Jesmond Dene House

Hidden Gem .. but still has facilities for charging e-Car

Nice looking hotel with attentive staff in quiet location but still close to city centre. Breakfast good. Our room (in the attic) was too hot but we stayed during a heat wave. EV charger was ridiculously expensive but apparently they have plans to change provider. Relaxing short stay and will likely return.

Always great to stay here, beautiful surroundings and stunning house!

The service was outstanding at reception and we got our room early which was really appreciated. Lovely lounge areas for sitting and a nice bar area too. Cocktail of the week was delicious and breakfast was great. Bed was extremely comfortable. Beautiful surrounding area and fairly handy location if you like a bit of a walk.

What a beautiful place to stay, so close to the city yet with a country feel and in the most gorgeous surroundings. it was calm and peaceful as well as comfortable. Nothing was too much trouble and the staff were lovely.

Stayed here a few times with varied success due to mattresses being very uncomfortable but this stay was perfect - room and bed was great and food especially the breakfast always exceptional. Love how easy parking is in comparison to other hotels in Newcastle.

It’s a lovely building in a peaceful, convenient location. Room was lovely, clean & bathroom was magnificent. If I was looking for something to complain about it was that the bar closed quite early- although when we asked someone did come & serve us with no hesitation but asked us to sit in a different room . We didn’t eat breakfast but it looked lovely. Would definitely go back to stay again

Lovely staff, room, gardens, breakfast and breakfast room. Only thing we could fault was the aperol spritz in the bar (worst we’ve ever had) but everything else was perfect. Felt like an oasis in the city, so relaxing yet great location. Best hotel in town.

Great Hotel in a great location. Parking and quiet. Stayed a number of times and the rooms are getting a bit dated. Old TV, Shower, kettle in wardrobe, a bit 1980’s. But clean neat and tidy.

Lovely building and grounds. Comfortable room. Staff were generally very friendly and professional. The only slight disappointment was that both draft beers in the bar were unavailable and there were no crisps, nuts etc because “the weekend was a busy one”.

Very clean modern room in an historic building, we were wedding guests and enjoyed the whole event and experience and a beautiful dene for a stroll after breakfast.

Very warm welcome on arrival. Spacious room with good facilities. Clean and comfortable.

Very nice hotel in a great location. Quite difficult to find but the helpful receptionist talked us in and also helped with luggage to our room. Very busy because of a wedding and another big party. Staff struggled at breakfast on Sunday and closed down the buffet before we had been served our breakfast. Housekeeping is a bit sloppy. Two items missing on arrival which reception brought up. Room not serviced until very late on Saturday and staff a bit surly when asked to do it because we wanted to get changed to go out. Not all items replaced on either day. Dirty and mouldy bath slipmat pointed out on first day but not replaced till second day. Needs a good chief housekeeper to keep it tight. Breakfast had a very good choice but some are quite large. Big thick doorstep chunk of brioche with a delicate meal like smoked salmon and scrambled egg is too much. The sausage sandwich would feed you for the day. Good place for hungry people. Overall with a bit of tightening up it is a great place and we would definitely stay again😁

Place was excellent and definitely will be going back. Few bits of minor feedback. Wardrobes could do with extra coathangers easily rectified. Our room could’ve done with at least one more double power socket. Everything was perfectly clean and amazing to look at but did feel like our shower needed re-silicon around the edges as it was looking tired. Loved what they did for Christmas as well exactly what we wanted place was decorated beautifully Amazing place Wood recommend

It’s a lovely building in a peaceful, convenient location. Room was lovely, clean & bathroom was magnificent. If I was looking for something to complain about it was that the bar closed quite early- although when we asked someone did come & serve us with no hesitation but asked us to sit in a different room . We didn’t eat breakfast but it looked lovely. Would definitely go back to stay again

This hotel is very comfortable and clean, and the staff are helpful and knowledgeable, but the pledge they invite you to sign about not needing to have your room cleaned every day for so-called environmental protection is horse manure. It’s just a green-washing way to save themselves money. Also, don’t order from the night menu (if you can even find one in your room) unless you enjoy waiting for 40 minutes for lukewarm pizza that gives you the runs a few hours later! Final advice for the hotel: don’t have a waiter come to ask me if I’d like anything else with my meal, I ask for orange juice, and then she tells me to get it myself.

This is a wonderful property right in the middle of Jesmond walking to the park. Staff are helpful and polite. Room was good size and comfortable nothing extraordinary though. Obviously this is an old house and in some cases it shows its age. Note it’s a 8-10 min drive to town so not walking to central Newcastle. There’s public transport which can take about half an hour or a bit more. But is worth the stay for its proximity to the park.

Lovely hotel. Helpful and friendly check in staff. Was upgraded to deluxe room which was lovely. Spacious and clean. Comfortable bed and the bathroom was fitted out with a lovely modern style bath tub and shower. Couldn’t fault anything. Breakfast was included in our price and cooked to perfection. Would stay again

Lovely setting, a building steeped in history, wood panneling. Warmly received at Reception and shown to our room. Everything seemed fine and we looked forward to our two night stay. It became apparent that the toilet was much closer to the ground than normal. Not comfortable for 5"11" guy with dodgy knees. Nevermind, we were only there a couple of nights and I could live with it. Looked up at eye level lights in the bathroom that were dusty and obviously hadn't seen a cloth or polish for a while. Otherwise, room was fine with everything one could need. The big let down though was the breakfast. Not so much the quality but on both days the full english cooked breakfast was lukewarm. It didn't seem like most of it was cooked to order apart from the eggs. Whether the plates were cold or some of it had been out a while warming I don't know. On both days I asked for ketchup.. on the first day I had to ask twice and by the time it arrived I had half a mushroom left. On the second day it didn't arrive at all. The reception staff were excellent but the breakfast staff were efficient but we personally would have liked a bit more friendliness and interaction rather than the focus to do everything as they are told to. For us it lacked personality and warmth. Had a drink in the bar quite late and there was only one other customer. We were served efficiently but again no real interaction and the focus seems to be head down doing the job not the customer It all felt a bit distant.

Lovelly hotel. freindly staff. super clean and homely feel. great parking..very realxing highly reccomended..great food also inc breakfast

Very well situated for a walk into Jesmond Dene. Staff very friendly and welcoming. Breakfast very good. Our room was not very big however was comfortable and well equipped. The only problem was with the unusually low height of the wc in the bathroom.

Lovely hotel next to Jesmond Dene. Great room with a balcony

Very relaxing overnight stay. Lovely. Right room with large window and views of garden. My only small complaint would be our bathroom adapted for disabilities with a very low bath and sink with and adjustable hand rails on the toilet. I do like a bath when I come away as we have a wet room but unfortunately couldn’t on this occasion which was a shame. Breakfast was beautiful we ate in the conservatory. Would definitely visit again but more suitable bathroom to us. Excellent if you need adapted bathroom with assistance.

Staff were great. Room was comfortable and well appointed. Breakfast was very nice. Only slight niggle was the continual noise from loud extractor fan outside our room, coming from the kitchen. If we were to stay again, I would ask for a room away from this.

We have stayed here a few times but as it was my husband’s birthday we upgraded to a suite and it was wonderful. Really big room with a lovely bathroom with twin sinks, a super bath and large seperate shower. Nice toiletries and large bath sheets too. The bed was very big and comfortable. Best of all was the balcony out onto the roof and behind the chinmey stack where it was great to sit in the sun in complete privacy with a cup of tea or a drink. I must also mention the lovely staff on reception - they are so friendly and efficient - and are a credit to the hotel.

This is a wonderful property right in the middle of Jesmond walking to the park. Staff are helpful and polite. Room was good size and comfortable nothing extraordinary though. Obviously this is an old house and in some cases it shows its age. Note it’s a 8-10 min drive to town so not walking to central Newcastle. There’s public transport which can take about half an hour or a bit more. But is worth the stay for its proximity to the park.

Beautiful property and location. One thing I must comment on and hope that they will consider is lack of lighting in the room. It was really dark - couldn’t read unless sitting on bed beside lamp.

Great Hotel in a great location. Parking and quiet. Stayed a number of times and the rooms are getting a bit dated. Old TV, Shower, kettle in wardrobe, a bit 1980’s. But clean neat and tidy.

We have stayed quite a few times at this hotel and always found the staff were one of the main reasons to keep coming back. They are unfailingly friendly, helpful and professional and a credit to the hotel. The breakfasts here also are some of the best anywhere - plenty of choice of freshly cooked food or a continental buffet. Because of the nature of this hotel being a beautiful old mansion, the room you are given can be a bit of a lottery. We upgraded to a suite this time which was in a more modern building at the side and although it was really spacious, one window overlooked part of the car park and the other overlooked the bin store, which was also rather noisy on collection days! The door and windows could have done with a new coat of paint too. Otherwise the decor is lovely, elegant and with a touch of humour in the framed cartoons on the walls. We will be back, but will research the rooms first to choose a quiet, garden facing one!

Fantastic stay. Stayed for a wedding. Staff really welcoming and friendly throughout. Slightly difficult to find our room, but was lovely when we got into it. We struggled to keep the room cool, but we loved the big bed and huge bathroom. Breakfast was fantastic too. Scenery amazing. Would definitely stay again

We had high expectations and were a bit underwhelmed. There was no shortage of staff but many appeared under-trained. No great enthusiasm to serve us. The restaurant was particularly disappointing, the food was over-seasoned and overcooked. The cheese board at £20 for less than £1 worth of cheese was frankly ridiculous. We won’t rush back.

Staff we lovely and accommodating, I would definitely stay here again. Thank you for looking after me so well in the week up to my exam

Great service, lovely location

This was our second stay and equally as good as the first. We didn’t arrive until 12.30am but they were very accommodating of our late arrival. We will be back

The service was outstanding at reception and we got our room early which was really appreciated. Lovely lounge areas for sitting and a nice bar area too. Cocktail of the week was delicious and breakfast was great. Bed was extremely comfortable. Beautiful surrounding area and fairly handy location if you like a bit of a walk.

I stay away with work a lot and it was the little touches with this stay that would definitely get me to book again. Staff were great

We have stayed here a few times but as it was my husband’s birthday we upgraded to a suite and it was wonderful. Really big room with a lovely bathroom with twin sinks, a super bath and large seperate shower. Nice toiletries and large bath sheets too. The bed was very big and comfortable. Best of all was the balcony out onto the roof and behind the chinmey stack where it was great to sit in the sun in complete privacy with a cup of tea or a drink. I must also mention the lovely staff on reception - they are so friendly and efficient - and are a credit to the hotel.

Always an absolute pleasure visiting in this lovely hotel. Nothing is too much trouble for any member of staff

Lovely setting, a building steeped in history, wood panneling. Warmly received at Reception and shown to our room. Everything seemed fine and we looked forward to our two night stay. It became apparent that the toilet was much closer to the ground than normal. Not comfortable for 5"11" guy with dodgy knees. Nevermind, we were only there a couple of nights and I could live with it. Looked up at eye level lights in the bathroom that were dusty and obviously hadn't seen a cloth or polish for a while. Otherwise, room was fine with everything one could need. The big let down though was the breakfast. Not so much the quality but on both days the full english cooked breakfast was lukewarm. It didn't seem like most of it was cooked to order apart from the eggs. Whether the plates were cold or some of it had been out a while warming I don't know. On both days I asked for ketchup.. on the first day I had to ask twice and by the time it arrived I had half a mushroom left. On the second day it didn't arrive at all. The reception staff were excellent but the breakfast staff were efficient but we personally would have liked a bit more friendliness and interaction rather than the focus to do everything as they are told to. For us it lacked personality and warmth. Had a drink in the bar quite late and there was only one other customer. We were served efficiently but again no real interaction and the focus seems to be head down doing the job not the customer It all felt a bit distant.

Excellent staff and lovely room. The restaurant was great too for dinner and breakfast the next morning. Special mention to our bartender Hajar, who was great craic as well as a top mixologist!

A quiet hotel in a nice area. Close to a park and Metro station.

Great service, lovely location

Lovely hotel and very close to the city centre so perfect for those on foot

Very nice hotel in a great location. Quite difficult to find but the helpful receptionist talked us in and also helped with luggage to our room. Very busy because of a wedding and another big party. Staff struggled at breakfast on Sunday and closed down the buffet before we had been served our breakfast. Housekeeping is a bit sloppy. Two items missing on arrival which reception brought up. Room not serviced until very late on Saturday and staff a bit surly when asked to do it because we wanted to get changed to go out. Not all items replaced on either day. Dirty and mouldy bath slipmat pointed out on first day but not replaced till second day. Needs a good chief housekeeper to keep it tight. Breakfast had a very good choice but some are quite large. Big thick doorstep chunk of brioche with a delicate meal like smoked salmon and scrambled egg is too much. The sausage sandwich would feed you for the day. Good place for hungry people. Overall with a bit of tightening up it is a great place and we would definitely stay again😁

Pretty. Great location near park. Classic.

Stayed recently for a single night. Travelled by train to Newcastle, then by Metro which is less than a 10 minute walk away. Hotel is warm and welcoming, staff are attentive and friendly.

The service was outstanding at reception and we got our room early which was really appreciated. Lovely lounge areas for sitting and a nice bar area too. Cocktail of the week was delicious and breakfast was great. Bed was extremely comfortable. Beautiful surrounding area and fairly handy location if you like a bit of a walk.

What a beautiful place to stay, so close to the city yet with a country feel and in the most gorgeous surroundings. it was calm and peaceful as well as comfortable. Nothing was too much trouble and the staff were lovely.

A lovely location and a superb property. Staff we attentive. We will definitely return

This is a wonderful property right in the middle of Jesmond walking to the park. Staff are helpful and polite. Room was good size and comfortable nothing extraordinary though. Obviously this is an old house and in some cases it shows its age. Note it’s a 8-10 min drive to town so not walking to central Newcastle. There’s public transport which can take about half an hour or a bit more. But is worth the stay for its proximity to the park.

This was a birthday treat for my wife, so a return visit to Jesmond Dene House was her first choice, and didn't disappoint! Beautiful room, luxurious bathroom, superb restaurant for a romantic evening meal, and rounded off with a generous breakfast. This is definitely a top drawer destination which is well worth the price.

We stayed for one night in a superior double room overlooking the tropical garden. We could faintly hear the waterfall, which was in full flow, from the dene. It is a beautiful hotel with magnificent panelled walls in some areas, especially in the Great Hall. It is only a short distance to the dene itself which is a lovely place to walk. We were only disappointed that the restaurant isn't open on Mondays and Tuesdays and the bar menu was limited. Our breakfast was overcooked and served on cold plates. Our complaint was dealt with swiftly and professionally by the restaurant staff and the reservation manager as we didn't have time to wait for another breakfast. We will return.

Very enjoyable stay in a lovely historic house. The breakfast was excellent and staff mist helpful and polite

Thoroughly enjoyed our stay. The TV in the room wasnt working when we first checked in but soon sorted. Food was amazing. There were two weddings on the evening of our stay but we didnt really notice with noise level etc which was great. The drinks in the bar area were slightly pricey (paid £17 for two pints of lager) but the food was worth every penny. The staff were welcoming and friendly too

Country feel in urban environment. Nice building and room but limited facilities. We only had breakfast but it wasn't exceptional: we had a long delay in it arriving...and cooked breakfast was cold.

The service was outstanding at reception and we got our room early which was really appreciated. Lovely lounge areas for sitting and a nice bar area too. Cocktail of the week was delicious and breakfast was great. Bed was extremely comfortable. Beautiful surrounding area and fairly handy location if you like a bit of a walk.

This hotel is very comfortable and clean, and the staff are helpful and knowledgeable, but the pledge they invite you to sign about not needing to have your room cleaned every day for so-called environmental protection is horse manure. It’s just a green-washing way to save themselves money. Also, don’t order from the night menu (if you can even find one in your room) unless you enjoy waiting for 40 minutes for lukewarm pizza that gives you the runs a few hours later! Final advice for the hotel: don’t have a waiter come to ask me if I’d like anything else with my meal, I ask for orange juice, and then she tells me to get it myself.

Lovely setting, a building steeped in history, wood panneling. Warmly received at Reception and shown to our room. Everything seemed fine and we looked forward to our two night stay. It became apparent that the toilet was much closer to the ground than normal. Not comfortable for 5"11" guy with dodgy knees. Nevermind, we were only there a couple of nights and I could live with it. Looked up at eye level lights in the bathroom that were dusty and obviously hadn't seen a cloth or polish for a while. Otherwise, room was fine with everything one could need. The big let down though was the breakfast. Not so much the quality but on both days the full english cooked breakfast was lukewarm. It didn't seem like most of it was cooked to order apart from the eggs. Whether the plates were cold or some of it had been out a while warming I don't know. On both days I asked for ketchup.. on the first day I had to ask twice and by the time it arrived I had half a mushroom left. On the second day it didn't arrive at all. The reception staff were excellent but the breakfast staff were efficient but we personally would have liked a bit more friendliness and interaction rather than the focus to do everything as they are told to. For us it lacked personality and warmth. Had a drink in the bar quite late and there was only one other customer. We were served efficiently but again no real interaction and the focus seems to be head down doing the job not the customer It all felt a bit distant.

Fantastic stay. Stayed for a wedding. Staff really welcoming and friendly throughout. Slightly difficult to find our room, but was lovely when we got into it. We struggled to keep the room cool, but we loved the big bed and huge bathroom. Breakfast was fantastic too. Scenery amazing. Would definitely stay again

Very attentive staff. Cuisine expensive.