Name: Aiello Hotels - Centrale
Address: 46 Via Vitruvio, Central Station, Milan, Italy, Milan, Metropolitan City of Milan, Italy
Rating: 7.95

Guest reviews

8

Good

Based on 125 verified reviews

What guests think

AI-generated summary based on recent guest reviews

Reviews of Aiello Hotels - Centrale describe a clean, modern, room-only property steps from Milano Centrale, with comfortable rooms and friendly hosts, but a largely self-service check-in and an inconspicuous entrance that some guests found confusing.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

8

Belinda

Feb 7, 2026

·

Stayed 1 night

The hotel is conveniently located next to the Central Station and the room itself was very clean and well equipped. The staff were friendly and helpful and we appreciated being able to check in a couple hours early. However, having to carry bags up three long flights of stairs was something we hadn’t expected. We also were told we would receive a welcome gift and a welcome drink. The welcome drink was a bottle of water and the welcome gift was one piece of candy. Nice but not something I would advertise as a welcome gift and drink.

2

Moises

Feb 2, 2026

·

Stayed 1 night

Be careful. This is not an Hotel, this is a hostel as best. I stayed at a hotel on the 3rd floor of an old building near the Milan train station, and it was a total disappointment. There is no reception desk, no staff on site, and no elevator. You must carry your luggage up three flights of stairs with no assistance. Communication is via a WhatsApp number, and when I asked for help with my bags, I was told that no one would assist me because shifts start at 10:00 am. The description on Expedia (and likely other listings) is misleading, giving the impression of a normal hotel stay with staff and services that simply do not exist. The overall experience was inconvenient, frustrating, and far from what I expected from a hotel. If you rely on traditional hotel amenities, this place will not meet your needs. I would strongly advise others to avoid it or to verify in advance that front desk service, elevator access, and luggage assistance are available.

2

Frederik

Dec 22, 2025

·

Stayed 3 nights

I don't think it's okay that you don't hear anything about a fire in the building. But only find out when you get there."

10

Hayley

Nov 30, 2025

·

Stayed 3 nights

This is our second stay. This is a great place close to the central station. The rooms are a good size and comfortable and have everything you need. Shower is excellent Staff are fantastic very friendly and welcoming and very accomodating. We will be back again

10

DWAYNE

Oct 13, 2025

·

Stayed 5 nights

I appreciate Tania's assistance and support during the check in process and over the duration of my stay. Initially the check in process was a bit confusing and I had not received check in instructions until a few hours before my arrival. (I had limited internet and phone access which made it a bit more challenging). Once i was able to connect with Tania, the host, everything was smooth from that point forward!

46 Via Vitruvio, Central Station, Milan, Italy

Location

With a stay at Aiello Hotels - Centrale, you'll be centrally located in Milan, within a 5-minute drive of Galleria Vittorio Emanuele II and Piazza del Duomo. This luxury guesthouse is 0.5 mi (0.8 km) from Corso Buenos Aires and 2.3 mi (3.6 km) from Cathedral of Milan.

Piazza Lima(0.4 miles)

Corso Buenos Aires(0.5 miles)

Piazza della Repubblica(0.5 miles)

Piazzale Loreto(0.6 miles)

Indro Montanelli Public Gardens(0.7 miles)

Porta Venezia(0.8 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:30 to 23:59

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Parking is available nearby for a fee of EUR 25 per day, located 820 feet away and open 24 hours. It is limited and does not require a reservation.

Local cuisine breakfasts are available daily from 7:00 AM to 11:00 AM for a fee of approximately EUR 7 for adults and children.

Pets are allowed at the property for a fee of EUR 10 per accommodation, per night. Service animals are exempt from fees.

Check-in is from 2:30 PM to 11:59 PM, and check-out is by 11:00 AM. Late check-out is available for a fee, subject to availability.

Airport shuttle services are available, but specific pricing and arrangements are not detailed. Guests should inquire directly for more information.

The property features elevators and step-free entrances, making it accessible for guests with disabilities. Wheelchair-accessible facilities are available in public areas and rooms.

The property is centrally located in Milan, within a 5-minute drive of Galleria Vittorio Emanuele II and Piazza del Duomo. It is 0.5 miles from Corso Buenos Aires and 2.3 miles from the Cathedral of Milan. Public transport options are available nearby.

Children are allowed at the property, and all guests, including children, must be present at check-in and show their government-issued photo ID card or passport. There is no mention of a minimum age for children to stay for free.

The property offers cribs (infant beds) for a fee of EUR 12 per stay. Advance request or confirmation may be required for availability.

Aiello Hotels - Centrale

Amenities

Property description

Guest reviews