Name: Home2 Suites by Hilton Lubbock University
Address: 310 Avenue Q, Lubbock, Texas, United States of America, Lubbock, Texas, US
Price range: US$149–US$463 per night
Rating: 8.5

What guests think

At Home2 Suites by Hilton Lubbock University, guests frequently praise clean, spacious rooms and friendly staff, while breakfast feedback is mixed, and the location is convenient to Texas Tech but draws occasional safety and noise concerns.

Several guests appreciated quiet stays, comfortable beds, and a secure feel in the building and parking areas. Some reported room readiness delays, unexpected room reassignment, billing or deposit problems, and sporadic odors or broken fixtures. Overall, expect a mostly comfortable, convenient stay with generally warm service but a few operational rough edges.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests noted a secure property and parking; a few found parking tight. Otherwise, facilities were not widely discussed.

Related guest reviews

10

Rhonda

22 May 2024

·

Stayed 1 night

Brand new and nice

10

Linda

23 Apr 2024

·

Stayed 1 night

Nice and new

10

Laura

22 Dec 2025

·

Stayed 1 night

Spotless room, courteous staff, hotwater, comfy beds, and plenty of safe parking. All we needed.

10

Eugene

17 Jul 2025

·

Stayed 3 nights

New property. Excellent breakfast and very nice staff

10

Lauren

17 May 2025

·

Stayed 1 night

Great atmosphere Secure facility

10

Jeff

30 Sept 2024

·

Stayed 2 nights

It is basic and clean. We were glad to have a place to stay for TTU Parents Weekend, but it is nowhere on par with other places and amenities. Breakfast was not great. Shampoo and soaps were completely empty. Parking was tight and surrounding neighborhood felt unsafe. The property was clean though. The bed and pillows were OK. The towels were fluffy. The shower was nice.The staff was friendly and accomodating.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is frequently praised, with many noting very clean rooms and common areas. However, several guests reported sewer odors, missed cleaning, or minor bathroom and maintenance oversights.

Related guest reviews

10

Lucie

21 Aug 2025

·

Stayed 1 night

Nice, clean, friendly staff

10

Pamela

31 Mar 2025

·

Stayed 1 night

Very clean hotel. Staff was very friendly and helpful. Very comfortable bed. Highly recommend

10

zach

22 Jul 2024

·

Stayed 1 night

Nice and clean

8

Hector

25 Nov 2025

·

Stayed 1 night

Clean Room, staff, amenities

10

Patrick

19 Sept 2025

·

Stayed 1 night

My original room had not been cleaned. Greg jumped on it and got me another room. I could see my vehicle from the window. I prefer Home2Suites when I travel. The only down side was I could not figure out how to turn off the light over the counter.

10

William

15 Aug 2025

·

Stayed 1 night

Very comfy. Great service. Quite clean other than one stain & some long hair in the bathtub.

2

James

20 Dec 2025

·

Stayed 2 nights

Room needed maintenance. Food at breakfast was cold or at best Luke warm. We were there at 7am when it opened. No help from staff. When I asked for the manager to call me as he was not there..I never received the call. Did not stay the 2nd night but no refund.

10

Laura

22 Dec 2025

·

Stayed 1 night

Spotless room, courteous staff, hotwater, comfy beds, and plenty of safe parking. All we needed.

4

Randy

20 Dec 2025

·

Stayed 1 night

The room was definitely not taken care of. It smelled of sewer, so bad it was impossible to sleep.

8

Carla

23 Sept 2025

·

Stayed 2 nights

Good location clean and spacious.

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Rooms

Rooms are often described as spacious, quiet, and comfortable, with many appreciating full kitchens and a newer feel. Some guests noted noise from other guests or pillow comfort concerns.

Related guest reviews

4

Pete

5 Apr 2024

·

Stayed 1 night

Check in good, room very spacious, but $75.00 for a small female dog quite pricey. However, we had driven 12 hours and were exhausted!! Bedtime at 10:30! Our nightmare began when we were awakened not once, but 5 times or more from other guests bouncing a basketball after midnight and children and people running and doing God knows what above our room and in the hallways.Our sleep was interrupted so many times, my wife got up and tried to call the front desk, and finally she dialed zero, and asked for security to go and calm these noisy F's down! It was 1:30 in the morning!! It gradually quit about 2:00 AM!! BTW-your pillows are too big and wife wanted to cut the air out of them!! Also, kitchen sink leaks and an outlet by the window had no cover. PS we also have been a GM and Head Houskeeper at a Marriott and Sheraton!!

10

Sylvia

19 Dec 2024

·

Stayed 2 nights

The property was clean and the rooms were set up nicely. Staff was great! Breakfast was ok; could use more options.

10

David

12 Oct 2024

·

Stayed 2 nights

Excellent room!

10

Isaqua

30 Dec 2024

·

Stayed 1 night

Great locations, love the full-size kitchen in the rooms, great service

8

Maria

8 Jul 2025

·

Stayed 1 night

Spacious rooms, clean entrance, friendly staff and easy access to freeway.

8

Carla

23 Sept 2025

·

Stayed 2 nights

Good location clean and spacious.

10

Teri

5 Mar 2025

·

Stayed 1 night

Room was nice and quiet. Bed was comfy, but pillows need a bit of an upgrade. Overall, good value for a quick nights sleep.

10

Tami

18 Oct 2024

·

Stayed 1 night

Great, spacious, clean room!

10

Victor

17 Jan 2025

·

Stayed 1 night

Spacious clean room in a quiet setting. Minutes from shopping and dining and the university. Will be booking here again in the future

10

ANGEL

10 May 2024

·

Stayed 2 nights

Huge rooms plenty of space for a family. Could easily sleep six and the room has a full kitchen. Staff was super friendly and the breakfast was good.

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Service

Staff are widely described as friendly, courteous, and helpful, with smooth check-in experiences. A few reports cite unaddressed complaints, room reassignments without consent, check-in delays, and deposit or billing issues.

Related guest reviews

10

Patrick

19 Sept 2025

·

Stayed 1 night

My original room had not been cleaned. Greg jumped on it and got me another room. I could see my vehicle from the window. I prefer Home2Suites when I travel. The only down side was I could not figure out how to turn off the light over the counter.

2

James

20 Dec 2025

·

Stayed 2 nights

Room needed maintenance. Food at breakfast was cold or at best Luke warm. We were there at 7am when it opened. No help from staff. When I asked for the manager to call me as he was not there..I never received the call. Did not stay the 2nd night but no refund.

10

Laura

22 Dec 2025

·

Stayed 1 night

Spotless room, courteous staff, hotwater, comfy beds, and plenty of safe parking. All we needed.

2

Adrienne

21 Oct 2024

·

Stayed 1 night

I booked a suite with TWO queen beds - the manager moved me to a king suite without checking with me b/c he didn't have staff to clean my room. Not my problem. I didn't get what I paid for. Now I have to sleep on a pull out bed and drive FIVE hours tomorrow. I AM NOT HAPPY.

10

Stephanie

12 Apr 2025

·

Stayed 3 nights

We had a great time! We stayed her to say our farewell to our daughter serving in the Air Force, heading to South Korea. The staff was great! We had most of the family in the lobby playing cards and games due to the snow that day. We made the best of it! Breakfast staff is amazing!

10

Eugene

17 Jul 2025

·

Stayed 3 nights

New property. Excellent breakfast and very nice staff

4

Micheal

30 May 2025

·

Stayed 1 night

Never gave back deposit which I was charged twice for, for some reason

8

Yvette

3 Mar 2025

·

Stayed 1 night

Our room was not ready at time of check in, at 3. First we were told it would be 30 minutes then it turned into an hour and a half when we had an event to go to so we literally had to curl/straighten hair in the lobby and change in the bathroom. We were not offered late checkout or anything else for inconvenience. Over was clean and breakfast crew was amazing.

10

Kim

1 Dec 2025

·

Stayed 1 night

The staff was friendly and courteous. The hotel was comfortable and quiet. Conveniently located neat Texas Tech. Breakfast could ge spriced up, but we weren't really there for that, so no big deal. I would stay again.

10

Ashlee

24 Apr 2025

·

Stayed 1 night

It’s a new place that is very centrally located to TTU. I can’t remember her name, but the lady who checked me in & out was super nice & helpful! Would highly recommend!

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Location

Convenient for Texas Tech and major roads, with shopping and dining nearby. Some reviews mention a less appealing surrounding area and intermittent traffic noise.

Related guest reviews

2

ken

17 Feb 2025

·

Stayed 1 night

The sewer has serious problems. In a raunchy part of town.

10

Ashley

24 Jun 2025

·

Stayed 1 night

Clean and easy to get to!

8

Michael

17 Jan 2025

·

Stayed 1 night

Totally fine, on brand. Location is snug between a freeway and a slum.

8

Maria

8 Jul 2025

·

Stayed 1 night

Spacious rooms, clean entrance, friendly staff and easy access to freeway.

10

Kim

1 Dec 2025

·

Stayed 1 night

The staff was friendly and courteous. The hotel was comfortable and quiet. Conveniently located neat Texas Tech. Breakfast could ge spriced up, but we weren't really there for that, so no big deal. I would stay again.

10

Victor

17 Jan 2025

·

Stayed 1 night

Spacious clean room in a quiet setting. Minutes from shopping and dining and the university. Will be booking here again in the future

10

Ashlee

24 Apr 2025

·

Stayed 1 night

It’s a new place that is very centrally located to TTU. I can’t remember her name, but the lady who checked me in & out was super nice & helpful! Would highly recommend!

10

Susan

13 May 2024

·

Stayed 2 nights

Close to the university but a little too far to walk. Also, Avenue Q can be a little loud

10

Jeff

30 Sept 2024

·

Stayed 2 nights

It is basic and clean. We were glad to have a place to stay for TTU Parents Weekend, but it is nowhere on par with other places and amenities. Breakfast was not great. Shampoo and soaps were completely empty. Parking was tight and surrounding neighborhood felt unsafe. The property was clean though. The bed and pillows were OK. The towels were fluffy. The shower was nice.The staff was friendly and accomodating.

10

Christopher

8 Dec 2024

·

Stayed 1 night

Great time in and out. Easy access to the area of town we were in.

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Dining

Breakfast feedback is mixed: some guests enjoyed it or praised the breakfast team, while others found options limited, food lukewarm, or items depleted near closing.

Related guest reviews

8

Magda

12 Sept 2025

·

Stayed 1 night

The facilities were clean. The breakfast was mediocre, almost awful. The lamps in the room (as per front office) had had electric surges that had not been fixed so they were unusable

2

James

20 Dec 2025

·

Stayed 2 nights

Room needed maintenance. Food at breakfast was cold or at best Luke warm. We were there at 7am when it opened. No help from staff. When I asked for the manager to call me as he was not there..I never received the call. Did not stay the 2nd night but no refund.

10

Sylvia

19 Dec 2024

·

Stayed 2 nights

The property was clean and the rooms were set up nicely. Staff was great! Breakfast was ok; could use more options.

8

Britt

31 Jul 2025

·

Stayed 1 night

Breakfast was not what we expected. We arrived at 9:15 am.

10

Stephanie

12 Apr 2025

·

Stayed 3 nights

We had a great time! We stayed her to say our farewell to our daughter serving in the Air Force, heading to South Korea. The staff was great! We had most of the family in the lobby playing cards and games due to the snow that day. We made the best of it! Breakfast staff is amazing!

8

ELIZABETH

27 Oct 2025

·

Stayed 3 nights

Breakfast was ok but with 30 minutes left before it closed there wasn't any meat left. Eggs were ok. there was only one type of creamer syrup and no fresh half and half.

10

Eugene

17 Jul 2025

·

Stayed 3 nights

New property. Excellent breakfast and very nice staff

10

Diane

17 Aug 2025

·

Stayed 1 night

It was a good place. Breakfast options were sparse. Nice rooms overall!

10

Jeff

30 Sept 2024

·

Stayed 2 nights

It is basic and clean. We were glad to have a place to stay for TTU Parents Weekend, but it is nowhere on par with other places and amenities. Breakfast was not great. Shampoo and soaps were completely empty. Parking was tight and surrounding neighborhood felt unsafe. The property was clean though. The bed and pillows were OK. The towels were fluffy. The shower was nice.The staff was friendly and accomodating.

10

ANGEL

10 May 2024

·

Stayed 2 nights

Huge rooms plenty of space for a family. Could easily sleep six and the room has a full kitchen. Staff was super friendly and the breakfast was good.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $223
20 $156	21 $318	22	23 $216	24 $221	25	26
27 $150	28 $162	29 $186	30 $152

Su	Mo	Tu	We	Th	Fr	Sa
				1 $152	2 $282	3 $181
4 $152	5 $152	6 $169	7 $181	8 $175	9 $171	10 $445
11 $243	12 $164	13 $181	14 $179	15 $242	16	17
18 $198	19	20 $156	21 $150	22 $152	23 $180	24 $180
25 $149	26 $225	27 $204	28 $152	29 $152	30 $463	31 $460

Home2 Suites by Hilton Lubbock University

About this property

Location

Room options

Studio Suite, 1 King Bed

Studio, 2 Queen Beds (Hearing)

Suite, 1 Bedroom

Suite, 1 King Bed (Roll-In Shower)

Suite, 1 King Bed (Hearing)

Studio Suite, 1 King Bed (Hearing)

Studio, 1 King Bed (Roll-In Shower)

Studio Suite, 2 Queen Beds

Guest reviews of Home2 Suites by Hilton Lubbock University

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Home2 Suites by Hilton Lubbock University

Prices for upcoming dates