Is parking available at the hotel?

Yes, the hotel offers free self-parking on-site.

What type of breakfast is offered?

A complimentary breakfast is provided, though specific details about the type (continental, buffet, etc.) are not mentioned.

What are the check-in and check-out times?

Check-in is from 3:00 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features does the hotel provide?

The hotel offers several accessibility features, including elevator access, wheelchair-accessible registration desk, well-lit paths to the entrance, and limited wheelchair-accessible rooms.

What is the hotel's location in relation to nearby attractions?

The hotel is located within a 5-minute drive of Anthony Field at Wildcat Stadium and Abilene Christian University. It is approximately 1.4 miles from Cinemark Abilene and Moody Coliseum, and 6 miles from Abilene Regional Airport.

Does the hotel have a swimming pool?

Yes, there is a seasonal outdoor pool available, which is open from June 15 to August 31.

What are the hotel's policies for guests staying with children?

Children are welcome at the hotel, and there is no minimum age specified for children to stay for free.

Holiday Inn Express & Suites Abilene

Average nightly price at Holiday Inn Express & Suites by IHG by month, last 12 months (USD)
Month	Average price
January	US$233
February	US$254
March	US$248
April	US$256
May	US$247
June	US$239
July	US$234
August	US$222
September	US$228
October	US$228
November	US$299
December	US$266

What guests think

Reviews of Holiday Inn Express & Suites by IHG portray a mixed experience, with frequent praise for friendly staff and comfortable beds balanced by reports of operational problems, variable upkeep, and occasional highway noise.

Facilities feedback is uneven, with recurring issues around elevators and entry locks, and isolated complaints about the pool, while parking and the business center are convenient. Breakfast opinions vary from good to disappointing, with some shortages and broken machines reported on certain mornings. Overall, expect a convenient, no-frills stay where experiences differ by day and room.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Facilities feedback is inconsistent: multiple reviews mention elevators out of service and malfunctioning entry locks/card readers, plus occasional pool closures or poor upkeep. Parking is generally easy but sometimes limited, and the business center was useful for some.

Related guest reviews

4

Melissa

23 Aug 2023

·

This was the worst hotel I have ever stayed at. I chose this hotel because it had good reviews, but boy was i disappointed. When we checked in we were told the pool would be closed. My daughter was in tears because she was so excited about swimming in the pool. The room I booked was non refundable so we had no choice & the cost was expensive. The elevator kept getting “stuck” so we used the stairs most of the time. There was a dead bug in our room, the hallway light to our room didn’t work. The kids wanted it on for a nightlight, but didn’t have a choice. There was a leak from the ceiling by the breakfast buffet. I was expecting so much more for how much we paid. We won’t be staying there again!

10

Kenya

29 Sept 2024

·

Stayed 1 night

The customer service is great! The only thing I was disappointed about was there’s not enough parking

8

Susan

13 Dec 2024

·

Stayed 1 night

This was a very nice hotel—helpful staff, nice rooms, etc. Our only problem was the entrance closest to our room was not working when we got there and they didn’t know why—key would not open the door for entry. We solved it for them and they were very appreciative.

10

Maria

7 Mar 2024

·

Stayed 1 night

Great hotel! Clean room and comfortable beds and pillows. Breakfast was good too. Receptionist was nice. Elevator stopped working though.

10

Charles

16 May 2024

·

Stayed 2 nights

Solid room for my one night business stay. Morning breakfast was good (loved the biscuits and sausage gravy) and front desk was very helpful when I needed something printed. I arrived very early and worked for 4 hours in their business center while my room was getting ready.

8

Jeffrey

14 Apr 2024

·

Stayed 2 nights

Other than the lock on our door quit working so we had to change rooms, that was a pain cause it was the last night we were there.

6

Thomas

14 Jul 2025

·

Stayed 1 night

Property was not well taken care of. Doors broken card readers quit working tv not working window shades broken make shift curtains hanging

8

Thomas

8 Oct 2025

·

Stayed 1 night

Room was clean - good A/C - easy parking

4

Jaime

9 Mar 2024

·

Stayed 1 night

Elevators were broken for 2 days. Front staff was aloof and not friendly.

2

Mary Kathleen

23 Sept 2025

·

Stayed 1 night

Disgusting stay. Key did not work on second try to enter and had to get in line behind others who’s key didn’t work either. Room smelled of urine. Light switch cover was crushed and hanging by a screw. Window was completely cracked and repaired with silicone, wall by window repaired , but not painted, pool full of debris and algae, ice machine had dead bugs by it with black mold behind it when I got down to identify bugs, dead roach in our bathroom that needs someone to actually remove years of accumulated filth in the corners. It would have been nice to take a bath in the bathtub which is why we ticketed the room in the first place. Sink couldn ‘t be filled either because that didn’t have a stopper either. TV didn’t work and desk did not offer to send someone up to help. “My tv works” Food and boxes in the hall with a hole in the wall behind them when we checked in. In the morning, the boxes were all disturbed and some of the food boxes gone….makes one wonder what caused that. Already our stomachs were turned off for breakfast. Chairs in breakfast area dirty and split. We left without eating. Ugh!

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Cleanliness

Cleanliness feedback is mixed: many guests found rooms and public areas clean, but others reported dirty bathrooms, lingering odors, and occasional pests or mold in some areas.

Related guest reviews

2

Tarsha

10 Mar 2025

·

Stayed 1 night

The hotel is older the customer service was good. The bathroom had either rust or mold the tub was stained and had hair all over it. The TV would only work on one channel. No happy with my stay at all!

6

Michael

4 Jun 2025

·

Stayed 1 night

Hallways needed to be vacuumed. Room smelled musty.

8

Ramon

2 Mar 2025

·

Stayed 1 night

Decent hotel. Old, outdated. Bathroom curtain had stains, bathtub had hair.

6

Juan Miguel

28 Sept 2025

·

Stayed 1 night

Room could have been cleaner, toilet had urine on seat and rim. Tv didn't work. Otherwise it wasn't horrible.

10

Calvin

21 May 2025

·

Stayed 1 night

Clean, quiet

10

Veronica

21 Aug 2024

·

Stayed 1 night

Very clean and felt comfortable.

10

Juan

11 Feb 2024

·

Stayed 1 night

Clean and great customer service

2

Shelby

25 Sept 2025

·

Stayed 1 night

There were crickets outside the window chirping all night very loud. The customer service is very poor. Not friendly and very slow. Shower was dirty.

2

Mary Kathleen

23 Sept 2025

·

Stayed 1 night

Disgusting stay. Key did not work on second try to enter and had to get in line behind others who’s key didn’t work either. Room smelled of urine. Light switch cover was crushed and hanging by a screw. Window was completely cracked and repaired with silicone, wall by window repaired , but not painted, pool full of debris and algae, ice machine had dead bugs by it with black mold behind it when I got down to identify bugs, dead roach in our bathroom that needs someone to actually remove years of accumulated filth in the corners. It would have been nice to take a bath in the bathtub which is why we ticketed the room in the first place. Sink couldn ‘t be filled either because that didn’t have a stopper either. TV didn’t work and desk did not offer to send someone up to help. “My tv works” Food and boxes in the hall with a hole in the wall behind them when we checked in. In the morning, the boxes were all disturbed and some of the food boxes gone….makes one wonder what caused that. Already our stomachs were turned off for breakfast. Chairs in breakfast area dirty and split. We left without eating. Ugh!

10

Lori

5 Sept 2025

·

Stayed 1 night

It was a very clean motel.

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Rooms

Rooms are often described as comfortable with effective A/C and good beds, and some feel reasonably spacious. However, guests also note frequent maintenance issues (broken shades/TVs, worn furniture, weak shower pressure, or A/C leaks), occasional highway or lot noise, and uneven Wi‑Fi.

Related guest reviews

6

Paula

19 Sept 2025

·

Stayed 2 nights

Very noisy hotel from parking lot at all hours to hallway. Stains on sheets and bedcover. Hot portion of breakfast was rationed into the serving trays which is irritating as you can't get the breakfast you want in a time efficient manner. Elevator feels super old: slow, noisy and leaving you wondering if the door will open. Our door cards were erased so we had to go to the front to get them re-coded. There was zero security check to make sure we were legit people in that room. Major personal security risk here.

10

Brenda

3 Nov 2025

·

Stayed 1 night

Comfortable room. The blackout shade was broken when we got there but my handy husband took it down and fixed it

6

Nicole

22 Mar 2025

·

Stayed 1 night

With being right next to the highway, you hear cars all night. There’s no water pressure in the shower, but the water does get hot. The bed and pillows are not the best. Not the most comfortable. There’s a keurig but it doesn’t make hot coffee. There is a refrigerator with a freezer, which was awesome. The room is nice.

8

Jon

14 Sept 2025

·

Stayed 1 night

Room was nice but AC was leaking.

10

Beverly

31 Mar 2025

·

Stayed 1 night

Nice new hotel; clean, bed comfortable and pillow great. Staff friendly. Check in easy. TV WiFi connection and reception not great.

8

BLANCA

7 Jul 2024

·

Stayed 1 night

Only thing was a bit of road noise

6

Kyle

26 Oct 2023

·

Stayed 3 nights

Not the quality I was expecting from IGH. Busted chair, noisy fridge. Not a huge deal, just not what was expected for the money spent

10

Raul

15 Oct 2025

·

Stayed 1 night

Air conditioning good and quiet. Had issue with TV with no signal but staff fixed it, however the internet box and connections were just dangling from the back of the TV.

4

George

24 Mar 2025

·

Stayed 2 nights

I had a king room. The bed was worn out. It had a deep sunken area on one side. The plug-in digital clock on the night stand showed the wrong time and a battery symbol flashed constantly. The smoke detector on t ft he wall was obviously damaged. On night 2 housekeeping did not leave a bath mat. Won’t ever stay there again.

10

Kathleen

31 Oct 2025

·

Stayed 5 nights

Bed was comfortable

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Service

Service sentiment is mixed: many highlight friendly, helpful staff and quick fixes for minor issues, but others report slow or rude interactions, check‑in delays, key problems, billing or reservation issues, and poor follow‑up from management.

Related guest reviews

2

Joanna

20 Aug 2025

·

Stayed 1 night

IHG overbooked us at this hotel, then cancelled our reservation we had made 7 weeks in advance 2 days before checkin day This was college move in weekend and there were no rooms left in town less than $500/night. Further I have yet to be issued a refund. Will not be staying at Holiday Inn in the future because this is a common IHG business practice

10

Roberta

18 Apr 2025

·

Stayed 1 night

Staff very friendly and professional and property was nice and clean

2

Kenneth

9 May 2025

·

Stayed 1 night

I had reservations for Saturday 5/3 and had a confirmation number but when I arrived they had no reservations. The hotel swore they did not have my room and I had to get another room, while on the phone trying to get ahold of Hotels.com the clerk rudely kept interrupting me trying to get my card. I was very disappointed with how the clerk handled the situation, he was rude and short. The actual room was nice but was disappointed in the customer service.

6

Chuck

5 Jun 2023

·

Stayed 1 night

I had to wait an hour to get checked in. They said my room was not ready. Even at the 3:00 check in. I got my keys at 3:25.

10

robert

7 Aug 2023

·

Stayed 1 night

Shannon at the front desk was amazing!!! My trip went smoothly because of her help!!!!

10

Erica

5 Dec 2022

·

Stayed 1 night

Monica at the front desk was sweet and helpful. Easy check-in, overall great stay

6

Chuck

24 Feb 2025

·

Stayed 1 night

Well first, some how my last name was misspelled, the hotel claimed by the Hotels.com booking site. Which makes no sense. The desk said no reservations sent me to another Holiday Inn because I was registered there. Went there, no not registered there sent back to first hotel. That’s when the clerk said my name was misspelled and couldn’t find reservations. A debacle!

2

Juan

2 Sept 2025

·

Stayed 1 night

I have never had an experience like this with a hotel. We booked through Expedia, and when we arrived, we were checked in like normal. The front desk help, Jeff, then follow us up to our room stating, we had to have a card on file for incidentals. Of course, this is standard, but I've never had someone go up to our room to have us follow him back downstairs for this process. You'd figure this could be a simple call, in which, at our convenience we could go downstairs to get this complete. To top it off, a whole night was charged on top of the $25 incidental fee. There was no one there to fix this, and we were told a manager would be there at 6:30am the next day. Of course, the next day no manager was on duty. We were told "maybe" at later that afternoon, but that we could get a call back. No call back. Then we were told Monday for sure this would get fixed first thing in the morning. Nope! We had to call other hotels like this one to get any info on how we could get our money back. Lack of customer service is why I'll never stay at this place again. I understand not everyone is going to know how to fix a situation, but as a customer representative, you acknowledge that and direct the customer to the appropriate personnel.

2

Shelby

25 Sept 2025

·

Stayed 1 night

There were crickets outside the window chirping all night very loud. The customer service is very poor. Not friendly and very slow. Shower was dirty.

10

Judy

9 Jul 2023

·

Stayed 1 night

Great location and very friendly check in staff named Shannon. Always like to stay at Holiday Inn Express.

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Location

Convenient for visiting ACU and near the freeway, with easy access to area dining and roads. Some guests noted highway noise, a sketchy feel near nearby motels, and slightly tricky access.

Related guest reviews

10

Susan

13 Jul 2024

·

Stayed 1 night

The location was great as we were in Abilene to visit ACU.

10

Stacy

14 Apr 2023

·

Stayed 1 night

The property itself was great. Accessing the property was kind of weird. It was difficult return to after going to dinner but the room and staff were great.

8

Christopher

29 Jun 2025

·

Stayed 1 night

Close to ACU

10

William

24 May 2023

·

Stayed 2 nights

Nice place to stay. Easy to get to and alot of places close to get something to eat

6

David

4 May 2025

·

Stayed 1 night

Right next to 3 run down motels. Sketchy area. Little pricey for the amenities and area. No water pressure whatsoever. But close to ACU.

10

Randy

24 Aug 2024

·

Stayed 1 night

Very close to ACU

8

BLANCA

7 Jul 2024

·

Stayed 1 night

Only thing was a bit of road noise

6

Jose Luis

17 Aug 2025

·

Stayed 1 night

The only thing that I like the location closer to ACU.

10

Randy

30 Jun 2024

·

Stayed 1 night

Close to ACU

8

Amanda

24 Aug 2024

·

Stayed 1 night

Close by freeway

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Dining

Breakfast feedback is inconsistent: many enjoyed it, while others found limited selection, shortages, or equipment not working. Some mornings lacked items like milk or had cold coffee, and a few guests reported breakfast not available.

Related guest reviews

8

Jay

30 Jun 2023

·

Stayed 1 night

Wry friendly staff. Clean rooms. Good breakfast

8

Mary

14 Oct 2025

·

Stayed 1 night

The room was clean, but we had to wait 10 minutes to get in it. Even though it was already 4 PM. However everyone was friendly and we enjoyed our stay. The breakfast was average but tasty. I did enjoy the biscuits and sausage.

4

Debbie

7 Dec 2024

·

Stayed 5 nights

My husband and I stayed 6 days, 5 nights. The first morning breakfast was good, everything was fresh, plenty of coffee and milk/ half and half. The rest of the mornings we asked for coffee and they were out of milk/ half and half. They told us every morning that their food truck was going to arrive the next day and of course it didn't. The most frustrating thing was that the manager didn't take the initiative to go across the street and just buy some from Walmart. They were very disrespectful as well, especially when I would ask for some coffee and milk. The room was nice and clean and the maids were very nice but the front desk/ manager could use some customer service classes.

6

Bonnie

4 Oct 2025

·

Stayed 2 nights

Upon arrival, one of our keys would not work. Had to go back down to lobby and get corrected. Then again the next day it happened again. When turning on bathroom light, the exhaust fan come on and was very noisy, annoying. Breakfast, Maybe a couple of tablespoons of eggs were left. The next morning, the coffee canister empty and decaf was barely luke warm. Limited power outlets. Did not enjoy this stay at all.

10

Charles

16 May 2024

·

Stayed 2 nights

Solid room for my one night business stay. Morning breakfast was good (loved the biscuits and sausage gravy) and front desk was very helpful when I needed something printed. I arrived very early and worked for 4 hours in their business center while my room was getting ready.

10

James

27 Dec 2023

·

Stayed 3 nights

Family enjoyed the stay. Will stay here again and the breakfast was great.

8

Monte

9 Feb 2023

·

Stayed 1 night

I understand breakfast is free but…..pancake machine broken and juice machine broken, ice machine on my floor broken

4

Mariella

29 Jan 2024

·

Stayed 1 night

The front dress clerk that checked me out was rude and seemed to just not want to be there. They also didn’t have breakfast the morning of our stay. The water pressure for the shower was extremely low. I love staying at Holiday Inns it’s my go to hotel when I travel but this one was just not it

10

william

11 Dec 2022

·

Stayed 1 night

very nice great breakfast

10

Jaimie

23 Mar 2025

·

Stayed 1 night

We never expect much from hotels, but this one was really great. The bed was very comfortable, the pillows were perfect, and they had, hands down, the best room AC we've ever had. We are cold sleepers, and never once did we get hot during the night. Breakfast was not very good, but hotel breakfasts are always a hit or miss anyways. We will definitely be back.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10 $230
11 $158	12 $279	13 $336	14 $334	15 $295	16 $259	17 $237
18 $163	19 $288	20 $324	21 $342	22 $257	23 $181	24 $174
25 $165	26 $279	27 $315	28 $320	29 $290	30 $294	31 $268

Su	Mo	Tu	We	Th	Fr	Sa
1 $281	2 $310	3 $328	4 $311	5 $281	6 $281	7 $281
8 $306	9 $404	10 $404	11 $415	12 $404	13 $400	14 $451
15 $400	16 $404	17 $413	18 $400	19 $400	20 $306	21 $301
22 $187	23 $197	24 $190	25 $190	26 $186	27 $186	28 $190
29 $190	30 $537

Holiday Inn Express & Suites by IHG

Prices for Holiday Inn Express & Suites by IHG

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Mobility)

Suite, 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility)

Standard Room

Suite, 1 King Bed, Accessible (Mobility)

Standard Room, 2 Queen Beds

Guest reviews of Holiday Inn Express & Suites by IHG

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Holiday Inn Express & Suites by IHG

Prices for upcoming dates