Residence Inn Richmond Midtown/Glenside

Clean, excellent service. Bartender friendly. Great atmosphere

Employees were very friendly and attentive! Room was great, breakfast a winner and fun extras when the weather is nice out. Only complaint was the pool room was not monitored well so came in to no towels and trash on a table. Otherwise pool was heated and in great shape.

My stay was a good one. I was there for 3 nights (Birthday weekend). The staff was friendly and the Complimentary Breakfast was good. The area had plenty of restaurants around so you shouldn’t go hungry. Other guests were a bit loud which was understandable because everyone were celebrating something. My only complaint would be the parking.. A truck and a pickup truck each took up 4 parking spots. Overall I was satisfied…

Great hotel! Our room was spacious, well-equipped and very comfortable. It, and the rest of the hotel, were very clean and nice. The breakfast that was included in the price was typical in terms of offerings, but everything seemed fresh, was tasty and it was well-stocked. My only complaint is that they need more parking. When we returned to the property around 11:30 p.m., the only remaining parking spots were for EVs, which our vehicle is not. However, when I informed the person at the desk of the situation, he said it was okay for us to park there. So that was a minor glitch in an otherwise very enjoyable stay. We'd definitely stay there again!

Excellent choice. Was very happy with everything- all the amenities!! Highly recommend.

welcoming lobby, helpful staff, well stocked kitchenette. Loved having a restaurant on premises.

A very nice property with inviting lobby, outdoor seating area, and a small bar in the dining room. The hotel staff was very pleasant and accommodating. Rooms are very spacious with a seperate dressing area between the beds and the bathroom. Plenty of space in the living area, 4-top dining table and fully equipped kitchen (refrigertor, electric cook top, dishwasher, & microwave).

Good stay. Loved the basketball court and pool. And although the amenities was the reason I choice this hotel, unfortunately I didn't have time to enjoy them. However, I will stay again!!

What a wonderful hotel! My son and I were traveling to Virginia to visit the University of Richmond and William & Mary, and our experience was absolutely incredible. I even mentioned to my son that if he decides to attend either school, this will definitely be my hotel of choice for future visits. The hotel was exceptionally clean, and the fitness center had everything I needed for my workout routine. However, the absolute highlight of our stay was meeting Kimea (sp?). She is such a lovely person, and I am so grateful we had the opportunity to meet her. She is definitely an asset to this property, and I truly hope to see her again if we return to Virginia. I would highly recommend this hotel to anyone visiting the area!

Great breakfast, convenient parking and many dining options. I would strongly recommend.

The property was fantastic! Our room was spacious and clean. Staff was incredibly kind and helpful. Breakfast was plentiful and offered a wide variety of options. We will definitely stay again!

Large comfortable bed and well stocked kitchen. Bathroom was clean and spacious.

This is my go to hotel when staying in Richmond. The location is close to lots of restaurants and shopping. The staff is always courtesy and professional. The rooms are spacious and clean.

The common areas were clean. We stayed 2 nights and never had beds made, trash emptied or an offer of fresh towels.

Clean, pleasing. Staff great

Very nice hotel but my specific room had the following issues: dirty towel in the bathroom, kitchen light not working properly, and the power went out in the living area, all lights. Even after the power switch was reset the lights did not come back on. When I booked this hotel, the description stated there was tub in this room. There wasn’t when I checked in and the hotel service desk would not change it!

Room was spotless. Could not find anything to change or suggest, super comfy bed, quality bedding and tightly made bed, fresh pillow cases. These rooms have been used for longer term tenants, so smell was a bit lived in, but not offensive or overly perfumed which was nice. Suggest a room that's not on the light/street side if you like quiet in the mornings.

Home away from home! Beautiful clean and a selection of amenities

It is what you would expect from a residence in. Overall, property was clean and well maintained

We stayed for my sons soccer camp. The beds were comfortable but the sofa bed is not. Our shower was not in good repair. The shower always leaked and the handicap accessible seat in shower had some issues. My daughter found trash under the bed when we first arrived.

The property was fantastic! Our room was spacious and clean. Staff was incredibly kind and helpful. Breakfast was plentiful and offered a wide variety of options. We will definitely stay again!

I've traveled a lot during my life and this was one of the nicest places I've ever stayed. The King studio was very roomy, had a comfortable bed and full sized sofa, a desk area, a kitchenette and tall top table with two chairs and a large TV that rotated to the bed or sofa. The bathroom had a glass shelf on the wall for toiletries, which is a simple but great idea. There were many other nice touches throughout the room also.

Room was spotless. Could not find anything to change or suggest, super comfy bed, quality bedding and tightly made bed, fresh pillow cases. These rooms have been used for longer term tenants, so smell was a bit lived in, but not offensive or overly perfumed which was nice. Suggest a room that's not on the light/street side if you like quiet in the mornings.

I like the two rooms and the two TVs

The room was very clean, modern hotel with an excellent bed and pillows. Will definitely stay here again. It was like an apartment. I loved the set up with the bedroom separate from the living room/kitchen area.

It was pretty good. Rooms were spacious and clean. TV is TERRIBLE, but a lot of hotels have horrible operating systems. Other than the cool mood of the gentleman checking me in it was good.

Upon entering the hotel I was quite impressed with the look and feel of the lobby and hallways. Our room was very good size and comfortable. Did not realize until later that evening that it was on a busy road and you could hear all of the traffic all night. Was happy with the stay until I arrived home and received a bill for $14.95 for Wifi? Not sure if I missed this when I was signing up but seems absurd to be charging for Wifi today. Will not be staying again.

The advertised king beds are actually imperial queens and smaller.

We stayed for my sons soccer camp. The beds were comfortable but the sofa bed is not. Our shower was not in good repair. The shower always leaked and the handicap accessible seat in shower had some issues. My daughter found trash under the bed when we first arrived.

Excellent comfortable and spacious room.

The property was fantastic! Our room was spacious and clean. Staff was incredibly kind and helpful. Breakfast was plentiful and offered a wide variety of options. We will definitely stay again!

Very clean and well maintained property. They are very twitchy about "third party reservations," whatever that means, here, constantly mentioning restrictions and rules that apply in that particular situation. Other Residence Inn properties that I visit up and down the east coast never mention this administrative distinction and I am never subject to any restrictions as a BonVoy member no matter how I book my room. I\'ve stayed here twice. The first time I was rushed out of my room 90 minutes before checkout time. After complaining about this on my way out, my second stay two days later was exemplary. I consider it a mistake and not an indication of general practice. That having been said, there\'s no reason not to stay here. It\'s a typically comfortable, quiet and safe Marriott property.

This is my go to hotel when staying in Richmond. The location is close to lots of restaurants and shopping. The staff is always courtesy and professional. The rooms are spacious and clean.

Fantastic hotel. Probably the best I’ve ever stayed at in that particular class of hotels. I was only there for 1 night for a business trip, but I wish I could have stayed longer. Great look and feel to the hotel as soon as you walk through the front door. I was actually given a suite even though I booked a standard room. It felt like an upscale studio apartment. I could barely tell I was in a hotel. Only 1 issue that I don’t even fault the hotel for, but I’d like to make them aware. There was a presidential debate taking place that night, and the guy that was working the front desk when I checked in kept trying to force the lady checking in ahead of me to talk about politics when she clearly did not want to. He made her guess which candidate he supported. After a long pause, she gave in and took a guess, and he was visibly upset when she guessed wrong. Then, when it was my turn to check in, he had some unkind things to say to me about the lady guessing wrong before. This was uninvited and unprofessional, and it should be addressed with staff. Again, I don’t really fault the hotel for this, and the lady that handled my check out the next morning was very kind and courteous. While I was eating breakfast, I witnessed her going out of her way to assist a man with special needs in the lobby. She was great. Overall, great stay at a top notch hotel, and I hope to stay there again sometime very soon!

I'm verify satisfied with the hotel cleanliness and condition. The staff was great. The reason for the low rating is our room was not available after confirmed reservations through Expedia on the check-in date. We were forced to stay in a room smaller and less expensive that what was reserved. They were not able to refund the price difference through the hotel or Expedia. I'm highly disappointed about that and feel cheated.

It was pretty good. Rooms were spacious and clean. TV is TERRIBLE, but a lot of hotels have horrible operating systems. Other than the cool mood of the gentleman checking me in it was good.

There was a slight delay getting our room ready, but the manager (Mr. Johnson) was so friendly and helpful it didn’t bother us. The pull out was super uncomfortable, but the king sized bed was amazing! It was quiet, clean, and I highly recommend this hotel.

Great building night staff not professional. Worried about getting burger for myself and made me wait woth no customers in the lobby. Lobby too packed couldn’t sit down for a meal people used as hangout spot. Menu not appealing for the price. More leaner options should be available

What a wonderful hotel! My son and I were traveling to Virginia to visit the University of Richmond and William & Mary, and our experience was absolutely incredible. I even mentioned to my son that if he decides to attend either school, this will definitely be my hotel of choice for future visits. The hotel was exceptionally clean, and the fitness center had everything I needed for my workout routine. However, the absolute highlight of our stay was meeting Kimea (sp?). She is such a lovely person, and I am so grateful we had the opportunity to meet her. She is definitely an asset to this property, and I truly hope to see her again if we return to Virginia. I would highly recommend this hotel to anyone visiting the area!

The hotel staff was so friendly warm and welcoming when we arrived. The room was very nice and clean. The staff were very nice on day of check out when a tornado warning had come across. Great experience I will be back.

This hotel is clean and is located in a place where getting around the city was easy. Everywhere we needed to go was within a 15 minute drive.The staff was friendly and helpful. We would definitely stay here again.

This is my go to hotel when staying in Richmond. The location is close to lots of restaurants and shopping. The staff is always courtesy and professional. The rooms are spacious and clean.

So my stay was amazing. I had a 2-day business trip and my room was so comfortable with free parking and a lovely breakfast. I love the layout of the room, dining area, kitchen, and workspace. It's only about 10-15 min from downtown. This is my go-to place whenever I'm in Richmond.

All was well with our stay. Finding the lobby was difficult. Blended into the building without signage. Walking around I located it.

I did like the location close to interstate and restaurants.

I enjoyed my stay at this property. The room was also spacious and the area was nice.

Upon entering the hotel I was quite impressed with the look and feel of the lobby and hallways. Our room was very good size and comfortable. Did not realize until later that evening that it was on a busy road and you could hear all of the traffic all night. Was happy with the stay until I arrived home and received a bill for $14.95 for Wifi? Not sure if I missed this when I was signing up but seems absurd to be charging for Wifi today. Will not be staying again.

Great location for my business travel in the Richmond area.Friendly staff. Nice rooms.

Every time i take a trip to Richmond this is the hotel i love to stay at. The location is a plus and its just a great hotel.

Really nice rooms and easy to find hotel

The property was fantastic! Our room was spacious and clean. Staff was incredibly kind and helpful. Breakfast was plentiful and offered a wide variety of options. We will definitely stay again!

Clean, excellent service. Bartender friendly. Great atmosphere

Wonderful place! Staff very helpful. Room beautiful and nicely appointed. A real breakfast with many options. Beautiful, spacious common area.

welcoming lobby, helpful staff, well stocked kitchenette. Loved having a restaurant on premises.

I loved that the included breakfast had many food choices and that it was fully stocked, even at 9:45 am on a Sunday.

loved the walk in shower. Breakfast was better than most. Spacious and comfortable room.

We had an excellent stay. We were close to all of the things we were in town for. Staff was very friendly. The breakfast spread had many options. The room was well appointed and spacious. The only downside was needing to ask for towels daily but we got them very quickly.

Great building night staff not professional. Worried about getting burger for myself and made me wait woth no customers in the lobby. Lobby too packed couldn’t sit down for a meal people used as hangout spot. Menu not appealing for the price. More leaner options should be available

Enjoyed our stay over memorial weekend. Room was clean and met all of our needs. Bed was very comfortable. Breakfast staff was a bit taxed over the holiday weekend and had trouble keeping the breakfast bar stocked.

Great breakfast, convenient parking and many dining options. I would strongly recommend.