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Riverdale Inn - Room amenity
Riverdale Inn - Exterior

Riverdale Inn


Amenities

  • Parking

  • Free Wi-Fi

  • Non-Smoking Rooms

  • Free Parking

  • 24-Hour Front Desk

  • Parking Onsite


Property description

This motel offers designated smoking areas.
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

Across reviews of Riverdale Inn, guests report very mixed stays: recurring smoke odors, dirty or poorly maintained rooms, and a rough-feeling area, balanced by low prices, occasionally comfortable beds, and straightforward highway access.

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Facilities

Limited

Cleanliness

Poor

Rooms

Worn

Service

Mixed

Location

Mixed

Dining

Limited

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4

Alicia

IAN-logo

6 days ago

·

Stayed 1 night

The listing on hotels.com indicates that the unit would be a smoking room. However upon check-in there were signs posted all over the establishments saying that there is no smoking in any of the rooms. The reason why I chose that place is because it had a smoking room. The safety door on the external portion of the unit does not engage so anyone can enter whenever they want. It boasts a continental breakfast which there was none. Just a microwave. The TV wasn't connected to the cable there are batteries missing from the remote. When filling the tub it doesn't stay filled it drains almost immediately.
The listing on hotels.com indicates that the unit would be a smoking room. However upon check-in there were signs posted all over the establishments saying that there is no smoking in any of the rooms. The reason why I chose that place is because it had a smoking room. The safety door on the external portion of the unit does not engage so anyone can enter whenever they want. It boasts a continental breakfast which there was none. Just a microwave. The TV wasn't connected to the cable there are batteries missing from the remote. When filling the tub it doesn't stay filled it drains almost immediately.

10

Richard

IAN-logo

last week

·

Stayed 1 night

Staff was friendly room was clean and tub in bathroom was great
Staff was friendly room was clean and tub in bathroom was great

2

Edward

IAN-logo

17 Apr 2026

·

Stayed 3 nights

Dirty room. No housekeeping service. Furniture was broken. No tissue, coffee, amenities. Stay away.
Dirty room. No housekeeping service. Furniture was broken. No tissue, coffee, amenities. Stay away.

4

Jessica

IAN-logo

15 Feb 2026

·

Stayed 1 night

Furniture very stained cigarette burns on the comforter to the bed
Furniture very stained cigarette burns on the comforter to the bed

2

Omsr

IAN-logo

15 Feb 2026

·

Stayed 1 night

Gave us a broken room. Broken heater ,broken shower. Cockroaches in the bathroom and then my bf went to ask for change at the desk and after going downstairs he almost got falsely arrested by a cop because of two other people fighting. Staff tried to tell us we were lying bout the shower.
Gave us a broken room. Broken heater ,broken shower. Cockroaches in the bathroom and then my bf went to ask for change at the desk and after going downstairs he almost got falsely arrested by a cop because of two other people fighting. Staff tried to tell us we were lying bout the shower.

1500 Riverdale Street, West Springfield, Massachusetts, United States of America

Location

With a stay at Riverdale Inn in West Springfield, you'll be within a 10-minute drive of MGM Springfield and Naismith Memorial Basketball Hall of Fame. This motel is 8.1 mi (13 km) from Six Flags New England and 0.5 mi (0.8 km) from Connecticut River.

Connecticut River(0.5 Miles)

Olympia Ice Center(0.8 Miles)

Riverdale Shops(1.2 Miles)

Holyoke Mall(1.6 Miles)

Veterans Field(2.7 Miles)

Big E(3 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 14:00 to 00:00

Before 11:00


Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs

Yes, free self-parking is available on-site.


Check-in is from 14:00, and check-out is until 11:00. Early check-in is available for a fee, subject to availability.

The hotel is located within a 10-minute drive of MGM Springfield and Naismith Memorial Basketball Hall of Fame. It is 0.5 miles from Connecticut River and 8.1 miles from Six Flags New England.


Children are allowed at the property, but specific age policies for free stays are not provided.


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