Is parking available at the property?

Yes, free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

A complimentary local cuisine breakfast is served daily from 7:30 AM to 8:30 AM.

Are pets allowed at the property?

No pets and no service animals are allowed at this property.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM until 10:00 PM, and check-out is by 11:00 AM. Late check-in may incur a fee of 50% of the room rate for arrivals between noon and 3:00 PM.

Is there an airport shuttle service available?

Yes, airport shuttle services are available; however, specific pricing and arrangements should be confirmed with the property.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities in public areas.

What is the location of the property in relation to nearby attractions?

The property is located within a 5-minute drive of Tabacon Hot Springs and Arenal Volcano National Park, approximately 2.2 miles from Los Lagos Hot Springs and 2.8 miles from Baldi Hot Springs.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available for guests, with seasonal availability.

What are the policies for guests staying with children?

Children are allowed at the property, but they may not be eligible for complimentary breakfast.

What are the policies regarding extra beds and cribs?

The property does not provide information on extra beds or cribs. Guests should inquire directly with the property for specific needs.

Arenal Roca Lodge & Bungalows

What guests think

At Arenal Roca Lodge & Bungalows, guests consistently praise the spectacular direct views of Arenal Volcano, generally friendly and helpful staff, and a simple but satisfying included breakfast, making it an affordable, nature-forward base for visiting nearby attractions.

Rooms are spacious but rustic and dated, and many guests mention thin walls, traffic noise, and limited storage or hooks. Cleanliness feels mixed: several reviews report ants or other bugs indoors and inconsistent housekeeping, while many others found the lodgings tidy. Operational issues arise at times, including slow breakfast service on some mornings, pool closures, and a few reports of theft alongside a lack of in-room safes. Expect a simple, nature-forward stay rather than full-service resort polish.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Parking is easy, while the pool’s availability is inconsistent (closed or drained during some stays). Several guests also noted there are no in-room safes.

Related guest reviews

6

Marco

1 Jan 2025

·

Stayed 1 night

false advertising the hotel does not have a pool

10

Saudi

27 Jun 2025

·

Stayed 2 nights

Beautiful view of the volcano through big room windows. The rest is basic no frills. The breakfast was great! We also took advantage of the massages available right in your room for a reasonable price.

8

KATHLEEN

22 Feb 2025

·

Stayed 3 nights

Rustic hotel near Arenal volcano and downtown La Fortuna. Good breakfast. Friendly staff. Ample parking.

10

Bobra

11 May 2025

·

Stayed 2 nights

We booked in the cabins/villas and our room overlooked the Arenal volcano! The room was MASSIVE, very clean, modern bathroom, and the bed was comfortable. If you are going to either Arenal and/or La Fortuna, stay HERE. There are regular rooms in the hotel building, but the extra bit for the cabin was the best. The free breakfast was delicious, plentiful, and cooked to order. The WiFi worked well. Staff was very friendly and helpful, and spoke enough English to do the job. Shout out to Restaurant 1 block away - Raul Castano - fabulous dinner also facing the volcano.

6

Cynthia

10 Jan 2025

·

Stayed 4 nights

I chose this hotel for the view, pool & surrounding area. I was disappointed that there wasn’t a closet or anywhere to hang your clothes, not even a hook in the bathroom. This became a huge problem because it poured rain the whole time we were there so our clothes were wet. Also, the day we arrived I went to get pool towels from the office & walked down the hill to the pool only to find it drained & the 4 lounge chairs locked up. Why didn’t the employee tell me that? The employees were all very nice but there seemed to be a lack of communication going on between them. Lastly, if the Lidge does not have at least 4 rooms booked, you cannot eat breakfast there. You have to walk down the hill to their restaurant across the pond. It’s a guessing game each day where you will be eating breakfast.

8

Gilberto

2 Apr 2025

·

Stayed 2 nights

Great view. Large room. Close parking and safe area. Away from the crowds.

8

Leslie

13 Mar 2025

·

Stayed 3 nights

Clean motel with comfortable beds, plush towels and AC. Staff is super friendly and helpful. Delicious breakfast with 3 options to choose from that include coffee and juice. Ample parking Pool is clean but inquire as to which days they empty and refill so as not to plan an afternoon poolside in an empty pool 😊 conveniently located to LaFortuna and many activities it is close to main road so noise may be an issue for some

10

mehran

27 Jan 2026

·

Stayed 2 nights

The address is confusing since it is to the next door property but we eventually found the place it. It is nice please, 10 to 45 minutes drive to any thing you need, easy parking. Nice and friendly staff. Breakfast was good enough.

10

Rachel

20 May 2025

·

Stayed 1 night

View was excellent!!! The property was beautiful. Pool was closed but we weren't told that, so we hiked over there and had to hike back. Otherwise it was a great time

2

RACHITA

19 Feb 2025

·

Stayed 3 nights

Valuable items stolen from Room 20! Note that this hotel does NOT provide any locker box or in room safes. We started off nice in a pleasant location. The next day when we returned from sightseeing highly valuable and hard to replace items had been stolen from our suitcase! Housekeeping and maintenance — to fix leaking toilet - had been in the room while we were away. When we called the police to report this the hotel receptionist came in and kept telling us we must have lost the items since we had no “proof” that theft occurred! He said it was our word against his! That made a bad experience horrible. And because of this episode we checked out a day earlier than planned and requested hotel manager to refund at least the one night. No response!!

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AI-generated summary based on recent guest reviews

Cleanliness

Rooms are often described as clean, but reports of ants/bugs, occasional shower cleanliness issues, and missed or inconsistent housekeeping appear across reviews.

Related guest reviews

10

Victoria

23 Nov 2025

·

Stayed 4 nights

Delicious and healthy breakfast, clean cabin with view of volcano (although it was mostly covered by the cloud when we were there). It was a bit noisy with car noises as it faces a road, so ear plugs are a must if you are a light sleeper.

10

Steven

11 Nov 2025

·

Stayed 2 nights

Beautiful view, great location, huge room, very clean, great sfaff!

8

Magnus

22 Apr 2024

·

Stayed 2 nights

Nice and clean rooms. Big and comfortable bed. AC!

8

Tiana

25 Mar 2025

·

Stayed 5 nights

The staff was very hospitable and kind. I had a difficult stay in my bungalow because there were so many ants. Geckos would poop and ants would come and it was a huge ongoing problem. The bungalows are very rustic. It’s freezing at night event in the high 60’s because there is nothing between you and the forest except some wood paneling. When it rained it leaked through the roof. It wasn’t the most comfortable stay. The cycaidas were so loud and the geckos chirps….its definitely for a certain type of person and that person wasn’t me.

10

Maria

23 May 2023

·

Stayed 1 night

Lots of value for the cost!!! Super clean, spacious, and comfortable cabins. They have an amazing view of the volcano from the big windows. All the staff was super attentive and kind. We paid almost four times as much for a hotel room that wasn’t as nice before coming here. We wish we would’ve found them sooner! We will highly recommend them to friends and family.

4

Xiaoying

13 Mar 2025

·

Stayed 3 nights

Here's a balanced and detailed review based on your feedback: Title: Great Staff & Views, But Rooms Need Serious Improvement I had a mixed experience at this hotel. On the positive side, the staff was incredibly kind and helpful, always ready to assist with any requests. The view from the room was fantastic, and the breakfast was a highlight—great selection and quality. However, the condition of the room was disappointing. It felt very old and poorly maintained. The shower was not clean, and there was no closet or drawers for storing suitcases or clothes. There wasn’t even a single hook in the entire unit to hang towels or clothing. The bathroom had no counter space, and the sink was outdated. The bed was uncomfortable, with insufficient pillows, and the lighting was poor—just one white ceiling light that made the room feel cold and unwelcoming. Overall, while the service and views were great, the hotel needs serious updates to make the rooms more functional and comfortable.

6

Mary

18 Apr 2025

·

Stayed 3 nights

We were there 3 nights and several times we requested the room to be cleaned and it never was, which is especially important due to the requirement to put toilet paper in the bin. Our toilet was not working properly and they never fixed it. The walls are very thin and neighbors and the road were noisy.

10

Alejandra

31 Jul 2023

·

Stayed 1 night

Extremely clean.

10

Monica

18 Jul 2025

·

Stayed 2 nights

Large, clean, comfortable rooms with a great view at a great price. Close to everything, delicious breakfast.

2

Mahnum

24 Jul 2025

·

Stayed 2 nights

We had high hopes for our stay at Arenal Roca Lodge, but unfortunately, our experience was extremely disappointing and concerning from the moment we arrived. Within just two hours of checking in, our room was overtaken by a swarm of large flying ants, especially in the bathroom, rendering it completely unusable. We initially tried to remain optimistic despite spotting lizards and other bugs in the room. However, the situation became unacceptable when one of us was bitten by a gecko. We reported the issue to the front desk right away, and a maintenance worker was sent to remove a large number of insects—confirming just how uninhabitable the room had become. We felt unsafe and extremely uncomfortable, and ultimately had to leave and find alternative accommodations that same night, paying out of pocket. The conditions were clearly unsuitable for guests, and we’ve since requested a full refund directly from the property. This was a deeply disappointing experience, and we hope the lodge takes serious steps to improve the safety and cleanliness of their rooms going forward.

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AI-generated summary based on recent guest reviews

Rooms

Spacious with standout volcano-facing layouts, but rustic and dated. Common drawbacks include thin walls and road noise plus little storage or places to hang clothes.

Related guest reviews

10

Victoria

23 Nov 2025

·

Stayed 4 nights

Delicious and healthy breakfast, clean cabin with view of volcano (although it was mostly covered by the cloud when we were there). It was a bit noisy with car noises as it faces a road, so ear plugs are a must if you are a light sleeper.

6

Miranda

4 Feb 2025

·

Stayed 2 nights

Very basic room which had seen better days. Nowhere to hang anything - a problem when it is wet! Good shower and comfortable beds. Breakfast was ok and staff were helpful. Great location to get around the Arenal volcano area and get into La Fortuna town.

6

Ray

26 Feb 2026

·

Stayed 3 nights

It’s a good size, but the room is quite rustic. Just wooden exterior walls and our cabin was close to the highway, which was very loud all night, especially when trucks with engine brakes on went by. There was no bar or hand soap, so we needed to use body wash to wash hands, also we had no hot water due to an issue with our hot water tank.

10

Bobra

11 May 2025

·

Stayed 2 nights

We booked in the cabins/villas and our room overlooked the Arenal volcano! The room was MASSIVE, very clean, modern bathroom, and the bed was comfortable. If you are going to either Arenal and/or La Fortuna, stay HERE. There are regular rooms in the hotel building, but the extra bit for the cabin was the best. The free breakfast was delicious, plentiful, and cooked to order. The WiFi worked well. Staff was very friendly and helpful, and spoke enough English to do the job. Shout out to Restaurant 1 block away - Raul Castano - fabulous dinner also facing the volcano.

8

richard

27 Feb 2025

·

Stayed 2 nights

Good, spatial rooms with view of the volcano. Everything was clean. Breakfast was good but only three meal options: fruit or eggs & toast or traditional ie. Rice and beans etc. The receptionist was not always around (they split their time across two sites). Helpful when present. Don’t be put off by the dated building, the rooms exceed expectations.

8

Gilberto

2 Apr 2025

·

Stayed 2 nights

Great view. Large room. Close parking and safe area. Away from the crowds.

6

Aloysia

21 Feb 2025

·

Stayed 2 nights

We stayed in a bungalow for two nights. The room was spacious, and the volcano view was stunning. However, the bathroom was disappointing—the shower was terrible, and there was no extra space or table for toiletries, nor were there hooks for towels or clothes. It felt more like a budget hostel than a quality stay. The staff was not very accommodating, and breakfast had only three set options, which were just average. Additionally, finding an Uber or taxi from this location was quite difficult.

4

Xiaoying

13 Mar 2025

·

Stayed 3 nights

Here's a balanced and detailed review based on your feedback: Title: Great Staff & Views, But Rooms Need Serious Improvement I had a mixed experience at this hotel. On the positive side, the staff was incredibly kind and helpful, always ready to assist with any requests. The view from the room was fantastic, and the breakfast was a highlight—great selection and quality. However, the condition of the room was disappointing. It felt very old and poorly maintained. The shower was not clean, and there was no closet or drawers for storing suitcases or clothes. There wasn’t even a single hook in the entire unit to hang towels or clothing. The bathroom had no counter space, and the sink was outdated. The bed was uncomfortable, with insufficient pillows, and the lighting was poor—just one white ceiling light that made the room feel cold and unwelcoming. Overall, while the service and views were great, the hotel needs serious updates to make the rooms more functional and comfortable.

8

Margaret

4 May 2025

·

Stayed 3 nights

Spectacular views of the Arenal Volcano from our room. Quiet location. Staff was very friendly and the breakfast was real good. The rooms are a little dated

8

THEO

24 Feb 2025

·

Stayed 3 nights

Très grande chambre, très belle vue sur le volcan. Une mention spéciale pour le personnel qui est de très bons conseils. le seul bémol, l'isolation quasi nulle du bungalow qui surplombe la rue principale.

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AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly, kind, and helpful with local advice. Some guests experienced slow or uneven service, difficulty reaching reception, or unsatisfactory handling of issues and refunds.

Related guest reviews

2

Richard

5 Apr 2025

·

Stayed 1 night

My rating is this low only because I cannot select zero stars. I booked two rooms and a theft occurred in our room while staying in the Lodge. Someone, with a key, went in while we were out, opened a suitcase and stole jewelry. We spoke with another guest and the same thing happened to his wife at approximately the same time. We both complained to the manager and she said to "file a police report" before they would investigate. We both did and the police came and questioned the manager. She denied the theft even occurred. Our follow up with her received a blatant denial and refusal to even question her housekeeping staff. If you value your security and safety, I caution you to think again before staying at the Arenal Roca Lodge & Bungalows.

4

Carol

10 Feb 2025

·

Stayed 3 nights

Our room was not cleaned or furnished with clean towels, cups, etc daily. Also, bc of tours, we had to have a take-out breakfast and it was never ready at the time requested. Bldg was old and shoddily maintained.

10

Tiffany

4 Jun 2025

·

Stayed 3 nights

I really enjoyed my stay here. The staff was above and beyond (atleast Blaz and Nazareth) Super pleasant, helpful and quick. The view of the Arenal Volcano was breathtaking from my room. Excursions were less than 15 minutes away. Cute little ducks be sitting outside the restaurant/lobby everyday.

8

richard

27 Feb 2025

·

Stayed 2 nights

Good, spatial rooms with view of the volcano. Everything was clean. Breakfast was good but only three meal options: fruit or eggs & toast or traditional ie. Rice and beans etc. The receptionist was not always around (they split their time across two sites). Helpful when present. Don’t be put off by the dated building, the rooms exceed expectations.

4

John

30 Dec 2025

·

Stayed 4 nights

Views of the volcano were great. In general the hotel is a bit tired and in need of refurbishing e.g clean enough but needs redecorating and updating. Staff are friendly, but breakfast was served very slowly. It felt budget and would have been ok for a single night. We decided to check out early and switch to a more resort style hotel with proper pools and restaurant nearby.

8

George

16 Feb 2025

·

Stayed 2 nights

The staff was very helpful in finding activities I liked

2

Joseph

20 Oct 2023

·

Stayed 1 night

We made a reservation at 9:45 pm and didn't get to the hotel until a little after midnight. When we arrived, all of the lights were off. We called, but nobody answered the phone. We didn't stay at the hotel and had to find another one. When I reached out to request a refund, I was denied.

10

Tony

24 Aug 2023

·

Stayed 1 night

Staff was spot on outstanding customers service! Very friendly, accommodating and generous.

10

Gregory

4 Mar 2025

·

Stayed 4 nights

Great view and surroundings. Julia, Randy, Isaac, Freddie and Fabiola all provided great service.

10

Luis

3 Feb 2025

·

Stayed 2 nights

Everything was excellent during our stay. Staff is really nice, the maintenance guy help me with a flat tire fixing with his own kit (he saved us). Area is really well positioned for Arenal Volcano park and good food options around.

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Location

Convenient for Arenal Volcano National Park and La Fortuna attractions, generally a short drive away. It sits outside the town center, so a car or rideshare is helpful.

Related guest reviews

10

Suni

30 May 2025

·

Stayed 1 night

Property was very good location, breakfast was good.

8

Louise

16 Jan 2025

·

Stayed 2 nights

The hotel rooms were clean, nice staff, with the view on the Arenal volcano, 9km from La Fortuna with all the shops and restaurants

8

KATHLEEN

22 Feb 2025

·

Stayed 3 nights

Rustic hotel near Arenal volcano and downtown La Fortuna. Good breakfast. Friendly staff. Ample parking.

10

Marcos

27 Jun 2023

·

Stayed 3 nights

Great option with great views of the volcano, excellent location, in between the national park and the town of La Fortuna. The hotel offers breakfast, which was included on our rate, and also other meals (for a price). Rooms are spacious and clean, views of the volcano are great, highly recommended property.

10

Ivan

9 Sept 2024

·

Stayed 1 night

Excelente Vista al Volcán! No está cerca del Centro la Fortuna, Cerca de parque nacional el arenal y atracciones, Conviene rentar auto para traslados o utilizar Uber !

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8

Joseph

14 Mar 2025

·

Stayed 4 nights

This place is a good place to stay near lots of La Fortuna’s activities. You will need a car to go to the hot springs, hikes, birdwatching, etc. it is very convenient to go to Místico Park. The real plus was our host, Isaac. Just a very competent, agreeable and accommodating individual. Though the place is mainly basic accommodations with a good breakfast, Isaac is just top notch. Got great directions we needed with his knowledge of the area. Just an all around pleasant person to have met.

10

Marcos

26 Jun 2023

·

Stayed 3 nights

Great option, with amazing views of the Arenal Volcano, and with easy access (by car) to both the National Park, the town of La Fortuna, and all other attractions in the area. Staff is helpfull, breakfast is a plus. All rooms face directly the volcano, and you will feel that there is nothing in between you and the mountain.

8

Carolyn

3 Feb 2025

·

Stayed 3 nights

Lovely no frills hotel outside of town but close to places to see and eat. Would stay there again.

10

jane

10 Apr 2025

·

Stayed 2 nights

Our room has a great view of Arenal mountains. The property is close to excursion points and great restaurants in the area.

10

mehran

27 Jan 2026

·

Stayed 2 nights

The address is confusing since it is to the next door property but we eventually found the place it. It is nice please, 10 to 45 minutes drive to any thing you need, easy parking. Nice and friendly staff. Breakfast was good enough.

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Dining

Breakfast is frequently praised for taste and portions and is typically included. Downsides include limited set options and occasional slow service or changing/uncertain breakfast location.

Related guest reviews

10

Victoria

23 Nov 2025

·

Stayed 4 nights

Delicious and healthy breakfast, clean cabin with view of volcano (although it was mostly covered by the cloud when we were there). It was a bit noisy with car noises as it faces a road, so ear plugs are a must if you are a light sleeper.

4

Carol

10 Feb 2025

·

Stayed 3 nights

Our room was not cleaned or furnished with clean towels, cups, etc daily. Also, bc of tours, we had to have a take-out breakfast and it was never ready at the time requested. Bldg was old and shoddily maintained.

10

Tiffany

4 Jun 2025

·

Stayed 3 nights

I really enjoyed my stay here. The staff was above and beyond (atleast Blaz and Nazareth) Super pleasant, helpful and quick. The view of the Arenal Volcano was breathtaking from my room. Excursions were less than 15 minutes away. Cute little ducks be sitting outside the restaurant/lobby everyday.

10

Bobra

11 May 2025

·

Stayed 2 nights

We booked in the cabins/villas and our room overlooked the Arenal volcano! The room was MASSIVE, very clean, modern bathroom, and the bed was comfortable. If you are going to either Arenal and/or La Fortuna, stay HERE. There are regular rooms in the hotel building, but the extra bit for the cabin was the best. The free breakfast was delicious, plentiful, and cooked to order. The WiFi worked well. Staff was very friendly and helpful, and spoke enough English to do the job. Shout out to Restaurant 1 block away - Raul Castano - fabulous dinner also facing the volcano.

8

richard

27 Feb 2025

·

Stayed 2 nights

Good, spatial rooms with view of the volcano. Everything was clean. Breakfast was good but only three meal options: fruit or eggs & toast or traditional ie. Rice and beans etc. The receptionist was not always around (they split their time across two sites). Helpful when present. Don’t be put off by the dated building, the rooms exceed expectations.

4

John

30 Dec 2025

·

Stayed 4 nights

Views of the volcano were great. In general the hotel is a bit tired and in need of refurbishing e.g clean enough but needs redecorating and updating. Staff are friendly, but breakfast was served very slowly. It felt budget and would have been ok for a single night. We decided to check out early and switch to a more resort style hotel with proper pools and restaurant nearby.

6

Cynthia

10 Jan 2025

·

Stayed 4 nights

I chose this hotel for the view, pool & surrounding area. I was disappointed that there wasn’t a closet or anywhere to hang your clothes, not even a hook in the bathroom. This became a huge problem because it poured rain the whole time we were there so our clothes were wet. Also, the day we arrived I went to get pool towels from the office & walked down the hill to the pool only to find it drained & the 4 lounge chairs locked up. Why didn’t the employee tell me that? The employees were all very nice but there seemed to be a lack of communication going on between them. Lastly, if the Lidge does not have at least 4 rooms booked, you cannot eat breakfast there. You have to walk down the hill to their restaurant across the pond. It’s a guessing game each day where you will be eating breakfast.

8

Leslie

13 Mar 2025

·

Stayed 3 nights

Clean motel with comfortable beds, plush towels and AC. Staff is super friendly and helpful. Delicious breakfast with 3 options to choose from that include coffee and juice. Ample parking Pool is clean but inquire as to which days they empty and refill so as not to plan an afternoon poolside in an empty pool 😊 conveniently located to LaFortuna and many activities it is close to main road so noise may be an issue for some

8

Abigail

29 May 2025

·

Stayed 4 nights

We really enjoyed our stay here! We stayed 4 nights, and our stay was so peaceful and beautiful with a view of the volcano! We had an issue with bugs in our room, I assume this was due to a small crack in the wood boards of the walls. The staff is so friendly, and they were so helpful and explained the area too. My only other complaint was that they ask you what time you want to have breakfast each day, but you have to check in and then wait 15 minutes for them to get it to you, so just be prepared to wait a bit. Overall we loved it and would stay here again!

10

Sandra

21 Feb 2025

·

Stayed 2 nights

Great views of Arenal volcano. Breakfast was good

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12 $49	13 $47	14 $48	15 $51	16 $68	17 $69
18 $48	19 $53	20 $50	21 $53	22 $52	23 $69	24 $75
25 $48	26 $49	27 $51	28 $60	29 $52	30 $75	31 $76

Su	Mo	Tu	We	Th	Fr	Sa
1 $110	2 $110	3 $110	4 $110	5 $110	6 $110	7 $103
8 $110	9 $110	10 $110	11 $114	12 $117	13 $110	14 $110
15 $100	16 $110	17 $110	18 $108	19 $100	20 $109	21 $100
22 $110	23 $106	24 $111	25	26	27 $100	28 $100
29 $107	30 $98

Arenal Roca Lodge & Bungalows

About this property

Location

Room options

Deluxe Bungalow, 1 King Bed, Mountain View, Mountainside

Deluxe Studio Suite, Air Conditioning, Mountain View

Superior Bungalow

Standard Double Room

Guest reviews of Arenal Roca Lodge & Bungalows

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Arenal Roca Lodge & Bungalows

Prices for upcoming dates