Name: Holiday Inn Lubbock South by IHG
Address: 6107 Justice Avenue, Lubbock, Texas, United States of America, Lubbock, Texas, US
Price range: US$94–US$822 per night
Rating: 6.85

What guests think

Across recent reviews, Holiday Inn Lubbock South by IHG is noted for comfortable rooms, a convenient location, and useful amenities like an on-site restaurant/bar, indoor pool with hot tub and sauna, gym, and Tesla EV chargers.

Guests also note recurring wear and maintenance issues, including murky or chemical-smelling pool areas, occasional hot tub closures, noisy AC or elevators, and rooms with damage or dated finishes. Cleanliness feedback is mixed, with many very clean stays but some reports of shower mold, lingering odors, or missed housekeeping. Service ranges from warm and helpful to inconsistent, with complaints about unreachable or rude night staff, slow bar service, and confusing key or check-in handling. Expect solid amenities and convenience, with occasional inconsistencies.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site perks include an indoor pool, hot tub, sauna, gym, Tesla EV chargers, and a bar/restaurant. Reviews also cite recurring maintenance problems—murky or chemical-smelling pool areas, occasional hot tub downtime, slippery surfaces, worn areas, and some elevator issues.

Related guest reviews

10

Timothy

3 Jan 2026

·

Stayed 1 night

Wonderful EVchargers from TESLA!

6

Arcelia

8 Jul 2025

·

Stayed 3 nights

We liked that it had onsite restaurant/bar, inside pool/hot tub and close by shopping and restaurants. Although very slippery pool area. Pet Friendly so make sure to check your bed.

8

Deana

22 Apr 2025

·

Stayed 2 nights

Everything was great! Was really hoping the hotub was working.

6

Anita

16 Nov 2025

·

Stayed 2 nights

We stayed in rm 137, it was a large room w/2 beds. Nice room, but felt like an afterthought, as there were no chairs or a table in the room. There was an iron in a broken down cabinet, but no ironing board. The little cabinet/shelf that was over the mini fridge had a one cup Kurig coffee maker, and had a little microwave in the locked cabinet that was rickety. No ice bucket, so I don’t know if there is an ice machine available. There were only 2 little bitty trash cans (1-bathroom, 1- bdrm). The breakfast was for purchase only. There IS a bar/grill in the hotel that serves a small menu & burgers, which were very good. Most hotels at least have 24/7 coffee/hot water available, this one did not. They did however have a tiny little ‘market’ that was available to purchase sodas, snacks, etc.

10

Johnny

20 Nov 2025

·

Stayed 2 nights

Great stay. Nice gym. Nice price

8

Deana

1 Jun 2025

·

Stayed 1 night

Check in was good. Burgers good. Pool area loud with small kids screaming & jumping into pool. Parents outside not monitoring them. Gym was nice. Sauna was decent.

8

BRIAN

17 Aug 2025

·

Stayed 2 nights

Pool was in poor condition water was vary murky you could nt see your feet on bottom of pool. Air vents in pool Erin had black mold in all vents also air filter was black too. Pool room had strong chemical smell, we used pool about 15 minutes and went back to room

10

Neal

16 Apr 2025

·

Stayed 1 night

New property with nice indoor pool, spa and workout room

10

virginia saldana

5 Oct 2025

·

Stayed 1 night

Clean room, pool was clean & heated & exceptional customer service. Dining at restaurant was very pleasant.

6

Mandy

20 Jan 2023

·

Stayed 1 night

It would have been nice to know that the property was under construction. My room had curtains that were falling off the rod, making the black-out curtains not work properly. Also, when checking out I was told I could not be provided a receipt, which was the first I have ever heard of that. Very disappointed.

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Cleanliness

Feedback is mixed: many describe very clean rooms and common areas, but others report mold in showers, lingering pet or musty odors, dirty or leftover towels, and sporadic housekeeping.

Related guest reviews

10

Ryan

9 Nov 2025

·

Stayed 2 nights

Staff was awesome. Great room, clean.

4

Heather

5 Aug 2025

·

Stayed 1 night

Check in was great but that’s where it ended! Elevator was terrible, my room wasn’t really clean, the carpet was ripped up and tv had issues.

2

Mindy

11 Aug 2025

·

Stayed 1 night

The property looks so nice from the outside and the lobby was impeccable. However that’s where it ended we got to our room and the carpet was disgusting, the bathroom tiles were popping up but the worst thing was the smell and the ac making a horrible sound ALL NIGHT LONG! It was Techs graduation so we were lucky just to have a room but I’m disappointed that they could charge $200 for such a gross room.

6

Michelle

18 Jun 2025

·

Stayed 1 night

The smell of dog was hot

2

Heidi

18 Aug 2025

·

Stayed 2 nights

This is my last stay at a Holiday Inn anywhere. Alexandria LA you could not check in until 7pm. In Lubbock Texas check in is at 3pm and of course I was there at 2:38pm and I could not check in early. Sat in my car 20 min then I could check in. Shower would not turn off. They did send a guy to fix then it was fixed by the time I came back to the hotel for the night. Got a sermon on pool rules. When they ask - What brings you in to town? and you answer you are there to visit your granddaughter make sure you have the count right that is staying in that room. I did and I was given two wristbands for the pool so my granddaughter and I could use the pool, which we did not. I also would not leave my granddaughter to swim alone, rethink what you say to customers, it could be offending. Checking out I had to witness a heated argument with a worker and customer. As of right right, I am ate up with bed bug bites. Your price of $177 a night is way to high! (This was the weekend everyone was in town to bring their kids to Texas Tech so all hotels jack up their price). Between the sermon, shower, overheard argument, on top of bed bugs this hotel has a ton of problems.

10

Kathleen

17 Jun 2025

·

Stayed 1 night

Fantastic hotel. Clean, spacious, very kind staff, great area, and the restaurant is really good. I wish every hotel was this nice. Had an indoor pool and hot tub that were nice and clean.

6

Christy

29 Sept 2025

·

Stayed 1 night

Bathroom was not clean. Shower flooring, edges had mold build up.

4

Dustin

22 Mar 2025

·

Stayed 5 nights

The front desk staff were very nice and helpful. The room was not as clean as expected and there were dirty towels from prior guests. The bar was terrible and would get negative stars if able. The bartender would only serve one drink at a time and took 45 minutes to serve one round of drinks to a table of 6. She then proceeded to talk negatively about our party for ordering a last round at the 8:45pm last call. I will mow be staying here again.

10

Benito

12 Jun 2025

·

Stayed 1 night

Súper clean

10

emily

7 Jun 2025

·

Stayed 1 night

Room was very clean and comfortable. Easy check in and check out.

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Rooms

Rooms are generally spacious with very comfortable beds and effective AC, but several mention maintenance issues such as noisy units, malfunctioning remotes or blinds, and worn furnishings.

Related guest reviews

10

Jennifer

7 Jul 2024

·

Stayed 1 night

We had a great stay! The hotel is very clean and nicely decorated. Our room had two queen beds and was very spacious! The beds were very comfortable. There was a large desk area with plenty of room to set our things on and the tv worked great. The bathroom was a nice size, great counter space. Plenty of hot water in the shower and all Dove products with pumps in the bottles! That was a really nice touch. The little bottles and tiny bar of soap most hotels provide is so annoying. We ate at the restaurant for dinner and it was very good. The pool and hot tub were a hit too. I would definitely stay here again!

4

Heather

5 Aug 2025

·

Stayed 1 night

Check in was great but that’s where it ended! Elevator was terrible, my room wasn’t really clean, the carpet was ripped up and tv had issues.

10

Roxana

19 Mar 2023

·

Stayed 2 nights

Stayed in many Holiday Inns and this one is on top of my list. Excellent bed. Got a great rest

4

Matt

21 Sept 2025

·

Stayed 1 night

This was our second stay here. The first time everyone was extremely friendly and helpful. We loved it because of the price, cleanliness, and very sweet staff. The pool is terrible but we loved the sauna. The second time was exactly the same. But our tv remote was not working. So we called the night manager which we could hardly understand. The volume and mute buttons were the only thing that worked. The night manager said he had batteries in his office or we could just get up and change the channel on the tv itself. There were no buttons on the tv so all we had was the weather channel. I know it sounds petty by complaining about this, but he was really rude. Because of this, we will not be going back to this location. We were going to tell the front desk but decided not to because of the girl being soo sweet and we were afraid she would get her feelings upset. One person ruined it for us, and I’m pretty sure this one guy has done it before.

10

Rose

1 Aug 2025

·

Stayed 1 night

Very clean,comfortable beds.The staff was very friendly, Will stay there every time I go to Lubbock.

6

Danny

25 May 2024

·

Stayed 2 nights

Disappointed in the stay. No wash cloths, lumpy pillows and the coffee was luke warm. AC unit in room was noisy. Bathroom door is 1/16” from the toilet. I cut my foot and n the door.

6

Anita

16 Nov 2025

·

Stayed 2 nights

We stayed in rm 137, it was a large room w/2 beds. Nice room, but felt like an afterthought, as there were no chairs or a table in the room. There was an iron in a broken down cabinet, but no ironing board. The little cabinet/shelf that was over the mini fridge had a one cup Kurig coffee maker, and had a little microwave in the locked cabinet that was rickety. No ice bucket, so I don’t know if there is an ice machine available. There were only 2 little bitty trash cans (1-bathroom, 1- bdrm). The breakfast was for purchase only. There IS a bar/grill in the hotel that serves a small menu & burgers, which were very good. Most hotels at least have 24/7 coffee/hot water available, this one did not. They did however have a tiny little ‘market’ that was available to purchase sodas, snacks, etc.

8

Andrea

10 Aug 2025

·

Stayed 1 night

I absolutely loved how sweet the staff were at the front. They were very helpful and always had smiles on their faces. I also loved how clean the room was and how spacious it was as well. This is definitely my go to hotel for when I visit Lubbock.

10

Sheryl

4 Aug 2024

·

Stayed 2 nights

I chose this hotel because I've stayed here before and the bedding was so comfortable. This time did not disappoint!

8

teresa

26 Dec 2022

·

Stayed 19,342 nights

Ac was noisy like it needed matience

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Service

Many guests highlight welcoming, helpful staff across the hotel and restaurant. Others report inconsistent experiences, including difficulty reaching the desk at night, rude interactions, slow bar service, and occasionally confusing check-in or key policies.

Related guest reviews

4

Darian

12 Oct 2025

·

Stayed 1 night

We didn’t have any sheets/cover for the pull out bed. I tried calling the front desk for a while. Then called the direct line, no answer. At 11:00 pm I had to walk down to the front desk where a gentleman was there. I told him I tried calling the front desk but he didn’t respond. I asked him for the bedding and he did get some for me. For a newer hotel, it’s a little run down…bathroom had paint messed up, shower just seemed old, water was shooting out of the shower head, furniture had cracks in it. Location is great but won’t stay here again. AND THE PRICE WAS HORRIBLY HIGH!!!!

4

Brandi

28 Feb 2025

·

Stayed 1 night

We had an incredibly disappointing experience at this hotel. We had reserved two separate rooms, but due to a series of issues I won’t go into detail about, my daughter got locked out of our room in the middle of the night. She called me for help, so I rushed downstairs in my pajamas to get a new key. Despite having checked in earlier that day without my husband being present, the man working the night shift refused to issue us a new key because the reservation was under his name. As a result, my daughter and I were forced to sleep in the lobby until the other people in our room woke up to let us in. This situation was frustrating, stressful, and unprofessional.

10

Lance

14 Oct 2025

·

Stayed 1 night

Hotel staff is always friendly when coming into the property! It’s very clean and comfy! Burger theory has excellent food and drinks also desserts hit the spot!

10

Estella

14 Oct 2025

·

Stayed 1 night

Staff made my grand daughter feel like a princess!!

6

Lori

17 Feb 2025

·

Stayed 1 night

When we arrived to check in my husband tried to ask the guy a couple of questions about our stay and he laughed at him like he should already know this. Was very short with his answers and would explain things when he did it was vague. But if the guy had taken a second to look I was the one who booked this hotel and my husband didn't know he was bent out of shape about something and passed it on to the customer, thanks! The girl in the morning who checked us out was super friendly, nice and very pleasant. Warm.

10

Allison

11 Aug 2024

·

Stayed 4 nights

Staff was very friendly and helpful.Matthew was a joy.

6

SANDI

23 Mar 2025

·

Stayed 1 night

The front desk was rude and had to go get own towels or anything you needed no service at this hotel. Don’t get room wanted and pool was gross.

2

Eula

29 Sept 2025

·

Stayed 2 nights

The night manager was rude and yelling at us because we tried to eat our dinner at the lobby table. Meanwhile the was like 20 people drink alcohol on the patio. Harry’s reason for yelling and being rude to us was the hotel policy is no food and drinks in public places. Even though they have signs posted everywhere about no alcohol on the premises. When asked about the loud drunks on patio we were told manager said police won’t do anything about them so nothing they can do. So it is ok to yell and be rude to people just trying to eat their dinner with other guests together?

4

Dustin

22 Mar 2025

·

Stayed 5 nights

The front desk staff were very nice and helpful. The room was not as clean as expected and there were dirty towels from prior guests. The bar was terrible and would get negative stars if able. The bartender would only serve one drink at a time and took 45 minutes to serve one round of drinks to a table of 6. She then proceeded to talk negatively about our party for ordering a last round at the 8:45pm last call. I will mow be staying here again.

10

Gina

12 Nov 2024

·

Stayed 2 nights

We loved everything about this hotel. It is very clean. Everyone working the front desk went above and beyond, we will definitely be back.

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Location

Convenient for highway access and close to restaurants, shopping, and Texas Tech–area activities; several note it’s quiet despite nearby roads. Not widely described as walkable.

Related guest reviews

10

LAURIE

24 Aug 2025

·

Stayed 1 night

Nice more upscale for the price! Great area. Love the onsite restand bar!!

10

JAMES

12 Jul 2023

·

Stayed 1 night

Good location

10

Jamie

13 Jul 2023

·

Stayed 2 nights

Conveniently located to everything we needed.

10

Gina

29 Sept 2024

·

Stayed 1 night

We stayed here for Texas Tech parents weekend. It was close to our son’s house so was perfect for us. It was close to the mall and lots of restaurants (not walking distance).

10

Melissa

31 Jul 2023

·

Stayed 1 night

Easy check in. Clean room. Quiet and comfortable bed. Close to restaurants and night life venues. Convenient for highway access and very quiet though near highways.

10

Albert

17 Mar 2025

·

Stayed 2 nights

Quiet and good location

10

Cayson

1 Jul 2025

·

Stayed 1 night

Had a nice restaurant attached to the hotel. Location was nice and the check in was super easy!

10

Mason

20 Apr 2025

·

Stayed 2 nights

2nd time I have stayed here. Hotel is nice, in a good location, rooms are clean and comfortable. Staff in the hotel and restaurant are excellent and the food is always fresh and made right. Highly recommended if you are staying in Lubbock.

10

Cassie

3 Oct 2024

·

Stayed 2 nights

Great location and definitely will be back!

10

Manuel

10 Feb 2025

·

Stayed 1 night

Room was very clean. Staff was friendly. We were close to a lot of entertainment and dining. Overall great experience.

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Dining

The on-site Burger Theory restaurant and bar earn frequent praise for tasty burgers, dinners, and made-to-order breakfasts with vouchers; breakfast is not typically included. A few reviews report slow or poor bar service.

Related guest reviews

10

Chris

5 Aug 2023

·

Stayed 1 night

Excellent breakfast in restaurant with voucher to order from menu, not usual mediocre buffet. Plenty of luggage carts. Clean room, good bed, everything worked well. Friendly staff. Great parking and convenient location. Liked the overhead music. Best roadside Holiday Inn I have stayed in.

10

Lacy

13 Jul 2025

·

Stayed 3 nights

We absolutely loved the burger joint and bar downstairs. Lovely bartender. Great food - breakfast and dinner. I wish the pool was an outdoor pool in this Texas heat. Other than that, it was great!

10

Lance

14 Oct 2025

·

Stayed 1 night

Hotel staff is always friendly when coming into the property! It’s very clean and comfy! Burger theory has excellent food and drinks also desserts hit the spot!

10

Cayson

1 Jul 2025

·

Stayed 1 night

Had a nice restaurant attached to the hotel. Location was nice and the check in was super easy!

6

Anita

16 Nov 2025

·

Stayed 2 nights

We stayed in rm 137, it was a large room w/2 beds. Nice room, but felt like an afterthought, as there were no chairs or a table in the room. There was an iron in a broken down cabinet, but no ironing board. The little cabinet/shelf that was over the mini fridge had a one cup Kurig coffee maker, and had a little microwave in the locked cabinet that was rickety. No ice bucket, so I don’t know if there is an ice machine available. There were only 2 little bitty trash cans (1-bathroom, 1- bdrm). The breakfast was for purchase only. There IS a bar/grill in the hotel that serves a small menu & burgers, which were very good. Most hotels at least have 24/7 coffee/hot water available, this one did not. They did however have a tiny little ‘market’ that was available to purchase sodas, snacks, etc.

10

Mason

20 Apr 2025

·

Stayed 2 nights

2nd time I have stayed here. Hotel is nice, in a good location, rooms are clean and comfortable. Staff in the hotel and restaurant are excellent and the food is always fresh and made right. Highly recommended if you are staying in Lubbock.

10

Mallory

6 Feb 2023

·

Stayed 2 nights

Amazing stay. Rooms were comfortable and clean, pool, hot tub and fitness room with sauna were very nice. On site eating was delicious and got breakfast vouchers

4

Dustin

22 Mar 2025

·

Stayed 5 nights

The front desk staff were very nice and helpful. The room was not as clean as expected and there were dirty towels from prior guests. The bar was terrible and would get negative stars if able. The bartender would only serve one drink at a time and took 45 minutes to serve one round of drinks to a table of 6. She then proceeded to talk negatively about our party for ordering a last round at the 8:45pm last call. I will mow be staying here again.

10

virginia saldana

5 Oct 2025

·

Stayed 1 night

Clean room, pool was clean & heated & exceptional customer service. Dining at restaurant was very pleasant.

10

Christian

26 Jun 2025

·

Stayed 2 nights

Nice staff and convenient to have restaurant in hotel

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Month	Average price
January	US$91
February	US$140
March	US$108
April	US$140
May	US$133
June	US$111
July	US$103
August	US$124
September	US$118
October	US$137
November	US$124
December	US$104

Su	Mo	Tu	We	Th	Fr	Sa
				1 $121	2 $153	3 $125
4 $117	5 $121	6 $121	7 $120	8 $121	9	10
11 $112	12 $118	13 $121	14 $121	15 $112	16 $452	17
18 $100	19 $99	20 $99	21 $98	22 $98	23 $128	24 $124
25 $94	26 $105	27 $102	28 $102	29 $99	30 $309	31 $245

Holiday Inn Lubbock South by IHG

Prices for Holiday Inn Lubbock South by IHG

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds, Mobility Accessible

Standard Room, 1 King Bed

Standard Room

Premium Room, 1 King Bed

Premium Room, 1 King Bed with Sofa Bed

Suite, 2 Bedrooms

Standard Room, 2 Queen Beds, Mobility Accessible (Comm, Mobility)

Suite, 2 Bedrooms, Mobility Accessible

Premium Room, 1 King Bed with Sofa Bed, Mobility Accessible (Comm, Mobility)

Premium Room, 2 Queen Beds

Standard Room, 1 King Bed, Roll-In Shower (Communications, Roll-In Shower)

Standard Room, 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communications)

Standard Room, 1 King Bed, Mobility Accessible

Guest reviews of Holiday Inn Lubbock South by IHG

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Lubbock South by IHG

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $172
20 $120	21 $137	22 $124	23 $120	24 $129	25 $209	26 $822
27 $107	28 $114	29 $121	30 $121