Name: Extended Stay America Suites - St Louis - Westport - Central
Address: 12161 Lackland Road, St. Louis, Missouri, United States of America, St. Louis, Missouri, US
Price range: US$84–US$100 per night
Rating: 7.65

What guests think

Reviews of Extended Stay America Suites - St Louis - Westport - Central portray a basic budget stay highlighted by friendly staff and some clean, spacious rooms, but overall experiences vary widely depending on expectations, timing, and the specific room assigned.

Multiple guests report pests (roaches, ants, possible bedbugs), lingering smoke or urine smells, and inconsistent housekeeping. Facilities feel limited, with a very sparse grab and go breakfast, no ice machines, worn or noisy elevators, and missing in room items unless requested, while front desk availability can be unreliable late at night. Location feedback is mixed: some found it quiet and car convenient, while others cited safety concerns and parking lot incidents. Expect a no frills, mixed quality stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Facilities are limited, with repeated mentions of no ice machines, worn or noisy elevators, some equipment out of order, and kitchenware or hair dryers available only by request. Parking can be tight during construction, and a few machines or carts were broken.

Related guest reviews

6

Mark

15 May 2024

·

Stayed 1 night

Property in poor condition. One elevator broken with permanent out of order sign affixed. No ice machine. Breakfast skimpy ( no yogurt, water, fresh coffee). Group of younger smokers hanging out at front door. Property needs some management attention.

6

Karen

19 May 2024

·

Stayed 1 night

The staff were very nice. Our room smelled like smoke. There wasn’t a hair dryer. The Fully furnished” kitchen was if you went downstairs and requested kitchen/dining ware.

6

Sarah

7 May 2024

·

Stayed 1 night

For a quick 1 night stay before surgery it was fine. However, one elevator didn’t work. The other elevator made noise like it was about to break down. The shower faucet was placed on backwards. We didn't think we had hot water at first. You had to turn it to cold for the hot.

6

Normand A

30 Jun 2025

·

Stayed 1 night

Hotel had no ice machines. No restroom 1st floor to use before check in Broken luggage carriers to unload luggage from car to room

8

Heather

23 Aug 2023

·

Construction around the building and not enough parking

6

Helga

3 Dec 2023

·

Stayed 2 nights

I’m surprised that there is no water foundation in the building. Also, vending machine isn’t working and it’s difficult to find someone at the front desk for questions.

6

Nichole A

12 Nov 2023

·

Stayed 1 night

The hotel was clean and serviceable. No frills. Was informed at registration that there was no ice machine. Room was clean but lacked coffee maker, hair blow dryer, and any glasses or plates. Strange for an extended stay hotel. Breakfast consisted of coffee, granola bars, and instant oat meal. Definitely not worth the price if the rate quoted. Yet it was clean and safe.

6

Kyle

10 Jun 2025

·

Stayed 2 nights

Stayed for 2 nights, i can’t complain for the price. the room is tad bit outdated, originally our room door would not lock when we left the room, we had it fixed while we where out, very helpful in that situation and overall, the elevators make some questionable noises and feels a bit off, nothing happened though, did make me question if it was safe. there’s no smoking in the building but i definitely smelled a few things while walking by some rooms,

2

Alicia

30 Jun 2025

·

Stayed 3 nights

We were not expecting a 5 star but, at $152 a night at least expected a normal but older hotel. Everything was really run down and worn out. The kitchen had no dishes 1 dishtowel & nothing else, they required you to go to the front desk and request Dishes, coffee pot, silverware, cookware etc,,and take them to your room (due to covid). They put out the Coffee, Cereal bars and muffin packets at 6 am, and no one checks on it until 8am. The hot water in the room was not working and when I was standing at the front desk to discuss it. The desk person was sitting in the chair behind me and made himself scarce, until his replacement showed up ..I did see him walking with a friend, when I went for a walk, because "the Newley renovated Gym" which consisted of a few cardio machines. They did not work due to the emergency keys missing and even the TV remote was missing, and that was one of their selling points..Newley renovated gym. We had to pay more to have a room with a double bed, and I could guess why they charge per bed, also you had to bring your towels to the front desk to have them exchanged. We would have left right away, if it was not for travel exhaustion.

6

Dallas

29 Jul 2023

·

Stayed 1 night

No ice machine. " Studio" queen is not a queen bed. No hair dryer. Not much for " grab n go" breakfast. All the staff was very nice, apologetic for the short comings. Probably won't stay there again.

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Cleanliness

Cleanliness is inconsistent: several reviews cite roaches, ants, or possible bedbugs, plus lingering smoke or urine odors and dirty floors or towels, while others found rooms very clean.

Related guest reviews

2

Jamil

27 Jun 2023

·

Stayed 3 nights

There were no housekeeping or maintenance services available. You could do better for less money. Horrible smell in floors and dirt bathrooms.

2

Tanner

21 Sept 2025

·

Stayed 1 night

A breakfast of make it yourself oatmeal, granola bars, and muffins isn’t really a breakfast. My wife woke up with bug bites all over after 1 night. The person at the front desk gave us a key card for the wrong room so we walked into someone random’s room. Might car was hit and dented in the parking lot. As well the location is quiet muy not really safe.

6

Cristeen

21 Jul 2024

·

Stayed 2 nights

Disappointed as 1st room smelled like pets and urine, 2nd room assigned was slightly better. Towels need to be thrown out, not washed again as they were dingy in both rooms.

2

lenina

29 May 2025

·

Stayed 1 night

There was bedbugs!

2

Scott

27 Jun 2023

·

Stayed 1 night

Front staff was very helpful but this was one of the dirtiest rooms I've ever stayed in. The floor was so bad it turned my socks black. Noise all night ;long made it difficult to sleep.

10

Leah

20 Jan 2025

·

Stayed 1 night

My partner and I have been traveling across the country and have stayed at many hotels/motels. This was by far the best stay yet for an affordable price. VERY clean room and common areas. Staff was helpful and kind.

8

Carla

21 Nov 2025

·

Stayed 1 night

We were shocked to see roaches came on kitchen cabinet and onto the counter after we fixed dinner in the room!

4

Daniel

31 Jul 2025

·

Stayed 14 nights

The room was suitable but the fridge would not cool down very well and the kitchen in general was really dated. There was black mold growing under the sink which we purchased spray to remove in order to store things. Where we were located, the internet was very poor. The wifi barely reached and we had to pay for the premium internet since we both work from home. We also left with bites on our legs, arms, and midsection. We looked and didn't see bed bugs but something definitely ate us alive. There was at least one night when no one was available at reception. We made numerous trips to the front desk and called many times with no answer. There was an altercation outside of our room where someone was threatened with a gun. It was frightening and resulted in 5 police officers. The hotel reacted quickly to this issue but it was very alarming. It also appears that there are a few people who live out of their car in the adjoining parking lot. I will not stay at this location in the future.

2

Myriah

14 Feb 2025

·

Stayed 2 nights

Smelled like cigarettes and dirty

6

Alexis

21 Mar 2025

·

Stayed 1 night

It didn’t feel safe, and I got bug bites

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Rooms

Rooms are dated and no frills; comfort varies from spacious, quiet layouts with comfy beds to worn mattresses, noisy HVAC, and weak Wi Fi in some areas. Some guests noted hallway or elevator noise.

Related guest reviews

6

Robert

28 Oct 2024

·

Stayed 1 night

The mattress was worn out, the room never cooled. The AC turned on for about 3 to 5 minutes, it was comfortable cool. Then turn off. It would turn back on with minutes because the room was warm. Temperature was set at 65°

6

Victoria

30 Sept 2025

·

Stayed 1 night

The front desk man when I got there was lovely, he was the sweetest older man. The only problems I had was the room keys never worked like at all even when they weren’t by electronics. Then I got locked out of my room at 1 am because the key cards wouldn’t work again. Having no night attendant is fine if the key cards would actually work though, it was a pain to call someone then they had to page the people to come down from another floor which she was fast and really nice thankfully. The whole hotel needs an update bad. The room was alright, the air conditioner made a horrible sound when turning on though, and the appliances seem so old. The bed was really uncomfortable also. Other then that it was a normal stay , usually do it once a year and I come back because of price ( even though it went up $40 from a few months ago ) and it’s nice and quiet. If hotel would get updated and the doors get updated and rooms then it would have been a very lovely stay.

8

Kim

19 Feb 2024

·

Stayed 3 nights

The hotel is a good deal for the money. Mostly quiet with some weekend night hallway noise but not bad. Staff was very friendly. Property was a bit outdated but everything worked. I would label it No Frills and Nothing Fancy

8

Maria

12 Jun 2024

·

Stayed 1 night

Clean room but outdated

8

Cory

3 Jun 2024

·

Stayed 2 nights

Little noisy but all in all, a fine place to stay

6

Rebecca

7 Aug 2025

·

Stayed 2 nights

The bed wasn't that comfortable. The elevators are what I worried about. The elevators weren't clean, and I was afraid I would get stuck in them because of the sound, and we were on the 4th floor.

10

AUDRA

2 Nov 2025

·

Stayed 1 night

The room was very clean and comfortable for me. The heat was great because it was chilly, lol. I didn't use it but I love the idea of having the room with the kitchenette.

10

Sean

23 Apr 2024

·

Stayed 1 night

We enjoyed our stay at the property. Our 4th floor room was very clean and very spacious. Bed was quite comfortable and the bath was very large. We will stay again in the future and recommend to others.

4

Daniel

31 Jul 2025

·

Stayed 14 nights

The room was suitable but the fridge would not cool down very well and the kitchen in general was really dated. There was black mold growing under the sink which we purchased spray to remove in order to store things. Where we were located, the internet was very poor. The wifi barely reached and we had to pay for the premium internet since we both work from home. We also left with bites on our legs, arms, and midsection. We looked and didn't see bed bugs but something definitely ate us alive. There was at least one night when no one was available at reception. We made numerous trips to the front desk and called many times with no answer. There was an altercation outside of our room where someone was threatened with a gun. It was frightening and resulted in 5 police officers. The hotel reacted quickly to this issue but it was very alarming. It also appears that there are a few people who live out of their car in the adjoining parking lot. I will not stay at this location in the future.

6

Dallas

29 Jul 2023

·

Stayed 1 night

No ice machine. " Studio" queen is not a queen bed. No hair dryer. Not much for " grab n go" breakfast. All the staff was very nice, apologetic for the short comings. Probably won't stay there again.

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Service

Staff are often praised as friendly and helpful, but guests frequently encounter long waits or no one at the desk late at night, plus occasional slow check in and key card problems.

Related guest reviews

6

Victoria

30 Sept 2025

·

Stayed 1 night

The front desk man when I got there was lovely, he was the sweetest older man. The only problems I had was the room keys never worked like at all even when they weren’t by electronics. Then I got locked out of my room at 1 am because the key cards wouldn’t work again. Having no night attendant is fine if the key cards would actually work though, it was a pain to call someone then they had to page the people to come down from another floor which she was fast and really nice thankfully. The whole hotel needs an update bad. The room was alright, the air conditioner made a horrible sound when turning on though, and the appliances seem so old. The bed was really uncomfortable also. Other then that it was a normal stay , usually do it once a year and I come back because of price ( even though it went up $40 from a few months ago ) and it’s nice and quiet. If hotel would get updated and the doors get updated and rooms then it would have been a very lovely stay.

10

Shirley

4 Aug 2025

·

Stayed 2 nights

Staff very friendly

10

Manuel

12 Aug 2024

·

Stayed 1 night

Fast check in , Rooms very clean and the staff is very friendly I would recommend this hotel

10

Peter

9 Feb 2025

·

Stayed 1 night

Great, helpful staff, that will check you in fast (important to me since I work overnight traveling between STL and KC and back for my job, and Im exhausted by the time I get a room. Also easy to extend your stay for a day or two if you decide to. Clean rooms - clean sheets, clean beds, clean bathrooms. Large fridge, microwave, pretty much a full kitchen if youre staying for weeks. One of the best options in the STL area.

2

Tony

22 Jul 2023

·

Stayed 2 nights

This property was very clean, and smelled great. My stay was great. My ONLY problem I had was after coming in at 2am and my card did not work to my door, and there was not a soul to help assist me. I called a officer to help, and he did the best he can. After deciding not to just sleep in my car, I decided to go to another hotel to stay because I was locked out of my paid hotel room. It was a very horrible inconvenience. Because of this, I will never return.

10

Charles

2 Nov 2024

·

Stayed 1 night

Front desk person was excellent. Very courteous and helpful

8

Henry D

12 May 2025

·

Stayed 2 nights

All was fine, except we arrived after 11:00 (11:06)pm and had to call for desk clerk. I had to call 3 times. After approximately 7-9 minutes someone finally arrived to .... slowly check us in.

2

Panayara Mohan

13 Mar 2025

·

Stayed 2 nights

No one was available at the lobby for checking in.

10

Summer

10 Jun 2025

·

Stayed 2 nights

Great customer service from Lisa, Abigail, and the owner Orlando who we met and talked to in person.

10

Robert

21 Aug 2023

·

Stayed 1 night

Staff was incredibly friendly and very professional

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Location

Car friendly location near shops or the airport for some, but several guests reported a sketchy feel and occasional parking lot incidents; others described it as quiet.

Related guest reviews

10

Florencio

8 Jan 2025

·

Stayed 2 nights

Close to my relatives house

10

Pauline

30 Apr 2023

·

Stayed 1 night

Just needed a place close to the airport

8

Kim

19 Feb 2024

·

Stayed 3 nights

The hotel is a good deal for the money. Mostly quiet with some weekend night hallway noise but not bad. Staff was very friendly. Property was a bit outdated but everything worked. I would label it No Frills and Nothing Fancy

8

Camron

17 May 2025

·

Stayed 5 nights

Staff were really friendly, room was nice but had some minor things like the bathroom door being tough to open and one of the bed wheels being snapped leading to a squeaky bed. Room 315. Area has easy access to nearby shops so long as you have a car. Good place.

10

Donavan

6 Aug 2025

·

Stayed 3 nights

Location

2

Tanner

21 Sept 2025

·

Stayed 1 night

A breakfast of make it yourself oatmeal, granola bars, and muffins isn’t really a breakfast. My wife woke up with bug bites all over after 1 night. The person at the front desk gave us a key card for the wrong room so we walked into someone random’s room. Might car was hit and dented in the parking lot. As well the location is quiet muy not really safe.

10

Thomas

27 Jul 2024

·

Stayed 1 night

Peaceful

8

Chris

7 Dec 2024

·

Stayed 1 night

Safe.

8

Kevin

24 Jan 2023

·

Stayed 1 night

The property is much cleaner than expected. Usually extended stays are run down - but this one was clean, safe, with an efficient staff.

6

Eric Lauren

3 Aug 2024

·

Stayed 7 nights

Facility is not in line with other properties. Area seemed to have a lot of sketchy people around.

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Dining

Breakfast is very limited—typically coffee, oatmeal packets, and granola bars or packaged muffins—and often disappoints those expecting a fuller meal. Many say it should not be advertised as breakfast included.

Related guest reviews

10

Jeremy

24 Mar 2024

·

Stayed 2 nights

Bring your own breakfast unless coffee and a muffin are good enough for you. Nice big room with a place to eat and cook.

8

DIANE

29 Jun 2023

·

Stayed 4 nights

Property fine. Breakfast too limited. Need keurig to make own coffee especially

8

deborah

29 Apr 2025

·

Stayed 1 night

The hotel and room were fine. But the "breakfast included" as Expedia called it, was just coffee and granola bars. Not cool when looking for a hotel with "breakfast included." But very friendly staff, and it was quiet.

4

RANDY

30 Aug 2024

·

Stayed 1 night

The room and carpet smelled like dog urine. The advertised FREE breakfast was only packaged muffins and coffee - nothing else. No juice, no other food...nothing.

8

mary

23 Aug 2025

·

Stayed 1 night

The breakfast was limited to oatmeal packets and granola bar. Many hotels have these available 24 hours. I wanted a place that had a breakfast because I had an early appointment. There was no protein, no milk, no juice, nothing cold, nothing hot, and no fruit. It should not be advertised as breakfast included.

6

Thomas

6 Oct 2024

·

Stayed 1 night

Breakfast, Luke warm coffee, and plain oatmeal.

8

Paul

13 Jun 2023

·

Stayed 2 nights

I don’t consider granola bars a breakfast. Coffee tasted great though!

4

Fila

22 Sept 2024

·

Stayed 1 night

Room had musty smell. Cabinets were greasy and falling apart. Shower nozzle on backwards hot was really the cold and vis versa. Breakfast was packaged muffins and oatmeal. Coffee was decent. Wouldn't stay again for sure.

8

Rebecca

9 Sept 2024

·

Stayed 1 night

Room was reasonably priced. I thought the room was spacious and seemed to be nicely cleaned, even the air vents had been cleaned. The staff was friendly and attentive. Improvement would be an ice machine in facility. Being quiet would have been inforced. I was woke up before 5 am from a man talking in the hallway, near the front desk. The continental breakfast was pretty bad. The single served muffins were very dry and tasted as if they were outdated. Fruit or yogurt would have been nice. The only drinks that I saw was coffee or hot chocolate. Juice or milk would be nice. In all honesty, the motel was clean, but I believe I will pay a little more next time for extras I'm use to. If these extras don't matter to you, then don’t hesitate to stay. One of the cleanest rooms I've been it, and that is why I gave this a 4 star.

6

Dallas

29 Jul 2023

·

Stayed 1 night

No ice machine. " Studio" queen is not a queen bed. No hair dryer. Not much for " grab n go" breakfast. All the staff was very nice, apologetic for the short comings. Probably won't stay there again.

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Month	Average price
January	US$81
February	US$84
March	US$92
April	US$93
May	US$94
June	US$96
July	US$91
August	US$91
September	US$86
October	US$83
November	US$85
December	US$82

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $93	16 $86	17 $87	18 $89	19 $100
20 $88	21 $87	22 $85	23 $90	24 $90	25 $100	26 $99
27 $90	28 $90	29 $90	30 $87

Su	Mo	Tu	We	Th	Fr	Sa
				1 $87	2 $86	3 $90
4 $89	5 $87	6 $87	7 $88	8 $86	9 $91	10 $89
11 $88	12 $87	13 $89	14 $87	15 $89	16 $98	17 $96
18 $88	19 $87	20 $89	21 $86	22 $87	23 $84	24 $86
25 $88	26 $90	27 $90	28 $85	29 $87	30 $85	31 $84

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Monthly average prices

About this property

Location

Room options

Studio, 2 Double Beds

Studio, 2 Queen Beds

Studio, 1 Queen Bed

Studio, 1 King Bed

Guest reviews

Good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Extended Stay America Suites - St Louis - Westport - Central

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Prices for upcoming dates