Residence Inn Florence
From
US$129
/ night
Select dates to see prices and availability
From
US$129
/ night
About this property
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a picnic area.
Amenities
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a picnic area.
Business amenities
Featured amenities include complimentary wired internet access, a business center, and express check-out. Self parking (subject to charges) is available onsite.
Dining
Mingle with other guests at the complimentary reception, held daily. A complimentary continental breakfast is served daily from 6:30 AM to 8:30 AM.
Rooms
Make yourself at home in one of the 94 air-conditioned rooms featuring kitchens with refrigerators and stovetops. Wired and wireless internet access is complimentary, and Smart televisions with cable programming provide entertainment. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Location
With a stay at Residence Inn Marriott Florence in Florence, you'll be within a 10-minute walk of Florence Civic Center and Florence Veterans Park. This hotel is 0.5 mi (0.7 km) from Regal Swamp Fox and 0.5 mi (0.8 km) from Tilt Studio.
What's nearby
Florence Civic Center(0.3 Miles)
Florence Veterans Park(0.4 Miles)
Tilt Studio(0.5 Miles)
Magnolia Mall(0.5 Miles)
Regal Swamp Fox(0.5 Miles)
Florence Rail Trail(2.2 Miles)
South Park(3.7 Miles)
War Between the States Museum(3.9 Miles)
Dr. Eddie Floyd Tennis Center(4.2 Miles)
Pee Dee Mental Health Center(4.5 Miles)
Timrod Park(4.6 Miles)
CarolinaBank Field(4.6 Miles)
Florence County Museum(4.7 Miles)
FMU Performing Arts Center(4.7 Miles)
Mcleod Regional Medical Center(4.8 Miles)
Florence, SC (FLO-Florence Regional)(7 Miles)
Columbia Metropolitan Airport (CAE)(87.4 Miles)
Parking
Swimming pool
Non-smoking rooms
Business centre
Dry cleaning
Banquet facilities
Location
2660 Hospitality Boulevard, Florence, South Carolina, United States of America
Florence Civic Center (0.3 Miles)
Florence Veterans Park (0.4 Miles)
Tilt Studio (0.5 Miles)
Magnolia Mall (0.5 Miles)
Regal Swamp Fox (0.5 Miles)
Florence Rail Trail (2.2 Miles)
Room options
12
King Suite with Fireplace
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 4
487 ft²
Separate Dining AreaAir ConditioningWi-Fi (Free)KitchenFireplace
5
Room, 2 Bedrooms (Mobility Accessible, Tub)
Room details
2 Double Beds
Sleeps 4
686 ft²
Separate Dining AreaAir ConditioningWi-Fi (Free)Kitchen
11
Studio, 1 King Bed with Sofa Bed (Mobility Accessible, Roll-In Shower)
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 5
385 ft²
Separate Dining AreaAir ConditioningWi-Fi (Free)Kitchen
13
Studio, 1 King Bed with Sofa Bed
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 5
385 ft²
Separate Dining AreaAir ConditioningWi-Fi (Free)Kitchen
8
Double Queen Suite
Room details
2 Large Double Beds
and 1 Sofa Bed
Sleeps 6
525 ft²
Separate Dining AreaAir ConditioningWi-Fi (Free)Kitchen
5
Suite, 2 Bedrooms
Room details
2 Double Beds
Sleeps 6
686 ft²
Separate Dining AreaAir ConditioningWi-Fi (Free)Kitchen
11
Studio, 1 King Bed with Sofa Bed (Mobility Accessible, Tub)
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 5
385 ft²
Separate Dining AreaAir ConditioningWi-Fi (Free)Kitchen
15
1 King Suite
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 4
487 ft²
Separate Dining AreaAir ConditioningWi-Fi (Free)Kitchen
Guest reviews of Residence Inn Florence
8.7
Fabulous
Based on 584 verified reviews
Who stays here?
Business
28%
Couple
28%
Family
44%
What guests think
AI-generated summary based on recent guest reviews
Across reviews, Residence Inn Florence stands out for spacious, apartment-style suites with kitchens and a widely praised hot breakfast, while its location near I-95, shops, and restaurants is convenient for road-trippers and families.
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What guests think
Across reviews, Residence Inn Florence stands out for spacious, apartment-style suites with kitchens and a widely praised hot breakfast, while its location near I-95, shops, and restaurants is convenient for road-trippers and families.
Several guests note the property feels dated, with worn furnishings and intermittent maintenance problems such as HVAC noise and broken fixtures. Cleanliness feedback is mixed: many found rooms very clean, but others reported unclean bathrooms, leftover trash or dishes, and odors. Service experiences vary, with reports of slow or unfriendly check-in, billing mistakes, and times when the front desk was unattended. Overall, it suits road trips and families who prioritize space and convenience over polish.
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AI-generated summary based on recent guest reviews
Facilities
Pet friendly with additional fees noted by some, and a pool available. Several reviews say the property is dated and in need of repairs, with occasional plumbing or HVAC issues.
Related guest reviews
4
Lyne
13 Aug 2025
·
Stayed 1 night
This property is ready for disposal due to asset being at end of life. No investments have been made in this property in many many years. Beds are concave, however rooms are clean and staff is friendly. I would not stay here again.
This property is ready for disposal due to asset being at end of life. No investments have been made in this property in many many years. Beds are concave, however rooms are clean and staff is friendly. I would not stay here again.
6
Terry
10 Aug 2025
·
Stayed 1 night
Excellent breakfast. Good bed comfort. Nice pool. Furnishings are showing age. Hotel will need an upfield or renovation to stay competitive to near-by alternatives.
Excellent breakfast. Good bed comfort. Nice pool. Furnishings are showing age. Hotel will need an upfield or renovation to stay competitive to near-by alternatives.
10
Anna
29 May 2023
·
Stayed 5 nights
Staff were friendly and nice! Very accommodating to both my dogs. Room was clean and nice. Some wallpaper was bubbling but it honestly didn’t bother me. Loved the secure easy access to the building. Hotel was right next to a beautiful memorial park and very easy to get to the civic center. Pool was beautiful even though I didn’t get to use it due to weather. Looked like the pool was handicap accessible with a lift. Breakfast was amazing every morning with lots to choose from. We definitely will be back
Staff were friendly and nice! Very accommodating to both my dogs. Room was clean and nice. Some wallpaper was bubbling but it honestly didn’t bother me. Loved the secure easy access to the building. Hotel was right next to a beautiful memorial park and very easy to get to the civic center. Pool was beautiful even though I didn’t get to use it due to weather. Looked like the pool was handicap accessible with a lift. Breakfast was amazing every morning with lots to choose from. We definitely will be back
10
Timothy
21 Dec 2023
·
Stayed 1 night
This is a very good Residence Inn. Importantly for me, it’s pet friendly. Despite having pets in the building, the rooms we have been in (5 stays), hallways and common area have no pet smell to me. My dog, however, knows who’s been there. The staff are friendly, food quality of the breakfast is reasonable. Beds are comfortable and rooms are in good condition.
This is a very good Residence Inn. Importantly for me, it’s pet friendly. Despite having pets in the building, the rooms we have been in (5 stays), hallways and common area have no pet smell to me. My dog, however, knows who’s been there. The staff are friendly, food quality of the breakfast is reasonable. Beds are comfortable and rooms are in good condition.
8
Lazaro
18 May 2025
·
Stayed 1 night
Only thing that bothered me was being charged an additional $60 for a pet fee as it seemed the price paid through Expedia had that included.
Only thing that bothered me was being charged an additional $60 for a pet fee as it seemed the price paid through Expedia had that included.
8
David
14 Oct 2025
·
Stayed 1 night
Every was up to the 'Residence Inn' standards. There was just some signs of wear here and there.
Every was up to the 'Residence Inn' standards. There was just some signs of wear here and there.
8
Michael
16 Jun 2024
·
Stayed 2 nights
The shower wasn't that good, water not hot enough, very low pressure
The shower wasn't that good, water not hot enough, very low pressure
10
frances
8 Mar 2023
·
Stayed 1 night
I always accompany my family to the breakfast at hotels and rarely eat anything. I was amazed by the offerings at this buffet. Hands-down the best hotel breakfast ever. This Marriott Residence Inn is the nicest of the Florence selections. I didn't notice the $100 pet fee when I made my reservation. That's on me but... geez. Seems pretty stiff.
I always accompany my family to the breakfast at hotels and rarely eat anything. I was amazed by the offerings at this buffet. Hands-down the best hotel breakfast ever. This Marriott Residence Inn is the nicest of the Florence selections. I didn't notice the $100 pet fee when I made my reservation. That's on me but... geez. Seems pretty stiff.
6
Frances
28 Dec 2023
·
Stayed 1 night
.needs major repairs
.needs major repairs
10
Sachin
28 Dec 2023
·
Stayed 1 night
Properly looks old, beat down. Not a new property
Properly looks old, beat down. Not a new property
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AI-generated summary based on recent guest reviews
Cleanliness
Many guests found rooms very clean and quiet. However, multiple reviews report lapses such as dirty bathrooms, leftover trash or dishes, and noticeable odors.
Related guest reviews
2
neil
18 Sept 2023
·
Stayed 2 nights
Checked in late Friday night. As soon as we entered the room it smelled terrible. Went to the bathroom and the toilet was overflowing with human excrement. Clearly the room had not been cleaned properly. Went back to reception the next room had food in the sink and the fridge had old moldy food left. Clearly again the room had not been cleaned properly. At this point we rang the front desk but the girl seemed uninterested. As were with a minor we stayed in the room but asked for a full refund as we were meant to be there for 2 nights. They refused the refund until I got the Hotels.com rep on the phone with the manager. Absolutely disgusting hotel do not stay here. The next day we booked into an IHG Holiday Inn Express nearby... extremely clean and well run.
Checked in late Friday night. As soon as we entered the room it smelled terrible. Went to the bathroom and the toilet was overflowing with human excrement. Clearly the room had not been cleaned properly. Went back to reception the next room had food in the sink and the fridge had old moldy food left. Clearly again the room had not been cleaned properly. At this point we rang the front desk but the girl seemed uninterested. As were with a minor we stayed in the room but asked for a full refund as we were meant to be there for 2 nights. They refused the refund until I got the Hotels.com rep on the phone with the manager. Absolutely disgusting hotel do not stay here. The next day we booked into an IHG Holiday Inn Express nearby... extremely clean and well run.
4
Heidi
29 Apr 2023
·
Stayed 1 night
We've stayed at many Marriott properties but this one seemed run down! We were put on the fourth floor because our original room was on the first floor and I thought it might be noisy! Our new room had an air conditioner over our bed that made so much noise, the bathroom floor was dirty and the carpet also needed a better vacuuming! The breakfast looked plentiful but it was just ehh!
We've stayed at many Marriott properties but this one seemed run down! We were put on the fourth floor because our original room was on the first floor and I thought it might be noisy! Our new room had an air conditioner over our bed that made so much noise, the bathroom floor was dirty and the carpet also needed a better vacuuming! The breakfast looked plentiful but it was just ehh!
2
John
7 Jul 2024
·
Stayed 1 night
Had to change rooms 3 times. Ac didn’t work in first room and had garbage that was not cleaned. 2nd room the bed looked like it was slept in already and garbage in can and on floor. 3rd room had garbage in cans and only had 2 towels.
Had to change rooms 3 times. Ac didn’t work in first room and had garbage that was not cleaned. 2nd room the bed looked like it was slept in already and garbage in can and on floor. 3rd room had garbage in cans and only had 2 towels.
10
Lydia
27 Jul 2025
·
Stayed 1 night
The hotel was fine for a one night stay. It was clean and comfortable. Easy to get around the area and near dinner options and a shopping center.
The hotel was fine for a one night stay. It was clean and comfortable. Easy to get around the area and near dinner options and a shopping center.
2
SHEBA
16 Jun 2024
·
Stayed 2 nights
I checked in my room it was flood on my sheets no one was there to redo my room the bathroom was not cleaned The front desk gave me stuff to make my bed up if I wanted to make my own bed up I would have stayed at home that checked to a hotel
I checked in my room it was flood on my sheets no one was there to redo my room the bathroom was not cleaned The front desk gave me stuff to make my bed up if I wanted to make my own bed up I would have stayed at home that checked to a hotel
8
Kenneth
5 Jan 2026
·
Stayed 1 night
I gave it four stars because they was a five dollar parking fee that’s charged on the credit card you leave for incidentals I was not aware of the parking fee. We only stayed one night so I guess it’s five dollars per night for parking. Other than that. Everything was great. Rooms were clean. Breakfast was good. Great stay
I gave it four stars because they was a five dollar parking fee that’s charged on the credit card you leave for incidentals I was not aware of the parking fee. We only stayed one night so I guess it’s five dollars per night for parking. Other than that. Everything was great. Rooms were clean. Breakfast was good. Great stay
4
Robert
27 Nov 2023
·
Stayed 1 night
The shower was not clean. Front desk staff just was not personable.
The shower was not clean. Front desk staff just was not personable.
10
Thomas
29 Jan 2023
·
Stayed 1 night
The room was very clean, spacious and comfortable. The mattress and pillows were very comfortable. Large TV. Great location when traveling I95. Conveniently located to numerous restaurants and shopping. Front desk staff was welcoming, efficient and very pleasant. Awesome breakfast. Scrambled eggs, bacon and waffles rivaled any breakfast restaurant and kitchen staff very pleasant and helpful. We stayed at a Residence Inn in Waco, TX recently and had the same excellent experience. We will continue to stay at Residence Inns in future travels whenever possible.
The room was very clean, spacious and comfortable. The mattress and pillows were very comfortable. Large TV. Great location when traveling I95. Conveniently located to numerous restaurants and shopping. Front desk staff was welcoming, efficient and very pleasant. Awesome breakfast. Scrambled eggs, bacon and waffles rivaled any breakfast restaurant and kitchen staff very pleasant and helpful. We stayed at a Residence Inn in Waco, TX recently and had the same excellent experience. We will continue to stay at Residence Inns in future travels whenever possible.
8
Dara
20 Nov 2025
·
Stayed 1 night
The room was clean
The room was clean
10
Dimitrios
4 Jan 2026
·
Stayed 1 night
Clean and quiet hotel. The suites are wonderful and give so much space.
Clean and quiet hotel. The suites are wonderful and give so much space.
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AI-generated summary based on recent guest reviews
Rooms
Spacious, apartment-style suites with full kitchens suit families and longer stays. Several guests note dated furnishings and maintenance issues (HVAC noise or failures, broken fixtures), plus occasional noise from adjacent rooms.
Related guest reviews
10
Melanie
6 Oct 2023
·
Stayed 1 night
We enjoyed our stay here and really appreciated the breakfast. Staff was friendly. There were some maintenance issues in our unit, including a torn shower curtain and a broken toilet seat. Bed was comfortable. We would stay here again.
We enjoyed our stay here and really appreciated the breakfast. Staff was friendly. There were some maintenance issues in our unit, including a torn shower curtain and a broken toilet seat. Bed was comfortable. We would stay here again.
6
michael
15 Jun 2025
·
Stayed 2 nights
It was a Good stay except for the internet was poor. Didn't get a chance to used it.
It was a Good stay except for the internet was poor. Didn't get a chance to used it.
8
Christopher
1 Apr 2024
·
Stayed 1 night
The room and facility was great - was surprised by the lack of soundproofing in such a new build- not just outside noise - but adjacent room noise!!
The room and facility was great - was surprised by the lack of soundproofing in such a new build- not just outside noise - but adjacent room noise!!
8
Ruby
24 Dec 2025
·
Stayed 1 night
Nice big rooms
Nice big rooms
8
Alexander
26 Jun 2025
·
Stayed 1 night
Really nice place to stay during the trip. The room is spacious and clean. Very friendly staff. The only thing what is not great - is outdated furniture- we had broken vanity cabinet in the bathroom, but other than that - we had no complaints. We definitely will use this place again
Really nice place to stay during the trip. The room is spacious and clean. Very friendly staff. The only thing what is not great - is outdated furniture- we had broken vanity cabinet in the bathroom, but other than that - we had no complaints. We definitely will use this place again
10
Tom
23 Aug 2025
·
Stayed 1 night
We had a wonderful stay here. The room was very nice, with a kitchen, sitting area and king bed. Nice vanity in bath. But the mattress was soft, sinking in the middle. The staff here Charon and Cynthia serving breakfast were some of the nicest people we've met while eating breakfast. They displayed and kept the food items well stocked. The breakfast was great, we had sausage, both turkey and pork, eggs, toast, waffles, pastries, cereals, with a nut and topping station, juice, coffee, milk, yogurt, fresh pineapple, bananas, apples just to name a few. It was awesome!! Will be back here. I will have to say at check out the staff person was away with a note at the front desk, "I've walked away, will return later". This was the busiest time of day check out time and they weren't there to man the station. Only negative thing to say here.
We had a wonderful stay here. The room was very nice, with a kitchen, sitting area and king bed. Nice vanity in bath. But the mattress was soft, sinking in the middle. The staff here Charon and Cynthia serving breakfast were some of the nicest people we've met while eating breakfast. They displayed and kept the food items well stocked. The breakfast was great, we had sausage, both turkey and pork, eggs, toast, waffles, pastries, cereals, with a nut and topping station, juice, coffee, milk, yogurt, fresh pineapple, bananas, apples just to name a few. It was awesome!! Will be back here. I will have to say at check out the staff person was away with a note at the front desk, "I've walked away, will return later". This was the busiest time of day check out time and they weren't there to man the station. Only negative thing to say here.
10
Natalia
9 Dec 2025
·
Stayed 1 night
The room was like a little apartment. We traveled with a 2 year old and there was enough space for her to play and run around. The bathtub was a plus. We gave her a bubble bath. It was so far the best stay on our road trip!
The room was like a little apartment. We traveled with a 2 year old and there was enough space for her to play and run around. The bathtub was a plus. We gave her a bubble bath. It was so far the best stay on our road trip!
8
Sylvain
22 Mar 2024
·
Stayed 1 night
There was a Ventilation unit very noisy going through our room
There was a Ventilation unit very noisy going through our room
10
Alwin
11 May 2025
·
Stayed 1 night
Nice quiet room, well designed andlove the full sized fridge in suite.
Nice quiet room, well designed andlove the full sized fridge in suite.
10
Dimitrios
4 Jan 2026
·
Stayed 1 night
Clean and quiet hotel. The suites are wonderful and give so much space.
Clean and quiet hotel. The suites are wonderful and give so much space.
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AI-generated summary based on recent guest reviews
Service
Feedback is mixed: many mention friendly, helpful staff, while others report front-desk problems including slow or unfriendly check-in, billing errors, or the desk left unattended.
Related guest reviews
10
Tracie
19 Jul 2025
·
Stayed 1 night
Entire staff was exceptionally friendly and helpful. Continental breakfast was good, except cereal was stale. Bed was comfortable.
Entire staff was exceptionally friendly and helpful. Continental breakfast was good, except cereal was stale. Bed was comfortable.
2
Janine
14 Aug 2025
·
Stayed 1 night
Erroneously charged my credit card & I have been unable to get them to return the money. I booked & paid in full via Expedia for one night. I never even received a statement upon checkout. Expedia tried to work this out for me - they told me the hotel refunded my credit card 23 days ago, but there has not been a refund. I reached out again, but it was insisted the money was returned. I have to wonder if they charged someone else’s room to my card and possibly refunded whoever that was. I also called Marriott directly & they told me they could not help me & that I had to take it up with Expedia. What a shame… I really liked the hotel & location, and planned to stay there again as I travel thru regularly.
Erroneously charged my credit card & I have been unable to get them to return the money. I booked & paid in full via Expedia for one night. I never even received a statement upon checkout. Expedia tried to work this out for me - they told me the hotel refunded my credit card 23 days ago, but there has not been a refund. I reached out again, but it was insisted the money was returned. I have to wonder if they charged someone else’s room to my card and possibly refunded whoever that was. I also called Marriott directly & they told me they could not help me & that I had to take it up with Expedia. What a shame… I really liked the hotel & location, and planned to stay there again as I travel thru regularly.
10
Dawn
15 Jul 2025
·
Stayed 2 nights
My kids and I stayed for two nights. We felt safe and comfortable. The women who were working at the hotel were the most polite and accommodating I have experienced at a hotel. The ladies at the breakfast area were amazing. The room was spacious and clean. The whole visit was one of our best. Thank you ladies
My kids and I stayed for two nights. We felt safe and comfortable. The women who were working at the hotel were the most polite and accommodating I have experienced at a hotel. The ladies at the breakfast area were amazing. The room was spacious and clean. The whole visit was one of our best. Thank you ladies
4
Doran
15 Nov 2023
·
Stayed 1 night
Evening check in staff hated their job apparently… not friendly at all. Room was run down and dated and not very clean. I am not sure how this hotel had a high rating on hotels.com. Breakfast staff was very nice.
Evening check in staff hated their job apparently… not friendly at all. Room was run down and dated and not very clean. I am not sure how this hotel had a high rating on hotels.com. Breakfast staff was very nice.
2
Thomas
19 Oct 2023
·
Stayed 1 night
Arrived at 11:15 pm for a one night stay. At 3:10 am someone tried to enter our Room!!! The front desk must have gave them our key and room also! The front desk person was so obviously asleep when we arrived because he asked us our room number when we were trying to check in!!!! He must have also been sleeping when he gave our key and room to another guest at 3:00 am!!!!
Arrived at 11:15 pm for a one night stay. At 3:10 am someone tried to enter our Room!!! The front desk must have gave them our key and room also! The front desk person was so obviously asleep when we arrived because he asked us our room number when we were trying to check in!!!! He must have also been sleeping when he gave our key and room to another guest at 3:00 am!!!!
6
Christine
18 Feb 2023
·
Stayed 1 night
I wish I could give this hotel a great review. I really liked the room. Nice breakfast. Convenient location. BUT when we checked in, the girl at front desk told us Expedia said our credit card was rejected. I was shocked and upset. She asked me for another credit card, which I gave her. We immediately contacted expedia and our credit card company. Turns out it wasn’t true. In fact expedia had sent message that room was fully paid for before we got to hotel. We went back to front desk and same girl seemed totally confused. Said she couldn’t back out transaction and we would need to speak with her boss the next day. The next day it was corrected, but if we didn’t check it out, we could have been double billed. Need to train their employees.
I wish I could give this hotel a great review. I really liked the room. Nice breakfast. Convenient location. BUT when we checked in, the girl at front desk told us Expedia said our credit card was rejected. I was shocked and upset. She asked me for another credit card, which I gave her. We immediately contacted expedia and our credit card company. Turns out it wasn’t true. In fact expedia had sent message that room was fully paid for before we got to hotel. We went back to front desk and same girl seemed totally confused. Said she couldn’t back out transaction and we would need to speak with her boss the next day. The next day it was corrected, but if we didn’t check it out, we could have been double billed. Need to train their employees.
10
Tom
23 Aug 2025
·
Stayed 1 night
We had a wonderful stay here. The room was very nice, with a kitchen, sitting area and king bed. Nice vanity in bath. But the mattress was soft, sinking in the middle. The staff here Charon and Cynthia serving breakfast were some of the nicest people we've met while eating breakfast. They displayed and kept the food items well stocked. The breakfast was great, we had sausage, both turkey and pork, eggs, toast, waffles, pastries, cereals, with a nut and topping station, juice, coffee, milk, yogurt, fresh pineapple, bananas, apples just to name a few. It was awesome!! Will be back here. I will have to say at check out the staff person was away with a note at the front desk, "I've walked away, will return later". This was the busiest time of day check out time and they weren't there to man the station. Only negative thing to say here.
We had a wonderful stay here. The room was very nice, with a kitchen, sitting area and king bed. Nice vanity in bath. But the mattress was soft, sinking in the middle. The staff here Charon and Cynthia serving breakfast were some of the nicest people we've met while eating breakfast. They displayed and kept the food items well stocked. The breakfast was great, we had sausage, both turkey and pork, eggs, toast, waffles, pastries, cereals, with a nut and topping station, juice, coffee, milk, yogurt, fresh pineapple, bananas, apples just to name a few. It was awesome!! Will be back here. I will have to say at check out the staff person was away with a note at the front desk, "I've walked away, will return later". This was the busiest time of day check out time and they weren't there to man the station. Only negative thing to say here.
10
Heather
19 Jul 2025
·
Stayed 1 night
Overnight desk clerk, Kim, was very friendly and welcoming
Overnight desk clerk, Kim, was very friendly and welcoming
10
Thomas
23 Aug 2025
·
Stayed 1 night
Nice hotel, plenty of room and amenities. The breakfast was excellent. The staff were all very friendly and helpful.
Nice hotel, plenty of room and amenities. The breakfast was excellent. The staff were all very friendly and helpful.
2
Kewan
5 Oct 2025
·
Stayed 1 night
I called before I made the reservation to double check if they have baby beds, they said yes, I told them I’ll be checking in late after midnight, can make sure to put it in the room ? The lady at front desk said, no we don’t do that, you will need to ask the front desk at the check in!! And as I expected, no bed were there n the room and no baby bed at the front desk, the room was very dirty the sheet are super old the sofa bed is nasty !! The front desk agent refused to help or suggest any solution!! Stay away from this place, next door there better options and even cheaper
I called before I made the reservation to double check if they have baby beds, they said yes, I told them I’ll be checking in late after midnight, can make sure to put it in the room ? The lady at front desk said, no we don’t do that, you will need to ask the front desk at the check in!! And as I expected, no bed were there n the room and no baby bed at the front desk, the room was very dirty the sheet are super old the sofa bed is nasty !! The front desk agent refused to help or suggest any solution!! Stay away from this place, next door there better options and even cheaper
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AI-generated summary based on recent guest reviews
Location
Convenient to I-95 with plenty of restaurants and shopping nearby; easy for an overnight stop. Some guests also found it easy to get around the area.
Related guest reviews
10
Darren
1 Aug 2023
·
Stayed 1 night
Had a great stay here! Will definitely return! Many Shopping and food choices all within walking distance.
Had a great stay here! Will definitely return! Many Shopping and food choices all within walking distance.
8
Kimberly
20 Aug 2025
·
Stayed 2 nights
Overall this was a nice hotel. The fact that there were 2 bedrooms made it the perfect accomodations. The location was perfect with everything you needed.
Overall this was a nice hotel. The fact that there were 2 bedrooms made it the perfect accomodations. The location was perfect with everything you needed.
8
William
25 Mar 2023
·
Stayed 1 night
Nice convenient
Nice convenient
10
Nawal
29 Jul 2025
·
Stayed 1 night
Very convenient for travelers and have a full functioning kitchen. Which is nice.
Very convenient for travelers and have a full functioning kitchen. Which is nice.
10
Lydia
27 Jul 2025
·
Stayed 1 night
The hotel was fine for a one night stay. It was clean and comfortable. Easy to get around the area and near dinner options and a shopping center.
The hotel was fine for a one night stay. It was clean and comfortable. Easy to get around the area and near dinner options and a shopping center.
10
Ashley
26 Apr 2025
·
Stayed 1 night
Great location with lots of shopping and restaurants nearby. The room is very comfortable for our party of 5.
Great location with lots of shopping and restaurants nearby. The room is very comfortable for our party of 5.
10
Edwin
26 Nov 2023
·
Stayed 1 night
Great location, great place!
Great location, great place!
10
Thomas
29 Jan 2023
·
Stayed 1 night
The room was very clean, spacious and comfortable. The mattress and pillows were very comfortable. Large TV. Great location when traveling I95. Conveniently located to numerous restaurants and shopping. Front desk staff was welcoming, efficient and very pleasant. Awesome breakfast. Scrambled eggs, bacon and waffles rivaled any breakfast restaurant and kitchen staff very pleasant and helpful. We stayed at a Residence Inn in Waco, TX recently and had the same excellent experience. We will continue to stay at Residence Inns in future travels whenever possible.
The room was very clean, spacious and comfortable. The mattress and pillows were very comfortable. Large TV. Great location when traveling I95. Conveniently located to numerous restaurants and shopping. Front desk staff was welcoming, efficient and very pleasant. Awesome breakfast. Scrambled eggs, bacon and waffles rivaled any breakfast restaurant and kitchen staff very pleasant and helpful. We stayed at a Residence Inn in Waco, TX recently and had the same excellent experience. We will continue to stay at Residence Inns in future travels whenever possible.
10
Suzanne
6 Jul 2024
·
Stayed 2 nights
The breakfast staff were so friendly (the front desk could learn a thing or two from them about hospitality). I knew when booking that this was a pet-friendly hotel but I was happy to see that the room we were in, even though there were a few dog hairs on the sofa, didn’t appear to be worn from pets nor was there an odor of animals. The wonderful, “hidden gem” of this property was the beautiful Veterans Park directly behind the property with a walking path to it. I would certainly stay again.
The breakfast staff were so friendly (the front desk could learn a thing or two from them about hospitality). I knew when booking that this was a pet-friendly hotel but I was happy to see that the room we were in, even though there were a few dog hairs on the sofa, didn’t appear to be worn from pets nor was there an odor of animals. The wonderful, “hidden gem” of this property was the beautiful Veterans Park directly behind the property with a walking path to it. I would certainly stay again.
10
Eliane
30 Jan 2023
·
Stayed 1 night
Well located
Well located
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AI-generated summary based on recent guest reviews
Dining
Breakfast is frequently praised for quality and variety, and the breakfast team is notably attentive and friendly. A few guests mentioned limited items or occasional stale bakery or cereal.
Related guest reviews
10
Tracie
19 Jul 2025
·
Stayed 1 night
Entire staff was exceptionally friendly and helpful. Continental breakfast was good, except cereal was stale. Bed was comfortable.
Entire staff was exceptionally friendly and helpful. Continental breakfast was good, except cereal was stale. Bed was comfortable.
8
Dee
21 Dec 2025
·
Stayed 1 night
Some of the bread items were not completely fresh and the fruit choices were somewhat limited. The breakfast staff were very personable and friendly.
Some of the bread items were not completely fresh and the fruit choices were somewhat limited. The breakfast staff were very personable and friendly.
10
Brian
2 May 2023
·
Stayed 1 night
Had everything we needed, was clean and the breakfast was the best!
Had everything we needed, was clean and the breakfast was the best!
10
MacKenneth
20 Apr 2024
·
Stayed 2 nights
Excellent customer service from the entire staff that we interacted with. The Breakfast staff was just wonderful, very friendly and most helpful. The Breakfast was just excellent. We plan to visit this hotel whenever we are in the Florence area. Excellent!
Excellent customer service from the entire staff that we interacted with. The Breakfast staff was just wonderful, very friendly and most helpful. The Breakfast was just excellent. We plan to visit this hotel whenever we are in the Florence area. Excellent!
10
Thomas
14 Nov 2023
·
Stayed 1 night
The breakfast and breakfast hostesses were excellent. The hostesses were very friendly and welcoming. The buffet breakfast offered many delicious options!
The breakfast and breakfast hostesses were excellent. The hostesses were very friendly and welcoming. The buffet breakfast offered many delicious options!
10
Marlee
9 Mar 2023
·
Stayed 1 night
I had a very good experience. Check-in was quick and easy. I love that breakfast started at 6:30am so that I was able to leave early and complete my driving trip back home. I would definitely comeback and stay here again.
I had a very good experience. Check-in was quick and easy. I love that breakfast started at 6:30am so that I was able to leave early and complete my driving trip back home. I would definitely comeback and stay here again.
10
Tom
23 Aug 2025
·
Stayed 1 night
We had a wonderful stay here. The room was very nice, with a kitchen, sitting area and king bed. Nice vanity in bath. But the mattress was soft, sinking in the middle. The staff here Charon and Cynthia serving breakfast were some of the nicest people we've met while eating breakfast. They displayed and kept the food items well stocked. The breakfast was great, we had sausage, both turkey and pork, eggs, toast, waffles, pastries, cereals, with a nut and topping station, juice, coffee, milk, yogurt, fresh pineapple, bananas, apples just to name a few. It was awesome!! Will be back here. I will have to say at check out the staff person was away with a note at the front desk, "I've walked away, will return later". This was the busiest time of day check out time and they weren't there to man the station. Only negative thing to say here.
We had a wonderful stay here. The room was very nice, with a kitchen, sitting area and king bed. Nice vanity in bath. But the mattress was soft, sinking in the middle. The staff here Charon and Cynthia serving breakfast were some of the nicest people we've met while eating breakfast. They displayed and kept the food items well stocked. The breakfast was great, we had sausage, both turkey and pork, eggs, toast, waffles, pastries, cereals, with a nut and topping station, juice, coffee, milk, yogurt, fresh pineapple, bananas, apples just to name a few. It was awesome!! Will be back here. I will have to say at check out the staff person was away with a note at the front desk, "I've walked away, will return later". This was the busiest time of day check out time and they weren't there to man the station. Only negative thing to say here.
10
Sherly
18 Dec 2025
·
Stayed 1 night
Had a good stay for the price. Breakfast options seems limited but may be that's a standard for the area
Had a good stay for the price. Breakfast options seems limited but may be that's a standard for the area
10
frances
8 Mar 2023
·
Stayed 1 night
I always accompany my family to the breakfast at hotels and rarely eat anything. I was amazed by the offerings at this buffet. Hands-down the best hotel breakfast ever. This Marriott Residence Inn is the nicest of the Florence selections. I didn't notice the $100 pet fee when I made my reservation. That's on me but... geez. Seems pretty stiff.
I always accompany my family to the breakfast at hotels and rarely eat anything. I was amazed by the offerings at this buffet. Hands-down the best hotel breakfast ever. This Marriott Residence Inn is the nicest of the Florence selections. I didn't notice the $100 pet fee when I made my reservation. That's on me but... geez. Seems pretty stiff.
10
Thomas
23 Aug 2025
·
Stayed 1 night
Nice hotel, plenty of room and amenities. The breakfast was excellent. The staff were all very friendly and helpful.
Nice hotel, plenty of room and amenities. The breakfast was excellent. The staff were all very friendly and helpful.
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AI-generated summary based on recent guest reviews
10
Vanquasia
14 Sept 2026
·
Stayed 2 nights
The best on everything .
The best on everything .
6
Jessica
16 Aug 2026
·
Stayed 1 night
The property was clean however it was not well maintained. The kitchenette had waterworn cupboards that did not shut properly. The body wash in the bathroom was empty when I went to shower and I was only there one night. The breakfast had a good variety. Breakfast staff were nice and friendly, but the checkin person was too quick and I couldn't hear her two sentence overview clearly.
The property was clean however it was not well maintained. The kitchenette had waterworn cupboards that did not shut properly. The body wash in the bathroom was empty when I went to shower and I was only there one night. The breakfast had a good variety. Breakfast staff were nice and friendly, but the checkin person was too quick and I couldn't hear her two sentence overview clearly.
10
Clovis
15 Aug 2026
·
Stayed 1 night
Staff were very courteous and helpful.
Staff were very courteous and helpful.
10
Mark Anthony
6 Jul 2026
·
Stayed 1 night
Excellent hotel with clean, comfortable rooms and a very friendly, welcoming staff. Check-in was quick, the breakfast was great, and the location was perfect for our road trip. Everything exceeded our expectations, and we had a relaxing night’s stay. We would definitely stay here again. Highly recommended!
Excellent hotel with clean, comfortable rooms and a very friendly, welcoming staff. Check-in was quick, the breakfast was great, and the location was perfect for our road trip. Everything exceeded our expectations, and we had a relaxing night’s stay. We would definitely stay here again. Highly recommended!
4
Michelle
30 Jun 2026
·
Stayed 5 nights
The breakfast was good.
The breakfast was good.
FAQs about Residence Inn Florence
Is parking available at the property?
Uncovered self parking is available on-site for a fee of USD 5 per day. Reservations are not required.
What type of breakfast is offered and what are the serving hours?
A complimentary continental breakfast is served daily from 6:30 AM to 8:30 AM.
Does the property allow pets?
Pets are allowed with a pet fee of USD 75 per accommodation, per stay, and a pet deposit of USD 100. Service animals are exempt from fees.
What are the standard check-in and check-out times?
Check-in is from 4:00 PM to 1:00 AM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request and may incur additional charges.
What accessibility features does the property offer for guests with disabilities?
The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Additional accessibility features may be available upon request.
What is the location of the property in relation to key landmarks?
The property is located within a 10-minute walk of Florence Civic Center and Florence Veterans Park, and is 0.5 miles from Magnolia Mall and Regal Swamp Fox.
Does the property have a swimming pool?
Yes, there is an outdoor swimming pool that is open seasonally from March 1 to October 31. Pool access is available from 6:00 AM to 11:00 PM.
What are the policies for guests staying with children?
Children are allowed at the property, and there is no minimum age for children to stay for free.
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Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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November 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-15: 206.64648685546874USD
- 2026-10-16: 196.18986884765624USD
- 2026-10-17: 200.651719140625USD
- 2026-10-18: 159.43675518066405USD
- 2026-10-19: 153.27829584472656USD
- 2026-10-20: 157.8132853125USD
- 2026-10-21: 188.56987963378907USD
- 2026-10-22: 153.27829584472656USD
- 2026-10-23: 160.88181629394532USD
- 2026-10-24: 160.89512525390626USD
- 2026-10-25: 137.45785786132814USD
- 2026-10-26: 147.35742291015626USD
- 2026-10-27: 147.3707318701172USD
- 2026-10-28: NO DATA
- 2026-10-29: 151.85667567382814USD
- 2026-10-30: 133.99885916748048USD
- 2026-10-31: 134.02907479980468USD
- 2026-11-01: 124.90105162597656USD
- 2026-11-02: 124.88774266601563USD
- 2026-11-03: 124.99168135009765USD
- 2026-11-04: 124.99168135009765USD
- 2026-11-05: 124.92766954589844USD
- 2026-11-06: 156.3559284375USD
- 2026-11-07: 156.39587249023438USD
- 2026-11-08: 120.40179027587891USD
- 2026-11-09: 120.4417257421875USD
- 2026-11-10: 120.4417257421875USD
- 2026-11-11: 129.48761975341796USD
- 2026-11-12: 124.88774266601563USD
- 2026-11-13: 133.97055830810547USD
- 2026-11-14: 142.8581529736328USD
- 2026-11-15: 125.08644114501953USD
- 2026-11-16: 120.5717843334961USD
- 2026-11-17: 120.59186798339844USD
- 2026-11-18: 129.5267223364258USD
- 2026-11-19: 125.02436987304688USD
- 2026-11-20: 129.5267223364258USD
- 2026-11-21: 134.06907895751954USD
- 2026-11-22: 120.58926629638673USD
- 2026-11-23: 120.49574294677734USD
- 2026-11-24: 120.58926629638673USD
- 2026-11-25: 133.98355815673827USD
- 2026-11-26: 124.99168135009765USD
- 2026-11-27: 138.56817716552735USD
- 2026-11-28: 134.06907895751954USD
- 2026-11-29: 120.49574294677734USD
- 2026-11-30: 120.58926629638673USD
- 2026-12-01: 120.5717843334961USD
- 2026-12-02: 125.0708825415039USD
- 2026-12-03: 125.0708825415039USD
- 2026-12-04: 129.56998074951173USD
- 2026-12-05: 129.56998074951173USD
- 2026-12-06: 120.5717843334961USD
- 2026-12-07: 120.5717843334961USD
- 2026-12-08: 125.0708825415039USD
- 2026-12-09: 125.0708825415039USD
- 2026-12-10: 125.0708825415039USD
- 2026-12-11: 129.54873793212892USD
- 2026-12-12: 129.56998074951173USD
- 2026-12-13: 120.5717843334961USD
- 2026-12-14: 120.5717843334961USD
- 2026-12-15: 126.06652154296874USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher
- The seasonal pool will be open from March 01 to October 31.
- Pool access available from 6:00 AM to 11:00 PM.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Uncovered self parking fee: USD 5 per day
- Pet deposit: USD 100.00 per stay
- Pet fee: USD 75 per accommodation, per stay
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Swimming pool
Non-smoking rooms
Business centre
Dry cleaning
Banquet facilities
Services
Business centre
Dry cleaning
Banquet facilities
Safe-deposit box
ATM/Cash machine
Bicycle rental
Designated smoking area
Express check-in/check-out
Self laundry
24-Hour Front Desk
Parking
Parking
Parking (Limited)
Parking Onsite
Internet
Free wi-fi
Activities
Swimming pool
Garden
Golf (miniature)
Pool outdoor
Outdoor Furniture
Pool (Seasonal Outdoor)
Fitness Center (nearby)
General
Non-smoking rooms
Hot tub/Jacuzzi
Picnic area/Tables
Allergy-free room available
Family room
Snack Bar/Deli