Playa Palmera Beach Resort

Playa Palmera was beautiful! Easy access to the beach and the pools were well kept and family friendly! Loved how the room balconies ALL faced the pool. The staff was extremely kind and helpful when needed. We will be staying again!!

I have stayed here many times and I love it! The staff here are helpful, knowledgeable and kind. They know you by name and are always smiling when they see you return! Reservation, concierge and cleaning staff make sure you have everything you need and take good care of you. Lovely apartments with beautiful property - amazing beach and clean pools just outside your doorstep. As someone who likes to cook they have great kitchens in the open concept apartments! Just a few minutes walk from the gym, supermarket, multiple restaurants, barbershop and disco. Everything you need is close by. Would recommend if you’re looking to avoid an all inclusive resort with a more chill vibe! Excellent choice for a relaxing but fun vacation. I will definitely return in the future :)

There was a water bug in the pool. We ask the office to clean it and it was never cleaned. This took away two days we could have gotten usage out of the pool. We have a six year old who wanted to go into the pool and was scared. We left the pool and check periodically to see if it was cleaned and it was not.

Resort was not crowded, beach was nice and plenty of swimming pools. Tesort has courtesy carts to pick you up and transport you to beach or main shop area.

The apartments are very nice, they look new. The pool could have been a little cleaner but it was fine

Close to the beach. Conveniently located grocery and dining options. Parking. Friendly staff.

We enjoyed the penthouse apartment. The staff was very friendly. Rafael the concierge was so helpful and very quick to respond to every request. The transport drivers were fun and friendly. The food was delicious. Coco Mar restaurant at the beach served a variety of delicious meals. The beach was amazing.

Entire resort was in need of serious maintenance all the pools except the monkey club were in really bad shape. And the music was so loud even midday at the club pool that it actually hurt our ears and the drinks were terrible. Very few staff spoke any English and some of the little shops like grocery and pizza had extremely rude staff. Our room needed a lot of maintenance. Very cheaply maintained. No actual blankets. Parts of it were definitely not clean. One of the bathrooms wreaked like sewage. We had to figure out how to rig the hot water for showers. Very lacking in outdoor amenities. The shopping centre area had a distinct sewage smells in the air. Spend the extra money for a decent all inclusive otherwise you end up spending more in the long run for a less enjoyable vacation.

The apartment was great and the staff was excellent. Always a large golf cart going by which always asked if you needed a ride to the beach, etc. And the staff was not pushy for tips, as in some places. They realize you are there to have fun, and do not want to think of tipping every time you get a ride or directions. The restaurants are a bit expensive, but they have good family priced options too…a chicken place that was nice and pizza, etc. Very secure, with guards patrolling. The beach was nice, with enough beach chairs and umbrellas (no cost). Beware of some rocky areas in the water…Macao beach water/sand is better, but you have too many people trying to sell you stuff. Biggest issue is that it is far from Punta Cana. As well, you need from 20-60 minutes to get to any excursions… We did a Buggy ride through the mud to the Macao beach, which was fun, but no Ubers would come to get us…Finally talked to a staff member getting off work, and he took us back to make some cash. All in all this place is very nice, but be reminded of the distance, etc.

Enjoyed my stay here. Beach is nearby. Some mosquitoes in the room. The supermarket store inside the property is not well stocked at all to buy provisions in case you ant to cook. The pools are excellent.

Das Appartement war wirklich wunderschön eingerichtet und sauber. Allerdings mussten wir wegen Kakerlaken zwei Mal das Appartement wechseln. Kakerlaken sind wohl absolut normal in der DomRep, aber eben auch ziemlich eklig und eine Gefahr diese im Gepäck mit nach Hause zu nehmen. Im Souvenirladen unbedingt auf eine Quittung behaaren, da sind dann die Preise „wie ein Wunder“ sehr viel günstiger. Die Anlage ist allerdings auch sehr weit weg von der restlichen Zivilisation.

The resort overall is good, with excellent location and so much potential. The management and the services however bring the prestige of the place down immensely. The staff although kind, is not helpful at all, and that applies to reception and concierge. It took 5 days to have a broken shower replaced despite several reports and people coming to the apartment WITHOUT any tools to 'have a look'. This was urged through concierge in person and through WhatsApp, where we were being ignored, as well as reception telling us to make sure to be in at certain time 3 times to ensure someone can come in, and nobody shoed up and we waisted the whole day waiting. Another concierge has 'booked' a trip for us to Monkeyland with a small baby, only she FORGOT to put us on the list despite us asking several times if all was confirmed, and the coach refused to take us, resulting into the female concierge having to drive us to the town herself to catch another bus. The reception staff although kind and nice is not much helpful in resolving any issues or advising on nearby activity options etc. Restaurants food is average to good, but the service is extremely slow, and we waited 1.5-2hrs or more for a simple meal each time we visited any of the restaurants in the resort, which has made us jist want to cook ourselves. The state of the resort itself is a shame, could be taken better care of the surroundings as well.as the apartments. The pools looked not maintained at all, with dirty water an

The property was a steal for the price. The staff was so friendly and accommodating ready to help us with anything we needed. The are was well kept with many art installations along the way to the beach which was nice to see. The apartments were incredibly spacious but needed some internal upgrades like the beds were very creaky just to sit on it. There was no hand soap available in any washrooms, the shower was broken in one of the washrooms. One of the bathroom’s ledge was broken so we couldn’t keep our stuff there either. I appreciate the laundry rack so we dried off our swimwear/clothes everyday as well as the terrace area that we could hang out at night. Overall could do better/upgrade basic amenities but it does not change the fact that we still enjoyed our stay and will consider coming back!

Check in was horrific they tried to say we didn't pay ahead of time and then tried to make us book directly thru them, so they can charge us an additional $75 for the stay. I still rebooked on hotels.com causing them to be annoyed and move super slow to check us in. They then told us that we needed to pay an additional $75 for electricity. I told them we got a message saying only thing due at property was $50 but they insisted and when I threatened to cancel everything and go to another hotel they accepted the $50. Not one of the 5 days I was there did me or the other guest in my party have hot water to shower with. The water pressure was terrible. Taking a shower in sprinklers would've have been better. And everytime we left the penthouse (yes paid extra for the penthouse and got basic everything) when we would come back it would be a horrible sewer smell that the staff acknowledged but couldn't find a solution. Everytime u want to go anywhere you needed to be picked up by the golf cart that only came when you called the front desk (if they decided to answer) To get anywhere its a good 5-7 minute walk.. you will definitely be getting your steps in. Overall I will never stay here again and wouldn't suggest you do either.

La propreté laisse à désirer

The language barrier was a problem They didn’t understand English hardly at all. The choice of restaurants was very limited. The little grocery store was very limited with fresh vegetables and fruits. The pools outside the apartments became very dirty with algae green and disgusting

The staff have all been very friendly and helpful. However, we had to be moved to a different accommodation as a problem with the air conditioner meant there were pools of water on the floor and water running down the walls. The plaster was coming off as well. We then moved to a new apartment that had an infestation of cockroaches and some mice droppings.

The room was dirty upon arrival, I called to have someone look into it and the housekeeping supervisor had an attitude and was rude. She showed me a different room that smelled like mold. So we decided to stay where we were and asked for clean sheets and towels which she did with an attitude. I was assigned some guy name Ramal for any questions or issues. Well he never responded to my messages when I asked about the safe. The property is nice and has potential but the staff is terrible. The only staff that was amazing were the cigar shop guys.

The apartments are very nice, they look new. The pool could have been a little cleaner but it was fine

Palmera Beach resort is new and a really great place. We had a roof top apartment. The apartment was very clean except the jaccusi wich was not clan and contain a lot of sand. There was also very low water pressure in the showers. There is continusles bus transport to the beach (5 min walk), and the beach is super nice, and also the restaurant and bar. The best beach I have been to in DR. Some of the employer are slow to fiks ting, and the daily cleaning is not impressive.

The property was a steal for the price. The staff was so friendly and accommodating ready to help us with anything we needed. The are was well kept with many art installations along the way to the beach which was nice to see. The apartments were incredibly spacious but needed some internal upgrades like the beds were very creaky just to sit on it. There was no hand soap available in any washrooms, the shower was broken in one of the washrooms. One of the bathroom’s ledge was broken so we couldn’t keep our stuff there either. I appreciate the laundry rack so we dried off our swimwear/clothes everyday as well as the terrace area that we could hang out at night. Overall could do better/upgrade basic amenities but it does not change the fact that we still enjoyed our stay and will consider coming back!

Large apartment with terrace, great value for the price. Will definitely stay there again

We booked the 2 bedroom penthouse. Absolutely loved it! It was spacious. The wifi was excellent. The private rooftop balcony was to die for! The electrical outlets in the apartment were a bit tricky if you are from North America. The outlets on the balcony worked fine. The cookware was very thin; so, the food had a tendency of burning. If ordering water from the grocery store. Wait until the end of the day when you will be in your room. You have to wait for them to deliver the water. One day we spent almost an entire day in our room waiting for the water to be delivered. The beach access and beach area were excellent! The pools and pool areas were fabulous. Would definitely return!

My friends and I stayed here for a week during our spring break and it was amazing!! Super affordable and the staff were very friendly. We were traveling with a Spanish speaker so we didn’t have much difficulty, but the staff did have varying levels of English skills which is to be expected, and it wasn’t much of a problem all in all. Our apartment was clean, beautifully decorated, and well equipped, and there was a lovely pool right outside. Food wasn’t included but everything was incredibly affordable! The Florecita restaurant was super upscale and luxurious, and the other eateries had very good food as well. The beach was really nice too! It can be pretty windy there but I’ve heard that’s not uncommon for the Dominican coast, and it wasn’t much of a bother. Overall you get what you pay for and more. We were really happy with our stay and would return. It’s not a luxury all-inclusive but it’s really amazing quality and value for the price. One note: it’s relatively far from attractions and Bavaro beach is about a 20 minute drive. We had to call a couple of Ubers, so if you want to stay somewhere that’s really close to clubbing and activity this is not the place. We didn’t mind though.

I have stayed here many times and I love it! The staff here are helpful, knowledgeable and kind. They know you by name and are always smiling when they see you return! Reservation, concierge and cleaning staff make sure you have everything you need and take good care of you. Lovely apartments with beautiful property - amazing beach and clean pools just outside your doorstep. As someone who likes to cook they have great kitchens in the open concept apartments! Just a few minutes walk from the gym, supermarket, multiple restaurants, barbershop and disco. Everything you need is close by. Would recommend if you’re looking to avoid an all inclusive resort with a more chill vibe! Excellent choice for a relaxing but fun vacation. I will definitely return in the future :)

Pros :Enjoyed beach,always found chairs,Castaways restaurant had good food. Cons:The penthouse we stayed at for a month needed repair.Closet doors in both bedrooms were off for entire month ,never fixed after several calls.Window in bathroom wouldn’t close .Stove & hood fan gave electric shocks.Both bedrooms had 4 pillows,We only got 2 pillowcases ,& were left with 2 stained ones left uncovered.I was told that not one safe in entire resort worked,& that I should “Take my money with me .I suggested that perhaps I had other things I would like to put in the safe & was told again very rudely,”Take your money with you! We bought clothes hangers, for our guests, the second bedroom had none. We were provided 2 flimsy bath towels ,no hand towels,or face cloths . They ask that you put toilet paper in container ,not to flush down toilet. Never done that at a 5 star before! Pool was just down the stairs, many tiles have already fallen off, the water feature that quit 2 weeks in ,wasn’t fixed ,when we left 2 weeks later. We were right next to a hotel, that is being built on the property, & we’re awoken daily at around 6am with noise of people & machinery. Needless to say, I would not recommend this property.

O apartamento estava em ótimas condições, atendeu muito bem td q procurava.

Mooi en ruim penthouse met alles wat je nodig hebt. Vriendelijk en servicegericht personeel. Verbeterpunten: - Wifibereik was niet in alle ruimtes mogelik en op het terrein - keukendoeken verzorgen - comminicatie met niet receptie personeel is lastig indien je geen spaans spreekt. - check doen of alles nog werkt voordat nieuwe gasten de ruimte betreden.

Cozy and not very big resort. We loved the beach, better than in big expensive resorts. Food is good. We also loved our penthouse. We got all we need. Not too much amenities, but perfect for chill and relaxed vacation.

Our stay was above expectations. We stayed in both a penthouse apartment and a first-floor apartment. Both were clean, nicely decorated and well maintained. living rooms were spacious but bathrooms cramped. Parking was convenient. The penthouse area was sparsely furnished and less convenient than expected. Electrical outlets were all hard to use due to faulty and annoying child-proof feature. Staff was friendly and cooperative. Music at the beach and restaurants was louder than we liked but the pool area was quiet. Other guests were friendly and chill. On-site food store was convenient, although fresh veggies were mostly below par. Overall, a pleasant experience and a good value, especially for a larger group. "A la carte" instead of all inclusive.

The resort overall is good, with excellent location and so much potential. The management and the services however bring the prestige of the place down immensely. The staff although kind, is not helpful at all, and that applies to reception and concierge. It took 5 days to have a broken shower replaced despite several reports and people coming to the apartment WITHOUT any tools to 'have a look'. This was urged through concierge in person and through WhatsApp, where we were being ignored, as well as reception telling us to make sure to be in at certain time 3 times to ensure someone can come in, and nobody shoed up and we waisted the whole day waiting. Another concierge has 'booked' a trip for us to Monkeyland with a small baby, only she FORGOT to put us on the list despite us asking several times if all was confirmed, and the coach refused to take us, resulting into the female concierge having to drive us to the town herself to catch another bus. The reception staff although kind and nice is not much helpful in resolving any issues or advising on nearby activity options etc. Restaurants food is average to good, but the service is extremely slow, and we waited 1.5-2hrs or more for a simple meal each time we visited any of the restaurants in the resort, which has made us jist want to cook ourselves. The state of the resort itself is a shame, could be taken better care of the surroundings as well.as the apartments. The pools looked not maintained at all, with dirty water an

I rented the penthouse with hot tub, and when I got there the room they took us to was a penthouse no hot tub. I showed my itinerary and they even told me to call Expedia to show them what I purchased and Maria wanted to argue that it wasn’t what I choose and that she was the manager. I again called Expedia to send me over the amenities included and sure enough the hot tub was on the booking. It took 2 hrs for us to get in the correct room. There was no need to argue about what I did or didn’t purchased especially being our first time there. Our concierge was kinda annoyed by the whole situation but after we got settled in the correct room it ended up being great!! Lack of customer service skills for sure. The beach and workers there were great!

I’ve stayed here a number of times in the past. I’ve always enjoyed my time - the property is safe, has convenient grocery and restaurant options and is only minutes from the beach. Staff are friendly and attentive for the most part and I love staying here. During my last two visits the apartments I stayed in were disappointing. Ive noticed a change in the upkeep of the properties in the last 6 months. Check-in took a full hour. Other than that I was happy and will return.

I have stayed here many times and I love it! The staff here are helpful, knowledgeable and kind. They know you by name and are always smiling when they see you return! Reservation, concierge and cleaning staff make sure you have everything you need and take good care of you. Lovely apartments with beautiful property - amazing beach and clean pools just outside your doorstep. As someone who likes to cook they have great kitchens in the open concept apartments! Just a few minutes walk from the gym, supermarket, multiple restaurants, barbershop and disco. Everything you need is close by. Would recommend if you’re looking to avoid an all inclusive resort with a more chill vibe! Excellent choice for a relaxing but fun vacation. I will definitely return in the future :)

Absolutely one of the best experiences I have had. This resort exceeded my expectations, especially for the price. I am already looking for another opportunity to come back. Staff are very polite and friendly, food was delicious, and the beach was amazing. Several bilingual staff to support me but Jefferson was hands down an integral part of my trip. He is a delight and kept in contact with me throughout my staff to ensure everything was perfect for me. 10/10

It was fair to middle on the stay. Nothing to really say about it being good except the room was nice. I had major problems checking in and misinformation about the WIFI upon arrival. The restaurant next the the pool didn’t have what’s on the menu, missing a lot of items and not even lemonade there, it also made my stomach upset. A huge thing is. There is an employee entrance with lockers behind the room. Early in the morning AND late at night the employees are entering and leaving making a tremendous amount of noise! Yelling screaming laughing with mopeds screeching away. Woke me up both in the morning and night. Very unpleasant and rude! The golf cart service for the hotel should be more attentive and respectful for traffic. I was almost hit and run off the road by one of them. The driver was laughing with the drunk people in the back and didn’t show any signs of remorse after the incident. Housekeeping ! Didn’t get my room ready early for me. If someone shows up early they should take presidency over late arrivals. Or maybe an option of paying more to get their room.? Doesn’t make since because the first morning there they were knocking on my door at 8:30 to clean, I didn’t need it. Then later that afternoon they knocked and asked again. Still didn’t need it! When I was leaving and getting ready to check out, I brought one load to my car and when I got back to my room the door was open and housekeeper had went in and started their thing when it was 1

This was our second time at Playa Palmera because we had such a good experience the first time back in June 2023. And the second stay did not disappoint, helpful, friendly staff that was aways available. Although, shopping, dining and the beach was close by, there was always a driver offering to give you a ride to where you were going. There was a feel good community vibe from the staff and guests. My wife and I look for to our next stay. Loved it! ❤️ 😍

Surprisingly amazed with the service at reception and on site. Very safe and unique complex for us to layover for one night due to snow fall flight delays for our return flight after staying at Grand Serenis

The apartment was great and the staff was excellent. Always a large golf cart going by which always asked if you needed a ride to the beach, etc. And the staff was not pushy for tips, as in some places. They realize you are there to have fun, and do not want to think of tipping every time you get a ride or directions. The restaurants are a bit expensive, but they have good family priced options too…a chicken place that was nice and pizza, etc. Very secure, with guards patrolling. The beach was nice, with enough beach chairs and umbrellas (no cost). Beware of some rocky areas in the water…Macao beach water/sand is better, but you have too many people trying to sell you stuff. Biggest issue is that it is far from Punta Cana. As well, you need from 20-60 minutes to get to any excursions… We did a Buggy ride through the mud to the Macao beach, which was fun, but no Ubers would come to get us…Finally talked to a staff member getting off work, and he took us back to make some cash. All in all this place is very nice, but be reminded of the distance, etc.

I really enjoyed my stay the Concierge Micker was absolutely amazing. He really did take care of us our whole stay while in Dominican. I rate him a five Star Super Host.

Das Appartement war wirklich wunderschön eingerichtet und sauber. Allerdings mussten wir wegen Kakerlaken zwei Mal das Appartement wechseln. Kakerlaken sind wohl absolut normal in der DomRep, aber eben auch ziemlich eklig und eine Gefahr diese im Gepäck mit nach Hause zu nehmen. Im Souvenirladen unbedingt auf eine Quittung behaaren, da sind dann die Preise „wie ein Wunder“ sehr viel günstiger. Die Anlage ist allerdings auch sehr weit weg von der restlichen Zivilisation.

Okay hotel, nothing included really, pretty much in a ghost town. Not much to do around.

My friends and I stayed here for a week during our spring break and it was amazing!! Super affordable and the staff were very friendly. We were traveling with a Spanish speaker so we didn’t have much difficulty, but the staff did have varying levels of English skills which is to be expected, and it wasn’t much of a problem all in all. Our apartment was clean, beautifully decorated, and well equipped, and there was a lovely pool right outside. Food wasn’t included but everything was incredibly affordable! The Florecita restaurant was super upscale and luxurious, and the other eateries had very good food as well. The beach was really nice too! It can be pretty windy there but I’ve heard that’s not uncommon for the Dominican coast, and it wasn’t much of a bother. Overall you get what you pay for and more. We were really happy with our stay and would return. It’s not a luxury all-inclusive but it’s really amazing quality and value for the price. One note: it’s relatively far from attractions and Bavaro beach is about a 20 minute drive. We had to call a couple of Ubers, so if you want to stay somewhere that’s really close to clubbing and activity this is not the place. We didn’t mind though.

I have stayed here many times and I love it! The staff here are helpful, knowledgeable and kind. They know you by name and are always smiling when they see you return! Reservation, concierge and cleaning staff make sure you have everything you need and take good care of you. Lovely apartments with beautiful property - amazing beach and clean pools just outside your doorstep. As someone who likes to cook they have great kitchens in the open concept apartments! Just a few minutes walk from the gym, supermarket, multiple restaurants, barbershop and disco. Everything you need is close by. Would recommend if you’re looking to avoid an all inclusive resort with a more chill vibe! Excellent choice for a relaxing but fun vacation. I will definitely return in the future :)

Safe. Clean. Beautiful. Close to beach and amenities.

Very relaxing and convenient, only far from all the shopping malls But i would stay there again

Close to the beach. Conveniently located grocery and dining options. Parking. Friendly staff.

Le complexe est très bien, les piscines propres, la plage magnifique. Mais il n’est pas possible de sortir sans moyen de transport car il n’y a rien à proximité. Le personnel est très accueillant, mention particulière à la conciergerie.

The apartment was great and the staff was excellent. Always a large golf cart going by which always asked if you needed a ride to the beach, etc. And the staff was not pushy for tips, as in some places. They realize you are there to have fun, and do not want to think of tipping every time you get a ride or directions. The restaurants are a bit expensive, but they have good family priced options too…a chicken place that was nice and pizza, etc. Very secure, with guards patrolling. The beach was nice, with enough beach chairs and umbrellas (no cost). Beware of some rocky areas in the water…Macao beach water/sand is better, but you have too many people trying to sell you stuff. Biggest issue is that it is far from Punta Cana. As well, you need from 20-60 minutes to get to any excursions… We did a Buggy ride through the mud to the Macao beach, which was fun, but no Ubers would come to get us…Finally talked to a staff member getting off work, and he took us back to make some cash. All in all this place is very nice, but be reminded of the distance, etc.

Wenn man die Preise vergleicht, es ist eine super Anlage, ziemlich weit von Punta Cana aber der Preis ist super

The resort overall is good, with excellent location and so much potential. The management and the services however bring the prestige of the place down immensely. The staff although kind, is not helpful at all, and that applies to reception and concierge. It took 5 days to have a broken shower replaced despite several reports and people coming to the apartment WITHOUT any tools to 'have a look'. This was urged through concierge in person and through WhatsApp, where we were being ignored, as well as reception telling us to make sure to be in at certain time 3 times to ensure someone can come in, and nobody shoed up and we waisted the whole day waiting. Another concierge has 'booked' a trip for us to Monkeyland with a small baby, only she FORGOT to put us on the list despite us asking several times if all was confirmed, and the coach refused to take us, resulting into the female concierge having to drive us to the town herself to catch another bus. The reception staff although kind and nice is not much helpful in resolving any issues or advising on nearby activity options etc. Restaurants food is average to good, but the service is extremely slow, and we waited 1.5-2hrs or more for a simple meal each time we visited any of the restaurants in the resort, which has made us jist want to cook ourselves. The state of the resort itself is a shame, could be taken better care of the surroundings as well.as the apartments. The pools looked not maintained at all, with dirty water an

Great out-of-the-way but beautiful property. Not much competition for beach chairs. 3 *great* restaurants on property. Staff are delightful people, pleasant and helpful but few have English, so polish your Spanish skills. Note: Even though this is not an all-inclusive, it is surrounded by all- inclusive resorts, so the nearest off-property restaurant is a 45 minutes ($90 round trip) taxi drive. So effectively you’ll largely want to stay on-property. Rooms are well air-conditioned and nicely outfitted. Full kitchen and deck roof for star-gazing. Great concierge and alt food in addition to restaurants include pizza, ice cream, bakery, and fried chicken place. Staff drive you around in golf carts all day/night. ❤️

Todo el conjunto del Resort es excelente. Variedad de opciones en restaurantes. Las habitaciones preciosas a un paso de la piscina. El servicio en la playa.

The language barrier was a problem They didn’t understand English hardly at all. The choice of restaurants was very limited. The little grocery store was very limited with fresh vegetables and fruits. The pools outside the apartments became very dirty with algae green and disgusting

Absolutely one of the best experiences I have had. This resort exceeded my expectations, especially for the price. I am already looking for another opportunity to come back. Staff are very polite and friendly, food was delicious, and the beach was amazing. Several bilingual staff to support me but Jefferson was hands down an integral part of my trip. He is a delight and kept in contact with me throughout my staff to ensure everything was perfect for me. 10/10

Good variety of food, great friendly and accommodating staff. Amazing beach where you can walk for miles.

Staff is not good. AC didn't work for 3 days out of 4 days stay. Reported it multiple times and they never fixed it. Staff just used to pass on the request from 1 to another. At the time of check out manager said that they would do something for this but never did anything. Food options is very limited for vegetarians. Not too much options for dining around the area too.

The service in the pizza place and the Pollito place lack customer service. Each and every time. The food at the chicken place is sitting there for who knows how long. You can see the food has been sitting there for a long period of time. Dry food and cold is what we were served. I was embarrassed for them. They didn’t seem to care. As for the pizza place, the cashier seemed like she hated her job.

We enjoyed the penthouse apartment. The staff was very friendly. Rafael the concierge was so helpful and very quick to respond to every request. The transport drivers were fun and friendly. The food was delicious. Coco Mar restaurant at the beach served a variety of delicious meals. The beach was amazing.

The beach was beautiful and perfect. There was plenty of seating and kids loved the beach area. Accommodations were fine, pools are large and clean but cold. This resort is only good for those who want to do nothing but sit on beach or at pool with nothing going on. There are no themed parties at the monkey bar, nothing for kids to do during day or night. Dining options were limited as well as menu options at the restaurants. Pictures are exaggerated as the place is dated. Supermarket area also had limited options. Would not go again.