Name: Hotel Zephyr San Francisco
Address: 250 Beach Street, Fisherman's Wharf, San Francisco, California, United States of America, San Francisco, California, US
Price range: US$187–US$1,044 per night
Rating: 8.4

What guests think

Hotel Zephyr San Francisco draws travelers for its walk-to-everything Fisherman’s Wharf location and playful courtyard with games, fire pits, and s’mores, making it especially popular with families seeking convenient access to piers, tours, and waterfront attractions.

Many guests praise friendly staff and regular room tidying. Common concerns include dated rooms, maintenance and cleanliness issues (including mold or pests in some reports), noise, and air conditioning problems. Parking and nightly amenity fees are often called expensive, and early check-in can incur a charge even when rooms are ready. Expect a fun, family-oriented base with a great location, offset by fees and variable room quality.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Family-friendly courtyard and game room with fire pits and s’mores are a highlight; some equipment and common areas feel worn or occasionally out of order. On-site parking is convenient but pricey, and a nightly amenity fee is commonly charged.

Related guest reviews

10

Richard

8 Nov 2025

·

Stayed 4 nights

Great location, outdoor amenities and game room were a pleasant bonus!

8

Breanne

10 Aug 2025

·

Stayed 2 nights

Definitely a great location, lots to do within walking distance and transit is very close by. The property is a bit more dated than it seems by the pictures, rooms were comfortable and clean but a bit rough around the edges. Hard to justify the destination fee. Wifi is open and spotty, many games weren’t working fully (broken foosball table pieces with dead spots, no salt on the shuffleboard, bean bags had seen better days, photo booth is an additional cost) and the outdoor seating could use a good clean. The hotel is connected to a restaurant which means people not staying at the hotel were coming in to use the games and amenities, which were hard to get a spot on to begin with. S’mores kits are a fun touch but would be better over real fires, and they’re creating a lot of unnecessary waste with the individual packaging. Overall, worth it for the location, but the amenities don’t justify the costs. If you like various types of seating, this will be the place for you.

10

Erica

3 Aug 2025

·

Stayed 4 nights

The game room at hotel zephyr was amazing. My kids looked forward to coming back to the e hotel and playing pool, ping pong, corn hole and foosball and making s'mores each night.

8

Kristin

3 Nov 2025

·

Stayed 1 night

The hotel was the perfect spot for an annual girls' weekend, where we found ourselves gathering around the fire pits, ideal for catching up and not feeling like we had to sit in a restaurant or bar to spend that quality time together. The rooms were clean and had the right accommodations. Two things I wish they would address: 1) Self-parking was expensive - it was even more than was advertised online. We didn't want to drive around to find alternative parking, and since street parking is permitted (for 2 hours), we felt stuck. 2) They charge for early check-in if your room is ready early. We were not asking for expedited room availability, which I could understand charging a fee for so that is why I didn't give five stars. What happens is that the line for check-in at 4 pm is long, which is not a great customer service experience. They could make it easier on their team and provide a better guest experience if when a guest's room is ready after 2 or 3 pm, they allow them to check-in with no fee.

10

Susan

21 Aug 2025

·

Stayed 5 nights

A reimagined former Radisson. Family friendly, efficient and friendly front desk service. Very speedy repair service for the room safe. If you want to be near Pier 39 or Fisherman's Wharf or any of the piers where the popular routes are, the Zephyr is right there. Make note that there is an additional $30 charge for amenities whether you use them or not. Parking is $64 per day and includes in- out privileges.

8

Susan

23 Jun 2025

·

Stayed 4 nights

Hotel rooms were very small for a family of 4. Thank goodness for the balcony. Bedding was not as advertised on website. Plan to pay an additional $30 per day for "smores" and courtyard even if you don't want to do them or use the courtyard. Also parking was $64/day. comparable to the parking in the area and seemed secure. Be sure and account for these extra daily charges when budgeting for your stay. Outdoor firepits are shut off at 10:00 pm even if patio if full of people. Room did not have microwave but did have a small fridge. Overall the hotel was a good experience (not amazing) and probably what others in the are offered. Would be great for kids. Great location. Friendly staff.

8

Krystal

9 Jun 2025

·

Stayed 3 nights

Vibes were great, loved the game room and fire pits. Walking distance to pier 39 and similar attractions was great. Wish there were more dining/snack options inside the hotel that were a bit more affordable though. There is an ihop, Starbucks and 7/11 plus a restaurant within the block, but late night soda/drinks/snacks were not as easy to find without leaving. Room had a few faults, but was clean enough. Parking was WAY overpriced.. $65 a night. Use spot hero.. we got an in and out lot up the block for $75 all 3 nights

6

Kristan

17 Aug 2025

·

Stayed 3 nights

Cute hotel. Great location. They have a $30/night amenity fee, but no matter the length of your stay, they charge you for certain amenities if you want them more than once. Loved the s’mores, they should have been included for every night. None of the water bottle refill stations and half of the ice makers did not work on our floor. I would never complain about such things, but when the hotel makes a point that they are charging an extra fee for their amenities, things should work!

10

Paul

3 Aug 2025

·

Stayed 1 night

We had a great time on property. Lots of fun amenities. Proximity to Pier 39 and others is great. On-site parking was very convenient.

10

Noime

28 Jun 2025

·

Stayed 3 nights

Building is a little bit old, but clean. Theme of the hotel was unique. Game room and courtyard was a good place to hangout with friends. Dining options was great and walkable to piers. Easy access to public transportation too! Highly recommended.

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AI-generated summary based on recent guest reviews

Cleanliness

Feedback is mixed: many guests found rooms clean, but recurring reports note bathroom mold or musty odors, worn carpets, and occasional pests. Housekeeping is praised by some but overall upkeep can feel inconsistent.

Related guest reviews

4

Amy

3 Oct 2025

·

Stayed 3 nights

Location was great, but the room was not kept up to par cleanliness-wise. Room also looked nothing like the pictures on the site. Sheets smelled used, shower and sink water pressure was very weak. Could barely wash my hair! No ice on our floor, no coffee in hotel. We were happy to see all the games and outdoor firepits, but had no idea that they would tack $30 per night to our bill for these "amenities"? I booked a room for $188.25 per night, and with $60 per day parking... but my entire bill - was 987.48. Seems very high for what i got.

4

Siobhan

28 Oct 2025

·

Stayed 4 nights

The balcony view was ok.... however it wasnt the best view! Staff where very rude.. especially the guy who was supposed to help with suitcases etc.... huffing and puffing for doin his job! Parking was confusing and over priced and no clear instructions to get out of car park as everywhere u needed a hotel key... so if u turned up earlier than 4pm... u were screwed. Rooms full of black mould and small double beds so really not enough bed room for 4 people.... awful sleep. Hotel surroundings full of homeless and junkies!!! Over priced and be aware that each night you are charged $30 for "complimentary " wifi and smore kit ... wifi crap and smore kit was minimal....tiny piece of chocolate... smashed up graham cracker and 2 small marshmallows. Would highly recommended staying further away as your literally only paying a premium for area in pier 39. . Beds cracked and broken and warn out.... they paint the bath cracks so when ur having a bath... pieces of paint are floating aroung.... no microwave and small fridge.. really disappointed.... cleaners pleasent enough but main check in and porter... extremely rude!!! Especially when u ask to leave suitcases.... 2 main lifts... 1 always broken (which isnt good when u of my family cant do stairs due to disabilities and we are on top floor!) Also games room out of order for 24 hours due to "private event" they care more about tips and money than the actual service they are supposed to provide

10

David

23 Nov 2025

·

Stayed 2 nights

Very clean and well organized. And great staff very nice

4

Isaias

22 Apr 2025

·

Stayed 2 nights

There was mold on the shower walls and pay extra for parking( fee already included while booking). Extra fees for no reason.

10

Alejandro

19 Nov 2025

·

Stayed 1 night

Clean rooms, friendly staff. Great area to stay at

4

Martin

7 Jul 2025

·

Stayed 2 nights

There was cockroaches and bedbugs in my room. The lights didnt work properly either.

4

Ricardo

2 Aug 2025

·

Stayed 4 nights

The property is not well maintained and it seems to be in less than average condition. The corridors smelled bad and they were filthy. The bedroom had clean linens but the carpet also looked and felt dirty. The elevator felt poorly maintained also as it had a some kind of a mechanical problem. The hotel is conveniently located to access Pier 39, but it was very noisy. I would not recommend this hotel only for the sake of being so close to Pier 39. There are other options close by that seemed much better.

6

Eric

10 Dec 2024

·

Stayed 3 nights

Mold noted in grout of shower and tub/wall/floor junction on shower head side.

6

Jordan

26 Sept 2025

·

Stayed 3 nights

Hotel seems dated and kind of worn down and the bathroom cleanliness was not good. There were spots of black mold in tile grout for the bath tub. There were also chunks of grout missing in between the tiles. The room was OK. the air conditioning worked well and kept the room cool. The carpet in the room could also use a deep clean. The balcony is nothing special: you get a partial view of the Fisherman’s Wharf (from the 3rd floor) and the big Ferris wheel. Hotel staff was very friendly and professional, however. The mini fridge kept my drinks cool. Overall, the location is great and the staff is friendly. But the bathroom killed the vibe for me due to the mold.

2

Katelyn

9 Feb 2025

·

Stayed 2 nights

!!COCKROACHES BEWARE!! Found several cockroaches in my room on the second and last night of my trip including in the bed. They also infested my luggage and emerged when I began to unpack back at my home. After alerting the hotel, they responded by refunding the resort free of roughly $70. With this refund, paying about $150/night for a cockroach infested room is not something I would do again.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally small and a bit dated, with frequent maintenance issues (AC, plumbing, lighting) and some noise. Balconies and select rooms offer nice views, but Wi‑Fi can be spotty and comfort varies.

Related guest reviews

6

Yancey

5 Aug 2025

·

Stayed 4 nights

This property is very well located and great for families with lots of games in the courtyard. The room was small - room enough for 2 full beds and nothing else - no chair or seating. We had a balcony, but it was in the shade and generally too cold to enjoy beyond the partial bay view. The bathroom was a little dated and the toilet didn’t flush easily. Not what you would expect for $450/night, but there were a lot of events in town this weekend and many hotels were sold out. For the location, this was the best property available.

8

Molly

28 Apr 2025

·

Stayed 1 night

It was a nice hotel, good service, great location. The beds were rock hard and we were both sore the next morning. Not a good night sleep.

6

FRANCIS

8 Nov 2025

·

Stayed 3 nights

Location is great but the place is tired. Peeling paint, bathtub chipped, no light in rooms. Common area is great though.

10

Donna

23 Aug 2025

·

Stayed 1 night

Loved the property only problem was the air conditioning in our room was not great

8

Breanne

10 Aug 2025

·

Stayed 2 nights

Definitely a great location, lots to do within walking distance and transit is very close by. The property is a bit more dated than it seems by the pictures, rooms were comfortable and clean but a bit rough around the edges. Hard to justify the destination fee. Wifi is open and spotty, many games weren’t working fully (broken foosball table pieces with dead spots, no salt on the shuffleboard, bean bags had seen better days, photo booth is an additional cost) and the outdoor seating could use a good clean. The hotel is connected to a restaurant which means people not staying at the hotel were coming in to use the games and amenities, which were hard to get a spot on to begin with. S’mores kits are a fun touch but would be better over real fires, and they’re creating a lot of unnecessary waste with the individual packaging. Overall, worth it for the location, but the amenities don’t justify the costs. If you like various types of seating, this will be the place for you.

6

Erika

2 Jan 2025

·

Stayed 5 nights

My room was so cold and I was unable to turn on any heat. There was also not any water pressure. The s’mores package was fun and the game room and lobby hangout area was really great. Spent most of my time at the hotel here.

6

Mayra

11 Nov 2025

·

Stayed 2 nights

Staff was nice but i asked for a room with an ocean view 2 months in advance and got a room with absolutely no view. I was kind of disappointed since i booked in advance and wento for my birthday. Also, ac did not work, kepg shutting off and when itnwpuld work the air was not cold.

6

Christopher

24 Nov 2025

·

Stayed 2 nights

Nice location but balcony rooms are quite noisy and they wanted us to pay in order to checkin an hour early even though our room was ready. I understand it's their policy but $40 is excessive when almost all other hotels off this for free

8

Nichole

27 Aug 2025

·

Stayed 2 nights

Location is great! Room lighting was poor. Outlets were limited- an electrical strip was provided, but was hard to find.

8

Antoinette

21 Aug 2025

·

Stayed 4 nights

Room was small, and AC was placed directly next to the head of the bed, mere inches away so we couldn’t use it. Room was clean but a bit run down. The facilities and proximity were great. Wish we got s'mores every night, but only allowed once.

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Service

Staff are often friendly and helpful, with quick responses in some situations, but experiences vary. Guests report early check‑in fees, difficulty reaching the desk at times, and occasional rudeness or inconsistent tone.

Related guest reviews

6

Gary

14 Jun 2025

·

Stayed 3 nights

The hotel is ok; it was designed for the "cool factor". The public spaces have a lot of amenities like ping pong table and pool table and other games, which is really nice. But I couldn't find a coffee anywhere in the lobby. They had a Keurig in the room but most hotels have free coffee or a place to buy coffee in or near the lobby. The room was fairly large, the bed was comfortable and the linens were clean. The bathroom had mold and smelled of chlorine; the water in the sink did not get hot (it was tepid at best) and the shower drain was very slow (ankle deep by end of shower but drained before the next one). Parking is $15 per hour or $65 per day, which in this touristy area was probably a fair price for in and out services. I arrived one hour before check-in, and they charged me $25 for an "early check-in". That is frustrating because it's just a money grab. I also found the front desk staff to be indifferent or even cold every interaction. An exception is the cleaning staff who greeted me every time I walked past one of their carts. Overall I would not stay at this hotel again, there are other options that are in better shape and have better "hotel amenities". If you're a family with kids or an influencer who prioritizes taking pics by a smores fire at your hotel, then this place is fine for you though.

10

rosa

2 Jun 2025

·

Stayed 2 nights

We really enjoyed our stay. The staff was courteous, and helpful.

8

Beejal

10 Apr 2025

·

Stayed 3 nights

Great location! Even though our room was ready, they wanted to charge us $40 to get in early at 3 pm instead of 4. I’ve been to large chains and have never had this issue. If it’s ready, what’s the big deal?! Room could use a little love and paint. One elevator was down so only one working.. and it was extremely slow. Concierge was great as was bell guy. Front desk was cordial but not what I’d consider friendly. For the price, overall, a good stay.

10

Susana

7 Apr 2025

·

Stayed 2 nights

Our whole stay from start to finish was amazing. Check in was fast and all of the staff was friendly. They even stored our luggage before check in since we were early and after check out since our flight left late

10

MA DEL CARMEN

17 Jun 2025

·

Stayed 1 night

They hotel is great. Located near most of the major attractions and to transportation. The room with balcony and view is definitely a great choice. An IHOP on the same street is very convenient. They only thing that I didn't like was that I arrived early, the room was ready, But they told me that if I wanted to get my room at that moment I had to pay a $75.00 USD Fee. Bad customer service. Front desk staff is not very friendly.

8

Stan

3 Aug 2025

·

Stayed 3 nights

Trouble getting thru to the front desk on the phone

6

Michelle

2 Jan 2025

·

Stayed 2 nights

Pros: Great location, clean room, balcony was a nice touch, and parking was safe and convenient. Cons: Beds were extremely uncomfortable, making it hard to sleep, and we almost left after the first night. The front desk staff was rude when I called to ask a question. During our stay, security unnecessarily approached my husband in the lobby and asked him to leave—assuming he wasn’t a guest based on his appearance. That was infuriating. The coffee maker in the room was filthy and disgusting. Additionally, the $75 daily amenity fee is excessive and should be disclosed at booking. The area was also very noisy, with loud music until 3 a.m. Overall, I would not stay here again.

10

Kevin

30 Oct 2025

·

Stayed 1 night

Lady at the desk was wonderful!

10

Pablo

26 Aug 2025

·

Stayed 5 nights

Staff was very professional and courteous, always greeting you and welcoming you.

2

Marion

19 Aug 2025

·

Stayed 7 nights

Staff not friendly at all

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AI-generated summary based on recent guest reviews

Location

Excellent, walkable base beside Pier 39 and Fisherman’s Wharf with easy access to tours and transit. Some guests mention street noise and encountering homelessness in the area.

Related guest reviews

8

Scott Glendon

7 Jan 2025

·

Stayed 5 nights

As close as a tourist could want to Pier 39 and Fisherman's Wharf. Public transit goes right past the door.

10

Dung

24 Aug 2025

·

Stayed 1 night

Great location!

10

Maximo

6 Aug 2025

·

Stayed 3 nights

Excellent location, to go to all the activities, they are close without transportation

10

daniel

20 Jul 2025

·

Stayed 2 nights

Great location just in front of Pier 39. The rooms are quiet basic but OK, the facilities of the hotel are great to stay together outside and in the playing room. The hotel has private parking at 75$ per night. You have many options of public transportation (including cable car) at a very short walking distance.

10

Glen

7 May 2025

·

Stayed 3 nights

Great position - across the road from Fisherman’s Wharf. Everything walkable - safe area San Fran is unreal for family holiday

10

William

21 Sept 2024

·

Stayed 7 nights

I love the location and convenience.

10

Latina

30 Sept 2025

·

Stayed 3 nights

Great location

10

Ashlee

3 Nov 2025

·

Stayed 1 night

The location was amazing and super close to everything within the walking distance! The hotel was super nice and clean and very kid friendly. We were there for a day and had a wonderful experience! I would highly recommend to anyone!!

10

Travis

8 Jun 2025

·

Stayed 3 nights

Close to everything and very nice property and people.

10

Felipe

29 Jul 2025

·

Stayed 1 night

Location, Location, Location. Best hotel if you are on vacation. Best Location. You will have EVERYTHING just within walking distance.

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AI-generated summary based on recent guest reviews

Dining

On-site dining is limited: no breakfast or lobby coffee service noted by many, and no room service. A connected restaurant/bar and numerous nearby eateries provide alternatives.

Related guest reviews

6

Gary

14 Jun 2025

·

Stayed 3 nights

The hotel is ok; it was designed for the "cool factor". The public spaces have a lot of amenities like ping pong table and pool table and other games, which is really nice. But I couldn't find a coffee anywhere in the lobby. They had a Keurig in the room but most hotels have free coffee or a place to buy coffee in or near the lobby. The room was fairly large, the bed was comfortable and the linens were clean. The bathroom had mold and smelled of chlorine; the water in the sink did not get hot (it was tepid at best) and the shower drain was very slow (ankle deep by end of shower but drained before the next one). Parking is $15 per hour or $65 per day, which in this touristy area was probably a fair price for in and out services. I arrived one hour before check-in, and they charged me $25 for an "early check-in". That is frustrating because it's just a money grab. I also found the front desk staff to be indifferent or even cold every interaction. An exception is the cleaning staff who greeted me every time I walked past one of their carts. Overall I would not stay at this hotel again, there are other options that are in better shape and have better "hotel amenities". If you're a family with kids or an influencer who prioritizes taking pics by a smores fire at your hotel, then this place is fine for you though.

8

Karen

21 Mar 2025

·

Stayed 4 nights

This was a great hotel with fun games for the kids. The rooms was nice but the beds were a bit small. It would have been great to have a coffee shop in the hotel or coffee service in the lobby. Otherwise this was a great place to stay.

6

Angela

8 Jun 2025

·

Stayed 1 night

Location Location Location. Hotel is right in the mix of Fisherman’s wharf and steps away from the F train to take you down to The Ferry building and over into Union Square. The hotel is large so rooms can be a jaunt from elevators and hallways were dark. On-site parking was good but get there early. Room was small but clean. It could have used some repairs to wallpaper and shower. The outdoor area was large with plenty of seating and free s’more kits to use at fire pits. Coffee shop was never open. Bed was just OK. Had an issue with shower, valve hard to open, and they sent someone right up.

8

susan

11 Oct 2025

·

Stayed 3 nights

They had no coffee shop or breakfast

10

Jennifer

14 Mar 2025

·

Stayed 1 night

The amenities are great. There is also a restaurant/bar that is super convenient and staff is friendly.

2

milad

2 Sept 2025

·

Stayed 2 nights

The room it wasn't clean and they don't have any room service and restaurant .

10

Walid

28 Oct 2024

·

Stayed 3 nights

Very nice hotel near the water. Stylish decor Good area No restaurant in hotel

8

Krystal

9 Jun 2025

·

Stayed 3 nights

Vibes were great, loved the game room and fire pits. Walking distance to pier 39 and similar attractions was great. Wish there were more dining/snack options inside the hotel that were a bit more affordable though. There is an ihop, Starbucks and 7/11 plus a restaurant within the block, but late night soda/drinks/snacks were not as easy to find without leaving. Room had a few faults, but was clean enough. Parking was WAY overpriced.. $65 a night. Use spot hero.. we got an in and out lot up the block for $75 all 3 nights

8

Jennifer

14 Mar 2025

·

Stayed 1 night

The games and s’mores were fun but it was cold and rainy so we couldn’t experience all of it. It was nice to have the bar/restaurant.

10

Noime

28 Jun 2025

·

Stayed 3 nights

Building is a little bit old, but clean. Theme of the hotel was unique. Game room and courtyard was a good place to hangout with friends. Dining options was great and walkable to piers. Easy access to public transportation too! Highly recommended.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$161
February	US$166
March	US$202
April	US$150
May	US$157
June	US$231
July	US$176
August	US$179
September	US$194
October	US$232
November	US$162
December	US$115

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $1,044	17 $245	18 $202	19 $273
20 $238	21 $248	22 $268	23 $261	24 $261	25 $311	26 $297
27 $252	28 $263	29 $274	30 $267

Su	Mo	Tu	We	Th	Fr	Sa
				1 $241	2 $230	3 $255
4 $223	5 $260	6 $244	7 $255	8 $284	9 $314	10 $312
11 $244	12 $279	13 $288	14 $278	15 $247	16 $245	17 $255
18 $214	19 $234	20 $239	21 $244	22 $239	23 $241	24 $223
25 $227	26 $244	27 $462	28 $449	29 $244	30 $213	31 $187

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Monthly average prices

About this property

Location

Room options

Premium Room, 1 King Bed, Balcony (Waterfront)

Premium Room, 2 Double Beds (Waterfront)

Room, 1 King Bed (Zephyr)

Deluxe Room, 2 Double Beds, Balcony

Room, 2 Double Beds (Zephyr)

Deluxe Room, 1 King Bed, Balcony

Room, 2 Double Beds, Roll-In Shower (Mobility Accessible)

Room, 1 King Bed, Roll-In Shower (Zephyr, Strobe Door Bell)

Premium Room, 1 King Bed (Waterfront)

Room, 2 Double Beds, Mobility Accessible, Bathtub (Bathtub with Handrails)

Room, 1 King Bed, Roll-In Shower (Mobility Accessible Zephyr)

Deluxe Room, 2 Double Beds, Balcony, Bay View (Partial)

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel Zephyr San Francisco

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Prices for upcoming dates