Name: Best Western Plus St. Louis West-Westport
Address: 12220 Dorsett Road, St. Louis, Missouri, United States of America, St. Louis, Missouri, United States of America
Rating: 8.02

Guest reviews

8

Very good

Based on 1,001 verified reviews

Who stays here?

Business

23%

Couple

22%

Family

41%

Group

8%

Solo

3%

What guests think

AI-generated summary based on recent guest reviews

Across recent reviews of Best Western Plus St. Louis West-Westport, guests note friendly staff and value pricing, but also frequent complaints about inconsistent cleanliness, maintenance issues like broken elevators and hot-water outages, and hit-or-miss breakfast quality and upkeep.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

4

Elizabeth

3 weeks ago

·

Stayed 2 nights

The room was durty we reported in the front desk the lady look us like she doesn’t care. They charge me doble I need my refunds.

10

Donna or Rob

3 weeks ago

·

Stayed 1 night

Nice stay. Clean. Close to freeway.

10

Liliana

3 weeks ago

·

Stayed 6 nights

Fresh breakfast clean rooms nice totaly recommend

10

Thomas

3 weeks ago

·

Stayed 6 nights

We stayed for a week and it was one of the best experiences we've have had in a very long time. Front desk and cleaning crew where really nice, rooms where very clean nothing broken, no problem getting more toilet paper or clean towels. They only thing I can criticize is the breakfast, it's good but the eggs would be better if they where scrambled.

8

Willie

18 Apr 2026

·

Stayed 3 nights

everything was very good, the staff was extremely polite and helpful. Breakfast was fresh everyday, the rooms were clean and parking was plentiful.

12220 Dorsett Road, St. Louis, Missouri, United States of America

Location

With a stay at Best Western Plus St. Louis West-Westport, you'll be centrally located in Maryland Heights, within a 10-minute drive of Hollywood Casino Amphitheatre and Ameristar Casino St. Charles. This hotel is 10.4 mi (16.7 km) from Washington University in St. Louis and 10.9 mi (17.6 km) from Forest Park.

Westport Plaza(0.9 Miles)

Patzius Performing Arts(3.5 Miles)

Mercy Olive Mason MOB(3.9 Miles)

SSM Health Rehabilitation Hospital(4 Miles)

Creve Coeur Golf Club(4.4 Miles)

Payne-Gentry Historical House(4.9 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:59

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Free self-parking is available on-site, but it is limited.

A complimentary full breakfast is served daily.

Pets are allowed for a fee of USD 35 per accommodation, per night. Service animals are exempt from fees.

Check-in is at 3:00 PM and check-out is at 11:00 AM. Early check-in and late check-out are available for a fee, subject to availability.

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific details on bathrooms and pool access features are not provided.

The hotel is centrally located in Maryland Heights, 1.5 km from Westport Plaza and within a 10-minute drive of Hollywood Casino Amphitheatre and Ameristar Casino St. Charles. It is approximately 10.9 km from St. Louis Lambert International Airport.

The hotel features a seasonal outdoor pool, which is open from June to September, and accessible from 9:00 AM to 10:00 PM.

Best Western Plus St. Louis West-Westport

Amenities

Property description

Book on Vio

Guest reviews

Very good

Who stays here?

What guests think

Location

Property policies

Check-in instructions

Good to know

Optional extras

FAQs

Have a question?

Similar properties

Product

Company

Contact

Social

Best Western Plus St. Louis West-Westport.ec-9g4sk8{display:inline-block;width:var(--layout-spacing-s200);}

Amenities

Property description

Book on Vio

Guest reviews

Very good

Who stays here?

What guests think

Location

Property policies

Check-in instructions

Good to know

Optional extras

FAQs

Have a question?

Similar properties

Best Western Plus St. Louis West-Westport