Candlewood Suites - Jacksonville - Mayport by IHG

Had to stay here for a couple of weeks for work. The amenities and staff were great! It’s nice being able to cook and do laundry when you’re away from home.

The room was very nice and clean. I didn’t like the fact that there were people smoking weed out by the pool every day. It was also a little concerning that there were one or two vehicles parked there nightly with people sleeping in them. It was nice that we had the pool all to ourselves. There were only two lounge chairs by the pool and worn out sling chairs by the adjacent barbecue grill.

Limited parking but nice hotel

The hotel was very nice , staff friendly , very clean. Pool was on small size.

Not a lot of parking spaces and the room we stayed at smelled strongly of ammonia. The bathroom fan was motion sensor and it was annoying. There was no way to shut the fan off completely even if you press the button to turn it off.

Very nice hotel but pool area is small and mediocre at best.

Hotel is very nice.Pool could be bigger and more chairs.Grilling area right next a lot of drinking adults and weed smoking right next to pool other then that we will stay again

Staff was great. Room was as clean as they come. Pet area needs improvement but nice to be able to bring your pet and poop bags were provided.

This is a great hotel. We loved the kitchenette, large rooms great for families. Free laundrette and parking which was an added bonus! Only downside it was very noisy, guests have no consideration for other guests which led to late nights and early mornings.

The pool was a bit of let down for it’s in the back of the building and don’t get much sun. Other than that it was great

The staff was super friendly and the room was really nice. The only downside was there was a roach on the ceiling as soon as we wntered the room. Front desk said maintenance was gone for the day so i had to stand in a chair to try and kill it myself once it started crawling around. The staff did offer to change us to the Holiday inn accross the street and they did check in multiple times to see if we were comfortable which was very much appreciated. It was a pleasant stay aside from the roach debacle.

This hotel is always clean and a great value for the price!

Property was convenient and well appointed. Nasty smell on hall, like a very dirty carpet. Other guests noisily congregate in hall.

The room had very strong smell of chemicals all across the balcony and the room. When requested for change of room, they did not have one. I had to keep the window open to let fresh air take out the strong chemical smell. Once that was done, it was more comfortable. Ok for quick small stay over.

Nice hotel overall room very clean. Only opportunity is the smell walking down the hall throws you off every time when you get off elevator in which I think it’s just smell of the carpet in the hallway. The room was very clean and no smell and guest services was great.

A few dead bugs on the bathroom floor

German cockroach activity in the bathroom ketchenette area.

What place was OK. The room was clean, but smelled like mildew. The kitchenette was convenient but a little difficult to use as it was small and did not offer many options. It was also very noisy throughout the night and the appliances were out of date.

Upon arrival to the hotel, we were greeted by a friendly staff member and supplied the card to room #216. I was a bit concerned when I was advised to “walk across the street to the Holiday Inn to eat breakfast, but the staff explanation seemed appropriate. (Owned by same company) We completed the check in and asked a few questions to which the employee was knowledgeable. Upon entry of room 216, our mentality transferred from relieved anticipation of arrival to repulsed and utterly horrified. The chair in the room appeared as if a “quicky” had taken place and the aftermath was left dripping down the front and a water bottle was used to “spray it off”. This scenario only came into my mind after discovery of a lotion buttocks print on the desk. As if that was not disturbing enough, the smell was pure must and VOMIT! Opening the blinds to assess the parking area, an overpowering stench of vomit plunged into our faces. With minimal lighting I am unaware if the vomit remained from a previous guest but we didn’t stick around to find out. I returned to the desk and handed the clerk our keys and advised management would arrive in the morning and contact me for a refund. (24hrs, still no contact) Thankfully, my husband and I were still wearing our shoes however, we were unaware that our few steps into the room had collected the unforgiving stench of this room that would follow us into our car and along the journey to an alternate location. Will follow up if management fails to do so!

This stay was wonderful. One of the cleanest hotels I’ve stayed at. Staff was very kind and helpful anytime I needed assistance. Definitely will be my choice of stay for my getaways.

The rooms are nice and spacious

We only stayed one night but it would be a great place to stay for a longer period- loved that it has a kitchen with a full sized fridge. Beds were very comfortable and everything was clean. The temperature was easy to control and worked properly. We had the right amount of towels and wash cloths. I had only two negatives- the water pressure was low in the bathroom sink and the tub didn’t drain well. Other than these, everything was excellent. And even those two things I considered very minor.

Clean, nice kitchen stocked with everything you need and a good size refrigerator with ice maker. We enjoyed having the recliner and the peninsula and dear chairs too. Spacious.

The room was very clean and spacious. It has an efficient kitchen area. The beds were comfortable and the bathroom was clean and modern.

Room very clean, the large refrigerator was a plus. Noise outside at 3 AM was concerning. Large uncontrollable dog in lobby next to the elevator was frightening.

Everything was great! We loved having a kitchenette. Beds were really comfortable! It was conveniently located. They lightly cleaned our room mid-stay upon request and did more than expected. We would stay here again.

This is a great hotel. We loved the kitchenette, large rooms great for families. Free laundrette and parking which was an added bonus! Only downside it was very noisy, guests have no consideration for other guests which led to late nights and early mornings.

Large rooms with full kitchens. Close to Atlantic beach

We had a really nice stay. The only critiques would be that the walls are super thin so you can hear everything and I still haven’t received my $50 no smoking deposit back from them.

What place was OK. The room was clean, but smelled like mildew. The kitchenette was convenient but a little difficult to use as it was small and did not offer many options. It was also very noisy throughout the night and the appliances were out of date.

Staff were great and helpful when needed. We enjoyed the entire visit.

Extremely efficient and friendly staff! Cleanliness is EXCELLENT!

Nice place, nice staff.

When I went to check in the front desk told me they had some people extend their stays and they had no room for me. There was no warning, no email no anything. They did however set me up with a hotel room across the street however its not like they had kitchen or a washer or dryer. So I unfortunately was not able to give a good review for Candlewood

Amazing staff, amazing neighborhood, great amenities

The entire staff was so nice and accommodating to everyone in our group.

Booked months in advance, but no rooms avaliable so they put us in alternate standard hotel across the street.

Enjoyed our stay very clean and staff very friendly

Upon arrival to the hotel, we were greeted by a friendly staff member and supplied the card to room #216. I was a bit concerned when I was advised to “walk across the street to the Holiday Inn to eat breakfast, but the staff explanation seemed appropriate. (Owned by same company) We completed the check in and asked a few questions to which the employee was knowledgeable. Upon entry of room 216, our mentality transferred from relieved anticipation of arrival to repulsed and utterly horrified. The chair in the room appeared as if a “quicky” had taken place and the aftermath was left dripping down the front and a water bottle was used to “spray it off”. This scenario only came into my mind after discovery of a lotion buttocks print on the desk. As if that was not disturbing enough, the smell was pure must and VOMIT! Opening the blinds to assess the parking area, an overpowering stench of vomit plunged into our faces. With minimal lighting I am unaware if the vomit remained from a previous guest but we didn’t stick around to find out. I returned to the desk and handed the clerk our keys and advised management would arrive in the morning and contact me for a refund. (24hrs, still no contact) Thankfully, my husband and I were still wearing our shoes however, we were unaware that our few steps into the room had collected the unforgiving stench of this room that would follow us into our car and along the journey to an alternate location. Will follow up if management fails to do so!

This stay was wonderful. One of the cleanest hotels I’ve stayed at. Staff was very kind and helpful anytime I needed assistance. Definitely will be my choice of stay for my getaways.

Great room, convenient to local dining, shopping and mayo clinic.

The hotel is conveniently located not far from restaurants, bars, and other entertainment options.

This hotel is not in an area that you could walk around for shopping and restaurants. It is not far from those area but you still have to drive. I liked the kitchenette and the bed and linens were comfortable.

Good value and close to Mayport

People were great , hotel was perfect , clean , and comfortable ,,,, exactly one mile from where my daughter had her class so it was exactly what we needed ,, but it was not close enough to the beach and was on a main road ,,, I wouldn’t necessarily choose it if my goal was to be near the water

Only two miles from the beach and great dining!

The staff were very friendly. The room was comfortable and clean. It was very close (10 min) to the beach and restaurants. I would definitely stay here again!

We stayed for a week to spend time near our navy son’s family. It was very convenient and close to Mayport Naval base. We rented a car to explore the area and would recommend it. Our suite was clean and spacious. We enjoyed our time there.

Large rooms with full kitchens. Close to Atlantic beach

I only stayed for one night, but would definitely come back again. Clean, modern suite and nice staff. I checked in at night and the neighborhood looked a little rough as I was driving to the hotel. However, a local told me that it’s actually a decent area and I didn’t have any issues so … all around good choice!

Had to stay here for a couple of weeks for work. The amenities and staff were great! It’s nice being able to cook and do laundry when you’re away from home.

Great room, convenient to local dining, shopping and mayo clinic.

My sister and I were in Jax for a week and chose Candlewood Suites not only for its price but its proximity to my son’s wedding location, the kitchenette and reviews. The photos of the spacious rooms were spot on. Everything was in excellent condition. The only drawback was the auto fan in the bathroom. No breakfast but free freshly ground coffee and a cupboard to purchase a variety of food items.

The hotel is conveniently located not far from restaurants, bars, and other entertainment options.

For my first time I’m impressed regardless of the reviews, I decide to give it a try rooms smelled great. Love the room has dishes , pots , silverware . Which makes it so convenient that I don’t have to bring extra stuff to cook. It’s all there ! Definitely will be back ! Only thing is pool area so tiny lol but everything is great .

The cleanliness and nice staff. Plus the small store was at our reach

Everything was great! We loved having a kitchenette. Beds were really comfortable! It was conveniently located. They lightly cleaned our room mid-stay upon request and did more than expected. We would stay here again.

This is a great hotel. We loved the kitchenette, large rooms great for families. Free laundrette and parking which was an added bonus! Only downside it was very noisy, guests have no consideration for other guests which led to late nights and early mornings.

No onsite breakfast or restaurant so you need to leave premise for food. Third floor hallways smell. Room was clean and beds comfortable. Nice little kitchenette if you want to do your own cooking. Slight dog smell in our room but it is pet friendly. Decent place but will probably stay somewhere else next time.

Upon arrival to the hotel, we were greeted by a friendly staff member and supplied the card to room #216. I was a bit concerned when I was advised to “walk across the street to the Holiday Inn to eat breakfast, but the staff explanation seemed appropriate. (Owned by same company) We completed the check in and asked a few questions to which the employee was knowledgeable. Upon entry of room 216, our mentality transferred from relieved anticipation of arrival to repulsed and utterly horrified. The chair in the room appeared as if a “quicky” had taken place and the aftermath was left dripping down the front and a water bottle was used to “spray it off”. This scenario only came into my mind after discovery of a lotion buttocks print on the desk. As if that was not disturbing enough, the smell was pure must and VOMIT! Opening the blinds to assess the parking area, an overpowering stench of vomit plunged into our faces. With minimal lighting I am unaware if the vomit remained from a previous guest but we didn’t stick around to find out. I returned to the desk and handed the clerk our keys and advised management would arrive in the morning and contact me for a refund. (24hrs, still no contact) Thankfully, my husband and I were still wearing our shoes however, we were unaware that our few steps into the room had collected the unforgiving stench of this room that would follow us into our car and along the journey to an alternate location. Will follow up if management fails to do so!