Home2 Suites By Hilton Jacksonville Downtown
From
US$157
/ night
Select dates to see prices and availability
From
US$157
/ night
About this property
Enjoy the recreation opportunities such as a 24-hour fitness center or make use of other amenities including complimentary wireless internet access.
Amenities
Enjoy the recreation opportunities such as a 24-hour fitness center or make use of other amenities including complimentary wireless internet access.
Business amenities
Featured amenities include a 24-hour front desk, an elevator, and coffee/tea in a common area. Free self parking is available onsite.
Dining
A complimentary local cuisine breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Rooms
Make yourself at home in one of the 100 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as safes and coffee/tea makers.
Location
With a stay at Home2 Suites By Hilton Jacksonville Downtown, you'll be centrally located in Jacksonville, a 5-minute drive from VyStar Veterans Memorial Arena and 15 minutes from St. Johns Town Center. This hotel is 2.9 mi (4.7 km) from EverBank Stadium and 9.1 mi (14.6 km) from Jacksonville Naval Air Station.
What's nearby
Riverside Park(0.2 Miles)
Riverside Arts Market(0.4 Miles)
FIVE(0.4 Miles)
FIVE - Jacksonville(0.4 Miles)
Five Points Shopping Center(0.4 Miles)
Cummer Museum of Art and Gardens(0.5 Miles)
Memorial Park(0.7 Miles)
5 Points West Shopping Center(0.9 Miles)
Prime F. Osborn III Convention Center(1 Miles)
Jacksonville Center for the Performing Arts(1.3 Miles)
Jacksonville Symphony Orchestra(1.3 Miles)
St. Vincent's Medical Center(1.4 Miles)
Ritz Theatre & LaVilla Museum(1.4 Miles)
Baptist Medical Center Jacksonville(1.5 Miles)
Baptist Health(1.6 Miles)
Jacksonville, FL (CRG-Jacksonville Executive at Craig)(18.8 Miles)
Jacksonville International Airport (JAX)(15.3 Miles)
Daytona Beach Intl. Airport (DAB)(90.9 Miles)
Free wi-fi
Elevator/Lift
Meeting rooms
Free breakfast
Electric car charging station
Fitness Center (24-hour)
Location
600 Park Street, Brooklyn, Jacksonville, Florida, United States of America
Riverside Park (0.2 Miles)
Riverside Arts Market (0.4 Miles)
FIVE (0.4 Miles)
FIVE - Jacksonville (0.4 Miles)
Five Points Shopping Center (0.4 Miles)
Cummer Museum of Art and Gardens (0.5 Miles)
Room options
11
Suite, 1 Bedroom
Room details
1 Extra-Large Double Bed
Sleeps 4
Air ConditioningWi-Fi (Free)Sofa Bed
6
Studio Suite, 2 Queen Beds
Room details
2 Large Double Beds
Sleeps 6
Air ConditioningWi-Fi (Free)Sofa Bed
6
Studio, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)
Room details
2 Large Double Beds
Sleeps 6
Air ConditioningWi-Fi (Free)Sofa Bed
6
Suite, 1 King Bed, Accessible (Hearing)
Room details
1 Extra-Large Double Bed
Sleeps 4
Air ConditioningWi-Fi (Free)Sofa Bed
7
Studio, 2 Queen Beds, Accessible (Hearing)
Room details
2 Large Double Beds
Sleeps 6
Air ConditioningWi-Fi (Free)Sofa Bed
6
Studio Suite, 2 Queen Beds, Accessible, Bathtub
Room details
2 Large Double Beds
Sleeps 6
Air ConditioningWi-Fi (Free)Bathtub
7
Studio Suite, 1 King Bed
Room details
1 Extra-Large Double Bed
Sleeps 4
Air ConditioningWi-Fi (Free)Sofa Bed
6
Studio Suite, 1 King Bed, Accessible, Bathtub
Room details
1 Extra-Large Double Bed
Sleeps 4
Air ConditioningWi-Fi (Free)Bathtub
8
Suite, 1 King Bed, Accessible, Bathtub
Room details
1 Extra-Large Double Bed
Sleeps 4
Air ConditioningWi-Fi (Free)Bathtub
6
Studio Suite, 1 King Bed, Accessible (Hearing)
Room details
1 Extra-Large Double Bed
Sleeps 4
Air ConditioningWi-Fi (Free)Sofa Bed
8
Suite, 1 King Bed, Accessible (Roll-In Shower)
Room details
1 Extra-Large Double Bed
Sleeps 4
Air ConditioningWi-Fi (Free)Sofa Bed
7
Studio, 1 King Bed, Accessible (Roll-In Shower)
Room details
1 Extra-Large Double Bed
Sleeps 4
Air ConditioningWi-Fi (Free)Sofa Bed
6
Studio, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)
Room details
2 Large Double Beds
Sleeps 6
Air ConditioningWi-Fi (Free)Bathtub
Guest reviews of Home2 Suites By Hilton Jacksonville Downtown
9
Superb
Based on 390 verified reviews
What guests think
AI-generated summary based on recent guest reviews
Across recent reviews, Home2 Suites By Hilton Jacksonville Downtown is praised for friendly, accommodating staff, spacious rooms with kitchenettes, and a convenient downtown location near highways, the stadium, and restaurants.
Read moreWas this helpful?
What guests think
Across recent reviews, Home2 Suites By Hilton Jacksonville Downtown is praised for friendly, accommodating staff, spacious rooms with kitchenettes, and a convenient downtown location near highways, the stadium, and restaurants.
Several guests report limited parking at night, despite some noting free or safe parking during the day. Breakfast feedback is mixed, while the attached restaurant/bar is often praised, with a few complaints about cold or salty dishes. A handful mention noise, HVAC or water pressure quirks, and occasional housekeeping lapses or check-in/billing hiccups. Expect a comfortable, modern stay with minor trade-offs.
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
Parking is often limited at night, though some guests appreciated free or safe parking. The on-site restaurant/bar and fitness center are noted positively; one Wi‑Fi outage reported and one review mentions no pool.
Related guest reviews
10
Shanna
3 Sept 2025
·
Stayed 3 nights
The room was spacious and clean. The beds were comfortable and the breakfast was good. It is close to the convention center and the in house restaurant/bar is good.
The room was spacious and clean. The beds were comfortable and the breakfast was good. It is close to the convention center and the in house restaurant/bar is good.
8
Clyde
31 May 2025
·
Stayed 2 nights
The hotel was great, room was nicely appointed. Parking was a challenge, especially at night. The lot was full and we had to park next door. Also, the water pressure was minimal, shower, sink and toilet.
The hotel was great, room was nicely appointed. Parking was a challenge, especially at night. The lot was full and we had to park next door. Also, the water pressure was minimal, shower, sink and toilet.
10
Wysenerlie
15 Sept 2025
·
Stayed 1 night
No parking fee
No parking fee
10
David
21 Nov 2024
·
Stayed 2 nights
Very nice hotel in an excellent location. Plenty of parking which was free, so that is an added bonus. My room was spacious and clean. The fitness center was nice too. This is in a great location and easy walk to local shops and businesses.
Very nice hotel in an excellent location. Plenty of parking which was free, so that is an added bonus. My room was spacious and clean. The fitness center was nice too. This is in a great location and easy walk to local shops and businesses.
10
Natalie
22 Jun 2025
·
Stayed 1 night
Great place to stay . Easy access to great restaurants on and off the property. Very spacious rooms
Great place to stay . Easy access to great restaurants on and off the property. Very spacious rooms
8
Tamyra
12 Sept 2024
·
Stayed 1 night
This property is right off the highway so it was easy to find. It is downtown so be careful it is alot of homelessness and people who come to your window asking for change. My room was spotless and I did feel safe. I do not like the parking- it is full and overflow parking is at the Jimmy John’s next door. I worried about my car being towed when I couldn’t find a spot. This is the only Home2Suites in the city without a pool and no neighboring pool access to a sister property unfortunately. I would stay again though.
This property is right off the highway so it was easy to find. It is downtown so be careful it is alot of homelessness and people who come to your window asking for change. My room was spotless and I did feel safe. I do not like the parking- it is full and overflow parking is at the Jimmy John’s next door. I worried about my car being towed when I couldn’t find a spot. This is the only Home2Suites in the city without a pool and no neighboring pool access to a sister property unfortunately. I would stay again though.
8
Olivia
5 May 2025
·
Stayed 4 nights
All of the staff seemed pretty friendly. My room was nice enough. There was a dirty towel underneath my sink vanity when I checked in so I’m wondering about how thoroughly they clean the rooms. I had seen that parking was a problem the reviews. I stayed for 4 days and noticed that the parking lot is only full past 7 pm. You can see my picture during the day there’s plenty of parking but if you get in late there is not alot of parking mostly the EV and handicap spots open. I think most people are just passing through for one night and they leave early in the morning. The location is pretty good. Right next to the highway. A short walk a few blocks to a grocery store and a park. Close to the stadium. The breakfast was alright. All in all not bad if you’re passing through!
All of the staff seemed pretty friendly. My room was nice enough. There was a dirty towel underneath my sink vanity when I checked in so I’m wondering about how thoroughly they clean the rooms. I had seen that parking was a problem the reviews. I stayed for 4 days and noticed that the parking lot is only full past 7 pm. You can see my picture during the day there’s plenty of parking but if you get in late there is not alot of parking mostly the EV and handicap spots open. I think most people are just passing through for one night and they leave early in the morning. The location is pretty good. Right next to the highway. A short walk a few blocks to a grocery store and a park. Close to the stadium. The breakfast was alright. All in all not bad if you’re passing through!
10
Whitneyann
2 Jun 2025
·
Stayed 1 night
I only stayed for one night. The hotel was clean, fairly new, and my room was clean, staff was nice. The parking is minimal at night. I recommend coming with one car if you can.
I only stayed for one night. The hotel was clean, fairly new, and my room was clean, staff was nice. The parking is minimal at night. I recommend coming with one car if you can.
8
Leland
30 Sept 2024
·
Stayed 2 nights
The property was utterly gorgeous and very well themed. The free breakfast was the best that I’ve experienced with lots of options and cooked food. While we were there the cable and WiFi wasn’t available. Also, our room door wasn’t level or something so I had to have someone help open and shut it to lock. It needed to get slammed extremely hard in order to lock it when leaving. There were a lot of dogs staying and the garbage can outside by the dog walk area was overflowing with smelly bags. Overall though, the staff was nice although no concessions for the lack of TV and WiFi. Food was good and the decor was top notch. Our room had a full kitchen minus a stove but had a dishwasher and garbage disposal. The bedding was clean and comfortable.
The property was utterly gorgeous and very well themed. The free breakfast was the best that I’ve experienced with lots of options and cooked food. While we were there the cable and WiFi wasn’t available. Also, our room door wasn’t level or something so I had to have someone help open and shut it to lock. It needed to get slammed extremely hard in order to lock it when leaving. There were a lot of dogs staying and the garbage can outside by the dog walk area was overflowing with smelly bags. Overall though, the staff was nice although no concessions for the lack of TV and WiFi. Food was good and the decor was top notch. Our room had a full kitchen minus a stove but had a dishwasher and garbage disposal. The bedding was clean and comfortable.
8
Himel
4 Nov 2024
·
Stayed 2 nights
Hotel is modern, clean with friendly staff. What we didn't like was both days we stayed, there were no parking available. Parking lot was full and had to park outside of the property without any street lighting. Then there were loud cars revving right outside our window.
Hotel is modern, clean with friendly staff. What we didn't like was both days we stayed, there were no parking available. Parking lot was full and had to park outside of the property without any street lighting. Then there were loud cars revving right outside our window.
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Most guests found the hotel very clean, but multiple reviews cite dirty bathrooms or showers, hair, or sour odors, indicating inconsistencies.
Related guest reviews
10
Joe
18 Dec 2025
·
Stayed 2 nights
Room and facility was spotless. Shower had previous rust-like leakage which dried and is an eye sore but otherwise worked fine. Staff was really nice, courteous, and followed up on everything. Great experience!
Room and facility was spotless. Shower had previous rust-like leakage which dried and is an eye sore but otherwise worked fine. Staff was really nice, courteous, and followed up on everything. Great experience!
10
Donna
26 Oct 2025
·
Stayed 1 night
The room was clean and the king bed was very comfortable. Great nights sleep. I liked having the night light in the bathroom. Liked having the kitchenette. Will definitely stay again!
The room was clean and the king bed was very comfortable. Great nights sleep. I liked having the night light in the bathroom. Liked having the kitchenette. Will definitely stay again!
10
Michael
14 Dec 2025
·
Stayed 5 nights
Room was clean and staff was excellent. Ivan fixed the safe in my room also so i could secure my valuables.
Room was clean and staff was excellent. Ivan fixed the safe in my room also so i could secure my valuables.
6
Meg
13 Apr 2025
·
Stayed 1 night
When we checked in the front desk staff was very friendly and quick. Upon visiting our room we immediately noticed that the floor was extremely dirty, lots of food crumbs and hair. The counters in the kitchenette were dirty and there was dried food spills in the sheets - yuck! When we returned to the front desk the staff was immediately understanding and apologetic. They switched us to a new and clean room on a different floor with no hesitation and asked that we submit the photos of our room to them in order to address the issue with the cleaning staff. This is clearly an ongoing issue with the cleaning crew and not lack of hospitality from the front desk staff. When we arrived to the new room we were pleased with the room, view, location, and most importantly the hospitality of the front desk lady.
When we checked in the front desk staff was very friendly and quick. Upon visiting our room we immediately noticed that the floor was extremely dirty, lots of food crumbs and hair. The counters in the kitchenette were dirty and there was dried food spills in the sheets - yuck! When we returned to the front desk the staff was immediately understanding and apologetic. They switched us to a new and clean room on a different floor with no hesitation and asked that we submit the photos of our room to them in order to address the issue with the cleaning staff. This is clearly an ongoing issue with the cleaning crew and not lack of hospitality from the front desk staff. When we arrived to the new room we were pleased with the room, view, location, and most importantly the hospitality of the front desk lady.
4
Patricia
3 Apr 2025
·
Stayed 1 night
Bathroom not very clean especially the shower was covered with hair on the floor. Ick! The newly opened restaurant was a disappointment. The restaurant was not busy but our food arrived cold and way too salty. I expected more for the price that we paid for the room.
Bathroom not very clean especially the shower was covered with hair on the floor. Ick! The newly opened restaurant was a disappointment. The restaurant was not busy but our food arrived cold and way too salty. I expected more for the price that we paid for the room.
6
Casiopia
26 Jan 2025
·
Stayed 2 nights
The property location was convenient and inviting. However, parking was an issue Saturday night. The supplies were low as they were waiting on a delivery. No housekeeping, the bathroom smelled sour and not cleaned well. Overall, the spacing was amazing and the structure was modern and welcoming. Breakfast was limited and dry. But having it available was nice. Would stay again. Staff was pleasant.
The property location was convenient and inviting. However, parking was an issue Saturday night. The supplies were low as they were waiting on a delivery. No housekeeping, the bathroom smelled sour and not cleaned well. Overall, the spacing was amazing and the structure was modern and welcoming. Breakfast was limited and dry. But having it available was nice. Would stay again. Staff was pleasant.
8
Olivia
5 May 2025
·
Stayed 4 nights
All of the staff seemed pretty friendly. My room was nice enough. There was a dirty towel underneath my sink vanity when I checked in so I’m wondering about how thoroughly they clean the rooms. I had seen that parking was a problem the reviews. I stayed for 4 days and noticed that the parking lot is only full past 7 pm. You can see my picture during the day there’s plenty of parking but if you get in late there is not alot of parking mostly the EV and handicap spots open. I think most people are just passing through for one night and they leave early in the morning. The location is pretty good. Right next to the highway. A short walk a few blocks to a grocery store and a park. Close to the stadium. The breakfast was alright. All in all not bad if you’re passing through!
All of the staff seemed pretty friendly. My room was nice enough. There was a dirty towel underneath my sink vanity when I checked in so I’m wondering about how thoroughly they clean the rooms. I had seen that parking was a problem the reviews. I stayed for 4 days and noticed that the parking lot is only full past 7 pm. You can see my picture during the day there’s plenty of parking but if you get in late there is not alot of parking mostly the EV and handicap spots open. I think most people are just passing through for one night and they leave early in the morning. The location is pretty good. Right next to the highway. A short walk a few blocks to a grocery store and a park. Close to the stadium. The breakfast was alright. All in all not bad if you’re passing through!
10
Whitneyann
2 Jun 2025
·
Stayed 1 night
I only stayed for one night. The hotel was clean, fairly new, and my room was clean, staff was nice. The parking is minimal at night. I recommend coming with one car if you can.
I only stayed for one night. The hotel was clean, fairly new, and my room was clean, staff was nice. The parking is minimal at night. I recommend coming with one car if you can.
10
shannon
22 May 2025
·
Stayed 1 night
Property was very clean and staff was welcoming! Highly recommend
Property was very clean and staff was welcoming! Highly recommend
10
Miguel
26 May 2025
·
Stayed 1 night
Hotel was clean and the staff was exceptionally friendly and respectful
Hotel was clean and the staff was exceptionally friendly and respectful
Was this helpful?
AI-generated summary based on recent guest reviews
Rooms
Rooms are spacious and comfortable with kitchenettes and functional layouts, but some guests report loud HVAC or hard-to-adjust temperature, low water pressure, road noise, and an occasional Wi‑Fi/cable outage.
Related guest reviews
10
John
25 Nov 2024
·
Stayed 1 night
Brand new hotel with plenty of good parking and helpful staff. Room was large, clean and comfortable. One small complaint is that the HVAC unit was quite loud and couldn’t be turned off.
Brand new hotel with plenty of good parking and helpful staff. Room was large, clean and comfortable. One small complaint is that the HVAC unit was quite loud and couldn’t be turned off.
10
Karen
6 Dec 2025
·
Stayed 1 night
Everything was great, rooms just too cold when we arrived and we had to turn the a/c off to get comfortable
Everything was great, rooms just too cold when we arrived and we had to turn the a/c off to get comfortable
10
Shanna
3 Sept 2025
·
Stayed 3 nights
The room was spacious and clean. The beds were comfortable and the breakfast was good. It is close to the convention center and the in house restaurant/bar is good.
The room was spacious and clean. The beds were comfortable and the breakfast was good. It is close to the convention center and the in house restaurant/bar is good.
8
Clyde
31 May 2025
·
Stayed 2 nights
The hotel was great, room was nicely appointed. Parking was a challenge, especially at night. The lot was full and we had to park next door. Also, the water pressure was minimal, shower, sink and toilet.
The hotel was great, room was nicely appointed. Parking was a challenge, especially at night. The lot was full and we had to park next door. Also, the water pressure was minimal, shower, sink and toilet.
10
Donna
26 Oct 2025
·
Stayed 1 night
The room was clean and the king bed was very comfortable. Great nights sleep. I liked having the night light in the bathroom. Liked having the kitchenette. Will definitely stay again!
The room was clean and the king bed was very comfortable. Great nights sleep. I liked having the night light in the bathroom. Liked having the kitchenette. Will definitely stay again!
10
Susan
3 Dec 2024
·
Stayed 1 night
It was nice to have a full kitchen and seperate sitting area, comfy beds
It was nice to have a full kitchen and seperate sitting area, comfy beds
10
Mary
15 Dec 2024
·
Stayed 2 nights
Comfortable, clean, attractive room. Appreciated the curtain between the bed and small sofa, which allowed one occupant to snooze while another reads. Good complimentary breakfast. Convenient sandwich shop next door, which allowed us to obtain dinner without having to drive around (and get lost) on the confusing Jacksonville streets.
Comfortable, clean, attractive room. Appreciated the curtain between the bed and small sofa, which allowed one occupant to snooze while another reads. Good complimentary breakfast. Convenient sandwich shop next door, which allowed us to obtain dinner without having to drive around (and get lost) on the confusing Jacksonville streets.
8
Lina
20 Nov 2024
·
Stayed 1 night
Very clean and spacious rooms. Quite loud at night though with the road noise.
Very clean and spacious rooms. Quite loud at night though with the road noise.
8
Leland
30 Sept 2024
·
Stayed 2 nights
The property was utterly gorgeous and very well themed. The free breakfast was the best that I’ve experienced with lots of options and cooked food. While we were there the cable and WiFi wasn’t available. Also, our room door wasn’t level or something so I had to have someone help open and shut it to lock. It needed to get slammed extremely hard in order to lock it when leaving. There were a lot of dogs staying and the garbage can outside by the dog walk area was overflowing with smelly bags. Overall though, the staff was nice although no concessions for the lack of TV and WiFi. Food was good and the decor was top notch. Our room had a full kitchen minus a stove but had a dishwasher and garbage disposal. The bedding was clean and comfortable.
The property was utterly gorgeous and very well themed. The free breakfast was the best that I’ve experienced with lots of options and cooked food. While we were there the cable and WiFi wasn’t available. Also, our room door wasn’t level or something so I had to have someone help open and shut it to lock. It needed to get slammed extremely hard in order to lock it when leaving. There were a lot of dogs staying and the garbage can outside by the dog walk area was overflowing with smelly bags. Overall though, the staff was nice although no concessions for the lack of TV and WiFi. Food was good and the decor was top notch. Our room had a full kitchen minus a stove but had a dishwasher and garbage disposal. The bedding was clean and comfortable.
8
Michele
5 Mar 2025
·
Stayed 1 night
Room was nice and spacious. Had a hard time adjusting the temperature. Breakfast was horrible. Liked the fact that there was free parking and close to restaurants.
Room was nice and spacious. Had a hard time adjusting the temperature. Breakfast was horrible. Liked the fact that there was free parking and close to restaurants.
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Staff are widely described as friendly, helpful, and accommodating, with proactive communication, though a few guests reported late-night check-in unresponsiveness, room-type not honored, or billing mistakes.
Related guest reviews
10
Jennifer
5 Jul 2025
·
Stayed 1 night
There was an issue with the room we had booked. The hotel made sure to call us and let us know we had new rooms that we adjoining at no cost. Communication is much appreciated. Will stay again.
There was an issue with the room we had booked. The hotel made sure to call us and let us know we had new rooms that we adjoining at no cost. Communication is much appreciated. Will stay again.
6
Damarlie
1 Dec 2024
·
Stayed 1 night
The room was very clean and spacious. I appreciate the general manager intervening to assist me because the front desk agent wanted to double charge me. I paid through Expedia and she was telling me that I didn't pay.
The room was very clean and spacious. I appreciate the general manager intervening to assist me because the front desk agent wanted to double charge me. I paid through Expedia and she was telling me that I didn't pay.
10
Joe
18 Dec 2025
·
Stayed 2 nights
Room and facility was spotless. Shower had previous rust-like leakage which dried and is an eye sore but otherwise worked fine. Staff was really nice, courteous, and followed up on everything. Great experience!
Room and facility was spotless. Shower had previous rust-like leakage which dried and is an eye sore but otherwise worked fine. Staff was really nice, courteous, and followed up on everything. Great experience!
10
Michael
14 Dec 2025
·
Stayed 5 nights
Room was clean and staff was excellent. Ivan fixed the safe in my room also so i could secure my valuables.
Room was clean and staff was excellent. Ivan fixed the safe in my room also so i could secure my valuables.
10
David
16 Mar 2025
·
Stayed 1 night
Employees were extremely friendly and accommodating. Hotel location is convenient for numerous attractions in Jacksonville. The area was also quiet and safe. Plenty of parking and an on-site restaurant was also nice.
Employees were extremely friendly and accommodating. Hotel location is convenient for numerous attractions in Jacksonville. The area was also quiet and safe. Plenty of parking and an on-site restaurant was also nice.
6
Audra
11 Apr 2025
·
Stayed 1 night
I booked a room with two queen beds. When we arrived and went to the front desk, I was told there weren’t any rooms with two beds available. I booked this room almost a month prior. They said one king bed was the best they could do. So we took that room and I had to share a bed with my aunt. They didn’t offer to compensate any part of the booking. I didn’t ask them to but if you didn’t have what I booked, normally businesses want to make it right in some way. If I was there with my uncle, one king bed room wouldn’t have worked and they would’ve had to provide two rooms to make it right. Just disappointed in how it was handled. Hotel itself was clean and had complimentary breakfast and free parking.
I booked a room with two queen beds. When we arrived and went to the front desk, I was told there weren’t any rooms with two beds available. I booked this room almost a month prior. They said one king bed was the best they could do. So we took that room and I had to share a bed with my aunt. They didn’t offer to compensate any part of the booking. I didn’t ask them to but if you didn’t have what I booked, normally businesses want to make it right in some way. If I was there with my uncle, one king bed room wouldn’t have worked and they would’ve had to provide two rooms to make it right. Just disappointed in how it was handled. Hotel itself was clean and had complimentary breakfast and free parking.
10
Megan
23 Dec 2025
·
Stayed 1 night
The front desk attendant was excellent. The area was nice. The room was clean.
The front desk attendant was excellent. The area was nice. The room was clean.
10
Monica
20 Jul 2025
·
Stayed 2 nights
EXCELLENT front desk service.
EXCELLENT front desk service.
10
Kris
15 Jul 2025
·
Stayed 3 nights
Property was very nice. Staff was super friendly. Would definitely stay there again.
Property was very nice. Staff was super friendly. Would definitely stay there again.
4
frederic
20 Jul 2025
·
Stayed 1 night
I chose this property because it stated 24/7 check in. Upon arriving at the property from 24 straight hours of flying around 1 am, we found a door closed, with no one at the front desk, no one answering the phone, no one answering the intercom. After banging for 15 minutes on every window, an attendant showed up, was visibly annoyed , did not apologize. Never again. Better options around
I chose this property because it stated 24/7 check in. Upon arriving at the property from 24 straight hours of flying around 1 am, we found a door closed, with no one at the front desk, no one answering the phone, no one answering the intercom. After banging for 15 minutes on every window, an attendant showed up, was visibly annoyed , did not apologize. Never again. Better options around
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Convenient downtown base near I‑95, the stadium, convention center, shops, and restaurants, with several guests finding it easy to walk or drive. Some felt the surrounding area is industrial or has visible homelessness.
Related guest reviews
10
Karl
18 Oct 2025
·
Stayed 2 nights
Went for a Jags game. Service was great parking felt safe. Easy to get to restaurants and the game.
Went for a Jags game. Service was great parking felt safe. Easy to get to restaurants and the game.
10
Shanna
3 Sept 2025
·
Stayed 3 nights
The room was spacious and clean. The beds were comfortable and the breakfast was good. It is close to the convention center and the in house restaurant/bar is good.
The room was spacious and clean. The beds were comfortable and the breakfast was good. It is close to the convention center and the in house restaurant/bar is good.
10
Sharice Jameka
10 Dec 2024
·
Stayed 1 night
We were only here for 1 night. My kids and I were down for a concert. The location was perfect, and only 10 minutes away from the arena. The stay was comfortable and pleasant. Very close to shopping and restaurants. Breakfast was a added bonus.
We were only here for 1 night. My kids and I were down for a concert. The location was perfect, and only 10 minutes away from the arena. The stay was comfortable and pleasant. Very close to shopping and restaurants. Breakfast was a added bonus.
10
Lorelei
7 Sept 2025
·
Stayed 2 nights
This was our second trip to Jacksonville and our 2nd stay at Home2 Suites. It's centrally located downtown and has easy access to any day trips you have planned. We'll be staying here again on our 3rd trip. The only thing that bothered me was that the decaf coffee and regular coffee machines in the lobby were never hot. I
This was our second trip to Jacksonville and our 2nd stay at Home2 Suites. It's centrally located downtown and has easy access to any day trips you have planned. We'll be staying here again on our 3rd trip. The only thing that bothered me was that the decaf coffee and regular coffee machines in the lobby were never hot. I
8
Ryan
17 Jan 2025
·
Stayed 2 nights
Hotel was clean and very friendly staff, surrounding area was a little more business industrial than expected. No complaints about the hotel itself.
Hotel was clean and very friendly staff, surrounding area was a little more business industrial than expected. No complaints about the hotel itself.
10
christian
16 Nov 2024
·
Stayed 1 night
Nice place, close to 95
Nice place, close to 95
10
David
21 Nov 2024
·
Stayed 2 nights
Very nice hotel in an excellent location. Plenty of parking which was free, so that is an added bonus. My room was spacious and clean. The fitness center was nice too. This is in a great location and easy walk to local shops and businesses.
Very nice hotel in an excellent location. Plenty of parking which was free, so that is an added bonus. My room was spacious and clean. The fitness center was nice too. This is in a great location and easy walk to local shops and businesses.
8
Tamyra
12 Sept 2024
·
Stayed 1 night
This property is right off the highway so it was easy to find. It is downtown so be careful it is alot of homelessness and people who come to your window asking for change. My room was spotless and I did feel safe. I do not like the parking- it is full and overflow parking is at the Jimmy John’s next door. I worried about my car being towed when I couldn’t find a spot. This is the only Home2Suites in the city without a pool and no neighboring pool access to a sister property unfortunately. I would stay again though.
This property is right off the highway so it was easy to find. It is downtown so be careful it is alot of homelessness and people who come to your window asking for change. My room was spotless and I did feel safe. I do not like the parking- it is full and overflow parking is at the Jimmy John’s next door. I worried about my car being towed when I couldn’t find a spot. This is the only Home2Suites in the city without a pool and no neighboring pool access to a sister property unfortunately. I would stay again though.
10
Anh
27 Apr 2025
·
Stayed 2 nights
Short walk to downtown dining area
Short walk to downtown dining area
8
Olivia
5 May 2025
·
Stayed 4 nights
All of the staff seemed pretty friendly. My room was nice enough. There was a dirty towel underneath my sink vanity when I checked in so I’m wondering about how thoroughly they clean the rooms. I had seen that parking was a problem the reviews. I stayed for 4 days and noticed that the parking lot is only full past 7 pm. You can see my picture during the day there’s plenty of parking but if you get in late there is not alot of parking mostly the EV and handicap spots open. I think most people are just passing through for one night and they leave early in the morning. The location is pretty good. Right next to the highway. A short walk a few blocks to a grocery store and a park. Close to the stadium. The breakfast was alright. All in all not bad if you’re passing through!
All of the staff seemed pretty friendly. My room was nice enough. There was a dirty towel underneath my sink vanity when I checked in so I’m wondering about how thoroughly they clean the rooms. I had seen that parking was a problem the reviews. I stayed for 4 days and noticed that the parking lot is only full past 7 pm. You can see my picture during the day there’s plenty of parking but if you get in late there is not alot of parking mostly the EV and handicap spots open. I think most people are just passing through for one night and they leave early in the morning. The location is pretty good. Right next to the highway. A short walk a few blocks to a grocery store and a park. Close to the stadium. The breakfast was alright. All in all not bad if you’re passing through!
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
Breakfast feedback is mixed, ranging from great variety to limited or poor quality with items running out. The attached restaurant/bar is often praised, though one guest reported cold, overly salty food.
Related guest reviews
6
Sadaf
5 Dec 2024
·
Stayed 1 night
Very nice and clean room but breakfast was not good at all. They ran out of bread, one of the staff was telling the guest that why they are eating too much yogurt! No eggs or warm breakfast. The hot water for tea was cold. In general hotel room was great but terrible service.
Very nice and clean room but breakfast was not good at all. They ran out of bread, one of the staff was telling the guest that why they are eating too much yogurt! No eggs or warm breakfast. The hot water for tea was cold. In general hotel room was great but terrible service.
10
Shanna
3 Sept 2025
·
Stayed 3 nights
The room was spacious and clean. The beds were comfortable and the breakfast was good. It is close to the convention center and the in house restaurant/bar is good.
The room was spacious and clean. The beds were comfortable and the breakfast was good. It is close to the convention center and the in house restaurant/bar is good.
6
Casiopia
26 Jan 2025
·
Stayed 2 nights
The property location was convenient and inviting. However, parking was an issue Saturday night. The supplies were low as they were waiting on a delivery. No housekeeping, the bathroom smelled sour and not cleaned well. Overall, the spacing was amazing and the structure was modern and welcoming. Breakfast was limited and dry. But having it available was nice. Would stay again. Staff was pleasant.
The property location was convenient and inviting. However, parking was an issue Saturday night. The supplies were low as they were waiting on a delivery. No housekeeping, the bathroom smelled sour and not cleaned well. Overall, the spacing was amazing and the structure was modern and welcoming. Breakfast was limited and dry. But having it available was nice. Would stay again. Staff was pleasant.
10
Brad
27 Mar 2025
·
Stayed 3 nights
The restaurant onsite was great!
The restaurant onsite was great!
8
Leland
30 Sept 2024
·
Stayed 2 nights
The property was utterly gorgeous and very well themed. The free breakfast was the best that I’ve experienced with lots of options and cooked food. While we were there the cable and WiFi wasn’t available. Also, our room door wasn’t level or something so I had to have someone help open and shut it to lock. It needed to get slammed extremely hard in order to lock it when leaving. There were a lot of dogs staying and the garbage can outside by the dog walk area was overflowing with smelly bags. Overall though, the staff was nice although no concessions for the lack of TV and WiFi. Food was good and the decor was top notch. Our room had a full kitchen minus a stove but had a dishwasher and garbage disposal. The bedding was clean and comfortable.
The property was utterly gorgeous and very well themed. The free breakfast was the best that I’ve experienced with lots of options and cooked food. While we were there the cable and WiFi wasn’t available. Also, our room door wasn’t level or something so I had to have someone help open and shut it to lock. It needed to get slammed extremely hard in order to lock it when leaving. There were a lot of dogs staying and the garbage can outside by the dog walk area was overflowing with smelly bags. Overall though, the staff was nice although no concessions for the lack of TV and WiFi. Food was good and the decor was top notch. Our room had a full kitchen minus a stove but had a dishwasher and garbage disposal. The bedding was clean and comfortable.
8
Michele
5 Mar 2025
·
Stayed 1 night
Room was nice and spacious. Had a hard time adjusting the temperature. Breakfast was horrible. Liked the fact that there was free parking and close to restaurants.
Room was nice and spacious. Had a hard time adjusting the temperature. Breakfast was horrible. Liked the fact that there was free parking and close to restaurants.
10
Robert H
1 Nov 2024
·
Stayed 1 night
Room very functional and a good value. Good breakfast options.
Room very functional and a good value. Good breakfast options.
8
David
3 Dec 2024
·
Stayed 7 nights
Property was new. Breakfast options were very limited.
Property was new. Breakfast options were very limited.
10
AMANDA
13 Apr 2025
·
Stayed 2 nights
The staff was very friendly and the hotel was clean. The breakfast was terrible.
The staff was very friendly and the hotel was clean. The breakfast was terrible.
6
Srikant
18 Nov 2024
·
Stayed 1 night
Well maintained space but breakfast was not so good
Well maintained space but breakfast was not so good
Was this helpful?
AI-generated summary based on recent guest reviews
8
Lovie
6 days ago
·
Stayed 1 night
The power went out at 7am and didn’t come back up until hours later
The power went out at 7am and didn’t come back up until hours later
10
Vicki
4 weeks ago
·
Stayed 1 night
Bed slept so good. Room had everything we needed and more. Very clean.
Bed slept so good. Room had everything we needed and more. Very clean.
10
John
12 Jul 2026
·
Stayed 1 night
Easy parking , clean room, onsite bar and restaurant with decent pricing, full breakfast. Would definitely stay again
Easy parking , clean room, onsite bar and restaurant with decent pricing, full breakfast. Would definitely stay again
10
Natalie
9 Jul 2026
·
Stayed 2 nights
My go to property when I VISIT Jacksonville . Be mindful if you come back at night the parking lot could be full . Ask about the overflow lot . Other than that perfect location, friendly staff and free hot breakfast items
My go to property when I VISIT Jacksonville . Be mindful if you come back at night the parking lot could be full . Ask about the overflow lot . Other than that perfect location, friendly staff and free hot breakfast items
10
Tara
6 Jul 2026
·
Stayed 2 nights
Parking is free which is a plus. The room was spacious and modern. The bed was rather uncomfortable but the view out the window was amazing. The staff was super helpful and very friendly and made my stay enjoyable. Was a little disappointed there was no pool but there’s a gym, laundry and bar for food and entertainment on the property and a jimmy John’s next door.
Parking is free which is a plus. The room was spacious and modern. The bed was rather uncomfortable but the view out the window was amazing. The staff was super helpful and very friendly and made my stay enjoyable. Was a little disappointed there was no pool but there’s a gym, laundry and bar for food and entertainment on the property and a jimmy John’s next door.
FAQs about Home2 Suites By Hilton Jacksonville Downtown
Is parking available at the property?
Free self-parking is available on-site.
What type of breakfast is offered?
A complimentary local cuisine breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Are pets allowed at the property?
Pets are allowed with a pet fee of USD 125.00 per accommodation, per night, and a pet deposit of USD 75 per stay. Service animals are exempt from fees.
What are the check-in and check-out times?
Check-in is from 3:00 PM to 11:59 PM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.
What accessibility features are available for guests with disabilities?
The property offers features such as wheelchair-accessible registration desk, public washrooms, and parking. There are also elevators, step-free entrances, and assistive listening devices available.
What is the location of the property in relation to key landmarks?
The hotel is centrally located in Jacksonville, within a 15-minute drive of St. Johns Town Center and EverBank Stadium. It is approximately 9.1 miles from Jacksonville Naval Air Station and 8 miles from Jacksonville Zoo and Gardens.
Are children allowed at the property?
Children are welcome at the property, and kids can stay for free up to a certain age.
Have a question?
Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-19: 263.9699882263183USD
- 2026-09-20: 175.96999076385498USD
- 2026-09-21: 198.7308180603027USD
- 2026-09-22: 190.81329271240233USD
- 2026-09-23: 180.00424551849363USD
- 2026-09-24: 166.2084969039917USD
- 2026-09-25: 148.57459778900144USD
- 2026-09-26: 258.4548100540161USD
- 2026-09-27: 219.08824724731443USD
- 2026-09-28: 161.26726873168946USD
- 2026-09-29: 161.48160668792724USD
- 2026-09-30: 163.4174968795776USD
- 2026-10-01: 157.30256828155515USD
- 2026-10-02: 177.9515965774536USD
- 2026-10-03: 178.21080940856933USD
- 2026-10-04: 142.8947995887756USD
- 2026-10-05: 162.82081167755126USD
- 2026-10-06: 166.99645206451416USD
- 2026-10-07: 164.88195566711425USD
- 2026-10-08: 160.41003951568604USD
- 2026-10-09: 385.87323390808103USD
- 2026-10-10: 217.1518315887451USD
- 2026-10-11: 166.64642103424072USD
- 2026-10-12: 161.21160426940918USD
- 2026-10-13: 180.33360818328856USD
- 2026-10-14: 167.08219075012207USD
- 2026-10-15: 158.57412816314695USD
- 2026-10-16: 164.70000398864744USD
- 2026-10-17: 164.78640826568602USD
- 2026-10-18: 142.94880007247923USD
- 2026-10-19: 164.6676352264404USD
- 2026-10-20: 167.89655938110351USD
- 2026-10-21: 166.85359512481688USD
- 2026-10-22: 158.8455843734741USD
- 2026-10-23: 167.7887861160278USD
- 2026-10-24: 168.29659734649658USD
- 2026-10-25: 143.20819681701659USD
- 2026-10-26: 164.04614798583984USD
- 2026-10-27: 168.1965834762573USD
- 2026-10-28: 167.3999931427002USD
- 2026-10-29: 159.12418693389893USD
- 2026-10-30: 168.89666305236815USD
- 2026-10-31: 167.2464867401123USD
- 2026-11-01: 195.94955668945312USD
- 2026-11-02: 168.72522071228028USD
- 2026-11-03: 167.31791520996092USD
- 2026-11-04: 174.8187277755737USD
- 2026-11-05: 174.1472335998535USD
- 2026-11-06: 165.56774254302977USD
- 2026-11-07: 166.86787030944822USD
- 2026-11-08: 142.09559943618774USD
- 2026-11-09: 169.03239115753172USD
- 2026-11-10: 172.15200067749024USD
- 2026-11-11: 167.34650061035154USD
- 2026-11-12: 163.88183448028565USD
- 2026-11-13: 163.5444146560669USD
- 2026-11-14: 163.4532286300659USD
- 2026-11-15: 143.20819681701659USD
- 2026-11-16: 169.18241196289063USD
- 2026-11-17: 172.71850656280517USD
- 2026-11-18: 171.80412406158447USD
- 2026-11-19: 164.33280770568845USD
Guests will receive smart lock details. Guests are required to download the property's Hilton Honors mobile app before check-in. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 21 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher
- Guests can access their rooms with a mobile device.
- Pet deposit: USD 75 per stay
- Pet fee: USD 125.00 per accommodation, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Free wi-fi
Elevator/Lift
Meeting rooms
Free breakfast
Electric car charging station
Fitness Center (24-hour)
General
Free breakfast
Assistive Listening Devices Available
Braille or Raised Signage
Coffee/Tea in Common Areas
Handrails in Stairways
Smoke-Free Property
Stair-Free Path to Entrance
Visual Alarms in Hallways
Wheelchair Accessible (Limited)
Parking (Wheelchair Accessible)
Fitness Center (wheelchair accessible)
Elevator Access (Wheelchair Accessible)
Wheelchair-Accessible Public Washroom
Wheelchair-Accessible Registration Desk
Parking (Van) (Wheelchair Accessible)
Services
Elevator/Lift
Meeting rooms
24-Hour Front Desk
Well-Lit Path to Entrance
Parking
Electric car charging station
Parking (Self) (free)
Activities
Fitness Center (24-hour)
Internet
Free wi-fi