Home2 Suites by Hilton Reno

The room was not ready for us at 4:15pm and check in was 3:00pm. The shower floor looked dirty. Everything else looked clean. We had to ask for the chair that is normally already in the room, I had to ask 3 times and it finally arrived at our room. The sink stopper was not working. The bathroom door was not working properly. The toilet seat was looking very worn. I was disappointed because normally this place is great. Oh and the beds are feeling and looking less comfortable than they used to. Staff was nice enough. The breakfast was good.

Place was super clean, staff was very friendly & helpful. Great selection for breakfast. Easy check in & check out. Would definitely stay here again!

Everything was amazing for us other than the nighttime staff had no personality and completely ignored us for a while at check in. Was really met at the front. Also the elevator was having trouble. But, would still stay here. Loved the larger room and kitchen.

The pool was closed the first night we were there and the elevator was broken all weekend. The food choices also could have been better. However, the hotel and room were very clean, and all the amenities in the room were wonderful. Sheets and pillows were extra soft. Overall, we will definately be back.

Close to our location