Is parking available at the property?

Free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Are pets allowed at the property?

Pets are allowed in specific rooms only, with a fee of USD 30 per pet, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in time is at 4:00 PM and check-out time is at 11:00 AM. Early or late check-in/check-out may be available upon request, but must be coordinated with the property prior to arrival.

What accessibility features does the property offer for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. However, specific details about bathroom accessibility and pool access features are not provided.

What is the location of the property in relation to key landmarks?

The hotel is located in the business district of Alexandria, within a 5-minute drive of Southern Forest Heritage Museum & Research Center and Riverside Hospital. It is approximately 2.3 miles from Rapides Parish Coliseum and 2.6 miles from Rapides Women's and Children's Hospital.

Does the property have a swimming pool?

Yes, the property features an indoor pool and an outdoor heated pool. Pool access is available from 9:00 AM to 9:00 PM.

What are the policies for guests staying with children?

Up to 2 children aged 12 years and younger can stay for free when occupying the parent or guardian's room, using existing bedding.

Best Western Alexandria Inn & Suites

Average nightly price at Best Western of Alexandria Inn & Suites & Conference Center by month, last 12 months (USD)
Month	Average price
January	US$92
February	US$91
March	US$97
April	US$95
May	US$94
June	US$97
July	US$96
August	US$99
September	US$112
October	US$92
November	US$90
December	US$89

What guests think

At Best Western of Alexandria Inn & Suites & Conference Center, reviews highlight the indoor pool and atrium and plentiful breakfast, but note ongoing renovations, inconsistent cleanliness and service, and occasional room maintenance issues, hot tub closures, and noise.

Many guests highlight friendly staff, comfortable or spacious rooms, and convenient parking or proximity to local venues. Be aware some wings have no elevator and certain rooms are exterior entry, which can affect accessibility. Overall, expect a budget stay that balances convenience with trade-offs in upkeep.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Indoor pool and atrium are a draw, but the hot tub is often closed and the pool can be cold due to heater issues. Renovations and limited or unavailable elevators affect access, while parking is generally easy.

Related guest reviews

6

Tiffany

7 May 2024

·

Stayed 3 nights

This is an okay place. I would not recommend for families, as both pool and hot tub are not usable, and some of the rooms open to the outside, like a motel. No elevator, ice machine wasn’t working, general lack of amenities. The bathroom door in our room #261 was very difficult to open and close as the door scrapes on the floor tiles and you have to push really hard. The outlet by the sink sparks when you plug in hairdryer. Overall room was functional, but not as nice as advertised. The breakfast was good.

8

Stephanie

28 Jan 2025

·

Stayed 1 night

Very unique pool set up!

10

Thomas

24 Jan 2025

·

Stayed 3 nights

No elevator to get luggage upstairs.

6

Barbara

21 Mar 2025

·

Stayed 1 night

Booked simply because it had a hot tub , it was out of order. AC did not work in the room.

10

Alison

26 Dec 2025

·

Stayed 3 nights

Room was great. Front desk moved us to first floor without prompting as we were traveling with a toddler. Maintenance promptly fixed the TV issue we encountered. Breakfast options were plentiful and breakfast staff was pleasant and friendly. Bagels were a bit on the hard side. Love the indoor pool and hot tub!

10

Cecil

28 Jun 2024

·

Stayed 3 nights

Staff was very friendly and helpful. The hotel is being remodeled, but they kept it from interfering too much. Very pleased

10

SYLVIA

9 Oct 2024

·

Stayed 1 night

This hotel has been remodeled and is very nice. I have stayed here twice..once during the beginning stages on the remodel and again not too long ago. The location is perfect. The food is great.

8

Heather

1 Aug 2023

·

Stayed 3 nights

Hotel was decently clean but definitely dated. The heater was broken to the pool and hot tub. The elevator did not work so I had to use the stairs outdoors every time I left my room. No stairs indoors even though I had an inside room. Breakfast was fresh every morning and the omelets were made fresh!

8

DWAYNE

13 Jul 2024

·

Stayed 1 night

Awesome breakfast and pool area

10

Brittany

10 Aug 2025

·

Stayed 1 night

The staff was very attentive and our room was clean, and fresh. I really enjoyed the atrium. The pool and hot tub were very relaxing

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is inconsistent: while some rooms are reported spotless, multiple reviews cite dirty bathrooms, odors and mold, pests, and missed housekeeping.

Related guest reviews

4

Amanda

25 Jun 2025

·

Stayed 1 night

The room smelled like mold and it wasn’t very clean. The lady at the front counter was great, but this place is kind of run down. They have sign claiming that they are remodeling soon. It definitely needs it. The breakfast meat smelled like old grease, but there was a decent selection.

4

crystal

22 Oct 2023

·

Stayed 2 nights

Soap didn’t work, microwave didn’t work, a light was lit, breakfast food was out, dirty and run down. Will not stay again.

4

Laura

20 Mar 2025

·

Stayed 1 night

The lobby of this hotel is nice but the rooms are not clean. Our bathroom appeared to have not been cleaned at all and had the previous guests hair everywhere. Gross. I will say Tyler, the night security guard was extremely nice and very helpful in assisting us finding our room. Also beware no elevators to second floor access and with lots of luggage was very difficult.

2

Venassa

30 Apr 2025

·

Stayed 1 night

The room has bedbugs

4

Jaime

7 Jan 2023

·

Stayed 19,363 nights

The first room had tons of water damage. So we were moved. The bathroom had not been cleaned in some time. . We had to clean it. Room may have not been either. It wasn’t cleaned the entire stay. This property has really gone down.

2

William

29 Oct 2025

·

Stayed 1 night

Dirty, holes in walls, blood stains on sheets, toilet ran water all night must have been a good spot when first built but old and ran down

10

Murray

29 Apr 2024

·

Stayed 3 nights

Best Western Of Alexandria Inn & Suites & Conference Center can always be counted on to have a well-furnished room that is clean and convenient.

10

Alan

10 May 2024

·

Stayed 2 nights

Impeccably clean, extremely comfortable bed. Slept like a baby for a good 10 hours. (exhausting road trip)

2

Chelsea

26 Apr 2025

·

Stayed 1 night

The room was not cleaned. Previous people clothing was left. Their food items, etc and I got bit twice by something. Still waiting for a refund or partial

2

Kelly

20 Jun 2024

·

Stayed 1 night

Mold in room.

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Rooms

Rooms are sometimes spacious or comfortable, with some renovated hard flooring. Others report dated decor, thin walls or pool noise, and recurring TV or AC problems; in-room WiFi reliability varies.

Related guest reviews

8

Shirlene

25 Aug 2025

·

Stayed 4 nights

Spacious

8

Barbara

5 Sept 2023

·

Stayed 1 night

Everything was fine we only had serious issues with the television in the room. The volume kept going out.

6

Ericka

27 Aug 2025

·

Stayed 1 night

WiFi did not work in our room.

8

jamie

23 Aug 2024

·

Stayed 1 night

Easy to find. Quiet room accessible from inside the hotel or outside by parking. Large breakfast with lots of options that opens up at 6am! Being a traveling nurse this was great! Comfortable beds!

10

Leslie

30 Aug 2024

·

Stayed 1 night

We stay here when heading south. Nice, quiet and totally reevated rooms.

8

Kealy

1 Mar 2024

·

Stayed 1 night

This is an old hotel and there were some run-down aspects, such as a door that didn’t shut properly, broken hairdryer, and empty shower product dispensers. The staff was nice, though, and quickly brought a hairdryer over, and the room itself was quite comfortable. Our neighbors next door were loud, playing then TV all night, so thin walls. Overall, we were satisfied.

4

Rajesh

6 Dec 2024

·

Stayed 1 night

Noisy. You can hear not just next door but every outside noise. Ac unit was very loud. Uneven floor outside. Tripped twice.

8

Theresa

7 Jul 2024

·

Stayed 4 nights

This hotel is a nice one. We stayed in the queen suite and it wasn't much more expensive than a regular room. The hotel is under going renovations right now but it didn't affect our stay. It's a clean hotel. I thought the bed was comfortable but my husband thought it was hard. My one and only complaint is that the walls need sound-proofing. There was a large family in the room next to ours and they were very noisy. The walls hardly muffled their noise. The room on the other side of us had a little barking dog and we could here it through the walls. Other than that though, it was a nice relaxing stay. The location is good. Not far off the interstate. There are lots of food places and a grocery store close by. The hotel is worth the money. I will stay again. I just hope they sound proof the walls.

10

Kalli

9 Jul 2025

·

Stayed 1 night

The bathroom was just outdated and needs a fresh coat of paint. The beds weren’t very comfortable but overall the place was clean.

8

Courtney

3 Jan 2024

·

Stayed 1 night

When we got there to check in, Ashley checked us in and she is super sweet, friebdly, and professional. She answered all of the questions that we had quickly. The atrium with the indoor, heated pool was so nice in the evenibg letting the kiddos wind down and the. In the morning they have a nice breakfast and will make you an omelet. The rooms are a little dated, but it looks like they may be updating them as they do not have carpet, it is vinyl plank flooring.

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Service

Service is inconsistent: many describe friendly, helpful staff, but there are repeated reports of rudeness, slow or disorganized check-in, and delays fixing problems.

Related guest reviews

10

JERAD

24 Jan 2025

·

Stayed 3 nights

I remember staying at Best Western as a child, and some 30 years later, they have only progressed in every aspect!! The staff was extremely friendly and helpful, as they are in the middle of a major remodel, and everything just flowed so well. Any negative for this stay would be only by pettiness and looking for things. We will definitely be back in the near future!

10

Eitan

25 Jun 2025

·

Stayed 1 night

Even though we arrived at night as a surprise, the staff were good and courteous, from the lobby to escorting us to the room. They were very helpful and responded to our every request.

10

Jennifer

12 Apr 2025

·

Stayed 1 night

Check in was fast and easy

2

Beverly

8 Aug 2025

·

Stayed 1 night

Please do not stay at this hotel My family and I had the worst experience The staff was very unprofessional

10

Alison

26 Dec 2025

·

Stayed 3 nights

Room was great. Front desk moved us to first floor without prompting as we were traveling with a toddler. Maintenance promptly fixed the TV issue we encountered. Breakfast options were plentiful and breakfast staff was pleasant and friendly. Bagels were a bit on the hard side. Love the indoor pool and hot tub!

8

Paula N

10 Mar 2024

·

Stayed 4 nights

Colton and Ruby were wonderful. Colton gave a great first impression and helped me with a couple of issues I had. Ruby did a fantastic job keeping the breakfast area clean and stocked. She was so sweet.

8

Lisa

7 Apr 2024

·

Stayed 1 night

It was ok. Called and asked about getting the TV fixed and no one ever showed up. There was a bit of remodeling going on on a Saturday afternoon which was a bit disturbing the room was very clean. The lady at the front desk was very nice.

2

shellie

20 May 2025

·

Stayed 1 night

Took almost 2 hrs to get checked in. The AC in one room didn't work. TV in other didn't work. Called front desk but no one came to fix either problem

2

Hedy

17 Sept 2024

·

Stayed 2 nights

Check-in took 30 minutes and the clerk was very rude treating customers like it was our fault that the hotel was not organized.My room was filthy so I politely asked the front desk if someone can clean before we settled in but instead I got a very angry lady who came to my room being very aggressive and making excuses as to why the room was dirty. She said that they don't have time to clean every room. They also took an extra $200 payment from by bank. The pool and breakfast area is very nice but the people are running the place In the ground and it's sad because This place has potential to be a great hotel but it's not going to happen under current management.

6

John

16 Sept 2023

·

Stayed 2 nights

Pretty much everything I asked for from the staff was met with a resounding “No”! Will never stay here again. Place was one of the cheapest hotels around and roughly half full while way more expensive hotels were sold out. Front desk clerk during checkin was more concerned with a phone call from a past customer and signing out other employees timecards than checking in myself and the 3 other guests waiting behind me. Took approximately 10 minutes for her to finish her phone call and other duties while we all waited to get checked in. I asked about a 1st floor room, she said none were available and I noticed no fewer than 6 first floor rooms that went unoccupied during my stay. I asked about a late check out and was denied that too. Most of the staff was rude and unhappy to be there. Again, will never spend my miney there ever again.

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Location

Convenient for the convention center and major roads, with several guests finding it easy to reach and sometimes quiet. A few felt the surrounding area was not great.

Related guest reviews

8

Charlie

13 May 2023

·

Stayed 2 nights

Rasy to get to and from.

8

Shane

22 Aug 2025

·

Stayed 2 nights

Not a great area

8

jamie

23 Aug 2024

·

Stayed 1 night

Easy to find. Quiet room accessible from inside the hotel or outside by parking. Large breakfast with lots of options that opens up at 6am! Being a traveling nurse this was great! Comfortable beds!

10

Lloyd

9 Jun 2023

·

Stayed 1 night

The Best Western was ideally located to easily travel between my appointments. The breakfast and hotel staff were the best I have experienced in the U.S. The morning complimentary breakfast was extremely tasty and varied. I have traveled coast to coast, N to S, and E to W, and this was the best motel experience. 1) What I disliked was the inability to contact Expedia. A.I. is not a substitute for customer service. 2) The hotel needed extra staff working the check in/out desk and to also be available answer incoming calls. On more that 2 occasions before my check-in date, I was placed on hold longer than 15 minutes before I hung up..

8

Shontell

17 Nov 2024

·

Stayed 1 night

It served the purpose of convenience for an over night stay for a basketball tournament.

10

SYLVIA

9 Oct 2024

·

Stayed 1 night

This hotel has been remodeled and is very nice. I have stayed here twice..once during the beginning stages on the remodel and again not too long ago. The location is perfect. The food is great.

10

Brieya

22 Apr 2024

·

Stayed 2 nights

Nice, clean hotel. Very good location, there was plenty to do in the area. Staff was friendly. I would definitely recommend for a weekend visit. (-:

10

tellerson

9 Mar 2024

·

Stayed 1 night

Good location

8

Julie

20 Oct 2024

·

Stayed 1 night

We live in the same city less than 15 miles from the Best Western. Use this hotel for most overnight stays for patty’s at the convention center. Works out perfect ! Just walk to your room. They are under remodeling now. Certainly time to change the furniture.

10

Elizabeth

16 Mar 2025

·

Stayed 1 night

We drove nonstop for over 13 hours. It was great to have a hassle free check in, the room I booked(it was clean and smoke free), and easy to find in a quiet area. I also loved that while the website said the pool was closed: it was open: a great way to stretch out the kinks of travel.

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Dining

Breakfast is often praised for variety and hot options, including made-to-order items. Some guests mention food running out, slower or later service on busy days, and occasional quality issues.

Related guest reviews

4

Amanda

25 Jun 2025

·

Stayed 1 night

The room smelled like mold and it wasn’t very clean. The lady at the front counter was great, but this place is kind of run down. They have sign claiming that they are remodeling soon. It definitely needs it. The breakfast meat smelled like old grease, but there was a decent selection.

6

David

6 Jul 2024

·

Stayed 2 nights

Ran out of food and no one to help out at breakfast

10

Christina

14 Apr 2025

·

Stayed 1 night

Great stay - clean, comfortable, and a solid breakfast We really enjoyed our stay at the Best Western of Alexandria Inn & Suites & Conference Center. The room was clean and comfortable, and the breakfast was excellent with a good variety of options. One small issue-the breakfast area felt a little rushed. When we walked in (still during breakfast hours), the chairs were already on the tables and a staff member was cleaning, which made it feel like they were wrapping up early. Still, it didn't take away from the overall experience. Once the renovations are complete, we’d definitely stay here again.

10

Sherry

8 May 2023

·

Stayed 2 nights

Wonderful Breakfast

10

Rachel

23 Nov 2025

·

Stayed 1 night

Clean room, plenty of space, great breakfast and dining hall with pool!

10

Milton

15 Jul 2024

·

Stayed 4 nights

The breakfast every morning were awesome. They had a nice swimming pool area.

10

Alison

26 Dec 2025

·

Stayed 3 nights

Room was great. Front desk moved us to first floor without prompting as we were traveling with a toddler. Maintenance promptly fixed the TV issue we encountered. Breakfast options were plentiful and breakfast staff was pleasant and friendly. Bagels were a bit on the hard side. Love the indoor pool and hot tub!

10

Shirley and Don

14 Dec 2025

·

Stayed 1 night

The staff was friendly and informative. The place was really clean, except the refrigerator. I would book there again. The food at breakfast was hot and great. There were bars of soap. One hotel we stayed at this weekend did not have soap, we had to go buy a bar. Thanks for the soap.

10

Linda

10 Nov 2025

·

Stayed 2 nights

There was a variety of items to select from for breakfast. We were very very satisfied with the breakfast. Staff was very helpful. Room was clean and bed was comfortable!!

10

Derek

9 Dec 2025

·

Stayed 1 night

Great room, awesome breakfast and lounge area

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Best Western of Alexandria Inn & Suites & Conference Center

Prices for Best Western of Alexandria Inn & Suites & Conference Center

Monthly average prices

About this property

Location

Room options

Suite, 2 Queen Beds

Double Room, 2 Double Beds

2 Queen Beds, Accessible

Double Room, 2 Single Beds

Suite, King Bed

Suite, Double Bed

Economy Single

Superior, King Bed

Economy, Double Bed

Double Room

Apartment

Double Room, Double Bed

Queen Bed, Accessible

Double Room, King Bed

Deactivated Room

Guest reviews of Best Western of Alexandria Inn & Suites & Conference Center

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What guests think

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FAQs about Best Western of Alexandria Inn & Suites & Conference Center