Name: Enigmatic Boutique Hotel
Address: Calle Mero #16, SM 03, Mz 02 Lote 15, Cancun, Quintana Roo, Mexico, Cancun, Quintana Roo, Mexico
Rating: 8.65

Guest reviews

8.7

Fabulous

Based on 162 verified reviews

Facilities

9.2

Cleanliness

9.4

Service

9

10

Anna

Feb 12, 2026

·

Stayed 1 night

Beautiful property, especially the pool.

8

Bethany

Feb 4, 2026

·

Stayed 3 nights

Lovely spacious room, very clean and modern and the bed was comfy with high quality bedding. The staff at the bar and the Mexican restaurant were so lovely and even gave us a tour of the hotel when the main reception did not. Our experience with check in could have been more warm and friendly - we were not given any information about the facilities, the food or the pool when we arrived. We wwre told we had complimentary coffee in the room, but when we asked for pods for the machine we were told we had to pay! We also had to leave identification with reception during our stay (we were asked to give our passports!) which did not happen any any other hotel during our 3 weeks in Mexico!

10

Jordan

Jan 27, 2026

·

Stayed 1 night

Room was very clean and spacious. Staff were very helpful and friendly. Great stay!

10

Viola

Jan 20, 2026

·

Stayed 4 nights

Beautiful hotel. Wonderful staff. Close to everything. Everything was exactly as pictured. Only con was the hot water was not as hot as I’d like and the WiFi gave out a few times. Other than that an 10 out of ten. My daughter and I enjoyed ourselves immensely. Super relaxing. Will definitely visit again.

10

Behailu

Dec 28, 2025

·

Stayed 1 night

Authentically boutique hotel, great roomy room priced right decorated with locally sourced furnitures, pool, amazing service by the team not to mention within the courtyard of the hotel they an oyster & sushi bar, restaurant, coffee bar, cocktail lounge each with its own unique vibe- and a speak-easy smoke lounge. Located in Cancun down town, plenty of restaurants, cafe and bars within 5 minutes walk-in distance one will experience local vibes away from very touristy areas. And R1 & R2 bus ride away from the La Isla shopping mall, and more popular night life if one needs a change of pace

Calle Mero #16, SM 03, Mz 02 Lote 15, Cancun, Quintana Roo, Mexico

Location

With a stay at Enigmatic Boutique Hotel, you'll be centrally located in Cancun, within a 5-minute drive of Plaza Las Americas and Puerto Cancun Marina Town Center. This spa hotel is 8.6 mi (13.9 km) from La Isla Shopping Mall and 10.6 mi (17.1 km) from North Beach.

Benito Juarez Municipal Building(0.1 miles)

Ceviche Square(0.5 miles)

Las Palapas Park(0.6 miles)

Mercado 23(0.6 miles)

Xbalamqué Theater(0.7 miles)

Puerto Cancun Golf Course(0.8 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 12:00

Security deposit

USD 1000 per accommodation on arrival.

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, free parking is available on-site.

Yes, local cuisine breakfasts are available daily from 8:00 AM to 11:00 AM for a fee of approximately USD 13.5 per person.

Check-in is from 3:00 PM until 12:00 AM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Yes, airport shuttle services are available. Guests can arrange the transfer through the hotel, but specific pricing details are not provided.

The hotel features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility are not mentioned.

The hotel is centrally located in Cancun, within a 5-minute drive of Plaza Las Americas and Puerto Cancun Marina Town Center. It is approximately 8.6 miles from La Isla Shopping Mall and 10.6 miles from North Beach.

Yes, the hotel features an outdoor swimming pool, which is accessible from 9:00 AM to 10:00 PM. It is seasonal and may not be heated.

Children are allowed at the property, and there is no mention of a minimum age for children to stay for free.

Enigmatic Boutique Hotel

Amenities

Property description

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