Name: Touchstone Hotel - City Center
Address: 480 Geary Street, Theater District, San Francisco, San Francisco (and vicinity), California, United States of America, San Francisco, San Francisco County, United States of America
Rating: 7.77

Guest reviews

7.8

Good

Based on 1,563 verified reviews

Who stays here?

Business

13%

Couple

39%

Family

11%

Group

14%

Solo

21%

What guests think

AI-generated summary based on recent guest reviews

At Touchstone Hotel - City Center, guests consistently praise the warm, helpful staff and the central, walkable location near Union Square and transit, while also noting the building's age, simple setup, and a value-focused, budget experience over luxury.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

8

Josh

19 Apr 2026

·

Stayed 2 nights

Excellent location in central downtown SF. Hotel was very clean, staff very friendly. Safe area with lots of shopping and dining options within walking distance. Parking nearby was easy and affordable. Would definitely recommend and visit again.

10

Zahra

19 Apr 2026

·

Stayed 2 nights

I was almost skeptical seeing mixed reviews of this hotel. But, nonetheless It exceeded my expectations! The staff front desk woman was really nice 😊 I appreciate her hospitality and kindness. She let me check in early There was no noise level , the AC was great and room was hot (It was cold during my stay so it was fine) 👍 very comfortable bed Would Definitely recommend !

8

Bob

9 Apr 2026

·

Stayed 3 nights

Not applicable

10

Jeffrey

16 Mar 2026

·

Stayed 5 nights

Location was close to everything we wanted to do but see. Place was clean and comfortable. Price was right for the older property. Would stay there again.

10

sorah

15 Mar 2026

·

Stayed 2 nights

Very helpful staff

480 Geary Street, Theater District, San Francisco, San Francisco (and vicinity), California, United States of America

Location

Touchstone Hotel - City Center is centrally located in San Francisco, a 5-minute walk from Union Square and a 2-minute drive from Moscone Convention Center. This hotel is 1.4 mi (2.2 km) from Lombard Street and 1.8 mi (2.9 km) from Oracle Park.

Union Square(0.2 Miles)

Westin St Francis Hotel Glass Elevators(0.3 Miles)

SF Masonic Auditorium(0.3 Miles)

Warfield Theatre(0.3 Miles)

Grace Cathedral(0.4 Miles)

450 Sutter Building(0.4 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:59

Before 11:00

Security deposit

USD 100 per accommodation on arrival.

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Nearby parking is available for a fee of approximately USD 35 per night, located 545 feet away and open 24 hours. Parking height restrictions apply.

Continental breakfasts are available daily from 8:00 AM to noon for a fee, approximately USD 18 to 45 for adults and children.

Check-in is from 3:00 PM to 11:59 PM, and check-out is by 11:00 AM. Late check-out is available for a fee, subject to availability.

The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility are not provided.

The hotel is centrally located in San Francisco, just a 5-minute walk from Union Square and a 2-minute drive from Moscone Convention Center. It is 1.4 miles from Lombard Street and 1.8 miles from Oracle Park.

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

Touchstone Hotel - City Center

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Guest reviews

Good

Who stays here?

What guests think

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Check-in instructions

Security deposit

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FAQs

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Touchstone Hotel - City Center.ec-9g4sk8{display:inline-block;width:var(--layout-spacing-s200);}

Amenities

Property description

Book on Vio

Guest reviews

Good

Who stays here?

What guests think

Location

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs

Have a question?

Similar properties

Touchstone Hotel - City Center