Name: Fairfield Inn & Suites by Marriott Florence I-20
Address: 501 Woody Jones Boulevard, Florence, South Carolina, United States of America, Florence, South Carolina, US
Price range: US$135–US$175 per night
Rating: 8.7

What guests think

At Fairfield Inn & Suites by Marriott Florence I-20, guests highlight friendly staff, clean and quiet rooms, and a convenient location near the interstates, while some note uneven housekeeping, mixed breakfast experiences, and occasional maintenance, pool, or check-in issues.

Many find beds comfortable and rooms modern or updated, though a few report small layouts, loud AC, or uncomfortable mattresses. Facilities draw praise for a decent gym, but indoor pool closures or size, and occasional elevator problems, are noted. Overall, it’s a convenient stop for road trips.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests like the gym; several mention issues with the indoor pool (small, closed, or unappealing). Parking is convenient, though an elevator outage and limited luggage carts were reported.

Related guest reviews

10

Jennifer

20 Jul 2024

·

Stayed 1 night

Our family of 6 had a fantastic stay. The room was spacious with comfortable beds. The indoor pool area was comfortably warm. The free breakfast was convenient with a variety of items hot and cold. The parking was convenient and the area was quiet with little traffic noise. The mini fridge and microwave were very helpful. I would highly recommend.

4

Michael

23 Jul 2024

·

Stayed 1 night

Hotel was clean but not well updated. Room door didn’t close on own. Fluorescent bulbs were old and dim when they worked. Poor quality of renovation with taping errors and cracks in trim. Elevator has disturbingly long delay before moving once machinery starts operating - not normal performance for any Thyssen Krup I’ve worked. Only one luggage cart for entire building. Ten minutes after my son picked up cart in lobby I opened door to go down with luggage and was greeted by unpleasant guest demanding the cart. How did he know which room I was in? Why is this even an issue? Plastic utensils for the landfill. Coffee cups don’t fit lids. Breakfast not very memorable. Building sign not operating. Hard to find at night.

10

Daniel

4 Jun 2023

·

Stayed 1 night

Easy access off 95 and shopping, dining near by. Lots of parking. Check in was fast. Hotel is clean and up to date. Room was clean. Beds were comfortable. Good bathroom and tub/shower. Absolutely no complaints. Would stay again.

10

Ann

2 Feb 2025

·

Stayed 1 night

Good one night stay on our way to Florida. We stay here every year. Clean, accommodating, breakfast the same wherever you stay, gym. Good eateries in the area for dinner.

4

Michael

10 Nov 2025

·

Stayed 1 night

The AC unit was very loud. The carpet was new, with the typical chemical smell. One ice machine, way in the back corner of the first floor - funky location. I wouldn’t stay here again.

10

Michael

18 Oct 2023

·

Stayed 1 night

Very nice gym. Good location. I especially liked the breakfast and the eco-friendliness

10

Jess

25 Dec 2023

·

Stayed 1 night

The hotel was terrific. Tucked away in the woods far enough from 95 not to hear any noise. Large clean modern room. Very nice lobby. Great breakfast. Friendly staff. Indoor pool and workout room we didn’t get a chance to use. I can see why my Marriott stock has quadrupled. Marriott made a good call introducing this brand. Priced a little high but worth the experience. If you’re driving down to the southeast US, stay here and treat yourself.

8

Corey

11 Nov 2024

·

Stayed 3 nights

The property was clean and staff very helpful and professional. My only complaint is the elevator was down for a day and a half.

10

Leslie

8 Apr 2023

·

Stayed 1 night

The staff was extremely friendly. The front desk service happy and kind. The pool was more like an oversized spa, and an odd color green. If you are choosing this hotel for an indoor pool experience, look elsewhere.

6

Phyllis

24 Mar 2025

·

Stayed 2 nights

Shower was not cleaned properly sink was stopped up breakfast selection was not fresh no waffles Saturday morning Pool was closed that was the main reason we booked. nothing on website about pool closing

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Cleanliness

Cleanliness is often praised, but reviews also cite lapses such as dirty bathrooms, stained or unchanged linens, odors, and inconsistent multi-day housekeeping.

Related guest reviews

2

Christine

4 Jul 2024

·

Stayed 1 night

Upon arriving our hotel room was dirty, sheets had drool marks and were unchanged, room smelt and ac didn’t work

8

Jasmine

23 Nov 2025

·

Stayed 1 night

Second stay here wish spouse and daughter .It was a quick overnight trip. Check in was easy but receptionist that night wasn’t so pleasant compared to the initial visit. Beds weren’t the best comfort wise and toilet wasn’t completely clean when we arrived. Breakfast was great and convenient

10

Kathy

2 Dec 2025

·

Stayed 1 night

Check-in was fast and streamlined. Staff was very nice and helpful. The room was clean and comfortable. The shower had good water pressure and was hot. I wouldn’t hesitate about staying there again.

10

Sybil

29 Dec 2025

·

Stayed 1 night

Clean rooms and friendly staff :)

10

miguel

8 Feb 2024

·

Stayed 1 night

Very clean and quiet. Looks fairly new. Need your GPS to be sure to get there since it is way the back of a bunch of other hotels.

6

Lindsey

13 Aug 2024

·

Stayed 1 night

The check-in was quick and the person was friendly at first. When we got to our room it had a very bad odor, like urine. I called the front desk to ask for another room. The front desk person was not very friendly about this and seemed to treat me like I was making this up. She did put us in another room but seemed mad about having to do that! The new room was clean and comfortable.

10

Brian

27 Nov 2023

·

Stayed 1 night

Very clean hotel

4

Joanne

8 Mar 2025

·

Stayed 1 night

Dirty bathroom. Detergent smell on linen. Hotel a bit rundown

10

Jake

2 Dec 2025

·

Stayed 1 night

Stay was overall great. Check-in and check-out was quick and easy. Room was clean and bed was comfortable. Breakfast was lacking, no fruits or yogurts, but besides met the standard.

10

Hogan

24 Sept 2024

·

Stayed 1 night

Great stay for 1night! Room extremely clean, beds comfy, especially since I have a bad back! Very quite & front desk friendly & helpful! breakfast was one of the best!

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Rooms

Rooms are generally comfortable and modern, with many noting good beds; however, some report small layouts, noise from above, loud or weak HVAC, door light leaks or closure issues, and occasional maintenance problems.

Related guest reviews

2

Jennifer

20 Apr 2025

·

Stayed 1 night

We had a terrible stay. Beds were lumpy and pillows were flat. We asked for a room on the top floor and were not given one. The people in the room above us were stomping on their floor (our ceiling) all night…literally. Never fell asleep.

10

Jennifer

20 Jul 2024

·

Stayed 1 night

Our family of 6 had a fantastic stay. The room was spacious with comfortable beds. The indoor pool area was comfortably warm. The free breakfast was convenient with a variety of items hot and cold. The parking was convenient and the area was quiet with little traffic noise. The mini fridge and microwave were very helpful. I would highly recommend.

4

Michael

23 Jul 2024

·

Stayed 1 night

Hotel was clean but not well updated. Room door didn’t close on own. Fluorescent bulbs were old and dim when they worked. Poor quality of renovation with taping errors and cracks in trim. Elevator has disturbingly long delay before moving once machinery starts operating - not normal performance for any Thyssen Krup I’ve worked. Only one luggage cart for entire building. Ten minutes after my son picked up cart in lobby I opened door to go down with luggage and was greeted by unpleasant guest demanding the cart. How did he know which room I was in? Why is this even an issue? Plastic utensils for the landfill. Coffee cups don’t fit lids. Breakfast not very memorable. Building sign not operating. Hard to find at night.

10

Heidi

20 Aug 2025

·

Stayed 1 night

Driving from FL to NY so this was a last minute booking and when you pull off the highway and pick a place you never know what you’ll get…this place did not disappoint and beds were super comfy…we could have slept in but had to hit the road again at 7am

4

merly

6 Jul 2024

·

Stayed 1 night

Bed was so uncomfortable and firm.

8

Jasmine

23 Nov 2025

·

Stayed 1 night

Second stay here wish spouse and daughter .It was a quick overnight trip. Check in was easy but receptionist that night wasn’t so pleasant compared to the initial visit. Beds weren’t the best comfort wise and toilet wasn’t completely clean when we arrived. Breakfast was great and convenient

10

Jess

25 Dec 2023

·

Stayed 1 night

The hotel was terrific. Tucked away in the woods far enough from 95 not to hear any noise. Large clean modern room. Very nice lobby. Great breakfast. Friendly staff. Indoor pool and workout room we didn’t get a chance to use. I can see why my Marriott stock has quadrupled. Marriott made a good call introducing this brand. Priced a little high but worth the experience. If you’re driving down to the southeast US, stay here and treat yourself.

8

Joan

20 Jul 2023

·

Stayed 1 night

This is a boutique hotel which means very small rooms. There are towels hanging in the bathroom but no hooks for clothing or a comfortable chair to sit. There is one desk chair but otherwise you must sit on the bed.

10

Jake

2 Dec 2025

·

Stayed 1 night

Stay was overall great. Check-in and check-out was quick and easy. Room was clean and bed was comfortable. Breakfast was lacking, no fruits or yogurts, but besides met the standard.

8

Samuel

28 Nov 2025

·

Stayed 1 night

Great location very quiet only 2 complaints the heater did not work real well and had to put towels over the door because light coming through crack of door. But would definitely recommend and stay again.

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Service

Service is widely described as friendly and efficient with quick check-in, though there are reports of unhelpful or absent front desk staff and long waits during check-in.

Related guest reviews

8

Jerry

3 Feb 2025

·

Stayed 1 night

Amazing front desk person. Great hotel

10

Elizabeth

26 Feb 2025

·

Stayed 1 night

Excellent experience and Kala at front desk was fabulous.

10

Pamela

27 Aug 2025

·

Stayed 1 night

Great customer service. Wonderful staff!

6

Natascha

3 Apr 2023

·

Stayed 1 night

No one was at the desk when we checked in. There were several guest waiting to check in. We waited over an hour.

4

Marcia

16 May 2025

·

Stayed 1 night

The front check in individual did not like her job.

10

Kathy

2 Dec 2025

·

Stayed 1 night

Check-in was fast and streamlined. Staff was very nice and helpful. The room was clean and comfortable. The shower had good water pressure and was hot. I wouldn’t hesitate about staying there again.

10

Gerald

7 Apr 2025

·

Stayed 1 night

Friendly professional service from Kim at front desk.

10

Nichelle

6 Jul 2024

·

Stayed 1 night

Staff here are courteous kind and go above and beyond for their customers.

6

Lindsey

13 Aug 2024

·

Stayed 1 night

The check-in was quick and the person was friendly at first. When we got to our room it had a very bad odor, like urine. I called the front desk to ask for another room. The front desk person was not very friendly about this and seemed to treat me like I was making this up. She did put us in another room but seemed mad about having to do that! The new room was clean and comfortable.

10

Jake

2 Dec 2025

·

Stayed 1 night

Stay was overall great. Check-in and check-out was quick and easy. Room was clean and bed was comfortable. Breakfast was lacking, no fruits or yogurts, but besides met the standard.

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Location

Location is convenient to I-95/I-20 with easy access to dining and shopping; it’s set back from main roads and can be a bit hard to find.

Related guest reviews

10

Constantin

1 Apr 2023

·

Stayed 1 night

Only two years old. Nice, clean and quiet. It is not located by the main roadway.

10

Kimberly

28 Jul 2024

·

Stayed 1 night

Quiet, dead-end street. Friendly, efficient staff. Room was very clean and smelled nice. Will stay here again.

10

Daniel

4 Jun 2023

·

Stayed 1 night

Easy access off 95 and shopping, dining near by. Lots of parking. Check in was fast. Hotel is clean and up to date. Room was clean. Beds were comfortable. Good bathroom and tub/shower. Absolutely no complaints. Would stay again.

10

Henry

18 Apr 2025

·

Stayed 1 night

Nice location, very convenient to 95.

10

Bill

25 Nov 2024

·

Stayed 1 night

Clean rooms, courteous staff, great breakfast, and conveniently located to interstate. Would definitely recommend to anyone as a travel stop along I95!

10

Thomas

29 Jul 2024

·

Stayed 1 night

Easy access from the highway.

10

Shafique

30 Jun 2023

·

Stayed 2 nights

Loved this property. It was well kept and the staff was friendly and polight. Lots of eateries to choose from

10

miguel

8 Feb 2024

·

Stayed 1 night

Very clean and quiet. Looks fairly new. Need your GPS to be sure to get there since it is way the back of a bunch of other hotels.

10

Tara

29 Apr 2025

·

Stayed 1 night

Very clean, tons of dining options nearby

8

Harvey

8 Jul 2024

·

Stayed 1 night

Near everything

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Dining

Breakfast receives frequent praise for variety and quality, but several guests found it limited or subpar at times, and service interruptions were noted during a water shortage.

Related guest reviews

8

Ramesh

19 Aug 2024

·

Stayed 1 night

Nice hotel, when I stayed there, it was rumored that there was a water shortage so there was basically no breakfast

10

Don

11 Oct 2025

·

Stayed 1 night

Great breakfast

10

Deborah

21 Jul 2025

·

Stayed 1 night

Amenities were good. Breakfast was hot or cold and delicious. Coffee fresh.Clean and comfortable

8

Bill

27 Apr 2025

·

Stayed 1 night

Property very clean staff courteous! Room was good , i would’ve preferred a non handicap room especially since i am not, seemed that might’ve bern better used. Breakfast bar was the worst ive seen in a long while for a big chain hotel. Not thinking anyone wants overcooked turkey sausage on vacation . Property great , room comfortable went elsewhere for breakfast.

10

Irene

29 Jul 2024

·

Stayed 1 night

Quick one night stay on the way from Miami to NYC, but it was affordable and very lovely. It also had restaurants around it that were open late on a Sunday night. The staff was friendly. Breakfast was pretty good, too.

10

Jake

2 Dec 2025

·

Stayed 1 night

Stay was overall great. Check-in and check-out was quick and easy. Room was clean and bed was comfortable. Breakfast was lacking, no fruits or yogurts, but besides met the standard.

8

Brian

9 Nov 2025

·

Stayed 1 night

It was a clean room and staff was very friendly and a good breakfast

6

Phyllis

24 Mar 2025

·

Stayed 2 nights

Shower was not cleaned properly sink was stopped up breakfast selection was not fresh no waffles Saturday morning Pool was closed that was the main reason we booked. nothing on website about pool closing

10

Kristian

10 Nov 2025

·

Stayed 1 night

Everything was amazing. The staff were very friendly and lovely breakfast was perfect

10

Russell

15 Jun 2024

·

Stayed 1 night

Quiet and breakfast is consistently awesome

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$120
February	US$126
March	US$134
April	US$135
May	US$138
June	US$147
July	US$144
August	US$132
September	US$128
October	US$123
November	US$116
December	US$118

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $144
20 $135	21 $148	22 $148	23 $139	24 $140	25 $140	26 $137
27 $137	28 $142	29 $151	30 $136

Su	Mo	Tu	We	Th	Fr	Sa
				1 $142	2 $161	3 $161
4 $142	5 $151	6 $151	7 $151	8 $161	9 $175	10 $175
11 $142	12 $142	13 $142	14 $142	15 $142	16 $161	17 $151
18 $142	19 $142	20 $142	21 $142	22 $142	23 $161	24 $161
25 $142	26 $142	27 $142	28 $142	29 $141	30 $142	31 $142

Fairfield Inn & Suites by Marriott Florence I-20

Prices for Fairfield Inn & Suites by Marriott Florence I-20

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed with Sofa Bed

Suite, 1 King Bed with Sofa Bed, Hearing Accessible

Room, 2 Queen Beds, Hearing Accessible (Accessible Bathtub)

Room, 1 King Bed

Room, 2 Queen Beds

Room, 2 Queen Beds, Accessible Bathtub

Room, 2 Queen Beds, Hearing Accessible

Suite, Multiple Beds, Accessible Bathtub

Suite, Multiple Beds, Hearing Accessible

Room, 1 King Bed, Hearing Accessible

Suite, 1 King Bed with Sofa Bed, Roll-In Shower

Room, 1 King Bed, Accessible Bathtub

Guest reviews of Fairfield Inn & Suites by Marriott Florence I-20

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Fairfield Inn & Suites by Marriott Florence I-20

Prices for upcoming dates