Is parking available at the property?

Free self parking is available on-site. Limited parking is also offered.

What type of breakfast is offered and what are the serving hours?

To-go breakfasts are served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM for a fee, approximately USD 3.25 to 9 for adults and children.

What are the standard check-in and check-out times?

Check-in time is at 3:00 PM and check-out time is at 12:00 PM. Early or late check-in/check-out may be available upon request, and additional charges may apply.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas and rooms. Additional accessibility features may include accessible parking and bathrooms.

Where is the property located in relation to key landmarks?

The hotel is located in a shopping district, just steps from West End Center and a 5-minute drive from Lubbock Christian University. It is 2.8 miles from South Plains Mall and 3.8 miles from Texas Tech University.

Does the property have a swimming pool?

Yes, the property features an indoor pool, which is accessible from 7:00 AM to 10:00 PM.

What are the policies for guests staying with children?

Children stay free when occupying the parent or guardian's room, using existing bedding.

Aloft by Marriott Lubbock Hotel

Average nightly price at Aloft by Marriott Lubbock by month, last 12 months (USD)
Month	Average price
January	US$113
February	US$142
March	US$119
April	US$201
May	US$205
June	US$138
July	US$116
August	US$139
September	US$242
October	US$172
November	US$144
December	US$150

What guests think

At Aloft Lubbock, travelers frequently praise the friendly, accommodating staff and the convenient, walkable location near shopping and dining, alongside a modern vibe and comfortable beds, though reviews also flag recurring maintenance issues affecting facilities and some in-room features.

Guests enjoy the lively bar and social lobby, yet many report broken fitness equipment and a shallow or chilly indoor pool, with occasional closures. Several guests report thin walls, loud AC units, and limited bathroom privacy due to sliding doors and gaps. Cleanliness feedback is inconsistent, with repeated notes about stained carpets or missed housekeeping details versus others finding rooms very clean. Expect a stylish, pet friendly stay in a great location, but confirm gym and pool status and room layout preferences.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests like the lively bar, lobby games, and pet friendly policy. However, reviews repeatedly cite broken gym equipment and a shallow or chilly indoor pool, with occasional closures.

Related guest reviews

8

Laura

9 Apr 2024

·

Stayed 2 nights

I really like staying here overall. My one complaint is that for the price I’d at least expect a fitness center with working equipment. I’ve stayed here twice now and the treadmills and bike have not been functional for at least 8 months. Are they even planning to fix these?

4

Allison

23 Apr 2025

·

Stayed 5 nights

The service was ok.Staff could communicate a little better with each other,I will say when I had an issue Jackson was right on it.The hotel is a little ran down can stand some cleanup. There were several areas that were dirty in the hotel and room.There were several pieces of gym equipment that did not work. There’s also a language experience. None of the service maids could speak and understand English

8

Allison

9 Sept 2025

·

Stayed 2 nights

We have stayed there several times, dropping our son off or visiting him at Texas Tech. Hotel is clean and comfortable with a lively bar for a drink at night. Only complaint is the outside patio could use a little cleaning and attention. It’s close to shopping complex and on the safer side of town. It’s our go to hotel when we are in Lubbock.

6

Robin

20 Feb 2024

·

Stayed 3 nights

There was no coffee available downstairs except for the little room coffee makers. Hotel seemed worn and dirty, in general. Back door would not open with key. Treadmills were out of order. Stayed here in past and was pleased, but this time was not great!

4

Darcy

13 Feb 2025

·

Stayed 1 night

I run every morning, so gyms are a must when I book a hotel. This hotel said they had a gym but when I got there, all treadmills were broken. One staff said it was a problem with an adapter and could have it fixed. In the morning, I learned they have been broken for over two years but never replaced. In addition, the back entrance door was broken so no one could get in- had to walk all the way around. Poor management

10

David

18 Feb 2024

·

Stayed 1 night

Very nice facility, nice bar, lounge and fitness area. Could benefit from a more useful indoor pool- the pool is decent for young children.

2

Chris

27 Dec 2025

·

Stayed 1 night

Check-in took a half hour with no one in line. Just me. I picked this place because they had a decent looking fitness center. All I want it a short run on the treadmill before getting on the road. They have 6 cardio machines. Well, they have 5 large paperweights and a sort of may work when it wants to elliptical. Water in the gym doesn’t work. Their solution is a pass to the gym nearby. I don’t want to deal with the time it takes to go to another location or th liability forms at Trufit. I’ve previously been a pretty loyal Aloft customer due to a minimum expectation of standards. That’s why chains exist, after all. This stay has been enough to destroy that expectation.

8

Brian

7 Apr 2025

·

Stayed 2 nights

One of the reasons we booked here, is because they had an indoor pool. No t sure if the pool heater was broke or if they even had a pool heater. The water was just as cold as it was outside, and there was a freak snow storm with high winds.

4

Rosa

6 Mar 2023

·

Stayed 1 night

Hotel location was ideal. Kids were excited to swim but found out upon check in that there pool was under maintenance for over a month. Very disappointing. Front desk was also very unfriendly. No rooms were available when we came to check in and had to wait over an hour before a room was available.

2

April

2 Sept 2024

·

Stayed 1 night

I stay in Lubbock and just wanted to do stay cation for my son so he could swim and asked her if the pool was open a she said yes payed for the room went to get ready to go swim and that when I see a note on the door that says close for maintenance. So I went and told her that was the whole point of me running it I wouldn't have paid for the room if she would have told me it was close but she said it was open so I wasn't going to stay there if I couldn't swim so need to know how I get my refund or get me a room there when the pool is open?????????

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Cleanliness

Feedback is mixed: many found rooms clean, but numerous reviews mention stained carpets, dirty floors or fixtures, and housekeeping misses in rooms and public areas.

Related guest reviews

4

Deanna

8 Apr 2025

·

Stayed 2 nights

This hotel was not maintained as it should be especially for the price for the rooms. The carpet was stained, tile floor dirty, light switch fell off the wall, and the shower head dripped continuously. The best thing was the location.

6

Heather

2 Nov 2025

·

Stayed 1 night

The staff was amazing at the front desk and at the bar. The room was definitely not very clean. There was a used bandaid stuck to the bed platform. When I went to retrieve something from the floor between the bed and the wall I noticed how filthy the floor was. We had just spent two nights at an Aloft in Round Rock and loved it so much we thought we would try one in Lubbock. Sadly disappointed at the cleanliness.

4

Suzzane

30 Jun 2025

·

Stayed 2 nights

This hotel is dirty! Our bedding was dirty and there were a ton of scratches on the doors from animals being locked up. Zero bathroom privacy and the cement look gives prison vibes. Won’t stay at an Aline again after this experience. Pool was gross too!

6

Marina

30 Mar 2025

·

Stayed 2 nights

The hotel cleaniness was very below average compared to othe hotels I have stayed at in the past. All carpet in the hotel was stained and had a smell. This was in common areas and in our room. Our bathroom floor had been mopped with a dirty mop. It seems like the floor was sticky and wasn't swept before it was mopped. Felt like I needed to wear shoes each time i walked to the toilet part of the bathroom. Majority of the lights didn't work in our room. The only lights that worked were the toilet light, light around the bathroom mirror, and one light by our bed. While we were getting things together to check out hosuekeeping knocked on our door and quickly opened it. Thankfully we had our security lock on. She asked if we were chekcing out today which I replied yes and she said she wouod come back later. My husband and I were confused because she should have this information and shouldn't barge into a room like that. The staff was friendly and helpful at the front desk but we will not be back due to cleaniness.

4

Tina

27 Jul 2025

·

Stayed 2 nights

The staff was great. The facility was very dirty.

4

Nathaniel

7 May 2023

·

Stayed 1 night

The “brand new” hotel was filthy. Public restrooms were “just cleaned” but there was brown matter smeared on the walls. Our room was dirty crumbs and dead bugs on the floor and what appeared to be boogers and who knows what else on the shower wall.

6

Danielle

18 Aug 2025

·

Stayed 1 night

Not enough plugs for phones, dirty carpets, uncomfortable beds,

6

Christina

5 Aug 2025

·

Stayed 1 night

The hotel halls have big stains on the floor making the appearance of the hotel really dirty. Our room could have been cleaner, my husband found a hair in the shower. The rug in our room had stains on it. There was also a small stain on my pillow. Absolutely loved the Dry Bar shampoo/conditioner and the blow dryer! Made me feel like I had just walked out of a salon! Staff was friendly also! Would stay again if it was a bit cleaner.

10

Chamarie

7 Jul 2025

·

Stayed 1 night

The fabrics on searing area were really dirty

6

Jeffrey

25 Aug 2025

·

Stayed 2 nights

Nice location! Friendly and helpful staff. Close to shopping and restaurants. Kinda odd not having an actual wall for the bathroom and no locks on bathroom doors. You can see through small opening from room into the shower area. There are no hooks to hang towels on. Carpets throughout hotel need to be replaced (or at least cleaned). It would be really nice to provide some fresh brewed coffee in the lobby for your guest.

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Rooms

Rooms are modern with comfortable beds, but several guests report thin walls and door slams, compact layouts, AC noise or leaks, and limited bathroom privacy from sliding doors and gaps.

Related guest reviews

8

Charles

2 Dec 2024

·

Stayed 1 night

Great hotel in a really good location. Room was clean and very nice. One thing to take note of: Make sure your window shades work! They’re electronic, so they go up and down via a remote. My remote didn’t work so my blinds were wide open. Not an issue at night but it was a huge issue in the early morning when I’m trying to get that extra bit of sleep and the sun is beating down on me. But that’s my only issue.

8

Deanna

22 Oct 2023

·

Stayed 1 night

Hotel is very much a modern look. Exposed duct work and pipes in halls and common areas. We did not like the sliding doors to bathroom and toilet area. Wall not to ceiling for sink/shower area. And showers sprayed all over the bathroom floor as curtain wasn’t long enough and no towel hooks for any towels at all. It was clean and convenient although a bit noisy from other guests.

8

Troy

31 Aug 2025

·

Stayed 2 nights

The room was modern. Was perfect for my trip. The only downside was the AC flooded part of my room, staff brought me towels to clean it up (I cleaned it not them). The cleaning crew didn't refill my coffee, creamer or sweetener and I was without coffee the 2nd day. Overall nice place for the price.

6

Kay John

31 Oct 2025

·

Stayed 2 nights

The rooms were small, but bed was comfortable. We had to ask for bath towels and there was no iron or ironing board in the room. The entire hotel seemed a little in need of new paint and carpet.

8

Michael

21 Oct 2025

·

Stayed 1 night

Nice room but weird gap in the shower wall. You can see in from the room.

6

Chris

23 Sept 2025

·

Stayed 1 night

AC unit was so loud even ear plugs didn’t help. Walls are thin so you hear everyone in the hallway and the doors slam shut. Beds were comfy. Overall it was ok but I probably wouldn’t stay there again.

2

Tammy

23 Jun 2025

·

Stayed 1 night

Booked a handicap accessible room. Online, it did not say pets allowed in that type of room. When we arrived, we were switched to a nonhandicap room. Pet hair was on the carpet by the bed, and my daughter and I woke up with an allergic reaction. Told the manager in the morning; she was very unphased by it. She said pets are allowed in all the rooms so it should have said that on the handicap accessible rooms as well. Also not a good place to stay for any privacy within the room. We have older kids, and there are large gaps in the wall that joins the bathroom to the bedroom, so you cam actually see in where the shower area is. Anything happening in the bathroom carries into the bedroom, i.e. lights, sounds, smells, steam, etc. Manager said this is their "loft concept". Lastly, they didn't give us a towel for each person in our family, and the shower door did not stay shut, leaking water out on the floor.

4

Juliet

20 Dec 2024

·

Stayed 1 night

There is no privacy from the bathroom to the room. The space is very noisy. The sliding door did not shut to the bathroom. The floor turned our socks brown. Very overpriced for the quality of the room. My friend stayed in a separate room and her window had a huge crack in it. The windows are made of plastic like material.

10

Jeremy

16 Dec 2025

·

Stayed 1 night

Hotel was great, has kind of a new age industrial vibe. Bed was comfortable, shower pressure was great. Fridge was nice to have. Is in same parking lot as outlet stores and a Costco, plenty of places to walk to and eat.

8

Samantha

22 Sept 2024

·

Stayed 1 night

Stay overall was very nice, clean rooms and great service and the overall vibe of the hotel is great. My only complaint is the rooms have clearly been remodeled, and the existing electrical wiring did not seem to match the remodel layout, and rather than attemping to remedy that, that there were confusing switches and plugs to just, go around it? Initially i thought the bathroom light did not work, turns out it was just a switch next to the front door, rather than in the bathroom, and one of the bathroom switches turned on a bedroom light? Very strange, but didnt make the room hard to sleep in or less accessible. Would definitely still be willing to stay here again personally, but im sure that may annoy some others.

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Service

Service is frequently praised as friendly, welcoming, and accommodating, with quick problem resolution at times. Some guests experienced slow or inconsistent check in and occasional staff miscommunication.

Related guest reviews

10

Michael

22 Apr 2024

·

Stayed 1 night

Great stay. Enjoyed the pool. Has a bar and the entrance is beautiful and fun. The managers up front jackson and lizzy were so amazing and kind. When we would ask for help they were more than willing to help us. Only concern was when we called front desk late at night we were left on hold for long periods of time. Otherwise good experience

10

JaLyn

11 Nov 2024

·

Stayed 1 night

The staff was very accomodating and did a great job to ensure we had a good stay

2

Rose

16 Oct 2023

·

Stayed 1 night

Our trip was a last minute/emergency trip. We managed to make a reservation two days before we required the stay. This was a bereavement situation. One hour before we arrived, I received a call from a giggly girl at the desk of this hotel, telling me they could not honor our reservation. A flimsy reason (maintenance/cleaning? issue) was given. We were told we could stay at The Sleep Inn (one which had horrible reviews) if we wanted. No supervisor at the Aloft was available to speak with. How unprofessional for a, supposedly, upscale place.

2

Lance

9 Aug 2025

·

Stayed 1 night

One of the worst hotels I have seen. Rude staff and run down hotel. Will not return.

10

Yvonne

20 Apr 2025

·

Stayed 2 nights

Had a minor issue with the ac on the first of two nights at the property, staff was super accommodating and had us moved to a different room the second night without hassle. Two of the attendants working the front desk that I interacted with were phenomenal- very personable and friendly.

6

Verone

10 Nov 2024

·

Stayed 1 night

Check in was terrible

10

Curtis

23 Jun 2025

·

Stayed 1 night

The gentleman at the front desk was very helpful. Very nice and made our stay amazing. His staff was on point as well

10

David

26 Nov 2025

·

Stayed 1 night

Wonderful service at check in. The person who greeted us was so personable and kind. He is a true asset to your hotel.

10

Rhonda

26 Dec 2025

·

Stayed 1 night

Super friendly staff, no pet fee, well designed rooms, and great location

10

Scott

19 Jun 2025

·

Stayed 1 night

Jack and team operate the best property in the country.

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Location

Widely complimented for being walkable to outlets, restaurants, and shops, and generally felt safe and convenient for Texas Tech visits or road trips.

Related guest reviews

10

Michael

28 Sept 2025

·

Stayed 2 nights

Very clean. Perfect location!

10

Daniella

27 Mar 2024

·

Stayed 1 night

Great location and really nice hotel in Lubbock.

10

vickie

14 Sept 2024

·

Stayed 1 night

Pet friendly, people friendly and a great location. Be sure & eat at Walk Ons!

10

Robin

21 Jun 2025

·

Stayed 1 night

Fantastic place to stay in Lubbock. Walking distance to shopping area with many dining options. Would definitely stay here again. West-facing rooms give a fabulous view of the unforgettable west Texas sunsets.

8

Loyd

12 May 2025

·

Stayed 1 night

Great place to stay. Walking distance to so many places.

10

Rita

16 Aug 2025

·

Stayed 1 night

Great spot with shopping & eating close by

10

Emma

27 Feb 2023

·

Stayed 2 nights

Nice clean hotel in a good area! Room was great!

10

Jeremy

16 Dec 2025

·

Stayed 1 night

Hotel was great, has kind of a new age industrial vibe. Bed was comfortable, shower pressure was great. Fridge was nice to have. Is in same parking lot as outlet stores and a Costco, plenty of places to walk to and eat.

10

Jesus T.

7 Dec 2024

·

Stayed 1 night

The hotel is in a great location. Quick access to shopping and a variety of restaurants and coffee shops!

10

David

22 Sept 2024

·

Stayed 1 night

Walking distance to a ton of restaurants. Quiet as it in not next to a freeway. Nice.

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Dining

The on site bar is popular, but breakfast is paid, limited, and sometimes out of items; there is no full restaurant, so many guests dine nearby.

Related guest reviews

10

John

16 Oct 2024

·

Stayed 4 nights

All of the staff was very nice/kind. The bartender (Alisha?) was a bit snippy at first, but she then warmed up and was a pleasure to speak to. That said, we were told the hotel was out of several items on the breakfast and dinner menus. This included cheese for the burgers, wings, fries, and waffles. Additionally, the water pressure for the sink in our room (room 432) was exceedingly low. However, the water pressure in the shower was fine.

8

David

26 Dec 2024

·

Stayed 1 night

The place was clean very nice, you had to pay extra for breakfast, if i have to pay im foing to somewhere i have more to choose from. But overall good place.

8

Retha

3 Apr 2024

·

Stayed 6 nights

I liked the area where the hotel is, next to a shopping center and we would walk to get coffee and breakfast. What i didnt like was that it was advertised as having a bar and restaurant... well they had a bar.. sort of and not restaurant.. it was microwave food like kraft mac n cheese in a cup for $5.. so i wasnt real.happy with that.

10

Cassandra

22 May 2025

·

Stayed 1 night

I specifically liked how inviting the hotel was with its modern and uplifting atmosphere and no kids in sight. Pool table in the lobby next to the bar. Clean rooms. Shopping just a couple of minutes away. Everything we did was only a few minutes from each other. Hotel staff went above and beyond.

8

Stacie

10 May 2024

·

Stayed 2 nights

We liked the bar downstairs, wish it would have offered more options for breakfast and it was not free.

10

David

18 Feb 2024

·

Stayed 1 night

Very nice facility, nice bar, lounge and fitness area. Could benefit from a more useful indoor pool- the pool is decent for young children.

10

Fernando

17 Oct 2024

·

Stayed 1 night

Me and my wife enjoyed been able to come down to the lobby and have a drink at the bar and conversate in one of their tables.

10

Gracie

15 Jun 2025

·

Stayed 2 nights

Nice friendly,clean hotel With bar 🍸 and so very close to the outlets ,cotsco and restaurants! Highly recommend!

10

Jeanne

8 Aug 2025

·

Stayed 3 nights

Wish they provided breakfast.

10

Alyssa

3 Jun 2025

·

Stayed 2 nights

The property had a fresh look and great staff. The bed was incredibly comfortable and Trudy the bartender was welcoming and offered great martinis and made the environment fun.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4 $146	5 $144	6 $347	7 $441
8 $135	9 $135	10 $135	11 $135	12 $135	13 $136	14 $135
15 $135	16 $136	17 $135	18 $136	19 $135	20 $135	21 $136
22 $136	23 $136	24 $136	25 $214	26 $367	27 $136	28 $136
29 $136	30 $135

Su	Mo	Tu	We	Th	Fr	Sa
		1 $136	2 $136	3 $135	4 $136	5 $136
6 $136	7 $136	8 $136	9 $136	10 $165	11	12 $273
13 $136	14 $136	15 $135	16 $135	17 $155	18 $152	19 $156
20 $116	21 $116	22 $116	23 $116	24 $116	25 $116	26 $116
27 $116	28 $116	29 $116	30 $116	31 $116

Aloft by Marriott Lubbock

Prices for Aloft by Marriott Lubbock

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Roll-In Shower

Room, 2 Queen Beds, Roll-In Shower

Room, 1 King Bed

Room, 1 King Bed, Hearing Accessible

Room, 2 Queen Beds, Hearing Accessible

Room, 1 King Bed, Hearing Accessible (Mobility Accessible with Bathtub)

Room, 2 Queen Beds

Guest reviews of Aloft by Marriott Lubbock

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Aloft by Marriott Lubbock

Prices for upcoming dates