Name: Fairfield Inn & Suites by Marriott Helen
Address: 8035 South Main Street, Helen, Georgia, United States of America, Helen, Georgia, US
Price range: US$165–US$552 per night
Rating: 8.98

What guests think

Across recent reviews, travellers describe Fairfield Inn & Suites by Marriott Helen as modern and generally quiet, with friendly, helpful staff, walkable access to downtown sights, and complimentary breakfast and parking that add value for short getaways.

Rooms are widely described as very clean and comfortable, though some note flat pillows, an uncomfortable sofa bed, or humidity and minor maintenance issues. The small indoor pool and gym receive mixed feedback, and occasional outages or renovations affected amenities like the pool, internet, TV, or fitness equipment. Breakfast ranges from great and plentiful to underwhelming, with repeated complaints about cold coffee, watery juice, or items not replenished. Expect a modern, good-value stay, with some variability in amenities and breakfast.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are clean and modern with free parking. The indoor pool is small and sometimes cold or unavailable, and the gym quality is mixed due to equipment issues or renovations.

Related guest reviews

10

Paula

21 Jul 2025

·

Stayed 1 night

The room was well maintained, quiet and very clean. All amenities I look for were present (refrigerator, microwave, coffee maker, adequate free parking.) Breakfast was varied and bountiful. I would definitely stay here again.

10

Valerie

5 Jul 2024

·

Stayed 3 nights

Hotel is very nice and clean. Our room was comfortable and the shower huge. Breakfast had a lot to choose from like waffles, cereal, muffins, bagels, oatmeal, bacon, eggs, fruit, yogurt. The coffee is actually really good. Some hotels have watered down less than satisfactory coffee. Fairfield’s was robust. The fitness center was very accommodating. It has 2 weight benches and treadmills as well as dumbells. I like that is has towels available and a water machine with very tasty water. We were able to watch the 4th of July fireworks from The hotel parking lot. We will definitely stay here again.

10

Rick

1 Oct 2025

·

Stayed 1 night

Free Parking, great staff, clean room good breakfast all at a good price.

8

David

19 Feb 2024

·

Stayed 2 nights

Clean hotel, friendly and helpful staff (Front desk, maids, etc). Enjoyed the free breakfast, way better than most! Indoor pool was nice! (Needed to be warmer though) location was ok, it was cold so it was a challenging walking into main shopping area!

10

Dianna

22 Feb 2023

·

Stayed 1 night

Great hotel! The pool wasn’t working but that didn’t bother us. Friendly staff and really clean room. Best hotel we’ve stayed at in a while.

10

David M.

4 Jan 2025

·

Stayed 1 night

The hotel is clean and comfortable, with plenty of parking. The pool is small, ,and not quite "heated," but tolerable. The hotel is about a half mile from downtown Helen, and there are sidewalks for the entire walk.

10

Carl

24 Jul 2025

·

Stayed 1 night

Easy check in and very nice room! Kids loved the pool. Only here for the night, excited for breakfast! Staff is great too!

10

David

9 Sept 2025

·

Stayed 1 night

Free parking and breakfast was a nice benefit. It was a little bit of a walk to downtown.

4

Amanda

18 Aug 2024

·

Stayed 2 nights

No one came to clean my room and the gym was awful. Equipment was broken and way too limited

4

Barbara

2 Mar 2023

·

Stayed 1 night

First, the girl at the front desk was very nice. The hotel is disappointing. Had to walk back out to the car to hang a tag on the mirror? No pool or gym, both being renovated. Few snacks available at ridiculous cost. First time ever in a hotel where there was no bottled water in the room!

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AI-generated summary based on recent guest reviews

Cleanliness

Reviews consistently praise overall cleanliness in rooms and common areas. A few guests reported missed housekeeping or isolated issues such as dirty bathroom areas, dampness, or a bug.

Related guest reviews

10

bill

6 Dec 2022

·

Stayed 19,331 nights

The property from parking lot to lobby to hallways to room were all super clean! This hotel surpassed any and all expectations!! Great job, will be back next year.

10

Christopher

1 Jan 2023

·

Stayed 1 night

Staff was great and the rooms were clean.

10

Jim

1 Dec 2025

·

Stayed 2 nights

Room was clean.

8

REGAN

27 Nov 2023

·

The room was overall clean but there was one large bug on the wall near the door inside the room. The room above us was very loud and stomping all night until the morning. The hotel is also a 10-15 min walk from the middle of town.

6

JoAnn

31 May 2024

·

Stayed 3 nights

Very disappointed. Our room was not cleaned well. There was a handprint on the full length mirror which I thought I might have done but it was still there after the room was cleaned the next day. There was dirt on the carpet that was still there the next day. The A/C was set to 60 degrees and took a while to get comfortable the glass shower had splashes of soap and soap scum at the top of the glass shower wall and I reported it to mgmt and it was cleaned the next day The drape had come undone near the pull rod and we could not close it properly and light came into the room and made it difficult to sleep also in my profile, I asked for foam pillows and had feather ones I asked for them to be changed and they were but the pillows were foam pieces. Breakfast the first day had some items missing that were there the second day, namely fresh- cut fruit and yogurt, healthier options rather than fruit cocktail cup All in all, this was a very unpleasant experience. The staff by the way were friendly, efficient and handled my issues speedily

10

Laura

13 Sept 2025

·

Stayed 1 night

The rooms are very clean and comfortable, plenty of outlets and a full length mirror. The breakfast was great, lots of options and the staff was so wonderful and friendly. This hotel is towards the end of the town but still walkable!

6

Maria

27 Nov 2023

·

Stayed 4 nights

The hotel was nice and clean but we were there 4 nights and not once they came to clean the room or bring towels

10

John

28 Dec 2025

·

Stayed 1 night

Clean room and quieter than expected since it was close to central lobby.

10

michelle

19 Sept 2025

·

Stayed 1 night

Very clean and quiet. Breakfast was good for a hotel breakfast. Staff was friendly. Location was a short drive or walk from the main area of Helen but i appreciated that as it was very busy and it was nice to have a place to get away from the crowd and the noise.

10

Melinda K

2 Jan 2023

·

Stayed 1 night

Nice hotel but needs a little upkeep. For instance there was is mildew all over the shower. That could be fixed pretty easily.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are modern, spacious, and generally comfortable, with large showers and useful in-room amenities. Recurring downsides include flat pillows and an uncomfortable sofa bed, plus occasional A/C or dampness issues and minor maintenance quirks, with a rare Wi-Fi outage.

Related guest reviews

10

Valerie

5 Jul 2024

·

Stayed 3 nights

Hotel is very nice and clean. Our room was comfortable and the shower huge. Breakfast had a lot to choose from like waffles, cereal, muffins, bagels, oatmeal, bacon, eggs, fruit, yogurt. The coffee is actually really good. Some hotels have watered down less than satisfactory coffee. Fairfield’s was robust. The fitness center was very accommodating. It has 2 weight benches and treadmills as well as dumbells. I like that is has towels available and a water machine with very tasty water. We were able to watch the 4th of July fireworks from The hotel parking lot. We will definitely stay here again.

4

Robert

28 Nov 2025

·

Stayed 2 nights

There was no internet or wi-fi; according to the desk it had not been available for two days. very disrespecful person at desk. Only one chair in the room, not enough towels and wash cloths. They were made available upon request however. The bathroom has no exhaust, making it awful foggy when try to bathe.The only thing good: it was clean. I do not recommend this property, they don't seem to care about making their guest comfortable.

6

Lilibeth

1 Sept 2024

·

Stayed 1 night

Smelly pillows. Stains on the tub. AC barely cold even if thermostat says 67. Refrigerator in room did not even get cold even if thermostat is set at cold. It was more of mild cool. Hot breakfast is limited. Hot food are almost out before 10 am.

10

Nancy

7 Oct 2024

·

Stayed 2 nights

Breakfast was great. Love those cinnamon rolls. Issues resolved quickly. Room was very damp. Clothes became damp. Not pleasant.

8

Gustavo

24 Mar 2024

·

Stayed 1 night

The sofa bed is terrible!

8

Kayla

17 Aug 2025

·

Stayed 2 nights

Great hotel, friendly staff, clean, bed comfortable but pillows were flat.

8

Walter

29 Sept 2025

·

Stayed 3 nights

The chair in the room was most uncomfortable. Please put a softer chair that you can relax in.

8

Rick

5 Jul 2024

·

Stayed 1 night

Our stay was good. The one thing wrong was that most of the charging ports (USB, etc) did not work. Helen was an interesting town.

4

Mandi

1 Sept 2024

·

Stayed 2 nights

The air conditioning didn't work right and the room was musty and damp. We left a day early.

6

Deb

1 Dec 2025

·

Stayed 2 nights

Sofabed needs to be replaced…the springs in the mattress were very uncomfortable. Also the breakfast was disappointing. The orange juice tasted like water, eggs were tasteless and runny and the muffins were dry. The evening coffee was nice but the coffee was cold. On a positive note the staff were nice.

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Service

Service is frequently praised as friendly, helpful, and accommodating, with quick check-in and useful local tips. Some guests noted delays at check-in or isolated rudeness or smoking by staff.

Related guest reviews

10

Miki

26 Sept 2025

·

Stayed 1 night

Front desk staff are very friendly and helpful. Fun family trip

4

Robert

28 Nov 2025

·

Stayed 2 nights

There was no internet or wi-fi; according to the desk it had not been available for two days. very disrespecful person at desk. Only one chair in the room, not enough towels and wash cloths. They were made available upon request however. The bathroom has no exhaust, making it awful foggy when try to bathe.The only thing good: it was clean. I do not recommend this property, they don't seem to care about making their guest comfortable.

10

Anna

9 Jul 2024

·

Stayed 1 night

We were able to check in quickly. Sam was very helpful with the few questions we had about the town and hotel. Re visiting Helen this will definitely be a hotel we look for agin.

8

Christopher

7 May 2025

·

Stayed 1 night

A nice hotel and a very nice staff. We were however put off a bit by all front desk staff smoking out in front of the hotel on more that one occasion. Other than that the facilites were very nice.

10

John

17 Apr 2025

·

Stayed 2 nights

The physical property was that of a well-established business that has been maintained well also. The staff were above and beyond; cheerful, knowledgeable, capable of 'in general' information of what's up in Helen as well as some more in-depth help you can only get from hometown types.

10

Phillip

23 Sept 2025

·

Stayed 1 night

Staff was amazing and very helpful

10

Natasha

9 Apr 2025

·

Stayed 1 night

I was there with my daughter in law and my 6 grandsons ages 12-2 years old, I actually called the Hotel the day we checked out and spoke with Madison that my grandson may have left his wallet in the room, she went to check and called me back that she did find the wallet and is mailing to me, What great service, we love Marriott

2

Velma

20 Jun 2025

·

Stayed 3 nights

The morning staff are awful and rude. The place smells like an ashtray as well as the morning staff smells of smoke also. Overpriced and not as nice as advertised online. Stay clear of this place. It has possibility only if morning staff were clean and professional.

10

Stephanie

18 Dec 2025

·

Stayed 1 night

Great customer service! Great location!

8

Prakasit

1 Jan 2024

·

Stayed 2 nights

We have to wait for check in because the room not ready till 4:20 pm

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Location

Convenient location near Helen's attractions that is generally walkable (about a half-mile to a mile) and quieter than the center. Some found the walk long in extreme weather or with heavy traffic.

Related guest reviews

10

Steven

11 Jul 2024

·

Stayed 2 nights

Nice, Clean, Close walk to everything and easy to get in and out.

10

Kenneth

6 Oct 2024

·

Stayed 1 night

Very nice property, friendly staff, nice complimentary breakfast. Keep in mind that the Helen Town and Mountain Coaster are 15 minutes walking distance.

8

Deborah

14 Oct 2024

·

Stayed 1 night

Good property with easy access to Helen

6

Shirley

24 Jun 2024

·

Stayed 2 nights

Property was on south side of Helen. You can walk to a few places to eat but most were in the town of Helen. It is walkable but it was so hot. There is so much traffic on the main road that it moved at a snails pace.

10

David M.

4 Jan 2025

·

Stayed 1 night

The hotel is clean and comfortable, with plenty of parking. The pool is small, ,and not quite "heated," but tolerable. The hotel is about a half mile from downtown Helen, and there are sidewalks for the entire walk.

10

Catherine

13 Mar 2023

·

Stayed 1 night

Very nice newer property. Nice staff. Walking distance to Town center. Would definitely stay again.

10

Kelly

12 Nov 2024

·

Stayed 2 nights

The hotel was convenient to downtown Helen.

8

Kim

15 Jan 2024

·

Stayed 1 night

Very clean and the rooms are vell apportioned. Easy parking and a good breakfast. About a mile from downtown Helen, so walkability is not great. But I would definitely stay there again

10

Jennifer

3 Jan 2023

·

Stayed 1 night

Very clean. Less than 1 mile from downtown area

10

michelle

19 Sept 2025

·

Stayed 1 night

Very clean and quiet. Breakfast was good for a hotel breakfast. Staff was friendly. Location was a short drive or walk from the main area of Helen but i appreciated that as it was very busy and it was nice to have a place to get away from the crowd and the noise.

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Dining

Breakfast feedback is mixed: many praise the variety and hot options, while several report cold coffee, watery juice, mediocre eggs, or items not replenished.

Related guest reviews

10

Brittany

24 Nov 2023

·

Stayed 2 nights

clean room, polite staff, good breakfast

6

Lilibeth

1 Sept 2024

·

Stayed 1 night

Smelly pillows. Stains on the tub. AC barely cold even if thermostat says 67. Refrigerator in room did not even get cold even if thermostat is set at cold. It was more of mild cool. Hot breakfast is limited. Hot food are almost out before 10 am.

10

Sandra

1 Sept 2023

·

Stayed 1 night

Very clean room. Full breakfast was very good.

2

Frederick

6 Aug 2023

·

Stayed 1 night

Coffee in lobby was cold each time that we went to get some had to microwave it to drink. Breakfast was substandard compared to other hotels that we stayed in on our trip and the room costed a 100.00 more per night than the others. Will not stay at Fairfield again on our trips

10

jennifer

11 May 2025

·

Stayed 1 night

staff was fabulous. breakfast was best ive had in a hotel for a long time. rooms clean and spacious.

6

Hossein

19 Mar 2024

·

Stayed 3 nights

It is a clean hotel , breakfast was not good ,coffee was almost cold .

6

Alba

31 Dec 2024

·

Stayed 1 night

Very expensive for the quality of the hotel. Awful breakfast, was not replenished at 9 am, even though cut off time was 10.00 am. Wouldn’t go back there.

10

Laura

13 Sept 2025

·

Stayed 1 night

The rooms are very clean and comfortable, plenty of outlets and a full length mirror. The breakfast was great, lots of options and the staff was so wonderful and friendly. This hotel is towards the end of the town but still walkable!

10

Warren

6 Aug 2023

·

Stayed 2 nights

Good options for free breakfast. Clean, quiet, convenient.

6

Deb

1 Dec 2025

·

Stayed 2 nights

Sofabed needs to be replaced…the springs in the mattress were very uncomfortable. Also the breakfast was disappointing. The orange juice tasted like water, eggs were tasteless and runny and the muffins were dry. The evening coffee was nice but the coffee was cold. On a positive note the staff were nice.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$134
February	US$131
March	US$139
April	US$167
May	US$157
June	US$188
July	US$181
August	US$172
September	US$174
October	US$264
November	US$180
December	US$205

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $225	17 $268	18 $429	19 $338
20 $165	21 $173	22 $219	23 $213	24 $552	25	26 $552
27 $179	28 $180	29 $219	30 $250

Su	Mo	Tu	We	Th	Fr	Sa
				1 $258	2 $379	3 $435
4 $229	5 $210	6 $195	7 $234	8 $239	9 $511	10
11 $263	12 $199	13 $189	14 $273	15 $237	16 $494	17
18 $230	19 $200	20 $190	21 $225	22 $254	23 $458	24 $473
25 $279	26 $279	27	28 $218	29 $180	30 $410	31 $359

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed

Suite, 1 King Bed with Sofa Bed

Room, 1 King Bed, Hearing Accessible (Accessible Bathtub)

Room, 2 Queen Beds, Hearing Accessible (Accessible Bathtub)

Room, 2 Queen Beds

Suite, 1 King Bed with Sofa Bed, Hearing Accessible (Accessible Bathtub)

Suite, Multiple Beds, Hearing Accessible (Accessible Bathtub)

Room, 1 King Bed, Hearing Accessible (Roll-In Shower)

Guest reviews

Fabulous

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Fairfield Inn & Suites by Marriott Helen

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