights
8 out of 10. Rooms are slightly older and reservations are hard to get at in the restaurants for dinner, everything seems to be booked. Everyone works a bit slower than Mexico
8 out of 10. Rooms are slightly older and reservations are hard to get at in the restaurants for dinner, everything seems to be booked. Everyone works a bit slower than Mexico
8
Marielos
Oct 26, 2025
·
Stayed 5 nights
Everything was great but I didn’t like the service in the buffet area, the waitress didn’t check on you You constantly have to be looking for them when you needed something I feel the buffet area service needs to improve
Everything was great but I didn’t like the service in the buffet area, the waitress didn’t check on you You constantly have to be looking for them when you needed something I feel the buffet area service needs to improve
10
Yohan Rafael
Aug 26, 2025
·
Stayed 7 nights
My family amd I included our child love thos resort, we had an extremely great time and the staff was absolutely wonderful, i would to thank Juan, Disney, Yohannna, Kennedy, Jhoan, luis at the bar our cleaning lady, the waitresses at the restaurants and at the buffet they were absolutely wonderful and friendly and helpful with all our needs.Thank you guys for such a great time and we will definitely visit this resort again and again, the service was priceless.
My family amd I included our child love thos resort, we had an extremely great time and the staff was absolutely wonderful, i would to thank Juan, Disney, Yohannna, Kennedy, Jhoan, luis at the bar our cleaning lady, the waitresses at the restaurants and at the buffet they were absolutely wonderful and friendly and helpful with all our needs.Thank you guys for such a great time and we will definitely visit this resort again and again, the service was priceless.
8
Oliver
May 23, 2025
·
Stayed 7 nights
Stood at the bar for 15 minutes, no one even asked me for a drink. Let everyone visiting know this place needs a new staff for customer service. Nothing fancy about the rooms, need to live up to the standards , moldy stink from the bedsheets. Not too far from the airport, but the transit service could be better. Overall disappointment, since the service turned me off. Posting pictures of the staff that made me wait for nearly 20 minutes Isaul one of the managers took our complaints and acknowledged for their shortcomings and made us feel welcomed. The Spa here is really good Yasera was really professional and really good with her techniques, a must visit for every person who visits this resort. Marianny and Alexis had some really friendly entertainment and were nice to everyone, made the environment really warm and had good vibes.
Stood at the bar for 15 minutes, no one even asked me for a drink. Let everyone visiting know this place needs a new staff for customer service. Nothing fancy about the rooms, need to live up to the standards , moldy stink from the bedsheets. Not too far from the airport, but the transit service could be better. Overall disappointment, since the service turned me off. Posting pictures of the staff that made me wait for nearly 20 minutes Isaul one of the managers took our complaints and acknowledged for their shortcomings and made us feel welcomed. The Spa here is really good Yasera was really professional and really good with her techniques, a must visit for every person who visits this resort. Marianny and Alexis had some really friendly entertainment and were nice to everyone, made the environment really warm and had good vibes.
6
Mitchell Simon
Jul 18, 2025
·
Stayed 9 nights
Staff were amazing. From the porters to the cleaners, everyone was extremely friendly and helpful when needed. I would go back. It’s a kids resort, so keep that heavily in mind. The facilities were good, and there was what to do for the whole family. Dining options were diverse and getting around the resort was easy. The entire resort could use a coat of paint. The caulking in the bathrooms needs to be redone, and the restaurants could use some air conditioning. Checkin and check out was quick, the restaurant bookings and room service on their App made it very convenient. Water parks were fun. Pools were extremely crowded and at times felt a little scummy with the amount of sun screen from so many people. Swim up bars were good but busy at times. A thank you and a small tip seemed to go a very long way with the staff, they would go that extra mile to make your day. Great people, good resort, needs a little face lift. Would go back.
Staff were amazing. From the porters to the cleaners, everyone was extremely friendly and helpful when needed. I would go back. It’s a kids resort, so keep that heavily in mind. The facilities were good, and there was what to do for the whole family. Dining options were diverse and getting around the resort was easy. The entire resort could use a coat of paint. The caulking in the bathrooms needs to be redone, and the restaurants could use some air conditioning. Checkin and check out was quick, the restaurant bookings and room service on their App made it very convenient. Water parks were fun. Pools were extremely crowded and at times felt a little scummy with the amount of sun screen from so many people. Swim up bars were good but busy at times. A thank you and a small tip seemed to go a very long way with the staff, they would go that extra mile to make your day. Great people, good resort, needs a little face lift. Would go back.
4
Adrian
Oct 20, 2025
·
Stayed 5 nights
This hotel has many activities and much entertainment for the kids. However, I do not give this hotel a good review since my family and I weren’t helped as much as we needed. Staff is very rude and always have a terrible attitude. Transportation expects for you to know where you need to go on the first day of the trip but don't give directions properly. They made me walk from the very front of the hotel called “barrier” (not lobby) with my two small kids pitch dark outside. Since transportation did not want to pick us up even after they were called on the radio multiple times. The buffet staff and some of the staff on the restaurants have a nasty attitude and are so expressive that you can tell they are being sarcastic. I went to another restaurant outside of Bahia Prince and they have a better attitude and better service. However, like I said, this hotel is good if using only the app to reserve restaurants and plan your day activities ti prevent interfering with any of the staff since they are horrible !
This hotel has many activities and much entertainment for the kids. However, I do not give this hotel a good review since my family and I weren’t helped as much as we needed. Staff is very rude and always have a terrible attitude. Transportation expects for you to know where you need to go on the first day of the trip but don't give directions properly. They made me walk from the very front of the hotel called “barrier” (not lobby) with my two small kids pitch dark outside. Since transportation did not want to pick us up even after they were called on the radio multiple times. The buffet staff and some of the staff on the restaurants have a nasty attitude and are so expressive that you can tell they are being sarcastic. I went to another restaurant outside of Bahia Prince and they have a better attitude and better service. However, like I said, this hotel is good if using only the app to reserve restaurants and plan your day activities ti prevent interfering with any of the staff since they are horrible !
10
Marco Antonio
Nov 21, 2025
·
Stayed 6 nights
Staff was perfect! Would definitely go back.
Staff was perfect! Would definitely go back.
8
Kirsis
Nov 20, 2025
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Stayed 4 nights
Definitivamente el personal. En el bar del parque Juana es la mejor, en el bufet Eloisa y stephanie, en recepcion Yohanna. Juan josé es increible. En general el personal es super con ligeras excepciones. La comida es regular. Volveria por el personal que es super excelente!!!!
Definitivamente el personal. En el bar del parque Juana es la mejor, en el bufet Eloisa y stephanie, en recepcion Yohanna. Juan josé es increible. En general el personal es super con ligeras excepciones. La comida es regular. Volveria por el personal que es super excelente!!!!
8
Yisel
Aug 21, 2025
·
Stayed 7 nights
Muy bonito para los niños pero la mayoría del personal del servicio no tienen buen carácter para atender a los clientes
Muy bonito para los niños pero la mayoría del personal del servicio no tienen buen carácter para atender a los clientes
10
Debbie
Nov 28, 2025
·
Stayed 4 nights
From check out to check in, I can honestly say they have the friendliest and most helpful workers I’ve encountered at a resort. Their app made ordering room service and concierge a breeze! The room always clean when we came back from our day. The vendors there are not pushy at all and respect when you tell them you’re not interested. Also, this is a great resort especially if you have kids and you can access the other Bahia hotels pools and buffets as well which was nice- provided variety.
From check out to check in, I can honestly say they have the friendliest and most helpful workers I’ve encountered at a resort. Their app made ordering room service and concierge a breeze! The room always clean when we came back from our day. The vendors there are not pushy at all and respect when you tell them you’re not interested. Also, this is a great resort especially if you have kids and you can access the other Bahia hotels pools and buffets as well which was nice- provided variety.
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AI-generated summary based on recent guest reviews
Location
Within a large multi-resort complex, guests appreciate access to other Bahia areas, though distances are long and shuttles are needed to reach the beach. Seaweed and beach vendors sometimes affect enjoyment.
Related guest reviews
8
Tomas
Aug 27, 2025
·
Stayed 8 nights
Great experience, the only thing I was not pleased about was the walk distance to the beach, but there is transportation available. Great staff!
Great experience, the only thing I was not pleased about was the walk distance to the beach, but there is transportation available. Great staff!
10
Doina
Nov 27, 2025
·
Stayed 5 nights
We had a very nice stay, staff was very helpful and nice, huge territory, great variety of restaurants, esp with Expedia upgrade giving access to all areas. Our room was close to the exit and it was rather noisy; the beach was rather crowded too.
We had a very nice stay, staff was very helpful and nice, huge territory, great variety of restaurants, esp with Expedia upgrade giving access to all areas. Our room was close to the exit and it was rather noisy; the beach was rather crowded too.
6
Vanessa
May 25, 2025
·
Stayed 4 nights
Lo q no me gusto el trasporte nunca te podian llevar al sitoo de una vez
Lo q no me gusto el trasporte nunca te podian llevar al sitoo de una vez
8
Artur
May 26, 2025
·
Stayed 5 nights
Overall, I would recommend it. Check-in was routine, but the greeting lacked warmth—staff seemed disengaged and smiles felt forced. The room was spacious and clean, though some furniture could use updating. Pools were large and perfect for kids. Food and restaurant options were excellent. The beach was nice, but the constant vendor harassment spoiled the experience and may keep me from returning to the Dominican Republic.
Overall, I would recommend it. Check-in was routine, but the greeting lacked warmth—staff seemed disengaged and smiles felt forced. The room was spacious and clean, though some furniture could use updating. Pools were large and perfect for kids. Food and restaurant options were excellent. The beach was nice, but the constant vendor harassment spoiled the experience and may keep me from returning to the Dominican Republic.
8
Ashley
Aug 19, 2025
·
Stayed 6 nights
The property was nice and clean but not very updated. The grounds were very large and you have to take shuttles to get to a lot of the places (and sometimes more than one). The food was good but not great.
The property was nice and clean but not very updated. The grounds were very large and you have to take shuttles to get to a lot of the places (and sometimes more than one). The food was good but not great.
6
Oscar brian
Jun 23, 2025
·
Stayed 5 nights
The property is great for kids , my 3 year old daughter loved it . Unfortunately the staff is not the friendliest and the rooms need some updating . Having visited many other all inclusive resorts this one had the worst service , with a few exceptions the staff was mostly rude and not friendly . I really wanted to love this resort but due to the staff I’m not sure i will . The resort does have many great features that are great for small kids .
The property is great for kids , my 3 year old daughter loved it . Unfortunately the staff is not the friendliest and the rooms need some updating . Having visited many other all inclusive resorts this one had the worst service , with a few exceptions the staff was mostly rude and not friendly . I really wanted to love this resort but due to the staff I’m not sure i will . The resort does have many great features that are great for small kids .
8
Ria Eufel Bautista
Jul 11, 2025
·
Stayed 5 nights
It’s a huge resort, can access their other owned resorts via shuttle carts until midnight. Staffs were nice and helpful as well. Some facilities were outdated but still in good condition.
It’s a huge resort, can access their other owned resorts via shuttle carts until midnight. Staffs were nice and helpful as well. Some facilities were outdated but still in good condition.
10
Chetan
Jun 22, 2025
·
Stayed 5 nights
I would highly recommend this resorts. We stayed at fantasia property with kids (all inclusive )This resort has all options for all age group. We stayed 5 nights but it was not enough. Pool is everywhere and beach is accessible by walk or tram ( every 5 min). Beach water was not good because of so much sea weed. Other than beach water , everything was great . We enjoyed a lot and my kids had great time. I would recommend for at least one week or more .
I would highly recommend this resorts. We stayed at fantasia property with kids (all inclusive )This resort has all options for all age group. We stayed 5 nights but it was not enough. Pool is everywhere and beach is accessible by walk or tram ( every 5 min). Beach water was not good because of so much sea weed. Other than beach water , everything was great . We enjoyed a lot and my kids had great time. I would recommend for at least one week or more .
10
Lilianne
Jun 16, 2025
·
Stayed 6 nights
Great property for families. The dining options where great there was something for everyone in our family. The beach was unfortunately full of seaweed but we did see staff actively trying to clean every day. The rooms where clean. The only down side where the vendors at the beach, they made relaxing really hard, constantly coming up to you even tho we had previously declined purchases.
Great property for families. The dining options where great there was something for everyone in our family. The beach was unfortunately full of seaweed but we did see staff actively trying to clean every day. The rooms where clean. The only down side where the vendors at the beach, they made relaxing really hard, constantly coming up to you even tho we had previously declined purchases.
8
Marie
Jul 23, 2025
·
Stayed 4 nights
Need more entertainment at night. The Beach area is horrible with a bunch of brown weeds its very unenjoyable. Need more English speaking staff. Overall the premises is beautiful.
Need more entertainment at night. The Beach area is horrible with a bunch of brown weeds its very unenjoyable. Need more English speaking staff. Overall the premises is beautiful.
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AI-generated summary based on recent guest reviews
Dining
Varied options with several praised a la carte restaurants (Italian, Mexican, Brazilian), but many found the buffet repetitive or lukewarm, drinks very sweet, sanitation inconsistent, and dinner reservations hard to secure.
Related guest reviews
6
Alexander
Oct 22, 2025
·
Stayed 5 nights
Overall rating is give it a solid 3. Resort: The resort is massive. It’s comprised of 5 sections and you ideally will need to take shuttles to visit the beach or some of the restaurants. The resort upkeep is impressive. From lawn care to making sure the resort looks well manicured. Room: Considering what the resort looks like, I was disappointed with the room. While fairly clean, you can tell the furniture was older, areas of the walls were visibly touched up with paint to give it a “clean look” but looked like a poor job. The bed wasn’t the most comfortable and felt as if you were laying on an old spring mattress. The bathroom was very dated, mirror had much wear with discoloring that’s hard not to stare at and due to possible years of water stains, we never used the hot tub. Food: I was pleasantly surprised at the food. The buffet was solid yet still my least favorite of the food. Some of the stations lacked signs for the dishes so sometimes hard to know what you’re getting. Mexican Restaurant was fantastic and wife wanted to eat there everyday. Indian Restaurant was delicious and surprisingly my favorite. Italian Restaurant was great and Italian is personally my least go to living in the states. Brazilian was awesome as well. Hospitality: This is hands down where I felt like the resort excels at. Despite having a giant water bug/roach (due to massive rain) visit us in our room, the staff quick to react. Made restaurants fun and made you feel welcomed.
Overall rating is give it a solid 3. Resort: The resort is massive. It’s comprised of 5 sections and you ideally will need to take shuttles to visit the beach or some of the restaurants. The resort upkeep is impressive. From lawn care to making sure the resort looks well manicured. Room: Considering what the resort looks like, I was disappointed with the room. While fairly clean, you can tell the furniture was older, areas of the walls were visibly touched up with paint to give it a “clean look” but looked like a poor job. The bed wasn’t the most comfortable and felt as if you were laying on an old spring mattress. The bathroom was very dated, mirror had much wear with discoloring that’s hard not to stare at and due to possible years of water stains, we never used the hot tub. Food: I was pleasantly surprised at the food. The buffet was solid yet still my least favorite of the food. Some of the stations lacked signs for the dishes so sometimes hard to know what you’re getting. Mexican Restaurant was fantastic and wife wanted to eat there everyday. Indian Restaurant was delicious and surprisingly my favorite. Italian Restaurant was great and Italian is personally my least go to living in the states. Brazilian was awesome as well. Hospitality: This is hands down where I felt like the resort excels at. Despite having a giant water bug/roach (due to massive rain) visit us in our room, the staff quick to react. Made restaurants fun and made you feel welcomed.
8
Danny
Jul 21, 2025
·
Stayed 7 nights
Tha A la Carta restaurants was amazing especially the Mexican and Brazilian restaurant
Tha A la Carta restaurants was amazing especially the Mexican and Brazilian restaurant
10
Taher
Nov 13, 2025
·
Stayed 4 nights
Food selections were repetitive. We basically had the same food everyday we stayed. All restaurants are “fully booked” for dinner during the 4 nights we were so we had no option but to go to the buffet. We were told to book dinner reservation through the app and the day we went, we checked but everything was booked until our last night so we couldn’t try any other food. On top of that we were supposed to have a room upgrade as a VIP, which we didn’t. It was nice environment. People were friendly but I didn’t feel like a “VIP” treatment was provided. We received the same service as others. I don’t know if we paid extra for the “VIP” service, if we did, I think we should be reimbursed. But anyways, it was nice.
Food selections were repetitive. We basically had the same food everyday we stayed. All restaurants are “fully booked” for dinner during the 4 nights we were so we had no option but to go to the buffet. We were told to book dinner reservation through the app and the day we went, we checked but everything was booked until our last night so we couldn’t try any other food. On top of that we were supposed to have a room upgrade as a VIP, which we didn’t. It was nice environment. People were friendly but I didn’t feel like a “VIP” treatment was provided. We received the same service as others. I don’t know if we paid extra for the “VIP” service, if we did, I think we should be reimbursed. But anyways, it was nice.
8
Laszlo
Nov 28, 2025
·
Stayed 12 nights
The best parts of the trip were the people. Dominican people love kids and most of them tried to make our son feel good and played with him so he had a great time. Our room was cleaned very well. One weird part we noticed was that they didn’t really bother cleaning the stairs going up and down to our floor. We literally saw the exact same dead bugs in the same spot for the entire time there. That was odd as the room cleaning was great. The best restaurants were Il Capricio and Le Gourmet. Great food and service. The water park was lots of fun for our son and they had a few foam pool parties in the main pool, those were great fun. Entertainment was good, although one negative experience for us was that when they had the kids parties, the music was way too loud. My Apple watch registered a peak of 107dB - sound at this levels will cause ear damage in minutes. I had to move our son away from the speakers as I was trying to protect his hearing. Overall we enjoyed our time and would recommend this resort. It’s not perfect but nothing is, and we hope to be back one day.
The best parts of the trip were the people. Dominican people love kids and most of them tried to make our son feel good and played with him so he had a great time. Our room was cleaned very well. One weird part we noticed was that they didn’t really bother cleaning the stairs going up and down to our floor. We literally saw the exact same dead bugs in the same spot for the entire time there. That was odd as the room cleaning was great. The best restaurants were Il Capricio and Le Gourmet. Great food and service. The water park was lots of fun for our son and they had a few foam pool parties in the main pool, those were great fun. Entertainment was good, although one negative experience for us was that when they had the kids parties, the music was way too loud. My Apple watch registered a peak of 107dB - sound at this levels will cause ear damage in minutes. I had to move our son away from the speakers as I was trying to protect his hearing. Overall we enjoyed our time and would recommend this resort. It’s not perfect but nothing is, and we hope to be back one day.
10
Tulio
Jul 29, 2025
·
Stayed 4 nights
Excellent meal variations And very good taste and great service
Excellent meal variations And very good taste and great service
6
Suzanne Marie
Oct 15, 2025
·
Stayed 3 nights
While the property was visually appealing and there were activities for the kids, the food wasn't good. There were limited selections and way too much salt on most items. We were forced to eat only at the buffet due to the inability to get reservations at the restaurants. Which as probably due to the bad food. Was also surprised at the lack of staff around the pool taking drink and food orders. I've stayed at many resorts where this was a normal service. It was quite annoying having to leave the pool area to walk all the way back inside the dining hall for food. The grill option only served pizza or hot dogs. It was pretty but wouldn't return.
While the property was visually appealing and there were activities for the kids, the food wasn't good. There were limited selections and way too much salt on most items. We were forced to eat only at the buffet due to the inability to get reservations at the restaurants. Which as probably due to the bad food. Was also surprised at the lack of staff around the pool taking drink and food orders. I've stayed at many resorts where this was a normal service. It was quite annoying having to leave the pool area to walk all the way back inside the dining hall for food. The grill option only served pizza or hot dogs. It was pretty but wouldn't return.
8
Maria Del Mar Felix
Jun 16, 2025
·
Stayed 4 nights
The food need to improved.
The food need to improved.
10
Fidel
Aug 13, 2025
·
Stayed 4 nights
I liked the entertainment options that they had, for all ages. The hotel room though had issues with the bathroom. The water would not come out hot or drain in the shower. Fortunately I got that somewhat fixed but water temperatures were an issue. The door lock on the bathroom kept falling off too. Over all the property looked nice but certainly needs a refreshment. Facilities and structures appear old and worn down if carefully looked at. The service though and the spirit of the employees that work there is amazing. We interacted with so many of them and they are authentically fun people with fun energy! The variety and accessibility of food and entertainment was amazing as well. There was a lot of seaweeds on the beach, so I recommend putting a net out in the water a few hundred feet to stop the seaweed from covering the beach.
I liked the entertainment options that they had, for all ages. The hotel room though had issues with the bathroom. The water would not come out hot or drain in the shower. Fortunately I got that somewhat fixed but water temperatures were an issue. The door lock on the bathroom kept falling off too. Over all the property looked nice but certainly needs a refreshment. Facilities and structures appear old and worn down if carefully looked at. The service though and the spirit of the employees that work there is amazing. We interacted with so many of them and they are authentically fun people with fun energy! The variety and accessibility of food and entertainment was amazing as well. There was a lot of seaweeds on the beach, so I recommend putting a net out in the water a few hundred feet to stop the seaweed from covering the beach.
8
Diamond
Jun 14, 2025
·
Stayed 5 nights
This property is absolutely beautiful. The staff is amazingly attentive and so helpful. All of the amenities are amazing as well only thing is this property has roaches. I saw 2 at the buffet, 1 crawling in the bread and the other crawling by the grills (but the grill was not on at the time). Then I saw one crawling in the main lobby on the floor and a staff member saw it and my mom and I watched him step on it, kick it afterwards then look around to see if anyone saw. Lastly, we went to have dinner at circus instead because the first 3 were spotted in the same building so this restaurant is extremely far from the main building and there were 2 in the bathroom when we went to use it after dinner. I got a picture of the one he stepped on and a video of the 2 in the restroom. They definitely have an ingestion to see them coming out during the day and in front of people. Thank God I did not see one in my room but still made me so nervous to eat the food. I only ate what I saw them make in front of me but doesn’t mean they weren’t on it in the back before being brought out to cook either. I was sad to leave how beautiful it was but wasn’t sad to leave the roaches.
This property is absolutely beautiful. The staff is amazingly attentive and so helpful. All of the amenities are amazing as well only thing is this property has roaches. I saw 2 at the buffet, 1 crawling in the bread and the other crawling by the grills (but the grill was not on at the time). Then I saw one crawling in the main lobby on the floor and a staff member saw it and my mom and I watched him step on it, kick it afterwards then look around to see if anyone saw. Lastly, we went to have dinner at circus instead because the first 3 were spotted in the same building so this restaurant is extremely far from the main building and there were 2 in the bathroom when we went to use it after dinner. I got a picture of the one he stepped on and a video of the 2 in the restroom. They definitely have an ingestion to see them coming out during the day and in front of people. Thank God I did not see one in my room but still made me so nervous to eat the food. I only ate what I saw them make in front of me but doesn’t mean they weren’t on it in the back before being brought out to cook either. I was sad to leave how beautiful it was but wasn’t sad to leave the roaches.
8
Oscar
Apr 29, 2025
·
Stayed 4 nights
I like the entertainment activities and events for the family throughout the day. I also enjoyed the food at the reservation restaurants only. Unfortunately, the food at the buffet was not what I expected, neither the service at the buffet restaurant.
I like the entertainment activities and events for the family throughout the day. I also enjoyed the food at the reservation restaurants only. Unfortunately, the food at the buffet was not what I expected, neither the service at the buffet restaurant.
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AI-generated summary based on recent guest reviews
10
Hawa
Aug 1, 2026
·
Stayed 5 nights
My stay was perfect. I have add a great family assistant Juan who was assisting me on the à la carte dinner etc. the food and fool was great. The kids loved the water park. The room service 10/10. Overall everything was perfect. We will rebook again 🥰🥰❤️❤️
My stay was perfect. I have add a great family assistant Juan who was assisting me on the à la carte dinner etc. the food and fool was great. The kids loved the water park. The room service 10/10. Overall everything was perfect. We will rebook again 🥰🥰❤️❤️
10
Santiago San
Jul 16, 2026
·
Stayed 4 nights
Amazing experience. Planing to come back soon
Amazing experience. Planing to come back soon
6
Berta Elizabeth Martinez
Jul 15, 2026
·
Stayed 5 nights
There were only a few positive things about our experience. One of them was the online check-in, which made the arrival process very easy and convenient. We also arrived before the official check-in time, and the hotel allowed us to access our room immediately at no extra charge, which we really appreciated. The Italian restaurant was excellent—the food and service were both outstanding. We also had dinner at the Gourmet restaurant, where both the food and the service, especially from Luis, were excellent. Unfortunately, I cannot say the same about the Mexican restaurant. While the food was good, the service was extremely slow. We waited a very long time just to be served and to receive our meals, which made the experience very disappointing. We also had dinner at the restaurant with the evening show. The food was disappointing—a basic hamburger that was no better than what I could have had at the buffet. As for the show, it was nothing special in my opinion. Another major disappointment was the customer service. Most of the staff seemed unfriendly and unwelcoming. I have stayed at other resorts before, and the difference in the level of hospitality is significant. The customer service here was far below my expectatios. The pools were notice dirty, which was also disappointing. The cleanliness of the rooms was another issue very poor. I cannot recommend this hotel unless these issues are not important to you. Personally, I would not choose to stay here again.
There were only a few positive things about our experience. One of them was the online check-in, which made the arrival process very easy and convenient. We also arrived before the official check-in time, and the hotel allowed us to access our room immediately at no extra charge, which we really appreciated. The Italian restaurant was excellent—the food and service were both outstanding. We also had dinner at the Gourmet restaurant, where both the food and the service, especially from Luis, were excellent. Unfortunately, I cannot say the same about the Mexican restaurant. While the food was good, the service was extremely slow. We waited a very long time just to be served and to receive our meals, which made the experience very disappointing. We also had dinner at the restaurant with the evening show. The food was disappointing—a basic hamburger that was no better than what I could have had at the buffet. As for the show, it was nothing special in my opinion. Another major disappointment was the customer service. Most of the staff seemed unfriendly and unwelcoming. I have stayed at other resorts before, and the difference in the level of hospitality is significant. The customer service here was far below my expectatios. The pools were notice dirty, which was also disappointing. The cleanliness of the rooms was another issue very poor. I cannot recommend this hotel unless these issues are not important to you. Personally, I would not choose to stay here again.
8
Limone
Jul 12, 2026
·
Stayed 6 nights
The hotel explore legend fantasia where we stayed has 2 good pools. One for kids was big and adults was good. Buffet had very good for breakfast, lunch and dinner. The restaurants were good also. Steakhouse, Tequila, Greek house were fantastic. The hotel did not have elevators which was big let down. Good hotel for families and includes access to other sections of large hotel complex next door.
The hotel explore legend fantasia where we stayed has 2 good pools. One for kids was big and adults was good. Buffet had very good for breakfast, lunch and dinner. The restaurants were good also. Steakhouse, Tequila, Greek house were fantastic. The hotel did not have elevators which was big let down. Good hotel for families and includes access to other sections of large hotel complex next door.
10
Andy
Jul 12, 2026
·
Stayed 3 nights
They need to give better cleaning service at the rooms
They need to give better cleaning service at the rooms
Property Policies
Check-in
Check-out
From 15:00 to 00:00
Before 12:00
FAQs about Bahia Principe Explore Legend - Hyatt Inclusive Collection - All Inclusive
Is parking available at the property?
Complimentary on-site parking is available for guests. However, parking is limited.
Is breakfast offered at the hotel?
A complimentary breakfast is provided daily, allowing guests to start their day with a delightful meal.
What are the check-in and check-out times?
Check-in is available from 15:00, and check-out is until 12:00. Early check-in and late check-out may be requested, but availability and any associated costs should be confirmed with the front desk.
Are airport shuttle services available?
Airport shuttle services can be arranged prior to checking in. Pricing details and service hours can be confirmed with the front desk.
What accessibility features are available for guests with disabilities?
The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details should be confirmed with the hotel for individual needs.
Where is the hotel located?
The hotel is situated on the beach in Bávaro, Punta Cana, close to notable attractions such as Cana Bay Golf Club and Iberostar Golf Course. Arena Gorda Beach and Los Corales Beach are also nearby, making it an ideal location for beach lovers.
Does the hotel have a swimming pool?
The property features two outdoor swimming pools, including a children's pool. The pools are operational seasonally, providing a refreshing retreat for guests.
Are children allowed at the property?
Children are welcome at the hotel, and kids can stay for free up to a certain age. Specific age limits should be confirmed with the hotel.
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Considering this hotel for your Punta Cana trip?
When is the busiest time to visit Bahia Principe Explore Legend - Hyatt Inclusive Collection - All Inclusive in Punta Cana?
March is the busiest month at Bahia Principe Explore Legend - Hyatt Inclusive Collection - All Inclusive in Punta Cana; demand falls off sharply after March into April and May. June is the quietest month, with notably lower crowds before activity picks up again toward December.
Why is Bahia Principe Explore Legend - Hyatt Inclusive Collection - All Inclusive so affordable?
The Bahia Principe Explore Legend - Hyatt Inclusive Collection - All Inclusive in Punta Cana undercuts 15 of 18 comparable hotels nearby, which typically run around $408 a night. Its pricing positions the property as a value choice in Punta Cana rather than reflecting any specific quality claim.
Prices for upcoming dates
October 2026
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Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-24: NO DATA
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- 2026-10-26: 448.9597463562012USD
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- 2026-10-28: 443.9601751220703USD
- 2026-10-29: 663.940420513916USD
- 2026-10-30: NO DATA
- 2026-10-31: 734.9340995544434USD
- 2026-11-01: 517.9535490386963USD
- 2026-11-02: 534.9520365325928USD
- 2026-11-03: 537.9517655975342USD
- 2026-11-04: 535.9519234283448USD
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- 2026-11-08: 534.9520365325928USD
- 2026-11-09: 537.9517655975342USD
- 2026-11-10: 543.9512237274171USD
- 2026-11-11: NO DATA
- 2026-11-12: 804.9278233215333USD
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- 2026-11-14: 805.9277102172852USD
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- 2026-11-21: 812.9271236206055USD
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- 2026-11-27: 804.9278233215333USD
- 2026-11-28: 804.9278233215333USD
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- 2026-12-11: 804.9278233215333USD
- 2026-12-12: NO DATA
- 2026-12-13: 808.9274392822266USD
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- 2026-12-16: 1166.8952900390625USD
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Check-in must be done by someone who is at least 18 years old.
Popular amenities
Parking
Airport shuttle
Restaurant
Swimming pool
Business Center
Room Service
Activities
Swimming pool
Tennis Courts
Casino
Garden
Beach (Nearby)
Scuba Diving
Karaoke
Fishing
Golf (miniature)
Playground
Canoeing
Child Pool
Pool Outdoor
Evening Entertainment
Outdoor Furniture
Pool (Seasonal Outdoor)
Table Tennis
Terrace
Fitness Center (nearby)
Water Park
Parking
Parking
Airport shuttle
Free Parking
Electric Car charging station
Parking (Limited)
Parking Onsite
Internet
Free Wi-Fi
General
Room Service
Restaurant
Non-Smoking Rooms
Sauna
Hot Tub / Jacuzzi
Massage
Spa & Wellness Centre
Barber/Beauty Shop
Body Treatments
Facial Treatments
Kids Club
Poolside Bar
Family Room
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Services
Business Center
Tour Desk
Babysitting / Child Services
Housekeeping
Banquet Facilities
Currency Exchange
Bicycle Rental
Designated Smoking Area
Self Laundry
24-Hour Front Desk
Concierge Services