Is parking available at the property?

Limited parking is available on-site, and height restrictions apply. No reservation is required.

What type of breakfast is offered and what are the serving hours?

Cooked-to-order breakfasts are available daily from 6:00 AM to 10:00 AM for a fee of approximately GBP 15 per person.

Are pets allowed at the property?

Pets are allowed with a fee of GBP 15 per accommodation, per stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM until 11:59 PM, and check-out is by 12:00 PM. Early check-in and late check-out are available for a fee of GBP 10, subject to availability.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility are not provided.

What is the location of the property in relation to key landmarks?

The property is located within a 5-minute drive of Chester City Walls and Chester Racecourse, approximately 0.4 miles from Grosvenor Park and 3.6 miles from Chester Zoo.

What are the policies for guests staying with children?

Children stay free when occupying the parent or guardian's room, using existing bedding.

Moxy Chester Hotel in Chester, UK

Average nightly price at Moxy Chester by month, last 12 months (USD)
Month	Average price
January	$86
February	$90
March	$87
April	$91
May	$107
June	$107
July	$107
August	$111
September	$110
October	$116
November	$133
December	$116

What guests think

At Moxy Chester, travellers often praise the friendly, upbeat staff, modern design, and canal-side location within walking distance of the centre and station, with many enjoying comfortable beds and a generally well-liked, varied breakfast.

Common frustrations include very limited or occasionally closed parking, noise from renovations, gym music or late bar activity, and rooms that can run hot with air-conditioning controls not always effective. Rooms are modern but often compact with minimal storage, and while cleanliness is usually strong, a few guests reported maintenance or hygiene lapses. Expect a lively, modern base that works well for short stays if you plan around parking and potential noise.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Lively social spaces with bar and games create a fun atmosphere, and a gym is on site. Parking is very limited and sometimes closed due to building works, with occasional noise from events or gym and sporadic lift/gym disruptions.

Related guest reviews

8

Adrian

Jun 8, 2025

·

Stayed 1 night

Good room and facilities. Building work limited spaces in car park

8

Evan

Aug 10, 2023

·

Stayed 3 nights

Good: Comfortable bed, smart, friendly staff, lots of choice at breakfast. Bad: One of the lifts was broken two of the days so the other was snarled up at busy times. Toilet door jammed on my last day (but thankfully just as I was leaving so it wasn’t a big problem). Possibly some cheap workmanship.

10

Robert

Jul 23, 2024

·

Stayed 1 night

Awesome staff, they really make the vibe of the place be as it should be. You will need to arrive a little early as parking could be an issue. Only 1EV charger with 2 ports (7.5KW Max), also those bays are not marked as EV only so its a bit pot luck if your needing an overnight juice up. Rooms clean and have a groovy feel, foyer / bar is right next to the canal so nice and senic :) My pint was surprisingly well priced for a hotel (£5.20), streight forward menu and a damd good breakfast made for a nice surprise. Dog friendly and the internet was snappy! 5 stars and would go there again without hesitation :)

8

Anthony

Feb 3, 2025

·

Stayed 1 night

Nice hotel in a good location though works are going on in the car park outside and the gym was closed. Would recommend though and would stay again especially when the works are complete

2

Stephen

Aug 19, 2025

·

Stayed 1 night

Private party in the hotel with deafening music until 11pm. Everything a bit grubby and uncared for. The car park was closed due to building work. Scaffolding up the side of the building. Staff friendly enough but feels more like a hostel than a hotel.

4

Alix

Sep 14, 2025

·

Stayed 1 night

The hotel was nice and in a great position, however coming home to a nightclub in the reception isn’t what we had planned for when coming back to the hotel after a long day. The music travelled through the walls and was loud even in the room. This partnered with the fire alarm waking us up early, wasn’t the the rest that we had hoped for.

10

Ian

Mar 27, 2025

·

Stayed 2 nights

Central for Chester and easy to walk to anywhere in the City centre. Lots of quirky features which made the hotel fun - pinball machine, games, bright seating, pool table etc. Great value for money and will definitely return.

4

Gareth

Sep 12, 2025

·

Stayed 2 nights

Got informed by txt that car park had limited spaces, not as advertised. Then got a text saying car park closed in March, stay was September. Arrived to find no access to car park and no suitable parking to unload car and check in. Told by staff nearest car park was at the station. No staff volunteered to help with cases so had to cart they the 1/2 miles from the station up a difficult flight of stairs to cross a canal. Got to reception to find staff hunched over a phone giggling at something. No one helped. Staff seemed ill informed about building works and impact on parking. The place resembled a building site. Will not be back at this Marriott hotel! Experience spoiled our stay in Chester!

8

James

Sep 9, 2025

·

Stayed 1 night

Great hotel for a business stay. Shame I wasn’t pre informed the car park was closed for maintenance. Not that much of an inconvenience though. Great stay overall, great nights sleep.

6

Jonathan

May 11, 2024

·

Stayed 3 nights

The hotel is immaculate. Fab decor nice rooms. The thing that let it down for me on my visit was the noise. 6.30am every morning I was woken up hearing booming music and Mr Motivator shouting in his exercises classes in the adjoining gym. The fire alarm also went off twice on the second of my 3 night stay, waking me up. There was also a large group of loud teenagers on a school/sport trip taking over the breakfast area. This was mentioned to reception on checkout and I was advise that the hotel regularly ask the adjoining gym to turn their music down and I was advise to book a double room on a higher floor if I stayed again

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Cleanliness

Most guests find rooms and public areas clean or spotless. A minority reported issues such as bathroom odours, dusty or grubby areas, mould in a kettle, and occasional lapses in servicing.

Related guest reviews

10

Sonia

Nov 3, 2025

·

Stayed 1 night

Friendly, helpful staff, clean room with a view of the canal. Lovely breakfast with a variety of choices. Perfect stay

8

Emily

Dec 27, 2023

·

Stayed 4 nights

Hotel and staff were very nice. Only downside was cups not washed out or replaced in room when being serviced.

6

Carina

Aug 18, 2025

·

Stayed 1 night

The room was not very clean unfortunately and the en-suite smelt of old urine! The bed was like a rock! The breakfast was fabulous for myself and my son after a very bad sleep, serving fresh fruit, cooked breakfast, cold meats & cheeses, yogurt etc.The accommodation was right next to a supermarket for convenience.

8

H

Oct 11, 2025

·

Stayed 2 nights

Nice clean room

8

STEPHEN

Jan 30, 2023

·

Stayed 2 nights

Great location, this modern hotel has a great vibe to it with friendly staff. Limited parking at the hotel so had to park off site. Walls above the bed were very dusty. Summer aircon was disabled and the therefore the room was really hot and uncomfortable.

4

Garry

Aug 11, 2025

·

Stayed 3 nights

We went for a quiet long weekend (Friday to Monday), and were allocated a room on 3rd floor overlooking the reception. At around 8.10am Saturday morning there was banging on the roof and a workmen’s lift going up and down all morning - impossible to sleep in. Complained to reception to be told they weren’t meant to start till 10.30am!!! (We were not warned at all) - they are repairing the roof on building next door. Sunday was ok but same on Monday morning! In addition, the room didn’t get cleaned all weekend - had to ask for fresh towels on Sunday evening as the ones in the room had been left for changing in the shower since Saturday morning! The room is very modern and may suit some, but there’s no wardrobe (just a hanging rail which appreciate is the ‘in thing’ atm), but there was no safe, no fridge, and surprisingly no draws! (We had to keep our underwear in a cases. Staff responded well to our issues to be fair, but generally a very poor experience overall and won’t be stopping again.

10

Elizabeth

Aug 1, 2025

·

Stayed 2 nights

It was amazing, great relaxed breakfast, fantastically comfortable beds, clean and cozy. We’ve actually extended our stay by a night as we’ve had such a nice stay.

10

Kimberley

Mar 2, 2025

·

Stayed 1 night

Staff were welcoming and the hotel was spotless. The location was great for the city centre.

10

JAMES

Aug 15, 2025

·

Stayed 1 night

Very nice clean hotel. Excellent breakfast

4

Damien

Mar 14, 2023

·

Stayed 1 night

Mould in the kettle housing - clearly hadn’t been cleaned in days. Shower sliding door wouldn’t stay closed so had to be held shut while showering. Staff on site were friendly but condition of the room was poor

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AI-generated summary based on recent guest reviews

Rooms

Rooms are modern and comfortable, though many are compact with minimal storage; several note very comfortable beds and some family rooms are spacious. Recurring issues include heat or limited A/C control, occasional noise (gym, bar, slamming doors), and limited in-room amenities like no fridge.

Related guest reviews

8

Alison

Mar 19, 2024

·

Stayed 1 night

It was very hot in the room and the only way to reduce the temp was to open a window. It was then very noisy. The light under the bed was very annoying when staying with a dog - would benefit from being able to turn it off. Otherwise a very pleasant stay. Staff very friendly.

8

Alison

Nov 30, 2025

·

Stayed 2 nights

Great room, lovely modern feeling throughout the hotel and a good price

8

Carey

Oct 29, 2024

·

Stayed 2 nights

The room itself was nice but smallish. There was a comfortable bed and hair dryer which was great. No refrigerator for left overs or snacks from the grocery store (there is a grocery store next door). If you want the hotel breakfast, prepay for it or else you will be charged a lot for it. All in all, I'd recommend the Moxy.

8

Eric Kiam Cheng

Oct 26, 2025

·

Stayed 4 nights

Room is small, and we had issues opening two luggages at one time.

4

Garry

Aug 11, 2025

·

Stayed 3 nights

We went for a quiet long weekend (Friday to Monday), and were allocated a room on 3rd floor overlooking the reception. At around 8.10am Saturday morning there was banging on the roof and a workmen’s lift going up and down all morning - impossible to sleep in. Complained to reception to be told they weren’t meant to start till 10.30am!!! (We were not warned at all) - they are repairing the roof on building next door. Sunday was ok but same on Monday morning! In addition, the room didn’t get cleaned all weekend - had to ask for fresh towels on Sunday evening as the ones in the room had been left for changing in the shower since Saturday morning! The room is very modern and may suit some, but there’s no wardrobe (just a hanging rail which appreciate is the ‘in thing’ atm), but there was no safe, no fridge, and surprisingly no draws! (We had to keep our underwear in a cases. Staff responded well to our issues to be fair, but generally a very poor experience overall and won’t be stopping again.

10

Peter

Mar 2, 2025

·

Stayed 2 nights

Rooms were so quiet that we couldn’t hear people roaming the corridors as you normally get in hotels. The whole hotel was clean and tidy and only a ten minute walk into the centre of Chester plus just ten minute walk from the train station. When we return to Chester we will certainly look at coming back to this hotel

10

Leah

Jan 18, 2025

·

Stayed 1 night

Staff really friendly and helpful, let us check in 3 hours early with no charge! Recieved a free welcome cocktail and an additional free drink for my birthday! Lovely modern hotel, nice rooms, very good powerful shower would definitely stay here again. Only negative is that you can’t change the aircon temperature in the room. It was set at 26 so had to have the window open for our entire stay

6

Kathryn

Mar 8, 2025

·

Stayed 3 nights

Great hotel set up. Only issue was random loud music from somewhere preventing me from resting. Rooms could do with sound proofing!!

8

Vincent

Oct 1, 2025

·

Stayed 1 night

My stay in Moxy Chester was ok. I was unfortunately located on 1st floor right above the gym. The gym often puts reaallly loud music from 8am (sometimes as early as 6:30am) and I could hear the music beats resonating in my room as a background noise. It was at times very annoying when I was still trying to sleep. I would definitely request another room if I come back here.The other thing that I don't understand wih Moxy is that it tends to be a corporate hotel but they don't have proper chairs in the rooms. I don't understand the strategy of the hotel in that regards. If you have to work on your computer, it's very uncomfortable to sit on this stool for hours. In general, hotels suck at having "a normal table with a normal chair at the normal height", which I never understood. Other than that, I had a good time in Chester. The rest of the room was great. The staff was friendly.

6

Jonathan

May 11, 2024

·

Stayed 3 nights

The hotel is immaculate. Fab decor nice rooms. The thing that let it down for me on my visit was the noise. 6.30am every morning I was woken up hearing booming music and Mr Motivator shouting in his exercises classes in the adjoining gym. The fire alarm also went off twice on the second of my 3 night stay, waking me up. There was also a large group of loud teenagers on a school/sport trip taking over the breakfast area. This was mentioned to reception on checkout and I was advise that the hotel regularly ask the adjoining gym to turn their music down and I was advise to book a double room on a higher floor if I stayed again

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AI-generated summary based on recent guest reviews

Service

Service is frequently praised as friendly, welcoming and helpful, with smooth check-in/out and staff resolving issues or offering gestures. A few guests noted lapses or poor communication around parking and building works.

Related guest reviews

8

Catherine

Nov 8, 2024

·

Stayed 1 night

Reception staff Ryan and Jack and the morning staff were very helpful.I was moved to another room because the tv was not working.I was also given a free breakfast.Thanks Bed was great. tv worked in new room. I do have to say though and it is possible covid nose is to blame but the last two times I have stayed at Moxy the bathrooms have smelt a little off.I am a totaly damp expert or plumbing attack dog so it might be worth looking at, but otherwise great.No offence.

10

Jonathan

Aug 18, 2025

·

Stayed 1 night

All of the staff I spoke to were friendly and attentive, they helped me with queries and made the check in / check out process very easy. The room was clean and spacious, and the bed was extremely comfortable. The breakfast in the morning was superb, well worth paying the extra for.

10

David

Apr 21, 2025

·

Stayed 1 night

Friendly staff easy check in

10

Angela

Mar 24, 2024

·

Stayed 1 night

We have stayed here before. Hotel excellent, staff very helpful and pleasant. Location to town excellent. Breakfast varied and very tasty. Highly recommended

10

Paula

Mar 22, 2024

·

Stayed 1 night

From the minute we checked in early ( room was available), staff friendly even got a hello with a smile from man who was checking us in. Good to be seen & great conversation. Helpful with recommendations & promoting Moxy too. Well done.

10

Leigh

Mar 3, 2024

·

Stayed 1 night

Top hotel and top staff. Well run and the staff couldn't do enough for you. For any request, the answer was always yes - and with a smile too. The attention to customer satisfaction and positive vibe made a huge difference to all other hotels that we've stayed in. So, having stayed in hundreds of varying hotels, this has to be the the best yet - this includes the exclusive ones we have stayed in too. As a result, I've taken the time to write a review and have to say Moxy Chester rates top hotel of all my world wide travels due to pure service and whole customer experience. Well done to all of the team as well as the policy makers 👏 👍 😀

10

Samuel

Sep 15, 2025

·

Stayed 3 nights

Very pleasant stay with friendly staff at the Chester Moxy.

4

Gareth

Sep 12, 2025

·

Stayed 2 nights

Got informed by txt that car park had limited spaces, not as advertised. Then got a text saying car park closed in March, stay was September. Arrived to find no access to car park and no suitable parking to unload car and check in. Told by staff nearest car park was at the station. No staff volunteered to help with cases so had to cart they the 1/2 miles from the station up a difficult flight of stairs to cross a canal. Got to reception to find staff hunched over a phone giggling at something. No one helped. Staff seemed ill informed about building works and impact on parking. The place resembled a building site. Will not be back at this Marriott hotel! Experience spoiled our stay in Chester!

10

Will

May 18, 2025

·

Stayed 2 nights

Fantastic staff. Accommodating to my needs. Well go back 👍

10

Chris

Jun 22, 2025

·

Stayed 2 nights

Great hotel and great location. Staff are fantastic

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AI-generated summary based on recent guest reviews

Location

Canal-side setting within a short walk of Chester city centre and the train station, with restaurants and a supermarket nearby. Many found it convenient and pleasant, and some rooms have canal views.

Related guest reviews

10

Kimberley

Jun 27, 2025

·

Stayed 1 night

Nice location next to canal. Convenient walk into town. Staff lovely

10

Allison

Nov 29, 2024

·

Stayed 1 night

Stayed 1 night at the Moxy Chester, having previously stayed at the Moxy in Manchester. Did not disappoint. Set on the canal, easy to reach the centre. Staff were wonderful, lovely relaxed atmosphere. Would definitely stay again.

10

Neil

Apr 18, 2025

·

Stayed 1 night

Family room was very spacious and more like a junior suite. Hotel was clean and in very good condition. All the staff were excellent. Breakfast was very good and ample. Short walk along the water front into the city centre. Very happy.

10

Zoe

Oct 19, 2024

·

Stayed 2 nights

The staff members are friendly and the helpful. The free breakfast offers many choice choices. The location is close to train station and with walking distance to tourist attractions.

10

David

Jul 27, 2025

·

Stayed 2 nights

Good place to stay close to train station and extra car parking at train station when hotel parking full. In easy walking distance along canal towards centre and race course

10

Peter

Mar 2, 2025

·

Stayed 2 nights

Rooms were so quiet that we couldn’t hear people roaming the corridors as you normally get in hotels. The whole hotel was clean and tidy and only a ten minute walk into the centre of Chester plus just ten minute walk from the train station. When we return to Chester we will certainly look at coming back to this hotel

10

Nicholas

Jul 16, 2025

·

Stayed 3 nights

Good location, A/C, great bed, great aesthetic.

10

Ian

Mar 27, 2025

·

Stayed 2 nights

Central for Chester and easy to walk to anywhere in the City centre. Lots of quirky features which made the hotel fun - pinball machine, games, bright seating, pool table etc. Great value for money and will definitely return.

10

Kimberley

Mar 2, 2025

·

Stayed 1 night

Staff were welcoming and the hotel was spotless. The location was great for the city centre.

10

Catherine

Jun 10, 2024

·

Stayed 1 night

The staff make this hotel fabulous. The lad working in reception was such a great guy and everyone we spoke with was very friendly and helpful. The breakfast was one of the best I’ve had, super fresh and tasty. The room was great and the decor was trendy. I would definitely recommend this hotel. 10 mins walk away from the centre but really quiet. When I come back to Chester I will book here.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is widely praised for variety and taste, though a few mention chaotic service, queues for coffee, or late replenishment. Some enjoyed bar drinks and dinner, while others found food average or a cocktail poor.

Related guest reviews

10

Jonathan

Aug 18, 2025

·

Stayed 1 night

All of the staff I spoke to were friendly and attentive, they helped me with queries and made the check in / check out process very easy. The room was clean and spacious, and the bed was extremely comfortable. The breakfast in the morning was superb, well worth paying the extra for.

10

Sonia

Nov 3, 2025

·

Stayed 1 night

Friendly, helpful staff, clean room with a view of the canal. Lovely breakfast with a variety of choices. Perfect stay

10

Garry

Aug 18, 2025

·

Stayed 2 nights

A fantastic 2 night stay. Bed and pillows were comfortable, however there were no drawers for underwear. Great menu selection so we had dinner in the hotel both nights which was really tasty. Bar area was spacious and had a good vibe even though it was through the week. Loads to choose from at buffet breakfast

8

Steve

Nov 27, 2024

·

Stayed 1 night

Nice rooms Great location Good staff Not sure about the breakfast. Admittedly I had breakfast at 9.30 and it finishes at 10.00 but the cooked was poor and the available pastries had seen better days.

10

Paul

Oct 27, 2024

·

Stayed 1 night

Great place friendly staff and good vegan options for breakfast too

8

Claire

Nov 25, 2024

·

Stayed 1 night

A really good impression of the hotel...good service, room was warm, comfortable and ideal for our nightly rate, trumped with a welcome cocktail and breakfast included. Breakfast was impressive and happy with the atmosphere......the only issue I have is with the slamming doors during the night.

10

Janine

Aug 6, 2023

·

Stayed 1 night

Nice hotel. Could do with another coffee machine for breakfast as the queue is very long and slow moving. More breakfast staff needed to clear tables.

4

Ricky

Nov 23, 2025

·

Stayed 2 nights

Noisy and intrusive building/repair work in the floor above from 8am on Saturday and Sunday morning is completely unacceptable. Doesn’t make for a relaxing stay. Also, no proper air con to cool down an incredibly hot room “just open a window”. The “free cocktail” offered was vile.

10

JAMES

Aug 15, 2025

·

Stayed 1 night

Very nice clean hotel. Excellent breakfast

10

william

Nov 26, 2023

·

Stayed 2 nights

Hotel was good 10 minutes walk into city centre breakfast chaotic

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $89	2 $92	3 $118	4 $118	5 $91	6 $112	7 $164
8 $88	9 $91	10 $118	11 $118	12 $92	13 $117	14 $175
15 $85	16 $92	17 $118	18 $118	19 $88	20 $123	21 $577
22 $84	23 $85	24 $118	25 $118	26 $104	27 $152	28 $680
29 $84	30 $100

Moxy Chester

Prices for Moxy Chester

Monthly average prices

About this property

Location

Room options

Room, 2 Twin Beds

Room, 1 Queen Bed

Room, 1 Queen Bed with Sofa Bed

Guest reviews of Moxy Chester

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Moxy Chester

Considering this hotel for your Chester trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21 $163	22 $98	23 $119	24
25 $86	26 $103	27 $148	28 $142	29 $94	30 $107	31 $152