Grainger Hotel
US$78
/ night
Avg. for September
Select dates to see prices and availability
US$78
/ night
Avg. for September
Monthly average prices
Nightly prices at Grainger Hotel average US$52 in the cheapest month (January) and US$81 in the most expensive month (May), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$52 |
| February | US$61 |
| March | US$59 |
| April | US$65 |
| May | US$81 |
| June | US$74 |
| July | US$78 |
| August | US$77 |
| September | US$78 |
| October | US$63 |
| November | US$70 |
| December | US$61 |
J
F
M
A
M
J
J
A
Sept · US$78
S
O
N
D
Most expensive: May (~US$81)
Cheapest: January (~US$52)
About this property
Enjoy the recreation opportunities such as an outdoor tennis court or make use of other amenities including complimentary wireless internet access.
Amenities
Enjoy the recreation opportunities such as an outdoor tennis court or make use of other amenities including complimentary wireless internet access.
Business amenities
Featured amenities include complimentary wired internet access, a computer station, and express check-in. Self parking (subject to charges) is available onsite.
Dining
Breakfast is available for a fee.
Rooms
Make yourself at home in one of the 37 guestrooms.
Location
With a stay at The Grainger Hotel in Newcastle-upon-Tyne, you'll be a 3-minute drive from St. James' Park and 5 minutes from Quayside. This hotel is 0.5 mi (0.7 km) from Nuns Moor Park and 0.5 mi (0.8 km) from ISKCON Newcastle.
What's nearby
Nuns Moor Park(0.5 Miles)
ISKCON Newcastle(0.5 Miles)
Leazes Park(0.7 Miles)
St. James' Park(0.9 Miles)
Newcastle-upon-Tyne Discovery Museum(0.9 Miles)
University of Newcastle-upon-Tyne(1.1 Miles)
Chinatown(1.1 Miles)
Eldon Square Shopping Centre(1.1 Miles)
O2 Academy Newcastle(1.2 Miles)
The Gate(1.2 Miles)
Royal Victoria Infirmary(1.2 Miles)
Grainger Market(1.2 Miles)
Bigg Market(1.3 Miles)
Grey's Monument(1.4 Miles)
Grey Street(1.4 Miles)
The preferred airport for The Grainger Hotel is Newcastle Intl. Airport (NCL)(6.6 Miles)
Parking
Non-smoking rooms
Safe-deposit box
Garden
Billiards
Luggage storage
Location
1-3 Graingerville North, Westgate Road, Elswick, Newcastle-upon-Tyne, England, United Kingdom
Nuns Moor Park (0.5 Miles)
ISKCON Newcastle (0.5 Miles)
Leazes Park (0.7 Miles)
St. James' Park (0.9 Miles)
Newcastle-upon-Tyne Discovery Museum (0.9 Miles)
University of Newcastle-upon-Tyne (1.1 Miles)
Guest reviews
7.3
Good
Based on 1,337 verified reviews
Who stays here?
Business
28%
Couple
23%
Family
15%
Group
19%
Solo
11%
What guests think
AI-generated summary based on recent guest reviews
Across reviews of Grainger Hotel, guests often commend the friendly staff and budget rates, while many describe dated rooms with maintenance faults, uncomfortable mattresses, erratic showers or heating, and inconsistent cleanliness that can impact sleep and overall comfort.
Read moreWas this helpful?
What guests think
Across reviews of Grainger Hotel, guests often commend the friendly staff and budget rates, while many describe dated rooms with maintenance faults, uncomfortable mattresses, erratic showers or heating, and inconsistent cleanliness that can impact sleep and overall comfort.
Several guests also note that advertised breakfast or on-site food is unavailable. Opinions on location vary, with some finding it close enough to the city centre and venues, while others say it is farther than expected. Best for short, practical stays if your expectations are modest.
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
Facilities feedback is limited; parking is on nearby streets and one guest reported an unexpected fee. One review also noted the lift was out of order.
Related guest reviews
2
Elizabeth
5 Dec 2022
·
Stayed 19,330 nights
The bathroom taps provided hot water only there was creaking floorboards above our room all night wasn’t near town like stated the room was freezing no heating on and the Wi-Fi and tv connection was terrible
The bathroom taps provided hot water only there was creaking floorboards above our room all night wasn’t near town like stated the room was freezing no heating on and the Wi-Fi and tv connection was terrible
4
natasha
21 Jun 2025
·
Stayed 1 night
This stay was very poor and uncomfortable. I had a unexpected fee for parking which wasn’t mentioned on the booking and the room was uncomfortable and in disrepair
This stay was very poor and uncomfortable. I had a unexpected fee for parking which wasn’t mentioned on the booking and the room was uncomfortable and in disrepair
2
Emily
1 Jun 2024
·
Stayed 1 night
The room wasn’t ready for check in time, despite us arriving 1 1/2 hours later. The locks in the room didn’t work. There was 0 plugs in the room. The whole room was of poor quality. Bed was like sleeping on bricks. The walls were dirty. The breakfast was advertised but not provided. The communal bathroom at check in doesn’t have a lock and the light flashes. Definitely not going back again!!!!
The room wasn’t ready for check in time, despite us arriving 1 1/2 hours later. The locks in the room didn’t work. There was 0 plugs in the room. The whole room was of poor quality. Bed was like sleeping on bricks. The walls were dirty. The breakfast was advertised but not provided. The communal bathroom at check in doesn’t have a lock and the light flashes. Definitely not going back again!!!!
8
Lucas
16 Mar 2023
·
Stayed 1 night
It was a cheap dive with aged room which was expected for the price. But there's this flash lobby with leather lounges and a pool table. It was so out of place compared to the value priced rooms. Actually would have been a pretty fancy place in it's day but it's dated and basic in a cheap end of town. Definitely met expectations though if you're after affordable stay with the basics.
It was a cheap dive with aged room which was expected for the price. But there's this flash lobby with leather lounges and a pool table. It was so out of place compared to the value priced rooms. Actually would have been a pretty fancy place in it's day but it's dated and basic in a cheap end of town. Definitely met expectations though if you're after affordable stay with the basics.
2
Andrew
10 Sept 2024
·
Stayed 2 nights
Possibly the worst hotel I have ever stayed in. Staff were friendly enough but this hotel is a dilapidated, run down, uncared for place. 1. Rain ingress through the window frame. In room 204, the bed is directly under the window, so being woken up by dripped on (which soon became worse) was not pleasant experience. So much so that I had to move the bed and set up water collection where the rain was coming through. Pictures below. 2. Damaged electrical sockets 3. Carpet had been burnt in places 4. No wardrobe 5. No Chair to use as chairdrobe 6. There was a chest of draws, but filthy 7. Loo roll holder MIA 8. Holes where things have clear be broken off 9. TV had crack right across the screen 10. Mattress was knackard, with springs making for an uncomfortable nights sleep (on top of being woken by rain ingress) If I hadn't been so worn out from the travel and Great North Run, I'd have left. If I could offer anybody reading this some advise, consider the points above before booking
Possibly the worst hotel I have ever stayed in. Staff were friendly enough but this hotel is a dilapidated, run down, uncared for place. 1. Rain ingress through the window frame. In room 204, the bed is directly under the window, so being woken up by dripped on (which soon became worse) was not pleasant experience. So much so that I had to move the bed and set up water collection where the rain was coming through. Pictures below. 2. Damaged electrical sockets 3. Carpet had been burnt in places 4. No wardrobe 5. No Chair to use as chairdrobe 6. There was a chest of draws, but filthy 7. Loo roll holder MIA 8. Holes where things have clear be broken off 9. TV had crack right across the screen 10. Mattress was knackard, with springs making for an uncomfortable nights sleep (on top of being woken by rain ingress) If I hadn't been so worn out from the travel and Great North Run, I'd have left. If I could offer anybody reading this some advise, consider the points above before booking
2
Frank
22 May 2025
·
Stayed 1 night
The room where I lodged was dirty, smelly and mouldy. The tap in the bathroom were not working. The room was freezing and the staff could do nothing to help. I couldn’t even have a bath because I was scared of germ. I managed to survive the one night I spent there. Can’t recommend them.
The room where I lodged was dirty, smelly and mouldy. The tap in the bathroom were not working. The room was freezing and the staff could do nothing to help. I couldn’t even have a bath because I was scared of germ. I managed to survive the one night I spent there. Can’t recommend them.
2
Kris
29 Sept 2025
·
Stayed 1 night
Room was extremely hot, so hot that I only slept for 2 hours and checked out due to being so uncomfortable. I also had to pay £10 for a replacement keycard. This is ludicrous
Room was extremely hot, so hot that I only slept for 2 hours and checked out due to being so uncomfortable. I also had to pay £10 for a replacement keycard. This is ludicrous
4
Susan
1 Jun 2024
·
Stayed 1 night
The property was not maintained windows didn’t shut properly blinds held down with nails. Bathroom door couldn’t be closed properly as no handle on inside lift didn’t work heating was on all night which made it hard to sleep. And because windows were badly fitting road noise was bad not recommended
The property was not maintained windows didn’t shut properly blinds held down with nails. Bathroom door couldn’t be closed properly as no handle on inside lift didn’t work heating was on all night which made it hard to sleep. And because windows were badly fitting road noise was bad not recommended
8
Jonathan
29 May 2025
·
Stayed 1 night
Friendly staff and close to the city for the price. Shower didn't work properly and parking is just on the neighbouring streets.
Friendly staff and close to the city for the price. Shower didn't work properly and parking is just on the neighbouring streets.
8
Colin
26 Nov 2023
·
Stayed 1 night
Place was cheap which was good, ok for money I suppose though cleanliness was iffy as were amenities in room eg socket not working, tap iffy, window blinds really dirty… Heating was definitely working, room was piping hot lol
Place was cheap which was good, ok for money I suppose though cleanliness was iffy as were amenities in room eg socket not working, tap iffy, window blinds really dirty… Heating was definitely working, room was piping hot lol
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is inconsistent: several guests reported dirty or smelly rooms, mould, stained bedding and unclean bathrooms, while a few found rooms immaculate.
Related guest reviews
2
Bethany
2 Jan 2023
·
Stayed 1 night
First of all, the room was freezing. While getting ready I had to wear my coat round me. The shower had mould along the door, so many marks, torn wall paper, broken blind, wet patch near the radiator that wouldn’t dry. We had to fiddle with the door to open our room as the lock was faulty, the shower head kept flopping forward. All night there was music blasting and you can just feel the bass through the walls and finally the whole floor just stunk of weed. I wouldn’t stay here again if they paid me and I’ve stayed in some questionable places in Blackpool. The electric was down in the office so we couldn’t get our room key deposit - how convenient. I also wouldn’t say it’s close to the city centre, took us 40 mins to walk to the bars
First of all, the room was freezing. While getting ready I had to wear my coat round me. The shower had mould along the door, so many marks, torn wall paper, broken blind, wet patch near the radiator that wouldn’t dry. We had to fiddle with the door to open our room as the lock was faulty, the shower head kept flopping forward. All night there was music blasting and you can just feel the bass through the walls and finally the whole floor just stunk of weed. I wouldn’t stay here again if they paid me and I’ve stayed in some questionable places in Blackpool. The electric was down in the office so we couldn’t get our room key deposit - how convenient. I also wouldn’t say it’s close to the city centre, took us 40 mins to walk to the bars
8
Lyndon
5 May 2025
·
Stayed 2 nights
I arrived at The Grainger hotel with apprehensive feelings,after reading the reviews.I was pleasantly surprised by what I saw when I walked into the property.My room wasn't ready when i arrived,but to be fair i was quite a bit early.I only had to wait half an hour.The room was quite small but was very adequate for my accommodation needs.The room was clean and tidy and the staff were really helpful too.I will definitely be back
I arrived at The Grainger hotel with apprehensive feelings,after reading the reviews.I was pleasantly surprised by what I saw when I walked into the property.My room wasn't ready when i arrived,but to be fair i was quite a bit early.I only had to wait half an hour.The room was quite small but was very adequate for my accommodation needs.The room was clean and tidy and the staff were really helpful too.I will definitely be back
2
Julie
2 Feb 2025
·
Stayed 1 night
Room was small which was fine, toilet had old urine and pubic hair on so cleary hadnt been cleaned, good job i had wipes, shower fluctuated from scalding hot to ice cold so couldnt have a proper wash, stains on the bed sheets n wat looked like crisp crumbs in the bed, the mattress was very old, springs bulging so no sleep, checked out at 6.30am as no point being there, only was the room was warm
Room was small which was fine, toilet had old urine and pubic hair on so cleary hadnt been cleaned, good job i had wipes, shower fluctuated from scalding hot to ice cold so couldnt have a proper wash, stains on the bed sheets n wat looked like crisp crumbs in the bed, the mattress was very old, springs bulging so no sleep, checked out at 6.30am as no point being there, only was the room was warm
10
David
25 Jun 2025
·
Stayed 1 night
I was very happy staying at The Grainger Hotel again. Incidentally i have stayed at The Grainger Hotel on numerous occasions. If i need to be in Newcastle not far from Town i always choose The Grainger Hotel as i know it makes perfect sense to do so. The single room with en-suite was immaculate & well presented. The bed was very comfortable & i slept well. The amenities provided at the Grainger Hotel are very good in my view. The Grainger Hotel provides me with great value for my money & is a fantastic Hotel in my view. I have NEVER had a problem whilst staying at The Grainger Hotel to date thankfully. Finally i will certainly stay at The Grainger Hotel again & i shall be recommending The Grainger to all & sundry afterall.
I was very happy staying at The Grainger Hotel again. Incidentally i have stayed at The Grainger Hotel on numerous occasions. If i need to be in Newcastle not far from Town i always choose The Grainger Hotel as i know it makes perfect sense to do so. The single room with en-suite was immaculate & well presented. The bed was very comfortable & i slept well. The amenities provided at the Grainger Hotel are very good in my view. The Grainger Hotel provides me with great value for my money & is a fantastic Hotel in my view. I have NEVER had a problem whilst staying at The Grainger Hotel to date thankfully. Finally i will certainly stay at The Grainger Hotel again & i shall be recommending The Grainger to all & sundry afterall.
4
Patricia
24 Apr 2023
·
Stayed 1 night
When checking out guests were asked not to leave a bad review, this isn't a bad review, just honest. From the outside the hotel look quite nice, the receptionist very polite and friendly. Once inside not as nice, very much in need of updating, pics on site are very out of date. Room was very small, the blind broken, a large chunk missing from one of the slats on the right hand side, unit thats holds the tea/coffee is missing a piece of trim exposing three sharp panel pins. Hot top on the sink moves freely when you turn it on, toilet is not a great flush, shower flow is very slow, sliding bathroom door could do with being on two runners and a handle of some type to help the ease of closing the door (very noisy) and finally the mattress, all i can say is either very poor quality or very old, you can see the springs through the sheets and when you lie in it , it feels like pins digging in, the worst bed ive ever slept in.
When checking out guests were asked not to leave a bad review, this isn't a bad review, just honest. From the outside the hotel look quite nice, the receptionist very polite and friendly. Once inside not as nice, very much in need of updating, pics on site are very out of date. Room was very small, the blind broken, a large chunk missing from one of the slats on the right hand side, unit thats holds the tea/coffee is missing a piece of trim exposing three sharp panel pins. Hot top on the sink moves freely when you turn it on, toilet is not a great flush, shower flow is very slow, sliding bathroom door could do with being on two runners and a handle of some type to help the ease of closing the door (very noisy) and finally the mattress, all i can say is either very poor quality or very old, you can see the springs through the sheets and when you lie in it , it feels like pins digging in, the worst bed ive ever slept in.
10
David
24 Jun 2025
·
Stayed 1 night
I enjoyed my two night stay at The Grainger Hotel. The room i stayed in with en-suite was immaculate & well presented. Incidentally i have stayed in this particular room previously & was very happy upon learning i was staying in the same room again. I found peace in this room previously, i was able to relax & unsurprisingly i slept very well. The amenities provided at The Grainger Hotel are very good & satisfy me. The staff are both friendly & helpful at The Grainger Hotel. Furthermore i have NEVER had one single problem when i have stayed at The Grainger Hotel to date which is very pleasing upon reflection. Finally & in conclusion The Grainger Hotel is a great Hotel that offers guests exceptional value for their money. I will definitely stay at The Grainger Hotel in the future & i shall certainly recommend The Grainger Hotel to all & sundry afterall.
I enjoyed my two night stay at The Grainger Hotel. The room i stayed in with en-suite was immaculate & well presented. Incidentally i have stayed in this particular room previously & was very happy upon learning i was staying in the same room again. I found peace in this room previously, i was able to relax & unsurprisingly i slept very well. The amenities provided at The Grainger Hotel are very good & satisfy me. The staff are both friendly & helpful at The Grainger Hotel. Furthermore i have NEVER had one single problem when i have stayed at The Grainger Hotel to date which is very pleasing upon reflection. Finally & in conclusion The Grainger Hotel is a great Hotel that offers guests exceptional value for their money. I will definitely stay at The Grainger Hotel in the future & i shall certainly recommend The Grainger Hotel to all & sundry afterall.
4
Kevin
19 Sept 2022
·
Stayed 1 night
For £120 I would have expected a lot more. The room was very small, the blinds were dirty and unserviceable, there was wallpaper falling off the wall, breakfast was not included……I could continue. I would not recommend this hotel unless they reduce their charge to £60 a night.
For £120 I would have expected a lot more. The room was very small, the blinds were dirty and unserviceable, there was wallpaper falling off the wall, breakfast was not included……I could continue. I would not recommend this hotel unless they reduce their charge to £60 a night.
10
Yasser
1 May 2025
·
Stayed 1 night
Polite and friendly staff, unfortunately they don't serve food but we're happy for me to order in from some of the many restaurants located on the same road. Clean room with en suite shower and toilet. Very good value for the money.
Polite and friendly staff, unfortunately they don't serve food but we're happy for me to order in from some of the many restaurants located on the same road. Clean room with en suite shower and toilet. Very good value for the money.
2
Frank
22 May 2025
·
Stayed 1 night
The room where I lodged was dirty, smelly and mouldy. The tap in the bathroom were not working. The room was freezing and the staff could do nothing to help. I couldn’t even have a bath because I was scared of germ. I managed to survive the one night I spent there. Can’t recommend them.
The room where I lodged was dirty, smelly and mouldy. The tap in the bathroom were not working. The room was freezing and the staff could do nothing to help. I couldn’t even have a bath because I was scared of germ. I managed to survive the one night I spent there. Can’t recommend them.
8
Colin
26 Nov 2023
·
Stayed 1 night
Place was cheap which was good, ok for money I suppose though cleanliness was iffy as were amenities in room eg socket not working, tap iffy, window blinds really dirty… Heating was definitely working, room was piping hot lol
Place was cheap which was good, ok for money I suppose though cleanliness was iffy as were amenities in room eg socket not working, tap iffy, window blinds really dirty… Heating was definitely working, room was piping hot lol
Was this helpful?
AI-generated summary based on recent guest reviews
Rooms
Rooms are basic and dated, with many reports of uncomfortable mattresses, very small bathrooms, broken or missing fittings, noise, and showers or heating that do not work properly. Some guests found their rooms clean and adequate for the price.
Related guest reviews
2
Elizabeth
5 Dec 2022
·
Stayed 19,330 nights
The bathroom taps provided hot water only there was creaking floorboards above our room all night wasn’t near town like stated the room was freezing no heating on and the Wi-Fi and tv connection was terrible
The bathroom taps provided hot water only there was creaking floorboards above our room all night wasn’t near town like stated the room was freezing no heating on and the Wi-Fi and tv connection was terrible
2
Emily
1 Jun 2024
·
Stayed 1 night
The room wasn’t ready for check in time, despite us arriving 1 1/2 hours later. The locks in the room didn’t work. There was 0 plugs in the room. The whole room was of poor quality. Bed was like sleeping on bricks. The walls were dirty. The breakfast was advertised but not provided. The communal bathroom at check in doesn’t have a lock and the light flashes. Definitely not going back again!!!!
The room wasn’t ready for check in time, despite us arriving 1 1/2 hours later. The locks in the room didn’t work. There was 0 plugs in the room. The whole room was of poor quality. Bed was like sleeping on bricks. The walls were dirty. The breakfast was advertised but not provided. The communal bathroom at check in doesn’t have a lock and the light flashes. Definitely not going back again!!!!
6
CHIJIOKE
28 Jul 2025
·
Stayed 2 nights
The hotel was neat,but the bathrooms are too tiny, tight and small and not comfortable at all. It was very difficult to have a clean bath.
The hotel was neat,but the bathrooms are too tiny, tight and small and not comfortable at all. It was very difficult to have a clean bath.
4
ben
10 Sept 2025
·
Stayed 2 nights
The staff were friendly enough but the bed was extremely uncomfortable and the shower didn’t work properly. Wouldn’t recommend staying there.
The staff were friendly enough but the bed was extremely uncomfortable and the shower didn’t work properly. Wouldn’t recommend staying there.
2
Andrew
10 Sept 2024
·
Stayed 2 nights
Possibly the worst hotel I have ever stayed in. Staff were friendly enough but this hotel is a dilapidated, run down, uncared for place. 1. Rain ingress through the window frame. In room 204, the bed is directly under the window, so being woken up by dripped on (which soon became worse) was not pleasant experience. So much so that I had to move the bed and set up water collection where the rain was coming through. Pictures below. 2. Damaged electrical sockets 3. Carpet had been burnt in places 4. No wardrobe 5. No Chair to use as chairdrobe 6. There was a chest of draws, but filthy 7. Loo roll holder MIA 8. Holes where things have clear be broken off 9. TV had crack right across the screen 10. Mattress was knackard, with springs making for an uncomfortable nights sleep (on top of being woken by rain ingress) If I hadn't been so worn out from the travel and Great North Run, I'd have left. If I could offer anybody reading this some advise, consider the points above before booking
Possibly the worst hotel I have ever stayed in. Staff were friendly enough but this hotel is a dilapidated, run down, uncared for place. 1. Rain ingress through the window frame. In room 204, the bed is directly under the window, so being woken up by dripped on (which soon became worse) was not pleasant experience. So much so that I had to move the bed and set up water collection where the rain was coming through. Pictures below. 2. Damaged electrical sockets 3. Carpet had been burnt in places 4. No wardrobe 5. No Chair to use as chairdrobe 6. There was a chest of draws, but filthy 7. Loo roll holder MIA 8. Holes where things have clear be broken off 9. TV had crack right across the screen 10. Mattress was knackard, with springs making for an uncomfortable nights sleep (on top of being woken by rain ingress) If I hadn't been so worn out from the travel and Great North Run, I'd have left. If I could offer anybody reading this some advise, consider the points above before booking
4
Garry
16 Jun 2025
·
Stayed 3 nights
Bed uncomfortable - price hiked because of availability. Bathroom tiny and impractical
Bed uncomfortable - price hiked because of availability. Bathroom tiny and impractical
4
Mark
10 Sept 2025
·
Stayed 4 nights
We expected a pretty basic hotel which this was. However its clearly advertised as offering Breakfast - We were told on arrival that this was not available (we did find the empty breakfast room - so i guess not enough guests were staying to make breakfast viable?) Our room was a single with a double bed crammed against one wall so getting in and out was not ideal. Overall run down and in need of some TLC
We expected a pretty basic hotel which this was. However its clearly advertised as offering Breakfast - We were told on arrival that this was not available (we did find the empty breakfast room - so i guess not enough guests were staying to make breakfast viable?) Our room was a single with a double bed crammed against one wall so getting in and out was not ideal. Overall run down and in need of some TLC
2
Kris
29 Sept 2025
·
Stayed 1 night
Room was extremely hot, so hot that I only slept for 2 hours and checked out due to being so uncomfortable. I also had to pay £10 for a replacement keycard. This is ludicrous
Room was extremely hot, so hot that I only slept for 2 hours and checked out due to being so uncomfortable. I also had to pay £10 for a replacement keycard. This is ludicrous
8
Jonathan
29 May 2025
·
Stayed 1 night
Friendly staff and close to the city for the price. Shower didn't work properly and parking is just on the neighbouring streets.
Friendly staff and close to the city for the price. Shower didn't work properly and parking is just on the neighbouring streets.
2
Abeer
20 Sept 2025
·
Stayed 1 night
Slow check in poor condition hotel noisy old furniture even first room given had no lock when i asked for another he said no one will enter then i insisted to give us another room bed so hard and room smelly
Slow check in poor condition hotel noisy old furniture even first room given had no lock when i asked for another he said no one will enter then i insisted to give us another room bed so hard and room smelly
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Staff are frequently described as friendly and helpful. However, several reviews cite slow or problematic check in, deposit or payment issues, and room allocation or responsiveness problems.
Related guest reviews
2
Lucy
13 Dec 2024
·
Stayed 1 night
I booked hotel for the Great North Run. Due to travelling a distance, I confirmed in the morning that I could check in m, in the evening. This was agreed as not a problem. On arrival at 21:30, I was told I had to stay elsewhere. Information about the accommodation was sketchy, but I worked this out to be student accommodation on the other side of town. Staff stated this was due to a power cut. I checked the national grid website; this clearly showed no issues. After about an hour of discussing, it was clear that the room I had booked had been given away. Speaking to another ‘guest’, the same has happened to them. Eventually I was given a room at the top of the building, probably a staff room. Oddly, I was also asked to give £10 in cash as a deposit. The same other guest was not asked… I felt unsafe throughout my stay. I would not recommend and will not be staying again.
I booked hotel for the Great North Run. Due to travelling a distance, I confirmed in the morning that I could check in m, in the evening. This was agreed as not a problem. On arrival at 21:30, I was told I had to stay elsewhere. Information about the accommodation was sketchy, but I worked this out to be student accommodation on the other side of town. Staff stated this was due to a power cut. I checked the national grid website; this clearly showed no issues. After about an hour of discussing, it was clear that the room I had booked had been given away. Speaking to another ‘guest’, the same has happened to them. Eventually I was given a room at the top of the building, probably a staff room. Oddly, I was also asked to give £10 in cash as a deposit. The same other guest was not asked… I felt unsafe throughout my stay. I would not recommend and will not be staying again.
4
Patricia
24 Apr 2023
·
Stayed 1 night
When checking out guests were asked not to leave a bad review, this isn't a bad review, just honest. From the outside the hotel look quite nice, the receptionist very polite and friendly. Once inside not as nice, very much in need of updating, pics on site are very out of date. Room was very small, the blind broken, a large chunk missing from one of the slats on the right hand side, unit thats holds the tea/coffee is missing a piece of trim exposing three sharp panel pins. Hot top on the sink moves freely when you turn it on, toilet is not a great flush, shower flow is very slow, sliding bathroom door could do with being on two runners and a handle of some type to help the ease of closing the door (very noisy) and finally the mattress, all i can say is either very poor quality or very old, you can see the springs through the sheets and when you lie in it , it feels like pins digging in, the worst bed ive ever slept in.
When checking out guests were asked not to leave a bad review, this isn't a bad review, just honest. From the outside the hotel look quite nice, the receptionist very polite and friendly. Once inside not as nice, very much in need of updating, pics on site are very out of date. Room was very small, the blind broken, a large chunk missing from one of the slats on the right hand side, unit thats holds the tea/coffee is missing a piece of trim exposing three sharp panel pins. Hot top on the sink moves freely when you turn it on, toilet is not a great flush, shower flow is very slow, sliding bathroom door could do with being on two runners and a handle of some type to help the ease of closing the door (very noisy) and finally the mattress, all i can say is either very poor quality or very old, you can see the springs through the sheets and when you lie in it , it feels like pins digging in, the worst bed ive ever slept in.
10
David
24 Jun 2025
·
Stayed 1 night
I enjoyed my two night stay at The Grainger Hotel. The room i stayed in with en-suite was immaculate & well presented. Incidentally i have stayed in this particular room previously & was very happy upon learning i was staying in the same room again. I found peace in this room previously, i was able to relax & unsurprisingly i slept very well. The amenities provided at The Grainger Hotel are very good & satisfy me. The staff are both friendly & helpful at The Grainger Hotel. Furthermore i have NEVER had one single problem when i have stayed at The Grainger Hotel to date which is very pleasing upon reflection. Finally & in conclusion The Grainger Hotel is a great Hotel that offers guests exceptional value for their money. I will definitely stay at The Grainger Hotel in the future & i shall certainly recommend The Grainger Hotel to all & sundry afterall.
I enjoyed my two night stay at The Grainger Hotel. The room i stayed in with en-suite was immaculate & well presented. Incidentally i have stayed in this particular room previously & was very happy upon learning i was staying in the same room again. I found peace in this room previously, i was able to relax & unsurprisingly i slept very well. The amenities provided at The Grainger Hotel are very good & satisfy me. The staff are both friendly & helpful at The Grainger Hotel. Furthermore i have NEVER had one single problem when i have stayed at The Grainger Hotel to date which is very pleasing upon reflection. Finally & in conclusion The Grainger Hotel is a great Hotel that offers guests exceptional value for their money. I will definitely stay at The Grainger Hotel in the future & i shall certainly recommend The Grainger Hotel to all & sundry afterall.
10
Yasser
1 May 2025
·
Stayed 1 night
Polite and friendly staff, unfortunately they don't serve food but we're happy for me to order in from some of the many restaurants located on the same road. Clean room with en suite shower and toilet. Very good value for the money.
Polite and friendly staff, unfortunately they don't serve food but we're happy for me to order in from some of the many restaurants located on the same road. Clean room with en suite shower and toilet. Very good value for the money.
2
Frank
22 May 2025
·
Stayed 1 night
The room where I lodged was dirty, smelly and mouldy. The tap in the bathroom were not working. The room was freezing and the staff could do nothing to help. I couldn’t even have a bath because I was scared of germ. I managed to survive the one night I spent there. Can’t recommend them.
The room where I lodged was dirty, smelly and mouldy. The tap in the bathroom were not working. The room was freezing and the staff could do nothing to help. I couldn’t even have a bath because I was scared of germ. I managed to survive the one night I spent there. Can’t recommend them.
2
DAVID
26 Nov 2022
·
Stayed 1 night
A payment was taken from my debit card the day before I traveled, despite Expedia stating that payment would be collected on arrival, when I got to check in, and told the hotel I had already paid and I could prove it , He said I dont care if you have paid eviivo , if you want to stay here you have to pay the hotel , this gave me no option other than to leave, as I felt I had already paid, so I went home, my trip to Newcastle totally ruined, by too many parties, Expedia Eviivo and the hotel taking actions and instructions that did not match, and also the payment from my card was taken without my knowledge or consent and no description or instruction on how to act once it had been taken..
A payment was taken from my debit card the day before I traveled, despite Expedia stating that payment would be collected on arrival, when I got to check in, and told the hotel I had already paid and I could prove it , He said I dont care if you have paid eviivo , if you want to stay here you have to pay the hotel , this gave me no option other than to leave, as I felt I had already paid, so I went home, my trip to Newcastle totally ruined, by too many parties, Expedia Eviivo and the hotel taking actions and instructions that did not match, and also the payment from my card was taken without my knowledge or consent and no description or instruction on how to act once it had been taken..
10
John
23 May 2024
·
Stayed 2 nights
Friendly and courteous professional staff, very helpful and friendly approach.
Friendly and courteous professional staff, very helpful and friendly approach.
2
Abeer
20 Sept 2025
·
Stayed 1 night
Slow check in poor condition hotel noisy old furniture even first room given had no lock when i asked for another he said no one will enter then i insisted to give us another room bed so hard and room smelly
Slow check in poor condition hotel noisy old furniture even first room given had no lock when i asked for another he said no one will enter then i insisted to give us another room bed so hard and room smelly
8
Barry
8 Dec 2025
·
Stayed 1 night
Staff were excellent.
Staff were excellent.
6
Dylan
1 Nov 2025
·
Stayed 1 night
Staff were nice
Staff were nice
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Location feedback is mixed: some say it is close enough to the city centre and venues, while others found it farther than expected and sometimes noisy outside.
Related guest reviews
2
Elizabeth
5 Dec 2022
·
Stayed 19,330 nights
The bathroom taps provided hot water only there was creaking floorboards above our room all night wasn’t near town like stated the room was freezing no heating on and the Wi-Fi and tv connection was terrible
The bathroom taps provided hot water only there was creaking floorboards above our room all night wasn’t near town like stated the room was freezing no heating on and the Wi-Fi and tv connection was terrible
2
Bethany
2 Jan 2023
·
Stayed 1 night
First of all, the room was freezing. While getting ready I had to wear my coat round me. The shower had mould along the door, so many marks, torn wall paper, broken blind, wet patch near the radiator that wouldn’t dry. We had to fiddle with the door to open our room as the lock was faulty, the shower head kept flopping forward. All night there was music blasting and you can just feel the bass through the walls and finally the whole floor just stunk of weed. I wouldn’t stay here again if they paid me and I’ve stayed in some questionable places in Blackpool. The electric was down in the office so we couldn’t get our room key deposit - how convenient. I also wouldn’t say it’s close to the city centre, took us 40 mins to walk to the bars
First of all, the room was freezing. While getting ready I had to wear my coat round me. The shower had mould along the door, so many marks, torn wall paper, broken blind, wet patch near the radiator that wouldn’t dry. We had to fiddle with the door to open our room as the lock was faulty, the shower head kept flopping forward. All night there was music blasting and you can just feel the bass through the walls and finally the whole floor just stunk of weed. I wouldn’t stay here again if they paid me and I’ve stayed in some questionable places in Blackpool. The electric was down in the office so we couldn’t get our room key deposit - how convenient. I also wouldn’t say it’s close to the city centre, took us 40 mins to walk to the bars
8
Mr
29 Oct 2022
·
Stayed 1 night
Get what you pay for No complaints - pleasant staff Bit noisy outside
Get what you pay for No complaints - pleasant staff Bit noisy outside
10
David
25 Jun 2025
·
Stayed 1 night
I was very happy staying at The Grainger Hotel again. Incidentally i have stayed at The Grainger Hotel on numerous occasions. If i need to be in Newcastle not far from Town i always choose The Grainger Hotel as i know it makes perfect sense to do so. The single room with en-suite was immaculate & well presented. The bed was very comfortable & i slept well. The amenities provided at the Grainger Hotel are very good in my view. The Grainger Hotel provides me with great value for my money & is a fantastic Hotel in my view. I have NEVER had a problem whilst staying at The Grainger Hotel to date thankfully. Finally i will certainly stay at The Grainger Hotel again & i shall be recommending The Grainger to all & sundry afterall.
I was very happy staying at The Grainger Hotel again. Incidentally i have stayed at The Grainger Hotel on numerous occasions. If i need to be in Newcastle not far from Town i always choose The Grainger Hotel as i know it makes perfect sense to do so. The single room with en-suite was immaculate & well presented. The bed was very comfortable & i slept well. The amenities provided at the Grainger Hotel are very good in my view. The Grainger Hotel provides me with great value for my money & is a fantastic Hotel in my view. I have NEVER had a problem whilst staying at The Grainger Hotel to date thankfully. Finally i will certainly stay at The Grainger Hotel again & i shall be recommending The Grainger to all & sundry afterall.
8
Lucas
16 Mar 2023
·
Stayed 1 night
It was a cheap dive with aged room which was expected for the price. But there's this flash lobby with leather lounges and a pool table. It was so out of place compared to the value priced rooms. Actually would have been a pretty fancy place in it's day but it's dated and basic in a cheap end of town. Definitely met expectations though if you're after affordable stay with the basics.
It was a cheap dive with aged room which was expected for the price. But there's this flash lobby with leather lounges and a pool table. It was so out of place compared to the value priced rooms. Actually would have been a pretty fancy place in it's day but it's dated and basic in a cheap end of town. Definitely met expectations though if you're after affordable stay with the basics.
8
Suleh
31 Oct 2022
·
Stayed 2 nights
It was a good stay, on the top floor with nice view. Close enough to the city centre
It was a good stay, on the top floor with nice view. Close enough to the city centre
10
Yasser
1 May 2025
·
Stayed 1 night
Polite and friendly staff, unfortunately they don't serve food but we're happy for me to order in from some of the many restaurants located on the same road. Clean room with en suite shower and toilet. Very good value for the money.
Polite and friendly staff, unfortunately they don't serve food but we're happy for me to order in from some of the many restaurants located on the same road. Clean room with en suite shower and toilet. Very good value for the money.
4
Susan
1 Jun 2024
·
Stayed 1 night
The property was not maintained windows didn’t shut properly blinds held down with nails. Bathroom door couldn’t be closed properly as no handle on inside lift didn’t work heating was on all night which made it hard to sleep. And because windows were badly fitting road noise was bad not recommended
The property was not maintained windows didn’t shut properly blinds held down with nails. Bathroom door couldn’t be closed properly as no handle on inside lift didn’t work heating was on all night which made it hard to sleep. And because windows were badly fitting road noise was bad not recommended
8
Jonathan
29 May 2025
·
Stayed 1 night
Friendly staff and close to the city for the price. Shower didn't work properly and parking is just on the neighbouring streets.
Friendly staff and close to the city for the price. Shower didn't work properly and parking is just on the neighbouring streets.
8
alan
10 Oct 2025
·
Stayed 1 night
Stayed for a gig at theNX
Stayed for a gig at theNX
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
On site dining appears limited; multiple guests said breakfast was advertised but not available, and one noted no food service, though ordering in was allowed.
Related guest reviews
2
Emily
1 Jun 2024
·
Stayed 1 night
The room wasn’t ready for check in time, despite us arriving 1 1/2 hours later. The locks in the room didn’t work. There was 0 plugs in the room. The whole room was of poor quality. Bed was like sleeping on bricks. The walls were dirty. The breakfast was advertised but not provided. The communal bathroom at check in doesn’t have a lock and the light flashes. Definitely not going back again!!!!
The room wasn’t ready for check in time, despite us arriving 1 1/2 hours later. The locks in the room didn’t work. There was 0 plugs in the room. The whole room was of poor quality. Bed was like sleeping on bricks. The walls were dirty. The breakfast was advertised but not provided. The communal bathroom at check in doesn’t have a lock and the light flashes. Definitely not going back again!!!!
4
Kevin
19 Sept 2022
·
Stayed 1 night
For £120 I would have expected a lot more. The room was very small, the blinds were dirty and unserviceable, there was wallpaper falling off the wall, breakfast was not included……I could continue. I would not recommend this hotel unless they reduce their charge to £60 a night.
For £120 I would have expected a lot more. The room was very small, the blinds were dirty and unserviceable, there was wallpaper falling off the wall, breakfast was not included……I could continue. I would not recommend this hotel unless they reduce their charge to £60 a night.
10
Yasser
1 May 2025
·
Stayed 1 night
Polite and friendly staff, unfortunately they don't serve food but we're happy for me to order in from some of the many restaurants located on the same road. Clean room with en suite shower and toilet. Very good value for the money.
Polite and friendly staff, unfortunately they don't serve food but we're happy for me to order in from some of the many restaurants located on the same road. Clean room with en suite shower and toilet. Very good value for the money.
4
Mark
10 Sept 2025
·
Stayed 4 nights
We expected a pretty basic hotel which this was. However its clearly advertised as offering Breakfast - We were told on arrival that this was not available (we did find the empty breakfast room - so i guess not enough guests were staying to make breakfast viable?) Our room was a single with a double bed crammed against one wall so getting in and out was not ideal. Overall run down and in need of some TLC
We expected a pretty basic hotel which this was. However its clearly advertised as offering Breakfast - We were told on arrival that this was not available (we did find the empty breakfast room - so i guess not enough guests were staying to make breakfast viable?) Our room was a single with a double bed crammed against one wall so getting in and out was not ideal. Overall run down and in need of some TLC
Was this helpful?
AI-generated summary based on recent guest reviews
10
ryan
30 May 2026
·
Stayed 1 night
Friendly good location clean
Friendly good location clean
2
paul
28 Mar 2026
·
Stayed 1 night
Room stank of smoke. Bed was appallingly uncomfortable. I’ve never done this before and I’ve backpacked in various places around the world but I checked in and straight back out of this one within 30 minutes.
Room stank of smoke. Bed was appallingly uncomfortable. I’ve never done this before and I’ve backpacked in various places around the world but I checked in and straight back out of this one within 30 minutes.
6
Steve
7 Jan 2026
·
Stayed 1 night
Booked 2 x Rooms Room no heating One room no TV no hot water in the morning Room two no heating lamp shade missing with bare wires. This hotel should be labelled as last chance salon, don’t think The Virgin Mary or Joseph would have stayed here
Booked 2 x Rooms Room no heating One room no TV no hot water in the morning Room two no heating lamp shade missing with bare wires. This hotel should be labelled as last chance salon, don’t think The Virgin Mary or Joseph would have stayed here
6
Dylan
17 Dec 2025
·
Stayed 2 nights
Yes
Yes
8
Barry
8 Dec 2025
·
Stayed 1 night
Staff were excellent.
Staff were excellent.
FAQs about Grainger Hotel
Is parking available at the property?
Self-parking is available on-site for a surcharge.
Is breakfast offered at the hotel?
Breakfast is available for a fee.
What are the check-in and check-out times?
Check-in is from 14:00 until 23:59, and check-out is at 11:00. Early or late check-in/check-out may be available upon request and could incur additional charges.
What accessibility features are available for guests with disabilities?
The property features an elevator/lift and step-free entrances, making it accessible for guests with mobility challenges.
What is the hotel's location in relation to nearby attractions?
The hotel is located a 3-minute drive from St. James' Park and 5 minutes from Quayside. Nearby attractions include ISKCON Newcastle (0.5 mi), Leazes Park (0.7 mi), and Newcastle-upon-Tyne Discovery Museum (0.9 mi).
What are the hotel's policies regarding children?
Children are allowed at the property, and there is no mention of a minimum age for staying for free.
Have a question?
Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-04: 78.00085990142823USD
- 2026-09-05: 116.88376491241455USD
- 2026-09-06: 58.50665031890869USD
- 2026-09-07: 60.244576892089846USD
- 2026-09-08: 60.30934475479126USD
- 2026-09-09: 60.28271368408203USD
- 2026-09-10: 63.73801868438721USD
- 2026-09-11: 107.8875047958374USD
- 2026-09-12: 416.31111001586913USD
- 2026-09-13: 112.39560323028564USD
- 2026-09-14: 60.30934475479126USD
- 2026-09-15: 62.76971720657349USD
- 2026-09-16: 62.76971720657349USD
- 2026-09-17: 62.76971720657349USD
- 2026-09-18: 74.72447174682617USD
- 2026-09-19: 127.60597182922363USD
- 2026-09-20: 58.50665031890869USD
- 2026-09-21: 63.671181829833984USD
- 2026-09-22: 63.73801868438721USD
- 2026-09-23: 63.73801868438721USD
- 2026-09-24: 63.73801868438721USD
- 2026-09-25: 70.26398227691651USD
- 2026-09-26: 117.01330063781738USD
- 2026-09-27: 61.83897213973999USD
- 2026-09-28: 63.71953953018188USD
- 2026-09-29: 63.73801868438721USD
- 2026-09-30: 62.76971720657349USD
- 2026-10-01: 63.73801868438721USD
- 2026-10-02: 68.49563221969605USD
- 2026-10-03: 121.52543072662354USD
- 2026-10-04: 58.50665031890869USD
- 2026-10-05: 86.34587935791015USD
- 2026-10-06: 60.2545364074707USD
- 2026-10-07: 60.35191636657715USD
- 2026-10-08: 71.75358995437622USD
- 2026-10-09: 68.41932319259644USD
- 2026-10-10: 118.21620452575684USD
- 2026-10-11: 66.5367488357544USD
- 2026-10-12: 65.9999894378662USD
- 2026-10-13: NO DATA
- 2026-10-14: 60.08849870376587USD
- 2026-10-15: 68.40960291824341USD
- 2026-10-16: 70.92669764556885USD
- 2026-10-17: 117.01330063781738USD
- 2026-10-18: 69.39365USD
- 2026-10-19: 60.30934475479126USD
- 2026-10-20: 63.78574283905029USD
- 2026-10-21: 60.08849870376587USD
- 2026-10-22: 60.2545364074707USD
- 2026-10-23: 70.9324217086792USD
- 2026-10-24: NO DATA
- 2026-10-25: 61.76900743026734USD
- 2026-10-26: 60.35191636657715USD
- 2026-10-27: 71.95055620651245USD
- 2026-10-28: 68.46801760253906USD
- 2026-10-29: 60.35191636657715USD
- 2026-10-30: 64.58785154953003USD
- 2026-10-31: 117.01330063781738USD
- 2026-11-01: 64.040530103302USD
- 2026-11-02: 60.37348350219727USD
- 2026-11-03: 65.9999894378662USD
- 2026-11-04: 68.39215604476928USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards
Popular amenities
Parking
Non-smoking rooms
Safe-deposit box
Garden
Billiards
Luggage storage
Services
Safe-deposit box
Luggage storage
Designated smoking area
Express check-in/check-out
24-Hour Front Desk
Activities
Garden
Billiards
General
Non-smoking rooms
Vending machines
Family room
Parking
Parking
Parking Onsite
Internet
Free wi-fi