Is parking available at the property?

Yes, parking is available on-site. Covered valet parking is offered at a fee of USD 30.00 per day, which includes in/out privileges. Extended parking is also available at the same rate.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available for a fee of approximately USD 23 for adults and children. Breakfast is served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

Does the property allow pets?

Yes, pets are allowed at the property with a fee of USD 150 per pet per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in time is at 3:00 PM and check-out time is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible facilities. However, specific details about accessible rooms and bathrooms are not provided.

What is the location of the property in relation to key landmarks?

The hotel is located in Palo Alto (Charleston Gardens), just steps from Silicon Valley. It is a 4-minute drive from Shoreline Amphitheatre, 4.1 miles from Stanford University, and 7.9 miles from San Francisco Bay.

What are the policies for guests staying with children?

Children can stay for free when occupying the parent or guardian's room using existing bedding.

What are the policies regarding extra beds and cribs?

Rollaway beds are available for an additional fee, but specific details about cribs or maximum occupancy are not provided. Advance request or confirmation may be required.

AC Hotel by Marriott Palo Alto

Average nightly price at AC Hotel by Marriott Palo Alto by month, last 12 months (USD)
Month	Average price
January	US$358
February	US$417
March	US$415
April	US$356
May	US$370
June	US$347
July	US$260
August	US$245
September	US$310
October	US$423
November	US$318
December	US$290

What guests think

Across recent reviews, AC Hotel by Marriott Palo Alto earns praise for modern, very clean rooms and consistently friendly service, with a convenient location for Stanford and local outings, though parking is valet-focused with fees and occasional delays.

Guests describe comfortable, quiet accommodations, while a few note noise transfer, an open bathroom layout, or windows that do not open. Breakfast is not included and can feel pricey; on-site food options are limited to small plates, while the bar earns compliments; experiences at the sister property's restaurant vary. A practical choice for short, streamlined stays in the area.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Valet-only parking with daily fees is mentioned repeatedly; street parking is the main alternative, and valet can involve long lines or delays. The bar receives positive mentions.

Related guest reviews

8

Mike

28 Oct 2023

·

Stayed 1 night

Hotel was very nice. Parking basically required us to valet for $22 plus tip otherwise you have to find a spot on the street. Breakfast is not included and it is nothing special. Same setup as a Hampton Inn but costs over $30/couple. It was a convenient location for a late flight arrival and starting point for Monterey trip the next morning.

10

Yunling

12 May 2025

·

Stayed 1 night

Need to pay for parking.

10

Betty

8 Jul 2024

·

Stayed 2 nights

The stay was amazing and there bar was great and the bar keep Nathan was great and the guest was friendly

8

Monica

29 May 2023

·

Stayed 1 night

Hotel is very nice. Clean, updated. Friendly staff. Super comfortable bed and sheets. The down falls were breakfast wasn’t included and it was super pricey. The valet service was terrible the day we left. We waited 2 hours to get our car. Granted it was the Shania Twain concert and both hotels were full. The poor guys working we’re running and doing their best. But the management definitely dropped the ball. I would never use that valet again if I were to stay. A couple people cars were even damaged.

8

Jonette

25 Oct 2025

·

Stayed 1 night

The place was clean and modern. There is only valet parking which is charged to your room.

10

Trisha

2 May 2025

·

Stayed 1 night

If you don’t do valet, you have to park on

10

Mylea Evelyn

18 Dec 2024

·

Stayed 1 night

The property and the rooms were in excellent conditions! Staff was really friendly, overal a great stay! The only downside is the only parking is Valet, or looking for street parking.

6

Peter

28 May 2023

·

Stayed 1 night

Vallet was pretty bad

8

Arianna

9 Aug 2023

·

Stayed 1 night

The location was the best for the price we paid! Close to many restaurants, stores, the Shoreline Amphitheater, gas stations and more. My favorite part was the shower! They have two options for shower heads, the rainfall or the classic. The room has a mini fridge, a safe, hair dryer, more than enough towels (usually it's the opposite). The room has enough spaces to sit, which is nice. Two options for parking: 1. Valet for $22/night or 2. street parking (FREE). When we arrived there was a long line for the Valet, and the people coordinating the Valet seemed to be taking their time, talking, on phone, etc. Plus the street parking is right outside the hotel, we didn't have to pay, didn't have to wait and checked in before all those people in line. So there's that. They close the bar at 11:30, the restaurant they have on site only serve small bites/tapas. The hotel across, Hotel Citrine, has a restaurant (The Wild Onion) they have a bit more options, a bit pricey, and the food (wagyu burger) was okay.

10

Reiko

7 Sept 2024

·

Stayed 7 nights

Surprised by $28 for valet or street parking. I didn’t see that in the website

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Cleanliness

Reviews frequently describe the property and rooms as very clean and well maintained. A few note issues such as a bug sighting or bedding and towel cleanliness that could improve.

Related guest reviews

10

Kevin

6 Mar 2023

·

Stayed 2 nights

Great clean place and excellent customer service.

10

Rebecca

25 Dec 2023

·

Stayed 1 night

Clean, comfortable stay with easy check-in and friendly staff.

10

Luis

14 Jan 2024

·

Stayed 1 night

Hotel & room was clean! Looks luxurious.

10

Marianne

13 Nov 2025

·

Stayed 1 night

Clean and updated.

10

Dale

21 Jul 2025

·

Stayed 1 night

Nice place. Super clean

10

Bauyrzhan

30 Apr 2024

·

Stayed 1 night

Nice and fresh place

10

Trung

21 May 2023

·

Stayed 2 nights

Quiet, nice, and clean and friendly staff.

10

Andrea

5 Aug 2024

·

Stayed 1 night

Hotel and room were very clean and comfy. Hotel staff was friendly. We would stay here again!

8

Weiyu

29 Jul 2023

·

Stayed 3 nights

cleanliness of the beddings and tower can be improved. overall good places for travel and working

4

Narasimha

7 Jul 2025

·

Stayed 2 nights

We saw a bug in the only 2 king suite they were left with and they cleaned and gave the room back after by default downgrading us to a single king bed room and had to push back to get 2 king room as we were 4 of us.

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Rooms

Guests like the contemporary decor, comfortable beds, and generally quiet rooms, with some appreciating good sound insulation and views. A few mention design quirks (open bathroom), noise transfer, or windows that cannot be opened.

Related guest reviews

10

ANGELA

4 Sept 2023

·

Stayed 1 night

Beautiful rooms!

8

Darin

30 May 2023

·

Stayed 1 night

Stylish design, some of it odd such as the bathroom being open to the sleeping area like a loft. Dining options are very limited to either a continental breakfast on site or the mediocre restaurant at the sister property across the parkway. Friendly and helpful staff.

10

Michael

25 Aug 2025

·

Stayed 1 night

From the valet to the desk, all the staff was super friendly. Rooms were modern and comfortable.

10

Michelle

1 Jul 2024

·

Stayed 2 nights

Check in was a breeze. Amy was so helpful and kind . Rooms are nice and quiet with a beautiful view.

10

Christopher

31 May 2025

·

Stayed 1 night

This was very convenient and dog friendly. It was quiet and comfortable.

2

Sue

26 May 2025

·

Stayed 1 night

Staff was friendly and accomadating. I did not like that you were unable to open windows

10

Elissa

20 Jul 2025

·

Stayed 2 nights

Very nice and modern.

10

Fatima

8 May 2024

·

Stayed 2 nights

This property was an excellent choice and for the great deal I just so happened to catch was fantastic! The hotel was a modern chic vibe. Beautifully decorated, serene, and the hotel staff is receptive and welcoming. There is bus transportation as well as Uber to get around. Approximately 15min drive to Stanford Mall and University Street area where there are numerous shops and restaurants. My room was well insulated which means I did not hear other hotel guests in their rooms or in the hallway. I highly recommend this property and would absolutely stay here again! Hope this helps someone’s future travels.

8

Niketa

20 Feb 2023

·

The property is safe and very convenient to get to. The noise in the rooms are passed through and leaves disturbing your sleep. Also, be prepared to pay for the valet parking incase road side parking is full; which disappointed us. Also the room lights have some kind of sensor due to which they just start on their own, which was an upleasant experience.

10

Sara

29 May 2023

·

Stayed 1 night

Comfy beds!

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Service

Service is often described as friendly, welcoming, and helpful across the front desk and valet, with easy check-ins and efforts to accommodate when issues arise. Some report strained or slow valet operations during busy periods.

Related guest reviews

10

Rebecca

25 Dec 2023

·

Stayed 1 night

Clean, comfortable stay with easy check-in and friendly staff.

10

Shpendi

11 Aug 2025

·

Stayed 1 night

Hotel is always clean and comfortable, and the staff is very helpful and friendly.

10

Michael

25 Aug 2025

·

Stayed 1 night

From the valet to the desk, all the staff was super friendly. Rooms were modern and comfortable.

10

NATHAN

21 Sept 2025

·

Stayed 1 night

Staff was very professional and welcoming. Breakfast was amazing and unexpected

10

Heather

10 Aug 2025

·

Stayed 1 night

Had a great night staying here. All staff was very friendly

8

Monica

29 May 2023

·

Stayed 1 night

Hotel is very nice. Clean, updated. Friendly staff. Super comfortable bed and sheets. The down falls were breakfast wasn’t included and it was super pricey. The valet service was terrible the day we left. We waited 2 hours to get our car. Granted it was the Shania Twain concert and both hotels were full. The poor guys working we’re running and doing their best. But the management definitely dropped the ball. I would never use that valet again if I were to stay. A couple people cars were even damaged.

8

Michell

24 Jul 2023

·

Stayed 1 night

Room and stay was great. Our check in was supposed to be 3pm. We arrived at 5 and room still not ready. Staff was kind and trying hard to accommodate. The offered dinner while we waited. So they really tried. Clean, good location for concert.

10

Ashley

30 Sept 2025

·

Stayed 1 night

Excellent service.

10

Jeff

5 May 2023

·

Stayed 2 nights

Helpful friendly staff. Front desk, valet, restaurant (at partner but close) all with excellent service.

10

Chris

15 Oct 2023

·

Stayed 3 nights

Love this hotel, incredible service especially Amy! Lifesaver.

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AI-generated summary based on recent guest reviews

Location

Location is widely described as convenient for Stanford, Shoreline Amphitheatre, and local errands, with easy access to US-101. Some note you may need to drive for broader dining or shopping options.

Related guest reviews

10

David

20 Apr 2025

·

Stayed 1 night

Great hotel. Great location.

10

Aaron

14 Jun 2023

·

Stayed 3 nights

Good value, where I needed to be. Lovely area.

10

Michael

14 Jun 2024

·

Stayed 1 night

Nice hotel. Good location and very reasonably priced.

10

Kathleen

31 Aug 2024

·

Stayed 2 nights

Great location. Beautiful property

8

Arianna

9 Aug 2023

·

Stayed 1 night

The location was the best for the price we paid! Close to many restaurants, stores, the Shoreline Amphitheater, gas stations and more. My favorite part was the shower! They have two options for shower heads, the rainfall or the classic. The room has a mini fridge, a safe, hair dryer, more than enough towels (usually it's the opposite). The room has enough spaces to sit, which is nice. Two options for parking: 1. Valet for $22/night or 2. street parking (FREE). When we arrived there was a long line for the Valet, and the people coordinating the Valet seemed to be taking their time, talking, on phone, etc. Plus the street parking is right outside the hotel, we didn't have to pay, didn't have to wait and checked in before all those people in line. So there's that. They close the bar at 11:30, the restaurant they have on site only serve small bites/tapas. The hotel across, Hotel Citrine, has a restaurant (The Wild Onion) they have a bit more options, a bit pricey, and the food (wagyu burger) was okay.

10

Judy

14 Sept 2024

·

Stayed 1 night

Great location for where we want to be.

8

Allison

25 Jun 2025

·

Stayed 3 nights

It was a nice property. No pool. The area is busy but close to the 101

10

Fatima

8 May 2024

·

Stayed 2 nights

This property was an excellent choice and for the great deal I just so happened to catch was fantastic! The hotel was a modern chic vibe. Beautifully decorated, serene, and the hotel staff is receptive and welcoming. There is bus transportation as well as Uber to get around. Approximately 15min drive to Stanford Mall and University Street area where there are numerous shops and restaurants. My room was well insulated which means I did not hear other hotel guests in their rooms or in the hallway. I highly recommend this property and would absolutely stay here again! Hope this helps someone’s future travels.

10

Rosio

27 May 2023

·

Stayed 1 night

Lovely hotel and staff. Check-in was a breeze and valet parking was easy to access. Loved the sleek and modern design of the hotel and very eco friendly. Only a 35 minute walk to Shoreline Amphitheater which was definitely a plus! I’d definitely stay here again and would recommend this hotel.

10

dong

16 Apr 2025

·

Stayed 2 nights

New and amazing hotel near Stanford university. Highly recommend!

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Dining

Breakfast is not included and can be expensive; on-site options are limited to a continental breakfast and small plates, while the bar earns praise. Experiences at the sister property's restaurant and breakfast service are mixed, with occasional long waits.

Related guest reviews

8

Darin

30 May 2023

·

Stayed 1 night

Stylish design, some of it odd such as the bathroom being open to the sleeping area like a loft. Dining options are very limited to either a continental breakfast on site or the mediocre restaurant at the sister property across the parkway. Friendly and helpful staff.

8

Mike

28 Oct 2023

·

Stayed 1 night

Hotel was very nice. Parking basically required us to valet for $22 plus tip otherwise you have to find a spot on the street. Breakfast is not included and it is nothing special. Same setup as a Hampton Inn but costs over $30/couple. It was a convenient location for a late flight arrival and starting point for Monterey trip the next morning.

10

NATHAN

21 Sept 2025

·

Stayed 1 night

Staff was very professional and welcoming. Breakfast was amazing and unexpected

10

Betty

8 Jul 2024

·

Stayed 2 nights

The stay was amazing and there bar was great and the bar keep Nathan was great and the guest was friendly

8

Monica

29 May 2023

·

Stayed 1 night

Hotel is very nice. Clean, updated. Friendly staff. Super comfortable bed and sheets. The down falls were breakfast wasn’t included and it was super pricey. The valet service was terrible the day we left. We waited 2 hours to get our car. Granted it was the Shania Twain concert and both hotels were full. The poor guys working we’re running and doing their best. But the management definitely dropped the ball. I would never use that valet again if I were to stay. A couple people cars were even damaged.

10

Jeff

5 May 2023

·

Stayed 2 nights

Helpful friendly staff. Front desk, valet, restaurant (at partner but close) all with excellent service.

8

Arianna

9 Aug 2023

·

Stayed 1 night

The location was the best for the price we paid! Close to many restaurants, stores, the Shoreline Amphitheater, gas stations and more. My favorite part was the shower! They have two options for shower heads, the rainfall or the classic. The room has a mini fridge, a safe, hair dryer, more than enough towels (usually it's the opposite). The room has enough spaces to sit, which is nice. Two options for parking: 1. Valet for $22/night or 2. street parking (FREE). When we arrived there was a long line for the Valet, and the people coordinating the Valet seemed to be taking their time, talking, on phone, etc. Plus the street parking is right outside the hotel, we didn't have to pay, didn't have to wait and checked in before all those people in line. So there's that. They close the bar at 11:30, the restaurant they have on site only serve small bites/tapas. The hotel across, Hotel Citrine, has a restaurant (The Wild Onion) they have a bit more options, a bit pricey, and the food (wagyu burger) was okay.

8

Carolann

26 Feb 2023

·

Stayed 2 nights

The breakfast in Marriott AC was not available due to a Harvard club event, the alternative breakfast at Citrine were not equipped with staff to handle the influx of AC customers. My family and I had to wait a long time on Saturday morning for our breakfast. On Sunday customers were upset by the lack of service to accommodate the # of guests. My family’s experience at the Citrine cafe was not pleasant both days and for that reason, I don’t think I’ll book further at this location.

8

David

4 Aug 2024

·

Stayed 1 night

Loved the hotel. Breakfast, not so much.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5 $410	6 $205	7 $210
8 $340	9	10 $827	11 $638	12 $378	13 $193	14 $193
15 $372	16 $523	17	18 $677	19 $386	20 $184	21 $147
22 $147	23 $156	24 $156	25 $156	26 $147	27 $147	28 $147
29 $147	30 $403

Su	Mo	Tu	We	Th	Fr	Sa
		1	2 $451	3 $165	4 $165	5 $165
6 $165	7 $493	8	9 $505	10 $309	11 $156	12 $156
13 $304	14 $392	15 $392	16 $392	17 $286	18 $147	19 $118
20 $118	21 $125	22 $125	23 $125	24 $118	25 $118	26 $118
27 $118	28 $125	29 $125	30 $125	31 $118

AC Hotel by Marriott Palo Alto

Prices for AC Hotel by Marriott Palo Alto

Monthly average prices

About this property

Location

Room options

Deluxe Room, 1 King Bed, Terrace

Room, 1 King Bed (Mobility Accessible, Tub)

Deluxe Room, 1 King Bed, Corner

Room, 2 Queen Beds

Room, 1 King Bed, Mountain View

Deluxe Room, 1 King Bed

Suite, 2 Bedrooms

Room, 2 Queen Beds (Hearing Accessible)

Room, 2 Queen Beds, Mountain View

Room, 1 King Bed

Guest reviews of AC Hotel by Marriott Palo Alto

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about AC Hotel by Marriott Palo Alto

Prices for upcoming dates