SF Plaza Hotel

There is no fridge and microwave in some of the rooms.

Located in a convenient location for transportation. There is no problem with public safety. The facility is old and doesn't seem to have air conditioning. The dryer didn't work. I think it's worth the price.

**for the price**, it is good. This is a very bare-bones hotel - no kettle, no fridge, no bar, no restaurant, no amenities. You can get hot water in the lobby, bring your own mug (only small plastic cups available), for example. But wifi was good, water hot, safe area, minimal (for downtown) noise, very-tall elegant ceilings, windows can open for fresh air (but no screens), bed was surprisingly comfy; hint: get a 2bed room to use the extra pillows and blanket.

No hot water in the shower and water pressure was too light. Ironing board was broken. We made reservations for two nights. We brought up our concerns to the staff on the first night and the staff could not give us another room with two Queen beds. They did gave us the key to use another shower in another room in the other side of the floor. We have two minor children with us and we were not comfortable having to go across the floor to use the Shower. In the morning we addressed our concerns again to the front desk manager, and told her it just wasn’t working out and we would like to checkout if she could refund us payment for the second night. She claimed she could not do that, since we booked through Expedia. She said that she could only refund back 20 percent. She did not offer to put us in another room with two Queen beds and working shower. It felt like she was making excuses for not being able to give us back our money, even though we checked out in the morning and didn’t even stay the second night. The manager did it even offer to make things right. We are very disappointed, we will not be back.

I mean for the price it’s doable , rooms got super hot at night but pretty close to bars/coffee shops parking was insanely priced but I guess not having your car broken into is worth it kinda

The most nastiest hotel ever. The bathroom was dirty and the sheets had stains. The staffs changed my room but the new room was in same condition. I had to check out within an hour. I did not wanted to sleep in a dirty bed. I had to pay for the first night even when I did not stay the night but I just wanted to get out of there. The elevator shakes and makes noise so that is definitely a safety hazard.

The hotel area was a good area because it’s kinda busy since it’s right next to china town so when you’re walking around you’ll feel safe. The staff was really kind and they also had luggage storage available. The only issue we had was how outdated it was and the bed was extremely uncomfortable. I felt like I was sleeping on rocks. I did notice that every time someone flushed the toilet and you’re in the shower, the water gets hotter every time someone flushed. Also, the walls are so thin you could literally hear everyone in the room nearby or walking up and down the stairs. Overall, the staff were super kind and made us feel really comfortable during our stay!!!

Old hotel. No AC. We were able to see “

Most of the staff was very courteous, and nice to interface with. The room was cold, and gave me a cold. Yes, they have a built-in heater, but old wiring, which is why the arrival of the small refrigerator came with the caveat that you can't plug in the fridge and the microwave at the same time. And there was no maid service for 5 days.

Small budget hotel with good location and helpful staff. The hotel is older so don't expect conveniently placed electrical outlets or good water pressure.

Rooms are old and need updating. Bathroom was dirty and still had hair all over the bathroom floor

The hotel is in a covenient location. Chinatown was next door. Lots of stores to shop. We can walk to our destination. No need for a vehicle. What we did not like was that the shower was dirty and had mold on the walls and the shower curtain was rusted. When you entered the bathroom their is a litlle step that cause us to trip if you did not see or remember it. We also did not like that our room was very cold. It did not have central heat and air. We had a outdated heater that was attached to the wall. It did not help! Hotel was old and smelly. They need to renovate it. We stayed 1 night. I will not stay here again. Susan

Shower was filthy.

Great location. Stayed here bc the city was so full with Dreamforce there was no other option. The hotel common areas carpet is very dirty and there was a musty smell throughout the stairways. Room carpets are old and shower looked dirty (but could have been so embedded in plastic floor unable to make look cleaner). Sheets looked clean. Beds seemed to just be boxes without real mattresses, but that made them seem cleaner.

I am aware that you get what you pay for, but room smelled like vomit, there were someone’s hairs in the shower and in the towel, the shower itself is filthy and hotel isn’t connected to central heating. Built-in space heater is all you get, and room gets pretty cold in February. Rooms aren’t cleaned daily and it’s expected that guests ask for cleaning, but even after asking nobody showed up. The hotel refused to issue a refund for the unused nights. Even with that in mind I couldn’t stay, and I went to another hotel.

Like that it located in China town. In walking distance of Oracle park. Staff great. Plenty of pillows. Bathroom however had hair on the floor.

The room was very clean and the staff were very courteous. And the location was great

The most nastiest hotel ever. The bathroom was dirty and the sheets had stains. The staffs changed my room but the new room was in same condition. I had to check out within an hour. I did not wanted to sleep in a dirty bed. I had to pay for the first night even when I did not stay the night but I just wanted to get out of there. The elevator shakes and makes noise so that is definitely a safety hazard.

Ditrty. Trash left under bed from prior person. Toilet seat broken.

Location and price were great. The room however wasn’t clean.

The queen size bed was like sleeping on cement I’ve never slept on something that hard, so no sleep.

I actually changed my accommodations at the last minute from a local 4-star property to the SF Plaza Hotel. And, I am SO glad I did. The room was perfect for my needs- fair price, quiet, clean, comfortable, plus a beautiful city view from my window! I would most definitely return again & highly recommend this hotel for even the most discerning of travelers.

The bed mattress was rock hard. It was like trying to sleep on plywood. Could not sleep the entire night i was there

Room was small but got the job done!!

Moldy shower curtain. Jackhammer outside window at 8am. Not enough power outlets. Very small TV with no streaming option. No coffee in room or downstairs or even nearby.

You could generously call this a "historic building," but it\'s in a cool area. The things that lowers my rating are: * My bed had no bedspread - no quilt, duvet, nothing, despite the pics on the website. Just sheets. I requested one at the desk and they gave me a small blanket. Furthermore the bed had no fitted sheet, just another topsheet tucked around the mattress and over some kind of weird felt pad. It immediately came loose and made for a bad night of sleep. * The Internet was completely insufficient for any kind of work-related usage

The room was extremely dirty. And the windows wouldn’t close properly letting all the very loud noise from outside all night long. There were people yelling and laughing in the street well past 2:00am. I actually left mid stay because the conditions were so poor, and was not given a refund for the days I was not staying. I travel to SF for work quite frequently and I will never stay at this property again.

Very noisy

The hotel area was a good area because it’s kinda busy since it’s right next to china town so when you’re walking around you’ll feel safe. The staff was really kind and they also had luggage storage available. The only issue we had was how outdated it was and the bed was extremely uncomfortable. I felt like I was sleeping on rocks. I did notice that every time someone flushed the toilet and you’re in the shower, the water gets hotter every time someone flushed. Also, the walls are so thin you could literally hear everyone in the room nearby or walking up and down the stairs. Overall, the staff were super kind and made us feel really comfortable during our stay!!!

Location is the best! view was great.. decent size room and chest of drawers and hangers.. bed was very comfortable.. the heater was very loud though had to turn it off.. hot water was good pressure was good.. will defy stay here again..nice lobby

The staff at SF Plaza Hotel were very professional, the location was very central to where we wanted to be, and the price is very economical. My wife and I stayed here for New Year's Eve, and had a very minimal commute to the festivities.

Clean room & friendly staff

Very nice staff. When we first got there the tv in the room wasn't working and maintenance was gone for the day so they let us switch rooms. Asked if we could do a late check out and they had no problem with it at all

I would like tom compliment one of your staff members ; his name is Eduardo who is efficient,extremely helpful. He goes above and beyond to help and get things done.

No hot water in the shower and water pressure was too light. Ironing board was broken. We made reservations for two nights. We brought up our concerns to the staff on the first night and the staff could not give us another room with two Queen beds. They did gave us the key to use another shower in another room in the other side of the floor. We have two minor children with us and we were not comfortable having to go across the floor to use the Shower. In the morning we addressed our concerns again to the front desk manager, and told her it just wasn’t working out and we would like to checkout if she could refund us payment for the second night. She claimed she could not do that, since we booked through Expedia. She said that she could only refund back 20 percent. She did not offer to put us in another room with two Queen beds and working shower. It felt like she was making excuses for not being able to give us back our money, even though we checked out in the morning and didn’t even stay the second night. The manager did it even offer to make things right. We are very disappointed, we will not be back.

The room was very clean and the staff were very courteous. And the location was great

Location is great. It’s right next to the entrance to China Town. We felt safe the whole time. There are restaurants, coffee shops, and convenience stores just a few steps away. The staff were extra nice and helpful. They went the extra mile to accommodate to our necessities every time we asked for anything. And they are all bilingual.

Most of the staff was very courteous, and nice to interface with. The room was cold, and gave me a cold. Yes, they have a built-in heater, but old wiring, which is why the arrival of the small refrigerator came with the caveat that you can't plug in the fridge and the microwave at the same time. And there was no maid service for 5 days.

Clean room & friendly staff

Staff was extremely rude. I only brought enough cash to pay for the room and when I went to check in the lady at the front desk told me I need a $100 cash deposit that I would get back at the end so we needed to find an atm. The lady was extremely rude about it and when my friend left to go get some cash withdrawn she was talking with the other person at the desk insulting my friends and I in Spainish- not knowing that I understand Spainish well enough to understand what she is saying. When we went to check out they didn't want to give the $100 deposit back. The room was not clean. There was hair all in the bed sheets along with other signs that the sheets had not been cleaned. And to top it off the elevator was the single slowest one I've ever been on. You get what you pay for I guess. Also super hard to find parking anywhere around it.

Well located next to dragon gate. Central location

This place is in a great location. It is walkable enough and close to train stations. It is clean and spacious. For the price, I’d stay here again.

Great location, clean room and in the heart of down town.

Simple and accommodating hotel in a great location. Easy walks to Chinatown, Union Square, Nob Hill, and a short distance from Embarcadero and Wharf. Staff was wonderful. Would definitely stay again.

Loved the old world ambiance and location to Chinatown. We were at the Dragon entrance to Chinatown!

Great location. Stayed here bc the city was so full with Dreamforce there was no other option. The hotel common areas carpet is very dirty and there was a musty smell throughout the stairways. Room carpets are old and shower looked dirty (but could have been so embedded in plastic floor unable to make look cleaner). Sheets looked clean. Beds seemed to just be boxes without real mattresses, but that made them seem cleaner.

The room was very clean and the staff were very courteous. And the location was great

The location is ideal for me, very walkable and many restaurants in the neighborhood.

location is good but loud

Great location to everything, safe, great pricing!

a lot of places to eat nearby, easy transport, staff there 24/7. rooms are small but clean

Moldy shower curtain. Jackhammer outside window at 8am. Not enough power outlets. Very small TV with no streaming option. No coffee in room or downstairs or even nearby.

**for the price**, it is good. This is a very bare-bones hotel - no kettle, no fridge, no bar, no restaurant, no amenities. You can get hot water in the lobby, bring your own mug (only small plastic cups available), for example. But wifi was good, water hot, safe area, minimal (for downtown) noise, very-tall elegant ceilings, windows can open for fresh air (but no screens), bed was surprisingly comfy; hint: get a 2bed room to use the extra pillows and blanket.

The location is ideal for me, very walkable and many restaurants in the neighborhood.