Holiday Inn St. Louis - Downtown Conv Ctr
US$130
/ night
Avg. for September
Select dates to see prices and availability
US$130
/ night
Avg. for September
Monthly average prices
Nightly prices at Holiday Inn St. Louis - Downtown Conv Ctr average US$116 in the cheapest month (October) and US$155 in the most expensive month (March), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$119 |
| February | US$146 |
| March | US$155 |
| April | US$145 |
| May | US$121 |
| June | US$130 |
| July | US$140 |
| August | US$116 |
| September | US$130 |
| October | US$116 |
| November | US$149 |
| December | US$124 |
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A
M
J
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Sept · US$130
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Most expensive: March (~US$155)
Cheapest: October (~US$116)
About this property
Downtown St. Louis hotel with an indoor pool, business center, and excellent in-house restaurant.
Swimming pool
Fitness room/Gym
Business centre
Room service
Concierge
Tour desk
Location
811 North Ninth Street,Saint Louis,Missouri 63101,US, St. Louis, Missouri, United States of America
Room options
1 King Bed
2 Queen Beds
1 Queen Bed Suite Accessible
1 King Bed Accessible
1 Queen Bed Accessible
2 Queen Beds Accessible
1 King Bed
1 King Bed Suite Accessible
1 King Bed Suite
Guest reviews
7.4
Good
Based on 445 verified reviews
Who stays here?
Business
14%
Couple
26%
Family
41%
Group
15%
Solo
1%
What guests think
AI-generated summary based on recent guest reviews
Reviews of The Arch Convention Hotel highlight very friendly staff and a central, walkable location for events, but recurring frustrations with parking, nearby construction, and facility upkeep make stays feel uneven depending on timing and room assignment.
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What guests think
Reviews of The Arch Convention Hotel highlight very friendly staff and a central, walkable location for events, but recurring frustrations with parking, nearby construction, and facility upkeep make stays feel uneven depending on timing and room assignment.
Room quality varies, with reports of broken TVs and fixtures, unreliable HVAC, sticking doors, and noise near elevators, though some guests received spacious rooms and comfortable beds. Cleanliness and upkeep are inconsistent, ranging from clean stays to complaints about dirty bathrooms, lingering marijuana odor, leaks, and occasional pests. Facilities and dining draw mixed feedback: pools can be cold or closed, elevators and ice machines sometimes fail, and breakfast or restaurant service ranges from very good to limited or unexpectedly unavailable. Overall, expect an uneven experience that can vary notably by date and room.
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AI-generated summary based on recent guest reviews
Facilities
Parking is frequently off site, limited, paid, and affected by nearby construction. Guests also report cold or dirty or closed pools, slow or out of service elevators, and multiple broken ice machines; bar offerings can be limited.
Related guest reviews
6
Kadijah
12 Jul 2024
·
Stayed 2 nights
Place in a good area over all, some construction being done in the area. But it is easy to walk to other areas for dining and bars. Bar in hotel had VERY LIMITED SELECTIONS. Not sure if the bar tender was being rude or the bar was low on ingredients . They had no tequila brands and no lemons. Bar tender was rude as well when we asked about limited selections
Place in a good area over all, some construction being done in the area. But it is easy to walk to other areas for dining and bars. Bar in hotel had VERY LIMITED SELECTIONS. Not sure if the bar tender was being rude or the bar was low on ingredients . They had no tequila brands and no lemons. Bar tender was rude as well when we asked about limited selections
6
Deanna
22 Sept 2024
·
Stayed 3 nights
It was ok. They needed to take the money we paid and fix things. Shower, tv, hairdryer and very humid in the room. Also add FREE breakfast please. Be nice if the had parking garage. Also ice machines were broken on half of the floors.
It was ok. They needed to take the money we paid and fix things. Shower, tv, hairdryer and very humid in the room. Also add FREE breakfast please. Be nice if the had parking garage. Also ice machines were broken on half of the floors.
8
Deb
13 Jun 2024
·
Stayed 1 night
Ice machine was broke on our floor and the pool didn’t look clean.
Ice machine was broke on our floor and the pool didn’t look clean.
10
Renee
16 Sept 2024
·
Stayed 2 nights
Pool water was extremely cold , although the kids had fun the temperature made it hard to enjoy especially since it was indoor. Parking really was a headache and all the construction/ renovation. Bathroom in room could have been more cleaned. Only ice machine worked was 4th floor and the vending machines only had diet soda. The breakfast was good it’s just that my family thought that it would look like the pictures they have on the website. It wasn’t so that was disappointing but Overall my family and I loved the room/ stay 🙂 & front desk women was nice.
Pool water was extremely cold , although the kids had fun the temperature made it hard to enjoy especially since it was indoor. Parking really was a headache and all the construction/ renovation. Bathroom in room could have been more cleaned. Only ice machine worked was 4th floor and the vending machines only had diet soda. The breakfast was good it’s just that my family thought that it would look like the pictures they have on the website. It wasn’t so that was disappointing but Overall my family and I loved the room/ stay 🙂 & front desk women was nice.
8
Stacey
20 Oct 2024
·
Stayed 1 night
The staff was all very nice! Our bathtub dripped allllll night, the stopper for the bathtub also did not work. The air unit also could not be adjusted. The pool was FREEZING, our kids couldn't enjoy it at all as they turned blue after being in it for about 10 minutes. The parking for this hotel is also not ideal. My husband did not feel safe walking the block to park at night downtown as there was glass shattered on the ground from noticeable break-ins. He stated that a woman alone should not stay there with the parking situation, which I guess you could use the Valet! Just not a very safe enviroment.
The staff was all very nice! Our bathtub dripped allllll night, the stopper for the bathtub also did not work. The air unit also could not be adjusted. The pool was FREEZING, our kids couldn't enjoy it at all as they turned blue after being in it for about 10 minutes. The parking for this hotel is also not ideal. My husband did not feel safe walking the block to park at night downtown as there was glass shattered on the ground from noticeable break-ins. He stated that a woman alone should not stay there with the parking situation, which I guess you could use the Valet! Just not a very safe enviroment.
6
Sherri
4 Aug 2024
·
Stayed 2 nights
Construction around the building limited parking so if you weren’t lucky enough to snag one of the few free spots you had to pay to park. Elevators took forever and there was three of them!! Cleaning staff was super friendly in the hall! Pool was super cold and a lot of things floating around inside. Would stay again but not until the parking is under control!
Construction around the building limited parking so if you weren’t lucky enough to snag one of the few free spots you had to pay to park. Elevators took forever and there was three of them!! Cleaning staff was super friendly in the hall! Pool was super cold and a lot of things floating around inside. Would stay again but not until the parking is under control!
6
Kim
15 Feb 2025
·
Stayed 1 night
Thia hotel needs some maintenance done. Out of 3 elevators, only 1 worked and it actually quit for several hours! Parking was also horri ble. They also need to enforce the NO SMOKING in this hotel!! It Reeked of marijuana. Real nice guys for all the families there with their kids for a Monster Truck show.
Thia hotel needs some maintenance done. Out of 3 elevators, only 1 worked and it actually quit for several hours! Parking was also horri ble. They also need to enforce the NO SMOKING in this hotel!! It Reeked of marijuana. Real nice guys for all the families there with their kids for a Monster Truck show.
4
John
13 Apr 2025
·
Stayed 2 nights
The hotel did not have any ice makers on any floor that worked. At checkout, I mentioned this fact, and they said they had ice at the desk. No one told us this until checkout. Lot of help that was. There was no parking which was not mentioned. I had to park in a garage 3 1/2 blocks away. This was in a dark, desolate area. Walking back to the hotel after dark by myself was not ideal. The girl that checked us in was not friendly. I could barely hear her and she was not helpful. The pool area had no towels on both days we were there. The door to our room 231 did not shut good and was hard to open and close. You had to shove it with your shoulder. I was very disappointed with this hotel for the money that was charged. I will never stay there again.
The hotel did not have any ice makers on any floor that worked. At checkout, I mentioned this fact, and they said they had ice at the desk. No one told us this until checkout. Lot of help that was. There was no parking which was not mentioned. I had to park in a garage 3 1/2 blocks away. This was in a dark, desolate area. Walking back to the hotel after dark by myself was not ideal. The girl that checked us in was not friendly. I could barely hear her and she was not helpful. The pool area had no towels on both days we were there. The door to our room 231 did not shut good and was hard to open and close. You had to shove it with your shoulder. I was very disappointed with this hotel for the money that was charged. I will never stay there again.
6
Leroy
9 Jul 2024
·
Stayed 2 nights
There was a dead roach in my room. Elevators took too long. No on-site parking. The only v in the room was spotty.
There was a dead roach in my room. Elevators took too long. No on-site parking. The only v in the room was spotty.
8
Angel
25 Oct 2024
·
Stayed 1 night
The indoor pool was amazing, breakfast service was great and rooms were super clean. However check in was at 3 and our room wasn’t ready until almost 7, I understand delays but they couldn’t give an ETA and when I asked if they could call me when the room was ready they never did I finally had to call back and ask what was the status and then they finally said it was ready. Lack of communication was very frustrating but other than that staff was super friendly and overall good location :)
The indoor pool was amazing, breakfast service was great and rooms were super clean. However check in was at 3 and our room wasn’t ready until almost 7, I understand delays but they couldn’t give an ETA and when I asked if they could call me when the room was ready they never did I finally had to call back and ask what was the status and then they finally said it was ready. Lack of communication was very frustrating but other than that staff was super friendly and overall good location :)
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is inconsistent: several reviews cite dirty bathrooms, stains, leaks, odors including marijuana, and occasional pests, while others found spaces clean. Hallway trash or clutter was noted at times.
Related guest reviews
10
Howard C
11 Feb 2025
·
Stayed 3 nights
Nice place to stay. Friendly and helpful staff. Clean and comfortable. We have no complaints.
Nice place to stay. Friendly and helpful staff. Clean and comfortable. We have no complaints.
2
Amy
29 Sept 2024
·
Stayed 1 night
The site stated parking available. There was no parking on site. You had to go pay for parking in a city lot that was in a bad part of town. I observed guests removing the license plates from their cars so they wouldn’t get stolen. Check in process was not easy from getting to the front door to checking in. Only one person was behind the counter.After getting up to the room, there was only two sets of bath towels when I made a reservation for four people to be in the room. They advised they were having a shortage and were limiting the number of towels in the room. The carpet was filthy. It did not provide a safe and clean atmosphere. Will never stay there again. Ended up leaving and not staying at all. The pool water was also extremely cloudy that you couldn’t even see past the first step going into the water.
The site stated parking available. There was no parking on site. You had to go pay for parking in a city lot that was in a bad part of town. I observed guests removing the license plates from their cars so they wouldn’t get stolen. Check in process was not easy from getting to the front door to checking in. Only one person was behind the counter.After getting up to the room, there was only two sets of bath towels when I made a reservation for four people to be in the room. They advised they were having a shortage and were limiting the number of towels in the room. The carpet was filthy. It did not provide a safe and clean atmosphere. Will never stay there again. Ended up leaving and not staying at all. The pool water was also extremely cloudy that you couldn’t even see past the first step going into the water.
4
Shamarie
14 Jan 2025
·
Stayed 1 night
I would NOT recommend this hotel to anyone. Bath tub was visible dirty, laminate countertop broken, door to room was broken, key card didn’t work.
I would NOT recommend this hotel to anyone. Bath tub was visible dirty, laminate countertop broken, door to room was broken, key card didn’t work.
4
Michelle
28 Mar 2023
·
Stayed 2 nights
I have stayed in better hotels for much less money. The hotel overall is in need of a deep deep clean! Upon checking in garbage cans by the front door overflowing - the room had a dirty deeply stained chair that smelled air conditioning in room didnt work - never got fixed after calling the front desk - it was 78 degrees just miserable peeling paint in the bathroom dirty stained carpets
I have stayed in better hotels for much less money. The hotel overall is in need of a deep deep clean! Upon checking in garbage cans by the front door overflowing - the room had a dirty deeply stained chair that smelled air conditioning in room didnt work - never got fixed after calling the front desk - it was 78 degrees just miserable peeling paint in the bathroom dirty stained carpets
2
Carlos
30 Oct 2024
·
Stayed 1 night
The sink wouldnt drain ,the toilet almost over flows every flush,the T.V had spots on it...stains all around the room,the A.C didnt work!
The sink wouldnt drain ,the toilet almost over flows every flush,the T.V had spots on it...stains all around the room,the A.C didnt work!
2
LaToya
20 Aug 2023
·
Stayed 1 night
It was horrible and i would like my money back. It was my daughter's sweet 16 and ahe sad this hotel ruined it. There were bugs in the room. The room did not have a shower Curtain in it. The fridge didnt get cold. Man it was horrible. I will never stay here again. I want a full refund for the roaches.
It was horrible and i would like my money back. It was my daughter's sweet 16 and ahe sad this hotel ruined it. There were bugs in the room. The room did not have a shower Curtain in it. The fridge didnt get cold. Man it was horrible. I will never stay here again. I want a full refund for the roaches.
6
Amelia
23 Jan 2023
·
Stayed 1 night
The main areas of the property were nice. The room its self was nice. The bathroom on the other hand was not the best. The tub was painted and peeling, there were handprints on the ceiling, there was mold on the bottom of the shower curtain. The beds were nice the room was large. The main door did not work properly and you had to lift quite hard to close it.
The main areas of the property were nice. The room its self was nice. The bathroom on the other hand was not the best. The tub was painted and peeling, there were handprints on the ceiling, there was mold on the bottom of the shower curtain. The beds were nice the room was large. The main door did not work properly and you had to lift quite hard to close it.
2
Mahogany
17 Feb 2025
·
Stayed 2 nights
Cleanliness was very well . But the parking was out of control coming from miles away I wasn’t expecting to have to park my vehicle miles away . They was no breakfast as stated and it was an additional $50 hold on my card check out days ago still haven’t received my refund . On top of the weed smell was very loud and uncomfortable.
Cleanliness was very well . But the parking was out of control coming from miles away I wasn’t expecting to have to park my vehicle miles away . They was no breakfast as stated and it was an additional $50 hold on my card check out days ago still haven’t received my refund . On top of the weed smell was very loud and uncomfortable.
6
Jasmine
18 Mar 2023
·
Stayed 2 nights
Hallways and room has a strong odor, our room had a water leak in the tub that you could hear all day/night .
Hallways and room has a strong odor, our room had a water leak in the tub that you could hear all day/night .
4
Jennifer
20 Oct 2024
·
Stayed 1 night
The bartender was awesome. The towels in the room were dirty and the room was freezing with no way to change temp. It was difficult to get there but they did have construction around them.
The bartender was awesome. The towels in the room were dirty and the room was freezing with no way to change temp. It was difficult to get there but they did have construction around them.
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AI-generated summary based on recent guest reviews
Rooms
Rooms range from spacious and comfortable to worn, with recurring maintenance problems such as faulty HVAC, broken TVs and fixtures, sticking doors, plumbing issues, and noise near elevators or the pool.
Related guest reviews
8
Ashley
29 Jan 2024
·
Stayed 1 night
Overall, the hotel was a pleasant stay; however, there was so much noise throughout the night. Our room was near the elevator, and it is very apparent that they need serviced/replaced. I felt slightly unsafe due to our door having issues closing. With some updates, the hotel would be excellent.
Overall, the hotel was a pleasant stay; however, there was so much noise throughout the night. Our room was near the elevator, and it is very apparent that they need serviced/replaced. I felt slightly unsafe due to our door having issues closing. With some updates, the hotel would be excellent.
6
Carlos
2 Aug 2024
·
Stayed 2 nights
Staff was very welcoming and courteous. Check-in was quick and took less than 5 minutes. Only issue was my TV did not turn on.
Staff was very welcoming and courteous. Check-in was quick and took less than 5 minutes. Only issue was my TV did not turn on.
6
Michellle
22 Aug 2023
·
Light by the head board was broken in the room just dangling , tv screen was broken still worked but you could see the led lights through the picture. Ice machines did not work on the first 2 floors. No ac in the restaurant. Room had a smell to it I had to buy air freshener. Staff was nice and pleasant. Property needs some up keep
Light by the head board was broken in the room just dangling , tv screen was broken still worked but you could see the led lights through the picture. Ice machines did not work on the first 2 floors. No ac in the restaurant. Room had a smell to it I had to buy air freshener. Staff was nice and pleasant. Property needs some up keep
6
Candy
12 Aug 2024
·
Stayed 2 nights
We had so many small issues with our room, that we cannot just ignore them. Toilet handle broken, telephone broken, bath tap very difficult to turn on, no hair dryer, cupboard door almost falling off, stained bedding, only 5 tissues in the box.. the saving grace is that the staff were truly amazing, and the location is fantastic. Perhaps we were just unlucky with our room, but overall it could use a little TLC.
We had so many small issues with our room, that we cannot just ignore them. Toilet handle broken, telephone broken, bath tap very difficult to turn on, no hair dryer, cupboard door almost falling off, stained bedding, only 5 tissues in the box.. the saving grace is that the staff were truly amazing, and the location is fantastic. Perhaps we were just unlucky with our room, but overall it could use a little TLC.
2
Carlos
30 Oct 2024
·
Stayed 1 night
The sink wouldnt drain ,the toilet almost over flows every flush,the T.V had spots on it...stains all around the room,the A.C didnt work!
The sink wouldnt drain ,the toilet almost over flows every flush,the T.V had spots on it...stains all around the room,the A.C didnt work!
4
Scott
13 Jul 2024
·
Stayed 1 night
No Ac after switching several rooms!
No Ac after switching several rooms!
10
Jill
21 Jun 2023
·
Stayed 1 night
Very nice . Rooms are huge and the lobby and pool area are very nice.
Very nice . Rooms are huge and the lobby and pool area are very nice.
4
Cathi
20 Aug 2024
·
Stayed 1 night
The tub and sink were falling apart. Limited linen one wash cloth. One plug in around the whole room.
The tub and sink were falling apart. Limited linen one wash cloth. One plug in around the whole room.
6
Heather
5 Mar 2025
·
Stayed 1 night
We had to get our room changed. The first room had a toilet that would not stop running and it wouldnt drip below 76 degrees. The lady at the front dest until 11pm was so nice and helpful. The second room was huge and much better!
We had to get our room changed. The first room had a toilet that would not stop running and it wouldnt drip below 76 degrees. The lady at the front dest until 11pm was so nice and helpful. The second room was huge and much better!
8
Christine
29 Sept 2024
·
Stayed 1 night
TV had spots burned into it so it was annoying but not enough to go through the hassle of changing rooms.
TV had spots burned into it so it was annoying but not enough to go through the hassle of changing rooms.
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AI-generated summary based on recent guest reviews
Service
Staff are often friendly and helpful with standout front desk service. However, event days bring long check in lines, rooms not ready at or after check in, and occasional rude or slow responses to issues.
Related guest reviews
4
Michelle
8 Jul 2023
·
Stayed 1 night
Checkin was terrible. We arrived to a huge line waiting an hour after checkin was available. Was told at desk rooms were not ready. Took our number and never called. Checked in at midnight and hotel overbooked so we got a king bed. Hotel is nice, desk staff so-so and breakfast room staff awesome.
Checkin was terrible. We arrived to a huge line waiting an hour after checkin was available. Was told at desk rooms were not ready. Took our number and never called. Checked in at midnight and hotel overbooked so we got a king bed. Hotel is nice, desk staff so-so and breakfast room staff awesome.
6
Stephanie
8 Jul 2023
·
Stayed 1 night
They were not prepared for check in for the Morgan Wallen concert .. we waited in line for 2 hours to check in .. they had 2-3 people working.. this was 4 when we got there .. girl checking me in was sooooooo rude .. told me the rooms weren’t ready and there MAY be one for us after the concert .. I said May ?? I had this reservation for 3 months .. she then looked the other direction & wouldn’t look or talk to me .. yes it upset me .. not to sound you know bad but she wasn’t the MW kind so she was over us all .. now to bartender at the bar there .. he was fantastic and let me say we were feeling very well by the time we got through the line .. the room was fine .. not sure they even changed the sheets but I was so tired I didn’t even care .. but hotel was nice
They were not prepared for check in for the Morgan Wallen concert .. we waited in line for 2 hours to check in .. they had 2-3 people working.. this was 4 when we got there .. girl checking me in was sooooooo rude .. told me the rooms weren’t ready and there MAY be one for us after the concert .. I said May ?? I had this reservation for 3 months .. she then looked the other direction & wouldn’t look or talk to me .. yes it upset me .. not to sound you know bad but she wasn’t the MW kind so she was over us all .. now to bartender at the bar there .. he was fantastic and let me say we were feeling very well by the time we got through the line .. the room was fine .. not sure they even changed the sheets but I was so tired I didn’t even care .. but hotel was nice
10
Keith
26 Jan 2025
·
Stayed 2 nights
The experience was great cuddos to Willie his customer service was woenderful
The experience was great cuddos to Willie his customer service was woenderful
10
Rashae
28 Feb 2025
·
Stayed 1 night
This was a great area to stay. It was quiet in our room and we were able to walk to several of our destinations. Lashona at the front desk was wonderful. They gave a recommendation for breakfast, it the place was so amazing!
This was a great area to stay. It was quiet in our room and we were able to walk to several of our destinations. Lashona at the front desk was wonderful. They gave a recommendation for breakfast, it the place was so amazing!
8
Terry
29 Nov 2023
·
Stayed 1 night
Jesse at the front desk was amazing and displayed generous hospitality. He went above and beyond my needs allowing for an amazing stay
Jesse at the front desk was amazing and displayed generous hospitality. He went above and beyond my needs allowing for an amazing stay
10
Elizabeth
7 Oct 2024
·
Stayed 2 nights
The front desk is as amazing! Once of the clerks even let us borrow her charging block because we had lost ours! Management had brownies and strawberries made for my friend and I for our birthdays!! Overall an amazing experience and would be glad to stay again at this hotel!!
The front desk is as amazing! Once of the clerks even let us borrow her charging block because we had lost ours! Management had brownies and strawberries made for my friend and I for our birthdays!! Overall an amazing experience and would be glad to stay again at this hotel!!
2
justin
10 Jul 2023
·
Stayed 1 night
We showed up to the hotel at check-in time, and there were literally over 100 people standing in line to get checked in…. Staff said that the rooms were not clean yet.. We were going to a concert, and needed our room to get cleaned up and changed.. We never got to check in until after the concert.. My fiancé had to get ready in the public bathroom, by the lobby…. It was very irritating that i paid so much for a hotel room, and we couldn’t even check in before the concert…. Kind of ridiculous
We showed up to the hotel at check-in time, and there were literally over 100 people standing in line to get checked in…. Staff said that the rooms were not clean yet.. We were going to a concert, and needed our room to get cleaned up and changed.. We never got to check in until after the concert.. My fiancé had to get ready in the public bathroom, by the lobby…. It was very irritating that i paid so much for a hotel room, and we couldn’t even check in before the concert…. Kind of ridiculous
6
Joanne
25 Aug 2024
·
Stayed 2 nights
The staff here were really nice!! Greg is the man!
The staff here were really nice!! Greg is the man!
8
Angel
25 Oct 2024
·
Stayed 1 night
The indoor pool was amazing, breakfast service was great and rooms were super clean. However check in was at 3 and our room wasn’t ready until almost 7, I understand delays but they couldn’t give an ETA and when I asked if they could call me when the room was ready they never did I finally had to call back and ask what was the status and then they finally said it was ready. Lack of communication was very frustrating but other than that staff was super friendly and overall good location :)
The indoor pool was amazing, breakfast service was great and rooms were super clean. However check in was at 3 and our room wasn’t ready until almost 7, I understand delays but they couldn’t give an ETA and when I asked if they could call me when the room was ready they never did I finally had to call back and ask what was the status and then they finally said it was ready. Lack of communication was very frustrating but other than that staff was super friendly and overall good location :)
2
Matthew
10 Nov 2024
·
Stayed 1 night
Stayed 1 night and the shower had no water pressure to even take a shower. Once in bed for the night during the quiet hours the room next door woke up with loud music and partying with drinking and recreational smoking. Took service desk about an hour and a half to resolve the situation.
Stayed 1 night and the shower had no water pressure to even take a shower. Once in bed for the night during the quiet hours the room next door woke up with loud music and partying with drinking and recreational smoking. Took service desk about an hour and a half to resolve the situation.
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AI-generated summary based on recent guest reviews
Location
Central for events like the Dome and Enterprise Center, with some attractions walkable. Construction and the surrounding area can feel confusing or less safe to walk, especially at night.
Related guest reviews
8
Marc
28 Sept 2023
·
Stayed 5 nights
Lots of construction in the area
Lots of construction in the area
10
Kerry
12 Aug 2024
·
Stayed 1 night
Very close to the Dome.
Very close to the Dome.
8
Beth
4 Nov 2024
·
Stayed 1 night
This place was awesome.It was like a half mile or maybe eight blocks from the enterprise center where we're going to our concert
This place was awesome.It was like a half mile or maybe eight blocks from the enterprise center where we're going to our concert
10
Alex
2 Sept 2024
·
Stayed 2 nights
nice area
nice area
8
John
20 Jun 2023
·
Stayed 1 night
Decent property construction on the roads all around the property hard to get in and out of.
Decent property construction on the roads all around the property hard to get in and out of.
6
Laura
27 Mar 2024
·
Stayed 1 night
Hotel was fine. Since parking is limited, we wanted to find convenient dining. There wasn't much within walking distance and open after 7.
Hotel was fine. Since parking is limited, we wanted to find convenient dining. There wasn't much within walking distance and open after 7.
8
Tom
29 Sept 2024
·
Stayed 1 night
Construction and not many walkable food choices
Construction and not many walkable food choices
10
Laurance
9 Jan 2025
·
Stayed 1 night
Great location
Great location
10
Tiana
26 Oct 2024
·
Stayed 1 night
Great! They had construction going on but it didn’t matter to me & my homegirl much. We came from Chicago for a concert! Great location near other restaurants and shops.
Great! They had construction going on but it didn’t matter to me & my homegirl much. We came from Chicago for a concert! Great location near other restaurants and shops.
8
Donna
14 Jul 2024
·
Stayed 2 nights
The staff was very friendly. There is construction going on and it was not convenient to walk to restaurants and other locations. We found out that some of the places we wanted to walk to we had to go through some unsafe areas and we were not told this.
The staff was very friendly. There is construction going on and it was not convenient to walk to restaurants and other locations. We found out that some of the places we wanted to walk to we had to go through some unsafe areas and we were not told this.
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AI-generated summary based on recent guest reviews
Dining
Breakfast and on site dining are inconsistent: some enjoyed a good buffet, but many found limited or closed service, cold food, or were charged extra when expecting it included. At times breakfast was unavailable due to kitchen issues; bar options can be limited.
Related guest reviews
8
Thomas
15 Dec 2024
·
Stayed 1 night
The stay was great only down side was the construction that's going on. Breakfast was good also.
The stay was great only down side was the construction that's going on. Breakfast was good also.
6
Sherri
7 Mar 2025
·
Stayed 1 night
Paid for breakfast to be told they didn’t actually have it
Paid for breakfast to be told they didn’t actually have it
4
Temeka
31 Jul 2024
·
Stayed 1 night
We went on a family in town getaway and gave them a chance FAILED.. the front desk people were very friendly BUT our room smelled of urine the pool was dirty AND then we paid for breakfast OMG WORST EVER we could’ve went out to eat no turkey products only pork not a fresh fruit in sight no juice machine just some milk on ice and a man pouring water out of a pitcher…I am not pleased with my experience especially when I wasted my points
We went on a family in town getaway and gave them a chance FAILED.. the front desk people were very friendly BUT our room smelled of urine the pool was dirty AND then we paid for breakfast OMG WORST EVER we could’ve went out to eat no turkey products only pork not a fresh fruit in sight no juice machine just some milk on ice and a man pouring water out of a pitcher…I am not pleased with my experience especially when I wasted my points
6
Hannah
19 Jan 2025
·
Stayed 1 night
Everyone that works there was amazing and very nice. The parking is absolutely horrendous. There’s no on site parking and the parking lots they suggest is very small. We also ate at the restaurant that was out of a lot of of items but the burger was delicious. The room was dated but the pillows and bed were both pretty comfy. The breakfast they offer is a total joke and half of it it was out or cold. But the staff were definitely working hard and very nice.
Everyone that works there was amazing and very nice. The parking is absolutely horrendous. There’s no on site parking and the parking lots they suggest is very small. We also ate at the restaurant that was out of a lot of of items but the burger was delicious. The room was dated but the pillows and bed were both pretty comfy. The breakfast they offer is a total joke and half of it it was out or cold. But the staff were definitely working hard and very nice.
4
Richard R.
15 Oct 2024
·
Stayed 4 nights
Staff, for the most part, the staff was welcoming, friendly, and professional. Restaurant was terribly limited in food choices at breakfast and dinner - no luinch service. Lounge and food services closed prior to published times and both closed too early in the evening.
Staff, for the most part, the staff was welcoming, friendly, and professional. Restaurant was terribly limited in food choices at breakfast and dinner - no luinch service. Lounge and food services closed prior to published times and both closed too early in the evening.
2
ISMAIL
30 Jun 2024
·
Stayed 1 night
Breakfast one of the bad ever seen in hotel service.
Breakfast one of the bad ever seen in hotel service.
10
Kim
23 Jan 2023
·
Stayed 1 night
Great hotel. Wonderful cheap buffet breakfast. Close walk to the Americas Dome for events we attend.
Great hotel. Wonderful cheap buffet breakfast. Close walk to the Americas Dome for events we attend.
4
Robert
26 Feb 2025
·
Stayed 1 night
Shower leaking from ceiling above. Water puddle under carpet by bed. Said they offered breakfast then did not. Kitchen under repair? No usb charge in room? Worst experience I’ve had ever.
Shower leaking from ceiling above. Water puddle under carpet by bed. Said they offered breakfast then did not. Kitchen under repair? No usb charge in room? Worst experience I’ve had ever.
10
Linsay
26 Dec 2024
·
Stayed 1 night
My room was nice and the breakfast buffet was really good. Fresh and hot
My room was nice and the breakfast buffet was really good. Fresh and hot
4
Robert
26 Feb 2025
·
Stayed 1 night
Shower had wall leak bubbling behind paint Floor on Bathroom side was soaked? It would soak my socks in seconds? Phone in room did not work? Odd? Surprised they would rent in this shape? Also no breakfast as advertised? Said kitchen is under repair? Sad. Misrepresentation of their room offer. I booked 2 nights. Bait and switch deal! NG!
Shower had wall leak bubbling behind paint Floor on Bathroom side was soaked? It would soak my socks in seconds? Phone in room did not work? Odd? Surprised they would rent in this shape? Also no breakfast as advertised? Said kitchen is under repair? Sad. Misrepresentation of their room offer. I booked 2 nights. Bait and switch deal! NG!
Was this helpful?
AI-generated summary based on recent guest reviews
4
Rey
29 Apr 2025
·
Stayed 1 night
The bed has bed bugs
The bed has bed bugs
8
Anthony E
28 Apr 2025
·
Stayed 2 nights
Had to call maintenance to fix the shower and then it water would not cut off after they left. Notified front desk but maintenance never came back
Had to call maintenance to fix the shower and then it water would not cut off after they left. Notified front desk but maintenance never came back
2
Brittini
27 Apr 2025
·
Stayed 2 nights
Only one working elevator , no accessible parking, no complimentary breakfast, tv was broken in the first room. Was given the run around about another room. Don’t understand why this is have this many stars I would give a half start not even a whole 1 star horrible !
Only one working elevator , no accessible parking, no complimentary breakfast, tv was broken in the first room. Was given the run around about another room. Don’t understand why this is have this many stars I would give a half start not even a whole 1 star horrible !
8
Michael
14 Apr 2025
·
Stayed 3 nights
Worked out great for me and my buddies. Traveled there to see the Final Four on Ice.
Worked out great for me and my buddies. Traveled there to see the Final Four on Ice.
4
John
13 Apr 2025
·
Stayed 2 nights
The hotel did not have any ice makers on any floor that worked. At checkout, I mentioned this fact, and they said they had ice at the desk. No one told us this until checkout. Lot of help that was. There was no parking which was not mentioned. I had to park in a garage 3 1/2 blocks away. This was in a dark, desolate area. Walking back to the hotel after dark by myself was not ideal. The girl that checked us in was not friendly. I could barely hear her and she was not helpful. The pool area had no towels on both days we were there. The door to our room 231 did not shut good and was hard to open and close. You had to shove it with your shoulder. I was very disappointed with this hotel for the money that was charged. I will never stay there again.
The hotel did not have any ice makers on any floor that worked. At checkout, I mentioned this fact, and they said they had ice at the desk. No one told us this until checkout. Lot of help that was. There was no parking which was not mentioned. I had to park in a garage 3 1/2 blocks away. This was in a dark, desolate area. Walking back to the hotel after dark by myself was not ideal. The girl that checked us in was not friendly. I could barely hear her and she was not helpful. The pool area had no towels on both days we were there. The door to our room 231 did not shut good and was hard to open and close. You had to shove it with your shoulder. I was very disappointed with this hotel for the money that was charged. I will never stay there again.
Property policies
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Check-in from 16:00
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Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-16: 118.89945642589569USD
- 2026-09-17: 121.44660968710328USD
- 2026-09-18: 138.5567082374573USD
- 2026-09-19: 142.9415944640503USD
- 2026-09-20: 117.07504512610626USD
- 2026-09-21: 114.99812651590729USD
- 2026-09-22: 116.00096503601074USD
- 2026-09-23: 249.18726406449892USD
- 2026-09-24: 254.50051535783388USD
- 2026-09-25: 127.74463949103547USD
- 2026-09-26: 136.49309377587127USD
- 2026-09-27: 117.14761798680878USD
- 2026-09-28: 112.9990884122696USD
- 2026-09-29: 126.82035588134003USD
- 2026-09-30: 122.83304386013795USD
- 2026-10-01: 109.73210976731873USD
- 2026-10-02: 124.45226997917939USD
- 2026-10-03: 132.1165456332016USD
- 2026-10-04: 122.32188077827455USD
- 2026-10-05: 110.69912605712128USD
- 2026-10-06: 113.92337202196504USD
- 2026-10-07: 109.73210976731873USD
- 2026-10-08: 109.73210976731873USD
- 2026-10-09: 124.45226997917939USD
- 2026-10-10: 127.89511037528229USD
- 2026-10-11: 112.40850332933807USD
- 2026-10-12: 113.92337202196504USD
- 2026-10-13: 117.20136009075165USD
- 2026-10-14: 109.73210976731873USD
- 2026-10-15: 119.1850971097107USD
- 2026-10-16: 137.27005079977417USD
- 2026-10-17: 144.01633144100953USD
- 2026-10-18: 122.32188077827455USD
- 2026-10-19: 114.99812651590729USD
- 2026-10-20: 109.73210976731873USD
- 2026-10-21: 118.85033880547333USD
- 2026-10-22: 110.69912605712128USD
- 2026-10-23: 187.00628347792053USD
- 2026-10-24: 187.00628347792053USD
- 2026-10-25: 110.69912605712128USD
- 2026-10-26: 121.4043937579956USD
- 2026-10-27: 110.69912605712128USD
- 2026-10-28: 116.77982265257263USD
- 2026-10-29: 118.85033880547333USD
- 2026-10-30: 134.1870705445938USD
- 2026-10-31: 135.4641024001007USD
- 2026-11-01: 124.45226997917939USD
- 2026-11-02: 144.17754899434664USD
- 2026-11-03: 314.4627773565674USD
- 2026-11-04: 325.64887748318483USD
- 2026-11-05: 342.47894954278564USD
- 2026-11-06: 323.2844351134949USD
- 2026-11-07: 323.2844351134949USD
- 2026-11-08: 249.34172882087708USD
- 2026-11-09: 176.49015540133666USD
- 2026-11-10: 163.0627748127289USD
- 2026-11-11: 162.51724341015625USD
- 2026-11-12: 166.12516385435487USD
- 2026-11-13: 210.6722530639496USD
- 2026-11-14: 191.30528393670656USD
- 2026-11-15: 124.45226997917939USD
- 2026-11-16: 130.04460184618378USD
Popular amenities
Swimming pool
Fitness room/Gym
Business centre
Room service
Concierge
Tour desk
Services
Business centre
Concierge
Tour desk
Elevator/Lift
24-hour reception
Dry cleaning
Conference room(s)
Multilingual staff
Safe-deposit box
ATM/Cash machine
Porters
Meeting rooms
Laundry service
Photocopier
Luggage storage
Designated smoking area
Express check-in/check-out
Self laundry
General
Room service
Air conditioned
Refrigerator
In room movies
Connecting rooms
Coffee/Tea maker
Microwave
Hair dryer
TV
DVD player
Vending machines
Activities
Fitness room/Gym
Swimming pool
Pool indoor
Internet
Free wi-fi