Residence Inn by Marriott Cleveland University Circle/Medical Center
Property description
Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, a picnic area, and gas grills. Guests can catch a ride on ...
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Guest reviews
8.5
Very good
Based on 777 verified reviews
Facilities
8.6
Cleanliness
8.8
Service
8.8
8
Lawrence
2 weeks ago
·
Stayed 2 nights
Rooms were clean, Staff was great, parking cost was a surprise.
Rooms were clean, Staff was great, parking cost was a surprise.
2
Natasha
2 weeks ago
·
Stayed 2 nights
We had an 11:30 PM check-in, and unfortunately the experience went downhill from the start. The front desk associate provided keys but seemed distracted, as she was engaged in another conversation. After getting everyone settled and bringing our luggage upstairs, we discovered the key didn’t work. When I returned to the front desk, she casually stated that she had given the wrong key and already had a new one ready. It was frustrating that there was no effort to stop us before we went upstairs or to call and correct the mistake. Once we finally got into the room, the pullout sofa had no bedding, and there was none available in the room. We had to call down, and when items were brought up, they were still incomplete with no pillows provided. There was also a persistent beeping sound in the room. The solution offered was to run the dishwasher using dish soap she would bring. At midnight, running the dishwasher was not a reasonable fix. To make matters worse, the HVAC unit was extremely loud throughout the night, making it very difficult to sleep. Overall, the experience was frustrating, poorly handled, and far from comfortable.
We had an 11:30 PM check-in, and unfortunately the experience went downhill from the start. The front desk associate provided keys but seemed distracted, as she was engaged in another conversation. After getting everyone settled and bringing our luggage upstairs, we discovered the key didn’t work. When I returned to the front desk, she casually stated that she had given the wrong key and already had a new one ready. It was frustrating that there was no effort to stop us before we went upstairs or to call and correct the mistake. Once we finally got into the room, the pullout sofa had no bedding, and there was none available in the room. We had to call down, and when items were brought up, they were still incomplete with no pillows provided. There was also a persistent beeping sound in the room. The solution offered was to run the dishwasher using dish soap she would bring. At midnight, running the dishwasher was not a reasonable fix. To make matters worse, the HVAC unit was extremely loud throughout the night, making it very difficult to sleep. Overall, the experience was frustrating, poorly handled, and far from comfortable.
10
Deangela
3 weeks ago
·
Stayed 1 night
I love it it was great and the rooms are clean
I love it it was great and the rooms are clean
10
Jenny
17 Apr 2026
·
Stayed 1 night
nice place to stay
nice place to stay
8
Gitendra
16 Apr 2026
·
Stayed 5 nights
Breakfast had a nice variety of items and was tasty. The egg souffle was a hit in my book. Front desk staff were friendly and helpful.
Breakfast had a nice variety of items and was tasty. The egg souffle was a hit in my book. Front desk staff were friendly and helpful.
1914 East 101st Street, Hough, Cleveland, Cleveland (and vicinity), Ohio, United States of America
Location
With a stay at Residence Inn by Marriott Cleveland University Circle/Medical Center in Cleveland (Hough), you'll be a 4-minute walk from Cleveland Clinic and 9 minutes by foot from Cleveland Museum of Art. This hotel is 0.7 mi (1.2 km) from Case Western Reserve University and 4.1 mi (6.6 km) from Progressive Field.
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