Is parking available at the property?

Valet parking is available at the property for a fee of approximately USD 91.20 per night, which includes in/out privileges. Motorcycle parking is not available. Reservations are not required.

What breakfast options are offered?

Full breakfasts are available for a fee, served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 9:00 AM. The cost is approximately USD 35 to 45 per person.

Does the property allow pets?

Pets are allowed at the property, with a maximum fee of USD 125 per accommodation, per stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 3:00 PM to 1:00 AM, and check-out is by 12:00 PM. Early check-in and late check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific details about bathrooms and pool access features are not provided.

What is the location of the property in relation to key landmarks?

The property is centrally located in San Francisco, within a 15-minute walk of the Ferry Building and the San Francisco Museum of Modern Art. It is 1 mile from the Moscone Convention Center and 1.3 miles from Pier 39. Nearby attractions include the TransAmerica Redwood Forest and Embarcadero Center, both just 0.1 miles away.

What are the policies for guests staying with children?

Children are allowed at the property, and there is no specified minimum age for children to stay for free.

The Jay, Autograph Collection - San Francisco Hotel

Average nightly price at The Jay, Autograph Collection by month, last 12 months (USD)
Month	Average price
January	US$679
February	US$492
March	US$599
April	US$532
May	US$493
June	US$622
July	US$456
August	US$483
September	US$626
October	US$632
November	US$483
December	US$376

What guests think

Across recent reviews, The Jay, Autograph Collection is praised for its stylish renovation, clean and comfortable rooms with striking bay or city views, friendly staff, and a convenient Financial District location near the Ferry Building and Embarcadero.

Common frustrations include expensive and sometimes disorganized valet parking, occasional elevator maintenance or noise, and sporadic disturbances from street or venue music depending on room location. While most describe service as warm and helpful, a few report slow responses, billing errors, or unexpected fees. On-site dining and the bar earn frequent praise, though breakfast and coffee quality or speed draw mixed feedback. Expect a design-forward downtown stay with strong comforts and some variability in operations and noise.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Guests like the gym and the lively bar/restaurant, but valet parking is expensive and sometimes slow or error-prone, and elevators occasionally have maintenance issues or noise.

Related guest reviews

10

Senjo

3 Mar 2025

·

Stayed 4 nights

Overall a great stay, loved the location, the room and the view was out of this world. Service was top notch and very friendly. The bed was one of the more comfortable ones that I’ve experienced in any hotel. One critique the elevators might stand with a little maintenance, one of the elevators made a terrible metal scrapping noise when going to our floor on 24, it definitely didn’t sound normal and was a bit concerning. That aside I would easily book again on our next trip.

6

Kambiz

31 Dec 2025

·

Stayed 1 night

The room was ready 45 mins late. The elevator was under maintenance and there were long waiting times.

8

Patrick

28 Jan 2024

·

Stayed 2 nights

Valet parking disorganized and very expensive.

10

Mitchell

26 Feb 2024

·

Stayed 2 nights

Beautiful rooms - amazing views of the city & bay! Walkable, convenient to Ferry Building, Embarcadero, Fisherman’s Wharf & mass transit. Safe, clean. Rooms were cleaned daily. Staff were very friendly & accommodating. The renovations were beautiful. Some of the Elevators were not working properly. Elevators need music, too quiet & you hear the elevators creaking as they moved. Better toilet paper - It was only 1 ply & not very comfortable. Better toiletries- shampoo & conditioner was lacking as was the soap. The dispensers did not work well either. The entranceway was still a bit confusing, even after the renovation.

10

Phuong

12 Dec 2025

·

Stayed 2 nights

My stay was great! Comfortable and convenient. The fitness center was perfect. Hotel bar was great!!! A+++++ for service. All around. Housekeeping, front desk, bar, everyone! Definitely staying there again!

10

Kenneth

11 Aug 2025

·

Stayed 1 night

Very clean and comfortable room! Enjoyed the gym!

10

Stephanie

14 May 2024

·

Stayed 1 night

Everything from the minute I arrived was fantastic. The front desk was super helpful with arrival and departure logistics. Loved the 3rd Floor outdoor lounge area and fitness center. Can’t wait for an excuse to go back!

8

Michael

28 Sept 2024

·

Stayed 2 nights

The Jay is a brand new hotel, and it is well decorated and looks very nice. The rooms are spacious and well appointed. The water pressure in the shower kind of sucks. This is California and so water is restricted, but they could use better shower heads. The maid was banging on my door at 8am to clean the room, which was a little irritating. There is a nice sized gym in the basement with a lot of broken equipment, which is concerning based on the age of the hotel. The staff was all very friendly. All in all it was a nice stay.

6

Danny

30 Dec 2024

·

Stayed 3 nights

Our experience with the hotel itself was great, the rating is relating to the valet service. items were stolen from our car, a brand new set of Adidas samba shoes, a duffle bag and a kindle tablet.

6

John

30 Apr 2024

·

Stayed 1 night

Paying $82 for parking is bad enough, but when you have to wait 20-minutes for your car…? Nice shower, but the controls were plumbed incorrectly as hot and cold were reversed.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Reviews frequently praise very clean rooms and public areas after the renovation; a few note isolated issues like a wall stain, thin towels, or minor bathroom problems.

Related guest reviews

6

salman

26 Dec 2024

·

Stayed 2 nights

Disappointed with service and room cleanliness

10

Elke

7 Jan 2025

·

Stayed 2 nights

So happy we stayed here! We had connecting rooms, and the staff were able to accommodate our request for early check-in/late check-out. Rooms were very clean & the views of the Bay and Transamerica Building were a great bonus! Easy walk (10 min.) from the Ferry Building. Close to cable car stop. We took public transit (Streetcar) from the Ferry Building/Embarcadero to Pier 39. Rooms were very clean & the views of the bay and Transamerica Building were such a great bonus! We will be back!!

10

Mustafa

10 Aug 2025

·

Stayed 2 nights

Good location. Nicely decorated hotel and rooms. The whole place was clean. Loved our stay.

8

Julian

13 Aug 2024

·

Stayed 1 night

Usually I stay in Union Square/SOMA area, decided to go different and be in the Financial District, loved it! There is so much to do around, whether it’s going to the Pier, enjoying the majestic views, or going to the restaurants nearby. You can never go wrong with anywhere in SF, but I would definitely revisit this area, specifically the Jay! I did put 4 stars instead of 5 because I saw a stain on the wall, which is fine, not everything in hotels are going to be perfect. Other than that, no complaints and I was very comfortable in my Luxury Suite! It was quiet. Even came with a balcony (with a view of the Bay Bridge!) which I was not aware of. Also, more affordable compared to the others I’ve stayed at.

10

Anthony

28 Oct 2024

·

Stayed 1 night

Rooms was impressively clean and comfortable.

10

Rhodora

14 Apr 2025

·

Stayed 1 night

Excellent staff, clean, great property all around!

10

Elena

10 Jan 2025

·

Stayed 1 night

This is a beautiful and relaxing Hotel. The design and fixtures are top of the line. Great location & walkable to Restaurants. Very clean and staff are friendly & accommodating. We will definitely be back.

4

katherine

7 Jul 2025

·

Stayed 1 night

No Tv remote, phone did not work, towels were paper thin, water in shower trunk led out. Expensive place for all of this. Was not happy

10

Satoru

29 Sept 2024

·

Stayed 1 night

Clean and safe. Recently renovated. Great atmosphere.

10

LAMA Kutait

3 Nov 2024

·

Stayed 1 night

A pleasant hotel clean and comfortable

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are modern, comfortable, and often spacious with impressive city or bay views and cozy beds, though some face noise from streets, venues, or elevators and a few design or maintenance quirks appear.

Related guest reviews

6

Angeline

30 Jul 2024

·

Stayed 2 nights

My first night was at room 1812, next to the elevator room, which I could hear the elevator rolling up and down through out the night. The second night I stayed at room 1114, it was much quieter, but the same lady manager called the room twice to clarified the name on the reservation. Then a cleaning lady came into the room before my check out time. I like the location and the decor of the property, but wouldn't stay here again because all the disturbances.

10

Ira

22 Apr 2024

·

Stayed 1 night

Great, but they needed a desk in the room.

10

Senjo

3 Mar 2025

·

Stayed 4 nights

Overall a great stay, loved the location, the room and the view was out of this world. Service was top notch and very friendly. The bed was one of the more comfortable ones that I’ve experienced in any hotel. One critique the elevators might stand with a little maintenance, one of the elevators made a terrible metal scrapping noise when going to our floor on 24, it definitely didn’t sound normal and was a bit concerning. That aside I would easily book again on our next trip.

10

Bruce

3 Nov 2025

·

Stayed 2 nights

Great staff, beautiful and comfortable rooms with a great view (from our room)

10

Jody

2 Jul 2024

·

Stayed 2 nights

The Jay was very aesthetic, clean and staff were very friendly. We loved the spacious size of our room and the sea view. The beds were very comfortable and we had a very good rest during our stay. Would recommend to anyone looking for a comfortable stay with tasteful interior design.

8

Shinique

26 Oct 2024

·

Stayed 1 night

Great staff. Very attentive and helpful. Comfy bed clean nice products and linens Shower good. Balcony off the bathroom awkward Very cool design but misses in a few details in places too design so cool to the point of awkward. Closet in bathroom okay but could've included a place on sink to hang hand towel. Coffee maker on nightstand is weird and main room lighting was very dark can barely see otherwise enjoyed my stay

10

NIna

3 Sept 2024

·

Stayed 3 nights

Just a couple of minor things- the sensor lights under the beds should be able to be turned off. The coffee at the coffee bar was terrible, luckily the Ferry Building is a quick walk for better coffee options. The shower floor was rough on the feet. Th view was incredible! Overall our stay was great!

8

Michael

28 Sept 2024

·

Stayed 2 nights

The Jay is a brand new hotel, and it is well decorated and looks very nice. The rooms are spacious and well appointed. The water pressure in the shower kind of sucks. This is California and so water is restricted, but they could use better shower heads. The maid was banging on my door at 8am to clean the room, which was a little irritating. There is a nice sized gym in the basement with a lot of broken equipment, which is concerning based on the age of the hotel. The staff was all very friendly. All in all it was a nice stay.

6

diane

28 Jul 2024

·

Stayed 1 night

I reserved the executive suite with a bay view which was very missed leading. The room faced the city first and the front desk representative explained that building 1900 was all of the bay. There was no sofa and no view of the bay. Beside that it was very noisy you could hear the cars playing loud music at night and your neighbors using their bathroom. Positive the rooms are clean and the beds are extremely comfy.

6

Sarmen

2 Dec 2024

·

Stayed 4 nights

Only thing made me upset was the floor they gave us. It was 3rd with a lot of noise from outdoor sitting area.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly, accommodating, and efficient, with smooth check-in/out; occasional lapses include slow responses, billing or valet errors, and rare instances of poor bar service or mistaken calls.

Related guest reviews

6

Angeline

30 Jul 2024

·

Stayed 2 nights

My first night was at room 1812, next to the elevator room, which I could hear the elevator rolling up and down through out the night. The second night I stayed at room 1114, it was much quieter, but the same lady manager called the room twice to clarified the name on the reservation. Then a cleaning lady came into the room before my check out time. I like the location and the decor of the property, but wouldn't stay here again because all the disturbances.

10

David

20 Apr 2025

·

Stayed 1 night

Catherine at the front desk was awesome! She ensured our stay was special we will be back again!

10

Adriana

13 Jul 2025

·

Stayed 2 nights

Absolutely loved our stay at The Jay. Beautiful rooms, excellent service, and a perfect location. The staff went above and beyond to make us feel welcome. We would definitely come back — highly recommended!

10

Eric

14 Sept 2025

·

Stayed 3 nights

Let me check in early. Staff was helpful and friendly.

10

Phuong

12 Dec 2025

·

Stayed 2 nights

My stay was great! Comfortable and convenient. The fitness center was perfect. Hotel bar was great!!! A+++++ for service. All around. Housekeeping, front desk, bar, everyone! Definitely staying there again!

10

Ali

22 Apr 2024

·

Stayed 3 nights

Great hotel, friendly and helpful staff! Thank you to the staff! Will definitely stay here again when back in SF

2

Hripsime

19 Aug 2025

·

Stayed 1 night

This is a beautiful luxury building, but it offers no real service or convenience. Instead, there are constant inconveniences and extra fees for customers. I paid $650 per night and felt I got nothing in return. I would never recommend anyone stay at this hotel.

10

Le-Quyen

12 Feb 2024

·

Stayed 1 night

All staff were super nice and very helpful Will love to stay here again next time I am in town.

6

Danny

30 Dec 2024

·

Stayed 3 nights

Our experience with the hotel itself was great, the rating is relating to the valet service. items were stolen from our car, a brand new set of Adidas samba shoes, a duffle bag and a kindle tablet.

6

Valens

23 Oct 2024

·

Stayed 1 night

Was given a disabled room, found the front door frustrating as it was not clear how to close the door, and no instruction was available. Requested a sewing kit, was not delivered in 45 min, had to ask again and ran out of time to use it. Needed to collect my bags to catch a flight, one person working at the desk, waited for 3 people in front of me to check in. Had less time to get to airport, more stress.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Convenient Financial District base near the Ferry Building/Embarcadero and transit, walkable to attractions; some note limited activity nearby at night.

Related guest reviews

10

Edward

1 Mar 2024

·

Stayed 1 night

Super convenient to the Embarcadero

10

Brian

7 Jul 2025

·

Stayed 1 night

Nice clean hotel and close to good attractions on the Embarcadero

10

Elke

7 Jan 2025

·

Stayed 2 nights

So happy we stayed here! We had connecting rooms, and the staff were able to accommodate our request for early check-in/late check-out. Rooms were very clean & the views of the Bay and Transamerica Building were a great bonus! Easy walk (10 min.) from the Ferry Building. Close to cable car stop. We took public transit (Streetcar) from the Ferry Building/Embarcadero to Pier 39. Rooms were very clean & the views of the bay and Transamerica Building were such a great bonus! We will be back!!

10

Maria

6 Jun 2024

·

Stayed 1 night

Great location, beautiful rooms.

10

Mustafa

10 Aug 2025

·

Stayed 2 nights

Good location. Nicely decorated hotel and rooms. The whole place was clean. Loved our stay.

8

Julian

13 Aug 2024

·

Stayed 1 night

Usually I stay in Union Square/SOMA area, decided to go different and be in the Financial District, loved it! There is so much to do around, whether it’s going to the Pier, enjoying the majestic views, or going to the restaurants nearby. You can never go wrong with anywhere in SF, but I would definitely revisit this area, specifically the Jay! I did put 4 stars instead of 5 because I saw a stain on the wall, which is fine, not everything in hotels are going to be perfect. Other than that, no complaints and I was very comfortable in my Luxury Suite! It was quiet. Even came with a balcony (with a view of the Bay Bridge!) which I was not aware of. Also, more affordable compared to the others I’ve stayed at.

10

Andrew

18 Mar 2024

·

Stayed 3 nights

The hotel and room interior design is really beautiful and current. It appears it was remodeled not long ago, so it looks current. It was really clean and the staff was friendly and helpful. I had a water view- I was glad I chose that kind of room. The only drawback is that the location is better suited for business. Restaurants and amenities are not close by.

10

Abby

5 Aug 2024

·

Stayed 2 nights

Great boutique hotel with plenty of amenities, great location, gorgeous views. Close to downtown, North beach, Union Square, and the amazing Ferry Building. Clean and friendly.

10

Josalyn

9 Sept 2024

·

Stayed 1 night

Enjoyed my stay, loved the staff, and the location

10

Elaine

12 Aug 2024

·

Stayed 1 night

This was a last minute booking when I had to change my plans. The room (double queen) was beautiful, finished to an excellent standard with lots of touches in the detail to make it feel like a luxury option (size, furnishings, lighting, corner floor to ceiling window, huge tv, bathroom facilities, late checkout, range of in-room drinks and snacks). These in room sundries were relatively high cost but were optional and pricing was clear. We didn’t have much need to interact with staff but everyone was courteous at checking in/out. The only reduction I noted in the star rating was location, and this was because there was little around that was open when we were there (not a surprise in the financial district on an evening). It did feel safe to walk around. We would definitely book here again.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

The bar and restaurant receive strong feedback and many enjoy breakfast, though some report slow service, uneven breakfast quality, or poor coffee from the coffee bar.

Related guest reviews

10

THOMAS

6 Dec 2024

·

Stayed 1 night

The room was clean and beautiful. Valet was awesome and easy to navigate. The bartenders in the evening were amazing. Breakfast was a bit slow but everyone was still nice. Overall we loved our stay there!!

8

Gudrun

14 Jan 2024

·

Stayed 1 night

Lovely hotel. Rooms were new and clean. The equipment in the hotel gym was far above average. The only disappointment was the hotel breakfast - the eggs were swimming in a puddle of grease and nothing was flavorful. Still, I give this 4 stars because the rooms and interior were great.

10

Donald

22 Dec 2023

·

Stayed 1 night

I loved this property. It is beautiful. The surrounding areas are great. The dining room service was very slow and that is my only complaint.

10

NIna

3 Sept 2024

·

Stayed 3 nights

Just a couple of minor things- the sensor lights under the beds should be able to be turned off. The coffee at the coffee bar was terrible, luckily the Ferry Building is a quick walk for better coffee options. The shower floor was rough on the feet. Th view was incredible! Overall our stay was great!

10

Darin

12 Aug 2024

·

Stayed 1 night

Beautiful property and elegant rooms. Wonderful views of the bay to boot. The food was exceptional as was the staff.

10

Robert

23 Sept 2024

·

Stayed 1 night

My girlfriend and I spent a one-night staycation at The Jay and had an amazing experience! The staff was very friendly and helpful to us, and the Third Floor had excellent food; however, the real highlight for us was how good the drinks were! Checking in and out was a smooth process, and you can tell that the hotel was recently renovated, as the room and hallways were extremely clean and seemed to be in mint condition. We'll definitely come back again!

10

Milly

9 Aug 2024

·

Stayed 2 nights

My family and I really enjoyed our stay. Our room was very nice, our dining experience was enjoyable, and the staff were very helpful. We will definitely be returning on our next family trip to San Francisco!

10

Dani

19 May 2024

·

Stayed 1 night

Beautiful hotel, impeccably designed! We loved the bar and outside space and we enjoyed a delicious breakfast. We will stay again.

10

Carolyn

16 Sept 2024

·

Stayed 1 night

Excellent quality property with nice bar and restaurant on 3rd floor. Beautiful skyline views when facing the Bay.

10

Nicole

16 Aug 2025

·

Stayed 2 nights

The staff was super accommodating and friendly and made every effort to make the stay as enjoyable as possible. The property is clean and new and nicely decorated. Lots of nice sitting area options and the hotel restaurant breakfast was really good.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18 $551	19 $753	20 $756	21 $1,073	22 $547	23 $376	24 $375
25 $560	26 $761	27 $1,671	28 $1,024	29 $547	30 $303	31 $305

Su	Mo	Tu	We	Th	Fr	Sa
1 $388	2 $566	3 $711	4 $1,141	5 $526	6 $328	7 $287
8 $380	9 $676	10 $670	11 $1,346	12 $505	13 $287	14 $285
15 $398	16 $1,256	17 $1,290	18 $1,282	19	20 $312	21 $309
22 $304	23 $307	24 $307	25 $307	26 $301	27 $307	28 $309
29 $320	30 $555

The Jay, Autograph Collection

Prices for The Jay, Autograph Collection

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed

Premier Room, 1 King Bed

Luxury Suite, 1 Queen Bed

Signature Room, 1 King Bed, City View

Signature Room, 1 King Bed, City View (Mobility Hearing Accessible, Tub)

Signature Double Room, 2 Queen Beds, City View

Signature Room, 2 Queen Beds, City View (Mobility Hearing Access, Roll-In Shower)

Executive Room, 1 King Bed, Bay View

Studio, 1 King Bed with Sofa Bed, Corner

Signature Room, 1 King Bed, City View (Mobility Hearing Access, Roll-In Shower)

Executive Room, 2 Queen Beds, Bay View

Guest reviews of The Jay, Autograph Collection

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about The Jay, Autograph Collection

Prices for upcoming dates