Name: Courtyard Chicago Arlington Heights/South
Address: 100 West Algonquin Road, Arlington Heights, Illinois, United States of America, Arlington Heights, Illinois, US
Price range: US$110–US$266 per night
Rating: 8.33

What guests think

Reviews of Courtyard Chicago Arlington Heights/South describe a convenient, budget-friendly stay with generally clean rooms, friendly staff, and a popular indoor pool, alongside an older property that shows wear and occasional maintenance, key card, and layout issues.

Guests often report inconsistent Wi-Fi or paid upgrades, and some rooms lack microwaves. Breakfast is typically not included; the on-site bistro and bar are convenient and generally well liked, though the selection can feel limited for the price. Location near O'Hare, Mitsuwa Marketplace, and shopping is a highlight, while a few note concerns about the neighboring area’s security. Expect a straightforward, no-frills stay focused on convenience.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

The indoor pool is frequently praised, though it is small. Facilities show age, with only one elevator and a quirky layout; Wi-Fi can be unreliable and shuttle availability is limited or inconsistent.

Related guest reviews

10

Mao

22 Mar 2024

·

Stayed 1 night

The only issue I have of this property is that there’s only one elevator for the entire building. Otherwise staff are very helpful.

10

Joseph

24 Nov 2024

·

Stayed 1 night

Great parking close to rooms

4

Davon

19 Jan 2024

·

Stayed 2 nights

Courtyard Marriotts can vary to very nice to depressing - this fell on the depressing side of things. Dark, drab, and no wifi whatsoever - which they tried to blame on the weather, even though wifi for neighboring hotels came through strong enough! Would not recommend this particular Courtyard.

8

Denise

8 Dec 2025

·

Stayed 2 nights

Front of lobby was under renovations and doors to the rooms were not working therefore you had to go back to front to get in. Lobby was freezing due to renovations therefore eating there wasn’t comfortable.

8

Melvin

24 May 2024

·

Stayed 11 nights

The hotel is ok, the staff is excellent. I don’t like the shutter service, because some time is not available. There are security problems in the surrounding area. I will still return because the place is good. I hope they can fix the shutter service because it is useful for the professionals who are here for a few days.

6

Marilyn

5 Jul 2024

·

Stayed 1 night

Pool is small… but a nice clean place to stay!

8

Anthony

29 Jul 2024

·

Stayed 3 nights

This is a very nice hotel. Lovely rooms and great beds. Shout out to the girl working the food area. She is really nice and a FANTASTIC worker. Our only complaint would be there needs to be a second elevator in the front part of the hotel. One elevator in the back corner was extremely inconvenient.

8

Danny

6 Jul 2024

·

Stayed 2 nights

Needs updated internet. Internet was inconsistent and only 6 mbps when it did work. Marriott has an upgrade option which didn’t work and the front desk didn’t have a clue how to do it. Otherwise, room was clean and safe neighbor

10

James

10 Mar 2024

·

Stayed 1 night

Very clean hotel and their pool is heated. Very friendly staff. I would recommend staying at this place.

4

Riley

17 Sept 2023

·

Stayed 4 nights

Climate control was loud. No continental breakfast. Sparce shuttle service, used when they feel necessary, even with drivers and shuttles readily available.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Many guests find rooms and common areas clean, but recurring reports cite bathroom mold, peeling wallpaper or caulk, and occasional odors or worn furnishings.

Related guest reviews

8

Aaron

30 Mar 2023

·

Stayed 1 night

Beds were plush and ultra comfortable. Bathroom shower was moldy and had grout that was coming off the tiles and the shower handle wasnt affixed properly. I had to play with it to get the shower running. Water was nice and hot. Overall VERY clean other than the shower tiles.

10

Michelle

19 Jul 2025

·

Stayed 1 night

The rooms were clean. Staff very friendly and helpful. Pool very nice. Recommend staying!

10

Christine

21 Sept 2025

·

Stayed 1 night

Clean rooms and the staff was really nice

6

Katie

28 Jun 2025

·

Stayed 6 nights

This property is old and my bathroom shower had mold. My room always smelled like poop. There was no fan in the bathroom. And bed pillows was not very Comfortable.

6

Glenn

5 Aug 2025

·

Stayed 3 nights

One of the comforters was clearly not cleaned for a long while - stains on it (blood?). The bathroom had patches of mould in the wall and the last night there the vanity light stopped working. But the pool was nice, pretty clean and well stocked with towels. The shower had amazing pressure, there was no hotel funk to speak of and the staff were all prompt and courteous.

4

Daniel

9 Mar 2024

·

Stayed 4 nights

Room has gum marks on the carpet. Peeling wallpaper and peeling dirty caulking and grout in the bathroom

10

Michelle

5 May 2023

·

Stayed 1 night

Easy check in and out, convenient room and parking location, clean room.

10

Vicki

10 Jul 2025

·

Stayed 1 night

The room was clean and the staff was very pleasant

10

Kellee

27 Dec 2024

·

Stayed 4 nights

Superb customer service and the quietest hotel stay I’ve experienced, regardless of a large family gathering across the hall. The building is older but extremely well taken care. Very clean and fresh smelling. Well worth the affordable charges!

6

Marty

7 Apr 2024

·

Stayed 3 nights

Comfortable the tired. We came into town to visit family and got a larger room with a courtyard view. The beds are always comfortable at Marriott and the service was fine and the lobbies were nice. The rest of the room was pretty tired. Kind of dingy. The were standing water in the tub when we first got there but it drained away once we opened the drain. The towels are kind of thin and worn. The wallpaper was peeling off the walls. And the arms on the chairs were worn and actually coming apart. This hotel could really use a redo.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Beds are generally comfortable and some rooms are spacious with balconies or views, but decor is dated and maintenance problems appear (plumbing, AC, door locks) alongside hallway and door noise. Wi-Fi and TV offerings can be limited, and some rooms lack microwaves.

Related guest reviews

8

Dawn

25 Aug 2024

·

Stayed 2 nights

Loved the balcony. Big convinient rolling table. Good one night stay.

4

Jennifer

26 Dec 2023

·

Stayed 2 nights

We woke up with very bad back pain due to the huge sag in the mattress. We had to throw our leftovers away the next day when we saw our refrigerator did not work. Told manager about it, she gave a vague she will have maintenance look into it, so we were just out, I guess. Very limited tv channels. For a Wyndham hotel, and for the area, expected much better. Will not go back.

6

Rosa

12 Apr 2023

·

Stayed 1 night

very dated

8

David

18 Jun 2024

·

Stayed 4 nights

First room ac didn’t work. Second room had toilet problems

8

Kelli

8 Sept 2024

·

Stayed 1 night

This hotel was very convenient and off the highway enough not to have that noise. The room doors were a bit loud every time they closed. You could hear people talking outside your room but didn’t seem to be a problem while trying to sleep.

10

Amanda

29 Mar 2025

·

Stayed 2 nights

Our room was clean. We had a nice view from our room. The staff were all nice. I have no complaints. One suggestion though, people need more than one tiny garbage can in their room.

10

Richard

8 Aug 2025

·

Stayed 1 night

The beds were the best, check in flaw less ,a very attentive staff, great location, excellent price, amenities perfect. Strongly recommend this hotel while in the Schaumburg/ Woodfield mall area. Good job!

8

Danny

6 Jul 2024

·

Stayed 2 nights

Needs updated internet. Internet was inconsistent and only 6 mbps when it did work. Marriott has an upgrade option which didn’t work and the front desk didn’t have a clue how to do it. Otherwise, room was clean and safe neighbor

6

Marty

7 Apr 2024

·

Stayed 3 nights

Comfortable the tired. We came into town to visit family and got a larger room with a courtyard view. The beds are always comfortable at Marriott and the service was fine and the lobbies were nice. The rest of the room was pretty tired. Kind of dingy. The were standing water in the tub when we first got there but it drained away once we opened the drain. The towels are kind of thin and worn. The wallpaper was peeling off the walls. And the arms on the chairs were worn and actually coming apart. This hotel could really use a redo.

10

Tony

4 Jun 2023

·

Stayed 1 night

Spacious and clean rooms.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is widely described as friendly, accommodating, and efficient across front desk and bistro staff. A few guests reported lapses such as missed housekeeping or unhelpful communication.

Related guest reviews

6

Manohar K.

13 Oct 2024

·

Stayed 1 night

Run down facility, poor signage and not so great customer service

6

Wendy Renee

10 Nov 2025

·

Stayed 3 nights

I did not eat breakfast. It took 3 keys and 3 rooms later ...The 1st door did not work. The 2cd room had the door and window opened . Finally, the 3rd room was avaliable for me. My room was not cleaned on Sunday as scheduled. I even reminded the lady and it was not done. Trash still in the room, towels still dirty and bed unmade. I cant say I will return to the hotel in the future.

2

Erick

9 Jun 2024

·

Stayed 1 night

Staff nor very happy to help you

10

Kathleen

18 Jun 2024

·

Stayed 4 nights

The front desk staff was so helpful and accommodating. We had a drink at the bar and our bartender was fun and friendly. When staff are this welcoming, it makes me want to stay here again!

10

Amit

19 Jul 2023

·

Stayed 1 night

Staff were excellent.

10

Haley

26 May 2023

·

Stayed 3 nights

I enjoyed how nice the staff were and how amazing they were for accomodating us.

10

Miles

20 Jul 2024

·

Stayed 1 night

Christine the worker at the front desk was doing everything. She was literally running around letting people in their rooms due to keys not working, handling phones, and welcoming guest. She was a super hero!

10

Jamie

17 Sept 2025

·

Stayed 5 nights

Very accommodating staff! Would definitely stay there again. great layout for a couple and a child!

10

Richard

8 Aug 2025

·

Stayed 1 night

The beds were the best, check in flaw less ,a very attentive staff, great location, excellent price, amenities perfect. Strongly recommend this hotel while in the Schaumburg/ Woodfield mall area. Good job!

10

Jose

12 Jul 2023

·

Stayed 1 night

Great place to stay at. Best customer service in a long time.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Convenient suburban base near O'Hare, Mitsuwa Marketplace, highways, and shopping; typically quiet. A few reviews mention security concerns tied to a neighboring property.

Related guest reviews

10

JAGADISH

6 Apr 2024

·

Stayed 1 night

Proximity to airport

8

Cristian

8 Jul 2024

·

Stayed 1 night

Rooms were clean and staff was friendly. However, the hotel itself was an older property. It has been taken care of, but some age issues needed help. Our toilet was leaking. But we used other things like the laundry and everything was good. This is a larger property and is in an ok neighborhood near ORD. But the hotel next door was not as nice and the clientele reflected that. Good hotel if you can get a great rate, or you need to be near the airport.

10

Thomas

24 Sept 2023

·

Stayed 2 nights

Close to interstate and grocery/dining

6

Calvin

27 Aug 2023

·

Stayed 1 night

For whatever ridiculous reason, Marriotts have attrocious wi-fi which in this day and age is like bad ac. The area around the hotel is a little dicey.

10

Fernando

19 Jul 2024

·

Stayed 4 nights

Near the airport and shopping outlet.

8

Rasmussen

10 Aug 2025

·

Stayed 1 night

Close to our destinations and convenient. Enjoy the pool and courtyard

8

Lea

23 Dec 2024

·

Stayed 2 nights

This property is looking a little tired. The room was clean, but there was a hole in the door of the bathroom. An additional problem is the property next door, a budget hotel that has been used to lodge indigents since the pandemic, many of whom still live there. When we stay now for a family event, our relatives warn us to park on the north side because there have been reports of vehicle break-ins and vandalism on the side adjoining the other property. As long as we feel reasonably safe, we will continue to stay here because it's convenient for family events.

10

Gary

17 Nov 2024

·

Stayed 1 night

Fantastic location.

8

??

26 Jul 2023

·

Stayed 6 nights

Near Mituwa supermarket

10

Diane

22 Jul 2024

·

Stayed 2 nights

Great location!

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is usually not included and some guests found the options limited or pricing unclear. The on-site bistro and bar receive positive remarks for quality and convenience.

Related guest reviews

2

Anela

20 Jun 2025

·

Stayed 1 night

They dont inform you about what is your included breakfast. And once you end up paying for it then they tell you oh and still make you pay for it. Never again.

6

Bruce

27 May 2025

·

Stayed 2 nights

Convenient location. Not the 3 stars it claims to have. The hotel is clean but dated and needs renovation in the rooms. No fan in the bathroom leads to excess moisture. The paint was pealing off the ceiling because of that. For a King room, it was very small and not laid out for relaxation. TV to the side of the bed makes it hard to watch. No complementary coffee or any breakfast in the lobby. Can buy muffins etc at the “ we serve Starbucks” in the lobby. If you can get a cheap rate it is ok, would have paid a bit more for a real 3 star place.

10

Jonathon

4 Jan 2023

·

Stayed 1 night

Great for a one-night stay after a long flight into O\'Hare. The room was clean and comfortable. Staff friendly and helpful. Strange they don\'t offer a free breakfast for a hotel of this class/price as their competitors do. This is almost a given these days with the exception of the poor-value "full-service" brands out there. All things being equal, that alone would have me considering other options in the area in the future. There are many.

6

Howard

5 Jul 2023

·

Stayed 1 night

Staff was friendly. Property in need of renovation. Plumbing in our room AC broke down, and we had to switch rooms in the middle of the night. Staff at front desk very efficient and friendly. Staff in bistro restaurant was excellent. Food was tasty. Check out seamless.

8

Ross A

19 Aug 2025

·

Stayed 2 nights

Fcaility wise it wmet well. Disappointed they couldn't provide a good breakfast for the price.

10

Kathleen

18 Jun 2024

·

Stayed 4 nights

The front desk staff was so helpful and accommodating. We had a drink at the bar and our bartender was fun and friendly. When staff are this welcoming, it makes me want to stay here again!

10

Lily

30 Jul 2024

·

Stayed 3 nights

The room was clean and comfortable. The bathroom was well kept and we appreciated the bottles of shampoo, conditioner, body wash in the shower. The staff was friendly and the small restaurant inside was great. All three days of our stay the same young woman was working all by herself manning the register, the coffee and food and she was fantastic. She remembered details about us and what we had told her the day before. The facility is updated and the grounds are beautifully maintained.

6

kristen

29 Apr 2024

·

Stayed 1 night

The staff were helpful. The bar/restaurant even though has a limited menu...the food was very good. The lounge area was nice ... but had very worn chairs. We were very surprised that there were no usb outlets in our room or anywhere.

10

Tracy

11 Jan 2023

·

Stayed 1 night

Absolutely love this hotel. The staff was incredible, thank you so much for comping our breakfast. Which, by the way, was amazing! Definitely will stay here again!!

8

Stephen K

31 Mar 2023

·

Stayed 6 nights

No complimentary breakfast. Expected these days.

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	US$105
February	US$102
March	US$109
April	US$112
May	US$125
June	US$137
July	US$137
August	US$122
September	US$114
October	US$117
November	US$106
December	US$102

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $266	18 $188	19 $188
20 $134	21 $164	22 $167	23	24 $188	25 $182	26 $179
27 $127	28 $112	29 $112	30 $121

Su	Mo	Tu	We	Th	Fr	Sa
				1 $127	2 $132	3 $128
4 $118	5 $117	6 $131	7 $118	8 $130	9 $141	10 $141
11 $118	12 $118	13 $121	14 $118	15 $136	16 $141	17 $141
18 $121	19 $118	20 $119	21 $130	22 $110	23 $122	24 $118
25 $122	26 $121	27 $118	28 $118	29 $118	30	31 $121

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds

Room, 1 King Bed

Room, 2 Queen Beds, Hearing Accessible (Roll-In Shower)

Suite, 1 Bedroom

Room, 1 King Bed, Hearing Accessible (Roll-In Shower)

Room, 1 King Bed with Sofa Bed

Suite, 1 Bedroom, Hearing Accessible (Accessible Bathtub)

Room, 2 Queen Beds, Hearing Accessible (Accessible Bathtub)

Room, 1 King Bed with Sofa Bed, Hearing Accessible (Accessible Bathtub)

Room, 1 King Bed, Hearing Accessible (Accessible Bathtub)

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Courtyard Chicago Arlington Heights/South

Have a question?

Prices for upcoming dates