Capital O Cancun International Airport 24/7,

It looks like an office building adapted to be a cheap hotel. The reception was terrible with a lack of maintenance, we didn't have water in the bathroom and in poor condition with parts falling apart. The first room they put us in was worst, it didn't have the for the door till we complained. All the posted pictures seems to be old. It was a terrible experience

First thing is we asked the girl at the front desk(she was not there had to look for her for 10 min) to arrange for taxi in the morning to take us to the airport. She asked us to pay 200 peso which we did. Get up wait outside no taxi came! Called the girl said it would be there in a few minutes but the taxi never came had to wave one down off the street. This girl stole 200 peso from us plain and simple. The place was full of giant cockroaches. Had to wait 15 minutes for toilet paper, no TV, internet very poor couldn't use was to weak of signal. The hotel itself is very hard to find. the Taxi that brought us tot the airport had a very hard time finding it. The place looks like an old hospital of office building that they're trying to remodel. The door handle fell of on the inside of the suite had to just hold it on to get out. It dropped on the floor when I closed the door. Maybe they will fix it now. Terrible place to stay over all very bad with the way the front desk girl stoled our 200 peso.

I will not recommend this place very scary unsafe

The bathroom light was not working, there was not hot water for the shower, they didn't have towels, and they didn't have soap for the bathroom.

The hotel should not be listed on your site. It is located behind an unrelated security stand, no street view so it already was sketchy. We didn’t knows where to go as there was no sign just a man yelling at us, “hotel?”. They let us leave our luggage there for sole but had co enter to put it bit in the click in room in a corner. No one else was at the hotel so it was safe enough but was left out in the open when we returned they e us pay in cash. They quoted us a price that was double what was on your website, we said no and showed him the price on your website, then he said ok and came down a little. The rooms did not have basic items such as garbage cans, towels, shampoo/conditioner, working lights in the bathroom…There were missing outlet covers, broken furniture, stained sheets that were not tucked in, no comforters, and only one pillow per double bed. The last straw was bugs all over the bed. We tried to get the money we’d paid 10 minutes earlier when we checked in and they said no, your website would return our money. You refused. Run from this hotel. Do not be fooled because of the proximity to the airport and cheap price, it’s NOT worth it and should be removed from your site.