Name: The Metro Hotel
Address: 319 Divisadero Street, Panhandle, San Francisco, California, United States of America, San Francisco, San Francisco County, US
Price range: US$227–US$514 per night
Rating: 8.73

What guests think

Reviews of The Metro Hotel highlight a vibrant, walkable location and exceptionally friendly staff, alongside a charming, artsy boutique vibe and generally clean, comfortable rooms, but also consistently note very small rooms and limited amenities such as no elevator.

Guests frequently commend accommodating service, including helpful local tips and luggage storage. Common drawbacks include street and hallway noise in this older building, occasional maintenance issues, and lack of in-room coffee or fridges; parking can be challenging. Expect a simple, characterful base for short stays in San Francisco.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are limited: no elevator and many stairs, no in-room coffee makers or fridges, and no on-site parking; street parking can be difficult. A few guests also mentioned the absence of an ice machine.

Related guest reviews

6

Suzanne P.

3 Oct 2023

·

Stayed 4 nights

No elevator. No coffee in rooms.

6

ryan

12 Jul 2023

·

Stayed 3 nights

Pros: One of the only hotels in this part of town. Which has lots of great things in walking distance. Comfortable mattress. The room I stayed in had no street noise. Cons: Very tiny room. Cheap and uncomfortable chairs. A strangely small single trashcan. No mini-fridge. No microwave. Sink is not in the bathroom. Bathroom has one of those creepy sliding doors that lets people peek in on your when closed. This is supposed to be an arty hotel, but all the art is boring generic corporate art, should be on the wall of a bank. And BIGGEST con, is that the heater for the room is super cheap and barely functional. You could buy a high end space heater for half the cost of one night in that place, but instead they have a clunky loud clicking used one from mom's garage.

10

Victoria

3 Jun 2025

·

Stayed 1 night

We had a great stay at this hotel! The staff was super nice and helpful - they held on to our bags for us before check-in and after check-out while we explored the city. They even offered for us to keep anything we didn’t need but didn’t want to leave in the car overnight so we didn’t have to lug our big bags upstairs. Loved the decor and character in the lobby and room. The only thing that was a bit of bummer is website says you park on the street in the neighborhood but there are strict limits to this during the week so we ended up having to park in a pricey garage. Imagine this wouldn’t be an issue if you’re there over the weekend but would just keep that in mind if you’re visiting on a weekday. Overall though really enjoyed staying here and would definitely recommend!

8

Stephanie

13 Jun 2024

·

Stayed 3 nights

This was our second stay at this location and we'd for sure recommend it. Pros - charming boutique hotel with character in a wonderful location, clean rooms and comfy beds, affordable for the area, nice staff and option to text with front desk. Cons - no fridge (we wasted so much food 😭), TINY rooms (like you will have to get creative to avoid tripping over your luggage), bathroom has hardly any wall space and bad lighting (easily fixed with shelves and a backlit mirror), no parking. The pros outweigh the cons for sure.

10

Karen

9 Dec 2023

·

Stayed 1 night

This hotel is in a great location of the city. It is a stylish boutique hotel that has very comfortable rooms. The staff was very friendly and helpful. Parking is off site on the street so be prepared to be patient. We loved it and will be back!

10

Karen

11 Sept 2025

·

Stayed 1 night

Perfect place to stay for a solo or couple to stay for 1-3 nights. Excellent location! All kinds of restaurants and amenities within walking distance. Only drawback no elevator, rooms are up some steep stairs. Not recommended for elderly or disabled. Otherwise felt like I was staying in a charming boutique hotel in Europe.

8

Jacob

10 Mar 2025

·

Stayed 1 night

Excellent location with lots to see and do in walking distance. Difficult to find parking in the area, but with some planning can be mitigated. Staff were lovely and professional.

4

Prakash

25 Sept 2025

·

Stayed 3 nights

Room and washroom size is very small and facilities like, tea , coffee, fridge is not available

8

Stephen

21 Aug 2025

·

Stayed 1 night

The staff was fantastic, accommodations wonderful... it would be nice to have an ice machine on the property. (And hopefully a lovely restaurant next door.)

8

Cora

25 Jul 2025

·

Stayed 3 nights

Nicely decorated. Lots of stairs and narrow hallways due to building age.

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Cleanliness

Rooms and common areas are generally very clean and well kept, with housekeeping appreciated. Some reports note odors in hallways or occasional maintenance issues.

Related guest reviews

10

Grey

8 Jun 2025

·

Stayed 3 nights

Great location, very clean.

10

carl

20 Jun 2025

·

Stayed 1 night

Hotel was clean and secure. Nice location for bars and restaurants and walkable to good neighborhoods. Thought it was excellent value.

10

Matt

8 Sept 2025

·

Stayed 4 nights

good small hotel near my family. felt safe. clean rooms. all we needed.

6

mariana

31 Jul 2024

·

Stayed 5 nights

Hallways in this hotel smelled like vaping smoke and weed! The front desk person greeting us, had just come back from a smoke break, and it made the entire lobby, hallway/steps smell like it. Or room was clean and opening the windows made it so much better.

10

Mary

23 Jun 2024

·

Stayed 1 night

Friendly little spot in a lovely walkable neighborhood. Very clean room and bathroom. We had a room with a window into an internal air shaft thing which was great for getting cool air in at night while still keeping it quiet in the room. Nice little back patio tucked into the trees.

10

andrew

6 May 2023

·

Stayed 2 nights

Really enjoyed my stay here. Rooms were nice and clean. Looks like it has been remodeled at some point in time. Beds were clean and comfy. I will come back and stay here if for any reason I go back to SF.

10

Casi

20 Jun 2025

·

Stayed 4 nights

Super clean, excellent location, very helpful staff.

10

Trysha

20 Feb 2024

·

Stayed 2 nights

Small room, but very clean

10

David

11 Nov 2024

·

Stayed 4 nights

This is a small boutique hotel in an older building. On the negative side, don’t expect a luxury hotel with all the amenities, and my room was quite small. However, the location is great, and it is very clean and well kept. Daily cleaning service with fresh soft towels every day. I enjoyed staying there!

4

Monica

12 Nov 2025

·

Stayed 2 nights

Dilapidated conditions with non functional utilities including climate control, lighting, air circulation. Saggy mattresses, no blackout curtains, noisy room

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Rooms

Rooms are consistently very small, but beds are comfortable and the decor is stylish and artsy. Noise from thin walls or street-facing rooms affects some stays.

Related guest reviews

10

Heidi

23 Jul 2025

·

Stayed 2 nights

Loved the eclectic vibe of this cute boutique hotel. The decor was fun and the beds are so comfy, definitely in the top 5 of all properties I’ve stayed in. Will definitely be staying here again.

6

Jack

17 Mar 2025

·

Stayed 3 nights

The property is an older building in lower haight, which has cute charm, but that means thin walls and hearing everything your neighbors do. I had a family with kids above my room and I could hear every footstep and anytime water was used. My room was small and somewhat cramped, but worked for me as I did not spend much time in it. The hotel staff is great and it’s in a great location.

4

Chun-Hsiung

16 Jun 2024

·

Stayed 5 nights

Poor sound proof

6

mike

29 Sept 2023

·

Stayed 1 night

Very small room just enough for the bed! Typical in San Francisco but this one took the cake!

10

Anna

17 Jul 2024

·

Stayed 1 night

Incredibly comfortable beds and linens! The art and decor of the hotel are phenomenal.

8

Debbie

15 Sept 2025

·

Stayed 3 nights

Staff was very nice and helpful Convenient location Rooms were very small and cramped

8

John

13 Apr 2024

·

Stayed 2 nights

Cozy place and room, great location, but room was quite small, probably the smallest we’ve ever stayed in. And no coffee/tea or elevator?

10

Christina

9 Apr 2025

·

Stayed 1 night

Great stay. Tiny rooms but didn’t mind that at all. The staff and the location was excellent.

10

Ruth

27 Aug 2025

·

Stayed 2 nights

Very cute hotel in a nice area of SF. Very walkable. Our room was tiny (we knew that ahead of time), but had all the necessary amenities and was perfect for a short stay.

6

Chaney

27 Apr 2024

·

Stayed 2 nights

Area is great. Restaurants, bars, walkability, etc. Room was too small. It was hard to navigate around the bed as it was too tight. Window couldn’t be opened

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Service

Service is widely praised as friendly, helpful, and accommodating, with easy check-in and thoughtful touches like luggage storage. Guests appreciated local tips and responsiveness.

Related guest reviews

10

Hilary

9 Mar 2025

·

Stayed 1 night

This was a fun and unique property in SF. The staff were super friendly and answered any question we had. I loved the charm of the original rooms. Great hotel for an affordable price in SF.

10

Victoria

3 Jun 2025

·

Stayed 1 night

We had a great stay at this hotel! The staff was super nice and helpful - they held on to our bags for us before check-in and after check-out while we explored the city. They even offered for us to keep anything we didn’t need but didn’t want to leave in the car overnight so we didn’t have to lug our big bags upstairs. Loved the decor and character in the lobby and room. The only thing that was a bit of bummer is website says you park on the street in the neighborhood but there are strict limits to this during the week so we ended up having to park in a pricey garage. Imagine this wouldn’t be an issue if you’re there over the weekend but would just keep that in mind if you’re visiting on a weekday. Overall though really enjoyed staying here and would definitely recommend!

10

Casi

20 Jun 2025

·

Stayed 4 nights

Super clean, excellent location, very helpful staff.

10

Seth

29 Aug 2025

·

Stayed 3 nights

Adorable, comfortable, and artsy hotel in an excellent neighborhood. The staff are all super kind and accommodating and I’d absolutely stay here again!

10

warren

23 Apr 2025

·

Stayed 1 night

Staff was great……very helpful. We would stay here again and will recommend to my friends. Warren

10

Lauri

1 Feb 2023

·

Stayed 4 nights

The Metro Hotel is in a great location. It is a beautiful boutique hotel with friendly staff. Ashley at the front desk is extremely friendly and attentive. I will certainly return on my next visit to San Francisco.

10

Abigail

3 Jun 2025

·

Stayed 1 night

Front desk woman was so kind and accomodating!

10

Susan

9 Dec 2023

·

Stayed 1 night

So happy to have found The Metro. A really easy, chilled hotel in the middle of such a great street, yet quiet and peaceful. A perfect stop for parents of USF students visiting!

10

Nicholas

2 Sept 2025

·

Stayed 3 nights

Staff was extremely friendly and helpful. Location is perfect, with easy walk through the broad spectrum of Divisadero cuisines and and access to Golden Gate Park.

10

Teresa

3 Mar 2025

·

Stayed 3 nights

Helpful staff, great location, quiet rooms, and comfy bed. Would recommend to get a feel for a vibrant SF nieghborhood.

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Location

Excellent, walkable location in the Lower Haight and Divisadero area with many restaurants, cafes, and parks within easy reach, including Golden Gate Park. Convenient for neighborhood venues and exploring non-downtown San Francisco.

Related guest reviews

10

andy

10 Oct 2025

·

Stayed 4 nights

Great location, very friendly people

10

Karin

23 Apr 2024

·

Stayed 1 night

Great location in SF near the Haight and lots of dining. I stayed to be near a show at the Independent and it was perfect for that.

10

carl

20 Jun 2025

·

Stayed 1 night

Hotel was clean and secure. Nice location for bars and restaurants and walkable to good neighborhoods. Thought it was excellent value.

10

Dixie

22 Dec 2022

·

Stayed 2 nights

Great neighborhood in SF. Great restaurants, bars, shops. Close to Independent rock club!

10

Karen

11 Sept 2025

·

Stayed 1 night

Perfect place to stay for a solo or couple to stay for 1-3 nights. Excellent location! All kinds of restaurants and amenities within walking distance. Only drawback no elevator, rooms are up some steep stairs. Not recommended for elderly or disabled. Otherwise felt like I was staying in a charming boutique hotel in Europe.

10

Nicholas

2 Sept 2025

·

Stayed 3 nights

Staff was extremely friendly and helpful. Location is perfect, with easy walk through the broad spectrum of Divisadero cuisines and and access to Golden Gate Park.

8

Jacob

10 Mar 2025

·

Stayed 1 night

Excellent location with lots to see and do in walking distance. Difficult to find parking in the area, but with some planning can be mitigated. Staff were lovely and professional.

10

katrina

28 Dec 2024

·

Stayed 2 nights

This Hotel is in The Lower Haight neighborhood in San Francisco. The hotel is two blocks from Haight St. I loved the location. It is a 30 minute walk to Panhandle park and the beginning of Golden Gate.Park. I walked to the Golden Gate Bridge--about 5 miles, with hills. The entire staff at the front desk was excellent. Rebecca and Ashley were both attentive.and.informative, as was the remainder of the staff. There are plenty of outstanding restaurants walking distance from the hotel.

10

Philip

24 Oct 2023

·

Stayed 1 night

We wanted to try something different from the tourist and downtown area . Nice feel to the area will bars and restaurants close by. Old style hotel feel with clean modern room

8

Mackensie

12 May 2025

·

Stayed 2 nights

The Metro Hotel is a colorful and vibrant boutique hotel in the Divisadero neighborhood. We truly enjoyed our stay here and felt safe on the property. The location is excellent and the restaurants in the area are very very good. The room itself was cozy and would be good for a short stay.

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Dining

Not enough information in reviews.

Related guest reviews

6

Suzanne P.

3 Oct 2023

·

Stayed 4 nights

No elevator. No coffee in rooms.

10

laurie

8 Dec 2024

·

Stayed 1 night

Staff was super courteous and attentive. The hotel itself is awesome, full of charm and the bed was perrrrfect!! What I would have liked was coffee service in the room. But Tommy supplied me with a kettle and I was able to make my own. That was super nice.

6

ryan

12 Jul 2023

·

Stayed 3 nights

Pros: One of the only hotels in this part of town. Which has lots of great things in walking distance. Comfortable mattress. The room I stayed in had no street noise. Cons: Very tiny room. Cheap and uncomfortable chairs. A strangely small single trashcan. No mini-fridge. No microwave. Sink is not in the bathroom. Bathroom has one of those creepy sliding doors that lets people peek in on your when closed. This is supposed to be an arty hotel, but all the art is boring generic corporate art, should be on the wall of a bank. And BIGGEST con, is that the heater for the room is super cheap and barely functional. You could buy a high end space heater for half the cost of one night in that place, but instead they have a clunky loud clicking used one from mom's garage.

10

Hannah

2 Jun 2023

·

Stayed 1 night

Really liked the location and staff. The property was clean and spacious, would have been good to have coffee and tea facilities but doesn't seem to be common in US? Loved the art on thr walls and the frontdesk staff were brillliant. Really friendly and helpful. Would stay again.

8

John

13 Apr 2024

·

Stayed 2 nights

Cozy place and room, great location, but room was quite small, probably the smallest we’ve ever stayed in. And no coffee/tea or elevator?

8

Janet

11 Feb 2023

·

Stayed 2 nights

This hotel is a darling little hotel within easy walking distance of the Castro and of Golden Gate Park. The beds were very comfortable and the service staff was friendly and helpful. We will stay here again. The only negatives were that there is no elevator, the street sounds for rooms above Divisadero were fairly loud, there was only one trash can, and there was no coffee maker in the room.

6

Amy

31 May 2023

·

Stayed 2 nights

Hotel is fine to stay but NO ammenities whatsoever...basic place to crash essentially.

8

Jessica Dawn

5 Jun 2024

·

Stayed 2 nights

The hotel was very cute and in an excellent location. The staff was freindly and helpful and the bed was really comfortable. It had a nice funky vibe , cool artwork everywhere and a lovely sitting area outside. The only complaint I have is there was no coffee/tea. There were plenty of coffee shops around, but to not have complimentary coffee/tea is just odd.

4

Prakash

25 Sept 2025

·

Stayed 3 nights

Room and washroom size is very small and facilities like, tea , coffee, fridge is not available

8

Stephen

21 Aug 2025

·

Stayed 1 night

The staff was fantastic, accommodations wonderful... it would be nice to have an ice machine on the property. (And hopefully a lovely restaurant next door.)

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$269
February	US$271
March	US$297
April	US$274
May	US$311
June	US$332
July	US$282
August	US$272
September	US$297
October	US$322
November	US$261
December	US$220

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $297	18 $227	19 $396
20 $249	21 $297	22 $292	23 $323	24 $325	25 $502	26
27 $395	28 $432	29 $315	30 $336

Su	Mo	Tu	We	Th	Fr	Sa
				1 $260	2 $514	3 $427
4 $272	5 $309	6 $284	7 $377	8 $350	9 $463	10 $463
11 $320	12	13 $279	14 $299	15 $283	16 $408	17 $393
18 $244	19 $273	20 $272	21 $308	22 $282	23 $362	24 $357
25 $238	26 $252	27 $252	28 $261	29 $256	30 $287	31 $280

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Monthly average prices

About this property

Location

Room options

One Queen and One Full

Standard Full

Two Queens and One Full

Two Queens

Two Fulls

Two Twins

Standard Queen

Guest reviews

Fabulous

What guests think

Property policies

Check-in instructions

Good to know

FAQs about The Metro Hotel

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