TownePlace Suites Jacksonville Butler Boulevard
US$145
/ night
Avg. for September
Prices for TownePlace Suites Jacksonville Butler Boulevard
Select dates to see prices and availability
US$145
/ night
Avg. for September
Monthly average prices
Nightly prices at TownePlace Suites Jacksonville Butler Boulevard average US$125 in the cheapest month (August) and US$167 in the most expensive month (March), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$131 |
| February | US$145 |
| March | US$167 |
| April | US$137 |
| May | US$132 |
| June | US$125 |
| July | US$128 |
| August | US$125 |
| September | US$145 |
| October | US$141 |
| November | US$133 |
| December | US$128 |
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A
M
J
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A
Sept · US$145
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D
Most expensive: March (~US$167)
Cheapest: August (~US$125)
About this property
Be sure to enjoy recreational amenities, including an outdoor pool, a hot tub, and a fitness center. Additional features at this Art Deco hotel include complimentary wireless internet access, a television in a common area, and a picnic area...
Amenities
Be sure to enjoy recreational amenities, including an outdoor pool, a hot tub, and a fitness center. Additional features at this Art Deco hotel include complimentary wireless internet access, a television in a common area, and a picnic area.
Business amenities
Featured amenities include complimentary wired internet access, a 24-hour business center, and limo/town car service. Free self parking is available onsite.
Dining
Grab a bite from the snack bar/deli serving guests of Towneplace Suites Marriott Jacksonville Butler Boulevard. A complimentary continental breakfast is included.
Rooms
Make yourself at home in one of the 85 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Wired and wireless internet access is complimentary, while 32-inch flat-screen televisions with satellite programming provide entertainment. Conveniences include safes and desks, as well as phones with free local calls.
Location
Located in Jacksonville (Southside), Towneplace Suites Marriott Jacksonville Butler Boulevard is within a 10-minute drive of St. Johns Town Center and University of North Florida. This hotel is 8.5 mi (13.7 km) from EverBank Stadium and 12.7 mi (20.4 km) from Mayo Clinic Florida.
What's nearby
Saint Vincent's Medical Center Southside(1.7 Miles)
Dog Wood Park of Jacksonville(2 Miles)
University Mall(2.6 Miles)
Curahealth Jacksonville(2.6 Miles)
Merill Road Shopping Center(2.8 Miles)
Orange Park Place Shopping Center(3.9 Miles)
San Jose Plaza Shopping Center(4 Miles)
HCA Florida Memorial Hospital(4 Miles)
Aloft Jacksonville Tapestry Park(4.5 Miles)
St. Johns Town Center(5.1 Miles)
Roosevelt Boulevard and San Juan Shopping Center(5.3 Miles)
Latitude 30(6.2 Miles)
Topgolf(6.2 Miles)
The Avenues(6.4 Miles)
University of North Florida(6.4 Miles)
Jacksonville, FL (CRG-Jacksonville Executive at Craig)(12.3 Miles)
Jacksonville International Airport (JAX)(22.7 Miles)
St. Augustine, FL (UST-Northeast Florida Regional)(30.5 Miles)
Parking
Swimming pool
Non-smoking rooms
Business centre
Dry cleaning
Safe-deposit box
Location
4801 Lenoir Avenue, Southpoint, Jacksonville, Florida, United States of America
Saint Vincent's Medical Center Southside (1.7 Miles)
Dog Wood Park of Jacksonville (2 Miles)
University Mall (2.6 Miles)
Curahealth Jacksonville (2.6 Miles)
Merill Road Shopping Center (2.8 Miles)
Orange Park Place Shopping Center (3.9 Miles)
Room options
6
Suite, 2 Bedrooms
Room details
2 Double Beds
Sleeps 6
635 ft²
Separate Dining AreaAir ConditioningWi-Fi (Free)Kitchen
4
Studio, 1 King Bed with Sofa Bed
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 4
301 ft²
Air ConditioningWi-Fi (Free)Kitchen
4
Suite, 1 Bedroom
Room details
1 Large Double Bed
and 1 Sofa Bed
Sleeps 4
549 ft²
Separate Dining AreaAir ConditioningWi-Fi (Free)Kitchen
Guest reviews of TownePlace Suites Jacksonville Butler Boulevard
7.8
Good
Based on 495 verified reviews
Who stays here?
Business
26%
Couple
19%
Family
42%
Group
6%
Solo
4%
What guests think
AI-generated summary based on recent guest reviews
Reviews of TownePlace Suites Jacksonville Butler Boulevard describe friendly staff and spacious suites in a convenient location, but also note aging rooms, frequent pool and hot tub closures, and periodic maintenance problems like hot-water issues and dated fixtures.
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What guests think
Reviews of TownePlace Suites Jacksonville Butler Boulevard describe friendly staff and spacious suites in a convenient location, but also note aging rooms, frequent pool and hot tub closures, and periodic maintenance problems like hot-water issues and dated fixtures.
Cleanliness feedback is mixed, with many finding rooms clean while others cite stained furnishings, odors, or poor upkeep. Breakfast quality varies widely, from excellent to basic or depleted early, and housekeeping is typically by request. Overall, expect a basic, functional stay rather than a polished, full-service experience.
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AI-generated summary based on recent guest reviews
Facilities
Facilities draw frequent complaints: the pool is often closed or dirty and the hot tub frequently inoperable; recurring hot-water outages are also reported. Renovations and general maintenance needs are noted.
Related guest reviews
4
Shantell
25 May 2025
·
Stayed 1 night
My room was extremely dirty. The dishwasher had sewage water in it, and it stunk really bad. There was leftover throw up from a previous guest on the sink. I feel like it was false advertising. I was excited to use the pool and Jacuzzi, but the pool was dirty and the Jacuzzi didn’t work.
My room was extremely dirty. The dishwasher had sewage water in it, and it stunk really bad. There was leftover throw up from a previous guest on the sink. I feel like it was false advertising. I was excited to use the pool and Jacuzzi, but the pool was dirty and the Jacuzzi didn’t work.
8
Norma
8 Dec 2023
·
Stayed 1 night
Overall good stay. Property could use a face lift. Carpet rips in it, making it trip hazard. Curtains are torn as well. We had no hot water arrival date. Staff was very polite.
Overall good stay. Property could use a face lift. Carpet rips in it, making it trip hazard. Curtains are torn as well. We had no hot water arrival date. Staff was very polite.
6
Michelle
13 Jun 2025
·
Stayed 5 nights
The rooms were nice and clean, the pool area isn’t great and the pool is dirty. The breakfast election is not that great..
The rooms were nice and clean, the pool area isn’t great and the pool is dirty. The breakfast election is not that great..
4
Antoine
11 May 2025
·
Stayed 2 nights
Furniture was aged, carpet could be replaced cause it’s make the room look and feel dirty. Other then that the bathroom made up for the look and feel of the room in general. The pool and spa look as if there’s no maintenance up keep and the spa was not working the temperature was cold as the pool. I wouldn’t recommend staying here it’s over price for your comfort.
Furniture was aged, carpet could be replaced cause it’s make the room look and feel dirty. Other then that the bathroom made up for the look and feel of the room in general. The pool and spa look as if there’s no maintenance up keep and the spa was not working the temperature was cold as the pool. I wouldn’t recommend staying here it’s over price for your comfort.
2
Gregory
9 Apr 2025
·
Stayed 1 night
The bathroom sink was plugged and water standing after use. Went to take a shower at 10pm and there was No Hot Water. Called front desk and they said All the rooms are without hot water but working to fix the issue. Then the music that plays in the hallways is too loud. In the still of the night I could hear it from inside my room while I was trying to go back to sleep. They are getting ready to remodel the rooms and have giant shipping containers in the parking lot taking up 50% of the parking spots.
The bathroom sink was plugged and water standing after use. Went to take a shower at 10pm and there was No Hot Water. Called front desk and they said All the rooms are without hot water but working to fix the issue. Then the music that plays in the hallways is too loud. In the still of the night I could hear it from inside my room while I was trying to go back to sleep. They are getting ready to remodel the rooms and have giant shipping containers in the parking lot taking up 50% of the parking spots.
6
Anissa
2 Jun 2024
·
Stayed 9 nights
I stayed at this hotel while getting radiation and chemo treatment at the Mayo Clinic. The staff were amazing. The room was very outdated and had a terrible smell. I had to go buy plugins to deter the smell. In addition, the pool was out of order the entire stay. Marriott needs to be ashamed!
I stayed at this hotel while getting radiation and chemo treatment at the Mayo Clinic. The staff were amazing. The room was very outdated and had a terrible smell. I had to go buy plugins to deter the smell. In addition, the pool was out of order the entire stay. Marriott needs to be ashamed!
4
Tammy
2 Jun 2025
·
Stayed 2 nights
This pictures are very misleading. The pictures look like there is a separate sitting room. The pull out couch is right in front of the bed and barely extends all the way out without hitting the bed. Leaving no room in between. It was a tiny room, dirty and very dated. Breakfast was ok. Pool was full of leaves and the hot tub wasn’t working. Pillows were a joke. We wont stay here again. They shouldn’t call these suites. This is not a Marriott worthy property.
This pictures are very misleading. The pictures look like there is a separate sitting room. The pull out couch is right in front of the bed and barely extends all the way out without hitting the bed. Leaving no room in between. It was a tiny room, dirty and very dated. Breakfast was ok. Pool was full of leaves and the hot tub wasn’t working. Pillows were a joke. We wont stay here again. They shouldn’t call these suites. This is not a Marriott worthy property.
8
Jennifer
28 Jul 2024
·
Stayed 3 nights
The property was overall good. For having the Marriott name the property needs work. The AC was leaking in the lobby and the pool was down due to maintenance. The property needed updating as they bathroom light fixtures were rusting and the room doors had chunks missing. Our room had to be switched after the first night because the hot water stopped working in the shower. The staff was great but the property needs updated.
The property was overall good. For having the Marriott name the property needs work. The AC was leaking in the lobby and the pool was down due to maintenance. The property needed updating as they bathroom light fixtures were rusting and the room doors had chunks missing. Our room had to be switched after the first night because the hot water stopped working in the shower. The staff was great but the property needs updated.
4
Elizabeth
12 Jul 2024
·
Stayed 5 nights
The pool was out of order our entire stay. They said they couldn’t get the chemicals right but I think it was more than that. They were very evasive about it.
The pool was out of order our entire stay. They said they couldn’t get the chemicals right but I think it was more than that. They were very evasive about it.
2
Alicia
23 Jun 2025
·
Stayed 2 nights
From the moment we arrived to the hotel the service was bad Debbie at the first desk was all but pleasant our room didn’t have ac or internet then the pool was dirty and the breakfast was gone by 8am we weren’t giving any towels or was our room serviced while we were there. I would not recommend this place to anymore until renovations are complete.
From the moment we arrived to the hotel the service was bad Debbie at the first desk was all but pleasant our room didn’t have ac or internet then the pool was dirty and the breakfast was gone by 8am we weren’t giving any towels or was our room serviced while we were there. I would not recommend this place to anymore until renovations are complete.
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AI-generated summary based on recent guest reviews
Cleanliness
Hygiene is inconsistent: many guests found rooms clean, but others reported stained or worn furnishings, unpleasant odors, or bathroom cleanliness issues.
Related guest reviews
8
Shequita
5 Nov 2024
·
Stayed 2 nights
There was blood on the toilet, curtains, and shower curtain.
There was blood on the toilet, curtains, and shower curtain.
8
TeNeah
24 Mar 2023
·
Stayed 1 night
Very clean and everything you need in a room. I will definitely stay again!!
Very clean and everything you need in a room. I will definitely stay again!!
4
Shantell
25 May 2025
·
Stayed 1 night
My room was extremely dirty. The dishwasher had sewage water in it, and it stunk really bad. There was leftover throw up from a previous guest on the sink. I feel like it was false advertising. I was excited to use the pool and Jacuzzi, but the pool was dirty and the Jacuzzi didn’t work.
My room was extremely dirty. The dishwasher had sewage water in it, and it stunk really bad. There was leftover throw up from a previous guest on the sink. I feel like it was false advertising. I was excited to use the pool and Jacuzzi, but the pool was dirty and the Jacuzzi didn’t work.
6
Michelle
13 Jun 2025
·
Stayed 5 nights
The rooms were nice and clean, the pool area isn’t great and the pool is dirty. The breakfast election is not that great..
The rooms were nice and clean, the pool area isn’t great and the pool is dirty. The breakfast election is not that great..
10
Dr. Shontell
26 Jan 2024
·
Stayed 9 nights
Very clean and quiet. Staff was courteous and professional.
Very clean and quiet. Staff was courteous and professional.
4
charles
26 Aug 2023
·
Stayed 4 nights
Most employees I interacted with were not friendly. The room was fair, yet the bathroom was not clean. I’m
Most employees I interacted with were not friendly. The room was fair, yet the bathroom was not clean. I’m
4
Leothan
9 Feb 2025
·
Stayed 2 nights
The TV channel was very limited, no hot water in the kitchen and not very clean
The TV channel was very limited, no hot water in the kitchen and not very clean
4
Kevin
14 Aug 2024
·
Stayed 1 night
Stains on couch, cabinets old and nasty, carpet gross. Needs major overhaul. The bed was ok but hot- likely memory foam and bedding very nice. Bathroom good- lots of amenities. Breakfast ugh- everything was microwaved , lousy selection. Omelets those microwaved kind- fruit old and over ripe - just go to Cracker Barrel and skip this “free breakfast “. I would not stay here again.
Stains on couch, cabinets old and nasty, carpet gross. Needs major overhaul. The bed was ok but hot- likely memory foam and bedding very nice. Bathroom good- lots of amenities. Breakfast ugh- everything was microwaved , lousy selection. Omelets those microwaved kind- fruit old and over ripe - just go to Cracker Barrel and skip this “free breakfast “. I would not stay here again.
10
Rebecca
30 Jan 2024
·
Stayed 1 night
The kitchen was great. The hotel was very clean
The kitchen was great. The hotel was very clean
10
Roshandra
16 Jul 2025
·
Stayed 6 nights
They cut off the water on the last day and the garbage disposal didn’t work, but the hotel room was nicely remodeled and it was very clean. The lady at the front desk was professional and proficient. We will definitely use the hotel again.
They cut off the water on the last day and the garbage disposal didn’t work, but the hotel room was nicely remodeled and it was very clean. The lady at the front desk was professional and proficient. We will definitely use the hotel again.
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AI-generated summary based on recent guest reviews
Rooms
Suites provide ample space and comfortable beds, but many reviews describe dated decor and worn fixtures, plus limited TV channel selection. Some guests also noted aging hardware like loose outlets and occasional A/C or shower issues.
Related guest reviews
6
Fernando
13 Jan 2023
·
Stayed 19,365 nights
The location is great with restaurants and shopping walking distance. Unfortunately the rooms need updating, you can see rusted fixtures, dirty paint, broken molding and the room had a distinct smell, not a bad one but it smelled old or something. Next time I would probably stay at any of the other hotels on same road.
The location is great with restaurants and shopping walking distance. Unfortunately the rooms need updating, you can see rusted fixtures, dirty paint, broken molding and the room had a distinct smell, not a bad one but it smelled old or something. Next time I would probably stay at any of the other hotels on same road.
2
Gregory
9 Apr 2025
·
Stayed 1 night
The bathroom sink was plugged and water standing after use. Went to take a shower at 10pm and there was No Hot Water. Called front desk and they said All the rooms are without hot water but working to fix the issue. Then the music that plays in the hallways is too loud. In the still of the night I could hear it from inside my room while I was trying to go back to sleep. They are getting ready to remodel the rooms and have giant shipping containers in the parking lot taking up 50% of the parking spots.
The bathroom sink was plugged and water standing after use. Went to take a shower at 10pm and there was No Hot Water. Called front desk and they said All the rooms are without hot water but working to fix the issue. Then the music that plays in the hallways is too loud. In the still of the night I could hear it from inside my room while I was trying to go back to sleep. They are getting ready to remodel the rooms and have giant shipping containers in the parking lot taking up 50% of the parking spots.
2
Srikanth
28 Jan 2023
·
Stayed 5 nights
Very old hotel. Shower heads doesn’t work properly. Room service need to be informed 24 hrs before for room cleaning. Front desk staff is hostile, does not cooperate for anything you ask. I was charged extra than what was booked. They doesn’t seem to listen to me and no patience to listen to their customers. This is my experience as valued Bonvoy member.
Very old hotel. Shower heads doesn’t work properly. Room service need to be informed 24 hrs before for room cleaning. Front desk staff is hostile, does not cooperate for anything you ask. I was charged extra than what was booked. They doesn’t seem to listen to me and no patience to listen to their customers. This is my experience as valued Bonvoy member.
10
Erin
30 Mar 2024
·
Stayed 1 night
We are a family of six and have always tried to fit in a standard hotel room with 2 queen beds. The last could trips we realized that no longer worked for us but we didn’t want to pay the high cost of 2 rooms. The 2 bedroom suite, complete with separate living room, full kitchen and full bathroom! We were all so comfortable. The staff was nice, just no one was around when we were trying to get snacks. The continental breakfast had many many options and my 4 hungry boys left full. The price was so great too! Cheaper than 2 hotel rooms and better! Will definitely look for these suites in the future!
We are a family of six and have always tried to fit in a standard hotel room with 2 queen beds. The last could trips we realized that no longer worked for us but we didn’t want to pay the high cost of 2 rooms. The 2 bedroom suite, complete with separate living room, full kitchen and full bathroom! We were all so comfortable. The staff was nice, just no one was around when we were trying to get snacks. The continental breakfast had many many options and my 4 hungry boys left full. The price was so great too! Cheaper than 2 hotel rooms and better! Will definitely look for these suites in the future!
8
Elias G
3 Jan 2025
·
Stayed 13 nights
We had stayed at this same location about 7 or 8 yrs ago it was better then. Now it was ok, but definitely needs updating. T V channels were pretty weak, I couldn’t even watch FOX network. As well not having any steaming channels. What to me was bad, was that the wall sockets were in need of replacement. When any of us would try to plug in our phone to charge, socket holes so loose it barely held the plug. Only good one was on the kitchen counter or the one by the kitchen table. Not an expensive fit. Thanks for asking because I was intending to write a review anyway.
We had stayed at this same location about 7 or 8 yrs ago it was better then. Now it was ok, but definitely needs updating. T V channels were pretty weak, I couldn’t even watch FOX network. As well not having any steaming channels. What to me was bad, was that the wall sockets were in need of replacement. When any of us would try to plug in our phone to charge, socket holes so loose it barely held the plug. Only good one was on the kitchen counter or the one by the kitchen table. Not an expensive fit. Thanks for asking because I was intending to write a review anyway.
4
Leothan
9 Feb 2025
·
Stayed 2 nights
The TV channel was very limited, no hot water in the kitchen and not very clean
The TV channel was very limited, no hot water in the kitchen and not very clean
10
joesph
25 Jun 2024
·
Stayed 1 night
Big room
Big room
8
David
13 Jun 2025
·
Stayed 2 nights
We enjoyed staying at Towneplace due to location and suite option, and price.
We enjoyed staying at Towneplace due to location and suite option, and price.
4
Tammy
2 Jun 2025
·
Stayed 2 nights
This pictures are very misleading. The pictures look like there is a separate sitting room. The pull out couch is right in front of the bed and barely extends all the way out without hitting the bed. Leaving no room in between. It was a tiny room, dirty and very dated. Breakfast was ok. Pool was full of leaves and the hot tub wasn’t working. Pillows were a joke. We wont stay here again. They shouldn’t call these suites. This is not a Marriott worthy property.
This pictures are very misleading. The pictures look like there is a separate sitting room. The pull out couch is right in front of the bed and barely extends all the way out without hitting the bed. Leaving no room in between. It was a tiny room, dirty and very dated. Breakfast was ok. Pool was full of leaves and the hot tub wasn’t working. Pillows were a joke. We wont stay here again. They shouldn’t call these suites. This is not a Marriott worthy property.
10
Jacqueline
7 Jul 2023
·
Stayed 2 nights
Easy parking for work vehicles in a nice safe place. Rooms were big and roomy. Easy for family and friends to stay in the suites without multiple rooms. Staff was nice.. no complaints.
Easy parking for work vehicles in a nice safe place. Rooms were big and roomy. Easy for family and friends to stay in the suites without multiple rooms. Staff was nice.. no complaints.
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AI-generated summary based on recent guest reviews
Service
Service feedback is mixed: many praise friendly, accommodating staff, while others cite rude or unhelpful interactions and billing or reservation disputes. Housekeeping is typically by request rather than automatic.
Related guest reviews
10
Christy
13 Oct 2024
·
Stayed 1 night
The manager couldn’t have been any more accommodating. It is an older property but clean and tidy. We were caught without a place due to hurricane evacuation. We had 1 night’s reservation and thought we were going to be out on the street. The manager assured us he would find something. He did and it was perfect. It made our time so much less stressful. We are so grateful to him. His assistants were, as well, the best! They eased the stress - I would never stay anywhere else when in Jacksonville.
The manager couldn’t have been any more accommodating. It is an older property but clean and tidy. We were caught without a place due to hurricane evacuation. We had 1 night’s reservation and thought we were going to be out on the street. The manager assured us he would find something. He did and it was perfect. It made our time so much less stressful. We are so grateful to him. His assistants were, as well, the best! They eased the stress - I would never stay anywhere else when in Jacksonville.
2
John
7 Oct 2023
·
Stayed 7 nights
Was offered “complimentary “ mini bottles of water in a mini fridge on check in which I accepted only to find was later charged for them (or something else, don’t know what). Separate from “pay items market area” Day staff refused to credit charges and was told to call back later (no answer) so I cancelled rest of stay went to Holiday Inn. Not up to Marriott standards, holes in walls, damaged baseboards, dirty, stained couch. Hot tub outside with large body of standing water nearby, not ideal. Glad I could cancel rest of weekly stay.Bye bye Marriott!
Was offered “complimentary “ mini bottles of water in a mini fridge on check in which I accepted only to find was later charged for them (or something else, don’t know what). Separate from “pay items market area” Day staff refused to credit charges and was told to call back later (no answer) so I cancelled rest of stay went to Holiday Inn. Not up to Marriott standards, holes in walls, damaged baseboards, dirty, stained couch. Hot tub outside with large body of standing water nearby, not ideal. Glad I could cancel rest of weekly stay.Bye bye Marriott!
10
Adele
1 Aug 2023
·
Stayed 6 nights
The staff was amazing and very friendly on our PCSing stay for a week.
The staff was amazing and very friendly on our PCSing stay for a week.
2
Larry
12 Oct 2024
·
Stayed 1 night
We booked a king 1 bedroom With private bathroom, because there were 3 of us, was told we booked a queen studio even though I had a picture of my itinerary of what was booked, which was a 1 bedroom king suite with a private bathroom. That is a bedroom with a door and a separate area with a pull out couch. Man at desk would not help us and put us in what was reserved. We also had support dogs and was charged for them which is wrong. It’s pretty discouraging the clerk at front was unwilling to put us in the room we actually booked and paid for. So my question is, are you false advertising what you have available? What happened to top customer service? Very disappointed in this hotel and customer service we received.
We booked a king 1 bedroom With private bathroom, because there were 3 of us, was told we booked a queen studio even though I had a picture of my itinerary of what was booked, which was a 1 bedroom king suite with a private bathroom. That is a bedroom with a door and a separate area with a pull out couch. Man at desk would not help us and put us in what was reserved. We also had support dogs and was charged for them which is wrong. It’s pretty discouraging the clerk at front was unwilling to put us in the room we actually booked and paid for. So my question is, are you false advertising what you have available? What happened to top customer service? Very disappointed in this hotel and customer service we received.
10
Jennifer
20 Jun 2024
·
Stayed 5 nights
Super grateful for Debbie, she made sure our stay was wonderful.
Super grateful for Debbie, she made sure our stay was wonderful.
2
Srikanth
28 Jan 2023
·
Stayed 5 nights
Very old hotel. Shower heads doesn’t work properly. Room service need to be informed 24 hrs before for room cleaning. Front desk staff is hostile, does not cooperate for anything you ask. I was charged extra than what was booked. They doesn’t seem to listen to me and no patience to listen to their customers. This is my experience as valued Bonvoy member.
Very old hotel. Shower heads doesn’t work properly. Room service need to be informed 24 hrs before for room cleaning. Front desk staff is hostile, does not cooperate for anything you ask. I was charged extra than what was booked. They doesn’t seem to listen to me and no patience to listen to their customers. This is my experience as valued Bonvoy member.
10
Michaela
17 May 2025
·
Stayed 1 night
Aldo and rachel were amazing. So helpful and so nice. Ill definitely be staying at this hotel every time i go to Jacksonville.
Aldo and rachel were amazing. So helpful and so nice. Ill definitely be staying at this hotel every time i go to Jacksonville.
10
Roshandra
16 Jul 2025
·
Stayed 6 nights
They cut off the water on the last day and the garbage disposal didn’t work, but the hotel room was nicely remodeled and it was very clean. The lady at the front desk was professional and proficient. We will definitely use the hotel again.
They cut off the water on the last day and the garbage disposal didn’t work, but the hotel room was nicely remodeled and it was very clean. The lady at the front desk was professional and proficient. We will definitely use the hotel again.
8
Dona
18 Dec 2022
·
Stayed 19,343 nights
Great staff. Front desk person, Carrie, was friendly and welcoming.
Great staff. Front desk person, Carrie, was friendly and welcoming.
2
Alicia
23 Jun 2025
·
Stayed 2 nights
From the moment we arrived to the hotel the service was bad Debbie at the first desk was all but pleasant our room didn’t have ac or internet then the pool was dirty and the breakfast was gone by 8am we weren’t giving any towels or was our room serviced while we were there. I would not recommend this place to anymore until renovations are complete.
From the moment we arrived to the hotel the service was bad Debbie at the first desk was all but pleasant our room didn’t have ac or internet then the pool was dirty and the breakfast was gone by 8am we weren’t giving any towels or was our room serviced while we were there. I would not recommend this place to anymore until renovations are complete.
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AI-generated summary based on recent guest reviews
Location
Convenient area near restaurants and shopping, with easy access and generally safe surroundings.
Related guest reviews
6
Fernando
13 Jan 2023
·
Stayed 19,365 nights
The location is great with restaurants and shopping walking distance. Unfortunately the rooms need updating, you can see rusted fixtures, dirty paint, broken molding and the room had a distinct smell, not a bad one but it smelled old or something. Next time I would probably stay at any of the other hotels on same road.
The location is great with restaurants and shopping walking distance. Unfortunately the rooms need updating, you can see rusted fixtures, dirty paint, broken molding and the room had a distinct smell, not a bad one but it smelled old or something. Next time I would probably stay at any of the other hotels on same road.
8
Laura Martha
8 Jan 2023
·
Stayed 19,360 nights
The room was great , very clean. I had to bring my towels down every day to exchange. As well as trash & trash bags I had to get on my own. They don't come clean your room unless you ask. DO NOT USE THE LAUNDRY! To this day I am being charged from the laundry room SCAM! I tried to do laundry, it said insert card, I than got a notification that a scam was trying to go through on my card from my bank . Lucky for me I have the extra insurance for my bank account or I would have been stranded with no way to pay and locked out of my account. The front desk lady deb didn't even care. Since being home they have tried to charge my account 4x! I called the property they don't care. DO NOT USE THE LAUNDRY service there. It's a scam! ( scanned the qr code on property and it was a scam. ) Very clean property other wise. Easy access from main roads.
The room was great , very clean. I had to bring my towels down every day to exchange. As well as trash & trash bags I had to get on my own. They don't come clean your room unless you ask. DO NOT USE THE LAUNDRY! To this day I am being charged from the laundry room SCAM! I tried to do laundry, it said insert card, I than got a notification that a scam was trying to go through on my card from my bank . Lucky for me I have the extra insurance for my bank account or I would have been stranded with no way to pay and locked out of my account. The front desk lady deb didn't even care. Since being home they have tried to charge my account 4x! I called the property they don't care. DO NOT USE THE LAUNDRY service there. It's a scam! ( scanned the qr code on property and it was a scam. ) Very clean property other wise. Easy access from main roads.
10
Holley
7 Dec 2022
·
Stayed 5 nights
NICE LOCATION, VERY COMFORTABLE BEDS
NICE LOCATION, VERY COMFORTABLE BEDS
8
David
13 Jun 2025
·
Stayed 2 nights
We enjoyed staying at Towneplace due to location and suite option, and price.
We enjoyed staying at Towneplace due to location and suite option, and price.
10
Jeffery
13 Nov 2024
·
Stayed 7 nights
Was very nice staff and good area price was good bed too
Was very nice staff and good area price was good bed too
10
Christopher
6 Mar 2024
·
Stayed 2 nights
I checked in very late, the staff was very friendly and accommodating. The room was better than advertised. A lot of amenities in an amazing room. The location was great, with a lot of great restaurants near by. Overall, a great experience.
I checked in very late, the staff was very friendly and accommodating. The room was better than advertised. A lot of amenities in an amazing room. The location was great, with a lot of great restaurants near by. Overall, a great experience.
10
Jacqueline
7 Jul 2023
·
Stayed 2 nights
Easy parking for work vehicles in a nice safe place. Rooms were big and roomy. Easy for family and friends to stay in the suites without multiple rooms. Staff was nice.. no complaints.
Easy parking for work vehicles in a nice safe place. Rooms were big and roomy. Easy for family and friends to stay in the suites without multiple rooms. Staff was nice.. no complaints.
8
Frances
19 Mar 2023
·
Stayed 5 nights
My husband and I loved the location.the hotel is a little wirn in places but we were completely satisfied with our room, the hotel including our breakfast.
My husband and I loved the location.the hotel is a little wirn in places but we were completely satisfied with our room, the hotel including our breakfast.
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AI-generated summary based on recent guest reviews
Dining
Breakfast reviews are inconsistent, ranging from excellent with good variety to basic or microwaved items, and several reports say it runs out early.
Related guest reviews
10
Jean
20 Feb 2025
·
Stayed 8 nights
We really appreciated the helpful, friendly staff. The free breakfast is about the best we have experienced. Great coffee and a variety of good food. We used the grill and made our reservation to stay there again in a few weeks. Thanks to everyone there who helped us and made us feel at home!
We really appreciated the helpful, friendly staff. The free breakfast is about the best we have experienced. Great coffee and a variety of good food. We used the grill and made our reservation to stay there again in a few weeks. Thanks to everyone there who helped us and made us feel at home!
2
Cynthia
17 Jan 2023
·
Stayed 1 night
Awful! Can’t believe Marriott puts their name on this hotel. From awful rooms/beds to running out of breakfast before 9:00 and didn’t care in fact they laughed. Also saw a child not getting breakfast and crying and nobody cared!!
Awful! Can’t believe Marriott puts their name on this hotel. From awful rooms/beds to running out of breakfast before 9:00 and didn’t care in fact they laughed. Also saw a child not getting breakfast and crying and nobody cared!!
6
Michelle
13 Jun 2025
·
Stayed 5 nights
The rooms were nice and clean, the pool area isn’t great and the pool is dirty. The breakfast election is not that great..
The rooms were nice and clean, the pool area isn’t great and the pool is dirty. The breakfast election is not that great..
4
Kevin
14 Aug 2024
·
Stayed 1 night
Stains on couch, cabinets old and nasty, carpet gross. Needs major overhaul. The bed was ok but hot- likely memory foam and bedding very nice. Bathroom good- lots of amenities. Breakfast ugh- everything was microwaved , lousy selection. Omelets those microwaved kind- fruit old and over ripe - just go to Cracker Barrel and skip this “free breakfast “. I would not stay here again.
Stains on couch, cabinets old and nasty, carpet gross. Needs major overhaul. The bed was ok but hot- likely memory foam and bedding very nice. Bathroom good- lots of amenities. Breakfast ugh- everything was microwaved , lousy selection. Omelets those microwaved kind- fruit old and over ripe - just go to Cracker Barrel and skip this “free breakfast “. I would not stay here again.
8
Michael
11 Jun 2023
·
Stayed 4 nights
Hotel was fine. Breakfast was okay. 3/4 fridge and the the stovetop was a plus. I'd stay again.
Hotel was fine. Breakfast was okay. 3/4 fridge and the the stovetop was a plus. I'd stay again.
10
Paige
28 Jun 2023
·
Stayed 2 nights
It was an okay stay. The rates are a bit high for the upkeep of the room. Breakfast is very simple and not a hot one.
It was an okay stay. The rates are a bit high for the upkeep of the room. Breakfast is very simple and not a hot one.
10
Tammy
6 Jul 2023
·
Stayed 5 nights
The hotel staff was nice.The rooms were very comfortable. There were some things that needed attention but no big deal.The breakfast was awesome.My family loved our 5 night stay,a little pricey but was worth it.Loved the fact that coffee,tea was available all the time.I didnt want to leave.Thank you staff and thank you Richard nice people,nice stay,very nice hotel.The only thing I say some stuff needs to be fixed or upgraded but overall very nice.
The hotel staff was nice.The rooms were very comfortable. There were some things that needed attention but no big deal.The breakfast was awesome.My family loved our 5 night stay,a little pricey but was worth it.Loved the fact that coffee,tea was available all the time.I didnt want to leave.Thank you staff and thank you Richard nice people,nice stay,very nice hotel.The only thing I say some stuff needs to be fixed or upgraded but overall very nice.
8
Rhonda
23 May 2023
·
Stayed 1 night
This is an amazing place to stay. Love it! The beds are sooo comfy and the breakfast was amazing! The only reason I rated it lower is because the pool was not in working order and they didnt mention it on their website at all. We had some unhappy kids. Luckily the hotel next to us let us use their's.
This is an amazing place to stay. Love it! The beds are sooo comfy and the breakfast was amazing! The only reason I rated it lower is because the pool was not in working order and they didnt mention it on their website at all. We had some unhappy kids. Luckily the hotel next to us let us use their's.
2
Alicia
23 Jun 2025
·
Stayed 2 nights
From the moment we arrived to the hotel the service was bad Debbie at the first desk was all but pleasant our room didn’t have ac or internet then the pool was dirty and the breakfast was gone by 8am we weren’t giving any towels or was our room serviced while we were there. I would not recommend this place to anymore until renovations are complete.
From the moment we arrived to the hotel the service was bad Debbie at the first desk was all but pleasant our room didn’t have ac or internet then the pool was dirty and the breakfast was gone by 8am we weren’t giving any towels or was our room serviced while we were there. I would not recommend this place to anymore until renovations are complete.
8
Frances
19 Mar 2023
·
Stayed 5 nights
My husband and I loved the location.the hotel is a little wirn in places but we were completely satisfied with our room, the hotel including our breakfast.
My husband and I loved the location.the hotel is a little wirn in places but we were completely satisfied with our room, the hotel including our breakfast.
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AI-generated summary based on recent guest reviews
10
Latasha
16 Aug 2026
·
Stayed 1 night
My stay at the hotel was great! Every time we stay here, the staff is friendly, welcoming, and helpful, and the rooms are always clean and comfortable. This is our go-to hotel, and we continue to be pleased with the excellent service every time we visit. We truly enjoy staying here and look forward to coming back again!
My stay at the hotel was great! Every time we stay here, the staff is friendly, welcoming, and helpful, and the rooms are always clean and comfortable. This is our go-to hotel, and we continue to be pleased with the excellent service every time we visit. We truly enjoy staying here and look forward to coming back again!
2
Manoj
15 Jun 2026
·
Stayed 1 night
Not clean
Not clean
10
Lasondra
10 Jun 2026
·
Stayed 1 night
I stay in town once or twice a week and this was my first time staying here.The Staff was amazing and my stay was very comfortable. I will definitely stay here again in the future.
I stay in town once or twice a week and this was my first time staying here.The Staff was amazing and my stay was very comfortable. I will definitely stay here again in the future.
10
Dournell
8 Jun 2026
·
Stayed 1 night
I got major muscle recovery, in my sore muscles from the jet pressure in the hotel hot tub!👏 My main reason for booking, plus a superbly furnished, clean & spacious room. The customer service, is top notch, can’t wait to invite all my friends!
I got major muscle recovery, in my sore muscles from the jet pressure in the hotel hot tub!👏 My main reason for booking, plus a superbly furnished, clean & spacious room. The customer service, is top notch, can’t wait to invite all my friends!
10
Dournell
6 Jun 2026
·
Stayed 1 night
Excellent room, I had more than I needed, a little home away from home. Very friendly & helpful customer service, the hot tub has sufficient jet pressure. The breakfast fruit was delicious. My room was upgraded without me asking. I genuinely felt welcome here!
Excellent room, I had more than I needed, a little home away from home. Very friendly & helpful customer service, the hot tub has sufficient jet pressure. The breakfast fruit was delicious. My room was upgraded without me asking. I genuinely felt welcome here!
FAQs about TownePlace Suites Jacksonville Butler Boulevard
Is parking available at the property?
Yes, free self-parking is available on-site.
What type of breakfast is offered and what are the serving hours?
A complimentary continental breakfast is included for guests.
Are pets allowed at the property?
Yes, pets are allowed with a fee of USD 75 per pet, per stay. Service animals are exempt from fees.
What are the standard check-in and check-out times?
Check-in is at 3:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.
What accessibility features are available for guests with disabilities?
The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas.
What is the location of the property in relation to key landmarks?
The hotel is located in Jacksonville's Southside, within a 10-minute drive of St. Johns Town Center and University of North Florida. It is 11 miles from Mayo Clinic Florida and 13.9 miles from Jacksonville Naval Air Station.
Does the property have a swimming pool?
Yes, there is an outdoor heated pool available for guests.
What are the policies for guests staying with children?
Children are allowed at the property, and kids can stay for free up to a certain age. Specific age details are not provided.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-18: NO DATA
- 2026-09-19: 89.63999723205566USD
- 2026-09-20: 89.73724364318846USD
- 2026-09-21: 89.73724364318846USD
- 2026-09-22: 89.73724364318846USD
- 2026-09-23: 89.64730998001097USD
- 2026-09-24: 89.64730998001097USD
- 2026-09-25: 89.64730998001097USD
- 2026-09-26: 113.52301168060302USD
- 2026-09-27: 97.30543858337401USD
- 2026-09-28: 97.30543858337401USD
- 2026-09-29: 97.30543858337401USD
- 2026-09-30: 116.78275447006224USD
- 2026-10-01: 134.0102049232483USD
- 2026-10-02: 113.52301168060302USD
- 2026-10-03: 134.24546522064207USD
- 2026-10-04: 123.2535642967224USD
- 2026-10-05: 145.34189027252197USD
- 2026-10-06: 148.08806796874998USD
- 2026-10-07: 123.2535642967224USD
- 2026-10-08: 123.2535642967224USD
- 2026-10-09: 134.24546522064207USD
- 2026-10-10: 123.2535642967224USD
- 2026-10-11: 123.2535642967224USD
- 2026-10-12: 157.1915020904541USD
- 2026-10-13: 145.34189027252197USD
- 2026-10-14: 134.0102049232483USD
- 2026-10-15: 145.34189027252197USD
- 2026-10-16: 134.24546522064207USD
- 2026-10-17: 138.14969318618773USD
- 2026-10-18: 143.67688703536987USD
- 2026-10-19: 134.24546522064207USD
- 2026-10-20: 134.24546522064207USD
- 2026-10-21: 156.8929142715454USD
- 2026-10-22: 158.99975636749267USD
- 2026-10-23: 134.24546522064207USD
- 2026-10-24: NO DATA
- 2026-10-25: 134.24546522064207USD
- 2026-10-26: 134.1109281738281USD
- 2026-10-27: 132.56404990005493USD
- 2026-10-28: 133.2379962547302USD
- 2026-10-29: 140.4114429298401USD
- 2026-10-30: 157.6886638580322USD
- 2026-10-31: 157.19729974212646USD
- 2026-11-01: 134.24546522064207USD
- 2026-11-02: 134.24546522064207USD
- 2026-11-03: 136.5402142868042USD
- 2026-11-04: 132.56404990005493USD
- 2026-11-05: 134.24546522064207USD
- 2026-11-06: 133.35450102844237USD
- 2026-11-07: 157.19729974212646USD
- 2026-11-08: 133.6894424003601USD
- 2026-11-09: 145.34189027252197USD
- 2026-11-10: 161.09456527099607USD
- 2026-11-11: 157.9411331970215USD
- 2026-11-12: 132.56404990005493USD
- 2026-11-13: 145.34189027252197USD
- 2026-11-14: 148.08806796874998USD
- 2026-11-15: 133.43715697479246USD
- 2026-11-16: 132.52565578384397USD
- 2026-11-17: 157.68151750793456USD
- 2026-11-18: 132.56404990005493USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- This hotel does not rent out to residents of Jacksonville, FL!
- Pet fee: USD 75 per pet, per stay (maximum USD 75 per stay)
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Swimming pool
Non-smoking rooms
Business centre
Dry cleaning
Safe-deposit box
Services
Business centre
Dry cleaning
Safe-deposit box
Luggage storage
Designated smoking area
Express check-in/check-out
24-Hour Front Desk
General
Non-smoking rooms
Hot tub/Jacuzzi
Picnic area/Tables
Family room
Beach Sun Loungers
Wheelchair Accessible (Limited)
Activities
Swimming pool
Pool outdoor
Outdoor heated pool
Outdoor Furniture
Pool (Seasonal Outdoor)
Terrace
Fitness Center (nearby)
Parking
Parking
Free parking
Parking Onsite
Internet
Free wi-fi