SpringHill Suites By Marriott Charleston Airport & Convention Center

Limited parking. Breakfast fair.

The only thing we didnt like was it didnt have an indoor pool or jacuzzi. No vending machines. Better breakfast. Otherwise excellent very accommodating.

Beautiful facility, friendly staff, great location. Only complaint is no hot tub.

Extremely nice for the price. AC worked great! Nice gym and outside pool.

The staff was helpful and friendly. Breakfast was good, and the fitness center was great.

Pool was very small and in the parking lot. There was a smell in the hallways of masked urine and my room smelled like man's cologne. Neiter was super overpowering, but I don't think I'd stay again. The people were great.

Amazing staff! Greeters actually smile & look @ you & not their phones. Breakfast is simple & staff replenishes quickly & keep tables clean for next guest. Could use a larger parking lot. Restaurant right next door😋. Only minor flaw is the influx of trash left in hallway by guests for pickup. Staffing is an issue everywhere. Hopefully it will improve to have small pickups for cleanliness. Otherwise fantastic facility & staff. Highly recommend esp women traveling solo.

Good hotel ! friendly staff and ample parking as long as it's not too late in the day. The street is rather dark so prepare to use headlights or you will miss the entrance. Next to a amphitheater but when I stayed there, there was no disturbance. Nearby dining options and close to the expressway. The room was clean and it got cold quickly. Def. recommend

Wonderful hotel. Looks newly remodeled. Friendly staff. Loved it! Our family of 4 stayed here for a visit to Charleston. Hotel was clean, big rooms and well layed out. They have only an outdoor pool that was pretty cold as we traveled in October. We used it anyway!

Excellent stay, however, it advertised an onsite bar. The bar is there, but not staffed or open! 😏 Other than that, I loved the cleanliness, comfortable bed, good water pressure in the shower, yummy hot breakfast...only thing missing is the bar! 🍻 We would definitely stay here again.

The hotel is clean and quiet, and the staff are friendly. I would certainly recommend it.

Really clean and close to the airport. Front desk clerk was very accommodating as we checked in after midnight.

It was spotless!! Very clean.

Other than the Florida cockroach “palmetto bug” running around in the bathroom the hotel was good. They need an exterminator though

Very clean and large rooms

Have a lot of bed bugs I can’t sleep well I don’t know how to change my room

It wasn't completely clean; this hotel is new, and I'm surprised by how quickly they are damaging it.

Clean clean clean, Great staff,buffet breakfast was comparable to a 5 star hotel. Pool and overall location.

Very clean hotel.

The facility was very clean.

The stay went well except for the air vent being loud causing us the inability to remain sleeping throughout the night. However, I would stay here again.

Good stay. WiFi wasn't that good, but rooms were nice.

Awesome hotel!! Great staff, food, and accomodations!! The only concern centered around electrical outlets that were either not working properly or there simply weren't enough in needed areas. As we were getting ready for a wedding, it was difficult for all 3 of us to navigate use of appliances in order to get ready.

Our room was unfortunately above the pool and outdoor patio. We listened to screaming children and loud patrons well past ten every night. Was difficult to arrive well rested for our work function under these conditions.

The room was spacious. It was. Wry clean and well laid out. And close enough to the airport for a short ride but not so close you would hear the traffic. And if you rent a car, it is minutes from downtown Charleston and other attractions.

Noisy kids in the room above didn’t help. Overall, it was a nice room with comfortable beds, nice sitting areas. Refrigerator not very spacious. But staff put our ice packs in their freezer.

Room was very nice. Area was very nice. If the air conditioner didn't squeak the room would have been amazing.

Although the common areas (lobby, breakfast room, fitness room, pool and patio), as well as the room itself, were very nice - clean and updated - the beds/mattresses in our room were THE WORST!!! My husband slept on the fold down (futon-style) sofa, which was only marginally better than the beds, but we both woke with sore backs from the lack of proper support. The mattresses were very squishy - almost lumpy - it made me wonder if Marriott Corporation sends all of their old, broken-down mattresses to this hotel!! (To be fair and honest, the linens were lovely!) Pillows were just ok - kind of crinkly and lumpy. This was the third hotel/VRBO home we stayed in on this trip, and the only one that had objectionable bedding. If you have ANY type of back or joint issues, DO NOT stay here!!!.

The food was great and so was staff but the rooms are dark . It’s a bit of an annoyance to have to walk around turning on 4 different lights just to be able to see in the room .

Clean hotel with friendly staff. Delicious breakfast. Large rooms. Only con is bathroom doors are frosted glass rather than solid panel which causes whole room to light up if someone uses it at night.

Hotel was nice, front desk staff was great however breakfast staff was rude & always looked very unhappy. They have meat hot choices but nothing vegetarian. No bread to toast upon asking them they won’t answer you nicely. Rooms were fine, good size. Overall good stay.

Great place to stay and the staff was great. Only downside is their are no restaurants within walking distance, but a short drive or uber will suffice.

Excellent friendly customer service

We did not have a good experience at the hotel. We arrived late (between 2:30-3:00 am) after a long drive. I stood in the loby for 15 minutes waiting to check in. The clerk was nowhere to be found. There was a sign on the counter that read the clerk was off helping another guest and would be right back. My wife finally called the hotel to see if anyone would answer. After ringing several times, the clerk finally came out from the back to answer the phone. It was obvious that he had been sleeping in the back. No information was provided on the breakfast so we came down too late to eat. When we got to our room, there was not enough sheets and blankets for everyone. I booked a room for four guests but there was only one additional set of sheets in the room. Due to being exhausted and honestly not wanting to deal with the sleeping clerk again, we made due with what we had. On a positive note, the room was clean. With our experience I would not stay there again and could not refer a friend to stay there.

This hotel is first rate in every respect. Spotless everywhere and a smooth running machine in all aspects relevant to a hotel experience: frontdesk, friendliness, and pleasantness of each room, good breakfast, lovely, swimming, pool and terrace for guests, check in/check out process really quick and clean every time!). But what stands out is the efficiency combined with all-encompassing friendliness that the staff exhibits at every turn: housekeeping, breakfast, staff, ground staff, building maintenance, the front office and behind the front desk. In particular, among others, Mr. Tom of the night staff and Miss Tiffany on the front desk daytimes. stand out Bravo to them, and to all the “unnamed“ staff who made my two days on their property a real chance to catch up, recuperate, and set into motion my business matters for several days to come. Of course, usually you do not get an entire staff hierarchy from top to bottom and bottom to top working in unison toward collective goals: any staff hierarchy functioning so wel as the one herel, there has to be a gal or a guy at the top setting the right tone and executing her/his GM role with both openness and the alacrity of authority that sets and keeps the pace and direction of the whole staff as well as each of its parts. The GM at this property is such an example. Again, bravo to each and all working to make this property a really stellar light in the Marriott Bonvoy firmament.

The hotel was superb. Well taken care of. The women at the front desk were freaking awesome. Our room was clean, spacious and the bedding was really nice

The staff is what make this property so amazing. Tiffany at the front desk is an absolute gem!!!!

The lady at the front desk was not very friendly both upon check-in and another stop a few hours later to ask a question. But other than that, we enjoyed our stay.

**Title:** Disappointing Stay at Marriott Charleston Airport – Rude Staff and Lack of Platinum Benefits My wife and I recently stayed at the Marriott Charleston Airport and Convention Center on February 17, 2025, and unfortunately, it was one of the most disappointing experiences we’ve had at a Marriott property. As frequent guests and loyal Marriott Platinum members, we expect a certain level of service and professionalism, but this hotel fell far short. The morning desk clerk was incredibly rude and lacked basic decorum for her profession. She was dismissive, disrespectful, and showed no regard for our Platinum status. Despite being entitled to a 2 PM checkout as part of our benefits, she refused to honor this request. To make matters worse, housekeeping staff knocked on our door and called our room three times before checkout, which was both intrusive and unnecessary. Additionally, we were not provided with a Platinum welcome gift or even the possibility of an upgrade, which is a standard offering for Platinum and Ambassador members. This lack of recognition for our loyalty was deeply disappointing. The overall service experience throughout our stay was unremarkable and, at times, downright frustrating. The staff’s attitude and the hotel’s failure to uphold Marriott’s standards left a sour taste in our mouths. Given this experience, I cannot recommend this hotel to anyone, especially loyal Marriott guests. Until they address their customer service issues and

Great hotel ONLY issue is that if you have an issue with the reservation they will give you the run around and at the end you will always lose!!! Confirm all information before booking!!!!

Great place to stay and the staff was great. Only downside is their are no restaurants within walking distance, but a short drive or uber will suffice.

For show at North Charleston Coliseum and location could not have been any better for walking

The hotel was very clean with comfortable beds. The staff was very pleasant and helpful. We were only a five minute drive to the Charleston airport.

All good!!

The property is located next to the North Charleston Coliseum. We were able to walk and avoid having to worry about parking. The room was spacious and very clean. We will stay here again.

Very Clean and Professional staff. Lots of parking available. Walking distance to the Performing Arts Center.

Close to airport

Great location without paying the expensive prices to say downtown Charleston, large room and clean. It's about 20 minutes to downtown.

Nice clean hotel very close to outlet mall and a short drive to downtown Charleston

Sketchy area but great facility!

Hotel was nice, front desk staff was great however breakfast staff was rude & always looked very unhappy. They have meat hot choices but nothing vegetarian. No bread to toast upon asking them they won’t answer you nicely. Rooms were fine, good size. Overall good stay.

This is a nice hotel but you don’t get maid service everyday, i.e. we stayed 3 nights and was told upon check in (at midnight) that we would not be staying long enough to get maid service. Ok, I can make my own bed. But we had to call for more toilet paper, towels and coffee twice. Mind you they ran out of room coffee so we didn’t get any of that. They were waiting for the shipment to come in. I’d say that’s poor management. How does a hotel run out of room coffee? The breakfast was awful. Watery eggs and watery sausage, no potatoes or fruit. But there was coffee thank God. All in all the hotel itself was clean but we probably won’t be staying there again.

We stayed in Room 202 and it was very clean and huge! The decor was all updated and it was very comfortable. We checked in a little after 11 pm and Joseph at the front desk was very pleasant and efficient. This hotel is very close to the airport. The breakfast was a bit of a disappointment because at 8:30 there were no more eggs left and they were not replenished. The other hot dishes were also all but gone and not replenished. The room was packed with guests and it seemed like breakfast should have had more a food available. Aside from that, we will stay here again next time we are flying in or out of Charleston.

No bar despite listing. Strange smell throughout.

Stayed here for a night. The room we got was spacious and very clean. Great breakfast options - more than just a few baked goods and juice. Service was prompt and courteous.

The hotel was very nice and quiet. The staff was great. I slept very well. The only downside was the breakfast. The eggs were good and so was the muffin but the sausage was cold and watery, like they were frozen and then only thawed instead of heated. Other than the breakfast, it was a really nice place.

Breakfast was excellent. It exceeded my expectation. Good selection.

Amazing stay. Friendly customer service. Clean rooms and wonderful breakfast.

Best breakfast options I have experienced in the continental US

Excellent stay, however, it advertised an onsite bar. The bar is there, but not staffed or open! 😏 Other than that, I loved the cleanliness, comfortable bed, good water pressure in the shower, yummy hot breakfast...only thing missing is the bar! 🍻 We would definitely stay here again.