Drury Plaza Hotel St Louis Creve Coeur

Literally one of the best hotels we've e er stayed at. The check in was easy and fast. The hot tub and pool are huge, shopping and restaurants are so close. Apple bees is attached to hotel even. High end feel, felt safe at all hours walking dog out to use bathroom. Breakfast is top notch.Food was fresh and so so so many options. Nothing ever looked empty, it was always fully stocked.

This property is wonderful, and my family and I have stayed here several times over the past few years. The only slight negative was that when I had brought my kids to the pool area, the timer on the hot tub didn't have a knob attached and therefore the jets couldn't be run. The pool was just fine otherwise, and the rooms, updated bathrooms, dining, and customer service were all top notch. All in all a 4.8 out of 5, and we will continue to be back.

The hotel was remodeling and there was major construction which started at 8am (that's what the sign said, but it was a bit earlier). The hotel wasn't up to it's usual cleanliness. When it was time to check out, the hotel housekeeping and maintenance staffs were using the luggage transporters, leaving none for the patrons. Wish they had let us know there was construction when we booked.

Incredibly friendly staff as well as helpful. Plenty of parking in the garage. Great location.

We really enjoyed staying at this hotel. The staff was very friendly and accommodating. The breakfast was fantastic! The only bad thing I have to say is since it’s under construction, the pool wasn’t open.

Areas of the property were under construction. Otherwise a great experience. We would stay here again.

Nice place. Parking garage very convenient

Air condition didn’t work in elevators and halls Entry foyer at elevators in parking area smelled of dirty mop water

Pleasant and helpful staff throughout. No surprises, no worries. Enjoyed breakfast. Appreciated access to computer. Pool was a plus.

The room was nice and clean as was the pool and dining areas.

The fridge in the room wasn’t working, but they replaced it the next day. The major issue was finding someone’s false eyelash in the shower on the third day we were there. We have stayed at this l

Lots of stains on sheets and filth under pull out.

BED BUGS. We have stayed at this Drury before with no issue. I always check the mattress first thing and this time a live large one was found. Most discouraging is there was no comp just a reservation at a more expensive location.

Spacious clean room, great breakfast and dinner.

Clean room and staff pleasant

The breakfast was always hot and tasted good. It can get a little crowded but overly so. The room was comfortable. There was hair on the walls of the shower, that was gross. The beds were soft and clean.

The hotel was remodeling and there was major construction which started at 8am (that's what the sign said, but it was a bit earlier). The hotel wasn't up to it's usual cleanliness. When it was time to check out, the hotel housekeeping and maintenance staffs were using the luggage transporters, leaving none for the patrons. Wish they had let us know there was construction when we booked.

Very clean. Friendly staff

Very clean , pool very clean, room clean and noise level was great, snack availability, overall wonderful experience and we will be back.

The room was nice and clean as was the pool and dining areas.

The property had very high rating but I was disappointed immediately in all areas. The staff was not very helpful, the finishes were very dated. The rooms were showing age and the amenities were also not current. The TVs did not allow for accessing apps such as Netflix or Prime. The walls in the room had dated, slightly peeling wallpaper, the ceilings were textured and the tiled surfaces were old. The garage is good to park vehicles but the entry card reader is rusted and nearly falling over from rust, and as you proceed through the property you will find similar age on all surfaces. The location is good but the Applebees attached just reinforces the datedness of the property. The beds are comfortable and the pillows are nice.

Photos of room and bathroom deceiving. Bathroom vanity in photo appeared long and spacious. Room small for a king bed and very big furniture. Very tight especially on one side of bed. Buffet breakfast just OK - didn't go back for second morning for buffet. Convenient location. Hotel is pretty dated. Appears they have tried to do some updates.

Air condition was quite noisy in room

The room was nice and clean. It was one of the newly renovated rooms. My husband really liked the “dinner” offering. Breakfast was good with plenty of choices and the food tasted great. We were on the 8th floor. There was a loud noise which I think came from people going up to the roof on the metal steps? Also when the A/C came on, it was very noisy—sounded like a refrigerator starting up but five times louder. We will stay there again. The staff were friendly and very welcoming.

Nice, clean, hotel, friendly staff, quiet rooms. The mattress needs to be replaced and the A/C fan is noisy...

Beds were very comfortable. Loved the walking shower.

Staff was friendly. The AC in our room did not work.

Staff were very friendly and helpful. Room was on the 8th floor and was very quiet. Comfortable bed, spacious room. Just need USB ports in the room.

The hotel should not be rated outstanding like it shows on hotels.com. I think at one time it was probably very nice but those days have come and gone and it seems that it is still living off of what it used to be. All the finishes are clearly dated and it lends to disappointment immediately upon checking in. From the slightly peeling wallpaper in the rooms to the yellowing plastic on the ice machine or the heavily textured so fitted ceiling upon entering your room you will see this is a recurring theme. The tile is dated throughout the public facilities, the metal key card post to enter the garage is nearly falling over from rust, and it continues throughout. Don’t look for a smart HD tv to access any apps because you won’t find it here. The WiFi works if you have your own devices though so you just have to find ways to get around the hotels limitations. The location is great but the attached Applebees is as dates as the hotel. Everything is functional but just prepare to be disappointed if you came here based on ratings.

Could have had better pillows they were flat and they were only 3 per bed so olny one person could double up if you were sharing a bed.

Everything is good. The staff available to answer our questions.

Well a great hotel experience went bad pretty quick. Around 10pm our toilet would go down. A call to the front desk resulted in “oh, well come down and get a plunger” 100% unacceptable. I hope the manager hears about this because I would like to know if that is standard procedure.

I would like to give a shoutout to the beautiful front desk lady, MS. LAURA, if Drury Creve Coeur. upon arrival I was greeted with bright and warm smile. Staff are wonderful. The also have complimentary dinner which is nice of them. I forgot the mngr's name who was making round during dinner, just to check in people to know they any concerns. This truly shows the hotel delivered quality customer service. Would greatly recommend to my coworkers and friend...

The Fire alarms went off twice in the middle of the night. We got there around 10, had to get to bed to get my infant up for surgery at 3 AM. The alarms went off at 11 and then around again. I understand these things happen, however when I said something about it to the front desk lady upon check out. She was very rude and said "yea we know", in a rude voice. Didn\'t apologize nothing.

It was very comfortable and nice. Staff was super!

Great Breakfast & kickback! Staff was super friendly & everything very clean! We always stay @ a Drury

Wonderful staff!

We have often stayed for the last 22 years. Although I was eventually credited back the charge, I was quite dismayed to find that I was charged an additional night. When I called about the charge, the manager said that I had called and asked to have the room back. They said I had shown my ID to get a new room key and she also stated that I had left suitcases in the room which she had found when she did a room check. It took multiple phone calls and finally an email to Drury corporate before receiving the credit back. Although I had turned the keys in which was acknowledged by the desk clerk, I did not ask for a receipt. The manager stated I had not properly checked out and someone in my party had stayed. Since it was just myself and my husband and we had continued our trip to Kentucky, I knew no one in my party had stayed nor had I called to ask for the room that night. I had not shown the manager my ID for a new key nor had we left suitcases in the room. (We use soft travel overnight bags.) We had always been very satisfied with our time spent at this Drury location. Although corporate did credit my charge card, the whole experience of being accused of doing stuff that I hadn’t done was an unpleasant experience. I’m not sure we will ever be able to stay at that Drury location again. I did learn that I will always require a receipt when checking out of Drury.

Excellent staff!

I stay at many hotels in the area and this one by far was the absolute best. From check-in to checking out. Devonne was so helpful with the checking. Brandey was awesome with the check out.

convenient location from highway.

Convenient location with a lot nearby.

Older facility in very busy area. Outside parking limited but does have interior garage. Poor signage. Applebees next door but no other eateries in walking distance. Hotel feels "worn"

Quick access to Jewish Barnes.

Conveniently located close to medical facilities.

Great stay. Close to hospital. Great evening drinks and food and breakfast was very nice. Nice staff.

Great area. Felt safe

Quiet, clean, in a nice spot with nearby restaurants.

The staff was extremely friendly. The room was very comfortable and clean. The entire hotel was clean and pleasant. This is in a busy area that I might not consider "walkable." I would stay here again.

Great stay for appointment at Barnes Jewish.

My stay was good. The breakfast, dinner and popcorn options that were included in the price of my room were top notch! My room was clean and in a nice location to and from the elevator with limited noise. My heating unit was louder and caused a bit of noise while I was trying to sleep. I experienced two ladies that weren’t friendly towards me at the front counter but everyone else was great! I will stay at Drury Inn and Suites again for sure.

Spacious clean room, great breakfast and dinner.

Really nice hotel and friendly staff. The food was pretty good but not the best. Still worth the value.

Easy check in, nice breakfast and Kick Back, clean and quiet. The only complaint was the shower head. Out was mounted at an odd angle and had a lack of water pressure which didn't required a person to stand directly underneath it. Otherwise, excellent stay. I would stay here again.

Great Breakfast & kickback! Staff was super friendly & everything very clean! We always stay @ a Drury

Great stay. Close to hospital. Great evening drinks and food and breakfast was very nice. Nice staff.

Check-in staff was pleasant. Saturday morning breakfast gal was very friendly. The breakfast gal Sunday morning appeared irritated that so many people were waiting for breakfast to start. It’s inconvenient that breakfast didn’t start until 0700 as we had an event to be at by 7. But the breakfast had a lot of options, although the same hot meal option each day. Friday night there was an over powering marijuana smell in the lobby as well as seeping though the vent of the room. It’s not a pleasing smell and I had a child with me. Other than that, the room was clean, comfortable and we felt safe.

Friendly staff, great breakfast, and happy hour!!

As expected. Better than average breakfast and sheets and quiet. 👍

Room was well appointed and clean. The public area was very nice with around the clock complimentary drink options. The breakfast and dinner buffet was an unexpected bonus. I would highly recommend this hotel for anyone staying in this area.