Name: Sonesta Select Scottsdale at Mayo Clinic Campus
Address: 13444 East Shea Boulevard, Mayo Clinic, Scottsdale, Arizona, United States of America, Scottsdale, Maricopa County, US
Price range: US$85–US$177 per night
Rating: 8.13

What guests think

At Sonesta Select Scottsdale at Mayo Clinic Campus, reviewers consistently praise the convenient location for Mayo Clinic visits and quiet setting, while noting frequent operational trade-offs like limited housekeeping, intermittent amenity closures, and occasional maintenance problems.

Many guests highlight friendly, accommodating staff and reliable shuttle service, though some encountered rigid policies, booking mix-ups, or slow responses to requests. Rooms are often quiet and comfortable, but recurrent issues include loud or finicky A/C, occasional hot-water outages, thin walls, and limited TV/Wi‑Fi experience. Amenities and dining feel limited due to renovations and short cafe hours, with no free breakfast and a nightly parking fee; overall, this is a convenient base for Mayo visits rather than a full-service stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Shuttle service to Mayo Clinic is a strong point, and guests like the pool/hot tub and gym when available. Renovations and staffing limit amenities at times, with pool closures, short/closed cafe-bar hours, and a nightly parking fee.

Related guest reviews

4

Dan

4 Feb 2025

·

Stayed 2 nights

Pool was closed for “maintainence” but no one was as ever working on it while I was there. A/C would not work properly second night of my stay and when I called at 9:00 to say it was 79 degrees in the room with the A/C having been set to 65 all day, I was told there was no one who could help but that they would move me to another room. Right, I’m going to pack up all my stuff and move to another room because you don’t choose to have anyone on staff who knows how to operate and/or fix the A/C. Poor staffing.

8

Edward

11 Mar 2025

·

Stayed 5 nights

Pool wasn't heated.

10

Heidi Lynn

31 Jul 2025

·

Stayed 7 nights

Very convenient when visiting Mayo Clinic Scottsdale. We enjoyed the clean, quiet room, Starbucks coffee for purchase, swimming pool and kind staff.

8

Michael

16 Dec 2024

·

Stayed 5 nights

Overall this property is quite nice. It has been upgraded. Capet in the halls are getting pretty dirty. Especially the first floor. This hotel is next to Mayo Scottsdale and nothing else really around, but they charge nightly for parking and feel like it’s just way to make extra money don’t see why tons of parking not ever full. No 3rd day room refresh as stated. Had to ask for coffee and towels everyday and remove our own trash. I would stay again because of the proximity to Mayo Scottsdale.

6

Terri

27 Mar 2025

·

Stayed 2 nights

Breakfast is no longer free. Parking is $7.00 a night. They also don't give very much of a discount for Mayo Clinic patients.

6

Kathleen

26 Sept 2025

·

Stayed 2 nights

Clean gymn

10

charles

27 Oct 2025

·

Stayed 2 nights

Hotel remodel very nice. Front desk very patient and helpful. Note there is a very small number of actual staff people here - there is no room service and coffee / light breakfast shuts down at 9:00am even the the hotel was full.

10

Paul

25 Jun 2025

·

Stayed 1 night

Hotel was clean and rooms were furnished adequately. Pool is very nice. Gym was very functioal for a good workout. Shuttle service to the Mayo Clinic was fast and efficient and ran as often as you needed it.

10

Laura M.

21 Dec 2024

·

Stayed 1 night

What’s great hotel! This is our first choice when we come to Scottsdale. I especially like the pool and hot tub.

8

Kenneth

27 Jan 2025

·

Stayed 1 night

The amenities were a bit weak. Had a bar but was closed on Saturday and Sunday. Purchased two bottles of Aquafina water for $7. Charge a premium for double room when most others do not.

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Cleanliness

Cleanliness feedback is inconsistent: while some found rooms and common areas clean, others reported dirty bathrooms or floors, hair in bedding, pests, and missed or reduced housekeeping during multi-night stays.

Related guest reviews

8

Chris

31 Aug 2025

·

Stayed 3 nights

Location next to Mayo is wonderful. There was zero housekeeping the entire time i was there 3 nights. Stairwells have zero ventilation and are very hot and musty. Road into facility is in need of resurfacing in a few places. Numerous inoperable security lights on road around facility. TV channel selection sadly limited.

6

Cheryl

24 Sept 2025

·

Stayed 2 nights

My room was not the cleanest, rings on counters and hair in the bathroom! It is dated in the rooms and had a stale smell!

2

Taylor

24 Nov 2025

·

Stayed 1 night

There was blood all over the bed. Hotel is disgusting and has dirty towels all over hallway Staff makes no effort to rectify situation.

6

Karrie

21 Jul 2025

·

Stayed 1 night

Wonderful staff, nice rooms until I pulled out the bed on the sofa sleeper. Mattress pad was dirty with hair and crumbs of some sort. Under the sofa was dirty as well. Went to the front desk. They were extremely apologetic and gave me new bedding. Offered to change rooms but I declined. Fresh bedding received and that also had long stringy hair as well. Check your bedding!

4

CAVEN

17 Jun 2025

·

Stayed 13 nights

Hotels allow Dogs! Room was filthy with Dog Hair and Human Hair Room gets clean only every Seven Days. Absolutely unhealthy and filthy Room. When Room was cleaned ' there was so much Dog Hair. Had to wet a towel to clean the Room Floor and Bathroom floor.

2

manuel

5 May 2025

·

Stayed 1 night

Dirty bathroom

10

Thomas

5 May 2025

·

Stayed 4 nights

Clean hotel. Staff took care of our requests.

8

David

19 Oct 2024

·

Stayed 2 nights

Would have gotten better review but the room was dirty dust all over the floors clumps of hair on the ground hallways were dirty

6

Angela

21 Jun 2025

·

Stayed 1 night

I liked the location, but the rooms could be cleaner even though housekeeping does a good job. The floors haven't been cleaned and the shower was not good. I liked the properties but both rooms had non-working TV's and that was mentioned to the front desk both times

6

Gursimrat

28 Oct 2025

·

Stayed 4 nights

Everything else was ok besides housekeeping. Stayed four nights and no one came to clean the room or swap the towels despite telling the front desk two days

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Rooms

Many rooms are quiet and comfortable, some with patios or views. Recurring issues include loud or unreliable A/C, occasional hot-water outages, thin walls, limited TV/Wi‑Fi, and mixed mattress or pillow comfort.

Related guest reviews

6

Diane

21 Aug 2025

·

Stayed 1 night

It was ok! When we checked in the front desk girl mentioned we had booked through a third party and gave us a mediocre room. The hotel was not booked and their were plenty of rooms with a patio and in better shape. The ac in our room kept us awake all night, it sounded like a washing machine We voiced our displeasure to Karen the next morning, she was kind listened to us and told us she would make a note of issues in room 149

2

Duane

26 Nov 2025

·

Stayed 1 night

Mattress terrible lumpy. Pillows hard. People there did not seem to care.

2

carol

10 May 2025

·

Stayed 1 night

Nicely redone. No lunch or dinner is served under the new ownership. Usually has a quiet clientele. BUT on my last stay I learned there is almost NO soundproofing between rooms. I was awakened at 2:30am by a couple arriving next door that I could plainly hear talking, almost like there was an open door to the connecting room they occupied. Their ongoing conversation kept me awake for two hours.

4

Svetoslav

22 Feb 2025

·

Stayed 2 nights

There is just too much noise from the main road near the hotel and makes sleep difficult. Also on top of that, the AC in our room would make a loud noise for a few seconds every time it turns on and wake you up in the middle of the night.

10

Elizabeth

4 Nov 2025

·

Stayed 1 night

This was a last minute booking, needed something close by for one night. Room was clean, bed was super comfy, and looked like everything had been recently updated. TV did not offer HD channels, but that is not a requirement. The grounds are also nice around the pool. Front desk was friendly.

8

Christian

7 Dec 2025

·

Stayed 1 night

I would give five stars but the WiFi connection process is so slow and trying to connect is extremely difficult.

6

Karen

13 Aug 2025

·

Stayed 1 night

The room was very comfortable, they included a TV channel guide in the room that was very helpful. The bed was comfortable a little on the soft side, I prefer a harder mattress.

10

daniel

22 Nov 2025

·

Stayed 1 night

Friendly staff, quiet room

6

Pam

22 Aug 2025

·

Stayed 1 night

This was our 3rd stay here within the last 2 months. What I didn't like about this stay was we were in room 103. The air conditioner fan or blade was so loud all night long and sounded like it was going to come through the wall. the room would get very cold then hot. The bed frame was very loud. Every time my husband moved you could heard the bed. So between that and the air we did not sleep well. I'm not one to complain but some one needs to know. We love your Hotel thank you for being so kind always. Pam

4

Carmen

20 Dec 2025

·

Stayed 2 nights

The stay was good until we discovered the boiler broke therefore my daughter and I had to shower in cold water both days.to boot, they didnt even call on the second day to let me know that the boiler wasnt goin to be fixed for 2 wks..a call would have been nice so that we could have made other arrangements to stay where there was hot water. To top it off, i had a bad cold already and was there to be seen at mayo clinic for other medical issues. The cold showers were Unpleasant considering the circumstances. I would like to be refunded for the entire stay..the continental breakfast we paid for was crap & we didnt even use the 2nd day ticket.

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Service

Staff are frequently described as friendly and helpful, and the shuttle team is reliable. Several guests, however, faced rigid policies, booking or room-type mix-ups, and slow or inconsistent housekeeping support.

Related guest reviews

10

Paul Michael

10 Nov 2025

·

Stayed 1 night

Amanda at the front desk was friendly and courteous at 11pm at night. My corner room was spotless, spacious and well located next to a back door and parking lot.

8

Ruth M

22 Aug 2025

·

Stayed 3 nights

The staff, no matter what time are to be commended. Every thing was clean and comfortable.

2

Julia

24 Feb 2024

·

Stayed 1 night

Stay away! It’s in the middle of a remodel that isn’t announced BEFORE booking Our reservation was for a deluxe room with 2 Queen beds. This Is NOT what we got. It was a king bed with a sleeper sofa. Tried to call front desk but phone didn’t work. I had to walk around the building to get to lobby due to the construction I was told no other rooms were available and that there wasn’t anything they could do . The front desk then blamed Expedia on the room mix up even though I showed her my reservation that confirmed 2 queen beds! Then, they come knocking on our door, they will refund us but only if we left! Remind you it’s now 9pm..where did you want us to go? Our car? Spiders in room, no view except shipping containers and trash, dirty stained carpets and terrible service! Save yourself a headache and RUN!

4

William

13 Mar 2025

·

Stayed 1 night

4:00 pm rigid check in policy is rude. Staff hospitality was perfunctory. Front desk team could use some coaching.

10

Ginger

29 Nov 2025

·

Stayed 1 night

Staff was very attentive.

4

Gloria

14 Sept 2023

·

Stayed 2 nights

8 am on 9/13 reported flood on bathroom floor around toilet. I sopped up with towels. At 5 pm returned to room to find them still on the floor, plus unmade bed, trash not taken, room dirty. Was later told guests must request room cleaned. Huh? No one told me that and I’ve stayed in many hotels and never heard of such a thing. Wake up call requested and not received, again told later I’m supposed to do that myself. POOR communication!

4

Ben

15 Nov 2024

·

Stayed 2 nights

Disappointing stay for the money spent here. Ended up in an accessible room with two full beds, as opposed to the Deluxe King I reserved. Some hair and lipstick on the covers of one of the two beds was a little disheartening too. I didn't see the $7 parking fee listed, but I might've missed that. But it was a bit of a surprise. All in all, for a little over $250 a night, I'd stay elsewhere 10/10 times

2

AURORA

14 Dec 2024

·

Stayed 2 nights

I did not have the oportunity to stay at this place. Lady at front desk must understand how to comunicate with cliens.

6

Virginia

22 Aug 2025

·

Stayed 2 nights

i have stayed here before. as in the past the hallways and elevator are a bit grubby. could use more cleaning. desk and restaurant staff are always very hospitable which makes it a comfortable place to stay. shuttle service to the mayo clinic is very prompt.

6

Rick

9 Jan 2025

·

Stayed 1 night

First room smelled horribly of cleaning fluid. Front desk agent switched us to another room. It did not smell but was not clean. So she switched us to another room. We dropped our bags and went to dinner. When we returned the heat in the room didn’t work. Agent offered alternate room but we were tired and just used extra blanket. Bed was probably from 1930 and sunk my wife and I to middle. Big reason for my positive review was the front desk agent was beyond nice and extremely concerned with these issue. She did her best to take care of us and it was appreciated . Hats off to her

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Location

Very convenient for Mayo Clinic—walkable or a short shuttle ride—and generally quiet with desert scenery. Outside of the campus, services and restaurants usually require driving.

Related guest reviews

8

ralph edward

28 Jan 2025

·

Stayed 1 night

Okay outside but isolated area

8

Linda

9 May 2025

·

Stayed 1 night

Great location for appointment at Mayo Clinic.

10

Christopher

20 Jun 2025

·

Stayed 4 nights

Would definitely come back. Super peaceful and the views are unmatched

8

Michael

16 Dec 2024

·

Stayed 5 nights

Overall this property is quite nice. It has been upgraded. Capet in the halls are getting pretty dirty. Especially the first floor. This hotel is next to Mayo Scottsdale and nothing else really around, but they charge nightly for parking and feel like it’s just way to make extra money don’t see why tons of parking not ever full. No 3rd day room refresh as stated. Had to ask for coffee and towels everyday and remove our own trash. I would stay again because of the proximity to Mayo Scottsdale.

8

Tammy

8 May 2025

·

Stayed 3 nights

Hotel was nice and comfortable. Looks to be newly remodeled. The only issue is we were at Mayo Clinic on the 101, not this Mayo Clinic. Be aware of the drive you will be taking back and forth if you pick the wrong hospital.

10

Elizabeth

29 Sept 2025

·

Stayed 4 nights

Everyone was extremely pleasant and the location was close to many amenities.

8

Erica

12 May 2025

·

Stayed 4 nights

I originally booked this hotel because I knew it was down Shea and I was looking for a quiet area and it was peaceful as can be. Upon check-in, I was talking to the girl about the type of room I wanted and she was very accommodating with letting me know what rooms had what views, etc. and I ended up getting a Mountain View room of the million dollar homes with my balcony room and it was perfect. The hotel is a perfect size very easy to navigate and if you have pets, they have a little grass patch since it’s mainly rock around for the dogs to go potty on. Everybody at the hotel was super accommodating and I got some creamer in the morning before they even opened up the breakfast. I also bought a toothbrush at the “to go” center, which I thought was gonna be like $10 because of normal hotel up charges, but it was only three bucks. The bed was super comfortable, I got a king room and overall it was exactly what I needed at the time. The only thing that was missing is the TV channels. Half of them are the news, several of the channels didn’t work or had no volume and the rest was just a lot of really old outdated movies/ shows. For such a beautiful hotel and space they really need to upgrade to smart TVs but other than that, I have zero complaints. I would definitely return back to this location if they updated the TVs because I like to chill at night with my shows. The only other thing to know is you’re pretty much in the middle of nowhere not a lot of food grocery options.

10

Bob

1 Dec 2025

·

Stayed 1 night

Easy check-in and convenient to Mayo Clinic

10

Olivia

14 Jun 2023

·

Stayed 1 night

Very convenient location

8

andrew

24 Jul 2025

·

Stayed 2 nights

Large rooms, clean, nice amenities, nice pool area, fantastic check-in area. Restaurant not recommended. Ordered two burgers. They were over-cooked, no ketchup or mustard, dry as toast and hard as a rock. Maybe they're ok for lite snacks. Hallway carpets are dirty. Hotel close to remote Mayo campus, otherwise its miles away from common services.

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Dining

Dining is limited: no complimentary breakfast, on-site options run short hours or are closed at times, and prices can feel high; a few guests also disliked food quality. Many wished at least coffee were complimentary.

Related guest reviews

8

H R

19 May 2025

·

Stayed 2 nights

It was a nice place. The room was clean. The staff were nice. No issues with the exception of they don't have a complimentary breakfast. I thought i had searched for a hotel with a complimentary breakfast, but apparently my search was for a hotel that served breakfast. They did indeed serve breakfast, but they charged for it. That was the only thing that kind of bothered me.

8

James

10 Jun 2024

·

Stayed 4 nights

Let’s start with what I didn’t like. No free breakfast! Get with the program!!! Everybody has it! To sell a Jimmy dean type breakfast sandwich for 9/11 dollars is nuts! Do the rooms daily without asking. This is Scottsdale adjacent to Mayo Clinic is it not?

10

charles

27 Oct 2025

·

Stayed 2 nights

Hotel remodel very nice. Front desk very patient and helpful. Note there is a very small number of actual staff people here - there is no room service and coffee / light breakfast shuts down at 9:00am even the the hotel was full.

8

Randall

2 Feb 2025

·

Stayed 2 nights

We loved our room and the location. It was on the second floor above the Jacuzzi. The problem is the pool area was closed at the time for maintenance. The only other thing I can say that was negative is the breakfast was closed Friday and Saturday. We understand the hotel recently opened and they are still staffing. But we will go back there again visiting friends and relatives in the valley. Thnx R Nuss

6

David

22 Oct 2023

·

Stayed 1 night

They charged 7.00 for parking and there was no breakfast.

8

Kenneth

27 Jan 2025

·

Stayed 1 night

The amenities were a bit weak. Had a bar but was closed on Saturday and Sunday. Purchased two bottles of Aquafina water for $7. Charge a premium for double room when most others do not.

6

Marla

14 Feb 2025

·

Stayed 4 nights

We arrived to the hotel, tired from traveling and found there was no toilet paper in the room and there were 2 bottles of bath gel, both empty. Additionally, there were no food options for vegetarians or vegans (they were out of the vegetarian chili). Unfortunately, this is the closest hotel to Mayo, unless we stayed by the main highway, or about 6 or so miles away. Plan on eating off campus, though the cafeteria at the clinic is ok.

10

Suzanne

15 Feb 2024

·

Stayed 4 nights

We had a nice stay. I'm a patient at a cancer center nearby. I was suppose to be there two more days, but was released early. The thing your site didn't show, the restaurant at this hotel is closed for renovation. That would be good for people to know when looking for a hotel.

8

andrew

24 Jul 2025

·

Stayed 2 nights

Large rooms, clean, nice amenities, nice pool area, fantastic check-in area. Restaurant not recommended. Ordered two burgers. They were over-cooked, no ketchup or mustard, dry as toast and hard as a rock. Maybe they're ok for lite snacks. Hallway carpets are dirty. Hotel close to remote Mayo campus, otherwise its miles away from common services.

10

Mark

20 Oct 2024

·

Stayed 3 nights

Our stay was very comfortable. Hotel was clean and the staff were friendly. Our only suggestion would be to offer complimentary coffee, since there is no free breakfast included with the stay. Starbucks is not an option for us.

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Month	Average price
January	US$132
February	US$184
March	US$193
April	US$112
May	US$85
June	US$68
July	US$64
August	US$63
September	US$86
October	US$113
November	US$113
December	US$100

Su	Mo	Tu	We	Th	Fr	Sa
				1 $87	2 $135	3 $135
4 $108	5 $111	6 $108	7 $110	8 $126	9 $135	10 $135
11 $108	12 $108	13 $108	14 $108	15 $126	16 $135	17 $135
18 $112	19 $108	20 $108	21 $108	22 $126	23 $135	24 $135
25 $112	26 $109	27 $114	28 $137	29 $177	30	31

Sonesta Select Scottsdale at Mayo Clinic Campus

Prices for Sonesta Select Scottsdale at Mayo Clinic Campus

Monthly average prices

About this property

Location

Room options

Deluxe Room, 2 Double Beds

Room, 2 Double Beds, Accessible (Mobility Roll in Shower)

Room, 2 Double Beds, Accessible (Mobility Tub)

Deluxe Room, 1 King Bed with Sofa Bed

Superior Suite, 1 King Bed with Sofa Bed (One Bedroom)

Room, 1 King Bed with Sofa Bed, Accessible (Mobility Tub)

Room, 2 Double Beds, Accessible (Mobility Hearing Tub)

Premier Room, 1 King Bed, Balcony

Premier Room, 1 King Bed (No Balcony)

Room, 1 King Bed, Accessible (Mobility Hearing Roll in Shower)

Room, 2 Queen Beds, Accessible (Hearing)

Superior Suite, Multiple Beds (One Bedroom)

Deluxe Room, 2 Queen Beds

Guest reviews of Sonesta Select Scottsdale at Mayo Clinic Campus

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Sonesta Select Scottsdale at Mayo Clinic Campus

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $85	19 $85
20 $85	21 $85	22 $85	23 $90	24 $90	25 $90	26 $90
27 $90	28 $90	29 $90	30 $90