Is parking available at the property?

Yes, free self-parking is available on-site.

Is breakfast offered at the hotel?

A complimentary continental breakfast is served daily from 6:00 AM to 10:00 AM.

Does the property allow pets?

Yes, pets are allowed with a fee of USD 100 per accommodation, per stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 3:00 PM to 11:59 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, step-free entrances, and accessible public areas. Some rooms may also be equipped for guests with disabilities.

Where is the property located in relation to key landmarks?

The hotel is located in Jacksonville (Golden Glades - The Woods), approximately 3.6 km (2.2 miles) from Windsor Parke Golf Club and within a 10-minute drive of Mayo Clinic Florida and St. Johns Town Center.

Does the hotel have a swimming pool?

Yes, there is a seasonal outdoor pool available for guests to enjoy.

TownePlace Suites Jacksonville East Hotel

Average nightly price at TownePlace Suites by Marriott Jacksonville East by month, last 12 months (USD)
Month	Average price
January	US$134
February	US$145
March	US$215
April	US$164
May	US$160
June	US$169
July	US$189
August	US$153
September	US$154
October	US$140
November	US$141
December	US$142

What guests think

At TownePlace Suites by Marriott Jacksonville East, travelers highlight clean, spacious suite-style rooms with kitchenettes, friendly staff, and a convenient location near the Mayo Clinic, beaches, restaurants, and shopping, making it practical for medical visits and short getaways.

Common drawbacks include limited, shared parking, mixed breakfast quality and replenishment, and occasional room issues such as hard beds, noisy or finicky AC, and TV system problems. The hotel is pet-friendly and offers a pool and outdoor seating area. Overall, expect practical comfort with some operational inconsistencies.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities include a pool and an outdoor seating/fire pit area, and the hotel is pet-friendly. Parking is often limited in the shared lot and spaces can be tight.

Related guest reviews

4

Brittney

13 Feb 2025

·

Stayed 1 night

The reservation was booked Dec 13th for Feb 12-13. Upon arrival, there was no parking available and I was instructed to park in the coffee shop parking lot but was also told to make sure there was enough parking for the coffee shop employees (like I’m supposed to know how many people work there). Upon checking in, without any notification prior, they informed me that the room I booked was no longer available and they placed me in a handicapped room. I booked the king suite and this was the double queen handicapped room. Once arriving to the room, the deadbolt on the door would not latch. I called the service desk and the girl came up and just kept slamming the door saying, hear that clicking? It’s locking over and over again. This visit could have been a lot better and unfortunately I will not be returning.

10

David

16 Oct 2024

·

Stayed 1 night

Parking spaces arex a little tight, compact and standard vehicle sizes but very narrow. Larger trucks 250 and 2500 or larger will have to get creative while Parking.

8

Dinetha

26 Dec 2024

·

Stayed 1 night

Everything was GREAT! Parking was just very limited but I would definitely stay again.

10

Susan

14 May 2025

·

Stayed 2 nights

This property was in a convenient location between the college/university campuses and the beach. In addition to coffee shops and restaurants, there were plenty of shopping options within a few miles of the hotel. The rooms were quiet and the property was clean. The pool area was stocked with towels and comfortable reclining pool chairs. The only negative was that the pool was not heated. I would definitely stay at this property again!

8

Ginger

28 Jun 2025

·

Stayed 1 night

The pool was not clean. It had candy wrappers and trash in it. The shower bottom was scratches up and def needs repair/replacement.

10

Dottie

5 Sept 2025

·

Stayed 1 night

The hotel is very nice, there is not a lot of parking. It is shared parking with another hotel, but will stay here again.

10

James

28 Oct 2023

·

Stayed 2 nights

We greatly enjoyed staying here, came for the Mayo Clinic. The parking situation isn’t great if you’re trying to find a spot at night, as it is a shared lot with another hotel, so it’s limited, but attendant said it was okay to park along the fence. Breakfast was great, room was clean, bed comfortable, we enjoyed it greatly, will stay again.

10

Robert J

26 Dec 2023

·

Stayed 2 nights

This is my second time staying at the hotel. Convenient location. The hotel is clean and the staff is friendly. I was also traveling with dogs and they are pet friendly which is great!

10

Doris

5 Sept 2025

·

Stayed 1 night

Outside social area

10

Claudia

17 Jun 2025

·

Stayed 2 nights

Reception was very friendly & efficient when checking us in. Location is very convenient to everything. They offer free breakfast also love that they are a pet friendly hotel. Our room was clean, smelled good & very quiet. Bed was comfortable. We plan on staying here again.

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Cleanliness

Many guests report very clean rooms and common areas, but recurring issues include bathroom mold or caulking problems, clogged tubs or odors, and occasional missed or delayed housekeeping.

Related guest reviews

6

Cassandra

12 Sept 2025

·

Stayed 1 night

The room is a good size. However, bathroom was not cleaned well with caulking missing and mold on grout. Also very odd to not have an exhaust fan in the bathroom. Would stay elsewhere next time.

6

Brittany

13 May 2024

·

Stayed 1 night

Shower had black mold on the inside of shower. Toilet had orange stain at bottom. The room was very hot by 6:45am.

6

Jerrald

22 Sept 2023

·

Stayed 1 night

Location was great, but bed was uncomfortable and room and bathroom were not clean

8

Carla

17 Sept 2023

·

Stayed 1 night

Property was clean although there was an unusual smell/scent in the room when we checked in. My husband found a lady in housekeeping and borrowed some freshener spray which helped. Front desk staff were very polite. We only stayed one night.

10

Wendy

9 Jan 2026

·

Stayed 2 nights

Everyone was wonderful and the property was clean and well maintained.

10

mary

12 Jan 2026

·

Stayed 1 night

Everything the room was very clean the staff was great I had a handicap room and it had everything in the room for my mom very happy with everything

6

Wade

23 Sept 2025

·

Stayed 2 nights

Beds were not good and the room furniture was visibly dirty. Coffee and breakfast was average. Employees were nice and location was good.

4

Tearris

11 Oct 2025

·

Stayed 1 night

There was no wash cloth in the bathroom and the tub was clogged up! The towels had hairs on them.

6

Paul

16 Feb 2025

·

Stayed 2 nights

Upon arrival to our room we discovered dog poop on the floor. Staff gave us another room but this wss totally unacceptable. If we could have left and flown home outside of schedule we would have. We will be seeking full compensation for this stay.

10

Claudia

17 Jun 2025

·

Stayed 2 nights

Reception was very friendly & efficient when checking us in. Location is very convenient to everything. They offer free breakfast also love that they are a pet friendly hotel. Our room was clean, smelled good & very quiet. Bed was comfortable. We plan on staying here again.

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Rooms

Rooms are spacious and well equipped with kitchenettes or full kitchens. Some guests report hard mattresses or uncomfortable pillows, loud or erratic AC, and slow or unreliable TV systems, plus a few shower designs that let water escape.

Related guest reviews

8

Tag

3 Jul 2024

·

Stayed 2 nights

Staff was really excellent. Shower stall didn’t have a door so water went all over the floor. Odd smell near the chair/couch. Otherwise everything was really better than expected. Very pleased with experience.

10

Loni

12 Sept 2025

·

Stayed 2 nights

Clean room, great little kitchen and hotel was very clean and very cool temp! In Florida that’s important.

10

Willis A

7 Mar 2025

·

Stayed 1 night

Great room with separate bedroom and living room . full kitchen with all supplies. Good selection at breakfast

10

Melanie

21 Jun 2023

·

Stayed 2 nights

Nice clean spacious room with kitchenette. Quiet stay. No issues. Would stay again.

10

Brandon

25 Jul 2025

·

Stayed 1 night

Everything was great except operating the TV. Has to be the worst hotel TV system I've ever encountered and I'm into audio/visual stuff as well as IT. Super-slow and unresponsive and seemed to lock up at one point trying to make the guide go away. Rebooted and could finally change the channel after 2 or 3 minutes. Otherwise, room was clean, staff was friendly, location was fine, and bed was ultra- comfortable. I'd recommend, but bring your Roku/Chromecast.

10

Cynthia

14 Sept 2025

·

Stayed 1 night

The air conditioner fan was loud and ran all night. Other than that it was a great room and friendly staff.

8

Anna

24 Jun 2025

·

Stayed 2 nights

Great location. Room kept getting hot, especially at night. Did not stay at a constant temperature.

10

Stephanie

27 Jun 2024

·

Stayed 1 night

I love how big and clean the rooms are

6

Mitchell

29 Dec 2025

·

Stayed 2 nights

I've stayed at this facility several times and this was the weakest of my visits. The TV wouldnt turn on and the only solution I was offered was to switch rooms after we had already settled into our room and the only room offered was 1 king(rather than 2 queens) which was unacceptable for our party. Seems they either have no staff to service the TV or no back up TVs available.

10

Amanda

5 Apr 2023

·

Stayed 2 nights

The room was beyond what we expected! We had a kitchenette with a stove, sink, dishwasher, and fridge/freezer. They also had cooking utensils and dish-ware. The shower was large and beautiful. We were very pleased with the room and the stay!

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Service

Staff are widely praised as friendly and helpful, with efficient check-in. However, a few guests report curt front-desk interactions or unfulfilled housekeeping requests.

Related guest reviews

10

Jessica

28 Jan 2025

·

Stayed 2 nights

Clean! for me is very important, Bri the manager she is amazing, she went above and beyond! The beds are super confortable.

6

Hearty

5 Apr 2025

·

Stayed 3 nights

The property is very nice , we liked the room . Only thing missing is room service , we stayed for 3 nights , called front desk and asked for room service , they mentioned you are on the list and they never showed up , with kids it’s definitely needed informed Tracy the same . She told she will inform housekeeping manager . Other than that everything else is good

4

Earla

19 Jun 2025

·

Stayed 1 night

A/c barely blows, tv doesn't work, front desk attendant acted like I bothered her just asking to check in. She was of course on her phone. I'm normally a very easy going person but this is 3 strikes in 15 minutes...

10

Penny

3 Feb 2025

·

Stayed 2 nights

The staff is super friendly and helpful. All areas are kept really clean (parking lot, lobby, breakfast area, hallway, rooms, etc ). Very nice place to stay

10

Annie

13 Oct 2023

·

Stayed 2 nights

Our stay was perfect! Staff very friendly and helpful!

8

Gail

6 Apr 2024

·

Stayed 2 nights

Arrived 4pm greeted with smile and welcome, departed 10:00am greeted and sent off with smile. However, the person at the desk Sat. night, rude and unprofessional. No help with my request to check phone service in room (well, are you sure it's plugged in???) asked for lotion...again it on chambermaid cart! No response other than kurt words.

8

William

6 Jan 2026

·

Stayed 1 night

I don’t know her name, but the person who checked us in at the front desk and was at the front desk the time that we were there. She went out of her way to help us with our dogs. She went out of her way to help me with my husband. Super person she is a type of employee you are glad to have and wish you could always keep.

10

Adalberto

21 Sept 2025

·

Stayed 1 night

Staff was friendly, the breakfast was great! Yamile was really nice and attentive with us, will definitely recommend this hotel!

6

Susan

19 Aug 2024

·

Stayed 2 nights

Although this hotel says dog friendly, they did not trat us friendly As I checked in they charged me $100 extra for my service animal. I told her I was unaware of this fee and said that I was welcome to look for another hotel. At this point I did not have an option and had to pay it I stayed at other TownPlace suits and was not treated this way The desk staff were unfriendly also when checking out. I handed her the key and say thank you and she didn’t even look up Also parking is not the best here. This parking lot is shared with another hotel so if you are arrive late at night, there may not be parking

10

June

7 Jul 2025

·

Stayed 7 nights

Everyone at the desk was friendly, knowledgeable, very helpful especially a girl that worked most days with long brown hair & maybe glasses, not sure, don’t know her name but she was wonderful!

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Location

Convenient for the Mayo Clinic with easy access to restaurants, shopping, and the beach. A few note nearby business noise and that late-night parking can be difficult.

Related guest reviews

10

Janet

28 May 2025

·

Stayed 1 night

Close to Mayo Clinic. Nice clean hotel with wonderful mattresses.

10

robert

5 Dec 2023

·

Stayed 1 night

Great location

8

Mayank

28 Jun 2025

·

Stayed 9 nights

Great location. Close to Mayo Clinic

10

Scott

12 Nov 2024

·

Stayed 5 nights

Tons of restaurants within miles. Need rental car. Walking not recommended.

10

Terry

3 Jun 2024

·

Stayed 1 night

Very clean property with great ammenities and aconvenient location.

8

Meredith

4 Apr 2024

·

Stayed 2 nights

We were looking for a place convenient to both UNF and the beach for Family weekend, This was it! Our room was great. The parking lot was over full and not convenient for trucks. It was a cool time so we were excited for the fire pit we saw online, this is right at the parking lot facing a major road. It was packed with smokers so we never had an opportunity to use it. There was a lot of homeless people and trash surrounding the building. The hotel was convenient in location and clean but I’m not sure we would stay here again

10

June

19 Mar 2025

·

Stayed 1 night

Convenient to Mayo Clinic

10

Janice

25 Nov 2023

·

Stayed 1 night

Very close and easy drive to Mayo Clinic. Clean. Friendly helpful staff

10

Donna

11 Oct 2025

·

Stayed 1 night

Parking is easy and secure. The staff is friendly and professional. It’s close to shopping and dining and The Mayo Clinic.

10

Rosemarie

30 Jul 2025

·

Stayed 3 nights

Every option to eat close. Close to beach and close to Mayo Clinic. Our purpose for trip

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Dining

Breakfast feedback is mixed: many enjoy the hot options and selection, while others find it weak or overcooked and note slow replenishment or limited non-spicy choices on some days.

Related guest reviews

10

John

9 Jun 2025

·

Stayed 3 nights

Super friendly staff. Excellent breakfast and very comfortable beds and rooms.

10

Vicki

30 Jul 2025

·

Stayed 4 nights

The beds at all of the Marriott locations are always awesome. That is why my family always looks for Marriott no matter where we go. The free breakfast was very good. If you stay multiple days it repetitive but always high quality.

10

Faith

20 Sept 2025

·

Stayed 2 nights

Employees were very nice and place was clean. Free breakfast was small but decent. It’s no Disney resort but it’s a great bang for your buck! Would stay again, 100%.

10

Bradley

17 Oct 2024

·

Stayed 1 night

Great room with 2 queens. AC unit worked very well. Was able to stream Amazon Prime on the TV too. Very friendly and helpful front desk. Breakfast was also great. Very good location for Mayo Clinic and other areas in east Jax. Highly recommend!

10

Sue

20 Oct 2025

·

Stayed 2 nights

Breakfast was weak. Ran out of eggs, coffee and bowls for cereal at 9:00 took forever to replace. (Saturday) Fire alarm went off at 4:00 had to evacuate. Overall I would stay there again. Good location.

8

Ernesto

18 Oct 2025

·

Stayed 2 nights

Breakfast was overcooked and dry. Room was clean. Peephole in the room door had no cover.

10

Rosemarie

1 Aug 2025

·

Stayed 1 night

Only thing I wasn’t happy about. Breakfast was more Mexican style. Eggs had jalapeños and peppers there was no real option that wasn’t spicy except dry cereal, and bagels.

6

Christine

29 Dec 2022

·

Stayed 19,354 nights

We found the service to be less than stellar. We asked for extra towels to be delivered to the room, but ran out of time waiting so had to use the towels that were on the floor from the day before. Breakfast is served until 10 AM, but if you’re a late breakfast person, be prepared to find nothing to eat. When asked if more food would be brought out, one of the staff members complained to somebody on the phone about customers asking for more food. There wasn’t any hot food, bagels, or cereal. And the front desk person was on their cell phone the entire time we were at breakfast. I would expect more from a Marriott property.

10

Adalberto

21 Sept 2025

·

Stayed 1 night

Staff was friendly, the breakfast was great! Yamile was really nice and attentive with us, will definitely recommend this hotel!

8

Damaris

9 Apr 2024

·

Stayed 1 night

Not to much option to eat around, limited handicap parking breakfast horrible. And way over price. 1 night $178.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10	11	12	13	14
15 $183	16 $258	17	18 $150	19 $139	20 $137	21 $158
22 $130	23 $140	24 $139	25 $147	26 $150	27 $154	28 $161
29 $147	30 $144

Su	Mo	Tu	We	Th	Fr	Sa
		1 $155	2 $162	3 $172	4 $142	5 $162
6 $158	7 $149	8 $174	9 $165	10 $155	11 $149	12 $147
13 $149	14 $207	15 $152	16 $159	17 $165	18 $147	19
20 $134	21 $144	22 $144	23 $144	24 $165	25 $132	26 $149
27 $134	28 $137	29 $157	30 $127	31 $155

TownePlace Suites by Marriott Jacksonville East

Prices for TownePlace Suites by Marriott Jacksonville East

Monthly average prices

About this property

Location

Room options

Studio, 2 Queen Beds (Mobility Hearing Access, Roll-In Shower)

Suite, 1 Bedroom

Suite, 2 Bedrooms

Studio, 1 King Bed with Sofa Bed

Studio, 2 Queen Beds

Studio, 1 King Bed with Sofa Bed (Mobility Hearing Accessible, Tub)

Guest reviews of TownePlace Suites by Marriott Jacksonville East

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about TownePlace Suites by Marriott Jacksonville East

Prices for upcoming dates