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Candlewood Suites-West Springfield by IHG - Image 1
Candlewood Suites-West Springfield by IHG - Room
Candlewood Suites-West Springfield by IHG - Room
Candlewood Suites-West Springfield by IHG - Pool
Candlewood Suites-West Springfield by IHG - Bathroom

Candlewood Suites-West Springfield by IHG


Amenities

  • Parking

  • Swimming pool

  • Non-Smoking Rooms

  • Business Center

  • Dry Cleaning

  • Safe-Deposit Box

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Property description

Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a common a...
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From

US$114
/ night

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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

At Candlewood Suites-West Springfield by IHG, travelers highlight friendly staff, comfortable suites with kitchenettes, and a convenient location near dining and highways, while noting the older, extended-stay feel and variability in maintenance and amenities across stays.

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Facilities

Mixed

Cleanliness

Inconsistent

Rooms

Mixed

Service

Friendly

Location

Convenient

Dining

Limited

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10

Carlos

IAN-logo

3 weeks ago

·

Stayed 2 nights

Feels like a cosy home away from home not your regular hotel room
Feels like a cosy home away from home not your regular hotel room

10

Elizabeth

IAN-logo

3 weeks ago

·

Stayed 1 night

The room is perfect the room are clean comfortable clean bathroom.
The room is perfect the room are clean comfortable clean bathroom.

6

Amanda

IAN-logo

3 weeks ago

·

Stayed 1 night

We were given an accessible Queen bed room, which we did not book. Then the TV was broken. Plus the room was right behind the check in desk. I probably would have just stayed, but without the TV working, I wanted a different room. We got moved up to the 4th floor which was better, but the room had 2 DOUBLE beds. Double beds are just dumb. The rug coming out of the elevator on the 4th floor looks like bleach was spilled. And it is ripped up on the edge. This was my 4th choice of hotel...shouldn't have been a choice. No free breakfast.
We were given an accessible Queen bed room, which we did not book. Then the TV was broken. Plus the room was right behind the check in desk. I probably would have just stayed, but without the TV working, I wanted a different room. We got moved up to the 4th floor which was better, but the room had 2 DOUBLE beds. Double beds are just dumb. The rug coming out of the elevator on the 4th floor looks like bleach was spilled. And it is ripped up on the edge. This was my 4th choice of hotel...shouldn't have been a choice. No free breakfast.

2

aralys nicole

IAN-logo

18 Mar 2026

·

Stayed 1 night

Staff was unwelcoming and very unfriendly
Staff was unwelcoming and very unfriendly

8

Tasha

IAN-logo

17 Mar 2026

·

Stayed 1 night

Clean room
Clean room

572 Riverdale Street, West Springfield, Massachusetts, United States of America

Location

When you stay at Candlewood Suites West Springfield by IHG in West Springfield, you'll be in the business district, within a 5-minute drive of MGM Springfield and Naismith Memorial Basketball Hall of Fame. This hotel is 6.6 mi (10.6 km) from Six Flags New England and 0.7 mi (1.2 km) from Big E.

Connecticut River(0.5 Miles)

Riverdale Shops(0.7 Miles)

Big E(0.8 Miles)

Veterans Field(1.1 Miles)

Majestic Theatre(1.3 Miles)

West Springfield Town Hall(1.4 Miles)

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Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 23:59

Before 11:00


Security deposit

You'll be required to pay the fully refundable deposit for this property.

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Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs

Yes, free self-parking is available on-site. However, parking is limited.


Yes, pets are allowed with a fee of USD 25 per pet, which may vary based on the length of stay. Service animals are exempt from fees.


Check-in is from 3:00 PM to 11:59 PM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

The hotel is located in the business district of West Springfield, within a 5-minute drive of MGM Springfield and Naismith Memorial Basketball Hall of Fame. It is approximately 6.6 miles from Six Flags New England and 0.7 miles from Big E.


Yes, the hotel features an indoor pool, which is accessible from 10:00 AM to 9:00 PM.


Children are welcome at the hotel, and there is no minimum age specified for staying for free.


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